Name: Baymont by Wyndham Louisville South I 65
Address: 149 Willabrook Drive, Brooks, 40109, US

2/10

Poor

17 Jul 2026

Emily

When I got there to check in, the front staff was already arguing with a client who had tried to book the king suite with the jacuzzi. Apparently the woman in front of me had paid for the room already but it was not available. I thought “hopefully thats not the room i booked”. Well… my turn to check in comes around and im told the same thing. The room i already booked was not available and the woman behind the counter could not tell me why or how this happened. So I found another hotel that was very accommodating and thankfully had a room available same day.

Partner

2/10

Poor

17 Jul 2026

Kevin

Place was dirty ! I booked the hotel because of a swimming pool they didn’t have a pool. A guy that was also at the front desk complaining had blood on there sheets. Me and him both requested refunds immediately ! I do not recommend staying at this hotel.

6/10

Pleasant

15 Jul 2026

Katherine

We were disappointed to get there to find the pool was shut down by the health department. We picked this location because it had the pool and had breakfast.

For breakfast, there was a waffle maker, stale donuts and bread to toast and some yogurts.

So there was no pool to use and we ended up opting to eat breakfast away.

The front desk staff was amazing but that is the only positive about this hotel.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Heather

They need to get begging buy the the other u ok you are a joke to me I don’t care what anyone else thinks of me and you have to do it yourself you have no business in this country and I am a joke you have nothing else you have nothing but respect and I I don’t know how you have nothing better than you are not my

2/10

Poor

13 Jul 2026

Ometrius

The hotel was dirty and the pool was down. It was old and poorly kept. Check out an hour after checking in.

Family

2/10

Poor

12 Jul 2026

Leslie

The bed sheets were blood stained and urine staind. Hair on the bathroom floor. Poop in the toilet. And the staff is very rude and cussed me out

Family_with_children

2/10

Poor

27 Jun 2026

Monique

Hole in the door, the shower was broke did not help to fix it. I told her about the door. She said we still couldn’t put me in a different room I had booked the Jacuzzi room. Did I receive a Jacuzzi room said I booked the wrong room not never staying here a again no elevators

8/10

Excellent

20 Jun 2026

Darren

Nice budget stay

Business

8/10

Excellent

18 Jun 2026

Arwen

Pool is closed 9pm-9am

Family_with_children

8/10

Excellent

15 Jun 2026

Vickie

Clean rooms, friendly staff, and it was quiet. It is an older building, but it worked for what we needed it for.

Family

2/10

Poor

12 Jun 2026

Nakita

The room i originally booked was unavailable so I was offered another room and the shower did not work, room and linens dirty with stains. The swimming pool was peeling and can use some attention...Also a lot of illegal activities going on in that place as well!

Partner

2/10

Poor

12 Jun 2026

Cody

Room was dirty and tv didn’t work

Self

4/10

Poor

08 Jun 2026

Sharon

The bed was comfortable. The sink was fine. The blow dryer was broken. The carpet was filthy. The bathtub Spicket was leaking. The showerhead was very old and not operating properly. Said it was pet friendly and free when I booked it and they charged me $35 for the dog. Also, when it picked the room, they showed the room with a Jacuzzi tub and they did not have a room with a Jacuzzi tub there. So it’s pretty disappointing.

Self

10/10

Exceptional

01 Jun 2026

Maria

The place is great

Partner

10/10

Exceptional

30 May 2026

Melissa

Very nice staff clean rooms excellent value and thank you!!!

Self

2/10

Poor

29 May 2026

Verified traveler

Room was hot, fridge didn’t work, and staff was very rude.

Friends

10/10

Exceptional

27 May 2026

Melissa

The staff very kind the rooms excellent cold ac.

Self

4/10

Poor

26 May 2026

Debra

Refrigerator and air did not work

Partner

2/10

Poor

25 May 2026

Karen

This was the rudest staff I have ever met in 40 years of travel. Foreign owned. Rude to elderly veterans. Would not let children and grandchildren visit a dying man unless he could be in the lobby. $38 a night pet fee. Pool was very cloudy.
Would not recommend.

8/10

Excellent

24 May 2026

Danielle

Check-in went smoothly and staff nice. We just came in late and out early in the morning. The room was basic and clean, king bed slept good.

Partner

10/10

Exceptional

23 May 2026

Melissa

Very friendly staff very peaceful property very clean

Business

4/10

Poor

22 May 2026

Susan

Hair dryer non-functioning
Not all outlets working
Breakfast only carbohydrates

Self

2/10

Poor

22 May 2026

Brittany

The room was dirty. Piss ants everywhere and a spider in the bathroom. Breakfast was trash & the orange juice on Saturday tasted like poison. Sunday they put an out of order sign on it. No coffee pot in the room. Wouldn’t give us a trash bag to clean up pizza box. Only small bags. The AC cover kept coming off. It was an absolute terrible stay & definitely wouldn’t recommend it.

Friends_and_family Family

2/10

Poor

17 May 2026

Amber

I am not sure why I got this email since I did not get to stay at the Baymont. The front staff was extremely rude and said she was going to cancel my room. I should not have been charged at all, I never got checked in.

4/10

Poor

16 May 2026

Devan

Parking was convenient , rooms were disgusting. Bedding was dirty. Shower cut my foot with the huge crack in the tub. Staff was rude. Ac didn’t work at all. Barely slept any. I’d like my money back.

Friends_and_family Family

2/10

Poor

13 May 2026

Brian

I booked a room for 2 nights thru hotels.com Used this hotel because it was pet friendly. I drove 4 hours to get there at around 11:00 at night. When I went to check in they informed me they didn't have any pet rooms. Nowhere on the website does it say they have certain rooms for pets. Nor does the app let you specify a pet room. So I was stranded in Louisville till 7:00 the next morning till I finally find a hotel by myself not with this app that would let me check in early so I can get some sleep. So I will not be using this app or staying at a Baymont hotel ever need a side help me in any way that was helpful. But in the end hats off to quality inn because they help me. Unlike this app or the Baymont hotel do not recommend zero Stars

10/10

Exceptional

11 May 2026

Allyson

The best place I’ve stayed

4/10

Poor

11 May 2026

Annette

The room was not clean when we arrived. There was at least one dirty pillow case on our bed, a dirty bath towel was still hanging on the back of the bathroom door, and the tub still had someone else's hair in it along with dirt in the bottom of it.

Family_with_children

6/10

Pleasant

07 May 2026

Jeramie Matthew

Dam I forgot to go swimming

Self

8/10

Excellent

04 May 2026

Jesse

A great big Thank You to the staff! Everyone from the front desk to housekeeping was very gracious and accommodating! The indoor pool was heated and very nice as well.

10/10

Exceptional

01 May 2026

Allyson

I really love this place

6/10

Pleasant

30 Apr 2026

Catherine

Na

10/10

Exceptional

27 Apr 2026

Lezlye

I would like to personally thank again, Ivory, she was a super nice person, very accommodating, her customer service was impeccable, everything was clean, and in order, ask the staff, even the coaching staff was very nice, they're kids had a great time in the swimming pool

10/10

Exceptional

20 Apr 2026

Nazar

Very nice place

4/10

Poor

17 Apr 2026

Amanda

Hotel room was missing the peep hole: tissue stuffed in it instead. Everything was dirty and run down. We found a used vape on the floor in our room.

Family_with_children

2/10

Poor

13 Apr 2026

Pankaj

Room was not clean but they did not even clean the room 3rd day

Family_with_children

4/10

Poor

11 Apr 2026

Molly

Yikes... Is the best way to describe this motel. It is very run down, dirty and doesn't smell very nice. The parking area is very ruff, full of pot holes and debris. There is a factory behind the motel that has big trucks running in and out of all night, creating a lot of noise. The breakfast was subpar...but I wouldn't have eaten anything in there anyway because of the lack of cleanliness.
I booked this thinking it would be okay because all the other motels in the area were booked.
I would not stay there again.

Family

4/10

Poor

31 Mar 2026

Deborah

It was supposed to be 100% non smoking , which it wasnt. Everytime we came back to our room, it smelled as if ssomeone was in our room smoking weed.
Got locked out of our room for 2 1/2 hours. They could ev3n get the mastwr key to unlock our door. Had to call the maintenance man backnin another 45 min wait.
Just was not with this hotel.

Friends_and_family Friends

2/10

Poor

29 Mar 2026

James

I was over charged, my room looked it wasnt cleaned, the pool area was dirty, there was a huge hole in the wall of our room, our key caeds kept deactivating, our tv remote didnt wven have batteries.

Friends_and_family Family

4/10

Poor

29 Mar 2026

Travis

Breakfast was good, staff was rude, pool had no towels and no lighting. When asked staff, they said they only had 3 towels for the roughly 10 people in the pool. The room air unit was bringing in cigarette smell from somewhere and stunk up our room.

Self

2/10

Poor

22 Mar 2026

Luis

Firstly I want to say they claimed continental breakfast. But there was nothing continental about the breakfast. Secondly I booked a king bed they gave a 2 double beds. When I went to the front desk I was told they switched my rooms with no refund on the price difference. The room was horribly cleaned. Bathtub was horrendous. Dropped something behind the night stand and it was extremely dirty. No night stand bible. The WiFi didn’t work at all.

Partner

2/10

Poor

09 Mar 2026

John

Never got my deposit back

6/10

Pleasant

27 Feb 2026

Marcia

One of the two lamps had no light bulb. Smoke alarm cover off showing a non functional device. Two rooms the other side of us showed no room numbers (employees, long term renters?). They were loud, tv blared until 3. The exit door below us slammed shut off and on all night long. Did not enjoy a quiet night of rest. It was clean. Left before breakfast time. Not likely to stay again.

2/10

Poor

15 Feb 2026

Hope

We booked this room for the indoor pool and gym and both were closed. Also the first room we were in had issues so they had to move us to a different room.

Friends_and_family Family

4/10

Poor

15 Feb 2026

Allison

The room was very lack luster. There was no house keeping and we hand only two towels do a two day stay.

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Tara

Pool was closed

6/10

Pleasant

12 Feb 2026

David

Staff was curtious. Hotel was quiet and the bed was comfortable. Micro wave and refrigerator

Heater was either too hot or not at all, it made a lot of noise when on. Hotel's exterior was ok, interior was dated and worn. Expensive for a bare basic room. Indoor pool was closed

Business Self

4/10

Poor

01 Feb 2026

Charles

Booked a king suite with Jacuzzi , they gave me a double queen and wasnt even going to say anything. The indoor pool was closed which happens but really no jacuzzi or indoor pool defeated the whole point of staying here. The room was decent though

Partner

4/10

Poor

19 Jan 2026

Mary

Room had a stench, a few roaches, awful breakfast selection.

6/10

Pleasant

03 Jan 2026

Jessica

The rooms were nice and clean. Unfortunately the pool and fitness center were \"out of service\". The continental breakfast was very sparse, just toast, cereal or waffles and yogurt. No eggs or sausages or anything that you typically get that was very disappointing. We would have rated our experience poor But the rooms were clean and nice

Leisure Family_with_children

6/10

Pleasant

02 Jan 2026

Robert

Everything had went downhill since last time I was there

Leisure Partner

10/10

Exceptional

01 Jan 2026

Teresa

Nice stay for the price. Sad the pool was broke and unavailable for use and the workout area was closed as well. Staff was super friendly. Breakfast was just waffles but there is a Shoneys breakfast bar just a few miles down the road. Would stay again

Friends_and_family Friends

10/10

Exceptional

01 Jan 2026

Anthony

Easy check in , rooms are clean , staff is nice

4/10

Poor

30 Dec 2025

Lacey

The hallways smelled like pot or musty smell we could not decide. The pool was ice cold so we could not even enjoy that. The beds were terrible thin and were extremely uncomfortable. The room we stayed in the tub had a huge crack and you had to watch where you stepped or it would really pinch your foot. Lastly the bedding and towel were not the cleanest.

Leisure Family

8/10

Excellent

28 Dec 2025

Noel

Wouldn’t suggest eating there but rooms were ok

8/10

Excellent

27 Dec 2025

Irma

Good

Leisure Family

4/10

Poor

21 Dec 2025

Terri

The hotel as a whole was dirty, even behind the desk was just dirty. The pool was over baring with chlorine. Our room was just gross!! The lady at the front desk was rude! I should have read the previous reviews!! We will never be back and the pictures were just taken and air brushed!! There was mud all throughout the hallways, and people just setting outside in their cars loud running on the phones and no one said nothing!!! No gym it says 24/7 couldnt even go inside of it!!

6/10

Pleasant

14 Dec 2025

SHANDY

The room was clean and the staff was amazing!

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

James

I don't understand the negative reviews,we were checked in by a lady who was absolutely wonderful to work with, even my 8 yr old daughter commented on how nice she was. The room was decent, nothing spectacular but for the price it was on par with the rest. Breakfast was OK, it's free and had options. The pool was my daughter's favorite part, her and a few other kids had a great time. I'll stay again if I'm ever in Louisville again.

Friends_and_family Family

4/10

Poor

07 Dec 2025

Victoria

Parking was good

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Robert

Great

Business_and_leisure Family

10/10

Exceptional

18 Nov 2025

Jaime Louise

Yes amazing

4/10

Poor

10 Nov 2025

Cindy

Tub was dirty. Beds were like rocks and also felt like it was slanted a little, enough for me to notice and be uncomfortable. Breakfast offered coffee cups that were about 6 ounce size, the cups in the room were bigger and better quality and food choices very limited.

Friends_and_family Family

4/10

Poor

07 Nov 2025

John

For the price….what in the heck was that

6/10

Pleasant

07 Nov 2025

Dustin

The rooms was okay, the beds wasn’t really comfortable. The breakfast didn’t have much to choose from. Overall it was cheap for the price but could do a little better on something’s

Friends_and_family Family

8/10

Excellent

05 Nov 2025

Darcy

Room was clean and nice

10/10

Exceptional

02 Nov 2025

Iesha

Very quiet and pool was amazing

10/10

Exceptional

23 Oct 2025

Steven

all great perfect choice

4/10

Poor

14 Oct 2025

Kathryn

The staff was AMAZING. However,

6/10

Pleasant

13 Oct 2025

Dana

Building is older but rooms have been updated. Probably had the best water pressure of any hotel I have been in. The bed was very uncomfortable though, pillows were flat, and I could hear everyone’s door slam shut. It’s ok for a night but if you have back or neck issues, avoid.

Business

6/10

Pleasant

09 Oct 2025

Cristy

I have stayed at Baymonts before, but this one gave off Super8 vibes. It got the job done, but I felt mislead. The “breakfast” was subpar, the only hot option was a waffle. It was a one and done choice for me personally

Friends_and_family Friends

10/10

Exceptional

08 Oct 2025

Donald

Clean room. Friendly staff. Convenient parking. Nice pool. Very quiet.

Leisure Family

10/10

Exceptional

07 Oct 2025

Petty

Overall it was good

6/10

Pleasant

06 Oct 2025

Leonel

It’s was good for the money. Probably short of staff front desk as i needed always to wait. Breakfast without anything war no eggs or ham

2/10

Poor

02 Oct 2025

Bradley

I didnt get cancel mine on time

Leisure Partner

2/10

Poor

30 Sep 2025

anna

The gym was unable to be used the staff sort of creeped me out tub has cigret burns pool closed at like 6 pm now vending machine like it advertised there was a curtain where I felt like I was being watched my daughter felt unsafe as well

Leisure Family

8/10

Excellent

29 Sep 2025

Calvin L.

Safe and clean room

Business

10/10

Exceptional

27 Sep 2025

Robert

Everything was great, except for the wasp nests that were inside the awning on the back side of the building and one in the corner of a window that can be seen from the pool.

Leisure Friends

2/10

Poor

25 Sep 2025

Daniel

Hotel is old and very dirty

Business

6/10

Pleasant

23 Sep 2025

Mark

Hotel was conveniently located and fair price. Could of been cleaner.

Leisure Family

4/10

Poor

21 Sep 2025

Kevin

Cheap motel

This hotel would have been fine for $50/night. We paid almost $450 for two nights, and when we got here their website said $399/night.

Got to our room. Originally supposed to be three of us, but our son ended up not coming. Good thing, because there were only two towels in the room for showering.

Hand sink missing caulk behind the faucet. Door stop in the bathroom barely hanging on the wall. Towel rack at the hand sink loose from the wall.

Soap/shampoo dispenser on the wall in the shower only had conditioner. I asked the front desk for soap and shampoo, she said “someone tore it off the wall, that’s why it’s not there”. I asked again for some, she said “we put a couple of bars of facial soap in there”. So I asked if she expected us to wash our hair with tiny bars of soap. No response. Had to go out and buy some :(
The “fitness center” is closed. Note on the door that says OUT OF ORDER. Then don’t list it as an amenity on your website.

Partner

6/10

Pleasant

20 Sep 2025

EMILY

It was good enough for the price. No coffee maker, no tissues, the TV didn’t work, 3 pillows per bed and 2 towels for 2 queen beds room, the bathroom was dirty, housekeeping knocked once then barged in. No hot tub, the breakfast was barely existent.

Leisure Friends

4/10

Poor

14 Sep 2025

Michele

Room smelled of smoke. Air did not work right.

Leisure Family

8/10

Excellent

14 Sep 2025

Leaudra

Friendly, clean, nice

10/10

Exceptional

12 Sep 2025

Jamika

Cleanness

Business_and_leisure Family_with_children

10/10

Exceptional

12 Sep 2025

Martha

Everything was great but the gym out of order so their for I couldn’t go to the gym but it was all good my family said I didn’t need to go

Business_and_leisure Family

10/10

Exceptional

11 Sep 2025

Jere

Ivory was fantastic

Business_and_leisure Self

4/10

Poor

31 Aug 2025

Frank W

Property was run down and dirty, peeling drywall and visible mildew in bathroom. Staff was mixed between friendly and indifferent, one member seemed to keep his tesla parked under the canopy so was always visible.

8/10

Excellent

30 Aug 2025

Somsack

Convenience and close to everything

6/10

Pleasant

21 Aug 2025

mellissa

Quiet,clean the lady at the front desk was really nice only downside was the breakfast was horrible it was only apples toast muffins cereal waffles and yogurts with apple and oranges juices and coffee but every tasted stale or off and the apple juice tasted watered down, we booked this place because they had breakfast and a pool and we didn't get to use the pool and the breakfast was bad

Leisure Friends

2/10

Poor

19 Aug 2025

Clayton

We arrived at the hotel to check in and our room was dirty and not prepared for our arrival!! We tried to return the money, but they said that it should be done through a third party. They cancelled the order and transferred the refund to a third party. I wanted to know why a completely different amount was written off and twice?

10/10

Exceptional

17 Aug 2025

Jere

Shout out to desk staff and hassle free check in and out

Business Self

4/10

Poor

17 Aug 2025

Stacey

The room had dead bugs in it, damaged drywall around the tub/shower and mold, the lobby was scorching hot, staff was not friendly, breakfast was poor (hard muffins, small yogurt, DIY waffles).

Sheets were clean, towels/wash rags were clean, a/c worked well. The room was quiet and in a safe area. Area around the building was nice and maintained.

Leisure Pet

8/10

Excellent

16 Aug 2025

Angel

I wish that the bathtub had a stopper.

Leisure Self

6/10

Pleasant

11 Aug 2025

Yolanda

You getvwhst you pay.

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Stephanie May

Room smelled musty

10/10

Exceptional

07 Aug 2025

Kevin

It's a place to sleep and poolwas ok.

Business Friends

2/10

Poor

04 Aug 2025

Learhteen

Did not stay. Major updates needed.

8/10

Excellent

03 Aug 2025

sally

The front desk gentleman was great and helped us with dinner decisions, the mexican restaurant across the road was terrific. the only problem was when we came to breakfast at 730 am, the food was gone. nothing but sausage and a few muffins. the waffle maker wasn't even working well. kind of a disappointment.

Leisure Family

6/10

Pleasant

17 Jul 2025

Stacy

In the 4 different employees i encountered over my 3 night stay. Theresa was by far top notch. Kind, helpful, and pleasant. The management at this location. Awful. And the night i checked in. The man( employee) was very un-welcoming and seemed bothered he had to check us in and just a rude arrogant demeanor. If it wasn't for Theresa this place would get a 1 star and thats because in order to rate id have to choose at least 1.

Leisure Family