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Tru by Hilton Louisville Airport

Louisville - KY · United States

810 Phillips LaneView location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Amenities8.8/108.8
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Louisville Airport

The following services and amenities are available, but with **reduced service**: Breakfast. Welcome to the new and inviting Tru by Hilton Louisville Airport located within minutes of top Louisville attractions. Walk across the street for a thrilling adventure at Kentucky Kingdom or press your luck at Churchill Downs.

Our efficient rooms help you rest well with a 55-inch TV, spacious bathroom and free WiFi. Mix up your morning with 30 different sweet and savory options at our free 'Top It' breakfast bar. Our Eat. & Sip.

market features local and gourmet snacks, light meals, beverages, beer and wine – perfect to enjoy after exploring Louisville. Sip on fresh coffee, tea and hot chocolate readily available and always on the house.

With games, device charging stations and places to work, our lobby will fit any of your needs. Work out in the fitness center offering cardio and strength equipment. Affordable travel now comes with unexpected things – like certainty.

Read more about this hotelShow less

Located in Louisville (Fairgrounds), Tru by Hilton Louisville Airport is within a 15-minute walk of Kentucky Exposition Center and Kentucky Kingdom. This hotel is 2.5 mi (3.9 km) from Churchill Downs and 5.2 mi (8.4 km) from Kentucky International Convention Center.

Make yourself at home in one of the 98 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Kentucky Kingdom 0.5 km / 0.3 mi
Highland Festival Grounds 0.9 km / 0.6 mi
Freedom Hall 1 km / 0.6 mi
Kentucky Exposition Center 1.1 km / 0.7 mi
University of Louisville 2.5 km / 1.6 mi
L&N Federal Credit Union Stadium 2.8 km / 1.7 mi
Ulmer Stadium 4 km / 2.5 mi
Norton Audubon Hospital 4.1 km / 2.5 mi
Churchill Downs 4.1 km / 2.5 mi
Kentucky Derby Museum 4.1 km / 2.6 mi
Speed Art Museum 4.5 km / 2.8 mi
Louisville Mega Cavern 4.6 km / 2.8 mi
Louisville Zoo 4.7 km / 2.9 mi
Iroquois Park 5.6 km / 3.4 mi
Saints Mary and Elizabeth Hospital 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 98
  • Number of floors (main building): 4
  • Double rooms: 43
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 14 more facilities & services
  • Airport Shuttle
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Luggage room
  • Clothes dryer
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG-3
    Room KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Louisville Airport

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Louisville Airport

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG-2
    Room KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Louisville Airport

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-2
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Tru by Hilton Louisville Airport

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-2

    Room amenities

    • Living room: 1
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable1 photo

    Tru by Hilton Louisville Airport

    Room TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Living room: 1
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru by Hilton Louisville Airport

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable1 photo

    Tru by Hilton Louisville Airport

    Room KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Tru by Hilton Louisville Airport

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Louisville Airport

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Damon
Great overall experience customer service was amazing. Location was clean. I will say the rooms were really small. Other than that it was a great experience.
Friends_and_family Family
6/10
Pleasant
14 Jul 2026
Robin
Room was very clean, parking was easy on site. My complaint - There is only one ice machine in the entire property and it was out every time I went to use it. I was in town working an expo, and I needed to fill up my insulated thermos each morning with ice so I’d have cold water to drink for the 10-12 hours I’d be working. Evidently, there was a kids baseball league that was staying at the hotel as well, and they would fill up their coolers with ice every day and then the ice machine would break down. I’d ask staff about if/when it would be available and I was just told “sorry, we’re working on it. Try again tomorrow.” Needless to say, with only one (sort-of) ice machine on property, I will pick a different hotel for myself next time I’m in Louisville.
Self
10/10
Exceptional
13 Jul 2026
Leslie Sha
Highly recommend this hotel for the airport/Churchill Downs area.
Self
6/10
Pleasant
12 Jul 2026
Heather
Breakfast was not good
Family_with_children
10/10
Exceptional
08 Jul 2026
Amy
So convenient for the airport and comfortable.
They had coffee out very early which was appreciated for my 6am flight!
Partner
10/10
Exceptional
08 Jul 2026
Hayden
Easy shuttle from the airport and friendly staff.
10/10
Exceptional
08 Jul 2026
Whitney
I was very please on every level. Everybody was friendly and helpful. Thank you so much.
Family_with_children
6/10
Pleasant
05 Jul 2026
Ebony
It was a solid 2.5 star hotel experience.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Rorika
This place is WONDERFUL!! If we could stay to live there, we would. Thanks for everything guys!
Pet
6/10
Pleasant
01 Jul 2026
Addison
Sticky floors!!!
4/10
Poor
30 Jun 2026
James
There was no place in the room to put my clothes. The rooms were not inviting and there didn't seem to be any warmth. It was not overly comfortable. We ended up going across the street and staying at the hampton inn.
8/10
Excellent
28 Jun 2026
Tanjlisa
Great room for a great price.
Partner
8/10
Excellent
26 Jun 2026
Chantal
The rooms were clean but smaller than what I expected. I didn't realize when I was booking that there wasn't a pool either. However, overall my stay was good. Clean, nice and friendly staff with good customer service.
Self
10/10
Exceptional
25 Jun 2026
Edna
Good, clean facility with helpful staff. Perfect for an overnight stay at the airport.
Self
8/10
Excellent
24 Jun 2026
Araceli
My family and I spend 2 nights here. Staff were very friendly and helpful. Our rooms were clean. Lobby was clean. They have a pool table family and I definitely enjoy it. I would recommend this place
Family_with_children
8/10
Excellent
23 Jun 2026
Michael
no complaints
8/10
Excellent
21 Jun 2026
Nikkeya
Clean room. Nice staff.
Friends
8/10
Excellent
21 Jun 2026
Brenda
The room was very clean and the staffs were very friendly...I like the lobby ,it was very clean and very spacious
Partner
10/10
Exceptional
20 Jun 2026
Julia
Needed a place close to airport to stay the night. The quirky style isn't usually my thing but I found the rooms to be very well designed. The room was spotless and quiet. I will definitely look at Tru by Hilton for future stays. My one negative was the breakfast. The cold assortment had a good selection but I was looking for a hot meal. The eggs were extremely salty. And whoever thought EZ Bake Oven style pancake and waffle machines could make food with love...hmmm... toughest pancake ever. Whole thing went in the trash. But the coffee was delicious.
Self
10/10
Exceptional
18 Jun 2026
Geoffrey
Nice place to stay.
Family_with_children
10/10
Exceptional
17 Jun 2026
BOB
Nice, clean,quiet. Great breakfast
Partner
10/10
Exceptional
17 Jun 2026
Donald
Great place, good location
Partner
6/10
Pleasant
15 Jun 2026
Anna
No parking never available
Self
10/10
Exceptional
14 Jun 2026
Christy
Great location to / from airport. Bed was comfortable.
Self
10/10
Exceptional
13 Jun 2026
Gail
The only complaint I have is that the water pressure was very low.
The room was GREAT, the breakfast was fantastic, it was clean and the staff was professional. I love staying at Tru.
Friends_and_family Friends
8/10
Excellent
07 Jun 2026
Cathy
Very clean, comfortable bed, everything we needed at a reasonable price. Conveniently located.
Partner
10/10
Exceptional
07 Jun 2026
Darlene
The property staff and shuttle, plus the ability to park the car at the facility for a nominal fee was the best part of our stay to fly out of SDF the next day. The breakfast was especially good with breakfast sandwiches, eggs and sausage and multiple pastry choices. Complimentary coffee available 24/7 was a great perk. The property and rooms were very clean and well-maintained.
Partner
10/10
Exceptional
07 Jun 2026
Carol
Rooms were clean, staff pleasant and helpful, breakfast very good. Could use a little more parking. Would stay again when in Louisville
Partner
10/10
Exceptional
06 Jun 2026
Colleen
Over all a great place. Pool table, nice gym, clean room. All showers are walk, so no tubs which is is great for elderly. The mattresses could be better and the pillows were a bit sad, but overall, is stay here again. This is my second stay with Tru and I feel is a good reliable brand with a great hot breakfast.
Family
8/10
Excellent
06 Jun 2026
Courtenay
I had a broken deadbolt latch and chair issue that was reported but no one checked while I was staying there.I didn't mind the chair but the latch was a concern.
Self
8/10
Excellent
04 Jun 2026
Steven
Enjoyable stay
8/10
Excellent
04 Jun 2026
Patrick
My family and I had a pleasant stay at this hotel. It was very clean and and the front desk person was very helpful.
Friends_and_family Family
8/10
Excellent
03 Jun 2026
Rory
Parking was not sufficient for the amount of guests. We, along with countless other guests, had to park in the neighboring hotel lots and walk over. First hotel I've heard of with only one entrance, at least that is what I was told at check in.
Staff was nice, room was clean and nice, breakfast was...well, it was there and we appreciate what it did have.
Pet
4/10
Poor
01 Jun 2026
Kenny
Everything was excellent EXCEPT the bed. It was really, really hard. The mattress was so hard that it made my shoulder and hip burn on whichever side I was laying on. The mattress was so hard that my body was held up off of it, making head and neck support impossible too.

It was so bad that I checked out one night early and went home. I couldn’t go another night without sleep.
Self
10/10
Exceptional
01 Jun 2026
Jane
New, clean, stylish hotel with friendly staff. Super close to airport
Friends_and_family Family
8/10
Excellent
31 May 2026
Jim
Room was clean and comfortable. The staff was friendly and helpful.
Partner
8/10
Excellent
30 May 2026
jo
loved the breakfast...was not used to not having a closet to hang clothes
Family
10/10
Exceptional
30 May 2026
Andrea
Great spot
Business
8/10
Excellent
29 May 2026
Stacy
We had to switch rooms because the shades were broken
Pet
8/10
Excellent
28 May 2026
Kemishia
The parking was far, being that it shared a lot with three other properties, and it was raining at the time. Outside of that, the check-in process was simple, and the staff was friendly.
Self
10/10
Exceptional
27 May 2026
Diana
Very clean. Beds were very comfortable. And they had 24hr shuttle service.
Self
6/10
Pleasant
26 May 2026
Billie
Room was clean. Easy check in.
Partner
10/10
Exceptional
25 May 2026
Sivakumar
Good family stay, kids enjoyed breakfast
Friends_and_family Family
10/10
Exceptional
24 May 2026
JoAnne
Only one issue. One of the front desk staff members had terrible customer service. We got her when we checked in -terrible and when we checked out. All other staff members were extremely friendly.
Pet
10/10
Exceptional
24 May 2026
Shawn
Free breakfast always help, Very clean hotel
4/10
Poor
24 May 2026
Brittany
We stayed here while visiting Louisville and unfortunately had several issues with our stay.

First, the hotel placed two pending charges on my card. I contacted Expedia about the duplicate charge, and when they called the hotel, they were told it was just to verify my card was active and working. However, when I asked the front desk about it again at checkout, the employee seemed completely confused, asked me what “duplicate” meant, looked at the charges, and then simply said it would “probably” fall off. It was frustrating to receive two completely different answers and no clear explanation about why my money was being held twice.

Second, the rooms were much smaller and more worn down than expected. The blackout shades barely worked, there was no alarm clock in the room, and the bed was extremely uncomfortable and hard.

The biggest issue, however, was the noise and lack of staff intervention. Children were running up and down the hallways screaming and banging on doors until at least 11pm. We were staying close to the front desk, so staff could clearly see and hear what was happening, but nothing was done to stop it despite it going on for hours.

Overall, the stay felt poorly managed and not very relaxing.
Partner
2/10
Poor
23 May 2026
darrell c
Location was excellent,easy access, breakfast was wonderful
Family_with_children
10/10
Exceptional
22 May 2026
Karon
This is a great, clean, simple, reasonably priced hotel. I would definitely stay again.
Partner
8/10
Excellent
22 May 2026
Pat
Easy access to get rest during multiple day travel.
8/10
Excellent
21 May 2026
Susan
It was so cool to see open snack area to buy snacks and drinks. We were greeted warmly and had a quick check in. There was a pool table for us to play pool and a nice longe area as well. From entry to room the place was clean and well kept.
Family
10/10
Exceptional
21 May 2026
Chamissa
Great stay, friendly and helpful staff!
Self
10/10
Exceptional
20 May 2026
Lewis
Yes
4/10
Poor
18 May 2026
Travis
Room wasn't the cleanest and room serviced walked in 2 hours before check out time, despite me having do not disturb sign on the door.
Self
10/10
Exceptional
12 May 2026
nephtali
Very nice hotel with lots of amenities, pool table , breakfast and Great service
Self
8/10
Excellent
10 May 2026
Stephanie
Lady at desk was miserable and not helpful. Property is very nice.
10/10
Exceptional
07 May 2026
Sherenia
Clean rooms, nice staff.
Family_with_children
6/10
Pleasant
05 May 2026
Anna
Room was clean! Nice!
What I am disappointed with is the airport shuttle!!!
Promoted as 24 hours availability, but not saying it is shared with other hotels!!
I called from my room to order the ride, arrived in the lobby as the first of a set looking to get the shuttle to the airport; as I waited I observed the shittle at the hotel across the street at the Hampton. The shuttle then headed to the airport without me and zero communication.
In the interest of my own timeliness I hired anUBER and paid $35!! Quite annoying that i chose Tru hotel in large part for the airport shuttle convenience and never rode it!
Family
10/10
Exceptional
04 May 2026
Kiana
great place to stay easy check in and the front desk staff were extremely nice!
Family_with_children
2/10
Poor
04 May 2026
Eric
would not allow me to cancel 1 1/2 weeks out. This is unacceptable.
Friends_and_family Friends
6/10
Pleasant
29 Apr 2026
Martin
Breakfast was fine. We had to request that the two pancake makers be reset to work so it wasn't ready when we got down there.
Family
6/10
Pleasant
28 Apr 2026
Jenry
A
8/10
Excellent
25 Apr 2026
Keelin
Easy parking
Family
6/10
Pleasant
20 Apr 2026
anthony
Breakfast is alright , tv can be update to the latest streaming service. Bathroom need a fan in there
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Monique
For an overnight stay, not bad. Free breakfast is always a plus.
10/10
Exceptional
18 Apr 2026
Greg
Great place to stay. Staff were helpful and friendly.
Partner
10/10
Exceptional
14 Apr 2026
Kyle
breakfast somewhat limited. Parking ok and safe.
Partner
10/10
Exceptional
14 Apr 2026
Melissa
Good breakfast
Good parking
Lobby areas games and activities organized by hotel were great
Family_with_children
10/10
Exceptional
13 Apr 2026
Allison
Front desk staff were friendly and helpful. Convenient location for volleyball tournament.
6/10
Pleasant
09 Apr 2026
Jennifer
Check-in was fine, employees are polite. Walls are thin and you can hear people being loud
10/10
Exceptional
06 Apr 2026
Aaron
Great!!
10/10
Exceptional
06 Apr 2026
James
Extremely friendly staff were always willing to assist. I arrived way early and they had no problem giving me an early check in at no charge. If I ever need to travel to Louisville again, Tru will be my first choice for accommodations.
Self
8/10
Excellent
06 Apr 2026
Rachel
The room was well stocked and clean.
Partner
10/10
Exceptional
03 Apr 2026
Isaac
yes
Family
10/10
Exceptional
31 Mar 2026
Vladimir
Nice hotel clean rooms perfect!
10/10
Exceptional
30 Mar 2026
Craig
Nice quick breakfast. Great location to SDF.
6/10
Pleasant
29 Mar 2026
Dionna
Check in was great and the night clerk was awesome. Later after midnight, the new ckerk lacked any customer service skills and was annoyed we were up purchasing snacks. The worst clerk was during breakfast. As I sat and people watched, I overheard 2 different phone calls come there where it was mentioned that yes they could have a late check out, until noon. As she finished the last call, I approached and asked for the same, I was immediately told no. She stated that her manager said that there weren’t any allowed. I said I just heard you agree to two not 5 minutes ago. She walked away from the counter. I am a diamond member and called Hilton hotels who made it right. I will decline on here to say what I actually think the real reason is but I wont frequent this place again. The parking is also at a minimum.
Partner
2/10
Poor
24 Mar 2026
Kimberly L
Black out curtains don’t close - front desk “oh yea we know several rooms mothers are not getting to operate the curtains” and AC squeaked all night / choose somewhere else until they can get maintenance onsite.
Business
4/10
Poor
21 Mar 2026
Maria De Pilar
I didn’t feel very welcome, but one of other ladies. I think she was the manager. She knew everything. The guy that took care He was curious very good.. also in the room they didn’t have coffee pot . I wasn’t too happy with the shampoo in the conditions. Not the way they were built. Other than that oh that’s OK. I would like to say it was clean. They also charge too much money for The emotional dog. $75 that was too . But thank you for the day. Like I said everything else was OK..
10/10
Exceptional
20 Mar 2026
Jessa
The hotel was very nice and clean, colorful and fun too. The staff was friendly. Good atmosphere, and convenient location. Definitely would stay again.
Partner
8/10
Excellent
19 Mar 2026
Lawson
Clean
Friends
6/10
Pleasant
15 Mar 2026
Paul
It says Hilton, but it is the motel 6 of Hilton. Yes it is clean, the staff is great, the breakfast is fine. The hotel is \"dog friendly\" which means you will hear barking dogs most of the time when their owners are out. Make sure you bring your own cups, too, as there are none in your room. Probably want your own pillows, too, because what they call pillows are NOT supportive at all. The matresses are hard as rocks, too. Be prepared when you are in the lobby at night, because the pool table in the lobby attracts a LOT of people essentially having a big party until they are told to leave. Pretty obnoxious. For the price we paid, it was not worth it. I'll pay a little more and go someplace else next time.
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Marty
Clean and well stocked. Great coffee in lobby!
Self
10/10
Exceptional
15 Mar 2026
Marty
Clean and well maintained.
Self
8/10
Excellent
13 Mar 2026
Lou Ann
Clean room
Shuttle
Wifi
Family
8/10
Excellent
12 Mar 2026
Misty
It was a great stay with hofiul staff.
10/10
Exceptional
06 Mar 2026
Lauren
We had a great stay. Hotel was updated and clean. Staff were very nice. My son and his friend enjoyed the pool table in the lobby. Nice free breakfast. Would definitely stay here again.
Family_with_children
10/10
Exceptional
02 Mar 2026
John
Everything was well done and on time
Self
6/10
Pleasant
02 Mar 2026
Donald
Airport shuttle was fantastic. The hotel is fine for a place to stay, which was all we needed. Breakfast was nice.
Partner
10/10
Exceptional
01 Mar 2026
Heather
Kind staff and clean rooms
Friends_and_family Friends
4/10
Poor
26 Feb 2026
Gary
My dissatisfaction most likely stems from the generation that this hotel is actually designed for. I was unaware of what this hotel was about when I booked. When I book a hotel, I’m looking more for comfort and peace. This hotel is designed more for younger generation and partying. I also didn’t feel the quality of furniture in the room Fit my standard. The TV also never worked very well. I am more enjoy the Hampton brand than this brand.
10/10
Exceptional
08 Feb 2026
Tonya
Cleanliness and kind staff
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
Matthew
Everything was great.
Business
10/10
Exceptional
01 Feb 2026
Dirk
Clean room, friendly staff
2/10
Poor
31 Jan 2026
Nicole
10/10
Exceptional
23 Jan 2026
Ena
Staff, especially Mark, and clean room.
Leisure Family
10/10
Exceptional
23 Jan 2026
JOSEPH
The man at the Front Desk was over the top. So accommodating and friendly. Super clean room. I’ll definitely stay here again.
10/10
Exceptional
19 Jan 2026
Robert
Room was clean the bathroom was very clean and plenty of towels
8/10
Excellent
17 Jan 2026
Bee Fun
Yes it was great
Leisure Family
10/10
Exceptional
16 Jan 2026
Nita
It was everything. The staff was polite, the room was clean, the breakfast was great, etc. I will be back.
Business Self
6/10
Pleasant
13 Jan 2026
douglas
friendly staff
Business_and_leisure Partner

Location & surroundings

Tru by Hilton Louisville Airport
810 Phillips Lane, Louisville, United States

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Tru by Hilton Louisville Airport

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