Hotel Louisville

6/10

Pleasant

03 Aug 2026

Melissa

The hotel is very outdated and grounds are unkept. The room was clean and large however had visible light damage to walls, tile and fixtures. They were understaffed and it took over 20 minutes to check in. The staff at breakfast were not very welcoming and seemed bothered to have guests. It was fine for a last minute visit for a friend’s baseball tournament but I would not purposely book again.

6/10

Pleasant

26 Jul 2026

Umair

It was ok

2/10

Poor

22 Jul 2026

David

Very outdated,run down and dirty

Partner

10/10

Exceptional

13 Jul 2026

Robert

Enjoyed the stay. Security was great. Close to where I needed to be.

Self

10/10

Exceptional

12 Jul 2026

Michael

Staff was very courteous. Room was clean and bed was comfortable with many pillows. Hotel was dated but really the vintage look was cool. Under 100$ for downtown room with city views was unbeatable. If you want 4 star go stay at the brown or seelbach and pay 350. I seen many reviews from people expecting the world and wanting to pay 3rd world. Met and exceeded expectations.

Self

8/10

Excellent

11 Jul 2026

Megan

Was just fine for my stay as im no fuss

Business

4/10

Poor

01 Jul 2026

Rodney

The place was old; kept up & clean, but a touch decrepit.

Iron & ironing board in the room. Hangers there. Small coffee maker worked. Ice machine in the hall, with soda machine. Elevators worked. So all functional. Only doughnuts and bagels (but no toaster) for the breakfast

NO (nada, zilch, zip...) room service in my 4-night stay. No towel change, garbage taken, wipe-down, replenish coffee or TP... No service.

Desk was friendly and helpful when asked. Security guards gave everyone the \"eye\" on entrance - keeping out homeless or? As a \"professional white guy\" from out of town, visiting the convention center for a conf - Felt TOTALLY out of place. Every time went out, panhandled by beggars. Some staff, and most meet in the halls, seemed to have recently come out of a homeless shelter or rehab program.

This was clearly a church ministry - which I'm totally behind. And so why I stayed past the first day. I would stay again knowing I was supporting an off-the-street program for a church. But it should be advertised as such

Self

4/10

Poor

14 May 2026

Christa

The hotel was sketchy, old, needs a upgrade, the lady at the front desk rude, unfriendly, I asked a question and I felt like I bothered her. Parking lot scary needs more lighting. Room was okay heard a lot of noises all night. The whole vibe just didn't feel right. Inside the hotel stinky, for that many rooms there should had been more people there. If I could had cancelled I would had but it was too late luckily we left early next morning, didn't eat breakfast. I would never stay there again.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Serhii

.

10/10

Exceptional

08 May 2026

Megan

Parking is easy, security is great, breakfast was much better this time and staff is always great. Property needs renovations but I will always stay here when in town cause everything else is great

Friends_and_family Family

6/10

Pleasant

03 May 2026

Giovanny

The hotel inside is alright, the entrance need some repair.

Self

2/10

Poor

03 May 2026

Zach

Room was dirty. There was still garbage in the garbage can, the AC did not work, the Wi-Fi did not work for a full day, there was vomit outside of the elevator for over a full day, the smoke detectors were dead and beeping constantly. Also, doubles as a halfway house which was not stated on the website!

Partner

6/10

Pleasant

02 May 2026

Don

Hotel is very tired. Building is also a residence. Breakfast was biscuits and gravy. Free parking was nice but area made me feel a little uncomfortable.

Partner

6/10

Pleasant

01 May 2026

Kimberley

It’s a very old hotel that needs updating

6/10

Pleasant

26 Apr 2026

Russell

If your looking for an awesome clean state of the art facility this isn't it. This building is old, out side is dirty, homeless and people sitting around talking. Old broken down vechiles in the parking lot.
The lobby was way outdated it was neat and clean. The room was clean but very basic. It was an experience for sure. But if your looking for a place to sleep and not planning on hanging out in your room this is the place.
Would I stay there again? All depending on what was going on and the budget at that time!

Family_with_children

2/10

Poor

18 Apr 2026

Brett

Broken glass all over the parking lot. Looked like a half way home full of addicts. Was probably very nice over 100 years ago

Friends

2/10

Poor

18 Apr 2026

Syed zawar

Room was not in good condition dirty blanket dirty chair and no bathing towels .Premises and surroundings looks kinda sketchy staff was friendly

Self

4/10

Poor

17 Apr 2026

Clay

I appreciate the noble venture that they’re trying to do there, but if they’re going to continue to run a hotel, then they need to be more professional. When we first got there, we weren’t able to check in for over an hour beyond our check-in time because they hadn’t heard back from the room cleaning staff. So literally there was a backup of about 40 people in the front lobby waiting to check in. You can tell the hotel used to be a really nice place, but they’re no longer able to put money back into the business, so the place is really going down. The sheets were nice and clean, and the bed itself was comfy enough. But you can tell the mattress and the box springs are pretty old. It was the only room available in downtown Louisville that weekend because it was very busy, so it did suffice.

Partner

6/10

Pleasant

15 Apr 2026

Amanda

easy parking except Friday and sat night gets crowded due to 2 adult clubs downstairs and/or events. Hotel is older needs big Reno which they are starting but also home to women in recovery and low income housing. 1st and last ever stay somewhere like that only place affordable and left in city for that weekend. Breakfast was not fresh or hot but left tip for staff because they were very nice.

Friends

8/10

Excellent

14 Apr 2026

Mark

Did not use parking or breakfast. Stayed for a conference. Enjoyed the mile walk to and from hotel each day. Lots of nice places to eat near bye.

Self

2/10

Poor

13 Apr 2026

Ethan

do not recommend at all found a dead bug in the room and property did not feel safe at all

2/10

Poor

12 Apr 2026

Braden

This place is halfway house. Homeless and drug addicts are wandering in and out as they please. Place looks like it was built in the 1800s and hasn't been updated once. Also in a bad block of downtown. avoid at all costs.

Partner

4/10

Poor

12 Apr 2026

Stephanie

This hotel is sadly a poor excuse for a place to stay. Yes it’s cheap, but as the cost of coming home with bed bugs or a communicable disease. I’m a pretty easy going person, but we chose to actually NOT stay here due to the conditions of the “hotel” and the rooms. Luckily it was only $50 wasted.

Family_with_children

2/10

Poor

11 Apr 2026

Gordon

No, there was no parking, it was full. Therecwas a music event happening. The hotel smelled really bad, I get migraines. It looked scary and unsafe. We left and found another hotel.

Partner

2/10

Poor

11 Apr 2026

Heather

Absolutely the nastiest place I’ve seen! I didn’t even go inside. Pulled straight back out and left. They don’t give refunds so they got to keep my money! It wasn’t worth it! So if I could tell you anything it would be to not stay here.

Family_with_children

2/10

Poor

30 Mar 2026

Jasmine

The first room we were assigned still had their trash and belongings and was obviously not cleaned (their bags were still in the room, the bed was used/linens everywhere)

The second and last room they had that we were assigned had a door that did not lock. This meant we had to pack all of our belongings into the car every time we left the room and crossed our fingers that we wouldn’t find strangers in our bed upon our return.

Very very dirty. Sticky counters, dirty rugs, dripping walls, roaches and roach droppings.

Hotel is also a halfway house/homeless shelter. The residents for the most part left us alone except for the ones that loitered outside, but I felt so unsafe.

The hotel staff was not trained and unprofessional. I believe they were people from the halfway house who were hired (which is great for the community but not the type of person I want to attempt to communicate with when something is wrong).

Not updated (and seemingly not deep cleaned) since the 70s. The air in the room took about 2 days to turn on, it only worked out last day there.

Every time we passed the front desk, there were others who rented who tried pleading with front desk for help, but their words fell upon deaf ears (I’ve heard a couple tell them they were suffocating due to lack of airflow because the HVAC wasn’t working, I saw a woman tell them she had dirty linens and dirty towels with hair in it, I saw a couple tell them their room they were assigned was dirty)

Partner

2/10

Poor

29 Mar 2026

Aaron

Ac was broken and didn’t even tell us on check in. Husband tried to turn the dial on the thermostat and it came off the wall and shot sparks in his eyes. Hotel staff had to file an incident report on it. Hotel was dirty, room was decently clean, people live in the hotel and lots of homeless people hovering around outside. Definitely won’t be staying again and wouldn’t recommend.

Partner

2/10

Poor

29 Mar 2026

Charles

I didn’t even stay the night the pictures online are very old. You could tell the facility was really nice at one time but it is extremely run down. The rooms was not clean the walls was dingy and the carpets was stained up. The main problem I had was that when you are looking at the property online it doesn’t mention that this hotel is now a place for recovering women. This doesn’t show up until after you book your room and it appears to be an extended stay facility for lower income. I only mention this because after you book online you can not get a refund. I started questioning my decision when I pulled in the parking lot and seen how run down it looked, and when I walked in I knew I had messed up. I got to my room and looked around and went straight back to the front desk turn my key in and left. Would not recommend anyone stay here.

6/10

Pleasant

28 Mar 2026

John

The parking was well lit. It is fenced in and I saw no one around the vehicles after evening.

Self

6/10

Pleasant

16 Mar 2026

Nina

The price was good for the two days. But coming from out of town I think people should be aware that it’s not just a hotel

6/10

Pleasant

16 Mar 2026

Theodore

Check in at 4pm. I arrived at 3:45, but computer and wifi was down and not expected to be repaired until 6. I waited in the lobby. I was in town for a function that was to start at 6, so I changed clothes in the hotel lobby. I called the front desk at 9 and was told the wifi was back up and I was checked in. The front desk clerk stayed longer at her shift in order to provide me with the room key. Nice of her. The room was adequate and clean. Temperature choices were heat and cool, but no adjustment for temp. Restless night. I was given a coupon for breakfast that was to be served from 7-9am. Breakfast was a plate of scrambled eggs, 2 pieces of bacon, 2 pieces of dry toast, coffee and oj. After that, I was happily homeward bound. It was an adventure.

Self

10/10

Exceptional

13 Mar 2026

Twylia

Clean room, hotel was being updated. Close to everything

2/10

Poor

11 Mar 2026

Tonya

very run down, tv turned on but didn't work, phone to office didnt work, not up dated at all, smell old it has potential but needs alot up keep not much around hotel

10/10

Exceptional

30 Jan 2026

Maurice

I like it and I will come back

2/10

Poor

18 Dec 2025

Deidra

the food and we was thinking it was a hotel

8/10

Excellent

15 Dec 2025

Seth

Staff and residents are very kind and friendly.

Friends_and_family Family

2/10

Poor

17 Nov 2025

Breonna

We didnt even stay. Felt very unsafe. As I was driving up to the property a man came up to my car and asked for money, when I was unable to give him money he hit my car.

2/10

Poor

14 Nov 2025

Kathy

No it was terrible my husband is handicapp in a wheelchair I needed help nobody was allowed to help

Leisure Partner

6/10

Pleasant

11 Nov 2025

jonathan

Check it was easy and counter staff was polite.the hotel is a bit outdated but was comfortable enough and the price was reasonable. The location is centrally located for the downtown area.

Leisure Family

6/10

Pleasant

09 Nov 2025

Paul

Overall, fine place to stay. It’s an older building. No frills. Breakfast was good..eggs, bacon and biscuit. Made for you when you arrive. No menu or other choices.
Hotel is located in the downtown area of old Louisville. Easy to get to all parts of the city. Parking was easy.

Leisure Family

4/10

Poor

06 Nov 2025

Dwight

Place is a dump and very dangerous neighborhood. Would not recommend for ANYONE.

8/10

Excellent

29 Oct 2025

Robert

I stayed here for 4 days on a business trip. It was economical, and I liked the location. Parking was free, easy and secure. I also appreciate the mission of the facility.

Business

10/10

Exceptional

24 Oct 2025

Martha

Parking was included, beakfast was hot and fresh. Beds comfortable. Great value!!

Friends_and_family Family

2/10

Poor

17 Oct 2025

Crystal

I knew this was a non-conventional hotel when I booked it, but I truly did not realize I was checking into a halfway house. Clearly, some of the folks that are in the program that runs this hotel live in the building. The room smelled and I didn't even touch the bed, I was so shook by the situation. We paid for the night and left to find another hotel out by the airport. I'm down for an adventure, but this was too much even for me. If it had been cute and charming and everybody was doing their best, I would have stayed. But it was so bad that I couldn't stop laughing the whole time I was there. Don't stay here.

10/10

Exceptional

17 Oct 2025

Jacob

Overall, great hotel. Right within the heart of Louisville. Everything was within reasonable walking distance of Downtown. Super friendly staff with an old school feel to the place. Would definitely stay here again for sure.

Business Self

4/10

Poor

14 Oct 2025

Jennifer

The room was clean. The WiFi was slow and kept disconnecting. Most of the staff was great, but the cafe was unable to help with a simple allergy request.

Leisure Self

2/10

Poor

12 Oct 2025

Jarrod

This place should not be listed as a hotel

2/10

Poor

12 Oct 2025

Raquel

The property is surrounded by a chain-link fence and 1 blocked access.
The parking lot is bordered with over-grown , unkept bushes. The entrances- one is blocked and locked with a sign saying check-in with security.
The lobby is poorly lit, and cluttered with old bookcases and furniture.
There are people lingering around the outside of the property - possibly homeless asking for money.
The telephone and television did not work.
The check-in staff was curt, and evasive when I asked if the property was safe to stay.
When I politely said I didn’t feel safe and needed a refund, the desk clerk told me it was up to Expedia.

Business Self

2/10

Poor

09 Oct 2025

Jack

Know what you are getting into

This hotel is also low-income housing for locals.

Bad side of town. Dangerous parking. Outdated rooms.

Staff were pleasant - and the breakfast was edible (you are given a plate of food, no choices)

Partner

8/10

Excellent

08 Oct 2025

Mark

Inexpensive, basic hotel near downtown Louisville. A little different but carrying out a very noble mission.

Business Self

6/10

Pleasant

29 Sep 2025

Richard

Friendly staff. Church affiliated.

Leisure Self

2/10

Poor

29 Sep 2025

Matthew

The moment I walked in, the first thing I smelled was vomit. The property feels more like long-term housing than a hotel. The environment did not feel clean or welcoming. I would not recommend staying here.

4/10

Poor

26 Sep 2025

Dawn

The room was clean and serviced everyday except Sundays. The hotel is an inpatient recovery program and senior housing complex.ale sure you know this before you book. IDK you might like that kind of thing. Free continental breakfast was a donut and coffee in a styrofoam cup.
TV did not work the entire time I stayed.
Area is very dangerous.

Leisure Partner

6/10

Pleasant

26 Sep 2025

Carlton

The Building is very old. Traditional Furniture & Decor. My Room was quiet & comfortable. The Room had a Mini Fridge, Microwave & Coffee Maker. I didn’t have Breakfast which is complimentary. Downtown attractions are walkable & just minutes away from the property

Business Self

10/10

Exceptional

22 Sep 2025

Olivier

Excellent

4/10

Poor

22 Sep 2025

Erin

We stayed here for the festival and while I can put up with most things, this place was frustrating.

Now I can give the benefit of the doubt and say that the basics were covered. Hot water, fresh towels, and even free complementary breakfast each day. The ladies that served breakfast and handled day time cleaning within the hotel room were very nice.

However, that’s where the positives end.

I found it very frustrating that there wasn’t any consistent front desk staffing at night; yet there’s security staff everywhere. I feel like perhaps there’s room for cross training with how many staff members were lingering around and how many customers needed help; because it definetly wasn’t just us lingering around the lobby, waiting for someone to help us.

On top of that we were having constant key card issues, which resulted in us having to go downstairs every day of our trip and get them reset for our door.

There was a constant smell of wet sewage or perhaps mildew in the lobby. And we actually chose to check out a day early because my roommate felt that it was making her sick as the trip progressed.

I recognize that this place has an overarching mission to help those who have difficulties finding work, and I appreciate it. But this place just comes across as very disorganized and unfriendly.

I wouldn’t recommend it unless you have no other options.

Leisure Family

8/10

Excellent

22 Sep 2025

Aeron

The picture in the listing seem to be old. Definitely could use an overhaul. We got stained towels one night, but did have good hot water.

Overall staff was nice and it served the purpose of a place to sleep for a few hours.

I would probably stay again

Leisure Family

2/10

Poor

22 Sep 2025

Olushola

The stinkest hotel I've ever been in. Smelled like throw up/vomrrÿyy

2/10

Poor

22 Sep 2025

Amanda

This property was not advertised as a homeless shelter. We had individuals constantly stopping us for money inside and outside. The buffet advertised online did not exist and breakfast was not an option. You were fed as if you were in a soup kitchen. The air conditioner leaked and dumped water in the closet soaking all of our clothes. We were going to a timed concert and just had to have the clothes dried. They smelled rusty and burned by the time we go them back. The advertising is not the fault of the hotel. However, it should be noted the place has a bar at night where people were often intoxicated and security would have to escort us around. It was a lot of money not to know these things up front.

Leisure Family

10/10

Exceptional

22 Sep 2025

Gabriel

This is gonna be an honest review. Yes it is a halfway home, does that bother me? No. The tenants of the halfway home were like any other guest at a hotel. You don't bother them, they don't bother you. No druggies or sketchy people or anything like that. Staff was nice and helpful. Lobby kind of smelled a little funky but that's not a huge deal. Room was clean and everything worked. Nice big king size bed. Totilet and shower were clean and worked well. Breakfast was made fresh to order and they had huge donuts that you could grab alongside them. I have seen people comparing about it being a halfway home but from my expereince of staying for 5 days, that's not a problem at all. Overall good stay for the price.

6/10

Pleasant

19 Sep 2025

Michael

Good Breakfast

Leisure Partner

2/10

Poor

18 Sep 2025

Carlos Alejandro

Dirty

Family

8/10

Excellent

16 Sep 2025

Mark

I think the property is doing a lot of good things for the community, And once I was there and experienced what they were doing everything felt safe and accounted for, however it was a bit of a surprise upon arrival. And I am rather open minded regarding homeless folks. I don't know that others would feel safe.

Leisure Friends

6/10

Pleasant

15 Sep 2025

Jonathon

Found a bed bug in my room

Leisure Self

8/10

Excellent

15 Sep 2025

William

Decent place. Old building. But rooms are nice enough. Decent breakfast.

Leisure Friends

8/10

Excellent

15 Sep 2025

William

It’s a very old building. But the rooms are spacious, clean, and have good views. The people are kind. Breakfast is decent and made fresh.

Leisure

4/10

Poor

14 Sep 2025

Casey

The pictures on this website and the description are not even close to accurate. Broken windows in rooms. Checking in is a whole ordeal and the front desk treated us like we had done something wrong. This is also some kind of second chance living facility as well which is not mentioned either. If you are reading this review KEEP LOOKING

Friends_and_family Friends

2/10

Poor

28 Aug 2025

John

Check out before paying

Difficult area and situation. I wish the organization and hotel all the best. Gave me refund after issues highlighted.

Friends_and_family Family

4/10

Poor

12 Aug 2025

Robert

It’s a hotel for transients

Leisure Family

4/10

Poor

18 Jul 2025

Angelo

I understand its Christian based morals of giving everyone a chance, however I would have liked to know this prior to booking. Property is not only a hotel it has many functions, a half way house, consoling for different types of groups, and long term residence for those in need. Each floor served a different role.

Business_and_leisure Family

2/10

Poor

18 Jul 2025

Damian

It looked like a drug hotel. It had a smell in the lobby. The furniture was old and dusty. The one good thing is that I didn't see any bugs.

2/10

Poor

18 Jul 2025

Daniel

WORST HOTEL EXPERIENCE EVER

This was by far the worst hotel experience in my life. First, the first room I was put in smelled like someone had been smoking in there for weeks. They came up and verified that it did smell like smoke and so they came up and sprayed with with Lysol. That Fragrance combined with the smoke was horrendous. They finally found me a new room after 2 hours. The second room didn’t smell like smoke but had a musky smell. The air conditioning couldn’t be turned off and ran the whole night. I was freezing to death and Alli had was a tiny paper think blanket. In the morning there was NO water pressure and NO hot water, on top of that after getting into the shower, I had NO toiletries. When I got out of the shower, I had no hair dryer. I tried to call downstairs but the phone didn’t work. Then I had no ironing board nor iron. And when the iron they gave me, when I put water in it and placed it on my white pants, the water all leaked out and tons of black residues got on my white pants. I went down to tell them of all the situation and they apologized and said they would tell the manager. Manager never called me at all. And each time I left my room I would hang a do not disturb sign and despite the sign being on the door, housekeeping took the sign off and went into my room and cleaned it. I was there for 5 days and felt so locked in with no choice. I finally left on a Sunday and the following day, Monday, a manager called me and left a message. I called back and since then, no one calle

Business

6/10

Pleasant

17 Jul 2025

Owen

This hotel, rated 3 star by Expedia, is a not-for-profit government subsidized short term residence hotel for homeless and underprivileged people. The staff is wonderful and goes beyond what one would expect to please, but the facility IS NOT 3-star.

Business Self

8/10

Excellent

16 Jul 2025

Patricia Rose

Lots of Emergency activity all night long. We were city center and near the Freeway so
that noise was to be expected. The bed was so comfortable I fell right back to sleep.

4/10

Poor

15 Jul 2025

Stephen

The desk clerk was helpful, but I trouble with the AC which was noisyj

10/10

Exceptional

15 Jul 2025

Bennie

Laid back place with very nice staff.

Leisure Self

8/10

Excellent

13 Jul 2025

Charles

This is an older hotel that a Christian organization is using to provide housing for individuals while they get their lives back together. As a paying guest you will be on a floor with other paying guests, not the residents. But, you will encounter the residents as you come and go. Everyone we met was very courteous, very friendly and at no time were we (me, my wife, my son in law, my daughter and their two infant boys) worried about our safety. At first we were a little hesitant, but quickly grew to appreciate the effort to get these individuals back into society, and we were actually happy we could do something to help them be sucessful.

Leisure Family_with_children

8/10

Excellent

13 Jul 2025

Wade

We stop for the night close to town for dinner and close to highway nice quiet place staff was very nice and helpful

Partner

4/10

Poor

11 Jul 2025

Ann

The picture you use is 20 yrs ago, at least. The building has an old, musty odor. It was not well lit. There were a lot of people hanging out like they live there, I think they do. Beds had only sheets and a blanket. Room phone didn't work.

Business

2/10

Poor

09 Jul 2025

Chris

Great receptionist, Nasty Room, blood stain on both mattresses and no working light in bathroom so we'd have to shower in the dark after a long days work and sleep in nasty stained up beds

Business

10/10

Exceptional

09 Jul 2025

Rasim

The hospitality was gold

Business_and_leisure Self

4/10

Poor

06 Jul 2025

Quentin

Don’t let security co

The staff (minus security) were very nice. The restaurant serve good affordable food, but the breakfast included with stay is a sad joke. The motel needs a major update and the security staf need to know how to talk to guests . They appear to been sent straight out of prison. . On my last day at the motel, I was waiting for my ride and the security tried to chase me out of the lobby. The parking attendant Also yelled at me and my guest when we sat outsider on the grounds. I GO to Louisville twice a year but don’t see me going back to Louisville hotel again.

Business

2/10

Poor

25 Jun 2025

Dorene

My family was desperate for a hotel but this hotel was more of a rehabilitation place. The air conditioning did not work so it was extremely hot in the room. The entrance smelled of mildrew. People was hanging around the hotel like they were homeless. This hotel was by far the worst I've ever stayed at.

4/10

Poor

25 Jun 2025

Paddy

I do not mind this property was a non-profit or mixed use. But I do wish I was more aware of what kind of mix use it is. I do not know it its a halfway house on certain floors, or if its a rehab, but it felt like there where many people coming and going. The front desk lady seemed ok, but also kind of looked at me like, \"why are you here?\" I am a big fan of historic properties. This place was beat to hell. The AC tried so hard, but could not really keep up. I will say the bed, linens, and comforter where clean, and so comfy. Would I stay here again. No. But do I see they try, yes.

Business

2/10

Poor

25 Jun 2025

Daysha

Not a good experience this time around felt very uncomfortable

8/10

Excellent

24 Jun 2025

Nicola

Loved my stay at Hotel Louisville. The staff were so friendly and helpful. The building and décor are dated, but everything is clean. Location is fantastic, walkable distance into the CBD and on the Number 2 bus line straight from the airport.

Business Self

10/10

Exceptional

21 Jun 2025

Stella

I st

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Julio César

Buena atención y amabilidad por parte de los trabajadores

8/10

Excellent

02 Jun 2025

Joe

Great Stay God bless the journey 2025

Business

8/10

Excellent

02 Jun 2025

Ashley

Not a good property

Leisure Friends

10/10

Exceptional

22 May 2025

Verified traveler

Comfortable

Very friendly and comfortable.

Business

4/10

Poor

21 May 2025

Katherine

The hotel felt like it had not been deep cleaned in years. While it is in a nice location and the staff was friendly, the overall experience left me feeling very gross. There is an ingrained scent of old smoke all over the building despite it now being smoke free. The phone and TV remote in the room both had a layer of dust on them and the floor left my feet feeling gross if I did not have socks or shoes on.

Leisure Self

8/10

Excellent

19 May 2025

Tracy

Staff is always friendly. Only downside is cold continental breakfast. No toaster for bagel, but friendliness of the staff makes up for it!

Leisure Family

6/10

Pleasant

17 May 2025

Danny

It was quite, and the workers at the hotel was very helpful

2/10

Poor

16 May 2025

Ryan

You get what you pay for, spend the extra $50 and stay somewhere that feels safe.

Leisure Self

2/10

Poor

12 May 2025

Angelina

This is NOT A HOTEL!!! Do not fall for this! I already have a claim with Expedia but not sure how long it will take to get a refund. They had mattresses and boxes in the windows some had shades that were half torn down. Super sketchy part of town! NOT SAFE! There were people sitting outside on lawn chairs that looked like they lived there. And it looked like the lobby was either some kind of \"night club\" or dress shop. SOOOOO AWUL! Didn't even get out of my car.

Leisure Friends

6/10

Pleasant

11 May 2025

Daria

To be honest, it was adequate, but over-all the hotel is suffering from routine maintenance and is located in a financially depressed area with dilapidation of the neighborhood and surrounding buildings; noted windows and doors boarded up, trash, and tall weeds in vacant lots. The carpet in the entrance and lobby area is bunched up in areas which I tripped on and taped together in spots.

Our room was good sized; we had a working frig, microwave, and coffee pot. I liked the separate counter area for putting on make-up with a large mirror outside the bathroom, which was a plus with 3 females. The bathroom lacked routine maintenance, the bathtub did not drain well, and the bathroom fan was noisy. The beds were ok but bring your own pillows.

One can walk to the downtown from the hotel and take in all the sights, which was nice, but would rather be closer to the downtown for convenience, as there is a significant homeless population, so I was not comfortable walking by myself, unless my roommates walked with me.

The hotel itself must rent out rooms to those with low income and to the elderly; at least they have decent shelter. Those inhabitants were polite, and several were not only very poor but had notable disabilities.

The staff was polite, and housekeeping visited the room daily bringing fresh towels and taking care of the trash, which I don't always see in the more expensive hotels, so that was a positive. It was quiet at least.

We came for the Derby.

Leisure Family

2/10

Poor

10 May 2025

Verified traveler

Not a hotel. Homeless shelter.

Truth in advertising. This place looks rough from the outside. Doesn't get better inside. Required to check in with security before you can check in nowhere does it say that most of this building is a house less shelter and halfway house. Signs everywhere about being on surveillance. One floor is for travel sites.

Business

4/10

Poor

08 May 2025

Susan

this property has permanent tenants! very OLD, run down!

Leisure Partner

10/10

Exceptional

07 May 2025

Ruby

The caring staff how this facility helps the community.

Leisure Friends