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Best Western Shepherdsville

Louisville - KY · United States

211 S Lakeview DriveView location

8.2/10Excellent899 Reviews
Cleanliness8.2/108.2
Service8.8/108.8
Comfort8.0/108.0
Condition7.8/107.8
Location8.0/108.0
Neighborhood7.8/107.8
Quality7.6/107.6
Value8.0/108.0
Amenities7.8/107.8
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Shepherdsville

Located 11 miles south of Louisville on I-65, the Best Western Shepherdsville offers quality accommodations and great rates for travelers exploring the Kentucky Bourbon Trail, attending Louisville events, or visiting Kentucky Kingdom Amusement Park.

This pet-friendly hotel provides well-appointed rooms with upscale bedding, expanded cable, 37-inch HD flat-screen TVs, and free high-speed Wi-Fi. Start your day with a complimentary full hot breakfast and enjoy amenities like the seasonal outdoor pool and fitness center.

Business travelers will appreciate the proximity to Louisville International Airport and companies such as Gordon Food Services and UPS Air Hub. Our ample parking accommodates trucks of any size. Explore nearby attractions, including Kart Kountry, historic Bardstown, Churchill Downs, and Bernheim Forest.

The Kentucky Expo Center, home to popular annual events, is just 13 miles away. Enjoy significant savings compared to downtown Louisville hotels during the Kentucky Derby, Mid-America Truck Show, and other major events.

Read more about this hotelShow less

With a stay at Best Western Shepherdsville-Louisville South Hotel in Shepherdsville, you'll be within a 5-minute drive of Paroquet Springs Conference Center and Bullitt County History Museum. This hotel is 1 mi (1.6 km) from Kart Kountry and 1.6 mi (2.5 km) from Awesome Flea Market.

Make yourself at home in one of the 84 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 30 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Paroquet Springs Conference Center 1.2 km / 0.8 mi
Kart Kountry 1.6 km / 1 mi
Bullitt County History Museum 2.2 km / 1.4 mi
Floyd's Fork 3.6 km / 2.3 mi
Awesome Flea Market 4.4 km / 2.8 mi
Heritage Hill Golf Course 6.6 km / 4.1 mi
Maplehurst Golf Course 9 km / 5.6 mi
Forest Edge Winery 10.4 km / 6.5 mi
Bernheim Arboretum and Research Forest 11.1 km / 6.9 mi
Jim Beam American Outpost 12.2 km / 7.6 mi
Brooks Hill Winery 12.3 km / 7.6 mi
James B. Beam Distilling Co. 12.3 km / 7.7 mi
Milla Nova Winery 12.6 km / 7.8 mi
Mount Washington City Park 13.3 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • Number of floors (main building): 2
  • Suites: 1
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
Show 11 more facilities & services
  • Air conditioning in public areas
  • Lift access
  • GymExtra charge
  • Newspapers
  • Luggage room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable7 photos

    Best Western Shepherdsville

    Room KING BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Internet access
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Shepherdsville

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-5
    DOUBLE NON SMOKINGPhoto unavailable8 photos

    Best Western Shepherdsville

    DOUBLE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Shepherdsville

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable11 photos

    Best Western Shepherdsville

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave

    Facilities with extra charge

    • Internet access
    • Hairdryer
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
    Room NON SMOKINGPhoto unavailable6 photos

    Best Western Shepherdsville

    Room NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Microwave
    • Wi-fi
    • Cable TV
    • Desk
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Internet access
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Shepherdsville

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 4Room • CAPACITY 4 • 1 Bedroom • 28 m²ROO.C4
    Room CAPACITY 4Photo unavailable10 photos

    Best Western Shepherdsville

    Room CAPACITY 4

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C4

    Room amenities

    • Microwave
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 BedroomTWN.NM-4
    TWIN NON SMOKINGPhoto unavailable8 photos

    Best Western Shepherdsville

    TWIN NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Best Western Shepherdsville

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Shepherdsville

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 BedroomTWN.H6-6
    TWIN AccessiblePhoto unavailable8 photos

    Best Western Shepherdsville

    TWIN Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Shepherdsville

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Shepherdsville

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Shepherdsville

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Shepherdsville

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Shepherdsville

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Shepherdsville

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Shepherdsville

8.2
Excellent
899 Reviews
Cleanliness
8.2 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
8.0 /10
Neighborhood
7.8 /10
Quality
7.6 /10
Value
8.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Carina
Can I give the staff 10 stars instead of 5?? They were amazing, helpful, professional, etc. Highly recommend them!
6/10
Pleasant
13 Jul 2026
Yumi
The room was smelly.
Needs improvement.
Friends_and_family Family
4/10
Poor
12 Jul 2026
Chanta
I didn’t like the mildew smell that had taken over the room. It smelled as though there was a flood recently. I had to visit Walmart and get Lysol and other odor removing spray to get rid of the smell as well as moisturizer remover packs to prevent the moisturizer that lingered causing a sore throat. Plus the property’s exits were not secured. The only plus was the cable and the new furniture.
10/10
Exceptional
30 Jun 2026
Doug
every time we pass through, this is the hotel we wanna stay at!
10/10
Exceptional
29 Jun 2026
Wayne
Good price! Clean room,and very nice staff! Thank you Best Western.
Self
6/10
Pleasant
27 Jun 2026
Mario
Room was dirty and the staff needs to work on their personal hygiene
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Ruth
The rooms are comfortable and clean. You get a lot for a reasonable price. All the staff is friendly.
Partner
6/10
Pleasant
21 Jun 2026
tonya
Staff was nice, breakfast was good. Pool
Out of commission.
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Cing
Not all amenities are available
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
scott
Very helpful and friendly staff. Clean and being renovated.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Sharon
Friendly staff, comfortable rooms and pet friendly 😊
Family
6/10
Pleasant
31 May 2026
Kelli
Ginger at the front dest was very friendly and welcoming. She is a great person to have as a first interaction when arriving.

Our bathroom had a couple hairs, so I just cleaned it because it was late when we arrived and didnt want to mess with changing rooms. (Which I typically do anyways) I did look over everything else and it was clean. Maybe the cleaner had an off day.

LOVED the water pressure! Bed is not the most comfortable thing, but we've slept in worse.

Breakfast was decent. eggs, sausage, biscuits & gravy, waffles, and all the other normal items.

The hotel itself was nice, clean, and felt safe. Easy access right off the interstate. Overall, we'd probably stay again.
Friends_and_family Family
6/10
Pleasant
29 May 2026
Nicole
This is a no more than 3 stars hotel. To pass by and go.
Family_with_children
8/10
Excellent
27 May 2026
Harry
Staff was friendly and helpful.
Self
10/10
Exceptional
22 May 2026
Helen
Breakfast was wonderful. We enjoyed our stay!
Friends
10/10
Exceptional
10 May 2026
Steven
It was very good.
Partner
10/10
Exceptional
09 May 2026
Melvin
The lady at the hotel counter was very courteous and efficient. She told me what amenities were available in the area and was just all around kind. Great customer service. There were plenty of options for breakfast and the area seemed safe. Would stay here again.
Partner
6/10
Pleasant
08 May 2026
Adegboyega
The hotel is under going a major renovation.
Partner
10/10
Exceptional
04 May 2026
Steven
The place was quiet, the breakfast was good. The lady taking care of the kitchen was very nice! No complaints.
Partner
10/10
Exceptional
03 May 2026
John
Check in person was very friendly and also the woman in charge of the breakfast area. Property was clean and undergoing some renovations. It is pretty much what we expected for a stay that would not break the bank during Derby weekend.
Friends
8/10
Excellent
27 Apr 2026
Ashley
Staff was very friendly! Hotel is close to shopping, restaurants, activities and 15 mins away from the airport. Basic room that was a little dirty and the chair had a stain and needs an update but the beds were spotless! Hotel looks like it needs a refresh. I would stay here again even with the little issues!
Family_with_children
8/10
Excellent
27 Apr 2026
Thomas
Plenty of open parking, decent breakfast though honestly I didn’t eat because I left early but it seemed like a good offering. The room was fine, plenty of space with a small bathroom, carpets could have been vacuumed but it was fine. The worst part of my stay was the bed. The bed looked so clean and fresh I was excited to sleep, but it had the worst mattress ever, hard as a rock and you could feel the worm out springs. The pillows were also 2x2 and you needed 48 just to prop your head up.
Self
10/10
Exceptional
25 Apr 2026
Jennifer
Breakfast was great! Staff very friendly, clean and quiet!
Friends
10/10
Exceptional
22 Apr 2026
Daron
Clean—good breakfast included—reasonable price.
10/10
Exceptional
21 Apr 2026
maria g
Espectacular
Partner
10/10
Exceptional
14 Apr 2026
Kristen
Room was clean and the staff were great
Friends_and_family Family
8/10
Excellent
07 Apr 2026
Jay
All was as expected
Family
4/10
Poor
06 Apr 2026
Henry
Room had very musty/ smoke smell to it, pillows on bed were 1/2 size
Partner
10/10
Exceptional
03 Apr 2026
Andrea
The hotel had some construction going on but we only stayed one night so it didnt bother us at all. The breakfasts had a lot of choices...eggs, potatoes, sausage, waffles, cereals and toast!
Friends_and_family Family
4/10
Poor
03 Apr 2026
Sankar
It’s smelly room, may be smoking related. high humidity and difficult to breathe, but recommend if you have kids.
Family_with_children
8/10
Excellent
31 Mar 2026
Maryellen
We stayed on a Monday night. The parking was excellent. It was very quiet. Hot water came out of the faucet fast. We would stay there again. Convenient to stores and restaurants.
6/10
Pleasant
31 Mar 2026
Merrilee
Had a hot breakfast. Parking was safe and convenient. They need to put accessible ramp at the side doors. They were remodeling at the time of our stay so things were a little uncomfortable. A little pricey for the condition of the property.
Friends
8/10
Excellent
30 Mar 2026
MONIKA
The staff was very nice
6/10
Pleasant
22 Mar 2026
Barry
To be fair property is under an extensive renovation. It will be much nicer when this is finally completed.
Partner
6/10
Pleasant
21 Mar 2026
James
Motel under remolding, breakfast was limited, room was fine, bed was very comfortable, wi-fi was spotty
Partner
10/10
Exceptional
19 Mar 2026
Marilyn
VERY clean room, great bed, excellent breakfast, quiet,
Partner
2/10
Poor
15 Mar 2026
Melissa
The room was under construction, the bathroom was under construction beds are really uncomfortable.
Partner
10/10
Exceptional
14 Mar 2026
Rhonda
Pet friendly and good location
6/10
Pleasant
13 Mar 2026
Frank J.
Business going through renovation, limited breakfast options. Rooms okay for a nite.
Partner
2/10
Poor
08 Mar 2026
Robert
First off, this location is being remodeled. So it didn’t present itself well from the first step in the door. I wish we’ve have known this before booking. Inside tge room the carpet looked very dirty. Neither my husband nor I walked barefoot on it. The bathroom looked ok until we saw how dirty the bottom of the tub was. There’s no excuse for that. We stood on a towel when taking a shower.
Friends_and_family Family
6/10
Pleasant
07 Mar 2026
Jody
A
2/10
Poor
04 Mar 2026
Michael
I travel for work a decent amount. I’ve had some unpleasant stays at a hotel but none that have motivated me enough to actually write a review.

Best Western’s aren’t great; but I wasn’t expecting great. They’re kind of like the iHop’s of the hotel world. But I only needed a close hotel to my work related travel for two days, so who am I to be picky?

I arrived to a lobby that was under renovation. An older man was painting a new Kentucky themed mural and the front desk was a folding table operated by older woman who couldn’t bother to put her dentures in while on the clock. There was no heads up before this about any renovations/construction, or apology for the mess. She told me the usual information and pointed where breakfast would be. I knew I would have no appetite within a hundred yards of this building.

While walking to my room I pass under a hole in the ceiling. Just gross exposed wood and wiring exposed.

My room is outdated. The dresser looks like it has some sort of rot or termite damage. Thankfully no bed bugs but we found a small dead bug in the bed. The tv remote works about every tenth click. No rhyme or reason why.

Our relaxing during the day was interrupted by construction which seemed to be in the nearby rooms as it was shaking the walls. When we left to go somewhere else to relax because of that, we spotted an exterminator truck in the parking lot which did not inspire confidence about the bug situation.

Awful hotel
Partner
8/10
Excellent
16 Feb 2026
michael
Staff was courteous
Self
8/10
Excellent
15 Feb 2026
Jennifer
Everyone was friendly and the room was clean. We did lose power to half our room but I think that was due to the remodeling activities
Leisure Partner
8/10
Excellent
13 Feb 2026
Stephen
Room was clean and the lobby was clean. Breakfast was good and the lobby area was very clean given that they are currently renovating. Only issue we had was that our keycards had issues opening the door. Luckily someone was always in the room to open it for us.
Leisure Family
8/10
Excellent
12 Feb 2026
Michael
For the price we had a good stay. Not a super fancy breakfast but still enjoyable. The pet room had zero pet odor which iwas nice. Our major complaint is a one off. Since they had such a snowy winter storm there was a lot snow and ice at most of the hotel entrances. We about killed ourselves trying to get in the hotel at the entrance by our room. Ended up having to enter from a clear entrance located far from our room. Informed staff that it was a huge safety concern but no one made any attempts to clear it off during the entire week that we were there.
Leisure Partner
10/10
Exceptional
31 Jan 2026
Kevin
Nice place to stay. Clean rooms
Business Self
10/10
Exceptional
28 Jan 2026
Amber
Clean and spotless!
Business Family
8/10
Excellent
02 Jan 2026
Henry
The room was clean, the staff was friendly, the refrigerator was a good size for what we needed and it had a bathtub which we always prefer in a hotel. The TV had stations that we could watch without a membership in some streaming service which we don't have. We liked the restaurant sized room where breakfast was served, also that there was a quaint classic Denny's diner within walking distance!
Leisure Family
10/10
Exceptional
28 Dec 2025
Bruce K.
The room was clean, food was good, staffs were kind.
Business_and_leisure Family
8/10
Excellent
08 Dec 2025
Melvin
Remodeling is occurring of which we were not aware of beforehand.
Leisure Pet
10/10
Exceptional
02 Dec 2025
Sarah
Easy off the highway. Staff respectful, helpful and friendly. Breakfast was good and staff very helpful too!
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
Alton
yes
Leisure Family
4/10
Poor
21 Nov 2025
Erin
Not a lot of options. No yogurt or cereal that I saw. I has points to use and the hotel charged me and the receptionist told me to talk with the manager in the am. Which didn’t work for me as I was leaving first thing. It is right off the highway and there were a lot of men, in the job force staying there. It was okay. Would not stay there again.
Self
10/10
Exceptional
18 Nov 2025
Monique
Rooms clean ! Great breakfast. Lots of parking!
4/10
Poor
13 Nov 2025
Sharon
Need multiple updates and renovations. Not very clean
10/10
Exceptional
13 Nov 2025
Laura
Clean room and great breakfast options
Leisure Partner
10/10
Exceptional
30 Oct 2025
Robert
This was my third stay at this BW. There is plenty of parking. The staff was polite and helpful. The room was modern and clean. Breakfast was good and well maintained. The shower was great. The only minor negative was the shower drain was slower than the water inflow, so it did back up a bit. That might be just that room. The other thing I liked was there is a good choice in restaurants including a Denny's that was a one-minute walk away.
Business
10/10
Exceptional
25 Oct 2025
Candice

Great stsy

Room was nice, breakfast had many choices to choose from. Parking lot was safe and plenty of spots
Partner
8/10
Excellent
19 Oct 2025
Jacqueline
Staff was very friendly & helpful. Breakfast was hot & good. Offers a lot of variety. The hotel itself needs upgrading, but is clean. Easy access to the highway & stores & restaurants.
10/10
Exceptional
17 Oct 2025
Deborah
Room was very comfortable. Nor overly fond of split bathrooms though but it was ok.
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Roger

Traveling to Florida

The room was clean and comfortable. Parking was great had plenty of room to park our truck with a trailer behind. The girl's at the front desk were very friendly. Also had a great breakfast
Partner
10/10
Exceptional
26 Sep 2025
Luz
They were very nice and informative!! I appreciate the staff for taking care of me and my friend from front desk to breakfast and the cleaning staff as well always had the bathroom restocked each day!
Leisure Friends
8/10
Excellent
09 Sep 2025
Jennifer
Front desk was super friendly and accommodating for my stay while traveling with my dogs. Room was clean and comfortable. The hotel was an easy off and on the freeway.
Leisure Self
6/10
Pleasant
05 Sep 2025
Lori
Overall our stay was okay. The woman at the front desk that checked us in was great. Super friendly and chatty with us. She was also there the next morning and was joking around with us.

We are not disabled in any fashion, but were assigned a handicapped room. The room was okay. The carpet felt a bit grimy. The mattress on the bed sunk in a bit in the middle. Our backs were stiff when waking in the morning.

We caught the tail end of the breakfast time, but everything was good and the counter areas were very clean.

We would stay here again.
(But would request a standard room.)
Business_and_leisure Partner
10/10
Exceptional
03 Sep 2025
Charlene

A good nights stay.

Rooms were small but fresh and everything worked perfectly. Parking was near. The desk clerk advised a different room that better met our needs at no extra charge. ,the double beds were a bit hard but gave us a good nights sleep.Heat was very responsive as was water temp. The breakfast was short on choices but adequate. Dinner was a short walk to a Denny’s , a plus for us.
Friends_and_family Family
10/10
Exceptional
27 Aug 2025
Kim
Room was clean , I could see they updated the carpeting , paint etc . Good breakfast ,
No bugs .. I had our pet with us and the property plenty of pet space for her to use .
Business_and_leisure
10/10
Exceptional
25 Aug 2025
Trudy
We find the mitel to dtandard. Comfortable beds give a great night sleep. Recommend this motel for the traveling famiky. Breakfast could be a little better though. Bacon ir ham should be offered. Eggs are bland.
Business_and_leisure Family_with_children
10/10
Exceptional
15 Aug 2025
Christine
Check-in staff was friendly. Room was nice and roomy, Wi-Fi worked well
10/10
Exceptional
08 Aug 2025
Jessica
Little outdated but a wonderful experience! Room prices were good and average. All staff members were very friendly and helpful. My room was clean and it was quiet. Dennys and a gas station are within walking range.
Will most definitely be recommending this best western hotel!
Leisure Self
8/10
Excellent
03 Aug 2025
Verified traveler
The staff was kind. The hotel is accommodating.
I wish the AC had worked a little bit better. It didn't turn on very much despite trying different settings and made for a stuffy night. Overall, it was a good stay.
Friends_and_family Friends
8/10
Excellent
29 Jul 2025
Owen
I have stayed at this property many times in the past and always enjoyed the stay. But this time the humidity in my room was not being handled by the AC. The whole room was clammy as was the bedding. We were moved to another room which was a bit better but still had high humidity. Otherwise, it was a good value.
6/10
Pleasant
19 Jul 2025
Daniel
The pool looked nice, but unavailable to guests because it didn’t open until 10 am when most guests would be on the road.
Leisure Family
10/10
Exceptional
17 Jul 2025
kent
nice motel enjoyed the pool
Business_and_leisure Self
10/10
Exceptional
09 Jul 2025
Kyanna
Nice place for multiple stays. Clean, convenient, breakfast included, and most importantly quiet. Would recommend!
Leisure Family
10/10
Exceptional
28 Jun 2025
Kremlin
Nice
Business Self
10/10
Exceptional
22 Jun 2025
Sheila
Easy in and out.
Leisure Family
8/10
Excellent
21 Jun 2025
Tracy L
Affordable, clean but limited restaurants in walking distance. Pool was closed. Breakfast was good.
10/10
Exceptional
18 Jun 2025
Raymond
Clean, friendly and helpful
6/10
Pleasant
15 Jun 2025
Lenny
Clean, friendly, everything worked ok but room was damp .
Whole bottom floor felt damp
Leisure Partner
10/10
Exceptional
01 Jun 2025
Brandi
Older room but clean
Leisure Partner
6/10
Pleasant
01 Jun 2025
VALERIE
The hotel rooms were not in good condition. Particle board was as a mess under the mini fridge and night stands were all scratched and terrible. Pillows were travel size and not real clean. Will not be staying here again. The pool had no water or chairs around it to sit outside!! Not a great experience!
Friends_and_family Family
10/10
Exceptional
24 May 2025
Carole Ann
Ease of getting off highway. Great staff. Area a bit rundown. Breakfast was just ok, the only thing I would suggest improving. Add meat and fresh fruit, not a whole apple.
Business_and_leisure
10/10
Exceptional
22 May 2025
Melonie
The hotel had an older and dated feel to it; however the cost was significantly less than others. And the staff was amazing. Front desk staff was exceptional and the housekeeping staff was friendly and helpful.
Leisure Partner
10/10
Exceptional
08 May 2025
Mark
Enjoyed our stay! Would come back again.
6/10
Pleasant
02 May 2025
Shawn
It was ok. The lobby smelled like cigarette smoke. It stayed with me into the room. I’m not sure if my non-smoking room smelled like smoke or if it was brought in on me.
Leisure Partner
8/10
Excellent
01 May 2025
Chris
An older hotel, but well cared for.
Easy access from Highway! Good parking! Easy room access. Clean room. Quiet and safe area.
Partner
10/10
Exceptional
27 Apr 2025
Rhonda

Worth it!!

Decent hotel for the price. The AC wasn’t working properly. Fairly quiet for a weekend. Didn’t eat breakfast but the customer service was nice.
10/10
Exceptional
18 Apr 2025
Cathy

Wonderful Stay

Our stay was amazing. Ray checked us in and was very friendly and helpful. Our rental U Haul trailer had a flat tire and the morning clerk was fabulous. He facilitated getting our tire changed and on our way in less than a half hour. Overall, the place was very clean and the continental breakfast was very nice.
Friends_and_family Family
6/10
Pleasant
17 Apr 2025
Joseph
Trash around the bw. Cigarette butt everywhere. Rooms old and room phone looked like someone had spilled coke on it. It didnt work
Business_and_leisure Self
10/10
Exceptional
03 Apr 2025
Jeanie
Front desk was friendly and helpful
Leisure Pet
6/10
Pleasant
29 Mar 2025
Lise
I didn’t check the area out. Was tired from traveling all day. I did have a loud child running up and down the hall for several hours. Also my hair dryer wouldn’t work in the morning. I didn’t have the breakfast because I left early. Was easy on and off the highway.
Leisure Pet
6/10
Pleasant
28 Mar 2025
Tammy
Wasn’t the cleanest, the breakfast was not very good, and the didn’t drain fast enough in the shower.
Leisure Partner
6/10
Pleasant
24 Mar 2025
Verified traveler

Check in

We had been in the road all day and it was 8:30 PM....we checked in....2 rooms. ...and they sent us up, and when we got to our rooms, neither room was ready!! At 8:30 PM!!!! That was totally unexpected, and unacceptable at that time of the night. No apologies offered, nothing! We just sat in the hallway waiting.
Partner
10/10
Exceptional
17 Mar 2025
Jessica
The staff was friendly, the room didn’t smell musty like many do.
Leisure Family
10/10
Exceptional
14 Mar 2025
William
N/A
Business_and_leisure Partner
8/10
Excellent
06 Mar 2025
richard l.
It was a good stay for one night.
Leisure Partner
8/10
Excellent
05 Mar 2025
Debra
Comfortable, clean, friendly staff
Leisure Family
8/10
Excellent
04 Mar 2025
Shirley
Was in an industrial area. Wasn't always sure of my safety. Surrounding property was not very clean.
Leisure Partner
8/10
Excellent
26 Feb 2025
Angelica
Fair price
Business Family

Location & surroundings

Best Western Shepherdsville
211 S Lakeview Drive, Shepherdsville, United States

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Best Western Shepherdsville

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