Name: Woodspring Suites Louisville Southeast
Address: 10400 Brookridge Village Blvd, Louisville, 40291, US

2/10

Poor

02 Aug 2026

Michael

Do not stay here! They rented our room to another guest, who threw all of our personal items into the hallway. Wife and dauter got back to the hotel earlier than I and noticed the items in the hallway. Supposedly do to some audit issue. Obviously they do not clean the rooms between rentals or the housekeeper would have noticed all of our personal items. Wasn't clean. Wasn't expecting much, but safety is non-negotiable. Who know what that would have walked in on had they entered the room. Place wreaks of weed...again, wasn't expecting much, but who knows what was behind that door...luckily they had thrown our personal items into the hallway, so they didn't attempt to enter. Expedia makes it darn near impossible to get a refund and the property cannot issue the refund as it wasn't booked directly. Could care less about the $. Just glad my family is safe. Avoid this place...

10/10

Exceptional

23 Jul 2026

Chris

I was really pleased with this stay as a pivot point amid a weeklong road trip. I didn't know when I booked it that this is more of an extended stay/residential hotel. Regardless, it was a very solid stay. Full kitchen. Comfortable bed. Clean room, including the bed change being done as I checked in. Quiet, tucked in on the back end of a street, but still right off the interstate. Great price, too. Beyond the room, the highlight was the staff - the front desk people could not have been kinder or more awesome. Whatever your needs - one night like me or an extended stay as it's intended - I'd recommend it.

10/10

Exceptional

21 Jul 2026

Khadar

Y

Self

6/10

Pleasant

19 Jul 2026

Travis

The room was not swept and definitely needed to be mopped. There were about 20-30 gnats flying around to kill. Just when you think you killed them all. They were back. The wall still had rice stuck to it I had to get off

Pet

2/10

Poor

13 Jul 2026

Luilly

Got a non smoking room, idk if there was people smoking in the hallways or room but the smell was unbearable, the table had mold on it, beds were extremely dirty, room smelled awful, roaches crawling all over the place, people drinking in the parking lot, reached out to staff got no reply, ended up leaving shortly after I got there. Messaged them about a refund and the issues and never got a response. Stay away

Self

2/10

Poor

27 Jun 2026

Gidena

Worst place to stay 😪

2/10

Poor

22 Jun 2026

Rick

Took 30min or more to get someone to the counter for check in. Room was filthy. Nicotine stains everywhere including fridge, cabinets, and even pillows were stained. BATHROOM WAS WORSE. Hair and blood in tub and white powder on floor. I refused to stay and was denied a refund. Did not feel safe.

Friends_and_family Family

2/10

Poor

16 Jun 2026

David

Staff was helpless

Business

6/10

Pleasant

29 May 2026

Joseph

Clean

Partner

8/10

Excellent

08 May 2026

Victoria

I was travelling alone and felt very safe. Open and well lit parking lot near to the entrance. Room was clean, water pressure great. Restaurants, fast food, grocery stores and gas all nearby. Great staff. Things that need improvement: 1) No closet, just a rack with no hangars and 2) I was on a non smoking floor and the hallway still reeked of cigarette smoke. The room did not, thank goodness. Would definitely stay again

Self

6/10

Pleasant

05 May 2026

Joseph

Room was clean hallways ify

Friends

2/10

Poor

03 May 2026

Marjorie

I would not return to this property again. ( Debry week) room 242 and 247
1. Water bugs in my room
2. Shower water did not get hot
3. Paint coming off the wall
4. No trash pick up from
5. No ice bucket in room
5. No 24 hour customer service desk assistant
6. The hotel staff came to our room 25 minutes before checkout asking us( are you leaving)
7. Rooms sell like smoke
8. People hanging around property in the back and front.
9. The price was good.

Friends

6/10

Pleasant

03 May 2026

Scott

It was okay. The toliet was not working right. Not as nice as i thought it would be. Dont think we will.stay there again.

Friends_and_family Family

4/10

Poor

01 May 2026

Thelma

We (2) stayed in The Room 407 for 3 nights. I liked the kitchenette. The building is old and you can smell that in the ambience. The floor of the room was kind of sticky and I didn’t feel safe walking barefoot. I wish they supply more towels and kitchen supplies locally I brought my own just in case. I will never stay in this hotel again. And the only reason is because of the old smell in the room

Business

10/10

Exceptional

30 Apr 2026

kevin

This beauty was tucked away but convenient to everything uou need. Quiet and safe.

10/10

Exceptional

26 Apr 2026

kevin

Great stay

4/10

Poor

10 Apr 2026

Cohen

The room was clean, but the walls between rooms are thin. Additionally, there is nearly a one inch gap between the door and the floor. This means that you are absolutely going to hear neighboring units.

For the price, I didn't expect much, but I didn't expect to be woken up several times by random noises from all different rooms on my floor.

Self

6/10

Pleasant

02 Apr 2026

Donnie

You get what you pay for

8/10

Excellent

20 Mar 2026

DAVID

Nice

4/10

Poor

13 Mar 2026

Joseph

Parking was full and it is secluded

4/10

Poor

15 Feb 2026

Travis

Really filfthy parking lot. The rear looked like a dump site. Trash and Cigarette butts everywhere. The whole place smelled of cigarette smoke. But for 55 bucks a night, guess you shouldn’t expect much.
Read the details before picking this place.
Lots of stores near so that’s probably the only bonus.

Business Family_with_children

2/10

Poor

13 Feb 2026

Brian

We walked in and didn't feel safe. The place smelled like a meth lab and the people there looked like they have been living there a while. Don't park in the back parking lot as it looked like somebody was operating a chop shop. Homeless people left there abandoned shopping carts in the parking lot. I will say the lady at the front desk was nice though.

2/10

Poor

11 Feb 2026

Brian

No Roll in shower as advertised. I reserved a room with a roll in shower. When I got there they said the hotel didn't have roll in showers. My handicap wife didn't get to get a shower. Dissatisfied with many other things as well

Business

10/10

Exceptional

23 Nov 2025

Carolyn

Yes

2/10

Poor

03 Nov 2025

Robert

Bad experience

2/10

Poor

02 Nov 2025

Mandar

There is limited hours for front desk. White checking out no one was there. No water / tea / coffee in room. I worked multiple times because of someone yelling in lobby. Walla are so thin that you could hear snoring from other room. It is only for truck drivers and nothing around. Very unsafe and dark. Won't go again and won't suggest to anyone

Leisure Self

10/10

Exceptional

22 Oct 2025

Melissa

Check in was smoothe and friendly- very clean

Business Self

8/10

Excellent

12 Oct 2025

Laura

Clean room. Friendly staff. Parking was good. Amenities in the room were great.

Leisure Partner

2/10

Poor

11 Oct 2025

Christopher

The room wasn’t what it displayed on photo. Covers had cigarette burns in them as well as ashes on the floor. Bed was hard and when trying to use stove it smoked bad. I checked out in hours due to unsatisfactory. Would love a refund

Business_and_leisure Partner

6/10

Pleasant

09 Oct 2025

Linda

Adequate room,very little amenities

Adequate room, what amenities...sheets,towels and soap?
Desk hours close too early and when asked about resturants, didn't know about much in the area. No listing of area places to eat. This is a bed and bath only.

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Brittany

Great experience

8/10

Excellent

27 Sep 2025

Amy

Bed wasn’t very comfortable but great price for a quick stay.

Leisure Friends

2/10

Poor

22 Sep 2025

Amanda

The whole place smells like cat pee and when I went to check into the room realized they gave my room away with two double beds and was stuck with one bed and my friend had to go buy air mattress, blankets and a pillow. Will not stay there again.

4/10

Poor

12 Sep 2025

Elizabeth

Never again

The room was very unclean and the overall the envitoment felt very cold. Like being in a dirty hospital.

Self

6/10

Pleasant

06 Sep 2025

Samantha

Staff friendly, room clean

Room was clean and staff were all friendly. A few things they could improve on but nothing that is a deal breaker as to whether to stay again. 1) They don’t have an ice machine but that’s bc they have a full size refrigerator. Well, if you don’t have an ice machine then you need to make sure to put water in the ice trays prior to a guest arrival. Super frustrating when I wanted a cold drink and couldn’t make myself one bc the ice trays had no ice and there was no ice machine. I had to put water in the trays myself and wait for them to freeze. 2.) They were super stingy with the towels. They literally gave me two wash rags and two towels, that’s it — no hand towels. Also, no complimentary anything. I only say that bc I accidentally brought with me two conditioners so I had no shampoo. I figured there would be a complimentary one in the bathroom, as most places have that and they did not. They gave me one small bar of soap. 3.) No trash can for the bathroom — that is also a little aggravating. As I said above, these are just things they could improve on but it’s not a reason for me not to stay again.

Self

8/10

Excellent

29 Aug 2025

Ramesh

It was great and comfortable..If I come back ever in Louisville I would love to stay there

6/10

Pleasant

09 Aug 2025

James

I felt it was a safe neighbohood, close to dining and shopping. Staff was very friendly. Condition is aging. Not much for amenities except a small kitchenet.

10/10

Exceptional

06 Aug 2025

Gordon

Very helpful respect fully

Business_and_leisure Family_with_children

2/10

Poor

04 Aug 2025

Jeff

Room purchased month's in advance not available. Car's with flat tires parked in the spaces. Lobby and elevators smelled off urine. Room was very dirty. Floors were sticky

Business Family

8/10

Excellent

31 Jul 2025

Bennie

The property over all is clean and with some guest doing a more longer stay than others maybe a better system of being top of cleaning elevators besides just one time in the mornings and just some all around better dryers that your clothes are completely not as wet when you put them in.

2/10

Poor

23 Jul 2025

Jason

This property is in terrible condition, there’s mold, cockroaches, and filth and trash in the parking lots. Non running vehicles and worse. The smell of cigarette smoke is unbearable in the hallways and even our rooms that were non smoking. Overall the condition of this hotel is a 1 on the scale of 10. We would have checked out if we had the option with our group.

Business Friends

8/10

Excellent

15 Jul 2025

Bennie

Comfortable and cozy

Leisure Friends

2/10

Poor

14 Jul 2025

Yohamise

The room smelled cigarettes and was dirty

10/10

Exceptional

14 Jul 2025

Corey

Staff was excellent. I hope as time goes along they can invest in upgrading the room quality.

They do have a lot of people with semis or truck/trailer combos. I’d also suggest walking the front and picking up any nails bc those type of machines leave debris that can cause your tire to go flat in the streets there

Friends_and_family Family

8/10

Excellent

03 Jul 2025

Gail

Room was clean, quiet neighborhood, but the hallways smelled.

Self

10/10

Exceptional

02 Jul 2025

James

Staff

10/10

Exceptional

23 Jun 2025

Cedric

Great customer service

Leisure Self

10/10

Exceptional

11 Jun 2025

Brittany

Friendly staff. Clean rooms. Easy check in.

Partner

6/10

Pleasant

01 Jun 2025

Allison

Very convenient, in a good location. Only downfall is beds were hard as a table and did see a few bugs. But for what we paid couldn't ask for much.

Leisure Partner

2/10

Poor

29 May 2025

Tiffany

I didn't like the stains, and cigarette burns on the bed comforter. There is no frame for the bed just up on metal poles, no shampoo, no conditioner, no lotion, no coffee, no cups, no ice, no water, no extra pillows, no extra blankets, no curtains, only had blinds which, I could see into our room when I went to my car at night which I had parked in front of my window and I could see into my room. You can hear everything especially people yelling and scream fighting across the hall. Just me you get what you pay for, but even then, it still was overpriced. Also, no security, no one at the front desk at night or any time after 7pm. Good luck to you patrons!!!!!

Leisure Partner

6/10

Pleasant

29 May 2025

Billy

Close to work

Business Self

10/10

Exceptional

21 May 2025

Sergio

Really nice front desk staff. Not too close to the main street which is a good thing. Safe area. I didn't experience any freeway noise. Rate was good.

Business_and_leisure Self

8/10

Excellent

18 May 2025

Jeff

Everything was nice except the water pressure. I will stay here again..

Business_and_leisure Self

10/10

Exceptional

16 May 2025

Erin

Staff very accommodating and friendly.

4/10

Poor

10 May 2025

Justin

Cockroachs!!

6/10

Pleasant

08 May 2025

Elcassius

Decent place, building smells like cigarettes but pretty clean

Leisure Self

6/10

Pleasant

08 May 2025

Kafui

👍

Leisure Self

8/10

Excellent

08 May 2025

Billy

Very friendly

Business Self

2/10

Poor

03 May 2025

Nicholas

DO NOT STAY HERE

Came to Louisville for the Kentucky derby. The entire hotel smells like cigarette smoke. The elevator made me throw up one day I was there because the stench was so bad. The room was filthy upon arrival with the table being sticky and still had someone’s food on it. Probably the worst hotel experience I’ve ever had. There were also full trash bags just laying in the hallways that would be there for multiple days.

Business

8/10

Excellent

03 May 2025

Peter

It’s a place sleep.

10/10

Exceptional

01 May 2025

Wayne

It was quiet and I really needed that type of peace in my life

6/10

Pleasant

01 May 2025

Venia

Homeless around hotel

Fast night stay it’s ok a little farther from Airport for my purposes. Didn’t like that they had a few homeless around hotel. Not a good place for family

Business

10/10

Exceptional

01 May 2025

Michael

Loved it

Leisure Partner

10/10

Exceptional

30 Apr 2025

Leah A.

Great stay

Absolutely wonderful staff & stay! The front desk lady was super helpful and friendly! I will definitely go back :)

Friends_and_family Family

4/10

Poor

30 Apr 2025

Michael

Just don’t do it

Was hoping for a quick rest on a long trip and this was a fairly inexpensive option just off the highway. Well you get what you pay for. At best this could be described as a dorm room with a private bathroom. Noise traveled easily and other “patrons” were extremely discourteous with their volume at 2 in the morning. The building smelled off putting. The only reason I am giving it 2 stars is for the price and relative convenience. But I would gladly drive further and pay more next time. Unfortunately hindsight is 20/20. I got about 3 hours of “rest” because I didn’t actually fall asleep due to the noise. Better than sleeping in my vehicle, sure, but not by much

Self

2/10

Poor

28 Apr 2025

Sandi

Toilets and TV don't work, dead bugs lying around, keys might or might not work, one towel for your entire stay. NO ONE EVER AROUND.

Leisure Family

8/10

Excellent

19 Apr 2025

Eddie

Noisy but nice

It was very nice. But there was a lot of noise at night.

Self

4/10

Poor

13 Apr 2025

Tracy

Dirty

The room was dirty, make all over the headboard an above the bed on the wall. Yuck!! Hand prints on the chest. Table and chairs dirty. I wiped down everything

Partner

2/10

Poor

10 Apr 2025

Oscar

One of the nights at 3 am people where blasting music and staff did not help quiet the other guests.

Business Family

10/10

Exceptional

07 Apr 2025

Monica

The bed was very comfy. Housekeeping gave me new towels without me having to ask. It smelled good in the hallways.

Business Self

10/10

Exceptional

03 Apr 2025

janie

It was great

Leisure Family_with_children

4/10

Poor

29 Mar 2025

Lori

Not comfortable

Did not feel safe. Lots of people just walking around the parking lot. Room was very bare and not comfortable. The shower was a dribble of water.

Partner

6/10

Pleasant

18 Mar 2025

luz marina

Your can be better

Leisure Self

4/10

Poor

05 Mar 2025

SAMUEL

smell

Leisure Family

2/10

Poor

20 Feb 2025

Verified traveler

It smells like cigarette smoke very bad. There was cigarette butts in the elevator and dead bugs in the room. There was blood stain on the pillow case and hard blue stuff on the covers. My room door looked like it had been kicked down at one point you can see into my room from the hallway with the door closed. I was going to stay for three nights but instead changed it to one night. They said they were going to refund me my money but instead charged me for the three nights. Worst experience I’ve ever had staying at a hotel.

Self

10/10

Exceptional

24 Jan 2025

Pamela

Convenient to dining shops. Transportation interstate.

Business_and_leisure Self

2/10

Poor

23 Jan 2025

Timothy R.

Outdated-worn out hotel.

Very out dated- worn out. Very drab. Depressing. First room assigned I went back to desk to report no water in bath sink. Cabinet doors falling on floor. Floor dirty. Tub dirty. Offered different room. Was cleaner, had water. Stayed the night, but did not sleep well. Every time the lobby hallway door was opened, my room door rattled and made noise. Very disappointed!

Business

10/10

Exceptional

17 Jan 2025

Pamela

Staff very nice check in easy
Rooms good size

Leisure Self

8/10

Excellent

08 Jan 2025

Kim

Would have been better if there was at least a pit and pan and two plates cups utensils etc. also I killed a couple bugs crawling on the wall. But in a snow emergency there was little choices where I ended up.

Self

2/10

Poor

23 Dec 2024

Verified traveler

This place is a joke

You’re lucky if they are there to check you in. The employees go missing and Libby doesn’t work half the time. Most of the people there live there full time. Doesn’t feel like a hotel at all. There’s no carpet anywhere to be seen. It’s basically a low rent apartment complex.

Partner

10/10

Exceptional

16 Dec 2024

Lori

Great prices & staff.

Business_and_leisure Family

10/10

Exceptional

10 Dec 2024

Carolyn

Everything was great

Leisure Partner

2/10

Poor

09 Dec 2024

Rita

I wish I could give this place a rating separate from the receptionist, she was great! But the room while it appeared clean, the smell of smoke was on absolutely everything. I had to wrap my pillow in a t-shirt to be able to lay on it from the smell and we coughed the entire time. We are obviously non smokers. We arrived near midnight and we were too tired and couldn't muster the energy to leave at that moment, but we promptly left near 7am. We called the service line since no one was at the front desk yet, the attendant just accepted the update and promised a refund. I booked what we could afford and forgot to check the reviews. Wish I had. Our brief interaction with the receptionist was nice, she was funny and quick for our late arrival. I appreciated her.

Leisure Family_with_children

2/10

Poor

08 Dec 2024

Brandy

When I arrived at the property my toilet in my room was dirty & I had to clean it with one of the washcloths. Also the fridge was stained in my room & the floor was filthy. Also after hours on 12/07 had an attitude & told me she wasn’t going to bring me towels so I can wash my ass last night & I was going to have to wait till morning to get towels. Turns out nobody in the morning brought me towels & I’m pretty sure the little girl working after hours on 12/07 didn’t bother letting morning shift know cause she was too busy on her phone not doing her job. Also felt like I was in the Hotel projects cause people were really loud & I can hear people’s little demonic kids cussing & banging on my wall.

Leisure Self

4/10

Poor

08 Dec 2024

Melanie

Cheap is what you get

Got to room no heat, had to change rooms and then shower didn’t have any pressure in new room. Toilet kept running. I overcame fix it women.

2/10

Poor

30 Nov 2024

Marisa

We arrived and there was the smell of drugs and cigarette and In our room there was bugs in the bathroom. Derty room conditions. It was so bad we did not sleep in the hotel and instead with some friends on the floor of their house. We need your help to be reimbursed our payment.

Leisure Family

6/10

Pleasant

27 Nov 2024

Chyenne

The water was barely warm and the pressure kept changing by itself

Self

2/10

Poor

14 Nov 2024

Rene

I never actually stayed at the hotel. As soon as I opened the door to my room and saw the conditions, I had to leave immediately. The smell of cigarette smoke was overwhelming, and the presence of cockroaches made it impossible for me to stay. It was extremely disappointing, and I would not recommend this hotel to anyone!

Business_and_leisure Partner

8/10

Excellent

13 Nov 2024

Bruce

Just as advertised

Business_and_leisure Family

6/10

Pleasant

11 Nov 2024

John

Not fancy at all. The woman who was my sole contact was wonderful and got me checked in. However, my room at the very end of the hallway was immediately next to the exit. Very noisy and I wish I had thought to bring ear plugs.

Business

2/10

Poor

29 Oct 2024

Rod

Checkout was at 11am, i was in the shower at 10:30 when i hear the cleaning guy in my room. After getting him out of my room he stood out side the door he didn't speak English but he understood i was pissed. I then go down to the front desk and he's down the there i asked to see a manager he acted like he didn't know what i was talking about so i left .I called the hotel and Dave answered the phone after going back and forth with Dave, Dave then tells me he doesn't understand English and that they use Google translate and could only say \"he didn't understand you\" Dave was terrible!! And he hung up the phone. In all my 45 years this was by far the worst service i have every received. I was telling Dave i told the cleaning guy\"uo momento por favor\" so i know he understood me the hotel smelled like a nursing home and corporate needs to come down. I never leave comments but this was unacceptable.

Business Self

10/10

Exceptional

27 Oct 2024

Dianne

We checked in around 1230 am and it was noisy with a worker cleaning & emptying trash and going out the door by our room. The lady at the desk was super nice & friendly.

Leisure Partner

2/10

Poor

22 Oct 2024

Craig

called to check in after hours and was told that would be ok however after arriving was not able to appearently because they had to call the cops earlier to have a vagrant removed. however the maintenance guy told us he could \"work somthing out\" to get us up into room but would not be able to provide us a key. would not reccomend at any cost

Business Family

2/10

Poor

20 Oct 2024

ferhan

Bed bugs we had to leave

Business

8/10

Excellent

05 Oct 2024

Brittney

The room was nice. Blankets are thin. I couldn’t get warm. But overall I was satisfied and I would come back. There were just a lot of strange ppl walking around, hotel smelled of marijuana. It was ok tho.

Leisure Self

6/10

Pleasant

02 Oct 2024

Kiley

Office staff was very nice and accommodating. We did notice they cleaned a lot but the smoking floor we got landed on made everything we owned stink like cigarettes. Other than that it was a great stay.

Business Friends

10/10

Exceptional

22 Sep 2024

Chris

Great place to stay, clean

10/10

Exceptional

21 Sep 2024

Shakeria

David was really nice checking us in , I only stayed for a night but it was a good stay!

Self

2/10

Poor

15 Sep 2024

Matthew

Within seconds of opening the door there were roaches found in the room. All of the hallways, stairwells, elevator and even our smoke free room smelled of cigarettes and pot. Even past ask that I wanted to see what the weekly rate would of been but they price gouged the hotel room from $60 a night to almost $300 a night.

Business Family

8/10

Excellent

13 Sep 2024

Tresor

Stop people to smoke in the hotel even inside the elevator.