Name: Extended Stay America - Louisville - Alliant Avenu
Address: 1650 Alliant Avenue, Louisville, 40299, US

6/10

Pleasant

13 Jul 2026

Adetria

My stay at Extended Stay America was okay overall, but there were a few things that stood out.

One of the biggest inconveniences was that there isn’t overnight staff at the front desk like you would find at a traditional hotel. If your key card stops working, which can happen if it’s placed near your phone, you have to use the lobby phone to contact customer service, who then has to send someone to the property. Since you need a working key card to enter the building at night, this can be frustrating.

The property also had a slight odor throughout the hallways. It wasn’t a bad or unpleasant smell, but it didn’t have that fresh, clean scent you typically expect from a hotel. The smell was more noticeable if the air conditioning wasn’t running.

My room had a few stains on the flooring, which made it feel less clean than I would have liked. I also wasn’t a fan of the housekeeping policy. They don’t provide daily room service, so if you need fresh towels, you have to take your used towels to the front desk and exchange them yourself.

I appreciated having a kitchenette, but I didn’t feel like the stove and kitchen area were maintained well enough for me to feel comfortable cooking, so I chose not to use them.

Overall, I think this is a reasonable option if you’re traveling on a budget or need an extended stay with your family. However, if you’re looking for the amenities and service of a traditional hotel, this may not be the best fit.

Family_with_children

6/10

Pleasant

13 Jul 2026

Marianne

We were greeted by a great desk clerk. (Female, dark hair)
Other than that, we were disappointed. We were given a room with a full bed. (Really? My husband is 6’ 2”). After my shower, I discovered no hairdryer. Husband had to go to the desk.
It was a stay suite, but we had to ask for two drinking glasses.
One of the worst parts was, despite clearly posted No Smoking signs outside the front door, we had to walk through smoke to reach the entrance most times.
Lastly, though the website said “Breakfast included,” we learned on check-in that it was Grab-n-Go. All they offered was packaged muffins and dry oatmeal packs. The coffee was mediocre and the only creamer or cream was vanilla flavored. We had counted on a more substantial breakfast, as we were headed to compete at the Bluegrass State Games.

Partner

4/10

Poor

07 Jun 2026

Stacy

This hotel smelled of weed everyday. No matter what time of day. The staff that was welcoming was the White mom. The others were very rude and didn't care! No one should be treated like a dog or worse! Please do not come to this hotel! Do not even book it anywhere on any social media site!

Partner

2/10

Poor

16 May 2026

Courtney

Bedbugs were found in the room. I have pictures and videos of them after being accused of bringing them. There are bedbug carcasses in the bed frame. I have never been more disrespected by a hotel chain in my life. Do not stay here! They will not accommodate anything!!

Pet

4/10

Poor

10 May 2026

Courtney

I had a terrific stay and the staff were super friendly and helpful. But when I woke up with mysterious bites all over me, I did my research. I have several videos and pictures of the copious amounts of bed bugs in my sheets. I brought it to management attention and again were super helpful. However, after staying several nights before the discovery, we were only compensated for ONE! So beyond furious! Just do better people. That is all.

Family_with_children

8/10

Excellent

08 May 2026

Bola

It was very comfortable. The lady at check in was very courteous and helpful- very nice

10/10

Exceptional

05 Mar 2026

Jerome

Clean rooms staff was real cool. Breakfast could’ve been a whole lot better. They didn’t have too much of nothing. Plenty of things around restaurants and everything.

Self

10/10

Exceptional

05 Mar 2026

Jerome

Just need a bag of breakfast

Self

8/10

Excellent

11 Jan 2026

Christina

I couldn't get the wifi to work AT ALL my entire stay. Other than that it was great.

Partner

8/10

Excellent

27 Dec 2025

Adrian

Staff helpful, room was dated but very clean.

Business Self

4/10

Poor

01 Nov 2025

David

Room

Business

10/10

Exceptional

26 Sep 2025

Nicolas

Little highway noise, but that happens. No issues with checking in/out. Would use again. Ample space for a longer type stay and ac worked amazingly.

Leisure Partner

6/10

Pleasant

22 Sep 2025

Christine

Cobwebs, drawers screwed shut, phone no working, air conditioner kicks in sounds like a 1950 generator.

2/10

Poor

21 Sep 2025

Shaumbi

I
It was horrible. We were kept up all night long complained to the front desk. They still didn’t do anything about it. Dogs barking kids running it was horrible.

4/10

Poor

19 Sep 2025

Stefanie

Appeared clean and satisfactory, housekeeping and common areas up to par for an average hotel like this, but there were roaches in the room after dark.

Business_and_leisure

2/10

Poor

28 Aug 2025

Jerrett

Never again

Had to wait at least 45 minutes to check in after I picked up the phone and they told me that it attended was on his way down and once I get into the room two hours later, I get a phone call from the front desk and somebody at the front For me and I’m like what the heck is going on. Hotel is not supposed to give any information out, but this one did then when I entered the room it was already a dirty cup sitting on a table. I didn’t say nothing about it cause I was tired. Just wanted to sleep so I took a picture then going to the bathroom. it’s burnt marks all on the sink counter and in the tub.

Self

2/10

Poor

27 Aug 2025

Lauren

Disgusting

2/10

Poor

06 Aug 2025

Jenelle

No do not book here

It’s stinks of smoke and piss on the carpet. I couldn’t sleep at all

10/10

Exceptional

28 May 2025

Kierra

it was amazing as always !

Partner

10/10

Exceptional

12 May 2025

Doris

Good for price.

Booked on-line. Arrived 30 min later @ 10pm. Had to check to see if there was actually a clean room. Not sure why they offer rooms if they don’t have any. Thankfully the room was available and clean. Took 30 minutes to track down their only luggage cart, so we could get our luggage to our room.
Said their breakfast shipment had not arrived. Only coffee in the morning. Wish my room had zero carpet. Part carpet part vinyl flooring. Unfinished kitchen- had only a dish towel. You can rent a package of dinner ware and/or cookware.
Bed comfy. Room quiet and clean. That is really all I needed.
Would stay again.

Partner

10/10

Exceptional

06 May 2025

Amy

The room smelled funny and the remote didn’t work

Business

10/10

Exceptional

03 May 2025

Rotonya

Great Stay! The clerk was very friendly and accommodating! We will never stay here again!

Partner

10/10

Exceptional

28 Apr 2025

Joesph

The staff was friendly, helpful, professional and always had a smile on their faces. If i am ever back in KY, i would stay again.

Business_and_leisure Partner

8/10

Excellent

19 Apr 2025

Stephen

Quick overnight trip.

I was not impressed that there was no hot breakfast.

Self

4/10

Poor

18 Apr 2025

Verified traveler

Staff was friendly and accommodating but the room was dirty. Couch cushions stained, pull out couch mattress stained, office chair was dirty and stained, floor was dirty. The ac unit was very inconsistent. It was freezing one minute then hot the next. Overall, the space was old but fine, the big issue was it was so dirty, it was uncomfortable for us.

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

Verified traveler

Not my first, second or third pick, last resort.

The hotel and our room kinda smelled. The hideaway pocket bathroom door was off the track and couldnt close all the way or lock. The bathroom lighting was horrible. The pull out matress was small, stained and dingy. The main beds were comfy. The grab and go breakfast was nutrigrain bars, oatmeal, hot water, tea packet, hot cocoa packet, and coffee & creamer. We needed something in a pinch, so it worked, but wouldnt choose to stay again unless there was no other options.

Friends_and_family Family

10/10

Exceptional

25 Mar 2025

Eric

I stay here about once a week. I enjoy everything about this place. The rooms are always clean, and smell very nice. The staff here are just fantastic, they make you feel welcome and at home.

Leisure Self

4/10

Poor

22 Mar 2025

Kim

Staff was friendly. Hotel was old, outdated, beds were hard. The kitchen and bath really outdated. Won’t be back.

Partner

6/10

Pleasant

20 Mar 2025

Tim

During my most recent stay when I went into the stairway it smelled like urine.

Business

10/10

Exceptional

16 Mar 2025

Eric

This place is great! I plan on staying here at least once a week! The rooms are neat and clean, and the staff here is absolutely wonderful!

Leisure Self

8/10

Excellent

15 Mar 2025

Matthew

The staff is fantastic. The negatives are that cleaning is only once per week or more and that breakfast offers no juices and only has coffee and muffins.

Leisure Pet

8/10

Excellent

08 Mar 2025

Eric

It is a great place to stay. The staff is friendly and kind. The property is clean. The only thing i hated was my last night a fire alarm went off in the middle of the night! It really interrupted a good night sleep and I have a bad heart.

Leisure Self

10/10

Exceptional

19 Feb 2025

Aaliyah

Loved this property good place to stay highly recommended

Leisure Partner

10/10

Exceptional

23 Dec 2024

Verified traveler

Good

Staff is very nice

Self

6/10

Pleasant

23 Dec 2024

Angela

Room seemed old & dated
Hard to control temperature in room
Water in bathroom wasnt very hot

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

Madison

Always a great stay

2/10

Poor

30 Oct 2024

Verified traveler

Don’t recommend

It was dark and dingy. They only had stale muffins and cereal bars for “breakfast”. It smelt like weed so bad. The mattress cover was dirty. You can tell it hasn’t been washed. We woke up to no water. Possible bed bugs.

Partner

10/10

Exceptional

02 Sep 2024

Heather

Wendy at the Front Desk was so helpful and Amazing! At first we booked through Expedia and that caused problems when we needed to extend our stay. She made it easy and seamless! She delivered our kitchen accessories in minutes. 10 stars!

10/10

Exceptional

27 Aug 2024

Tyler

The staff was friendly and the rooms were nice.

Leisure

4/10

Poor

21 Aug 2024

jacque

seem like a lot of people are living at the hotel. on the weekend there was an outdoor party and loud music . a lot of people hanging on the outside of the hotel. the elevators and walkway was not clean . the rooms were okay but not the best

Business_and_leisure Partner

10/10

Exceptional

16 Aug 2024

Shelby

!

Leisure Family_with_children

6/10

Pleasant

09 Aug 2024

Crista

It was adequate and staff were kind and helpful. The pull out couch mattress looked extremely old - flat and dingy. The continental breakfast was very minimal, just coffee, oatmeal packets, and a few packaged muffins.

Leisure Family

8/10

Excellent

04 Aug 2024

Jennifer

Would stay again

Over all the stay was great. Staff was helpful and friendly. They didn't hesitant to give us more shampoo tubs and an extra blanket and pillow.
The only thing is that the pullout bed was not sleepable or she didn't want to. My daughter had to sleep on the cushions from the couch on the floor.

2/10

Poor

01 Aug 2024

Karisa

Pretty awful. I left to find another motel.

Business Self

4/10

Poor

28 Jul 2024

evelyn

There was a bed bug crawling in the bed, you can’t watch tv because the remote control doesn’t work, the kitchen is very outdated, and there was bugs in the tub

Leisure Family

10/10

Exceptional

21 Jul 2024

Nicole

Great experience

Business_and_leisure Family_with_children

2/10

Poor

19 Jul 2024

Verified traveler

A number of things were not satisfactory.

1. I ordered a queen sofa bed and it was a twin. Additionally, there was no bedding for the sofa bed. I asked the staff for sheets and was literally told \"we got nothing\".

2. Every time I went to the front desk, no one was there and had to wait several minutes for someone to return.

3. The phone in the room didn't work so I couldn't call the front desk. As such, I had to walk to the front desk for each request.

Friends_and_family Family

8/10

Excellent

12 Jul 2024

Chris

Thanks

Business Family

10/10

Exceptional

06 Jul 2024

Justin

I was skeptical about booking due to reviews, but i am glad i gave it a chance. This hotel was clean and very comfortable. No signs of bugs of any kind (trust me i check everything). The staff was wonderful and it was an excellent place to stay. The only thing that could have been better was the fridge being quieter. I will be booking with them next trip to Kentucky Kingdom.

Friends_and_family Family

4/10

Poor

20 May 2024

Andrew

Rooms were musty and dirty

Leisure Family_with_children

10/10

Exceptional

11 Mar 2024

Paul

Service was great. Except for a faulty side entrance, the facilities were as expected.

10/10

Exceptional

25 Jan 2024

Dana

Quiet

6/10

Pleasant

10 Dec 2023

Tracy

The staff was super friendly. The grab and go breakfast was very minimal and which they had offered fruit. The room was clean,bed was comfortable. However if you are planning to use the pull out couch not an option it was discolored, brown and smelled terrible and had spots that looked like dried blood room 136. We rented two rooms 135 same set up different type of tv it was larger. The bathroom was not the cleanest. However overall the room was clean.

Leisure Family_with_children

2/10

Poor

06 Dec 2023

Daniel

The rooms were not AT ALL what the pictures portrayed. The hallways were dirty…there pets everywhere and people were smoking outside every exit. Conversations overheard made us feel unsafe. We didn’t even stay the night.

Leisure Family

10/10

Exceptional

18 Nov 2023

Nathan

Wasn't very clean

10/10

Exceptional

05 Nov 2023

Antwan

All the staff are very nice and they have the right property manager runing this one ms loleta is phenomenal.

Leisure Pet

10/10

Exceptional

24 Oct 2023

Lisa

There were no complaints from us. We did not stay for a long period of time and it fit the needs we had. The room was comfortable, as was the bed. All facilities were in working order that we needed to use. Bug free and clean.

Leisure Friends

6/10

Pleasant

22 Oct 2023

Keith

Good bed. Room odor.

The bed was very comfortable and the staff helpful. But there was an odor in the room that would not go away. The night clerk did help by providing air freshener/deodorizer. The checkout clerk said he would have the carpet cleaned before using again.

Partner

10/10

Exceptional

29 Aug 2023

kaelan

Good

Leisure

6/10

Pleasant

25 Jul 2023

Troy

Late night stop

Just a late night stop on the drive home. Booked online and when we arrived the staff said they were booked full. We said we just booked and paid online. We said we either need a room or refund. After 1/2 hour the late night staff figured out how to log into the computer get us a room. The late night staff was sorry for situation and helpful getting us a room.

Partner

4/10

Poor

15 Jul 2023

Anna

When you sign in you must sign a form you will not smoke anything in the rooms. When we walked up to the 3rd floor where our room was the smell of weed hit you in the face. I told the front desk and they did investigate. Beds were terrible and the room was clean but the reviews show differently. Rooms need a makeover as the trim was coming off the walls, paint was scratched off and the sink was stained and gross looking.

Leisure Family

10/10

Exceptional

10 Jul 2023

Tamara

Great!

Great place to stay. Clean, friendly staff, and reasonable pet fee of $25 a day.

10/10

Exceptional

26 Jun 2023

Amy

Just a standard hotel. Nothing outstanding, nothing terrible

Leisure Self

8/10

Excellent

17 Jun 2023

Enrique

It’s was okay for the price, good for a lay over not recommended for a long stay.

Leisure Family_with_children

10/10

Exceptional

17 Jun 2023

Margaret

The hotel was clean and the staff was friendly. We will definitely be staying again

Friends_and_family Family

6/10

Pleasant

10 Jun 2023

Brett

Rooms were clean except for a lot of hair in the tub. The girl that greeted us as we arrived at 2am was very hospitable.

Friends_and_family Family

4/10

Poor

15 May 2023

Verified traveler

“No smoking” smoke smelling property

The “nonsmoking” property was an old property that smelled of smoke everywhere except the lobby. We could not believe that there was a hotel chain that did not have a hairdryer in the room. When asked for one, we were told that they had none to lend out. A new shipment had been ordered, but was delivered elsewhere.

Partner

4/10

Poor

14 May 2023

Haley

Great staff, dirty floors

The staff were super friendly and great but the cleanliness on the other hand was terrible. The hotel is dated and not well kept, the bathroom had chunks of floor gone by the shower and the bathroom it's self was not well kept and had a very dirty floor. The floor was dirty throughout the whole room but the bathroom was the worst, we covered the floors with towels so our feet would stay clean. Photos dont show its dated and lack of upkeep.

Friends_and_family Family

4/10

Poor

06 May 2023

Deanna

The staff was courteous but there is very poor water pressure and barely warm water temperature to take a shower in the morning. Also there are no hairdryers provided in the rooms, no usb ports for charging phones. I asked the front desk for a hair dryer and they said there were none available. I have never stayed at any hotel where a hair dryer was not provided.

Business_and_leisure Family

10/10

Exceptional

17 Apr 2023

Taylor

The staff was absolutely amazing! The general building cleanliness was a bit disappointing, but the room was absolutely great.

Business_and_leisure Friends

10/10

Exceptional

14 Apr 2023

Andrew

Worse than expected and Low expectations to start

Breakfast was the worst I've ever experienced in this type of place. Very minimalist place. Charging stations on desk, bedside, etc. nonexistent. Hallways were smelly - smoke-like smell.

Partner

4/10

Poor

13 Apr 2023

Diane

It is in an amazing location and beautiful on the outside. However, inside is a different story. The lobby is well kept, but the hall way to the elevators needs some attention. Hasnt been swept in quite some time. The elevator doors are very dirty. Our room hadnt been cleaned well either.

Business Family

10/10

Exceptional

11 Apr 2023

Michael

Would definitely stay again

10/10

Exceptional

08 Apr 2023

Brittany

Jade and Max are wonderful young man great customer service positive attitudes just wonderful human beings

Leisure Family_with_children

8/10

Excellent

05 Apr 2023

Ross

Clean and comfortable

Clean and comfortable. The included breakfast was about par with all of the others in offering just a quick packaged muffin and a coffee, so that was the only disappointment.

Friends_and_family Family

8/10

Excellent

27 Mar 2023

Michael

We stayed over night with 3 of our grandchildren after seeing Monster jam ! We all loved the stay even if it was just over night we will return clean and nice no regrets !!

Leisure Family_with_children

10/10

Exceptional

19 Mar 2023

Robert

Convienient

Business_and_leisure Self

8/10

Excellent

12 Mar 2023

Branson

Louisville Trip

Not a bad hotel to stay in when flying out of Louisville SDF airport. Was comfortable for one night not far from the airport or restaurants. The only problem was when trying to check in they required a Credit Card to put the incidental charge on, not a debit card, which had never happened to me before. We also had to wait several days to get the incidental fee back. Luckily my wife had her credit card or we would've been without a hotel late at night. This is ridiculous in my opinion and is why I would not stay here again even though it is decent and close to the airport. Also, staff was not friendly.

Partner

6/10

Pleasant

19 Feb 2023

Arnie

There was no ice machine anywhere on the property

Leisure Family

2/10

Poor

31 Dec 2022

Tracey

STAY AWAY!!!

Terrible crap hole stay away!!!

10/10

Exceptional

10 Aug 2022

Alexander

Friendly staff

Leisure Family_with_children

2/10

Poor

29 Jul 2022

Michelle

Ants on breakfast counter and other people’s clothes in

Leisure Family

8/10

Excellent

27 Jul 2022

Rachael

Nice hotel, good price

Nice hotel. Worked well for our family of 6, but wish the space between the bed and sofa bed were a bit bigger. Hard for 6 people to get around! Wish tv were placed so people on bed and sofa could watch! Sofa bed was also a bit small for two teenage boys!

Friends_and_family Family

8/10

Excellent

27 Jul 2022

Rachael

Nice hotel, good price!

Very nice hotel. Wish there had been a little more room between the bed and sofa. Also wish the tv could be placed in such a way that visitors could see it from the sofa and bed. Worked well, though, for our family of 6. Although sofa bed a little small for two teenage boys!

Friends_and_family Family

8/10

Excellent

17 Jul 2022

Martin Sultes

I thought the staff was great. They helped with my requests for sheets and pillows. However, the pool needs to be open and there were very few options, some muffins, for the breakfast.

Leisure Family_with_children

8/10

Excellent

01 Jul 2022

Lauren

Nice

Clean. GREAT service. Sofa bed was comfortable and bed was good.

Friends_and_family Family

2/10

Poor

29 May 2022

Lori

There were cockroaches in our room

Leisure Family

8/10

Excellent

28 May 2022

Holly

Nothing fancy. Strange to have to ask for a hair dryer.

Leisure Partner

8/10

Excellent

02 Apr 2022

Kimberly

Only issue was that I has 3 people listed on my booking and only had towels for 2

Friends_and_family Family

4/10

Poor

27 Mar 2022

Karen

Not great condition. Bathroom door was falling off. It wouldn’t even close.

Leisure Family

4/10

Poor

24 Mar 2022

Jared

The staff was nice enough. However, the room was not well groomed. The issues include a dried white substance in the headboard, a pocket door for the bathroom that would not shut all the way because it was broken, the same door was filthy, room smelled like stale pizza, and the shower had hair in the drain from the previous guest(s).

Leisure Family

6/10

Pleasant

06 Mar 2022

Pat

There was a bug in my room

Business Family_with_children

6/10

Pleasant

07 Nov 2021

Sara

Mediocre at best...

The people working there were great. The beds were ok but they were hard. The pull out couch was twin size and I booked a room for six people, this one comfortably only slept 5. The roach in the bathroom was concerning and I do not consider granola bars and wrapped muffins as breakfast.

Friends_and_family Family

4/10

Poor

28 Oct 2021

Raghbendra

Extra bed was dirty. Locked moldy.

Leisure Family

10/10

Exceptional

29 Sep 2021

Shanna

Very nice staff but the coffee and free breakfast was horrible

Leisure Friends

10/10

Exceptional

28 Sep 2021

Ashley

Na

Leisure Family

2/10

Poor

13 Aug 2021

Lori

Can't believe how many issues there were!

The place was filthy, the toilet was clogged, brown stains on sheets and in sink. The air conditioner smelled horrible. The hallway and rooms smelled like pot and noodles. There was nothing comfortable about the entire place...

Friends_and_family Family

4/10

Poor

18 Jul 2021

Stacey

Not worth my money

Very small rooms, double beds were ok. The room needs to be updated. No breakfast just coffee and muffin. The pool was close, office staff close at 11pm. I find that odd.

Friends_and_family Family

10/10

Exceptional

17 Jul 2021

Verified traveler

Good 👍

Business_and_leisure Family

2/10

Poor

11 Jul 2021

Verified traveler

The room was cheap for a reason