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Hyatt Place Louisville - East
Louisville - KY · United States
701 S Hurstbourne PkwyView location
8.4/10Excellent1,001 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.2/10 8.2
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Louisville - East
This hotel offers a total of 121 rooms. Those staying at this accomodation may surf on the internet thanks to the Wi-Fi access ready to use on public areas.
Hyatt-Place-Louisville-East offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. This environmentally-sustainable hotel has achieved the certification. Due to its functional meeting facilities, this accomodation is a perfect place for guests travelling for business purposes.
Hyatt-Place-Louisville-East may charge a fee for some services.
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With a stay at Hyatt Place Louisville East in Louisville (Jeffersontown), you'll be within a 15-minute drive of Louisville Mega Cavern and Louisville Zoo. This hotel is 11.6 mi (18.7 km) from Kentucky Exposition Center and 11.8 mi (18.9 km) from Kentucky International Convention Center.
Stay in one of 121 guestrooms featuring flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Louisville? This hotel has 1170 square feet (109 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from May 12 to September 22.
- Up to 4 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
-
Minimal age
18
-
Optional fees
- Self parking fee: USD 10 per day
- Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Hurstborne Shopping Center
1.1 km / 0.7 mi
Hurstbourne Corners Shopping Center
1.6 km / 1 mi
Hunnington Place Shopping Center
2.6 km / 1.6 mi
Oxmoor Center
3.8 km / 2.4 mi
Topgolf
4.5 km / 2.8 mi
Jeffersontown Commons Shopping Center
4.8 km / 3 mi
IceLand Sports Complex
4.8 km / 3 mi
Skyview Park
4.8 km / 3 mi
E.P. Tom Sawyer State Park
5.1 km / 3.2 mi
Mall St. Matthews
5.7 km / 3.6 mi
Southeast Christian Church
5.9 km / 3.6 mi
Eastgate Shopping Center
6.2 km / 3.9 mi
Hikes Point Plaza Shopping Center
6.3 km / 3.9 mi
Baptist Hospital Louisville
6.8 km / 4.2 mi
Breckenridge Plaza Shopping Center
7.2 km / 4.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 5
- Twin rooms: 83
- Double rooms: 38
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Smoke detector
- Hotel safe
- Lift access
Show 21 more facilities & services
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- BBQ facilities
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant: 1
- Smoking areaExtra charge
- Conference room
- Meeting room: 1
- Business centre
- Indoor freshwater pool: 1
- TV lounge
- Hot tubExtra charge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Cycling / mountain bikingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room KING SIZE BEDRoom • KING SIZE BEDROO.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
Room KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 33 m²DBL.2D
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Louisville - East
DOUBLE TWO DOUBLE BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Louisville - East
100
reviews shown
Shanti
Overall it's good.
Marilyn
Rooms were superb - a suite for regular price. Breakfast was outstanding. I always stay here when I go to Louisville.
Colin
Great location walk to restaurants very nice and a good breakfast.
gregory
Decent options for breakfast.
Amy
Some things are more important than others when it comes to my stay. Being cool is one of them. The air in our room didn’t work well. Called the from desk and she said someone would come right up, no one came. Room was very clean so kudos to housekeeping. Water pressure was terrible. Just not a good night’s sleep because it wasn’t cool. Also, $10 for parking. Come on now, we’re not downtown. This wasn’t premium parking. You shouldn’t nickle and dime customers.
Tanya
An absolute gem. Unbeatable for the price.
gashaye
Pros
Close to restaurants, bars, shopping centers enough parking place
Cons
Building old, paint peeling, bathroom ridiculously small with no fan
if you are average size, all I say is good luck fitting there!
Close to restaurants, bars, shopping centers enough parking place
Cons
Building old, paint peeling, bathroom ridiculously small with no fan
if you are average size, all I say is good luck fitting there!
Jarvis
Everything was clean the staff was very helpful
The location was very convenient
The location was very convenient
KATHRYN
Staff were very welcoming and accommodating. Very pleasant.
Eric
This property is in sad shape. I had to switch rooms three times because they were so dirty. The sofa was completely disgusting and two bedrooms the carpet in all three of the rooms I had needs completely ripped out and replaced. There’s mold in the shower. This isn’t the staff’s fault or the Cleaning people’s fault. This property just needs a complete overhaul and redone would not recommend.
LISA
It was okay. Nothing particularly outstanding
HermaJean
I spent the night there because our air conditioning unit went out. I was pleasantly surprised at how nice this hotel was, because it wasn't very far from where I live. They did an excellent job
Brett
Hyatt place is always a solid choice. Nice spacious rooms
Rhonda
Room was clean and cool when we arrived. There was a couch that was helpful for hanging out. Had a microwave, refrig and coffee pot.
Bathroom was good too. Comfy bed with lots of pillows. Nice out door pool.
Bathroom was good too. Comfy bed with lots of pillows. Nice out door pool.
Kadejah
My new favorite! Amazing staff !
kim
Yes my stay was great
Lauren
Good parking. Clean room staff helpful.
Becky
We tend to stay at Hyatt Place locations and this one was just ok. Room was a little musty smelling. The bathroom was extremely small.
Rene
Your staff was very professional. The amenities were great and the staff kept everything very clean. Its appreciated.
Keith
Nice area if you’re doing business outside of Louisville – convenient that it’s right next to a mall which gives both grocery and restaurant options. The staff were extremely friendly and I’ve stayed here on three occasions for work.
Philip
Great location extremely clean great price
Patrick
Huge blood or other bodily fluid stain on one of the bed mattresses. Sink drain stop not connected. Box of supposed new soap was wet when opened and likely used. Closet door glass was cracked. Large discoloration on the ceiling of peeling paint area from a past roof leak. Peeling paint on the bathroom ceiling. Bathroom is tiny and the door has to be forced past the toilet because it’s too close. Other than that the staff was nice. Property was clean. Breakfast was good. Was only able to stay one of two booked nights due to our schedule. Would like a refund but probably not likely.
Juanita
liked the size of the room.
Ryan
Great breakfast! Property is nicely located in the center of east Louisville.
john
The bathroom was very small. So much so that one could not stand in front of toilet and.close the bathroom door. One had to step into shower stall to accomplish this task. Comfortable bed and space other than that. Of you can live with leaving the bathroom door open while others lay some log it's perfect
Gabriela
Staff was so nice and attentive. They let us check out an hour later. Very clean rooms.
Barbara
1990 decor. Not at all like the pictures. VERY small bathrooms. Corn hole players in parking lot until 11pm. Won't stay there again.
melissa
Good stay. Check in was easy and staff were very friendly. Good value
Rosanne
Breakfast was good both days. Typical fare-eggs, meat, waffles and toppings, fresh fruit. Coffee was good
Jovona
Everything was ok outside of the sewer smell coming from the bathroom all day… It’s also an older hotel so you hear every noise.
Asutosh
Nice property, good breakfast
Andrea
Room was clean. Some noise but not horrible. Some furnishings need to be updated/replaced but overall very nice room and place to stay
Ian
Dated and worn hotel. Noisy in the evening with kids running around the halls. Breakfast buffet is mediocre compared to quality of competitors offering the same service. This hotel should not be rated 9+, it should be rated no higher than some score in the 8 range. Not terrible, but I would not stay here again if visiting Louisville.
Kao
Rooms were clean and staff was friendly.
Richard
It was close to highway and restaurants. Staff friendly and helpful. Fitness center not so great. Room and bed comfortable.
COLLEEN
Very friendly and helpful staff, food was great and the rooms are extra large!
Debbie
I've stayed at Hyatts for many years. This is the first time I was charged $10 on top of the room fee. The location was in Louisville not in a busy area at all. When we checked in they asked if I planned to park at the hotel. Where else would I park?
The hotel itself was very outdated. The light next to the bed was do old it was nearly impossible to turn it to get it to come on. There are no usb plugs next to the bed. There was a tin of light coming in the room from under the door.
The best thing about our stay was the bed and pillows were super comfy.
The hotel itself was very outdated. The light next to the bed was do old it was nearly impossible to turn it to get it to come on. There are no usb plugs next to the bed. There was a tin of light coming in the room from under the door.
The best thing about our stay was the bed and pillows were super comfy.
Greg
The hotels in a great, safe area. The pictures online make it look way nicer than it is. It appears old and rundown. The bedding had multiple stains on it - both the actual bed and sleeper sofa. We opted to go purchase our own sheets and blankets to put on top of the hotel bedding. The sleeper sofa is junk - even for kids. The bathroom is extremely small. The hotel elevator did not sound great on our first ride upstairs. The fire alarm actually went off and we heard responders being directed to the elevator. Front desk staff were friendly but presented an unprofessional appearance. Overall, I would not stay here again. Definitely not worth the rate I paid because there was a volleyball tournament in town.
Maryjane
The checkin was efficient. Room was super roomy and welcoming. Was right near restaurants to walk to and a barnes and noble to get in a nice stretch of the legs.
GLENDA L.
Excelent
Eric
Great staff
Thomas
We enjoyed our stay overall. The bathroom could have been bigger, and some things could use a little updating, but I'd be glad to stay there again if I happen to be in Louisville on another occasion.
Vicki
Did not use
Ashley
Evan had incredible customer service. Would stay there again. Room was nice and roomy for a big family of 5.
Tina
Room was clean, staff was friendly.
jessica
The room was dirty. There was a lot of dust on the back of the couch, on the shelves, etc. The AC blew large black particles all over our bed. The configuration of the bathroom was terrible—you had to almost step into the shower to open the door. The breakfast was gross.
Nicholas
Clean room, comfortable mattress, included breakfast was much better than other hotels. The staff was friendly and courteous, knowledgeable about the area. The hotel was in a safe area and close to local amenities.
Allison
We were there for just a quick overnight to sleep then hit the road again and it was a nice, clean and comfortable room.
Brent
Tv didn’t work. Older designs
Angela
It’s a nice hotel
John
Friendly welcome, vey clean.
Jamshed
For $115 pretty good deal. Complementary great breakfast, free self parking, 24 Center Fitness Center what else you can ask?
Jennifer
Staff was very friendly, breakfast was good, and rooms were clean.
Jasmine
Very clean even got a free upgrade
Magan
Staff super friendly. Rooms was clean and spacious!
John
Clean room
armando
This property should not be a Hyatt
Poor quality all around. Room and bathroom…
Poor quality all around. Room and bathroom…
Rhonda
Great service and friendly staff.
jeanne
Staff, amenties, cleanliness
Andrew
Nice staff but the place was dirty overall.
michelle
Room was clean and exactly what we needed. We arrived late and left early but the staff was great. Nice stay!the staff was
Brick
Keep it up
Batbayar
The room was clean, and the staff provided excellent service.
Stephanie
the staff is always so accommodating
Roy
Tried to charge for parking when they are literally at a strip mall with hundreds of public parking spots
Robert
The staff was kind. The beds were not comfortable at all and the pillows were equally uncomfortable. Other than that it was good
Helen
It was everything I had a great stay and breakfast was on point!! Loved it definitely be back!
Gloria
Yes only problems fire alarm went off one night had to go outside and next two days didn’t have any hot water But staff was very nice
Donyelle
Food wasn’t great.
Ma'Kayla
Nice and quiet stay with very friendly front desk staff.
Esmari
The sleeper couch is to old and needs to be replaced. Its horrible that you wxpect people to sleep on it. The rest of the stay was good.
Melissa
Very clean, good breakfast with plenty of options, front desk staff was top tier & very helpful. The ice machine on our floor didn’t work, our mini fridge didn’t work & our bath tub stopper didn’t work either. Although those were inconveniences, they were very minor & we would still stay there again!
Breeanna
Staff was amazing however I had a one year old and wasn’t able to give him a bath and our bed sheets and covers were all stained very bad other then that it was great
Estella
Room was clean, bathroom was very small, no hangers in the closet.
Steve
Yes
Tayjah
Great customer service
Heather
No Complaints, the room was clean. Casey at the front desk was wonderful. She was friendly and helpful.
Angela
Very clean room and nice staff. Would stay again.
Rhonda
The room was very nice. Bed very comfortable and I liked the layout of the room. Complimentary breakfast was nice too.
Caralus
Excellent
Jonathan
My family enjoyed the property due to the location and price range.
Lawrence
Breakfast and accomodating staff
Daniel
Excellent 😍😍😍
Daniel
Everything was perfect 😍
We enjoyed our stay with my wife, family and friend 😍
We enjoyed our stay with my wife, family and friend 😍
Philip
I was looking for a place on the southeast side of Louisville for a conference, and I couldn’t believe how inexpensive the room was. I had a great check-in experience. The front desk let me pick the floor I wanted, and I got to my room and found it clean and spacious. They have a little kitchen area with sink, microwave, and refrigerator. There was a nice size couch and desk. The bed was comfortable and the drapes closed enough so it was dark at night. It was relatively quiet. The breakfast was well done. I just had a great two day stay.
Kristin
Staff was great. They did try to charge $10 per day for parking. If you complain they waive the fee. Why try to take advantage of people? The bathroom is so small the door literally hits the toilet. Other than that it was a great room.
Jennifer
Fantastic stay. Clean, well taken care of and super friendly staff during phone calls and in person! I think Evan was front desk, he's a super friendly, hard working employee! Will definitely stay again when in Louisville!!
Batbayar
Everything is good
Brenda
Daily Parking fee ridiculous/unnecessary/semi-hidden!
King room unfortunately/surprisingly had “open” bathroom with sink/counter by bed and only tiny enclosure for shower and toilet!
Mid rating overall.
Not sure if would stay again.
King room unfortunately/surprisingly had “open” bathroom with sink/counter by bed and only tiny enclosure for shower and toilet!
Mid rating overall.
Not sure if would stay again.
Mark
Walkable to bookstore and restaurant. Easy park. Older but clean and nice.
George
Spacious and quiet rooms.
stephanie
Front desk folks were very welcoming and nice. Breakfast was good. Thank you appreciate the church service on Sunday
LeeAnne
This property and our room were clean and neat and the breakfast options were good each morning. The standout feature was the staff. Everyone was very friendly, cheerful, and helpful, and seemed to actually enjoy their jobs, which was refreshing. The only critique here is the bathroom setup in the room was cramped and a little awkward. Would still stay here again for the other features.
Carolyn
Staff cleanness of place. Small evening sandwiches or appetizers for a decent price would be great😊
James
Super kind staff! Amazing breakfast, they did say they’re going to be doing a remodel soon but this was a great experience! Will be returning!
Jeanine
Great staff!
Joyce
Staff were very nice
Jennifer
Clean room and convenience in location.
Kristina
Clean and spacious room. Pet friendly. Good breakfast.
Jill
Great size room and very clean. Just disappointed with the free breakfast. No pancakes, no waffles, no bacon, and no biscuits.
Location & surroundings
Hyatt Place Louisville - East
701 S Hurstbourne Pkwy, Louisville, United States
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Hyatt Place Louisville - East
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