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Extended Stay America Louisville Dutchman

Louisville - KY · United States

6101 Dutchman S LaneView location

6.0/10Good701 Reviews
Cleanliness6.2/106.2
Service6.6/106.6
Comfort6.2/106.2
Condition6.0/106.0
Location7.2/107.2
Neighborhood7.6/107.6
Quality3.0/103.0
Value5.6/105.6
Amenities5.8/105.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America Louisville Dutchman

Enjoy a comfortable stay at the Extended Stay America Suites Louisville Dutchman, located in Louisville's St. Matthews neighborhood. Start your day with a complimentary on-the-go breakfast, available from 6:00 AM to 9:30 AM.

Each of the 120 guestrooms features a kitchen equipped with a refrigerator, stovetop, and microwave, along with a 32-inch flat-screen TV and complimentary Wi-Fi. Additional conveniences include laundry facilities, an elevator, and coffee/tea in a common area. Free self-parking is also available.

This hotel is a short drive from local attractions including the Louisville Mega Cavern and Louisville Zoo, and within a 10-minute drive of Norton Women's & Children's Hospital and Baptist Hospital Louisville.

Read more about this hotelShow less

Located in Louisville (St. Matthews), Extended Stay America Suites Louisville Dutchman is within a 10-minute drive of Louisville Mega Cavern and Louisville Zoo. This hotel is 7.5 mi (12 km) from Kentucky Exposition Center and 8.1 mi (13 km) from Kentucky International Convention Center.

Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include laundry facilities, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    The front desk is open daily from 5:30 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Norton Women's & Children's Hospital 1.3 km / 0.8 mi
Baptist Hospital Louisville 2 km / 1.2 mi
Seneca Park 3.4 km / 2.1 mi
Mall St. Matthews 3.6 km / 2.3 mi
Farmington Historic Home 4 km / 2.5 mi
Breckenridge Plaza Shopping Center 5 km / 3.1 mi
Oxmoor Center 5.2 km / 3.3 mi
Historic Frankfort Avenue 5.5 km / 3.4 mi
Topgolf 5.5 km / 3.4 mi
Cherokee Park 6 km / 3.7 mi
Bardstown Square Shopping Center 6.3 km / 3.9 mi
Jeffersontown Commons Shopping Center 7.2 km / 4.5 mi
Peterson-Dumesnil House 7.5 km / 4.7 mi
Hunnington Place Shopping Center 7.6 km / 4.7 mi
Malibu Jack's 7.8 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Smoke detector
  • Lift access
Show 4 more facilities & services
  • Dining area
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Extended Stay America Louisville Dutchman

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Extended Stay America Louisville Dutchman

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    Extended Stay America Louisville Dutchman

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Extended Stay America Louisville Dutchman

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Extended Stay America Louisville Dutchman

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Extended Stay America Louisville Dutchman

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Extended Stay America Louisville Dutchman

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America Louisville Dutchman

6.0
Good
701 Reviews
Cleanliness
6.2 /10
Service
6.6 /10
Comfort
6.2 /10
Condition
6.0 /10
Location
7.2 /10
Neighborhood
7.6 /10
Quality
3.0 /10
Value
5.6 /10
Amenities
5.8 /10
100 reviews shown
6/10
Pleasant
22 Jul 2026
Jeanine
No hairdryer in the room and couldn’t borrow one from the desk. Carpet was so dirty it rubbed off on our feet. But the bed, refrigerator and towels were great and the room was clean, except for the carpet. I’d stay again but take my own blow dryer.
10/10
Exceptional
20 Jul 2026
ellis
All the above was great thank you
10/10
Exceptional
12 Jul 2026
Dylan
5 star all the above highly recommend
Self
10/10
Exceptional
10 Jul 2026
Kurt
Nice place to stay very quiet
8/10
Excellent
02 Jul 2026
Paula
The bed & the air conditioner were the best things about the room. It took multiple requests & 4 days of my 7 day stay to get the bathroom light working, forcing me to go bathe at a friend's house. I always travel with a pack of disinfectant wipes, which is good because they were black after I wiped the TV remote, light switches, & doorknobs. And I had to clean mold out of the microwave before I used it. The fridge was clean & worked well. Parking was adequate.
Self
2/10
Poor
23 Jun 2026
James
Stayed first night downstairs and it was ok then second night was horrible. I’ll just show pictures. Yes refund will be sought.
Partner
2/10
Poor
22 Jun 2026
James
Shouldn’t charge people for this stay.
8/10
Excellent
06 Jun 2026
Ann
Breakfast was a muffin wrapped in plastic and coffee. The room was clean but dated. Towels were fresh, mattress was good, TV was no problem. Was not in the room often.
Partner
6/10
Pleasant
11 May 2026
Brett
This is an inexpensive stay, clean with comfortable beds. It's kind of run down and some of the individuals that were staying there were a bit sketchy. There were people sleeping in vehicles in the parking lot when I left at 5A.
Partner
4/10
Poor
06 May 2026
Daniel
Room was dirty (stain on carpet, dresser drawer falling off tracks, tv non-operational).
Friends
4/10
Poor
16 Apr 2026
Aja
We booked two rooms for this stay, and unfortunately both rooms were not in a condition consistent with Extended Stay America’s advertised standards or basic expectations of cleanliness.

Upon arrival, both rooms showed concerning issues including:
    •    Visible stains on walls and ceilings
    •    Suspected mold or buildup on at least one air conditioning unit
    •    General lack of proper cleaning consistent with a guest-ready room

The condition of both rooms raised legitimate health and safety concerns for everyone in our group.

We paid over $200 for each room. Left this facility feeling scammed.
Friends_and_family Friends
8/10
Excellent
13 Apr 2026
Thomas
Great Stay – Clean, Comfortable & Convenient
I had a really solid experience during my stay. The room was very clean and well-maintained, which made it easy to relax right away. The bed was comfortable, and everything felt fresh and organized.
The staff was friendly and professional from check-in to check-out. They were quick to answer questions and made the whole process smooth, which I appreciated.
Breakfast was simple but good—plenty of options to get your day started, whether you want something quick or a full plate. The dining area was clean and restocked regularly.
This is also a great spot if you’re traveling for business. The Wi-Fi was reliable, and the room setup made it easy to get some work done without distractions.
Overall, I’d definitely stay here again. It’s a solid choice for both short visits and longer stays.
2/10
Poor
12 Mar 2026
Holly
Awful. Do not recommend. Would not stay here again. Low quality, didn’t feel safe, dirty rooms, boogers on walls, smokers den - smelled awful had to open windows while watching outside that no one suspicious was around windows. Found sewing needle in bed after it got stuck in my daughters clothing. The surrounding area was booked up and now I know why this place was available. Pictures did not match our rooms. Plumbing didn’t work well, stains all over rooms etc. gross.
6/10
Pleasant
18 Feb 2026
Shelby
No toothbrushes, bag over fire alarm, run down, staff was lazy. But it was quiet and the beds were clean..
Friends_and_family Family
10/10
Exceptional
05 Feb 2026
Buffy
Very quiet room and the hotel seemed quiet too (no drama). The guy that checked me in was awesome and very helpful. Great location. My 1 tiny complaint is the office had a bad smell. Great place!
Business
10/10
Exceptional
16 Jan 2026
Daniel
My only real complaint is the water pressure in the shower wasn’t great. Tons of dining options. Staff are overall friendly. Had a slight issue with one of the staff re: my check in, but we worked through it.
10/10
Exceptional
03 Dec 2025
LeAnn
The staff was friendly and room was clean.
Friends_and_family Family
4/10
Poor
24 Oct 2025
Jeffrey

Not Worth the Money

Positives: near downtown Louisville; lots of restaurants near by

Negatives:
1. Poor TV Signal: either it was very jerky all night, or I had trouble getting any tv signal.
2. When I went to call the front desk about the TV signal, the hotel phone was not even powered on.
3. No reading light on one side of the bed
4. Very poor Grab & Go breakfast
Friends_and_family Friends
10/10
Exceptional
23 Oct 2025
Matt
Probably the most peaceful \"stay weekly\" place I've ever stayed at! For the price you really can't beat it.
Business_and_leisure Self
10/10
Exceptional
22 Oct 2025
Timothy
It was a great place to sleep it was clean and safe and everything was well kept. The people at the front desk are awesome
Leisure Self
2/10
Poor
22 Oct 2025
Kelsie
The room was filthy!!!... Globs of dust or something under the dinning table, food smeared on chairs (had to put a towel over the chairs to even sit in them), sticky substance in fridge, chucks of left over soap in shower and by sink, dirty tub, something smeared on the bottom of the bathroom door, and food or something spilt on bedding (stained & crusty... assuming probably wasn't washed). Fire alarm was triggered and was told by a long term guest/resident that it was a reoccurring thing at least once a week. When I went to check out breakfast the first day, it consisted of 2 muffins, 1 nutrigrain bar, a couple packs of oatmeal, and coffee. I ended up checking out and leaving 5 days early.
Business_and_leisure Friends
6/10
Pleasant
15 Oct 2025
Terry
I've stayed at this place many times
Business
2/10
Poor
08 Oct 2025
BRENT
This looked like homeless housing
2/10
Poor
27 Sep 2025
Mariah
Lady at the desk RUDE
6/10
Pleasant
26 Sep 2025
Anthony
I was woke up at 630 in the morning to a person high on meth outside my door. She was freaking out and i had to chase her off myself. It says their is breakfast. But its nothing more than a couple muffins and coffee. And its on a little rack no more than 3 ft tall and 3 ft wide. The shower head was broken. Our key cards constantly stopped working. The food nearby was nice. But i did a short walk to the nearest gas station and there were 2 junkies shooting up heroin with a pile of at least 100 syringes just laying there. Do not recommend.
Partner
10/10
Exceptional
24 Sep 2025
Tammy
It was clean and comfortable.
Business Self
8/10
Excellent
24 Sep 2025
Justin
Its a clean quit place for work when im out on the road staff is amazing
Business
8/10
Excellent
02 Sep 2025
Justin
Its what i pay for quite a the Service is good
Business
2/10
Poor
02 Sep 2025
Dillon

Rude customer service

Terrible customer service. Our dog was well within the limits on the website and they would NOT let us check in. They would not even look at our dog. I paid for the reservation in full in advance and they refused to refund my money.
10/10
Exceptional
01 Sep 2025
Steven
.
Self
10/10
Exceptional
29 Aug 2025
Verified traveler
Great place quiet and the staff is amazing
Business
4/10
Poor
27 Aug 2025
Amy
Loud ass people
Business Self
6/10
Pleasant
16 Aug 2025
Donna
Ok. I didn't like the mold on the curtain in the bathroom. The floors were a bit dirty and there were some ants crawling around.
10/10
Exceptional
11 Aug 2025
Samuel
It was nice and quiet.
8/10
Excellent
06 Aug 2025
Gregory
Attendant needs to be on the spot if their lobby requires a key card.
2/10
Poor
03 Aug 2025
Danielle
Burn on the floors and counters, non helpful front desk, dirty sheets, no working tv, loud
Business_and_leisure Family
6/10
Pleasant
25 Jul 2025
David
No frills hotel. I wouldn't stay here if I were traveling with my wife. I just need a bed. It's OK.
Business Self
2/10
Poor
13 Jul 2025
Verified traveler

Avoid at all costs! Ignore positive reviews

This motel was an absolute nightmare—upon entering the room, we were hit with a revolting, damp, musty stench that never went away. The air was thick with mildew, making it hard to breathe and impossible to relax. Everything felt dirty and neglected, as if the place hadn't been properly cleaned or ventilated in years. No amount of air freshener or open windows could mask the horrible smell.


WARNING: Do not stay here under any circumstances. The unbearable, moldy stench alone is enough to ruin your trip. Look elsewhere!


Friends_and_family Family
10/10
Exceptional
13 Jul 2025
Richard
Staff was great. Rooms awesome
Business Self
8/10
Excellent
07 Jul 2025
Joseph
Overall clean and quiet
Leisure Partner
2/10
Poor
29 Jun 2025
Eric

Stay Away!!

Dead bugs on floor of room, live bugs in the bathroom towels. Non-smoking room reeked of smoke. Girl at front desk very unfriendly. Will not stay there again.
Self
2/10
Poor
22 Jun 2025
Rachel
Absolute worst hotel I have ever stayed in. I expected cheap but not disgusting. Brought my own blanket to lay in top of the bed. Still felt itchy. The dresser drawers were broken. The remote batteries were gone. Every surface was dirty and sticky. Only stayed to sleep a few hours mid road trip. Otherwise would’ve taken the loss and left.
Business_and_leisure Family_with_children
10/10
Exceptional
10 Jun 2025
jessica
Very easy to book!! The staff was helping out with the discounts codus where to go so it would be cheaper. Place was very nice could have been a little cleaner but it was good . I would stay again
Leisure Friends
6/10
Pleasant
08 Jun 2025
Alejandro Perez
Slightly rude didn’t know my dog was a service dog
Leisure Pet
10/10
Exceptional
01 Jun 2025
Pamela
The night desk person was wonderful.
Leisure
8/10
Excellent
28 May 2025
Victoria
The front desk attendant was friendly and gave us honest recommendations for food. Our room was fine other than hair still on the shower wall from previous guest and the shower drained slowly.
Partner
10/10
Exceptional
27 May 2025
Maximilian
Location is great , room have everything you need , clean,nice mattres
Business_and_leisure Family
2/10
Poor
25 May 2025
Eric
worst stay anywhere in history
Business Self
2/10
Poor
18 May 2025
Crystal
Could not check us in with service animal even though they state they accept pets. Stood in the lobby for extended time before I was even helped.
Leisure Pet
10/10
Exceptional
13 May 2025
Travis

I’m I’m gonna gonna get get my my mom to get a hai

Great check in and check out. Room was bea
Friends_and_family Family
4/10
Poor
10 May 2025
Yvonne
The office/lobby was closed when we arrived, around midnight. Eventually we found a phone on the outside wall, which connected us to someone who called an on-call attendant. The bed was sagging. The lawn was not mowed. Everything inside our room looked tired and dated. Cleanness was questionable.
10/10
Exceptional
07 May 2025
Robert
Quiet
2/10
Poor
27 Apr 2025
Anthony
Front desk is terrible it depends on which person you get to determine you can stay there or not , I stay there often and always use the same card with no problem,but one particular woman will turn you away saying you have to have a major credit card for the deposit,so I had a friend try to get a room and they weren't asked for the deposit at all and got the room
Self
2/10
Poor
22 Apr 2025
Verified traveler

I WOULD NEVER AGAIN

My CardKey was not working for the room, I went to the front desk to get a new one and apparently my “identification was deleted from the system”. I showed verification through purchase of room/type; due to my belongings being in the room along with my identification (ID). After being told that i was not able to go to my room and had the police called. The manager arrived and asked me to leave. She informed me that my ID was not in the system to begin with, which I do remember the employee taken a picture of my ID for it to be in the system. The manager then explained she was a new hire and that it was a mistake she would handle it. Due to the lack of proper training for their employees, I was not only not able to complete my stay but also not receive a refund. I would not recommend coming here due to the lack of proper care for the residency and disrespectful and irresponsible employees and management.
Partner
6/10
Pleasant
17 Apr 2025
Verified traveler

It worked!

Check-in clerk was very kind and greeted us with a smile.
Our room was clean. The carpeted floor was dirty. I don't think it had been vacuumed in a long time. The rest of the room was clean. It was very dated and needs a update. The bed closest to door and a broken leg on the frame. The lock on the door was a pain. I think it needed new batteries. The walls are very think. Our room also smelled like cigarette smoke. The neighbors were smoking. The location was great. A lot of choices nearby for restaurants.
Business
10/10
Exceptional
31 Mar 2025
Christine
Good
6/10
Pleasant
29 Mar 2025
Andrew

so so

Dated facility. The breakfast they advertise is much under rated. No coffee there this morning and only 2 muffins. No one at the front desk. Left room cards on the counter and left
Business
2/10
Poor
23 Feb 2025
Jay
A highly undesirable room. Upon entering the room, we were immediately struck with an intense odor of nicotine and marijauana. The furnishings of the room were heavily damaged, holes on top of the furniture, drawers falling apart, lamps not functioning, the fire alarm from the ceiling was missing. The kitchen was so damaged that you could not even use it. The stove top was completely rusted. Cigarette burns all around the room. I immediately wanted to call front desk and when I picked up the room phone it was inoperable.
Leisure Partner
4/10
Poor
18 Feb 2025
Kelley

Cheap, clean-ish....but staff won't help you

Some pictures posted by the property can be a bit deceiving. The hotel definitely needs ongoing upkeep and staff dont seem to care much about the customers. We asked to switch rooms on 3 different occasions, every time being told theyd have a room for us on a specific day. However it never happened. The one front desk agent even told us to make sure all of our items in our current room were packed and ready to move to the new room the following morning, only for her to then tell us we werent getting another room as promised after we had packed everything up. Our room was on the bottom floor and had an awful draft under the door, so much so i had to put a winter jacket at the base of the door to help keep the draft out. The towel holder/shelf partially fell off the wall so we had to have maintenence come and fix it (which they promptly did). The shower drain is clogged so you get to stand in a good amount of dirty bath water as youre showering. The shower curtain is on the shorter side so water comes out of the bathtub and gets all over the bathroom floor, which has caused the floor to warp. The table in the room was SO wobbly you couldnt move much in fear it would break. The walls are so thin we could CLEARLY hear people's arguments in other rooms throughout our stay, amongst other things. The location of the hotel was good and general cleanliness wasnt awful (outside of cobwebs, and some questionable stains on the carpet). We wont be staying here again.
Business Partner
10/10
Exceptional
11 Feb 2025
Lakshmi sivareddy
Good hotel
10/10
Exceptional
08 Feb 2025
chad

Great stay

Great staff, nice rooms.
Business
8/10
Excellent
26 Dec 2024
Casey

4 out of 5

I was in Louisville, KY for ‘Louder Than Life’. It wasn’t a bad stay but I wish it was a bit better.
Self
10/10
Exceptional
16 Dec 2024
Jennifer
It was a good experience since I was there previously visiting my family.
Friends_and_family Friends
4/10
Poor
12 Dec 2024
Keita
Roaches in the room and it didn’t look like the advertised pictures
2/10
Poor
05 Dec 2024
Jason
Had i even stayed there i could have given an accurate rating.. but EXPEDIA didnt even send my reservation to the hotel. When i attempted to check in, the hotel hadnt received my reservation, then speaking to customer service didnt help at all. I ended up paying out of pocket and staying at a completely different hotel. Having to wait 7 to 10 business days for a refund. Seriously.. 7 to 10 days for money that expedia took immediately.. i do not recommend using Expedia for anything aside from lots of stress
10/10
Exceptional
22 Nov 2024
Brandon

Home away from home in a room!

Housekeeping was excellent! Missy was the best!
Partner
10/10
Exceptional
10 Nov 2024
Jennifer

Great stay

It was great because we were at a previous hotel that wasn't and needed a better place.
It was also a great location close to a lot of stores and restaurants. We were so happy that the hotel offered dishes for the room since we stayed for a week.
The only thing I didn't like about the stay was getting woke up by the loud cleaning cart going by the rooms at 7 am in the morning. I had the bed next to the window so I could hear it.
Friends_and_family Friends
10/10
Exceptional
22 Oct 2024
Demarco
It was a nice get away place.
Business_and_leisure Family
10/10
Exceptional
14 Oct 2024
Marcoleah
This place is wonderful!!! It's extremely quiet and all staff members I've come in contact with have been outstanding!! I Will be coming back. I've been so relaxed and have enjoyed doing absolutely nothing!
Leisure Partner
2/10
Poor
14 Oct 2024
Clayton
Horrible
2/10
Poor
13 Oct 2024
Clayton
Checked in at 1245 am and requested 30 min after 11 am check due to trip to get breakfast(nutrition bar only thing available in office) and was straight told no! Rude, dirty and horrible atttitude don’t recommend stay.
10/10
Exceptional
06 Oct 2024
Rebecca
The people are really welcoming ;and the room is great !Really nice ,I felt right at home .And they have everything you need ,plates ,coffee maker ,just go down to the office and tell them anything you need.The staff is warm and friendly.I will stay here again for sure !Nice room ,and clean and comfy
Leisure Self
8/10
Excellent
02 Oct 2024
Craig
The staff was very friendly and helpful. Acess to clean towels and wash rags was not good. The process for getting them didn't work for my needs. The refrigerator and the burners on the stove had rust on them and on of the light fixtures was broken and falling apart. Though these issues wouldn't keep me from staying here again because it was very affordable for the week I there.
Leisure Friends
4/10
Poor
01 Oct 2024
Tina
A typical older motel. The pictures online show a hardwood type floor but our room had very old carpet in it. It felt kind of cold and damp and sticky. The two beds were pushed up against the opposite walls so that you couldn't get around them. There was very little space in between them in the middle. Maybe enough for two people to stand facing each other, but the back of their legs would be touching the beds. The bedding appeared fairly crisp and clean. We weren't bothered by any maids, but our room wasn't cleaned either after being gone from noon to midnight. Also they do not have breakfast other than a grab and go as they described. So you can go up and get a muffin and some orange juice but that's about it. They say they're pet friendly but when I walked in to check in, the girl behind the desk was quick to inform me that all their pet rooms were taken. It didn't appear that the motel was full by any means. It does have an unsupplied kitchenette and one tiny towel for the kitchen. Bathroom was extremely small , but we did have plenty of towels and washcloths. Other occupants were friendly and they appeared to live there. If anybody walks by your room talking or is in the parking lot talking,you will hear them. The girl that works behind the desk is very sweet and very helpful in pointing us to a good breakfast restaurant. As well there is a Starbucks within a few short steps of the motel. $222/night cuz of festival. Ridiculous! Nice ppl but not staying again.
Leisure Family_with_children
2/10
Poor
01 Oct 2024
Jaime
I called to make sure my room would still available since I could not check in at 3pm. Guy said to come by MIDNIGHT. By 6pm. My hotel was cancelled and I even contacted virtual chat to make sure I’d still have a room. Leak in the ceiling bathroom so all stuff got wet and damaged for 3 days. Sheets didn’t get changed. Had the same dirty towels for 5 days; after I asked for them to be cleaned abe changed. And breakfast is a grab and go situation. Not worth it. But location was okay.
Leisure Family
8/10
Excellent
29 Sep 2024
Rebecca
This place nailed it for location, location, location. It is easy access to anything you need or anywhere you want to go around Louisville. Make sure you bring everything you need to have functional kitchen or you can rent it from there.
Leisure Partner
8/10
Excellent
29 Sep 2024
Jamie
Nice roomy well decorated clean room
Friends_and_family Friends
10/10
Exceptional
26 Sep 2024
Rebecca
Price was good for the best last minute option available in area and the room was clean and great for if we needed it longer than I've night
Leisure Partner
8/10
Excellent
25 Sep 2024
Tina
it was quite and comfortable. the wall next to the bathroom were very dirty but everything else was clean. The women at the front desk ( dyed red hair) was a bit cold BUT her mom that works with her was the sweetest and very informative.
Leisure Partner
8/10
Excellent
24 Sep 2024
Ashleigh
I was hesitant to book this place due to some of the poor reviews, but the price was too attractive not to so we took the gamble! We stayed here during our time in Kentucky while we went to the Bourbon and Beyond music festival and honeslty overall, it was great.
Pros: The lady at the front desk (red hair) was super freindly and informative.
The price was amazing, we stayed 5 nights.
The rooms were ICE cold, which was fantastic because we went during a heat wave.
The area felt safe, and overall, quiet.
The room qas a good size for just the two of us and came with a full size fridge and stove top.

Cons: The room upon arrival was not the cleanest... you could tell it was lightly cleaned but not a job well done. There was some dust around the tv area, a dirty Q-Tip under the bed, and there were strands of hair from a previous guest left in the shower.
This was all a quick fix, i always bring my own cleaning supplies when i travel to hotels for my own personal peace of mind, so i just cleaned it all myself anyways and was not a big deal. Just worth a mention.
The room itself after i cleaned it was great and overall i am happy we stayed here. I would stay here again forsure!

Ps: Alot of reviews mentioned bugs and i did not see any bugs whatsoever. The only issue really was the cleanliness. But like i said , a quick clean yourself and its honestly fine. Well worth the price and the stay! Not a huge deal at all.
Leisure Partner
4/10
Poor
22 Sep 2024
Verified traveler
Broken stove top and recliner.
Friends_and_family Family
2/10
Poor
22 Sep 2024
Jeanette
Had I known that Extended Stay America had exterior corridors and doors to access the rooms I would not have booked my two day reservation through Expedia. It’s an unsafe choice for someone traveling alone. Next time I will look more closely at the photos of the property. I contacted Expedia to see if I could cancel the second day. Expedia contacted the Extended Stay manager and he/she denied my request to check out a day early, with Expedia’s approval!!!

The room’s large window was located on the wall facing the exterior corridor. That made it such that you wouldn’t want to open the draperies day or night especially on the ground floor where my room was. There were no sheer curtains to let light in and maintain some privacy during the day. This made for an extremely dark room even on a sunny day. In addition the lighting was insufficient with one lamp’s light bulb burned out. Front desk said it couldn’t be replaced until the next day, at which time I would be out of the room - no safe to put a few valuables, so I declined. Will never book at an Extended Stay American again despite the rate.
Leisure Self
10/10
Exceptional
16 Sep 2024
David
No soft drink machine otherwise very good.
Leisure Self
6/10
Pleasant
16 Sep 2024
Richard
It was close to Bowman Field where I was working. I left 4 days early, and didnt get reimbursed?
Business Self
8/10
Excellent
26 Aug 2024
Stephen
Rented a handicap accessible room for my son after surgery. Room was ok but rather small for two people. We did not use any services so no interaction with staff other than check-in and check-out.
8/10
Excellent
20 Aug 2024
Michael

Good overnight stay

Very good place to stay for an overnight stay. I basically went in slept, and left early the next morning. The room vas very clean which matters most. Had a free breakfast and left. If you’re looking for a good place to sleep this place works, if you’re staying for multiple days it’s a little lacking in comfort items.
Business
10/10
Exceptional
10 Aug 2024
Adrian
Great stay, clean room no issues, expect sometimes my key card would not work, but i got the help i needed to remedy the situation
Self
10/10
Exceptional
02 Aug 2024
Lonnie
One of the best hotel stays my son and I had on an across the Country Father/Son Roadtrip. Full nice kitchenette, super spacious and comfy room, great staff, excellent location. I would highly recommend for any type stay for near Louisville.
Business_and_leisure Family_with_children
10/10
Exceptional
31 Jul 2024
Adrian

Great stay

Ease of checking in, comfort and cleanliness of the room
Business Family
2/10
Poor
18 Jul 2024
Maria
No toilet paper, hair in the bathroom, dirty mircowave
Leisure Self
10/10
Exceptional
15 Jul 2024
Kristy
Nice
Leisure Family_with_children
2/10
Poor
12 Jul 2024
Miranda

Never again!

Our original hotel was over booked so the hotel tried to accommodate us with another extend stay hotel only 7 mins away from our Original location when we arrived we had to pick up the phone to speak with a representative of the hotel on the phone my husband and I where told that they were unable to accommodate us unless it was a multiple night stay after speaking with 2 hotels.com representatives and trying to find us a new hotel the representative had us go to another hotel extend a stay 20 mins away from our location after we have done told the agent we no longer wanted to try and stay or deal with any extend a stay he insist this hotel would work. When we arrived to that extend a stay we were told the same thing they could not accommodate us until 8am in the morning! After 3 hours later we where finally able to check in to a new hotel at 3am but we had to check out at 11am this was the absolute worst experience I have ever had and when speaking with the representatives at the hotel they where completely rude and disrespectful! I love to stay at extend a stay when I do choose a hotel! But this was absolutely horrible and they where going to leave my husband and I out with no where to stay in a place that was 7 hours away from home.
Business Family
2/10
Poor
10 Jul 2024
Neosha
The room was not as expected. The tv looked like it was going to fall off the base. The bed was lopsided. And uncomfortable. The door kept stopping because the base was broken.
Partner
8/10
Excellent
09 Jul 2024
Dillon
Exactly what you would expect
Business Self
2/10
Poor
23 Jun 2024
Theresa
I had a horrible experience. There were bugs, the furniture was cracked & broken.
They had to give us another room when we first checked in because it was not clean.
In the second room there were bugs, the towels were dirty. I was extremely unsatisfied
Business_and_leisure Partner
2/10
Poor
30 May 2024
Mohamed siddic syed
So dirty, bathroom sink water not going, smells bad, it is not suitable for family… it is like motel.
Leisure Family_with_children
2/10
Poor
18 May 2024
Charlotte
I have traveled to all 7 continents, 78 countries and this is the worst hotel we have ever stayed in. Run down, tired and just plain broken. All
Of which I could over look but…. BUGS. ROACHES. all over. Big roaches scampering about the room. Just gross. We paid $275 for one night for one room full of roaches.
Leisure Family
8/10
Excellent
10 May 2024
Conan
Very basic amenities but clean and quiet.
Leisure Partner
10/10
Exceptional
16 Apr 2024
Andrew
The staff was amazing! This was the best Extended Stay by far that I have ever stayed in. I would stay again.
Business Self
4/10
Poor
14 Apr 2024
Luis E
Poor breakfast, expensive rate for the room and some much humidity.
Friends_and_family Family

Location & surroundings

Extended Stay America Louisville Dutchman
6101 Dutchman S Lane, Louisville (ky), United States

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Extended Stay America Louisville Dutchman

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