Name: Hawthorn Suites By Wyndham Louisville East
Address: 751 Cypress Station Drive, Louisville, 40207, US

8/10

Excellent

03 Aug 2026

Alonzo

The staff is very pleasant and friendly. The suite is comfortable, quiet and clean. The overall appearance of the property is warm and inviting. The exterior landscaping has improved. I believe this is a nice place to stay.

10/10

Exceptional

02 Aug 2026

Antwan

It was great the pool was closed but they gave us vouchers to go next door to swim it was amazing..

8/10

Excellent

01 Aug 2026

James

Very large and spacious room, with big, clean bed and space for bags but felt a little outdated. Was a quick booking after my initial hotel had to cancel my booking due to an IT issue and travelling for nearly 9hrs and this did the job. Check-in (and out) was both fast and easy

6/10

Pleasant

01 Aug 2026

Ingrid

My stay at Hawthorn Suites by Wyndham Louisville East was overall okay. The beds and the bathroom were clean, and the suite was spacious, all for a total of close to $120. However, the dark burgundy carpets hide dirt and small items that a curious puppy could chew. The pet fee I found pricey for one night — $75 per pet — when my stay on Expedia was advertised at $100/night. That’s almost the same price as for a puppy in his cage. The continental breakfast ran out; I don’t think they plan servings according to the number of guests registered at the hotel. The staff were courteous, and the surroundings for walking the dogs were exceptionally attractive.

10/10

Exceptional

30 Jul 2026

Faye

E erything was top notch.

10/10

Exceptional

30 Jul 2026

Faye

Yes and yes. Clean comfortable

8/10

Excellent

29 Jul 2026

Jonathan

We stayed for five nights, and overall had a good stay.

Pluses: location is very handy, since it's next to the mall, near lots of restaurants, just off the Watterson highway, near a Trader Joe's, etc. Quiet. Some nice staff (especially the guy who checked us in with big curly hair). Breakfast is pretty decent, with rotating options. The pool area is really nice, even just to read or chill out. Lobby is nice with some amenities like books to borrow, snacks and drinks, etc. Room was cozy and clean. These pluses far outweigh the issue noted below, and I'd happily go again.

Minus: There's clearly a communication issue between the front desk staff and the cleaning staff. I was told they'd default to cleaning the room once every three days, but we should ask (and could ask earlier) to get it done. When I did, the woman at the front desk made a comment about how she didn't know if they'd do it, and didn't know how they worked, and she had no communication with them. She very much made it sound like she had no idea. She sounded frustrated, not rude, to be clear, but still, if she can't make it happen, who can? The next morning, the guy at the desk now also didn't seem confident it'd happen. It did, and they cleaned well ... but the hotel management could clearly do a better job of opening lines of communication between front desk and cleaning.

10/10

Exceptional

28 Jul 2026

Jennifer

This hotel was by far the best yet I’ve stayed in while having to make various trips to Nortons! Breakfast was wonderful, an actual chef making omelets was so unexpected and exciting to see! Top notch! Highly recommend!

2/10

Poor

27 Jul 2026

Joseph

First room toilet was dirty and did not flush. Clerk came up and moved us to the next room over. There were 3 bags of garbage on the floor right across the hall, that he failed to take notice of, and remained there until after 9:00 am the following we checked in at 2:00 pm.

There was only sugar and no other sweeteners for the free coffee in the lobby. The manager said he would order some and that he did not have access to petty cash to just go out and buy some.

The pool was closed by the health department.

The bathroom by the pool and gym was out of order, as was one of the urinals in the other public restroom.

2/10

Poor

26 Jul 2026

Valerie

Our room wasn’t cleaned until the fifth day of stay,I ASKED TWICE FOR IT TO BE DONE, I kept getting the same excuse that they had late checkouts outs and had a big group of basketball players, It shouldn’t be the norm to put out your own trash and dirty towels and go get your own fresh towels.I ask what are you paying for if you aren’t getting these benefits,it’s suppose to be a vacation.

10/10

Exceptional

22 Jul 2026

melody

The sweet are so nice. The living room part is big and has enough room for a big family. It has nice microwave and refrigerator and they also supply plates for spoons glasses knives the only thing missing was a stove. It also has a coffee pot. The beds are very, very comfortable in the rooms were exceptionally clean. We will definitely stay there when we visit Louisville every time plus they have a buffet breakfast and they even have pancakes and a little waffle maker you make fresh waffles, eggs, toast, bagels hashbrowns, cereal, fresh fruit, yogurt, milk, orange juice, apple juice, cranberry juice, coffee, and they have plenty of tables for you to sit at and enjoy your breakfast or you can take it back to your room. I definitely give this place five stars.

Family

4/10

Poor

19 Jul 2026

Anthony

My wife and I spent an evening and the room was in need of an update. The sink in the bathroom was dripping water. The kitchen sink was leaking water and the bed was over used. And there was a lot of noise from air conditioners or people flushing the toilet taking showers. I would give it a two two and a half stars out of five.

Partner

10/10

Exceptional

13 Jul 2026

Duane

Quick check in/out, very spacious rooms, clean, plenty of amenities, in a nice area, would recommend to anyone.

Family

6/10

Pleasant

13 Jul 2026

Mary

Room was clean, breakfast was terrible. Few choices. Powered eggs, poor bagels. Coffee good.

Partner

8/10

Excellent

11 Jul 2026

Jonathan

Friendly staff, great locations and good room size. Will stay again if I’m in the area.

Friends_and_family Family

4/10

Poor

09 Jul 2026

James

This hotel is in dire need of updating!!! As well the staff is in need of hospitality training courses. The breakfast area isn't maintained at all. The dish in the small refrigerator holding single serv butter and cream cheese hasn't been cleaned in several weeks. There are multiple rusted screws and washers on the stainless steel buffet area. I can only assume that the health rating given to this facility was bought and payed for. I truly mean no disrespect towards anyone ,but this place is outrageous!

Partner

10/10

Exceptional

09 Jul 2026

DORIS

This is our go to place to stay when in Louisville. The staff is always so nice and helpful and the facility always clean and comfortable. We will continue to make this our place to stay when we are in town visiting family.

Partner

6/10

Pleasant

09 Jul 2026

Charles

Room was never serviced during our 4-night stay. Breakfast ran out of essentials for 2 days in a row i.e. no whole milk, orange juice. One day no milk at all. Also one day there were no pool towels. Noisy neighbors in adjoining room. Screaming kids in the hall. Advise that you find another place to stay.

Partner

10/10

Exceptional

08 Jul 2026

Imran

they need to improve the breakfast item availability. other than that every thing is good.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Brett

Good value stay in the St Matthew’s area.

Partner

8/10

Excellent

07 Jul 2026

Omar

Clean

Self

10/10

Exceptional

07 Jul 2026

Darrick

Loved everything about the place. Walking distance to a park and close driving distance to the malls and other places

Family_with_children

8/10

Excellent

07 Jul 2026

Cathy

This is my third stay at this hotel. Staff are always fantastic.

Family

10/10

Exceptional

05 Jul 2026

Erica

Great

Family_with_children

6/10

Pleasant

03 Jul 2026

Kathleen

The hotel was fine for our stay, but it's definitely showing its age and could use some updating. We appreciated having a suite with a kitchenette, which gave us a little extra space.

Our room was located near the elevator, and we could hear it dinging throughout our stay, especially when things were quieter. The complimentary breakfast was okay, but the selection was fairly limited, so don't expect a lot of variety.

Overall, it met our basic needs, but with some updates and a better breakfast selection, it would be a much more enjoyable place to stay.

Partner

10/10

Exceptional

03 Jul 2026

Amy

Staff friendliness

8/10

Excellent

02 Jul 2026

Ali

Hotel was a little dated, but the room was clean and the staff was friendly. Disappointed in the breakfast. Was expecting quite a buffet by the look of things when we checked in, but it turned out to be pretty minimal.

Family_with_children

8/10

Excellent

01 Jul 2026

Corey

A/c was super loud. Property was a bit dated, but maintained well. Breakfast was much better than it appeared, area could be brightened up a bit. Overall it was a good experience, no real complaints.

Family_with_children

2/10

Poor

30 Jun 2026

Abdul

This was worst hotel I stayed. When in room tub was half way with water. Call staff say we don’t have maintenance person. Room was average with old furniture. Breakfast no food. Waffle batter was fill with water, juice machine was depending water instead of juice. I should get my money refund. Horrible hotel.

Partner

8/10

Excellent

30 Jun 2026

Todd

Very nice room, living room, kitchen, bedroom with king size bed. Very reasonably priced . The breakfast provided was generic, but still provided several selections. Quiet neighborhood, easy access to restaurants, shopping, etc.

Partner

8/10

Excellent

29 Jun 2026

Matthew

The hotel itself was great. The rooms were very clean and spacious. We were even able to get connected rooms and open them up between the two. Staff was ok. I had to get a key card redone and it felt like I was inconveniencing the employee, but she was awesome enough to get us the conjoined rooms. The biggest complaint/concern was that there is no hot tub but you can see on in the main pictures. You can tell where it use to be by the pool and that they filled it in with cement

Family_with_children

6/10

Pleasant

28 Jun 2026

Patrick

The breakfast was very basic. Scrambled eggs, sausage patty, potatoes. It also offered the usual other cereals, juice, toast, yogurt. It was OK but not above average.

The hallway leading to the elevator could stand a good cleaning. The furniture in the lobby could also stand a good cleaning. The staff was fine and tried to help when we needed something.

8/10

Excellent

28 Jun 2026

Jessica

The rooms were clean, but the only reason they didn't get 5 ⭐'s is because the 🚽 was broken in one of my rooms and they couldn't fix it til after we checked out. Other then that, staff was nice, great breakfast, love the little kitchens in our rooms. Pool looked nice didn't get to swim in it.

Family

10/10

Exceptional

28 Jun 2026

Thiago

The overall thing was very good my only no no is that the swimming pool was very very, very cold for everybody

Partner

8/10

Excellent

27 Jun 2026

Gregory

Nice room with living room and a kitchen. Indoor pool was nice on a rainy day. Housekeeping staff was friendly but front desk was not friendly.

Family_with_children

10/10

Exceptional

26 Jun 2026

Brett

As usual this was a good experience and the best value in the area. Staff was good, rooms were clean and breakfast was adequate.

Partner

6/10

Pleasant

24 Jun 2026

Alonzo

I like the hotel and the staff. However, we've noticed during our last stays that the facility is in decline and the building and grounds upkeep is lacking attention. Breakfast offerings are sparcer than past years. It appears to us that Wyndham is harvesting this facility. I would like to see Wyndham invest in this property to bring it back up to past high standards.

Partner

10/10

Exceptional

23 Jun 2026

Connie

Very clean, great location for shopping. Friendly staff, ok BF , nice large rooms , comfy bed.

Partner

10/10

Exceptional

21 Jun 2026

Livia

all is great

Friends

10/10

Exceptional

20 Jun 2026

Sheri

Nice

6/10

Pleasant

19 Jun 2026

Dawn

The room was okay but the AC was so loud I had to turn it off so I could sleep. I slept uncomfortably warm. Water pressure in shower also low.

Self

10/10

Exceptional

19 Jun 2026

Brett

Clean and great location for shopping and food choices. Rooms are convenient and the staff is great.

Partner

6/10

Pleasant

19 Jun 2026

Julie

Very clean, and ultimately this is what matters most to me so all was well. The hotel is on the run-down side, with lots of stains everywhere but—again— clean. Bed was comfy. All in all, fine but not great.

Partner

8/10

Excellent

19 Jun 2026

Victoria

Starting to need updating

Partner

6/10

Pleasant

17 Jun 2026

Jon

.

Family

8/10

Excellent

16 Jun 2026

Bradford

Very convenient location behind the St Matthews Mall. Very friendly and helpful front desk staff. The sofa and chair in the room are comfortable. I’ve never stayed for breakfast, but it smells amazing.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Linda

Friendly service, helpful loved the room and would stay again

Self

10/10

Exceptional

15 Jun 2026

Lain

We had a wonderful stay. The front desk was y helpful

10/10

Exceptional

15 Jun 2026

Kym

Our server at Breakfast was amazing! Overall, the property was decent, food was decent. I would say this was a good value for the money. Nothing's super fancy but more than adequate. Some of the stuff in our room was run down. It did have some amenities that I wasn't expecting that were super nice like I magnifying mirror.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Michael

Very clean property, room was clean, staff were extremely friendly as well.

Partner

6/10

Pleasant

14 Jun 2026

Judith

We booked 3 rooms. 1 room smelled horribly of old cigarette smoke and the carpet was very dirty. There were burn holes in the curtains. The only eating utensils the kitchenette had were 3 butter knives. The staff were very nice. The breakfast was basic.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Brett

Best value in the area. Rooms are clean and the separate bed and living room are great when you get ready separate leave times!

Partner

10/10

Exceptional

13 Jun 2026

Lauren

This is the best hotel ever. Huge rooms, very helpful front desk, safe area, affordable rates, and access to an incredible wellness center across the street. We loved our stay.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Angela

Checking in was easy and the desk clerk was extremely helpful. Rooms was clean and spacious. Breakfast was good. The hotel even has a book area where you can choose a book to borrow and read while you are there...... nice addition.

8/10

Excellent

11 Jun 2026

tammy

Stayed one night. Definitely a better option with kids. Loved the little kitchen area. Small but was very beneficial. Pool was cold but clean. Hotel is older. The only thing was the breakfast was very very basic. Paper plates. Very simple. Got the job done, but definitely not anything fancy. If you have picky eaters, might be a challenge.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Victoria

The room was clean and roomy. There was some noise from fans with-in the building near our room but other than that the room was quiet. The breakfast was good with hot and cold options.

Partner

6/10

Pleasant

10 Jun 2026

Nan

We had a restful sleep but the whiff my husband experienced after sitting on the chair in the suite left us feeling like the place could have used some upkeep: Clean/deodorize the upholstery/furniture. Showerhead is low.
We didn’t have breakfast.
We’ve been overnight staying for years. Maybe it’s time for a change—or maybe you intend to update?
I wish you well and we love our visits to Louisville. Thank you.

Partner

10/10

Exceptional

09 Jun 2026

ELLEN

Plumbing needs some attention. Otherwise clean and quiet. Great value. Would stay there again.

Self

8/10

Excellent

08 Jun 2026

Shawn

We picked this hotel for a one night stay to enjoy a day at Kentucky Kingdom, which was about 15-20 minutes away. Staff was kind and helpful. Hotel is in need of some upgrades and some of the pictures online can be misleading. For example, the hot tub no longer exists (some pool pictures show it in the background).

Room layout was really good for our group. Having doors that could shut to the bedroom was great!

Breakfast was good. Typical hotel buffet with eggs, potato cubes, sausage gravy, biscuits, MYO Belgian waffles, bagels, fruit, etc.

TIP: silverware is on the wall, to the left of the coffee. (Took us a moment to find it)

Biggest issue we had was with the room keycards. We had to get ours reprogrammed multiple times. First time 1 of 2 didn’t work. Got that one fixed then the one that was working stopped working. Took them both out and got 2 different cards programmed. Then front desk guy (didn’t catch his name; sorry!) came and showed us a very specific way to use them to get them to work - swipe up and down rapidly, repeatedly until light turns green (we were doing a single swipe)

One other guest had 4 small dogs tha wouldn’t stop barking for what seemed like a long time but was probably only 5-10 minutes.

Overall, we actually would stay here again. Great neighborhood. Good room layout. Nice people.

4/10

Poor

08 Jun 2026

Janine

They allow pets and the dog nearby barked until very late at night with no intervention by the staff. The \"Happy Hour\" consisted of Beer on Tap for those who drink beer, but nothing else. The hotel is getting very run down with damaged doors, flooring and walls.

Self

6/10

Pleasant

07 Jun 2026

Michael

Unprofessional front desk attendant when asking for linens for sofa bed. There is no hot tub. it is sealed and concreted. The pictures are false. The pool was freezing for the children. We would have been better off with an outdoor pool. Suite size was good and if you need space that is good. Room felt clean.

Family_with_children

10/10

Exceptional

06 Jun 2026

Rochelle

Quiet area, great breakfast, close to shopping

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Tab

great place with great staff the only thing the weeds needed to cut in the parking lot

Partner

10/10

Exceptional

02 Jun 2026

Raymond

This is a nice family hotel!! This is the place to stay every time I visit and my children love it. The staff is friendly and the breakfast hits the spot every time. Perfect location as well.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Joshua

Hawthorn was ok. Not great. The breakfasts were bleak and unappetizing. My room was next to a blinking street light that the curtains couldn’t block.

Self

10/10

Exceptional

31 May 2026

Anne

The hotel has the best location, could just use a little upgrade

Friends_and_family Family

10/10

Exceptional

31 May 2026

Leroy

Very clean, staff was friendly and helpful.

6/10

Pleasant

31 May 2026

Daniel

While overall the stay was ok, the breakfast was subpar. Both mornings there was no milk for the cereal, some food was not even ready. Now mind you we were there to have breakfast about 40 minutes after they started but still should have been stocked. Did not even see anyone to say something to. The room was fine but i suggest you go out for breakfast.

Partner

10/10

Exceptional

29 May 2026

Rebecca

Extremely pleased with our stay. Staff were so pleasant, the breakfast attendant is absolutely delightful. Extremely clean rooms. Only thing that made us sad was they had recently filled in the hot tub and the pool was slightly chilly but it’s still May!! We are just down the road in Nashville and have found our new favorite Louisville stay spot.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Sheri

Nice hotel

8/10

Excellent

27 May 2026

Omar

The hotel was quiet and peaceful, the staff were nice.

Self

10/10

Exceptional

27 May 2026

Brett

It is a great value stay. Gym and hot tub that has been down for a long time are the only real draw backs but I use them a lot and always get a great night of rest.

Partner

8/10

Excellent

26 May 2026

Rhonda

The breakfast was very good. The staff was friendly. Perhaps it is an older building but there were no USB ports anywhere in the room, not even like I've seen many times on the lamp base by the bed nor at the desk. Luckily I brought an adapter plug so I could plug into an outlet to charge my phone. The freezer was completely iced up, so I couldn't use it. The lamp next to the bed didn't work so I switched lightbulbs with a working lamp in the living room but all it would do was sporadically flash, so I told them at the desk and told them I sat it just inside the door so they would know which one was shorting, but it sat there all week and still sitting there to be exchanged when I left. There are several restaurants close by and a Whole Foods market and a Kroger. Everything was a close drive but not walkable.
The bed was very comfortable and the room was very clean. This was my second stay there

Self

10/10

Exceptional

26 May 2026

Tim

Guy at the front desk extremely helpful and friendly. Room was great

Partner

10/10

Exceptional

23 May 2026

Tyler

Goof

8/10

Excellent

22 May 2026

Patricia

They ran out of coffee creamer, cups and the hot tub was not working. But it wasn't a bad stay

4/10

Poor

19 May 2026

Brady

We booked a two-night stay but ended up leaving after the first night due to multiple issues with the room and overall experience. Although the room had a thermostat/control panel, the temperature could not be lowered below 71–72 degrees, even when set to 64. As someone dealing with hot flashes, this made sleeping extremely uncomfortable and nearly impossible.

After speaking with the front desk, we were told the room temperature is automatically controlled and cannot be adjusted by staff or guests, despite there being a thermostat in the room. They even sent a repairman to check it, but nothing improved, and to make matters worse, he left dirty gloves behind in our room.

Breakfast was also disappointing, with a poor selection, overcooked hot food, and mostly carb-heavy options.

We attempted to speak with a manager or supervisor but were unable to do so. To their credit, they agreed to refund us, and we decided not to stay for the second night of our reservation. Between the inability to control the room temperature, poor sleep, lack of management availability, and disappointing breakfast, this stay was not a good experience for us. Would not recommend if your a hot sleeper and don't travel with a fan.

Partner

6/10

Pleasant

19 May 2026

Tami

I was in a crunch for location. This hotel suited my needs. I was told upon check in they would only clean the room once every 3 days. Not ideal, but nothing I couldn't deal with. However, I checked in Tuesday and by Saturday, I had not had one cleaning service if even to refresh towels. I did ask to make sure they would come on the 3rd day but that didn't happen. It seems they are short on staff. I did request more towels and was able to go to the front desk to collect it. Also, the side door which has a key card lock on it, was broken so anyone could access the side entrance without having a key. It isn't necessarily an unsafe area but I don't like that there was a side door that is accessible and completley unmonitored.

Self

10/10

Exceptional

19 May 2026

Eddie

Was there only 1 night, but everything was fine.

Self

8/10

Excellent

17 May 2026

Ofelia

As soon as we walked in we could smell it was clean. The room was a lot larger than expected so that was a plus! Would definitely stay here again!

Family_with_children

6/10

Pleasant

17 May 2026

Kenny

No hot tub.They said it is closed because virus.The pool was closed too.

Family

8/10

Excellent

15 May 2026

Brett

I really wish the workout room had some weights and a bench and the hot tub worked.

Partner

6/10

Pleasant

13 May 2026

Sharon

Unfortunately this hotel is starting to show its age. Room was clean, but starting to show wear.
Breakfast was a joke. Hotel was full for a national archery tournament (for teenagers) and they ran out of food, coffee, juice most mornings. One morning there was only biscuits and gravy on the hot table. And only 1 waffle maker which was constantly in use and a waiting line. They need to up staff for the kitchen. I think only 1 person currently.
Carpets in the elevator lobby is worn. Only 1 elevator for all guests and service people.
We'll probably stay at a different hotel on our next time to the area.

Partner

10/10

Exceptional

13 May 2026

Jon

Amazing stay room was clean and had every amenity I needed.

Self

10/10

Exceptional

11 May 2026

Kayla

Great stay for the price.

Family

6/10

Pleasant

11 May 2026

Starla

For other parents. The website says full breakfast. They had a couple of hot items on their big buffet bar :( Families that travel and have kids really depend on a good breakfast. This was 75% why we picked this Hotel. They really need another waffle maker if they can't put more hot food out. The pool is ok but the age is 18 years and older, not very helpful for teens and parents. The staff was great. Nice and helpful. The building is older but kept clean. Checking in and out was easy. Rooms were very clean and great for a family with kids.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Joshua

Great place and clean

Family_with_children

6/10

Pleasant

09 May 2026

John

The AC did not work the entire weekend.....it ended up being frozen. Kids wanted to dive in the pool, making what time we had there not enjoyable. The breakfast on Thursday morning was not well thought out...it was as if they had no idea why so many archers were staying at the hotel, and they quickly ran out of food and drink multiple times.

The windows, when we attempted to use them, were coming out of their runners and when we brought the attention to the front about the AC, the front desk worker broke the tabs that keep it in the track.

The hot water was not working well, at all. I expect hot water where I need to add cold water to temper it...instead, we got water that was warm enough to be tolerable for short showers.

The staff was great, for the most part, and the beds were comfortable.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Tracy

It was really nice. Plan on booking again next year with them.

Partner

8/10

Excellent

05 May 2026

Brett

Facility needs updating and refreshing. Carpet, paint and plaster need work. Hot tub was not operational and the fitness room doesn't have anything to workout with.Great beds, quiet and enjoyed the stay for the amount paid.

Partner

10/10

Exceptional

01 May 2026

Kim

Pet friendly hotel with nice outdoor area for our dogs

10/10

Exceptional

29 Apr 2026

Sheri

Very nice staff

Self

2/10

Poor

28 Apr 2026

David

Avoid, outdated, thin walls, desk clerks unresponsive to complaints.

8/10

Excellent

28 Apr 2026

Brenda

We got to BKF a couple hours after it started so the eggs, sausage, hash browns were a little dried out.

Family

4/10

Poor

27 Apr 2026

Andrea

There was no running water the first three hours we were there which meant no working bathroom. The pool was dirty and had scum on the walls and bottom. The advertised hot tub was non-existent. It has been dug up. The only positive was that the suite was a nice size and clean.

Family_with_children

10/10

Exceptional

26 Apr 2026

Monique

We didn't get to have breakfast since we woke up late, even though a staff told us to help ourselves as thwy were cleaning up. We did coffee & it was just what we needed.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Jamie

We booked this hotel solely because it had a hot tub and pool because we were there for a regional gymnastics competition and wanted to relax while the kids swam but when we got there the hot tub is under construction. I do have to say the guy that works evenings was great we had 2 rooms and in 1 of them you could clearly tell it was not cleaned they made the bed with out even changing linens there was a fork and 2 knives along with dirty socks under the blanket. When we told him he immediately gave us a different room.

Family_with_children

2/10

Poor

25 Apr 2026

Josh

Rooms were outdated, smelled terrible of mildew and were down right disgusting. There was stained mildew on windows and air vents. The air conditioning would not cool the room no matter what temperature it was set to, it just stayed at 75-77 degrees all night which made for a horrendous sleeping experience. The entire property is outdated and disgusting. The breakfast was one of the most disgusting things I’ve ever tried and threw it out after one bite. I’d never recommend this hotel to anyone.

10/10

Exceptional

23 Apr 2026

Linda

All though we didn't use kitchen it looked very nice.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Karen

The hot tub was closed which would’ve been nice to know before booking. Breakfast was ok. Cleaning service doesn’t go and replenish towels or clean room any day of stay. You have to go down and get your own towels.

Friends_and_family Family