Name: Comfort Suites East Louisville
Address: 1850 Resource Way, Louisville, 40299, US

10/10

Exceptional

02 Aug 2026

Jessalynn

It was a great check in . I had accidentally made my reservations a day later then I wanted and the gentleman was able to correct it .

10/10

Exceptional

25 Jul 2026

Brandon

Pool is heated and salt water, hot tub controls are across the room but still very nice. Room was comfortable and they have great pillows. Would stay again

6/10

Pleasant

25 Jul 2026

Abigail

Loud in the main are Lights buzzing so loudly. Room smelled like a wet cat and bedding felt moist. Breakfast was fine. Mediocre at best. It was fine for a one night stay but You get what you pay for.

8/10

Excellent

29 Jun 2026

Aaron

Everything was perfect , excep the washing machine was not working . So I
Had to find somewhere to go to Wash My clothes .

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

Sherri

It is an older building, so expect some worn carpets, water spots on the ceilings, and the elevator is old and a little scary but I'd stay again. My bed was comfortable, my room was clean, the ac worked well, breakfast was good with a nice variety (eggs, sausage, biscuits and gravy, waffle machine, bagels, muffins, oatmeal, and yogurt). The hot tub was nice and hot, the button to turn it on is on the opposite side of the room, and the towels are really tiny! Pool looked good but I didn't get in, both are indoors.

Self

6/10

Pleasant

24 Jun 2026

Jermaine

Good for the price.

Family_with_children

6/10

Pleasant

23 Jun 2026

Christiana

Breakfast was pretty much the same every day fitness center weight machine was broken

4/10

Poor

10 Jun 2026

Jennifer

The hotel appeared cleaned but has an awful smell the first day. The second day it smelled very strongly of an air freshener. The lobby and room both had the same odd smell. We used an Odor deodorizer spray in our room.

We picked this hotel because it had a pool & hot tub. The pool was very cloudy. The hot tub produced so much foam it looked like a bath tub. We didn’t trust that either were clean as they shouldn’t be cloudy or foam like that. Very disappointing.

Family

8/10

Excellent

06 Jun 2026

Roseanne

Breakfast, pool and hot tub extras.

Partner

10/10

Exceptional

17 May 2026

Sarah

Room was clean but the sofa bed mattress was badly stained but no biggie. Breakfast was excellent and the pool was a big hit with the kids

Friends_and_family Family

10/10

Exceptional

12 May 2026

Brandi

Had a great stay! Would stay here again!

Family_with_children

6/10

Pleasant

11 May 2026

Michell

Its ok

10/10

Exceptional

10 May 2026

Josh

Great staff, close to everything.

6/10

Pleasant

26 Apr 2026

John

Seems like the breakfast at these facilities have gone way down. The eggs look super rubbery. They typically only offer one fruit and that is an apple. If your diet consists of processed sugar then you're good to go. But if you are a vegetarian like myself who tries to avoid ultra processed foods then the breakfast has very limited options.

Family_with_children

2/10

Poor

26 Apr 2026

Crystal

Pot smoking holes in walls dirty rooms with bed bugs my 6 month old got bit absolutely disgusting place

Family_with_children

2/10

Poor

21 Apr 2026

Shamyra

I checked out a day early. The pool has holes in the wall and the rooms were dirty

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

patty

Yes got tub was a little

8/10

Excellent

19 Apr 2026

lori

Room we're clean. Hot tub and pool we're nice. Breakfast was good with different choices each day!

Friends

10/10

Exceptional

19 Apr 2026

Joseph and Rachel

This was our first stay and we were very happy with everything. The staff were very nice. The bed was very comfortable...not at all hard. The room was a nice size with plenty of hot water, and the sofa and table were good in the bonus area. I loved that the mini frig was actually cold, (unlike other hotels we have stayed at). The bathroom was also more spacious. Our hotel was close to restaurants, (several within a block), and we had multiple choices. Within close proximity was I-64 and the Slugger museum and Mega Cavern were both under 20 minutes away. The hot breakfast was well stocked with eggs, biscuits and gravy, sausage links, juice, coffee, cereals with milk, toast with jellies, and waffles...everything but donuts. On Saturday they even had hot ham slices. We wish we had brought our bathing suits for the indoor pool and spa (hot tub). I wish their exercise room was larger and included a bike, but you can still get a good workout. We would like to stay again when we go back to Louisville...we even were able to eat at the last Frisches Big Boy in Louisville, on the back from the Slugger museum and that was a real treat for us, because they closed most of them in Northern Kentucky where we are from. :(

Partner

10/10

Exceptional

13 Apr 2026

Brian

All right

Family

8/10

Excellent

10 Apr 2026

Casondra

Room was clean and comfortable. Good breakfast

Family_with_children

8/10

Excellent

09 Apr 2026

Stefanie

It was wrll worth the money.

Partner

8/10

Excellent

09 Apr 2026

Stefanie

I enjoyed the hotel it was well worth what I paid I would have like to stay longer like extended stay if it was a little bit cheaperI could have.

Partner

8/10

Excellent

09 Apr 2026

EBONEE

My stay here was wonderful I have no complaints the staff was very friendly the breakfast was hot the pool was cleaned every time someone got out..

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Marla

Great

Family_with_children

2/10

Poor

06 Apr 2026

Tiffany

Upon arrival there was a bad odor in the hotel, the toilet seat was severely chipped and stained, comforters were stained. Chair in the pool room clasped while sitting it it causing me to fall to the floor and the worst part of all several vehicles (including mine) got the window busted out and broke into!

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Carmen

Yes

8/10

Excellent

23 Mar 2026

Joseph

The interior of our room was great. Super clean, modernized, a ton of usb ports to plug in electronics.
The exterior needs work far as the condition, looks rather run down but they are under construction so there is that. Also the pool area walls and ceiling are in really poor condition. Like really rough but the water in the pool and hot tub were both clean and well maintained. Overall we would stay there again.

Partner

10/10

Exceptional

21 Mar 2026

Ronny

Though I arrive via Uber, there seemed to be ample parking. And from what I did see it was well lit.

10/10

Exceptional

12 Mar 2026

Amy Roger

Clean, breakfast was great, hot tub was amazing, pool was nice, located close to restaurants and interstate

Partner

10/10

Exceptional

25 Feb 2026

Christy

Everything is anyways so clean!

8/10

Excellent

23 Feb 2026

Sherry

Bed was comfortable. Staff friendly. Overall condition of the hotel a bit run down.

Family_with_children

10/10

Exceptional

20 Feb 2026

Jerrica

Clean room

8/10

Excellent

16 Feb 2026

Timothy

Clean and comfortable!

4/10

Poor

16 Feb 2026

Michelle

Well it started with us waiting at the front desk for fifteen minutes with NO workers in sight. It took my husband walking around and luckily found a housekeeper who called the front desk worker. It wasn’t just us, another couple was there before us working. We were put in the wrong room. The online pictures showed a jacuzzi tub IN the room. I took photos of disgustingly dirty curtains and floor. The air unit was shooting out black lint all over our bed, there was no liner in the shower. Outlets exposed against the wall. The place was NASTY. We ended our stay a day early. We reserved a king suite and was put in a queen. We didn’t feel like arguing with the front desk, when we went down to speak to them a couple times nobody was in or around the front at any moments of our stay. The drink vending machine was completely sold out. It was an extremely horrible experience and waste of money. Especially when we paid extra for a room under the impression it has a jacuzzi tub. NEVER again!

Partner

10/10

Exceptional

10 Feb 2026

Summer

Clean spacious

4/10

Poor

07 Feb 2026

Jimmy

Room was good and clean. Pool area and water was cold and peeling paint all over. Dark spots in pool area, maybe mold. Hot tub was luke warm, stairway and hallway very, very cold, breakfast area was very cold (had to wear a coat), food was luke warm at best.

Leisure Family

6/10

Pleasant

03 Feb 2026

Summer

Hotel staff are nice but people slamming doors all hours of the night and the housekeepers coming down the hallway with carts and vacuuming at 7 in the morning is just ridiculous!

6/10

Pleasant

05 Jan 2026

Gary

The water pressure was poor, windows in room and hallways look as if not cleaned in several months, some doors were missing veneer, elevator has a bad electric burning smell, hot tub didn't look clean enough to relax in ( main reason for choosing that location) , our stay was for 2 nights but didn't receive a refresh from housekeeping after 1st night ~ overall the accomodations felt tired and a bit neglected !! It was sufficient for a place to lay my head but not to sure about any future plans to stay again.

10/10

Exceptional

02 Jan 2026

Olivia

Hot tub was nice

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Gina

Staff was great. The place was a little bit run down.

Leisure Family

6/10

Pleasant

13 Dec 2025

Chantae

Lights not working, drapes torn, outlets coming off of the wall.

Leisure Family

10/10

Exceptional

28 Nov 2025

Amanda

It was so inexpensive on Expedia. I really didn’t know what I was walking into. The room was so clean the sheets were crisp white. Everything seems to be kept up very well at this property. The staff is so pleasant also!

Leisure Friends

10/10

Exceptional

27 Nov 2025

Aimee

If the hot tub has been working it would have been a flawless stay. Can’t help occasional maintenance though. I just wish hotels.com would know so you could make an informed reservation.

Friends_and_family Family

2/10

Poor

26 Nov 2025

Shanavia

The entire stay was horrible! The room was very outdated, the hot tub was under maintenance, bedding was dirty, telephone didn’t work and we pretty much had to beg for towels and a clean blanket! This stay was a total waste of my time and money as we traveled solely for the hot tub! Staff had attitudes. I will NEVER stay at this establishment again and will advise others to steer clear.

Friends_and_family Family

2/10

Poor

22 Nov 2025

Natalie

I live in the same city as this hotel. I paid to stay outside of my home to soak in a vat of hot water. Hot tub broken.
Bath tub disguisting.
This was a complete waste of money. The place stinks and there is visible water damage EVERYWHERE. probably why you can't soak. This has been an AWFUL experience.

Leisure Self

8/10

Excellent

17 Nov 2025

Cassandra

There were chips under the desk of the room when we checked in, the hot tub and pool was cloudy and alittle dirty but the front desk clerk was very nice.

Leisure Family

10/10

Exceptional

11 Nov 2025

Philip

Yes

10/10

Exceptional

11 Nov 2025

Philip

Yes

2/10

Poor

10 Nov 2025

Tina

We had a bug in our bed not sure if it was a bed bug or a roach either way I couldn’t sleep in my bed I sat on couch all night afraid to go sleep I went out for a bit when I came back my room key would not work I had to go downstairs 3 times and they kept telling me nothing was wrong with my room key finally they came up and it didn’t work he then said it must need batteries so it still didn’t work and I couldn’t leave the room because I would be locked out I normally never complain about anything but I hate that I wasted my money on this hotel because me and my daughter did not get any sleep and it was her Birthday trip and it was so unpleasant I would not recommend anyone staying here I was kind of surprises hotels.com would promote such a nasty hotel

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Christy

The room was so clean and the staff was so friendly

10/10

Exceptional

28 Oct 2025

Shadiah

Good stay and staff

Business_and_leisure Family_with_children

2/10

Poor

15 Oct 2025

Kevin

Room was dirty and had visible signs of mold. We moved to a different room that also had obvious signs of mold on the air unit.

Business_and_leisure Partner

4/10

Poor

12 Oct 2025

Marqui

Stained carpet, unfortunate smells. Hot tub was more of a tepid warm tub. But the staff was very nice and helpful with anything we needed.

Partner

6/10

Pleasant

05 Oct 2025

Mark

First room smelled. Desk gave me another, second was better smelling but bathroom tub had hair in it.

Business_and_leisure Self

10/10

Exceptional

21 Sep 2025

Robert

When I checked in the lady that helped was very pleasant, informative and was ready to answer any questions I had. Housekeep was also very good, even changed my garbage throughout my stay was a good touch and a refill of soap bars. Breakfast staff was very nice in the morning and even offered to make the waffles for me which was sweet and kept the area super clean

Leisure Self

6/10

Pleasant

02 Sep 2025

Danette

The carpet in our room had a huge stain. The property needs to be updated fiercely . Our room had a pungent odor to it .

Leisure Partner

6/10

Pleasant

28 Aug 2025

Timothy

Needs improvement

A/C unit was super loud, couldn't watch TV without volume all the way up. Office chair was dangerous due to stability lever that came loose and caused chair to lurch forward. Multiple trip hazards in entryway due to soft spots under the carpet. Toilets would not flush everything the first time and requited holding down the handle for 10 seconds. Pillows were not firm enough. Breakfast was minimal and seating area was poorly designed.

Self

2/10

Poor

12 Aug 2025

Amy

Toilet ran non stop, beds are small not queen as listed, ants in our room.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Harold

Good breakfast

Leisure Partner

10/10

Exceptional

02 Aug 2025

Courtney

My boyfriend and I adored the front desk lady. She was so helpful and very sweet! The room was very clean and nice smelling. We had a great time using the pool and hot tub as well!

Leisure Partner

10/10

Exceptional

28 Jul 2025

Nickole

We really liked room 114. It was roomy and cold (101° outside-yuck) and very comfortable. Even took a nice hot bath at 4am to ease my pain. The hot tub was great. Had it been open at 4am i would have been down there. We thoroughly enjoyed our stay

Leisure Friends

6/10

Pleasant

26 Jul 2025

Dikiea

There was extreme condensation in the room from the air unit and the whole room smelled of moldy mildewy moisture.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Shonda

Wonderful hotel.

8/10

Excellent

16 Jul 2025

Balinda

Our room smelled a bit musty, but was clean

Business_and_leisure Family

4/10

Poor

23 Jun 2025

Greg

Okay place there isnt no jacuzzi which was stated inn the advertising you check out 11 instead of 12

Business_and_leisure Family

10/10

Exceptional

11 Jun 2025

Christy

It was so clean, warm, and welcoming. It's always consistent and we like that!

Business Partner

8/10

Excellent

10 Jun 2025

James

Hotel still has nasty, old carpets on the floors. The window sills are actually crumbling in places. The t.v. had no directions for use. The worst problem was the front desk employee. He was a very nice man, but speaks severely broken English. Because of the language problem, we could not ask him how to work the t.v. Our trip was nice regardless of problems.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Annette

When I arrived at the desk clerk was sitting on the couch with some lady and they looked really cozy. Then there was a kid hanging around there screaming. This is 10 o’clock at night by the way then the kid grabs the luggage cart and start skateboarding with it in the parking lot screaming to the top of his lungs. I told the desk clerk and he did nothing. He just looked over at the kid and said haha he’s having fun. 10 minutes after that, a family with several small kids came in and their kids were screaming. Running up and down the hallway. He almost knocked my friend over. I don’t know why these people at these kids run around screaming like crazy. I don’t like to be around feral kids and I don’t think other customers do either. Good luck.

Business

6/10

Pleasant

28 May 2025

Amy

The room had a smell and the window was broken so you couldn't see out of it. Check in was quick. Honestly no interest in revisiting this hotel.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Kimberly

Very nice staff. They kept the rooms and property clean. Very nice place. Will definitely visit again

Business_and_leisure Family_with_children

4/10

Poor

26 May 2025

margaret

We had a few bugs and ants in our bed and on the nightstand i have videos if needed

Leisure Friends

6/10

Pleasant

16 May 2025

Angela

The property and room was nice and clean. Had chosen a room with a hot tub when arrived was told there were not any hot tubs in the rooms. I had a good stay would stay there again I just mainly went there for the hot tub and to find out it’s not in the room was disappointing.

Business_and_leisure Partner

10/10

Exceptional

14 May 2025

Robyn

Nice pool and hot tub area, great breakfast, overall a great stop and a great price too.

Leisure Family

6/10

Pleasant

13 May 2025

Charles

Check in takes upwards of 45 minutes

4/10

Poor

09 May 2025

Joseph

Good location

Business_and_leisure Family

2/10

Poor

02 May 2025

Felicia

Front desk was very rude and told me to leave because I purchased and room and didn’t get what I selected and refused to give me what I picked. Online the room showed details that made the price higher and what they tried to give me was less for a higher price after I was upset set I was told to leave and missed my check in which charged me more money

Self

4/10

Poor

13 Apr 2025

Anthony

Has a pool but needs to be updated and clean. The Jacuzzi is not warm enough and the button is broken.

Leisure Family

8/10

Excellent

13 Apr 2025

Melissa

Nice and clean .. loved the hot tub!

4/10

Poor

13 Apr 2025

Liz

The hot tob and pool area were filthy. The hot tub had ants crawling all over around the outide and inside the tub, in an indoor pool/hot tub area. The water was lukewarm and dirty.
Our room smelled so strongly of cigarettes when we checked in that we went to the store and bought air fresheners.

Leisure Family

6/10

Pleasant

12 Apr 2025

LUIS

NA

Leisure Family

10/10

Exceptional

02 Apr 2025

Claude

We enjoyed the hot tub

Leisure Partner

2/10

Poor

30 Mar 2025

Sasha

Could not cancel.

Waited approx 10 minutes to check in, no one at the counter. Cracks in paint, holes in blinds, weak flooring, elevator inspection had dare torn off, mold in ice machine, exterior door card reader smashed.

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Jennifer

We like the well-appointed and spacious suite accommodations and good breakfast at a price competitive with other nationwide hotels' standard 2 queen bed rooms.

Leisure Partner

10/10

Exceptional

18 Mar 2025

Denny

The Hot tub needs more jets to be working

Business_and_leisure Partner

6/10

Pleasant

15 Mar 2025

Mary

People stamming doors hard all night long ,didnt get much sleep at all

Self

10/10

Exceptional

12 Mar 2025

Mark

Very pleasant staff

Leisure Partner

10/10

Exceptional

06 Mar 2025

Michelle

Friendly front deak worker

Leisure Partner

4/10

Poor

02 Mar 2025

James

The room was not as clean as one would expect and smelled of sewage.

Leisure Partner

10/10

Exceptional

19 Feb 2025

Annette

There were a couple of fast food places and convenience stores within walking distance to property. As well as really good biscuits and gravy on breakfast buffet.

Business_and_leisure Partner

10/10

Exceptional

08 Feb 2025

Thomas

Retrieved my Leftovers!

Room was very clean, bed was comfy, all in all a great stay. There's a mini fridge in the room for leftovers, which I realized I had accidentally left behind after I checked out. I called the front desk to check it they were there, and Amita went to our room and double checked, and then I was able to come back and retrieve them. Ms. Amita was very kind and friendly, and I definitely enjoyed my stay!

Partner

6/10

Pleasant

08 Feb 2025

Heather

We stayed for one night on our way through town, checked in late and the room smelled like a dirty ashtray, hand towel was left in room on towel rack with other “clean” towel and had makeup on it, peep hole was covered with a dirty bandaid left hanging on door. I have pictures if needed. I did let front desk staff know upon checkout, so hopefully they took care of everything before the next person checked in.

Leisure Partner

8/10

Excellent

02 Feb 2025

Andrea D

Had a great 2 night stay staff was nice and Friendly hpwever i never could get anyone to come to the front desk to check out hot tub was nice but could have been much warmer will definitely stay again

Leisure Partner

10/10

Exceptional

30 Jan 2025

Brenda

It was very clean and the staff was very friendly

Leisure

10/10

Exceptional

23 Jan 2025

David

Clean and expected. Front desk was polite and helpful.

Leisure Family

10/10

Exceptional

18 Jan 2025

Brenda

Staff was very nice and friendly. The room was and the whole facility was very clean.

Leisure Family

4/10

Poor

22 Dec 2024

Rene

Property needs some work. Wifi would not connect. Our floor was loud.

Family_with_children

2/10

Poor

19 Dec 2024

Lillian

Booked a trip. Went into the lobby at check in time and requested a refund. Was promised a refund. Weeks have gone by and nothing. Very unprofessional. Very unorganized. Very rude.

Leisure Family_with_children

10/10

Exceptional

08 Dec 2024

Spencer

The staff was very friendly. It's a very convenient location to everything in Louisville. The room was very clean, the breakfast was ok but what would you expect. Overall, it's a nice hotel that takes care of your travel needs.

Leisure Family_with_children

10/10

Exceptional

20 Nov 2024

Jennifer

Recommend

Great hotel for the price. Very clean, friendly staff, good breakfast

Friends_and_family Friends