Jason
Very clean rooms. Staff was friendly. Easy process.
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Hyatt House Louisville East
Louisville - KY · United States
9315 Leesgate RoadView location
9.4/10Excellent1,003 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.6/10 9.6
Condition9.6/10 9.6
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt House Louisville East
Enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary Wi-Fi, a TV in the common area, and a picnic area. Savor a meal at the restaurant or a snack in the coffee shop/cafe. Unwind with a drink at the bar/lounge.
A complimentary on-the-go breakfast is served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. The hotel offers 25 meeting rooms for events, plus free self-parking is available onsite.
Stay in one of the 127 guest rooms featuring Smart TVs and complimentary Wi-Fi. Digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, safes, and desks. Nearby attractions include Hurstbourne Corners Shopping Center (0. 4 mi), Oxmoor Center (1.
8 mi), and Topgolf (2. 2 mi). The preferred airport is Louisville International Airport (SDF), 11. 6 mi away.
Show less
When you stay at Hyatt House Louisville East in Louisville, you'll be in the business district, within a 15-minute drive of Louisville Mega Cavern and Louisville Zoo. This hotel is 11.3 mi (18.2 km) from Kentucky Exposition Center and 11.2 mi (18.1 km) from KFC Yum Center.
Stay in one of 127 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 25 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 25.00 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking and high chair
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
-
Minimal age
21
-
Optional fees
- Pet fee: USD 225 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Hurstborne Shopping Center
0.2 km / 0.1 mi
Hurstbourne Corners Shopping Center
0.7 km / 0.4 mi
Oxmoor Center
2.9 km / 1.8 mi
Hunnington Place Shopping Center
3.6 km / 2.2 mi
Topgolf
3.6 km / 2.2 mi
Malibu Jack's
3.8 km / 2.4 mi
IceLand Sports Complex
3.9 km / 2.4 mi
Mall St. Matthews
4.5 km / 2.8 mi
E.P. Tom Sawyer State Park
4.6 km / 2.8 mi
Jeffersontown Commons Shopping Center
5.7 km / 3.5 mi
Southeast Christian Church
5.7 km / 3.6 mi
Eastgate Shopping Center
6.1 km / 3.8 mi
Saint Matthews Pavilion Shopping Center
6.3 km / 3.9 mi
Baptist Hospital Louisville
6.5 km / 4 mi
Norton Women's & Children's Hospital
7.5 km / 4.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 127
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Banquet hall
- Business centre
Show 5 more facilities & services
- TV lounge
- Breakfast
- Picnic
- Minimum check-in age: 21
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible WITH KITCHENETTESUITE • Accessible WITH KITCHENETTESUI.H6-KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
SUITE Accessible WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
QUADRUPLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
DOUBLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
SUITE TWO QUEEN BEDS ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Louisville East
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt House Louisville East
100
reviews shown
Marley
enjoyed very much and location was clean
Kayce
Very warm and inviting! Very friendly staff!
stephanie
Breakfast was great and all staff was very warm, welcoming, and helpful.
AC was not working correctly. Handprints on walls and doors in the room were unsettling but the bathroom was spotless.
AC was not working correctly. Handprints on walls and doors in the room were unsettling but the bathroom was spotless.
Jaejin
GOOOOOOOOOOOOOOOOOOOOOOOOOD
Wazeer
AC in the 5th floor bedroom did not cool. it was set at 65 and cooled to about 70. Made sleeping overnight less than desirable. When I asked them to turn over my room, They took my towels away and did not replace them. When I asked them to deliver towels to my room later I was informed that only two employees were holding the fort down on a 4th of July weekend and couldn't get away to do so. Frankly I blame the general manager for most of this. Breakfast pancakes were decent.
stephanie
Great staff. Very warm. Great breakfast. Room was warm and AC seemed to be underperforming. while bathroom and bed were very clean, there were handprints and streaks from trash on the ajoining room door.
Nkundiyaremye
I like
Peili
The first hotel I stayed at with my family was very clean and tidy, with excellent bedding that provided comfortable sleep throughout the night. The staff were also warm and attentive.
Mary Jonita
Our stay was outstanding! We required a handicap room and we couldn’t have asked for better! Staff was always very helpful and friendly!
Mark
Don’t stay here if you’re staying for the pool. It’s so slick around the pool my wife fell and hit her head very hard on the ground. Staff wasn’t even worried about it even had an attitude when asked for a bag of ice to put on her head. Didn’t ask if we need any assistance or an ambulance or anything.
ken
It was our third time staying and it never disappoints. Clean, friendly staff and excellent breakfast.
Elizabeth
A spotless hotel. Fantastic shower.
Jennifer
Hotel itself was beautiful. Clean room, comfortable bed, etc. Front desk staff was not a highlight though. The evening staff in particular would have rather been doing anything other than helping guests. When checking in, I greeted the employee and was met with nothing. I said thank you multiple times and was still met with nothing. The employee said absolutely NOTHING to me during check in. We needed more towels so we went down to the front desk and again the same employee didn’t greet us with anything other than a stare. The morning of checkout, I went to the desk to make sure we were okay to leave and the new employee said very sarcastically “You’re already checked out. Why are you here checking out?” I was just making sure. Overall, very nice hotel. Very rude front desk staff.
Torrie
Great place to stay. Would definitely come back.
Rodney
The staff is truly friendly and always ready to help!
Philip, Priscilia
It was serene and peaceful.
Gina
This was our first stay at a Hyatt property and we were extremely impressed! The gentleman at the counter was very helpful with recommendations for dinner. The room was very clean, the bed extremely comfortable, the bathroom shower was amazing! Overall an excellent experience and we look forward to our next stay!
Michelle
First, they claimed \"Best Breakfast\" for the year 2022-24. For me, they're not.. It's not the best breakfast it's an OK breakfast. We stayed for 4 nights, and they serve pancake for our whole stay, they said on their description that they have rotating menu everyday for cook to order breakfast.
Ronnie
Staff was great. Room was beautiful. Thank you for this visit being easy.
Paris
We had a very nice experience staying at this hotel and would highly recommend it to anyone interested in booking ! Great breakfast, friendly staff, nice rooms and ideal location as well.
John
Nice, clean and very user friendly
Ricardo
Very nice hotel.
Linda-Marie
Love this hotel and is a go to for us!
Eduardo
Great
ZHENG
Friendly staff. Great location
Phillip
The location is a little strange (in the middle of a condo development, business area). Otherwise, it was outstanding in every respect. Very new and modern with a good size room, excellent bed, TV, etc. The breakfast was amazing for a motel! They had about anything standard you would expect plus amazing service from the staff as they were so kind and helpful. If you wanted something more they would bake you an omelet to your liking while you watched. Parking was also ample and convenient.
Robert
Great hotel. Clean. The breakfast is delicious. Highly recommend.
Leonita
Clean and friendly staff!
Donna
Clean suite, friendly staff. Enjoyed our stay.
darrus
Clean room, friendly staff, close to everything to do in Louisville. If traveling to Louisville again this will be the hotel I book.
David
Staff was friendly and accommodating. Premises and rooms were clean and comfortable. Nice ambience in lobby and bar area. Great stay at a good price!
Fred
Everyone was very hospitable.
Kelly
The breakfast was really good! The staff kept everything full and clean. Very helpful! Courteous!
Kim
Yes it was. Staff wasn’t always around to assist.
Lennox
Staff was amazing. Very friendly and welcoming. The blackout curtain in the room does not roll down properly. We did not receive room service during our stay.
Julia
Good location, quiet rooms, good breakfast
Gregory
A+ experience
Cheryl
Clean spacious rooms. Breakfast was great. Good variety.
Keith
Breakfast was average. Ice bucket wasn’t emptied and cleaned so it made me wonder what else hadn’t been cleaned.
SUMESH
Pool was great, breakfast was excellent with a lot of options to choose, room was clean.
Craig
Breakfast was okay, not special
WILLIAM
breakfast was really good. would stay here again.
Andrew
the room and staff was great!!
Kaley
Very good experience
Jaclyn
I want to start this off by saying the hotel was very nice, breakfast was great and the staff were very kind. We picked this hotel because it looked to be in a nice area with a lot of things to do and it looked safe. Our vehicle and multiple others were broken into while staying and the hotel does not have surveillance cameras on the parking lot. What happened to our car was not the hotel’s fault and they were very helpful, but the lack of security was concerning.
Kelly
Great
Randy
I had to be moved to another room when I first arrived, and then the second had urine on the toilet. I told the management about it when I was too tired too go to another room. That was the only thing bad about mine stay just the cleanliness of the room.
Sandra
I was most impressed by the cleanliness. The staff is very friendly and the parking was great too. I would definitely recommend it for anyone staying in the area.
Daniel
Clean room
Tiffany
Breakfast was the best free hotel breakfast I have ever had.
Michael
Yes
Michael
Clean, generous size room, staff very accommodating!
Allen
The room was very clean and staff very nice, friendly and quick.
Elizabeth
room ready , spotless , and very comfortable breakfast was also good!
Ashley
Very clean! Quiet at night! Beautiful hotel!
Bob
Yes, great
Tim
The bed was too hard, room was hot and cold all night. We barely slept.
Daphne
My stay for three nights for the Bee Expo was Perfect!! The room was outstanding but mostly The Breakfast WoW!! Amazing and the Bar Tender Monty was Amazing with All
He did !! Thank You !! I’ll be back for sure for my stay in Louisville Was Amazing !!
☀️☀️☀️☀️☀️ Five Stars
He did !! Thank You !! I’ll be back for sure for my stay in Louisville Was Amazing !!
☀️☀️☀️☀️☀️ Five Stars
Mark
Nicest hotel I have stayed at in a long time
Retina
We always stay here,nice staff, clean and convenient for shopping and nice restaurants.
Erika
Very clean, quiet hotel with shopping 1 or 2 minutes away.
Thomas
The room was clean, along with a courteous, and the breakfast was delicious.
Norma S
Room was nice
Caralus
The room was spotless. The amenities weren't what I expected.
Jesse
Very nice room. I’ve stayed here multiple times
Erika L
The hotel was very clean and the decor is appealing.
Tami
Shower was cold, didnt get warmer than luke warm. Shampoo and conditioner smelled like pee, blankets were extremely thin
Krista
Friendly people, pleasant all around stay. Excellent breakfast and night staff. Would definitely stay here again.
Brandon
Staff was lovely. Room was clean and comfortable. I slept so very well during our stay. I will stay again in the future and recommend to anyone looking to stay in the area.
Gabriel
Staff was very nice and courteous.
Room was big and in good shape. Had a suite with a kitchen and some of the silverware in the drawer was dirty/obviously used.
Bed was comfortable but too hot - seems they use plastic or polyester for the sheets, since I woke up too hot in the middle of the night and the sheets did not cool off.
Breakfast was fine for free hotel breakfast. Nice pancakes but everything else was nothing special.
Overall, this hotel is a solid hotel and definitely great value for the cost. It’s the best two star hotel I’ve ever stayed at, and I would consider staying here again when I visit Louisville
Room was big and in good shape. Had a suite with a kitchen and some of the silverware in the drawer was dirty/obviously used.
Bed was comfortable but too hot - seems they use plastic or polyester for the sheets, since I woke up too hot in the middle of the night and the sheets did not cool off.
Breakfast was fine for free hotel breakfast. Nice pancakes but everything else was nothing special.
Overall, this hotel is a solid hotel and definitely great value for the cost. It’s the best two star hotel I’ve ever stayed at, and I would consider staying here again when I visit Louisville
Wendy
The location is perfect for a Louisville stay.
Danny
We really enjoyed our stay. The room was clean quite and comfortably
Jon
Perfect!
Lewis
The room was very clean and comfortable. Great that they thought of all the essentials like plenty of reachable electric outlets, excellent lighting and a marvelous mattress. Breakfast was outstanding with a terrific variety of food options and a friendly and helpful staff. Overall a memorable stay … happy to recommend the property to others.
Jeri
Very clean courteous
Jerry Lynn
Clean, spacious room. The staff was friendly. Cleaned the room once during the 3 night stay without being asked to do so.
Shana
Everything was clean. Breakfast was good. Staff was friendly and helpful especially the buffet.
Daryl
It was awesome
Daniel
The breakfast was incredible!
Louis
Very nice hotel. Clean. Excellent breakfast
Madison
The room was lovely! We also got upgraded without any idea and it was so kind!
Deborah
When we arrived and went to our assigned room, there was such a strong smell of air freshener when we opened the door that it almost knocked us out. We asked for a new room and got one promptly – it had no smell. However, the pillow-top mattress was so soft that sleeping was uncomfortable, the bathroom sink did not drain properly, and the bath gel container in the shower was completely empty. We stayed in this hotel last January and had an excellent experience so we really looked forward to staying there again. Unfortunately, we were very disappointed this time around.
Rachel
Clean, kind staff, good breakfast and bar. Will be staying here when we come into town.
Faidra
Clean room and amazing shower. The water pressure was fantastic!
David
All good. Rooms are well designed, good amount of space, great bedding & towels, best shower in the business, very good breakfast, large windows, etc. However, I will say that it has a small patio area, which is not smoke free.
Alexis
The staff was very kind and friendly, and the rooms were very clean.
Rui
Excellent
Rachel
Room clean, spacious and bed was amazing! Everyone on staff very kind. Pool was warm and relaxing. Breakfast was good but no omlette bar as stated. If they had it not advertised but did do fresh pancakes! Would stay here again and location was great!!
chris
This hotel was great! Perfect location to anything you need. The hotel was very clean. The breakfast was very good! We’d absolutely stay here again next time.
Mert
Checking in was a problem. I had it booked using Expedia. Took close to half an hour.
Julie
I noticed the dirt/crumbs on the floor against the baseboard behind the sliding bathroom door.
Tiffany
Great stay!
Jennifer
Employees were very friendly and the hotel was extremely, clean. Will definitely stay there again when I come back to Louisville.
Daryl
Awesome
Patrick
Hotel was nice, breakfast was top notch for a hotel
Clara
The staff at the front desk was very nice the Cleanliness was below 0 and when whom ever came to clean the room to remove dirty blankets that had blood snot and what ever else that was all over the bed they didn’t even bother to leave a clean towel or take the dirty ones.
Cindy
Convenient to shopping and dining. Safe and clean hotel. Great breakfast. Would definitely stay here again.
Carolanne
My husband and I stayed at your hotel for our anniversary, and unfortunately, our experience was very disappointing due to ongoing air conditioning issues.
When we arrived, our room temperature was 79°F. We set the thermostat to 68°F and waited about 30 minutes, but the temperature did not change. We then lowered it to 65°F, but although the thermostat displayed 65°F, the room remained uncomfortably warm.
We contacted the front desk and were told that the unit was an “eco AC” system that required time and movement to cool. We understand that, but if the thermostat is incorrectly reading the room temperature, it cannot properly regulate the air. The only solution offered at the time was a fan.
After another hour and a half without improvement, I still couldn’t sleep especially uncomfortable since I’m wearing a medical boot. We left the room for a while to cool off and returned just before 1:00 a.m, but it was still hot. I called the front desk again and requested a new room, because I can’t sleep. The new room was somewhat better it was warm (75 degrees) but the temperature began to drop within 15 mins. This experience was extremely disappointing, particularly on what was meant to be a special occasion for us. We pick this hotel for the reviews and not the price. I would have rather stayed in a cheaper hotel where the A/C worked or the front desk move use immediately rather having to sit for hour before moving.
When we arrived, our room temperature was 79°F. We set the thermostat to 68°F and waited about 30 minutes, but the temperature did not change. We then lowered it to 65°F, but although the thermostat displayed 65°F, the room remained uncomfortably warm.
We contacted the front desk and were told that the unit was an “eco AC” system that required time and movement to cool. We understand that, but if the thermostat is incorrectly reading the room temperature, it cannot properly regulate the air. The only solution offered at the time was a fan.
After another hour and a half without improvement, I still couldn’t sleep especially uncomfortable since I’m wearing a medical boot. We left the room for a while to cool off and returned just before 1:00 a.m, but it was still hot. I called the front desk again and requested a new room, because I can’t sleep. The new room was somewhat better it was warm (75 degrees) but the temperature began to drop within 15 mins. This experience was extremely disappointing, particularly on what was meant to be a special occasion for us. We pick this hotel for the reviews and not the price. I would have rather stayed in a cheaper hotel where the A/C worked or the front desk move use immediately rather having to sit for hour before moving.
Nicole
Beautiful Property, awesome room, great staff
Location & surroundings
Hyatt House Louisville East
9315 Leesgate Road, Louisville, United States
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Hyatt House Louisville East
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