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Aloft Louisville East

Louisville - KY · United States

10700 Westport RoadView location

9.0/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.2/109.2
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aloft Louisville East

With a stay at Aloft Louisville East in Louisville, you'll be in a shopping district, a 3-minute walk from Springhurst Towne Center Shopping Center and a 2-minute drive from E. P. Tom Sawyer State Park. This hotel is 14. 4 mi (23. 1 km) from Kentucky Exposition Center and 12.

7 mi (20. 4 km) from Louisville Mega Cavern. . Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a fireplace in the lobby. .

Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. .

Grab a bite from the snack bar/deli serving guests of Aloft Louisville East. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee. .

Read more about this hotelShow less

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Louisville? This hotel has 1928 square feet (179 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite. .

Distances are displayed to the nearest 0. 1 mile and kilometer. Springhurst Towne Center Shopping Center - 0. 2 km / 0. 1 mi- Norton Children's Medical Center - 1. 3 km / 0. 8 mi- E. P. Tom Sawyer State Park - 1. 4 km / 0.

9 mi- Paddock Shops - 3 km / 1. 8 mi- The Summit Shopping Center - 3. 5 km / 2. 2 mi- Chamberlain Pointe Shopping Center - 3. 8 km / 2. 4 mi- Old Brownsboro Crossing Shopping Center - 4. 1 km / 2.

5 mi- Norton Brownsboro Hospital - 4. 1 km / 2. 6 mi- Norton Brownsboro Hospital - 4. 1 km / 2. 6 mi- IceLand Sports Complex - 4. 3 km / 2.

When you stay at Aloft by Marriott Louisville East in Louisville, you'll be in a shopping district, within a 15-minute walk of Springhurst Towne Center Shopping Center and E.P. Tom Sawyer State Park.

This hotel is 14.5 mi (23.3 km) from Kentucky Exposition Center and 14.2 mi (22.9 km) from KFC Yum Center. Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Louisville?

This hotel has 1928 square feet (179 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 2.00 to 9.00 for adults, and USD 2.00 to 9.00 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Springhurst Towne Center Shopping Center 0.5 km / 0.3 mi
E.P. Tom Sawyer State Park 0.9 km / 0.6 mi
Norton Children's Medical Center 1.5 km / 0.9 mi
Avish Gardens Shopping Center 3.1 km / 1.9 mi
Paddock Shops 3.2 km / 2 mi
The Summit Shopping Center 3.7 km / 2.3 mi
Chamberlain Pointe Shopping Center 4.1 km / 2.5 mi
Old Brownsboro Crossing Shopping Center 4.3 km / 2.7 mi
Norton Brownsboro Hospital 4.4 km / 2.7 mi
IceLand Sports Complex 4.5 km / 2.8 mi
Baptist Health Medical Group Primary Care 7.5 km / 4.7 mi
Hurstbourne Corners Shopping Center 7.9 km / 4.9 mi
Hurstborne Shopping Center 8.8 km / 5.4 mi
Ohio River Valley 8.8 km / 5.5 mi
Mall St. Matthews 9.9 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
Show 21 more facilities & services
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Lift access
  • Terrace
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Restaurant
  • Poolside snack bar
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • SnacksExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Aloft Louisville East

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Aloft Louisville East

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Aloft Louisville East

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6-1
    QUADRUPLE AccessiblePhoto unavailable4 photos

    Aloft Louisville East

    QUADRUPLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Aloft Louisville East

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable4 photos

    Aloft Louisville East

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    Aloft Louisville East

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Aloft Louisville East

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Aloft Louisville East

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Aloft Louisville East

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Aloft Louisville East

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Aloft Louisville East

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Aloft Louisville East

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Aloft Louisville East

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Aloft Louisville East

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    Aloft Louisville East

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aloft Louisville East

9.0
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Anthony
.
10/10
Exceptional
01 Aug 2026
Michael
I really enjoyed my stay at Aloft by Marriott Louisville East. I love the new concept because it has such a fresh and different vibe from the typical hotel experience. From the moment I walked in, I could tell this place was designed with a modern, welcoming feel.

Everything stood out to me. The room was stylish and comfortable, the check in area was open and inviting, the food area was convenient, and the lounge was a great place to relax. The entire hotel has an upbeat atmosphere that makes you feel comfortable whether you're traveling for business or just getting away for a few days.

If you're looking for something different from the usual hotel experience, I highly recommend giving Aloft Louisville East a try. I would definitely stay here again.
8/10
Excellent
28 Jul 2026
Lisa
The hotel itself was great. Most of the front staff were very friendly. Our main issue was the bar was not open regularly and even close when night while we were there. My best friend really needed her bloody Mary.
10/10
Exceptional
26 Jul 2026
Heather
Only thing I hate is that it says they have breakfast but you have to pay. Keep your eyes open, if it doesn't say included you have to pay and.its not.cheap per perso or.its grab and and go which is like going to a gas station
10/10
Exceptional
19 Jul 2026
Judi And mark
Nice star
10/10
Exceptional
17 Jul 2026
craig
Great place to stay
10/10
Exceptional
12 Jul 2026
David
Everything I needed when I needed it. Clean and comfortable
Self
10/10
Exceptional
06 Jul 2026
Zach
Super nice and clean room that accommodated our dog as well. Beds were extremely comfortable and amenities all looked new and were well maintained. Also didn’t have a pet fee for our dog which was an added bonus. Will be looking to add this chain to our go to brands when traveling in the future!
Partner
10/10
Exceptional
27 Jun 2026
Walter
Very convenient to shopping, restaurants and family.
Partner
10/10
Exceptional
25 Jun 2026
Camille
Great service
Self
8/10
Excellent
18 Jun 2026
tikki
Good property to stay at for a weekend, for couples
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Nathan
Friendly staff, clean, dog friendly (no fee), pool is a plus with kids!
Family_with_children
6/10
Pleasant
15 Jun 2026
Larry
House keeping wasn’t good. Stayed 4 nights and they never replaced the cups and coffee packs I used. Also there were no breakfast options without paying. Probably won’t stay there again.
Self
4/10
Poor
12 Jun 2026
Jen
Mold in bathroom and the bathroom especially was just run down and needed fixed up.
Family
10/10
Exceptional
12 Jun 2026
Brandon
Clean room!! Nice comfortable stay
Partner
10/10
Exceptional
11 Jun 2026
Joshua
Hotel was super clean, helpful staff and a great location.
8/10
Excellent
09 Jun 2026
Linda
Always stay at this location when visiting family. Staff is nice rooms are clean. Don't use the pool but the bar is a nice touch to get us out of the room for a while at night.
Partner
8/10
Excellent
07 Jun 2026
Rawan
Good stay. The room could have been a little cleaner, but the main issue was the shower door. Due to the angle of the shower head, handle, and door, there's no way to turn on the water without getting soaked and getting the floor wet.
Partner
10/10
Exceptional
07 Jun 2026
Jordan
So nice when traveling with dogs. No extra charge and very accommodating
Partner
8/10
Excellent
05 Jun 2026
William
There was a recurring noise from outside our window, maybe from HVAC units or some other motor. It did not really interfere with our sleep.
Partner
10/10
Exceptional
04 Jun 2026
Terika
Awesome
10/10
Exceptional
29 May 2026
George
Need to make sure to have doggie bags and empty the poop bag for the dogs. Helps keep it pet friendly
Partner
8/10
Excellent
27 May 2026
Kennedy
rooms were on the smaller side but we weren’t in our room much anyway so it didn’t matter to us!
Friends_and_family Family
6/10
Pleasant
26 May 2026
Andre
Our room was very damp, the sheets and carpet were damp, there was a damp, mildew smell. All our clothes got damp being in the room. I did not feel like moving rooms as we were already unpacked at this point, so we just dealt with it. Other than that some minor updates and paint refreshes could go a long way. We would come back again and try a different room everything else was fine, and staff was friendly. My wife thinks maybe the ac has been leaking into the room but we are not certain.
Partner
8/10
Excellent
26 May 2026
Stephen
Pet rooms should ALWAYS have laminate flooring NEVER carpet. The carpet felt nasty! Definitely had to wear shoes at all times. The walls are also paper thin.
They have amazing shampoo/conditioner/body wash/soap!!!
Pet
8/10
Excellent
25 May 2026
Scott
A little difficult getting housekeeping but everything worked out. Price was good. For whatever reason it was a circus of barking dogs on Saturday morning that was annoying.
Family
10/10
Exceptional
20 May 2026
Diamond
Nice place
10/10
Exceptional
15 May 2026
Kathy
Room was clean. Staff was nice and helpful. Kids enjoyed the indoor pool
Family_with_children
10/10
Exceptional
13 May 2026
Anna
The property was clean and inviting to stay longer. The staff was great. The room was nice and comfortable. Only concern was the shower needed repairs. Floor needed new caulk and door would not close properly to keep water in shower.
Quality checks for showers needed.
Self
10/10
Exceptional
12 May 2026
Anne
This was a great stopover place. I would definitely stay here again!!
8/10
Excellent
11 May 2026
Laura
Loved that pets stay free!! Hotel was average to good. Outside trash can stayed full for the 3 days I was there and wasn't emptied. Great location, convenient to everything.
Partner
10/10
Exceptional
10 May 2026
Julio
La limpieza es buena, el reseccionista muy bien la atención, lo único malo que heran las 7:00 a. m. Y las muchachas de la limpieza estaban hablando mucho y se escuchaba todo , y faltaban dos horas para entregar la habitación, y una de ellas llegó a tocar la puerta que ya quería limpiar la habitación, me pareció un poco feo yo entiendo que es su trabajo, pero uno paga de 4:00 pm a 11:00 am , por lo demás todo bien.
Partner
10/10
Exceptional
03 May 2026
Jerrilyn
The staff and facility was great. Will stay again.
Self
4/10
Poor
01 May 2026
Eileen
We booked this hotel months in advance and specifically reserved a handicap-accessible room because my sister uses a wheelchair.

When we arrived, we were told there were no handicap rooms available and were placed in a standard room for the night. This made it extremely difficult for my sister, including not having a safe or accessible way to shower.

What was most frustrating is that we were repeatedly told no accessible rooms were available the next day either—until I stated we would need to be moved to another property. Suddenly, a handicap room became available and we were moved. That inconsistency was very concerning and honestly felt disingenuous.

While I appreciate that they eventually accommodated us, it should never have required pushing back after booking months in advance. Guests who require accessible rooms should be able to rely on those reservations being honored upon arrival—not treated as optional.

Overall, this was a very inconvenient and disappointing experience, and I would strongly caution others needing handicap accommodations to confirm in advance and be prepared to advocate for themselves.
8/10
Excellent
29 Apr 2026
William
The staff was friendly and quick. I didn't eat breakfast but they had a few different coffee choices and it was all nicely laid out.
Partner
10/10
Exceptional
28 Apr 2026
Trudi
The room was exceptionally clean & the stay was very quiet. We have stayed here several times & will definitely be back.
Pet
10/10
Exceptional
26 Apr 2026
PAUL
Great lounge area. Everything was very clean and nice staff
Partner
6/10
Pleasant
26 Apr 2026
Jermecia
Overall the experience was good not great. The shower was a 2/10 the water was hot but the water pressure was terrible.
Pet
10/10
Exceptional
23 Apr 2026
Amanda
Great hotel great stay love love loved our stay very pretty and fancy hotel
Family_with_children
10/10
Exceptional
21 Apr 2026
Tina
My room was fantastic and the entire atmosphere of this location is truly great! Thank you for a great experience.
Business
8/10
Excellent
21 Apr 2026
Kim
Clean room. Pet friendly
Family
6/10
Pleasant
12 Apr 2026
patricia
Didn’t plan for handicap room which was fine except the shower would flood into the bathroom. Not ideal
Pet
10/10
Exceptional
12 Apr 2026
Gaston
Clean room and helpful staff
4/10
Poor
11 Apr 2026
mark
I was surprised that breakfast was not included in the stay.It felt like you were trying to make a profit off the people by selling everything to them.
Partner
10/10
Exceptional
07 Apr 2026
Manya
We love this hotel. Clean rooms friendly staff and very dog griendly
Pet
10/10
Exceptional
06 Apr 2026
Peter
Great location, quiet! Kudos to that.
However we ran out of the liquid body soap, thinking the daily room attendant (Housekeeping/Maid) would notice, refill/replace it, well this didn't happen so the second day of no liquid body soap I mentioned something to the front desk, so when we got back that evening we found a plastic bag with the bottles sitting on the bathroom counter, not in their proper place on the shower wall. I couldn't replace these because it requires a key to unlock then relock.So I went downstairs and I was told someone would be right up to take care of this.
Yes this was taken care of then. It shouldn't have taken this.
Also concerns at the bar, my wife ordered the same drink 2 different visits a total of 3 orders, each of the same drink was made totally different by the same bartender?
How does this happen?
Also upon checking out we got dinged for Bonvoy tv? No explanation or placcard in the room explaining this.
You know this is a great place, but a lot of missteps prevent it from being a Grand Slam.
Family
8/10
Excellent
05 Apr 2026
Elaine N
Moldy shower but otherwise great
10/10
Exceptional
02 Apr 2026
andrew
Easy in. Easy out.
10/10
Exceptional
30 Mar 2026
David
Room was nice & clean.
Self
8/10
Excellent
29 Mar 2026
Dawn
Just a lot of outside noise. Good hotel!
Business
10/10
Exceptional
29 Mar 2026
Kenneth
Clean room
Friends_and_family Family
10/10
Exceptional
27 Mar 2026
Mika
Very pet friendly. Pet stays free. The property is in excellent condition with nicest staff. We stayed 4 nights and everything was above and beyond. Very good location, many restaurants.
Partner
10/10
Exceptional
23 Mar 2026
Jeanne
Our go-to hotel when we come to Louisville!
10/10
Exceptional
23 Mar 2026
Kenneth
Great location, clean, amazing staff and great pool!
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Ahmed
Awesome stay. My go to!
Family_with_children
10/10
Exceptional
15 Mar 2026
HANNAH
We travel a lot and this is the most kid friendly and really clean and comfortable stay. If I could give more than 5 stars, I would! Just spend a few extra dollars and stay here! it's worth it!
10/10
Exceptional
07 Mar 2026
Carolyn
Traveling with my dog proved frustrating. The hotels that don't charge an arm and a leg are all sub-par. Aloft is an exception. Welcoming, clean, great staff the hotel reminds me of European hotels. I will definitely search out Aloft properties in the future.
Pet
10/10
Exceptional
04 Mar 2026
Sean
Great staff
Nice rooms
Pet
10/10
Exceptional
02 Mar 2026
Ann
We liked this place so much we stayed there twice, at both ends of our trip. The room was very clean, the staff was friendly, and the gym and pool were nice amenities. Best of all, our dog stayed for free. The only downside is you had to pay for breakfast, but overall, highly recommend.
Pet
10/10
Exceptional
22 Feb 2026
Todd
Dog friendly
8/10
Excellent
21 Feb 2026
Kate
Very functional hotel for our needs. Tidy, well laid out room was good for our two night stay.

The only downside is that the hotel has the sink/mirror area in the man room (separated by a partition). We were traveling with our baby and it would have been nice to be able to keep the bedroom completely dark/quiet while we were using the bathroom and sink.
Family_with_children
10/10
Exceptional
15 Feb 2026
Bruce
The bed was very comfortable and wonderful bathrooms. Shower was very nice.
Leisure Partner
8/10
Excellent
15 Feb 2026
Andrew
Ok
Business_and_leisure Partner
8/10
Excellent
15 Feb 2026
Greg
Room was clean
Staff was nice….only thing was shower head was terrible
Partner
10/10
Exceptional
07 Feb 2026
Stephanie
The room was clean and staff was helpful.
Partner
10/10
Exceptional
05 Feb 2026
Chad
Fantastic bed! Great shower! Modern and new feel in the room! An affordable last minute rate didn’t hurt either.
10/10
Exceptional
20 Jan 2026
Anthony
My stay here was great! The hotel was very nice. The bed was very comfy. The only thing I did not like was that the deposit was $200.
8/10
Excellent
18 Jan 2026
Yehya
Good
10/10
Exceptional
13 Jan 2026
John
I didnt stay for breakfast but when arrived I was greeted by a friendly staff member. The facility was clean and in good repair.
Self
10/10
Exceptional
11 Jan 2026
Stacey
Pet friendly, clean, modern & wonderful staff!
Partner
10/10
Exceptional
30 Dec 2025
Samuel
The property was excellent
Leisure Partner
10/10
Exceptional
29 Dec 2025
Manya
Our favorite place to stay in Louisville
Leisure Pet
10/10
Exceptional
28 Dec 2025
Nancy
Excellent stay !!! Very clean, comfy beds. Friendly staff. Will definitely be looking for this brand on our travels to stay !!
Leisure Partner
10/10
Exceptional
21 Dec 2025
Joseph
Very clean and convenient stop driving through town.
Leisure Pet
8/10
Excellent
19 Dec 2025
John
The place was clean and nice.
Leisure Family
4/10
Poor
18 Dec 2025
John
Not your typical Aloft. Very minimal
10/10
Exceptional
17 Dec 2025
Stephen
Clean, friendly staff. Great location!
10/10
Exceptional
14 Dec 2025
Kyle
Clean rooms, friendly staff. Pool was great just needs to be a couple degrees warmer.
Leisure Family_with_children
10/10
Exceptional
12 Dec 2025
curtis
Amazing staff and stay
Business
10/10
Exceptional
04 Dec 2025
Manya
Love this hotel. Rooms are clean and BR spacious. We have a dog so love the free pet.
Leisure Pet
10/10
Exceptional
28 Nov 2025
JENNIFER
Everything great as usual.
Thanks
Leisure Self
10/10
Exceptional
22 Nov 2025
Norrie
The pool was very nice the rooms were large staff was excellent .. nice are.. bar available if wanted
6/10
Pleasant
18 Nov 2025
rick
There's not a free breakfast and what they have is way overpriced.
Business Self
10/10
Exceptional
17 Nov 2025
Charles
Loved everything but the AC Unit……should be able to set your desired temp and constant air…..but not with this setup,,,,,,can get loud and humming and grinding effects,,,,check in and out personnel very friendly and efficient,,,,,
Friends_and_family Friends
10/10
Exceptional
14 Nov 2025
Tina
We did not eat breakfast. The hotel staff was great and room was clean and cozy!
Business
10/10
Exceptional
13 Nov 2025
Veneca
Did not have breakfast. Otherwise everything was good. Good walkable restaurant in area.
Leisure Pet
8/10
Excellent
10 Nov 2025
Richard
Such a nice, fun and quirky hotel. Check in staff was great (Leslie and Brandon), friendly and helpful. Hotel is very clean and so close to a lot of shopping. Walls are a little thin as you could hear neighbors. We had to run the fan all night to mask the neighbors noise and that led to drawing in outside air and our room being by the front door, the fan brought in cigarette smoke smell. Yuck!
10/10
Exceptional
09 Nov 2025
Victoria
Everything about our stay was very enjoyable
10/10
Exceptional
08 Nov 2025
Sabrina
The rooms was nice and clean! Bed was great and the staff were nice and accommodating!
Partner
10/10
Exceptional
07 Nov 2025
Stephen
We were in town for the ACC Cross Country Championships, the location was perfect and the accommodations were as expected.
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Jillian
Always a great place to stay when in town for business. Love the bar and bar tenders.
Business
10/10
Exceptional
02 Nov 2025
Kristina
Clean room, nice staff
6/10
Pleasant
03 Oct 2025
DANETTE
No breakfast, expected, but no microwaves in the rooms was not expected. The microwave in the lobby did not work.
Friends_and_family Friends
10/10
Exceptional
29 Sep 2025
Lauren
Clean and quiet
Leisure Family
6/10
Pleasant
26 Sep 2025
Daniel
Just an OK place to stay. Air conditioner extremely loud had to turn it off. Breakfast is a pay at the desk but no one was there!
Leisure Friends
6/10
Pleasant
23 Sep 2025
Rebecca
The staff was friendly but the price for what we got was underwhelming. They used an industrial cleaner that was just so strong it was giving us a headache.
Partner
10/10
Exceptional
21 Sep 2025
Phillesia
Ver
6/10
Pleasant
14 Sep 2025
Nancy
The website offered restaurant and bar food. Also complimentary breakfast. None of that was true. I came for the amenities. I won't be back. Other guest said the same. False advertising for what I paid.
Business
10/10
Exceptional
14 Sep 2025
Russell
Excellent
Business Pet
6/10
Pleasant
03 Sep 2025
Tomasz

Average

We stayed in Aloft many times, and all together I like those hotels, and the smart layout of their rooms, so I was very surprised to experience what we experienced in Aloft East Louisville. The room was wore out, furniture had scratches in the surface, but that wasn’t the reason for negative opinion. We left a blanket behind, and called the hotel right after we left, we were told to call the next morning, so we did, spoke to a lady, she never called back, we left a few messages - no response, nothing!!
Partner

Location & surroundings

Aloft Louisville East
10700 Westport Road, Louisville, United States

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Aloft Louisville East

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