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Holiday Inn Express Louisville Northeast

Louisville - KY · United States

3711 Chamberlain LaneView location

8.6/10Excellent645 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood8.8/108.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Louisville Northeast

Welcome to the Holiday Inn Express Louisville Northeast where we provide you with the best in amenities and service.

Our renovated guest rooms feature 55” flat panel TVs, top of the line Seally mattresses for the best night’s sleep you have ever had plus the convenience of a refrigerator and microwave in every room.

You will also enjoy a hot complimentary breakfast, large indoor swimming pool, Business Center, free guest laundry and both wired and wireless Internet service.

Centrally located on Louisville’s Northeast side near top leisure activities and many businesses, including the Ford Truck Plant less than a mile away, the Eastpoint Business Park, Paddock shopping center with more than 50 shops and restaurants, Cabelas, E. P. Tom Sawyer Park and The University of Louisville’s Shelby Campus.

Read more about this hotelShow less

We are also just 20 minutes away from the Louisville International airport, Downtown Louisville and the Kentucky Fair and Expo Center.

While in Louisville you may also want to visit Churchill Downs home of the Kentucky Derby and the Derby Museum, The Louisville Slugger Museum and Factory, Fourth Street Live Dining and Entertainment center, the Louisville Zoo and enjoy the spacious Louisville Water Front Park.

Come and enjoy Louisville; we look forward to welcoming you to our Holiday Inn Express.

When you stay at Holiday Inn Express Louisville Northeast by IHG in Louisville, you'll be near the airport, within a 5-minute drive of Norton Children's Medical Center and Springhurst Towne Center Shopping Center.

This hotel is 14.3 mi (23 km) from KFC Yum Center and 13.6 mi (21.9 km) from Louisville Mega Cavern. Make yourself at home in one of the 81 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Louisville?

This hotel has 463 square feet (43 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Pool access available from 9 AM to 10 PM.
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served at this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Norton Children's Medical Center 0.9 km / 0.6 mi
Springhurst Towne Center Shopping Center 2 km / 1.2 mi
E.P. Tom Sawyer State Park 2.7 km / 1.7 mi
Chamberlain Pointe Shopping Center 3.1 km / 1.9 mi
Old Brownsboro Crossing Shopping Center 3.8 km / 2.4 mi
Paddock Shops 3.8 km / 2.4 mi
Norton Brownsboro Hospital 3.9 km / 2.4 mi
The Summit Shopping Center 4.3 km / 2.7 mi
Avish Gardens Shopping Center 4.7 km / 2.9 mi
IceLand Sports Complex 6.2 km / 3.9 mi
Pewee Valley Confederate Cemetery 8 km / 4.9 mi
Baptist Health Medical Group Primary Care 8.5 km / 5.3 mi
Hurstbourne Corners Shopping Center 9.3 km / 5.8 mi
Hurstborne Shopping Center 10.2 km / 6.3 mi
Kentucky Artisan Distillery 11 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 81
  • Number of floors (main building): 3
  • Double rooms: 21
  • Suites: 16
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 28 more facilities & services
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Shop
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Louisville Northeast

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Louisville Northeast

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 49 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable3 photos

    Holiday Inn Express Louisville Northeast

    SUITE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Express Louisville Northeast

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-11

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Express Louisville Northeast

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Louisville Northeast

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Louisville Northeast

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 1 Bedroom • 55 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable2 photos

    Holiday Inn Express Louisville Northeast

    SUITE TWO BEDROOMS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 40 m²SUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Holiday Inn Express Louisville Northeast

    SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Holiday Inn Express Louisville Northeast

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Louisville Northeast

8.6
Excellent
645 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
22 Jun 2026
David
Our reserved room was not available when we got there. The staff member blamed the third party booking. Very frustrating to reserve a suite for a family stay and end up in a smaller room. We still got a room and it was cheaper than what we reserved but still disappointing. Breakfast was typical hotel breakfast, nothing special.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Daniel
Wonderful stay room was nice breakfast was great
Self
10/10
Exceptional
13 Jun 2026
Daniel
Everything was excellent
Self
10/10
Exceptional
05 Jun 2026
S
Great staff customer service
10/10
Exceptional
03 May 2026
Ray
wonderful place good for access to downtown. staff was great to make an even better vacation
Family
8/10
Excellent
01 May 2026
Kency
Great stay !
Partner
8/10
Excellent
20 Apr 2026
Andrea
Breakfast was ok. It wasn't what I expected. The foods was in the open
Hotel was near a strip mall with a liquor store.
10/10
Exceptional
30 Mar 2026
Jon
Great staff, easy access and clean facilities, breakfast was ok, but the hoilday inn express in Europe do a much better job offering healthy options
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Amanda
Friendly check in, clean room, great breakfast
8/10
Excellent
25 Mar 2026
Sara
Parking was excellent. The front desk staff where awesome and breakfast was delicious. The room was cozy and clean when we arrived. We was there 3 nights and housekeeping didn't not come into our room once. Even tho we requested for them to. It states on expedia and their website \"daily housekeeping\" we didn't receive any and our trash was running over we had several dirty towels and even had to go down to the front desk to get more towels. That's ridiculous.
Partner
10/10
Exceptional
10 Mar 2026
Joseph
Everything that was necessary that I needed
10/10
Exceptional
02 Mar 2026
Barbara
I only had issues with the pillows they were not comfortable for me. Bed was super comfortable.
Friends_and_family Friends
6/10
Pleasant
11 Feb 2026
Ty
Shower was luke warm at best. Pool was freezing.
Friends_and_family Family
6/10
Pleasant
06 Jan 2026
Steven
There is no hot water and the hdmi plugs didn’t work
Business Self
10/10
Exceptional
03 Jan 2026
Sheila
From the time my husband and I stepped into the hotel we were satisfied. The hotel entrance was clean. The front desk staff was kind, courteous and knowledgeable. Checking in was a breeze. Next we stepped into our hotel suite, which was clean and roomy. Our hotel suite was huge!! We also had an excellent view outside the window.

We then woke up to some delicious breakfast downstairs. The breakfast hostage was so kind and everything in the dining area was clean.

My husband and I were very pleased with our stay at this Holiday Inn Hotel.

We highly recommend staying at this hotel.🌟🌟🌟🌟🌟
Partner
4/10
Poor
01 Jan 2026
desarae
The toilet was broken. I had to fix it over 4 times
Self
4/10
Poor
03 Dec 2025
desarae
I started out in one room then had to change rooms because the shower was not working properly. In the second room, the heat wasn't working properly.And the toilet kept bubbling and spitting out water onto the floor from the toilet.
Self
8/10
Excellent
29 Aug 2025
Kevin
Everything was good, pool was nasty didn’t swim in it
10/10
Exceptional
20 Aug 2025
David J
Close to where I had to go
Leisure Self
8/10
Excellent
18 Aug 2025
Ralph
Breakfast: The cinnamon buns are great. Pancake machine was not working: probably out of batter.
Housekeeping did not enter our room to clean during our 2-night stay. We got a letter under the door Aug. 16 telling us not to expect cleaning.
Partner
8/10
Excellent
14 Aug 2025
Rebecca
The lady at the front desk when I first checked in was really nice and helpful through my stay.

The breakfast wasn’t that great but the unlimited coffee was an added bonus
Leisure Self
10/10
Exceptional
08 Aug 2025
Carol
Nothing
Leisure Friends
6/10
Pleasant
02 Aug 2025
Thiwakorn
Staffs are very nice, the hotel is walking distance to shopping areas. Easy to find and plenty for parking.
Leisure Family
8/10
Excellent
25 Jul 2025
Dawn
The trip was good, easy check in, good breakfast.
Self
10/10
Exceptional
22 Jul 2025
bridgett
Great hotel
10/10
Exceptional
13 Jul 2025
Shelia

Nice place!!

Very nice, clean and comfortable
Friends_and_family Family
10/10
Exceptional
26 Jun 2025
Marisha
N/A
Leisure Friends
8/10
Excellent
26 Jun 2025
Daniel
Very convenient....good location
Leisure Partner
10/10
Exceptional
22 Jun 2025
Josh
Was nice clean room and close to a lot of places
Partner
10/10
Exceptional
11 Jun 2025
James
We had a sweet room and it was nice and clean and the breakfast provided was great as usual at Holiday inn Express
Leisure Family
10/10
Exceptional
08 Jun 2025
robert
just great
Leisure Family_with_children
6/10
Pleasant
26 May 2025
Sabrina
Very disappointing. The sound has no buffer, very noisy, loud in room.. The pool was very unclean. Unable to swim. No one at the reception desk to puchase snacks from in the evening. Breakfast mediocre. I purchased two night stay and my cards were deactivated after the first night, had to go back to the front desk to be reactivated.
Just overall well below my expectations of quality.
Leisure Family
10/10
Exceptional
24 May 2025
Jeffery L

Two night stay Lexington

Tamara at front desk very nice. Offering local sightseeing tips. Took a swim in nice pool. Room - large, modern. Continental breakfast 5 star. Nice property
Partner
8/10
Excellent
08 May 2025
Sherry

Great stay

Was amazing on issue was kids knocking on doors and the front desk took care of it promptly.
Friends_and_family Family
10/10
Exceptional
26 Apr 2025
Rao
Clean.
Family_with_children
4/10
Poor
10 Apr 2025
Amanda
Booked this property due to location and amenities. After we got fully checked in, we were informed the pool and fitness center would be unavailable. If we knew this, we would’ve gone elsewhere.
Leisure Friends
8/10
Excellent
06 Apr 2025
Taylor
I really enjoyed my stay. My room was on the third floor and the only time I could hear other guests is if I was standing in the hallway. Room was clean and everything worked. Only downfall is the shower head it makes it like a sprinkle or three daggers… nothing in between. I’ll be back for sure!
Leisure Partner
10/10
Exceptional
29 Mar 2025
Kimberley

Great stay!!

Rooms were amazing and so comfortable! Check in process was easy as can be and super friendly! Breakfast was delicious just missing the bacon on the day we stayed :)
Friends_and_family Family
8/10
Excellent
22 Mar 2025
AL
Great experience.
10/10
Exceptional
16 Mar 2025
Melody
The room was very clean and the property was nice and quiet. The staff was so helpful and provided exceptional service!
Leisure Family_with_children
10/10
Exceptional
13 Mar 2025
David

Better than expected!!

Clean! Easy check in. Rooms were spacious and updated.
10/10
Exceptional
26 Dec 2024
JOHN
Good stay polite clean
10/10
Exceptional
23 Dec 2024
Monte
excellent experience
Leisure Partner
10/10
Exceptional
09 Dec 2024
Jeanette
Clean hotel
Business Family
10/10
Exceptional
29 Nov 2024
Leona
The Staff was very nice. Hotel was very clean
Leisure Family
2/10
Poor
13 Oct 2024
Jon
We had more trouble booking through Expedia. We were over booked twice. Called and refund did not show up on credit card. Booking iterinery showed one price, actual hotel stay showed another lower price which was printed on receipt. Will never book through Expedia again.
Leisure Family
10/10
Exceptional
08 Oct 2024
Janie
Front seat people were not friendly. The person in the food prep area was very nice
Leisure Family
10/10
Exceptional
06 Oct 2024
Virginia
Good hotel, recently renovated. Friendly staff!
Business_and_leisure Family
6/10
Pleasant
23 Sep 2024
Kayla
It was a pleasant stay. Friendly staff, clean rooms and shopping nearby.
Leisure Partner
10/10
Exceptional
13 Sep 2024
Susan
Excellent stay! The hotel staff is remarkable; friendly and efficient. The room clean and spacious. Wonderful breakfast available. 5 Stars!
Leisure Family
10/10
Exceptional
20 Aug 2024
michael
It's a great property. They need some hooks in the bathroom for the towels.
Business_and_leisure Partner
10/10
Exceptional
19 Aug 2024
Molly
Ease of arrival and departure
6/10
Pleasant
12 Aug 2024
Philip
Our room was definitely not clean when we arrived and the window shade was not functional. Other than those deficiencies it was a decent stay. The breakfast was typical. Certainly not on par with previous Holiday Inn Express experiences.
Leisure Partner
10/10
Exceptional
05 Aug 2024
Joyce
nice place to stay
Business_and_leisure Self
10/10
Exceptional
21 Jul 2024
Susan
We had a very nice stay! All the staff was very nice and helpful!
Leisure Family
6/10
Pleasant
03 Jul 2024
Stacy

Mediocre

At check in I was told I would get the $20 extra person fee back because I had 1 adult and 2 kids instead of 3 adults and my card was charged the original amount. Breakfast was below average, room had an odor, killed 3 spiders in our bathroom. 2 of the desk workers were great, one was unfriendly!
Friends_and_family Family
6/10
Pleasant
23 Jun 2024
Sarah

Ehhh

Our room didn’t have any toilet paper and it smelled like dirty mildewed wet socks.
Partner
10/10
Exceptional
13 Jun 2024
Chelsea
Great trip
10/10
Exceptional
12 Jun 2024
Mesfin
Every thing is an excellent for me.
Business_and_leisure Family
2/10
Poor
12 Jun 2024
Absalat
1 of the receptionist has a poor attitude towards guests
Leisure Family
10/10
Exceptional
09 Jun 2024
Carla

Nice, clean hotel

We had a fantastic stay. The room was clean & comfortable. Staff was very friendly and would say hello as we were coming & going. The indoor pool was nice. The towels at the pool were not restocked as often as maybe they should be but we had our own so it wasn’t a big deal. The breakfast was good. There is a nice breakfast area with restaurant like seating.
Friends_and_family Family
10/10
Exceptional
09 Jun 2024
Tim

Clean and Friendly

Greeted upon entry. Clean room. Modern room. Refreshed towels without me asking which I loved. Just need another hook or two in bathroom to hang towels.
Business
4/10
Poor
30 May 2024
Ellen

Don't take room 304.

Problems with the room: thermostat does not work, so the air conditioner was shut off by the hotel staff and did not operate afterward. The bathroom basin has no hot water-- only cold.
There were no other rooms available for us to move.
Partner
10/10
Exceptional
28 May 2024
Sarah
Great stay. clean comfy and plenty of space
Partner
10/10
Exceptional
05 May 2024
Julee
Easy access to the Derby-short drive. Lots of dining options within 5 miles.
Leisure Partner
10/10
Exceptional
07 Apr 2024
Teresa
The hotel is very clean and quiet.
8/10
Excellent
30 Mar 2024
April Kristeen
Breakfast was Hot, Tasty, & Fresh!! Water Pressure was GREAT!
Leisure Partner
10/10
Exceptional
22 Mar 2024
Richard
Staff very friendly
Leisure Partner
10/10
Exceptional
13 Mar 2024
Diane
Everything was clean and quiet
10/10
Exceptional
11 Mar 2024
Geffrey
Nice hotel…friendly staff…new carpet!
10/10
Exceptional
02 Mar 2024
Tim
Enjoyed our stay. Thank you!
10/10
Exceptional
26 Feb 2024
Gerry

The Breakfast Club

The staff was always available & ready to help me or answer questions. The room was clean and the breakfast had a variety of food to pick from & is my fav part! I will continue to stay here anytime I need to travel. 10/10
Self
4/10
Poor
25 Feb 2024
William
They over booked and gave our room away. We had to use a room with a king bed and a sofa bed for 4 adults. Very inconvenient and uncomfortable. Do not suggest using Holiday Inn Express.
Leisure Family
8/10
Excellent
17 Feb 2024
Larry

Almost great

A good place to stay but the breakfast was not up to Holiday Inn Express. The kitchen and dining rooms were small with people tripping over one another. The biscuits were burnt and the gravy was cold. The drinks were not very cold. The sausage was good.
10/10
Exceptional
06 Feb 2024
Bobby
CLEAN
10/10
Exceptional
04 Feb 2024
Ralph

Pleasant stay

Good stay. Good breakfasts. We were pleased to find our room cleaned and clean towels.
Partner
10/10
Exceptional
19 Jan 2024
Pamela
Room was awesome. Day staff was awesome. Night staff charged my account double what it should have been. Have to wait 7 business days to get my money back. That is very frustrating.
Business_and_leisure Family
10/10
Exceptional
16 Jan 2024
Carol
All of the above it met all my needs in every aspect except one morning the staff forgot to heat up the warming trays under breakfast food and the problem was rectified very apologetically
Leisure Self
10/10
Exceptional
13 Jan 2024
Chad
Great experience, new ans clean rooms.
6/10
Pleasant
19 Dec 2023
Silvia
fine for 1-2 nights however pool wasn't to my liking as nobody used it and pool's filter wasn't even on, so decided not to us it myself to avoid contracting anything.
Leisure Family
2/10
Poor
25 Nov 2023
Tara
Probably won’t be back. Overcharged for a 3 night stay, with very little concern shown for this error. Seems I need to chase them down to correct their mistakes. Nothing worse than TERRIBLE customer service!
Leisure Partner
6/10
Pleasant
13 Nov 2023
Jason
The only disappointing aspect was that the bathroom sink faucet barely stuck out into the sink. When washing our hands, our hands touched the back of the sink in order to get under the water. I’m so doing, water would collect on the counter surface and run to electronics (a safety hazard). We had to place a rag or towel around the faucet to prevent this water collection.

Otherwise, the stay was wonderful. The bed was very comfort, everything was clean, and the staff was hospitable. And, the hotel was within walking distance to shops and restaurants. If the faucet was fixed, we would come back.
Leisure Partner
8/10
Excellent
05 Nov 2023
mildred
I like the swing in the front with the little trees growing around it but it would be nice if there was walking stone to the swing. The swing would be great in pictures for the family but no real way to get to the swing.
Leisure Family
10/10
Exceptional
29 Oct 2023
David
Great staff from front desk to cleaning and maintenance crew
Leisure Family
10/10
Exceptional
06 Oct 2023
Paul

Great night's sleep

Stopped here overnight. We loved it the beds and pillows are the most comfortable. It was like sleeping on a cloud. Room was super clean and breakfast was just enough.
Partner
10/10
Exceptional
02 Oct 2023
Rosemary
Thumbs up!
Leisure Partner
10/10
Exceptional
01 Oct 2023
Michael
Clean and breakfast was very nice with more options than just continental breakfast
Self
8/10
Excellent
15 Sep 2023
Todd
Very clean.
Leisure
4/10
Poor
05 Sep 2023
Bruce
Go to the Aloft instead. Every room they gave us smelled of cigarettes.
Business_and_leisure
10/10
Exceptional
04 Aug 2023
Glenn
Room was fresh, clean, and properly maintained.
Bed was very comfortable and pillows perfext
10/10
Exceptional
26 Jul 2023
William
Nice, clean, safe, and friendly staff
Leisure Family
10/10
Exceptional
18 Jul 2023
Verified traveler

Excellent

I have traveled many places and have stayed in holiday inn hotels but this is the best place to stay.
Friends_and_family Friends
10/10
Exceptional
09 Jul 2023
Myra
Clean rooms
Business_and_leisure Family
8/10
Excellent
09 Jun 2023
Michael
Property very clean, bed great. Up to date room. Not many restaurants in the immediate area but a nice hotel.
Leisure Family
10/10
Exceptional
31 May 2023
James
Nice and clean, great service.
Leisure Family
10/10
Exceptional
28 May 2023
Kari

Would highly recommend

Friendliest staff, very accommodating, great breakfast, room super clean and comfortable. Great location.
Friends_and_family Family
10/10
Exceptional
20 May 2023
Rickey
It was very clean and spacious rooms
Leisure Family
8/10
Excellent
19 May 2023
Josh

Not a good room

Bedside lamps and the outlets didn’t work. Room kinda smelled bad
Business
8/10
Excellent
14 May 2023
Rose
Wish the pool was warmer
Friends_and_family Family
10/10
Exceptional
12 May 2023
Jonathan

Great place to stay

A very nice clean comfortable room which is what we needed after a very long drive. Breakfast was great and my daughter was enthralled with the pancake maker. Overall, could not have been happier.
Friends_and_family Family

Location & surroundings

Holiday Inn Express Louisville Northeast
3711 Chamberlain Lane, Louisville, United States

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Holiday Inn Express Louisville Northeast

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