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Tru by Hilton Shepherdsville Louisville South

Louisville - KY · United States

191 Centre Drive, 4View location

9.2/10Excellent956 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.0/109.0
Condition9.6/109.6
Neighborhood8.8/108.8
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Shepherdsville Louisville South

The following services and amenities are currently **not available**: Pool. Our efficiently designed rooms feature free Wi-Fi, large TV with live TV and apps and large bathroom. Fuel your day with free breakfast: options like eggs, oatmeal, pancake machine and more.

Get a snack and single-serve beer from the 24/7 Eat. & Sip. Fresh Lavazza coffee (no coffee maker in the room), tea and hot chocolate. Our spacious lobby is designed for work or play. Enjoy a game of pool or surf the web with free Wi-Fi.

Get work done from the semi-private alcoves, take a dip in the indoor pool or relax on the patio. Have fun in Kentucky at our Tru by Hilton Shepherdsville Louisville South hotel, conveniently located off I-65.

Read more about this hotelShow less

With a stay at Tru by Hilton Shepherdsville Louisville South in Louisville (Hillview), you'll be within a 15-minute drive of Kentucky Exposition Center and Kentucky Kingdom. This hotel is 11.1 mi (17.8 km) from Louisville Zoo and 11.2 mi (18 km) from Louisville Mega Cavern.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have hair dryers and bathrobes.

Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 75 per stay
    • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 350 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Brooks Hill Winery 4.8 km / 3 mi
Maplehurst Golf Course 4.8 km / 3 mi
Silver Heights Plaza Shopping Center 5.9 km / 3.7 mi
Paroquet Springs Conference Center 9.6 km / 6 mi
McNeely Lake Park 9.8 km / 6.1 mi
Cinemark Preston Crossings 16 9.9 km / 6.2 mi
Kart Kountry 10 km / 6.2 mi
Bullitt County History Museum 10.4 km / 6.5 mi
Awesome Flea Market 10.9 km / 6.8 mi
Great Clips Festival Shopping Center 11.2 km / 7 mi
Jefferson Mall 11.8 km / 7.3 mi
Jefferson Memorial Forest 12 km / 7.5 mi
Knobview Shopping Center 12.9 km / 8 mi
Floyd's Fork 13.1 km / 8.1 mi
Norton Community Medical 14.6 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Total number of rooms: 83
  • Number of floors (main building): 4
  • Single rooms: 48
  • Double rooms: 35
  • Accessible rooms: 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
Show 23 more facilities & services
  • Car park
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Air conditioning in public areas
  • Gym
  • Non-smoking area
  • Highchairs
  • Printer
  • Indoor saltwater pool
  • Continental breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Cash Free
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 21 m²ROO.KG-2
    Room KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton Shepherdsville Louisville South

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-2

    Room amenities

    • Wheelchair-accessible
    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Tru by Hilton Shepherdsville Louisville South

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q-2
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Tru by Hilton Shepherdsville Louisville South

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Tru by Hilton Shepherdsville Louisville South

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 21 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable4 photos

    Tru by Hilton Shepherdsville Louisville South

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Wheelchair-accessible
    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 26 m²ROO.KG-3
    Room KING SIZE BEDPhoto unavailable6 photos

    Tru by Hilton Shepherdsville Louisville South

    Room KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 21 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable6 photos

    Tru by Hilton Shepherdsville Louisville South

    Room KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Shepherdsville Louisville South

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Shepherdsville Louisville South

9.2
Excellent
956 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.6 /10
Neighborhood
8.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Jessica
Wonderful! Everyone was super nice!
Family_with_children
10/10
Exceptional
13 Jul 2026
Rebecca
Everything was super clean and the staff was so friendly! Everywhere I looked, there was an employee cleaning or straightening up and the sheets and towels smelled fresh. We didn’t need housekeeping during our stay, so we left the do not disturb hanger up, and when we got back, there was a thoughtful note saying that they were honoring our request, but if we needed anything, we could just call. I’ve never seen that before and I thought it was so nice!
The staff was super friendly and helpful. I would stay again!
Family
4/10
Poor
10 Jul 2026
MJ
Hilton properties are not what they used to be. This hotel and the staff are a good example of that. Very unfortunate.
Family
10/10
Exceptional
10 Jul 2026
Robert
Stayed one night on a road trip. The hotel was clean and the staff were amazing. I got there an hour early and they let me check into my room. After a 8 hour drive, that was awesome that they accommodated the early check in. Room was great and bed was very comfortable. Would absolutely stay again!
Self
10/10
Exceptional
05 Jul 2026
Jeremiah
Everything was perfect
Partner
10/10
Exceptional
03 Jul 2026
Douglas
Great staff, nice and clean, breakfast bar was OK. We would stay there again.
Partner
10/10
Exceptional
30 Jun 2026
Debbie
Loved that they had a pool table.
Family
10/10
Exceptional
30 Jun 2026
Courtney
Enjoyed my stay, as always.
Partner
10/10
Exceptional
24 Jun 2026
Linda
Clean room. Good breakfast
Partner
8/10
Excellent
14 Jun 2026
Lucian
We had a wonderful stay! The room was clean and confortable, and the staff were welcoming and helpful. Highly recommended !
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Monique
Pool was closed when we arrived
10/10
Exceptional
04 Jun 2026
Andrea
A very positive, welcoming staff. There was a pool table, Jenga and Connect Four for the child and adults available for use. The gym looked clean and the pool was inviting.
Self
8/10
Excellent
25 May 2026
Cheryl
Small room but clean had a
Bed and shower which is all we needed
Family
8/10
Excellent
18 May 2026
April
The hotel stay was pretty good. MY only complaint is the walls were paper thin YOU CAN HEAR EVERYTHING!! ITS LIKE THE HOTEL IS BUILT OUT OF PAPER!!
Friends_and_family Family
10/10
Exceptional
18 May 2026
sonia
Good
10/10
Exceptional
17 May 2026
Lisa
Amazing staff. Comfortable room, and nice comfortable bed.
Breakfast was great.
Friends_and_family Family
2/10
Poor
17 May 2026
Shwanda
We did not starting the paid for night due to disrespectful, bullying staff member. Parking was the best thing about it.
Partner
10/10
Exceptional
17 May 2026
Micah
It’s great!
Family
10/10
Exceptional
16 May 2026
Aaron
Everything was clean and fresh!
Friends_and_family Family
10/10
Exceptional
09 May 2026
Michael
Has to one of the best hotel experiences in a long time. We will stop here, if and when we come back though.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Josh
Very clean hotel, nice pool, decent breakfast.
10/10
Exceptional
11 Apr 2026
Chris
Clean and very nice staff
Self
8/10
Excellent
29 Mar 2026
Christina
Staff friendly
Self
10/10
Exceptional
29 Mar 2026
Alejandra
Breakfast wasn’t the best. Needs more options. The bedroom looked really clean and good, it’s just they have a small problem with lady bugs, other than that, really good experience. The kids have a lot to do too! Very kid friendly!! 10/10.
Family_with_children
10/10
Exceptional
29 Mar 2026
Stanley
Yes the menu was fresh parking was safe well lit
10/10
Exceptional
22 Mar 2026
peter
Very nice hotel. Room had fridge, but no microwave ( no biggie for us). Coffee was available 24 hours in lobby . Room was modern and had plenty of USB ports.
Family
10/10
Exceptional
22 Mar 2026
Tina
Wonderful stay. Rooms are small, but for a one night stay, that was just fine. Beautifully decorated and clean. The shower was almost like a spa treatment! Staff were very friendly and helpful. The complementary breakfast was very nice.

The only thing I would recommend is, with it being a smaller space, covering the wooden corners of the bed frame as it is very hard on the knees.

I would definitely recommend this hotel!

Partner
8/10
Excellent
21 Mar 2026
Thomas
Area was near the interstate and a fire station. Bed was comfortable and good for a quick stay.
Partner
10/10
Exceptional
15 Mar 2026
Lauren
The hotel was great for a one night stay. Staff was super friendly!
Partner
10/10
Exceptional
13 Mar 2026
Jon
Nice place
10/10
Exceptional
19 Feb 2026
John
Yes
Self
10/10
Exceptional
11 Feb 2026
Paige
Clean room Friendly staff
2/10
Poor
31 Jan 2026
Angel
Their pool was under maintenance and hopefully did not tell us and did not give us more money back
10/10
Exceptional
29 Jan 2026
Carrie
We love Tru Hiltons! Always consistent, clean, friendly and fun!
6/10
Pleasant
27 Jan 2026
Michael
The room was nice. However, the ceiling/floor above creaked everything the person in the room above walked around. The shower was horrible. Luke warm warm at best and no water pressure. I had to point the shower head straight out in order for the water to rise out my hair.
Business
4/10
Poor
18 Jan 2026
Todd
We booked this location for the use of the pool. This is the second Hilton property in a row that we have stayed at where the pool was closed. It was not noted on the Expedia site that the pool was closed. As the staff member stated it is noted at the front desk upon entry of the property, however we arrived at appx. 9p.m. and booked a no cancelation reservation theough a third party booking site which limits our options after traveling nearly two hundred miles from home. I do expect more from this brand, but am learning to expect less. Thank you for your time.
Leisure Family
10/10
Exceptional
11 Jan 2026
Joseph
Clean room friendly staff
Friends_and_family Family
10/10
Exceptional
10 Jan 2026
Victoria
Parking was safe and easy. Staff exceptional!
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Scott
Excellent
10/10
Exceptional
04 Jan 2026
brian
Front desk was awesome and room was great. Issue with shower getting hot but just took several minutes to get there.
Partner
10/10
Exceptional
30 Dec 2025
Howard
Room & hotel was clean and all is relatively new. Reminder to bring your white noise machine if insomniac, as hotel is in flight path from Louisville Airport, with UPS flights taking off every 5-7 minutes between 11 PM and 1 AM. Usually can counter this with running fan on room heat/air unit, but not an option at Tru.
Self
10/10
Exceptional
29 Dec 2025
Senthil Murugan
Everything is great. Staffs are awesome. Room is clean. Service is excellent.
Leisure Family
10/10
Exceptional
29 Dec 2025
Lisa
Nice, clean & comfy beds.
10/10
Exceptional
27 Dec 2025
Trevor
Very friendly staff, very clean and comfy rooms
Leisure Partner
2/10
Poor
26 Dec 2025
Shwanda
We chose this hotel because of the indoor pool as our grandchildren like the diversion. The pool was closed. We were so disappointed that we chose a different hotel. And Hotels.com, there booking agent, gave us a whole $25 back. Ridiculous.
Friends_and_family Family
10/10
Exceptional
17 Dec 2025
Rebecca
Excellent service from check in to check out highly recommend very clean
Business Family
10/10
Exceptional
13 Dec 2025
Lisa
Very modern....loved it
Leisure Pet
4/10
Poor
13 Dec 2025
Toni
The pool was closed which really bummed us out. The hot water in the shower was hardly lukewarm. The place was clean but the room stayed very warm even when turning down the thermostat. No microwave. The bottles of body wash, shampoo, etc in the shower were all empty as well
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Shawn
Love staying at Tru.
Partner
6/10
Pleasant
29 Nov 2025
Matthew
Room was clean. Blanket on the bed was not a blanket but rather a mattress protector. Elastic on edges was odd and uncomfortable. When brought to the attention of the front counter, the response was oh sorry.
10/10
Exceptional
28 Nov 2025
Sandy
Good place to stop for the night on our trip to GA.
Partner
10/10
Exceptional
24 Nov 2025
JORGE
Great staff
Leisure Friends
10/10
Exceptional
23 Nov 2025
Hannah
Staff was very helpful and courteous. Room was just what we needed. Lobby was fun - lots of things to do for kids! Overall great stay!
Leisure Family_with_children
10/10
Exceptional
11 Nov 2025
John
Yes to all that was done for us. Everything was fine
10/10
Exceptional
28 Oct 2025
Eilene
Good stay
10/10
Exceptional
23 Oct 2025
Scott
Beautiful dog-friendly hotel close to the expressway and next door to a Cracker Barrel. What could be better?
Leisure Pet
10/10
Exceptional
20 Oct 2025
Mark
Breakfast was your standard hotel, parking was easy, Staff was friendly and facility was clean throughout
10/10
Exceptional
19 Oct 2025
Carol
Excellent
Friends_and_family Family
2/10
Poor
15 Oct 2025
Danielle
Extremely rude and unprofessional staff, especially the supervisor man. He wanted to charge me a fee for my son’s special needs dog. Extremely noisy during quiet hours. I had to report someone stomping above my room three times. Beds were extremely hard.
Business Family_with_children
10/10
Exceptional
10 Oct 2025
Mary Ann
Hotel staff were very helpful and friendly. Nice to be able to have breakfast and loved the oatmeal.
Leisure Friends
10/10
Exceptional
05 Oct 2025
Derek
Hot water could be hotter in the shower besides that everything thig else was excellent
Partner
10/10
Exceptional
04 Oct 2025
Teresa
Nice clean room, super comfortable bed and bedding, lots of breakfast choices, helpful staff. The only drawback was the constant blinking light on the alarm on the wall near the bed.
Leisure Family
10/10
Exceptional
16 Sep 2025
Hannah
Parking was easy and available each night. I liked being able to sign into my own Netflix! Breakfast was good and had multiple healthy options. We stayed here for bourbon and beyond and it was an easy drive right to the festival each day!
Leisure Partner
6/10
Pleasant
04 Sep 2025
Kayla

Front desk clerk UNPROFESSIONAL!

Front desk clerk was absolutely unprofessional and rude! Started our stay off in a wrong foot! 😢
Partner
10/10
Exceptional
01 Sep 2025
Jeff
Newer property, very clean. Front desk was extremely polite. Gas , and several food locations right next door. Very happy with over all stay.
Leisure
10/10
Exceptional
30 Aug 2025
Phet
We traveled here with family
10/10
Exceptional
24 Aug 2025
Seleman
Great hotel
Leisure Self
10/10
Exceptional
19 Aug 2025
Ann

Road trip

We stopped here as we were returning home after a road trip. The hotel was clean quiet. Great place for families.
Partner
10/10
Exceptional
16 Aug 2025
allyson

Will come back

Very happy they extend breakfast till it runs out instead of throwing out! Was extremely happy will be back
Business
10/10
Exceptional
15 Aug 2025
Leslie
Very great and clean space to sleep for the night. Breakfast was actually decent as well
Leisure Family
8/10
Excellent
13 Aug 2025
Greg
Overall it was a great experience but the breakfast wasn't really that great. Options were very limited compared to other hotels, even other Tru hotels.
Leisure Family
10/10
Exceptional
04 Aug 2025
Kelli
Pleasantly surprised by this affordable hotel! Clean and comfortable property, attentive and friendly staff, nice breakfast included (which was being kept cleaned and stocked while it was open). It’s getting harder and harder to find a hotel like this one at this price point.
Leisure Friends
10/10
Exceptional
04 Aug 2025
Yesenia
Todo estuvo muy bien y el desayuno fue bueno con opciones para los niños 😊
Leisure Family
10/10
Exceptional
28 Jul 2025
Carla
Staff was Awesome
Leisure Self
10/10
Exceptional
25 Jul 2025
Dawn
We enjoyed the fun atmosphere of the property, as well as the efficient setup of the rooms. Housekeeping was friendly and helpful. The atmosphere is very social in the lobby area with fun and interesting sitting areas. The only thing that was not a plus for us was the parking, it seemed a bit limited, but we will definitely book again when we are visiting our family in the Hillview area.
Leisure Family
10/10
Exceptional
24 Jul 2025
David
Staff is wonderful at this hotel, always friendly.
8/10
Excellent
24 Jul 2025
Jerry

Indy trip

Nice comfortable room and friendly staff. Convenient to interstate and dining options.
Friends_and_family Family
6/10
Pleasant
19 Jul 2025
Louie
Unadorned, tiny room with only one chair.
Leisure Partner
8/10
Excellent
17 Jul 2025
Stephanie
Pros: easy check in, comfortable bed, clean, giant tv.
Cons: room smelled musty, very small, not a good value for the price.

Would stay again if I had to.
Leisure Partner
10/10
Exceptional
13 Jul 2025
Brittany

Great, Comfortable, Safe, Family Friendly Hotel

Softest hotel bed I've ever stayed in! So comfy!
The staff was friendly and helpful in recommending restaurants in the area.
A fun and great family friendly hotel! Games in the lobby and a great indoor pool. Super clean and nice! Felt safe the whole time! Would definitely recommend.
Friends_and_family Family
2/10
Poor
13 Jul 2025
Marcie
Poor ser
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
WILLIAM
Always enjoy staying at the Tru properties. First time traveling with a pet and all went very well, even though it was 4th of July and fireworks went on and on (expected that).
Leisure Pet
2/10
Poor
04 Jul 2025
michael
Staff refused to change rooms
Leisure Family
10/10
Exceptional
29 Jun 2025
Gary

Keep it affordable

Loved the blackboard with suggestions where to eat and things to do. I just took a picture and off i went.
Self
10/10
Exceptional
23 Jun 2025
Jody
It was quite updated clean. So happy that the front desk accommodated us and let us check in early.
Leisure Partner
10/10
Exceptional
22 Jun 2025
Kathy
Very clean.
6/10
Pleasant
20 Jun 2025
Kelsey
The hotel was okay. It was clean. However, they didnt have any staff to clean the rooms or get you towels for your stay. They just had a note on the door that said something to the effect of low on staff and that you had to go down to the front desk if you needed anything. They also charged me $50 for my service dog. No other hotel has charged me for my PDS dog. Overall the stay was fine and the hotel is clean.
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Patricia
Nice clean safe place. Like that the bathroom has walk in shower.
Leisure Partner
2/10
Poor
15 Jun 2025
Melissa
We were very unhappy with our stay. For the price we paid we expected, rooms to not smell of mold and mildew, the ice machine had stuff floating in the ice. The beds were very uncomfortable. I have never had a worst stay. Also amenities were terrible, the in room fridge didn’t work.
Friends_and_family Family
10/10
Exceptional
03 Jun 2025
Troy
I love the activities they have in the lobby!
Leisure
10/10
Exceptional
01 Jun 2025
thomas
The staff was excellent and made us feel welcome. The room was clean and comfortable. Having Netflix in the room was a huge plus. Free coffee and tea was available all day and night. I can’t say enough about this room , it was great
Leisure Family
10/10
Exceptional
26 May 2025
Rick
All good. The room clock time was off by 12 minutes and a screwdriver needed to fix it. TRU hotels are always good since they are newer.
Business
6/10
Pleasant
21 May 2025
Tina

Great location

The location was perfect, my only complaint is that my room was very musty smelling. I went and asked for a room spray, front desk clerk gave me what she had but I ended up going to Walmart and buying a candle. It smelled just fine then but when I woke up in the middle of the night that same musty smell was back. I mentioned it to the front deck clerk upon my leaving and she said she would’ve gladly given me a different room. I chose not to be a nuisance. I would stay again for she.
Business
10/10
Exceptional
14 May 2025
Chris
This property was very clean and the staff was always nice and helpful with any questions. The fitness area was clean and had everything needed for a good workout. the breakfast was always stocked with numerous options.
Leisure Pet
4/10
Poor
09 May 2025
Tara
Extremely thin walls that I heard everything through beside and above me well past 10 PM. Extremely uncomfortable, lumpy, hard bed; poor bathroom lighting, shower sprayed water over half of the floor. It felt and smelled like a cold hospital room. Only plus was the breakfast. Very disappointing for a Hilton property.
Business Self
10/10
Exceptional
01 May 2025
Russell
Close to casino. Staff very friendly and rooms were nice.
Leisure Family
10/10
Exceptional
30 Apr 2025
Kimio
Clean room
10/10
Exceptional
28 Apr 2025
Chris
Check in was quick and the staff was very friendly. The gym was good and the breakfast had many options.
Leisure Pet
10/10
Exceptional
11 Apr 2025
Mary
The location is very convenient to anything you would need
Leisure Family
10/10
Exceptional
03 Apr 2025
Jeremy
Excellent hotel and quiet!
Business

Location & surroundings

Tru by Hilton Shepherdsville Louisville South
191 Centre Drive, 4, Shepherdsville, United States

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Tru by Hilton Shepherdsville Louisville South

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