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Comfort Hotel Pacific Cleveland

Brisbane - QLD · Australia

128 Middle StreetView location

7.2/10Very good341 Reviews
Cleanliness7.6/107.6
Service7.8/107.8
Comfort7.0/107.0
Condition6.6/106.6
Location8.0/108.0
Neighborhood9.0/109.0
Amenities6.8/106.8
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Hotel Pacific Cleveland

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

Whether your trip to our hotel in Cleveland, QL is work-related or you are looking for a vacation hotel for a getaway, you are sure to get a great night of rest at the Comfort Hotel Pacific Resort.

Amenities include free WiFi, free parking, an outdoor pool, lounge and guest laundry facilities. Guest rooms feature a refrigerator, work area, flat-screen TV and coffee maker.

Our family hotel is steps away from local restaurants, shopping, public transportation and attractions, including Redlands Art Gallery, Ruby Bay Marina, Stockland Cleveland Shopping Centre, Karragarra Island and Redlands Track Park.

Read more about this hotelShow less

A stay at Comfort Hotel Pacific Cleveland places you in the heart of Cleveland, within a 15-minute walk of Grace Hartley Bushland Reserve and Black Swamp Wetlands. This hotel is 21.3 mi (34.2 km) from Brisbane International Cruise Terminal and 0.9 mi (1.5 km) from Cleveland Ferry Dock.

Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

Featured amenities include express check-out, complimentary newspapers in the lobby, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until 5:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 8:30 AM - 5:00 PM
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Grace Hartley Bushland Reserve 0.8 km / 0.5 mi
Black Swamp Wetlands 0.8 km / 0.5 mi
Cleveland Ferry Dock 1.5 km / 0.9 mi
Redland Museum 2 km / 1.2 mi
Dawson Road Nature Refuge 3.9 km / 2.4 mi
Squirrel Glider Conservation Area 4.3 km / 2.7 mi
Wehr Urban Habitat 4.4 km / 2.7 mi
Weippin St Conservation Area 4.4 km / 2.8 mi
Ormiston House 4.4 km / 2.8 mi
Judy Holt Bushland Refuge 5.7 km / 3.5 mi
Windemere Road Bushland Refuge 6.3 km / 3.9 mi
Tarradarrapin Creek Wetlands 6.5 km / 4 mi
Greater Glider Conservation Area 6.5 km / 4 mi
Eprapah Conservation Reserve 6.9 km / 4.3 mi
Birkdale Bushland Refuge 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Car hireExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Lift access
  • ShopExtra charge
Show 13 more facilities & services
  • GardenExtra charge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Outdoor freshwater pool: 1
  • SaunaExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 5 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable4 photos

    Comfort Hotel Pacific Cleveland

    TRIPLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Desk
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2-1

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE QUEEN BED NON SMOKINGTRIPLE • QUEEN BED NON SMOKINGTPL.NM-QN

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    TRIPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 5 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable2 photos

    Comfort Hotel Pacific Cleveland

    Room QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 5 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable2 photos

    Comfort Hotel Pacific Cleveland

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Fridge
    • Centrally regulated air conditioning
    • Desk
    • Hairdryer
    • Radio
    • Minibar

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 5 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable2 photos

    Comfort Hotel Pacific Cleveland

    Room KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 5 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable2 photos

    Comfort Hotel Pacific Cleveland

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Fridge
    • Minibar
    • Radio
    • Hairdryer
    • Desk
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 5 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable3 photos

    Comfort Hotel Pacific Cleveland

    DOUBLE NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Radio
    • Minibar
    • Hairdryer
    • Fridge
    • Centrally regulated air conditioning
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 5 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Comfort Hotel Pacific Cleveland

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Minibar
    • Fridge
    • Centrally regulated air conditioning
    • Desk
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 5 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable1 photo

    Comfort Hotel Pacific Cleveland

    DOUBLE QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • Radio
    • Desk
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 5 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable11 photos

    Comfort Hotel Pacific Cleveland

    SUITE TWO QUEEN BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Balcony
    • Centrally regulated air conditioning
    • Minibar
    • Kitchen
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Comfort Hotel Pacific Cleveland

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Hotel Pacific Cleveland

7.2
Very good
341 Reviews
Cleanliness
7.6 /10
Service
7.8 /10
Comfort
7.0 /10
Condition
6.6 /10
Location
8.0 /10
Neighborhood
9.0 /10
Amenities
6.8 /10
100 reviews shown
2/10
Poor
03 Aug 2026
Lyall
We had a 6 night stay and the bed sheets were just pulled up never made the bed properly or washed the sheets, nobody attended room at all on one day. Needs a lot of maintenance throughout and when you have a problem you cannot find any staff
10/10
Exceptional
11 Jul 2026
Scott
Great area
Business
6/10
Pleasant
22 May 2026
Myra
The bed was fine. The bathroom was clean. The furniture was dusty and the window dirty.
Self
8/10
Excellent
18 May 2026
David
Location was great, close to shops and restaurants, hotel was clean and staff very helpful, was a little disappointed that the bar was in operation though.
Self
6/10
Pleasant
27 Apr 2026
Alison
Wifi extremely poor and unable to watch TV as it relied on the wifi. The normal TV aerial also did not work well.
Room was clean but old. Not sure why we didn't get housekeeping. No real explanation given.
Partner
2/10
Poor
10 Apr 2026
Sohaib
I had a very disappointing experience at Comfort Inn Cleveland.

The service was extremely poor from the moment I arrived. The staff members were rude and not helpful at all, which made the whole stay uncomfortable. There was no proper guidance, and it was very difficult to even find my room.

The room itself was not up to standard. It had an unpleasant smell as soon as I walked in, and the beds were not clean, which is completely unacceptable for any hotel. On top of that, there were hardly any amenities provided, making the stay even more inconvenient.

Overall, this place does not meet basic expectations for comfort or service. I would not recommend staying here.
Self
8/10
Excellent
08 Apr 2026
Anita
Excellent location, great staff and very welcoming environment. Parking is easy, shops restaurants all in walking distance, great clean pool and welcoming staff, very happy with our stay
Family
6/10
Pleasant
26 Feb 2026
Lesley
Staff very friendly. Room was clean but a bit dated.
Partner
6/10
Pleasant
18 Jan 2026
Deb
The room was born and comfortable. Staff were very helpful, the pool area needs a bit of upgrading, no pool towels, the reception area was very nice. We had a late check out with no problems. I wished we had upgraded for a balcony. Location was excellent with everything very handy
Partner
8/10
Excellent
19 Nov 2025
Douglas
Good value hotel in good location
Business
10/10
Exceptional
06 Nov 2025
Susan
Room was clean, check in was easy and the front counter staff was friendly.
Business Partner
10/10
Exceptional
06 Nov 2025
Naomi and Troy
Room.was clean, very good for an overnighter.
Friends_and_family Family
2/10
Poor
16 Oct 2025
william
The first room they gave me the boxspring was smashed under the mattress and the mattress sitting in it and they knew that. The next room they changed me to the shower door three sections kept on falling off every time he used it. There was a big crack and smash in the bathroom door there were holes in the walls And glue. Tape marks on the walls, and the carpet had stains in it.
Look like a lot of alcoholics stayed there, banging doors all the time and smelling of drugs in the hallways.
The gardens were unkept.
The swimming pool had green algae grind along the sides. And they left the automatic robot cleaner for the pool in it continuously.
Outside of the pool was filthy and dirty and for the six days we stayed there. No one removed a punctured inflatable large light on the ground with dirt and dirty water all over it.
Much of the hotel was like a person had been a hoarder and hoarded things and all different corners and junk.
Some days trash in front of the front door stayed there for days.
When I asked for a change of room since they gave me the worst room. They had the first night we arrived. They said there was no other rooms available. Although on Expedia biggest travel site in the world, it said they had three rooms available.
Their advertise and comforting sign had flickering light in it continuously. It looks like they don’t do any maintenance if they don’t have to. The faucet in the shower leaked all the time. I could tell there’s no point in talking to the people.
Business_and_leisure Family
10/10
Exceptional
10 Oct 2025
Scott
Clean room. Easy walking distance to the main street for supermarkets and restaurants. Quick stroll down to the raby bay as well
Leisure Family
10/10
Exceptional
10 Oct 2025
Mark
Good
8/10
Excellent
03 Oct 2025
Kylie
Good as always
Leisure Self
10/10
Exceptional
27 Aug 2025
Martin

Great hotel

Very kind and helpful staff. Stayed in a villa. Spacious, very comfortable. Looking for another reason to stay again.
Partner
2/10
Poor
26 Aug 2025
paul
this place has completley lost the plot Air con had no filter on it free to air tiv does not work at least 5 ladies of the night renting rooms out which is no drama except when you are trying to sleep and you charge 200 a night teh bathrooms was a disgrace the bar not open not even from 5 till 7 i have never complained i take the view bad word of mouth is good enough but wotif should not be advertising this place and what a shame it used to be very good. Dont stayt here unless its 50 a night and you like noise all night. Dreadful
Business Family
4/10
Poor
22 Apr 2025
Chris
Rooms are run down and for the condition of room price of stay is way to high
Leisure Partner
10/10
Exceptional
26 Mar 2025
Sahn
Was a great stay. Very clean and safe.
Leisure Family_with_children
6/10
Pleasant
14 Mar 2025
Birgit
Staff friendly but property in need of repair.
Leisure Family
4/10
Poor
15 Jan 2025
julie

Nice stay just needs upgrading

Right in the middle of Cleveland so convenient for restaurants and shops. Reception staff were very friendly and welcoming. The whole place could do with a revamp as was very tired. The lift didn’t work on the day I was there so had to carry bags down one flight of stairs. Rooms are large and the shower was great bed was comfortable. I think that there are long term guests so can get a bit noisy at night. Parking was good and felt safe. No breakfast or restaurant at the motel. There was a bar but I didn’t see it open.
Self
4/10
Poor
06 Aug 2024
JON
Red flag when I drove into the carpark. There was a guy setup at a table and chairs in the carport beer in one hand smoke in the other supervising? kids on scooters running around the car park.
Woken up 11.30 at night by one of the residents I think in the room above me singing nursery rhymes and other noises through an amplification.
I wouldn't recommend staying there
4/10
Poor
09 Jul 2024
Jason
Pros -Check In was fast and easy.
lots of parking
Room Is set out nice.
Room is aged but property is in a good loaction.

Cons-
Noted small cockroaches on the wall when first walked in so pest control needs attention.
Night time entry on a dark street and only visible sign was half lit.
Corridor/Hallway smelt like pet odors.

In my opinion if the the above items where rectified I would give it a better rating.

Leisure Self
6/10
Pleasant
24 Jun 2024
Robert
It appears that currently this Hotel is being used to house families on a longer term basis. The children of said families are allowed to run freely through the premises at all hours. They ride bikes and roller skate down the halls, bang on the piano and generally annoy other guests with squealing, playing tag and other child activities. If we had known this we never would have stayed here. The front desk was asked a number of times what they would do about it, and the response was a shrug of the shoulders. Totally unhappy customers here, and I would never stay again no matter the handiness of the location. The price charged is ridiculous given the conditions/circumstances.
Friends_and_family Family
4/10
Poor
09 Jun 2024
Russell
Cockroaches in the room
10/10
Exceptional
05 May 2024
Chantal
Friendly place
Partner
6/10
Pleasant
22 Apr 2024
Jim
The location was favourable.
Leisure Friends
8/10
Excellent
23 Mar 2024
kylie
Super comfy bed; working tv; staff were so friendly & helpful.
Leisure Self
8/10
Excellent
07 Mar 2024
Craig
Staff very friendly and room was clean and heaps of room
Leisure Partner
4/10
Poor
22 Feb 2024
Nerida
Property badly needs a revamp. Front door is locked at aapprox 7.30pm then only access is via stairs at the rear of the building which involves walking past smelly over flowing rubbish bins. Not sure how you access if you can't handle walking up stairs as lift access to foyer is turned off and all access to foyer is locked. In the evenings there is constant slamming doors and kids running up and down corridor playing and crying. Definitely won't be back anytime soon!
Leisure Partner
8/10
Excellent
19 Feb 2024
Sam
Nothing
Leisure
6/10
Pleasant
10 Jan 2024
Hector
Horrible
Partner
10/10
Exceptional
10 Jan 2024
Paula
I was welcomed at reception and staff were very pleasant , helpful and accommodating. My room was spacious and very clean. I’d definitely stay here again.
Thankyou very much and keep up the great service 😊
Leisure Self
8/10
Excellent
03 Jan 2024
Michelle
The room was clean but stairwell was quite dirty... comfortable bed...
Leisure Self
8/10
Excellent
27 Dec 2023
Sheila
Property is in a convienent position to stores and restaurants.
2/10
Poor
22 Oct 2023
Allison
Our toilet was broken from the time we arrived
The venue was broken
10/10
Exceptional
10 Oct 2023
Wilmar
Fantastic place to spend a night. Thank you so much ☺️. The staff was friendly and helpful.
Business_and_leisure Self
10/10
Exceptional
02 Oct 2023
Sally
Enjoyed overnight stay. Quiet comfy and clean ☺️
Leisure Partner
6/10
Pleasant
30 Sep 2023
andrew
Just average, run down. Cleaning staff were useless. The bar was never open. It was dark, noisey and there were children running around way to late in the evening.
6/10
Pleasant
27 Sep 2023
Gina
IF you are looking for a quiet stay, DO NOT stay here. Kids running along corridors from as early as 5.30 am. People with loud tv's and their doors open, parties in rooms. I had to go and buy ear plugs to get some sleep.
The actual room was clean and a great size.
The receptionist is simply beautiful and offered brilliant cus
10/10
Exceptional
13 Sep 2023
Jillian
A wonderful stay at Cleveland on Quandamooka Country.
Self
8/10
Excellent
20 Aug 2023
Susan
Good location in the Redlands Coast, close to transport, restaurants and attractions. The room was large and spotlessly clean.
The mattress was quite hard and uncomfortable
Leisure Self
4/10
Poor
08 Jul 2023
Satheesh
Air-conditioning not working, its make uncomfortable for sleeping
6/10
Pleasant
03 Jun 2023
Joy
Easy to get around the shops.
Lovely place but needs a lot of updating.
Business_and_leisure Partner
2/10
Poor
31 May 2023
Francesca
I will never stay there again and I will never recommend it to anyone, the Police were there both days as \"vulnerable people\" are housed there - the place was way overpriced for what we got.s. It is more like a $100/night hotel rather than $220/night ... although the rooms were clean, it had a dirty and neglected smell about it. Needs a refurb (urgently).
Leisure Family
2/10
Poor
28 May 2023
Matthew
The room was in very poor condition. The hotel's website show's a sparkling pool, however the pool water was green. A disappointing stay.
2/10
Poor
28 Feb 2023
Angelina
Dirty and had cockroaches
Noise disturbance
We left half way through the 2nd night
Business Family
4/10
Poor
07 Feb 2023
Juanita
The Motel pictures look good, but it is very old and tired and things appear to have been fixed cheaply. The carpet had stains and the shower grout was mouldy and black. Furniture had broken areas that hadn’t been fixed or replaced. Very very disappointing for a Comfort Inn- we use to own a Comfort Inn Motel so we know what level of updated a motel should have.
Leisure
8/10
Excellent
15 Jan 2023
Liz
I would stay here again
Leisure Family
10/10
Exceptional
05 Jan 2023
Rachael
Property was great, large rooms with everything you needed and staff were excellent. It was in a great location at a great price.
Leisure Partner
2/10
Poor
31 Dec 2022
Brian
Rooms not serviced. Beds not made and new towels placed on chair every few days. Hotel is not clean. Air conditioner only remote was in chinese. Reception was generally closed over the holiday period. The is the worst hotel that I have ever stayed at.
Leisure Partner
4/10
Poor
19 Dec 2022
Joanne
The room was spacious and clean. Rooms are very outdated with old furniture. The bed was the most uncomfortable thing I have ever slept on, hard. The pillows were lumpy and need replacing. Stayed for location and were with a group. Would look for alternatives if I had to stay in the area again.
Leisure Friends
8/10
Excellent
11 Dec 2022
anthony
good location at a budget cost.
Business Partner
6/10
Pleasant
07 Dec 2022
Matthew
Wasn't the best
Business Self
2/10
Poor
17 Nov 2022
dennis
Tardy
Business Self
2/10
Poor
08 Nov 2022
Matthew
There is no camera at the back parking lot,when we woke up the next morning, my toolbox at the back of my ute is open and my laser is missing. Tried calling the staff for a cctv ,they looked at a different ute.
Business_and_leisure Partner
8/10
Excellent
24 Oct 2022
Susan Kathleen
The front desk were extremely helpful and friendly
Leisure Partner
4/10
Poor
16 Oct 2022
Michael
Shower door was broken no fan in the bathroom which means there is mould uncomfortable beds
Leisure Family
8/10
Excellent
16 Oct 2022
Verified traveler

Two night stay

We stayed in one of the apartments. The parking was a bit tricky and we used the visitor car space. The location is fabulous, you can walk to town and we made use of the rail transport. The units are older but very well laid out and reasonably furnished.

I did feel they need some additional block out curtains. The main bedroom is located behind a public car park which had lights on all night. Minor but there was no spatula….I would be happy to rebook if I was looking for accommodation in that area.
Partner
10/10
Exceptional
06 Oct 2022
Dennis
All good
Business Self
10/10
Exceptional
22 Sep 2022
Gary
It was a fantastic stay. Well priced and service was great.
Leisure Partner
10/10
Exceptional
14 Sep 2022
Daniel
Value for money
Business
6/10
Pleasant
03 Sep 2022
Pamela
liked everything about the room except the mattress was super hard like sleeping on the floor and the shower screen fell out needs work in the bathroom
4/10
Poor
21 Aug 2022
Karen
Needs a refurbishment badly
Bed uncomfortable & mould in shower.
Reception area ceilings are water stained. 2 star only. Wouldn't recommend & wont be back
Leisure Family
6/10
Pleasant
11 Aug 2022
Shirlee
Location perfect
Leisure Self
4/10
Poor
12 Jul 2022
Seán
Noisy room and unfriendly staff
Business_and_leisure Friends
10/10
Exceptional
01 Jul 2022
Sarah
Great place to have a holiday
Leisure Family
8/10
Excellent
26 Jun 2022
Adam
we enjoyed our stay very nice staff was great thank you.
Business Family_with_children
8/10
Excellent
27 May 2022
Kym
Very reasonable & convenient for this leg of our last trip.
Leisure Partner
10/10
Exceptional
22 May 2022
Tracey
An older style of property and the star rating reflects this, that said, Large room, Fluffy towels. Very comfortable quilted mattress overlay, Quiet, Easy walk to dining and shopping options.
As seasoned travellers in our mid-sixties, it represented excellent value.
Leisure Partner
6/10
Pleasant
24 Apr 2022
Jodie
Liked that the room had a private balcony. Noisy environment though. Loud party going on downstairs until 3 am and no management onsite after hours to deal with it.
Business Self
8/10
Excellent
19 Apr 2022
Anna
It was clean and perfect for what I needed.
Leisure Partner
8/10
Excellent
17 Apr 2022
Aiden
Room was god size, bed was comfy, shower and air conditioning worked well
Leisure Self
2/10
Poor
13 Apr 2022
Steven
The property was very old. The room was very old looking with worn out decor. The bed very old and worn out & the Bedspread had a cigarette burn in it. The shower head was so old and full of grime and scale it didn’t work very well at all. The aircon sounded like a jumbo jet. The bar and restaurant where closed in the hotel.
Leisure Family
8/10
Excellent
10 Apr 2022
Tim
Close to the action
Leisure Family
10/10
Exceptional
22 Mar 2022
Donna
Great surrounding restaurants
Business
4/10
Poor
16 Mar 2022
grant
Location thats about it
Business Self
4/10
Poor
16 Mar 2022
Verified traveler

Needs work

Villa’s are very run down and outdated. Broken windows, broken recliner. Beds and pillows uncomfortable.
Friends_and_family Family
4/10
Poor
14 Mar 2022
Cheryl
There was mould on the ceiling in reception. From 10:38pm the toilet started making a terrible noise and this went all night. The only time it stopped was when we got up and flushed the toilet but then the noise started again 20mins later. Also we were only given one key/fob set to our room. We accidently walked out of the room without it. This happed approx 8pm at night. We phoned management and they were not impressed and quizzed us about the lights and air-conditioning being left on for some time. Location of motel was good but we won't stay here again.
Leisure Family
6/10
Pleasant
07 Mar 2022
Stephen

The bare minimum

Very plain and in need of some love.
Self
8/10
Excellent
06 Mar 2022
Sandy

Easy stay

The bed was \"ok\" but not fantastic. The rest was great.
Partner
8/10
Excellent
20 Feb 2022
Supriya
Good acres to Highway
Leisure Self
8/10
Excellent
15 Feb 2022
Ronald
Close ness to cleveland..But.bed very hard.and flat pillows.
Leisure Partner
2/10
Poor
21 Jan 2022
Verified traveler
I walked in and then walked strat out stinks dirty,and bath rood leeks everywhere and it was both rooms not just one
Leisure Family_with_children
8/10
Excellent
01 Jan 2022
Giustina
Only had an overnight stay. Room was large & clean. Bed was huge king & very comfortable with a lightweight doona which was perfect .
Lighting in the room was poor
Bathroom - large shower with good water pressure
Leisure Partner
4/10
Poor
28 Dec 2021
Vincent
The property was represented as having a view of Raby Bay. the only view was the car park. The door lock to the balcony was hanging by one loose screw and the cleaners forgot to clean our room 2 days in a row.
This place is very run down, dirty and the owners/managers care only about getting paid. Stay away if you can.
Leisure Family
2/10
Poor
25 Dec 2021
Susan
The property was filthy and run down. Hair in bathroom, used soap in shower, brown marks in bathroom sink. Remote controls not working, upstairs aircon not working, holes in walls, front door didn’t lock. Without doubt the most disgusting property we have ever stayed in.
Leisure Family
8/10
Excellent
15 Dec 2021
Anthony

Great Location

Very Convenient, walk to Marina shops and restaurants
Business
8/10
Excellent
12 Dec 2021
Alana
Great location for anyone attending the Raby Bay Triathlon. Walk across the road and rack your bike! We stayed in a family friendly townhouse. Unfortunately, there is no aircon in the upstairs bedrooms so be aware of this in the warmer months. However, we enjoyed our stay here and would recommend to others.
Leisure Family
8/10
Excellent
27 Nov 2021
Bill
Just need a table and chairs in the room so you had somewhere to sit
Leisure Partner
8/10
Excellent
09 Nov 2021
Debbie
We had a spacious villa which clean but in need of an upgrade
Leisure Family
2/10
Poor
08 Jul 2021
Verified traveler
From the moment we entered our room it smelt like stagnant water and musky
Leisure Friends
8/10
Excellent
27 Jun 2021
Verified traveler
No
8/10
Excellent
06 Jun 2021
Verified traveler
Good stay, bed was hard but other than that, everything was great
Leisure Partner
6/10
Pleasant
27 Apr 2021
Verified traveler
Very close to shopping centre
Friends_and_family Family
8/10
Excellent
21 Apr 2021
diane

Catch up with family

Comfortable room. Quiet. Easy walk to town centre. Carpet in lobby of hotel a bit ragged.
Partner
6/10
Pleasant
29 Mar 2021
Verified traveler
The service was lovely, the place is a bit worn down.
Friends_and_family Family
6/10
Pleasant
09 Mar 2021
Verified traveler
Hall carpets torn and dangerous. Room large; some probable renovation in bathroom; excellent shower but located over bath and difficult for older people to access. Large fluffy towels. Beds relatively comfortable but obviously quite old; pillows need replacing. All internals clean and cleaning staff lovely.
Friends_and_family Partner
2/10
Poor
01 Mar 2021
Verified traveler
It was horrible the bed had springs poking us. The bath tub was too high and i sprained my toe getting out of the shower .
The conditioner was missing parts and wasn't working.
Friends_and_family Partner

Location & surroundings

Comfort Hotel Pacific Cleveland
128 Middle Street, Cleveland, Australia

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Comfort Hotel Pacific Cleveland

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