Name: Americas Best Value Inn Novato Marin Sonoma
Address: 7600 Redwood Boulevard, California, 94945, US

10/10

Exceptional

05 Aug 2026

Misako

The staff was very courageous, knowledgeable, and professional. The facility may be older, but the room was spacious and clean. Affordable.

We forgot one clothing in the room, and the staff notified me in a timely manner, and my self-stamped envelope was mailed back to me with my forgotten clothes immediately. Great email communication to update me with shipping status. Very happy with the stay and service.

6/10

Pleasant

01 Aug 2026

Mariana

was good for basic quick stay, it had a hot hub and pool and bed was okay.

8/10

Excellent

28 Jul 2026

Andrew

I reserved a room with 3 beds for 3 adults. Our stay was excellent. It is located 15 minutes from the Golden Gate Bridge, 30 from San Francisco. I would stay again!

2/10

Poor

28 Jul 2026

Samuel

I needed to cancel my reservation -- because my wife became ill -- and started calling the hotel three days in advance. No one answered the phone. In fact, I called at least ten times a day for three days and no one ever answered the phone! Finally, on the morning of the check in, I drove over to the hotel and literally walked into the reception desk area, encountered the manager, explained my dilemma and asked him to help me with my now three-days old request to cancel the reservation. He actually was very sympathetic and appreciated the rationale behind cancelling the reservation. All the hotels in Novato were booked solid during the weekend of our reservation. So, they would've very easily rebooked the room once my cancellation was processed. There was one problem, however. I was told that since I had already paid Expedia as a third party service, I needed to call them instead. Remarkably, my confirmation printout had no phone number for Expedia. But, the manager graciously provided me Expedia's number. So, I left the hotel and called Expedia to explain my now four-days old dilemma. Just like the hotel manager, the Expedia agent sounded sympathetic to my plight, saying she would just need to contact the hotel before pushing my request forward. I returned home to Texas a couple days later only to discover Expedia was doing nothing because they're \"unable to contact the hotel.\" No kidding?! They never answer their phones!! Expedia's nonaction is nonsensical!

4/10

Poor

23 Jul 2026

Richard

Small strange room. People \"busy\" upstairs.

10/10

Exceptional

21 Jul 2026

Mark

Clean room

Self

10/10

Exceptional

20 Jul 2026

Arnam

First of all,it is a little dated,but it was an excellent room,excellent pool,price was very reasonable. The employee greeting me at check in,Miss Mia (Yes ma'am) was very welcoming,and a joy to meet,she made a long drive in traffic and such,well worth the effort. If I am ever in the Novato area again,I hope to stay here. The desk clerk at evening time,I did not get her name,but she was a blond woman,she was also very courteous,and friendly. For the price,I paid for the weekend,it was well worth it.

Partner

10/10

Exceptional

16 Jul 2026

John Larsen

The room was clean the hotel was nice amazing facility thank you very much

6/10

Pleasant

08 Jul 2026

Michael

The staff were all incredibly nice, cheerful and all around helpful. If it wasn't for them, I'd leave an even worse review, maybe...2 stars? Simply, it's a motel next to a train track. The WiFi is unsecured, but at least it was 50mbps+. The accomidations were just run down. I wouldn't say unclean...it's just permanent stains won't disappear no matter how hard one tries. There comes a time when it's appropriate to replace the carpet and furniture. It's been time here for years.

6/10

Pleasant

06 Jul 2026

Rachel

We appreciated the value but the hotel was pretty rundown, and the beds were uncomfortable

10/10

Exceptional

05 Jul 2026

Stuart

Really good value. Comfy bed, fast wifi, good hot shower, working AC, coffee + refrigerator + microwave in the room. It's not too loud considering how close it is to highway 101. Occasionally heard the SMART train go by but it never woke me up. Simple breakfast of cereal, muffins, and coffee, but as the least expensive hotel option in Marin County it's very good value for what you pay. A little rough around the edges with some paint pealing off in the bathroom but all good.

8/10

Excellent

22 Jun 2026

Kenneth

.

8/10

Excellent

21 May 2026

Glen

Was good pool hotub great

2/10

Poor

03 May 2026

Kara

This property was really dirty. Parts of the room were clean and then other parts of the room were filthy. The room smelled terrible.
The staff was really nice but we will never stay here again.

Family_with_children

8/10

Excellent

25 Apr 2026

jean pierre

a good service for your money but noisy as located between HWY 101 and major blvd in Novato.

Self

6/10

Pleasant

17 Apr 2026

Jordan

Cheap place to spend a night. Was old and run down but clean enough for a night

Family_with_children

6/10

Pleasant

06 Apr 2026

Idaiah

Drain flies in the family suite.

Family_with_children

2/10

Poor

02 Apr 2026

Marcelyn

The muffins are okay. Parking was okay

Friends_and_family Friends

6/10

Pleasant

25 Mar 2026

Merri

Our room was clean but very old, e.g. parts of floor peeling up, older mattress, old caulking, noisy AC. The breakfast offered was only coffee, juice, 2 cereals, and a muffin. The room was spacious, and the swim pool was clean.

Partner

4/10

Poor

23 Feb 2026

Terry

The neighborhood was not so good. The facility is old and could use a good updating. Parking was was not good. Had to park on the street.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Alexander

Simple, clean and pleasant!

Leisure Partner

10/10

Exceptional

17 Jan 2026

Guillermo

Comfy

Friends_and_family Friends

10/10

Exceptional

12 Jan 2026

kym

The room was very clean. The bath room shower was a bit small. I'm 5'5 and it was almost just right for me. Nice little balcony. Bed was very comfortable, they are on the soft side. The TV was the inly issue, as it was not a very clear picture.

Business

8/10

Excellent

18 Dec 2025

Hemalatha

Decent

6/10

Pleasant

24 Nov 2025

Lara

1st- we came for sleep and barley got any, cause the bed is so hard its like sleeping on the floor.
2- breakfast was available till 9. 2 kinds of cereal- frosted flakes and raisin bran, muffins, coffee, juice. That is all.
3- pool freezing, hot tub was hot but left a lingering chlorine smell even after a shower

For the price it definitely did the job as long as you like the stiffest bed on earth. Maybe bring a topper . The rooms were large and clean. The bathroom was nice. There was a tiny tv. Plugs for your devices, fridge, microwave, table and 1 chair. Also a mini balcony. The gym is 1 set of dumbbells 15lb and an elliptical machine with no power to it.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Taufa

Everything was excellent

8/10

Excellent

07 Nov 2025

Edgar

This Motel is clean, organized, and has what you need in a room: TV, table and chair, Coffee maker, free parking, free Wifi, plenty of lighting, balcony, separate sink from bathroom, built-in hair dryer, built-in soap/shampoo dispensers, Microwave, mini-fridge, deadbolt and partial open door lock, HVAC unit. Elevator to the 3 floors.

As the name says, it is a very good value Inn.

Only positives/negatives is close to transporation, which is US-101 freeway, but also the local train comes through in the morning, and you get the warning bell gonging, so if you are not an early riser, this may wake you up.

Business

10/10

Exceptional

21 Oct 2025

Miguel

Really good

10/10

Exceptional

18 Oct 2025

Kimberly

It was quick, nice stay. The kids were surprised and liked the little balcony.

Leisure Family_with_children

10/10

Exceptional

11 Oct 2025

Roger

Amazing stay as always !

Business

10/10

Exceptional

11 Oct 2025

Roger

Good stay as always!

Business

8/10

Excellent

10 Oct 2025

Ethan

It was nice for the price, convenient location to where we needed to go

Business Partner

8/10

Excellent

04 Oct 2025

Christian

Nice place

Leisure

10/10

Exceptional

28 Sep 2025

Roger

Very good stay as usual. We’ll continue to book this place when needed for work.

Business

2/10

Poor

25 Sep 2025

Cassandra

Booked six nights, left after one. We chose this hotel last minute after my mother’s death and prepaid for a king suite with a jetted tub. Affordable, but not worth it.

Exterior looks nothing like the photos—beige and worn, not white—and it’s right next to train tracks. Inside was nicer than expected, but within 10 minutes I found a baggie of crystal meth next to the bed. I brought it to the front desk; the clerk looked shocked, said they’d “talk to housekeeping,” and that was the end of it.

Other issues: met a drunk man in the hallway at 5pm, no “Do Not Disturb” sign in the room, housekeeping is REQUIRED every couple days, tiny TV mounted too high to watch, awkward tub you can’t recline in, bathroom blinds that leave a chest-high gap facing the parking lot.

Worst of all, the Wi-Fi was unusable. Took 7 minutes to send a text; speed test showed 0.26 Mbps download. I planned to work remotely but couldn’t. Combined with safety concerns, it was a dealbreaker.

We checked out after one night. The room itself wasn’t filthy, but drugs, security issues, and no internet make this place a hard no.

8/10

Excellent

22 Sep 2025

Nelson

Our stay was average, we did have a comfortable bed. As a business traveler I felt room was not that adaptable for work purposes, work desk had no useable outlets for my electronic equipment, lighting was not so good, the room was just average. I assume for the price, was okay. I would recommend upgrade to room to make more attractive to business travelers. People would pay the higher rate if needed if the amenities were available. Overall our stay was adequate.

Business Partner

10/10

Exceptional

14 Sep 2025

Roger

Clean place very close to city.

Business Partner

8/10

Excellent

13 Sep 2025

Kevin

A Very Pleasant Surprise

Honestly... I don't understand the \"bad\" reviews. This is actual a nice place ... kind of the \"best kept secret\". Sure ... it is dated ... but trying to be updated as they go. (When was the last time you were in a granite tiled shower.) A HEATED POOL\" ... WOW ... good hot tub to sit in and go between the two. Rooms were clean / orderly. All in all ... a nice place (especially for the price in the area).

Friends_and_family Friends

8/10

Excellent

09 Sep 2025

michelle

Nice vibes

Self

6/10

Pleasant

24 Aug 2025

Daniel

Floors need repair.

Leisure Family

4/10

Poor

23 Aug 2025

Patrick

The television was tiny and very static. The breakfast consisted of muffins.

8/10

Excellent

15 Aug 2025

Amber

Standard, basic budget hotel. For the cheapest hotel in the area, we are happy.

Family

8/10

Excellent

02 Aug 2025

Theodore

Good value for the money but it’s next to train tracks and a little old. Beds were comfortable.

Leisure Family

8/10

Excellent

02 Aug 2025

Joseph

I honestly just needed to stay in the area for one night by myself and the price was right.

6/10

Pleasant

01 Aug 2025

Michael

Decent hotel by FWY. Other than that, property is dated and old.

2/10

Poor

29 Jul 2025

Dan

Ants on my feet

Office help minimal. Disrepair everywhere you look inside and out. ‘Breakfast’ consists of muffins, cold cereal, 2 juices and luke warm coffee with only dry creammer packs. Woke up second day to hundreds of ants swarming the bathroom floor (our feet) and tub with a stream going to garbage can. No AAA discount on top of it all.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Kelsey

Nice and friendly staff not bad for the price. Free breakfast

Self

10/10

Exceptional

28 Jul 2025

Don

Everything was fine except for the gross couch cover. I will stay there again next time.

Self

2/10

Poor

23 Jul 2025

Zachary

We showed up and there were ants in the bathroom. The staff were rude, and wouldn’t give us new towels

Leisure Family

10/10

Exceptional

22 Jul 2025

Satya

Place was really clean and staff was very professional and proactive about requests. We booked 3 rooms and have 0 complaints. This place is definitely worth it for money. I would definitely come back here.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Arturo

All good

8/10

Excellent

16 Jul 2025

Emily

Beds are stiff as a board. Friendly check in and clean. Room had a fridge and a balcony which I didn’t expect, but was nice. If beds were more comfy I’d stay again.

Leisure Partner

2/10

Poor

13 Jul 2025

Lou

The smoke detector had been removed. During my 3-day stay, no attempt was made to replace it. There is no work desk in the room, and there are no plugs along the walls except those already in use by the TV and fridge. It was 85° in the room when I entered it; the air conditioner was not on and there were no instructions how to use it.

Leisure Self

8/10

Excellent

12 Jul 2025

Verified traveler

Good place to stay in Novato

We were early and were able to check in anyway. The staff was really great! Very nice and accommodating. The room was clean, and the bed was comfy. Quiet even though we were by the 101 and tracks, but i never heard a thing. We had 218, a room with the jetted tub. The room was big, and it had a nice balcony with a sliding door. Love that! The tub was huge! Love that too - I'm 6'4\" and don't fit in most tubs. So if this is you too you might like this room. The fridge was pretty big too. We were in town for a thing, and some stuff, and the location was convenient. My only complaint was that the continental breakfast was basically non existent. There was a few muffins and some cereal. We skipped that, was hoping for more. Overall we liked this spot and would stay here again.

Partner

8/10

Excellent

06 Jul 2025

Teojenes

It was ok

I thought iy was too close with the train tracks that I keep waking up when it passed by… me and the kids loves it…

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Mark

Very friendly staff at checkin. They made me feel welcomed and comfortable.

Leisure Self

6/10

Pleasant

28 Jun 2025

Sheri

Plywood for bed

Leisure Family_with_children

2/10

Poor

28 Jun 2025

Toby

I checked in on Friday, room very basic but clean, hallways and public areas dirty, elevator dirty - and when I was in the elevator the power went off trapping me in it for over an hour. Back from dinner and wifi and tvs not working at 9:30 pm. I checked out and made other arrangements for the weekend.

Leisure Self

8/10

Excellent

20 Jun 2025

Maurice

Not bad

Leisure

6/10

Pleasant

17 Jun 2025

Evelyn

Dirty and old. Requires renovation

10/10

Exceptional

15 Jun 2025

Bob

The lady at the desk was friendly helpful efficient & interactive. The room was fine as always, and a short walk/short drive away from everything in Novato. I have stayed here a number of times in the past & will continue to do so. Also of interest, the hotel is a very short walk from the San Marin SMART Train station, which can create myriad travel possibilities.

Leisure Partner

4/10

Poor

13 Jun 2025

Ada

Expected more from a motel in navato. Very out dated and old boxspring matress

Leisure Family

10/10

Exceptional

09 Jun 2025

Ollie

Room was clean and remarkably quiet. I enjoyed the view from my balcony!

Self

2/10

Poor

08 Jun 2025

Tonia

Recall also, i had 2 separate reservations. I did not do what they said i did. They stole my $100 cash deposit then lied to me and the cops. I made 2 reservations. Why did they not mention this on the first one? They kicked my door in because it would not open for me on the outside. Room 312. Horribleexperience. I know they were listening to my conversations which is an invasion of privacy. Then when they didn't like what they heard then they do evil things. Customer service is poor too. This behavior is not acceptable and i suggest you always take your business elsewhere. NEVER BOOK AT THIS PLACE.

Self

2/10

Poor

08 Jun 2025

Tonia

This people ask for $100 deposit and then steal it. They plan never to give it back to you. I checked out 30 minutes early and gave them their keys back. The lady on duty said bye as if that was it. I said \" can i have my $100 deposit back?\" She thought i forgot about what i have a receipt for. She said we have to check the room. Now they never gave room service any night i was there. She said they will keep my deposit because oil was on the bed. Whatever was in the sheets was there before i came. I never pulled back the covers even. What i had on the bed was my suitcase of clothing. No oil in them. All my products where sitting on the sink. They lied on me stole my money. Then called the cops to defend their lie.The cops were rude and told me to leave the property and sue them. It's aweful that you have to steal from customers. I would never refer anyone to this location and i will never go again. Aweful experience!

Business Self

4/10

Poor

18 May 2025

Jarl

Price/value was fine, but I have many pictures of the horrible conditions inside the room: laminate flooring buckled and peeling and manyarge areas, spots and stains showing the place was not mopped, water flowing from handle of bathroom faucet, hot tub jets not working despite being told hot tub was working. I shared this with the front staff, twice but only got shrugs like \"what can we say, we only work here \"

Leisure Family

8/10

Excellent

14 May 2025

Jamie

This is my third stay there. It’s quiet, clean and the only bad thing I can say is that I had to use my hotspot to watch the tv. The refrigerator wasn’t working properly either, but these things happen and I’m sure they will fix it. I’m sure I’ll stay there again just for the in-room jaccuzi.

Leisure Partner

4/10

Poor

22 Apr 2025

John

In an industrial area, not very attractive, but clean & reasonably well managed.
However, they kept my 3rd night deposit, even though I checked out a day early.

Leisure Pet

8/10

Excellent

13 Apr 2025

Jamie

It was comfortable and clean, front desk person was very nice, went there for the in-room jacuzzi which was great! Have stayed there before, would do so again.

Leisure Partner

6/10

Pleasant

25 Mar 2025

Patricia

There were people lingering around the premises early in the morning that didn’t seem

6/10

Pleasant

18 Mar 2025

Richard

Ok no feills

Was fine. No strings but 0rivate

Business

10/10

Exceptional

16 Mar 2025

Philip

Quiet, comfortable

2/10

Poor

15 Mar 2025

Mallory

Rude staff, poor communication, poor treatment of customers. Don’t waste a penny on them.

8/10

Excellent

09 Mar 2025

Jamie

This is a decent place to stay. It’s a bit in need of repair but overall a nice stay. We rented it for the hot tub in-room, that was great! Nice helpful staff, clean and quiet.

Leisure

6/10

Pleasant

16 Feb 2025

David

OK room. Nice simple breakfast. Not nearly enough parking.

Leisure Partner

8/10

Excellent

01 Feb 2025

Tom

A bit dated.

Leisure Family

2/10

Poor

20 Jan 2025

Fan

I smell marijuana in my room.

Leisure Partner

2/10

Poor

13 Dec 2024

Kevin

The room was sparsely furnished with furniture that was stained and old. I sat on a gross stained chair and the leg broke. I am average sized.
Would NOT recommend!

6/10

Pleasant

10 Dec 2024

Sylvia

Okay for one night.

Overall it was okay for a one night stay, for the price in the area. However there was a strong pungent odor in the room, and it was kinda noisy late into the night, being near the elevator. Breakfast was pretty chintzy, but guess you can't expect much.

Partner

6/10

Pleasant

30 Nov 2024

Kimberly

Ballroom room?

It was a very strange room. Almost looked like it was a converted meeting room/dance room. To me, it was almost a little creepy.

Friends_and_family Family

8/10

Excellent

30 Oct 2024

Barbara J

Parking a problem .. when coming back to the room after dinner..

Leisure Pet

6/10

Pleasant

23 Oct 2024

brent

Moldy musty bathroom floor grout other than that the place was fine

Leisure Self

6/10

Pleasant

21 Oct 2024

Sandra

Uncomfortable beds, Not much parking and really tight parking spaces, the hot tub wasn't working.

Leisure Family_with_children

10/10

Exceptional

21 Oct 2024

Griselda

Love that its convenient but needs more parking

2/10

Poor

21 Oct 2024

Taz

Pool and Hot Tub were down along with half of the available parking. Had to park illegally around the corner from the Hotel. We needed an extra cot in the room and was hit with a 15.00 up-charge.This may have been an opportunity for management to gain some face by giving a break on the cot fee.

Leisure Family

10/10

Exceptional

19 Oct 2024

Dave

super easy check in, room was clean and efficient.

Business Self

4/10

Poor

17 Oct 2024

brent

Average cheap property.....no parking, half the lot is taken away and fenced off. Also moldy bathroom floor grout. So bad it smelled moldy and damp

Leisure Self

8/10

Excellent

15 Oct 2024

Feifei

Everything is good but the noise from the train nearby.

Leisure Family

8/10

Excellent

15 Oct 2024

Gijsbert

Good value for money. Limited breakfast, but sufficient with great muffins. Room was okay with fridge, coffeemaker, microwave and AC

Leisure Family

6/10

Pleasant

13 Oct 2024

Martin

You get a fantastic price so it is nothing fancy. The staff is so friendly and it is an easy on and off the highway. We have stayed here many times but this time was not as good as the others. The television is very small. There is no comfy chairs in the room or a table. And the bed was horribly uncomfortable, like sleeping on a piece of plywood. I hope they work on the furnishings a little.

Leisure Partner

2/10

Poor

09 Oct 2024

Verified traveler

One star is being too generous for this location. My room was dimly lit and had a strong smell of cigarette smoke which I assume came through the vents. The windows were thin so I had to suffer through the sounds of the train running most of the night. Finally, there were ants- like a lot of them coming from who knows where. All I have to say is if you can a skid this place, avoid it. It is not worth the discounted room rate.

Business

10/10

Exceptional

03 Oct 2024

Bob

On the North end of town, but a short drive will get you anywhere in town. Reasonable rates.

Leisure Partner

6/10

Pleasant

01 Oct 2024

Brenda

It was clean you could smell the bleach when you walked in. I had no windows I could open. Some of the wood on the bathroom door way, on the bottom looked like it was rotten. The price is right and it is close to my dad who is in a nursing home. People are nice. Elevator need to be cleaned they are bad.

Friends_and_family Family

4/10

Poor

27 Sep 2024

Dave

Nothing unique. Place was filthy. Not enough on site parking.
I will not be staying there again.

Business_and_leisure

6/10

Pleasant

17 Sep 2024

Tim

Me and 4 kids stayed here for the night to go to the ocean. It was very reasonable and doable for the money. Stayed on a Saturday and was very quiet (too cold to swim in pool though) refrigerator and microwave were nice. They also had full vending machines with snacks and drinks.
Only complaint is wood floor had damage and lifting slightly, bathroom around edges were grungy. Needs a lot of updating(care). But all in all seemed very safe and clean and a great price! 1 last thing the tv was the smallest I ever saw in a hotel room lol

2/10

Poor

13 Sep 2024

Kathryn

Ants in the room, ice machine didnt work, jacuzzi out of order, no parking, and to top it off, the man that works the front desk in the morning spazzed over the coffee. Very rude, unprofessional, and the whole hotel is disgusting.

Business

6/10

Pleasant

17 Aug 2024

Candace

Good for being on the way to somewhere. Quiet enough. Breakfast offering cleared at 9am, so be quick.

Leisure Family

2/10

Poor

15 Aug 2024

Andrew

Room smell so bad

Business

10/10

Exceptional

13 Aug 2024

SA

Helpful staff and a decent room and pool. Hope the hot tub is fixed soon.

Leisure Family_with_children

6/10

Pleasant

09 Aug 2024

Crystal

The breakfast was not worth the effort. The shower was lackluster as far as water pressure but the water was hot. The woman at the front desk when I signed in was not friendly or welcoming.

Leisure Partner