Name: Motel 6 San Rafael, CA
Address: 737 Francisco Boulevard West, San Rafael, 94901, US

8/10

Excellent

26 Sep 2024

Elizabeth

It was real noisy. Parking is terrible.

Leisure Self

8/10

Excellent

02 Sep 2024

David

Parking is tight. Coffee available from 8 to 9am but have to ring the bell everytime.

Leisure Self

6/10

Pleasant

11 Aug 2024

Judith

Checked in early morning around 1 am. Two individuals were walking around parking lot while checking in. Employee didn't seem concerned to see them there. Room was ok for the price and location.

Friends_and_family Friends

2/10

Poor

28 Jul 2024

Verified traveler

Hotel had loud noise from neighboring room. We could not sleep for entire night. We complained but no action was taken.

Friends_and_family Family

2/10

Poor

07 Jul 2024

Jeremy

FRICKIN ROACHES. EVERYWHERE

Pet

8/10

Excellent

14 Jun 2024

Gary

The property is in an ideal centralized location, but the surrounding area, which is out of the hotels control, is very seedy. There were domestic disputes that we could hear. It's too bad the area is so ghetto.

Leisure Family

2/10

Poor

09 Jun 2024

CHRIS

You should close this place.......

This place is Bad! It really should be closed. The area is not safe. Neither is the building. People obviously smoke in the rooms. My pillow case, freshly cleaned by the maid, had cigarette burns in it. Enough said......

Self

8/10

Excellent

04 Jun 2024

Sibusiso

I would’ve given them a five star, but I had issues with late checkout. I requested a late check out from the day. I arrived until the day I was departing it was granted, but I had housekeeping, knocking from before regular check out time up to until the time I was supposed to be checking out I also had front desk calling me, so the whole purpose of me sleeping in was defeated. I was pretty annoyed by the disturbances.

Leisure Self

10/10

Exceptional

30 May 2024

Jorge

Parking is to small.

2/10

Poor

27 May 2024

Marcus

The hotel tried to charge my card before i even got to the room. I keep my cards locked until i use them, so since they couldn't charge my card without my permission theg canceled my room. I chose the option to pay when i arrived, not before. So the hotel canceled my room, then i had to drive back home 2 hours away cause i couldn't secure a room for the holiday weekend cause everything was extremely high cause of memorial day. I very much upset about the whole experience cause it cost so much money to drive back and forth this weekend. Very unacceptable.

Business Friends

6/10

Pleasant

26 Apr 2024

Susan

Room seemed clean but old. Way overpriced! Blanket not much thicker than the sheet. Had to double it up.
Woke early, thinking it was morning because of the bright lights outside the room lit the room with no way to keep out. Host was friendly and kind.

Leisure Self

10/10

Exceptional

17 Apr 2024

Ronald

Very nice room clean checking in was very pleasant

Leisure Self

4/10

Poor

24 Mar 2024

Bryce

Sure they have hourly and weekly rates, that kind of place. Staff was nice enough, and when I left at 5am believe I saw 24 hour security, which was reassuring, but next time I'll stay a bit further off the highway, probably in Mill Valley.

Business_and_leisure Self

4/10

Poor

16 Feb 2024

Kelsey

I stayed here previously in an upstairs room and it was great very clean. However this time I stayed in a downstairs room and it smelled so strongly of mold that I had a hard time sleeping! The laminated floors were swelling up from moisture damage. I noticed that the shower curtain is not low enough so it lets a lot of moisture on the floor so maybe that is the culprit.

2/10

Poor

26 Dec 2023

Anthony

I reserved a two-night stay 30 days ahead of time for an ADA room I called that 4:00 p.m. on check in day to make sure they don't give away my handicap room they said it will be fine when I get there in the evening I arrived at 9:00 p.m. was given a key for what I thought was a handicap room there was no handicap parking there was no grab rails in the bathroom the toilet was a low toilet this was not a handicap room and had many roaches. It was a long walk from the nearest parking space we crunched on roaches as we stepped into the room, funky smell prostitutes were strolling up and down in front of the motel and there were people in the parking lot walking between the cars looking in the windows I told the manager he Shrugged his shoulders and said call the police I just wanted my money back and to get out of there. It's a shame because I have not had the experience in the majority of Motel 6

Leisure Family

10/10

Exceptional

29 Oct 2023

conrad

Basic motel, inexpensive and good location for me, close to everywhere I needed to be

Business_and_leisure Self

2/10

Poor

22 Oct 2023

Stuart

Motel 6 San Rafael Ca

This motel is dumb. I requested a ground floor room. I can walk stairs in due to a handicap. That was notified at time of booking. When I check in at the front desk. I was informed that bottom floor would be more money. This is discrimination and against the disability act. The front desk clerk was rude and unwilling to help. The TV in th TVq e room. HOTEL.COM should not represent this propert. Will never stay there against C

Self

4/10

Poor

17 Oct 2023

Francine

Found roaches in the room all they said was oh well it’s just a bug

Leisure Family

4/10

Poor

02 Oct 2023

Craig

This is a very unsafe place... seemed like there's a lot of prostitutes and gang members around this hotel... don't venture out after dark... wouldn't recommend staying and won't stay again

Business_and_leisure Friends

10/10

Exceptional

01 Oct 2023

Bernadette

Very clean room. Service is very good.

2/10

Poor

25 Sep 2023

CLAUDIO

We stayed two nights, firs night saw two bugs in the restroom, the second night I realized there were bugs different sizes all around, I thought only in the bathroom, but they were all around the room, could not tell exactly what kind they were,

Leisure Family

4/10

Poor

15 Sep 2023

Omar

Very noisy

2/10

Poor

13 Sep 2023

Douglas

Horrible

No tv, switched rooms also no tv and a/c didn't work. I found another room and was refunded my payment>

Self

6/10

Pleasant

28 Aug 2023

Cecily

The motel is probably the cheapest place to stay in marin county besides the youth hostel on the headlands. It is clean with no coffee maker and no lobby coffee. There is a coffee place 2 blocks away that opens at 6am

Leisure Pet

8/10

Excellent

25 Aug 2023

Estefania

Perfect location, good value for money in the area.

Leisure Friends

10/10

Exceptional

18 Aug 2023

Newmeeh

Always very helpfull

Leisure Pet

2/10

Poor

17 Aug 2023

Gilbert

There was nobody at the office for me to check in.
There were prostitutes soliciting me while I waited after ringing the bell. I was still charged for the room after I left @ approxamately 11pm or so. There are cameras around the property so one could probably pull the images up for the night I was there, didnt stay and still got charged. horrible

4/10

Poor

07 Aug 2023

JOZAL

This place is not a place I will ever stay again, smelled like piss everywhere and smoke and booze. blankets on the bed have burnt black stains. Parking was awful. Not worth the money I spent for the night!!!!!

Leisure Family_with_children

6/10

Pleasant

29 Jul 2023

Jan

Stay in motel.

Well the hotel staff was friendly and helpful. The room felt very second rate, I did not feel safe, there were a lot of hookers outside our door. It's not the Motel 6 we were expecting.

Partner

10/10

Exceptional

28 Jun 2023

Victor

good hotel

Leisure Self

2/10

Poor

25 Jun 2023

Robin

DO NOT stay here!

TV remote control was missing. Hair was on one of my pillows.
DO NOT stay here!

Friends_and_family Family

2/10

Poor

21 Jun 2023

David

Keep on driving

Just keep on driving. This place never sleeps. It’s really not even worth my time to write this.

Self

6/10

Pleasant

21 Jun 2023

sharon ann

The motel itself was fine it was the outside not very safe at night

2/10

Poor

19 Jun 2023

Joseph

Don’t expect a good night sleep if you stay here.

6/10

Pleasant

12 Jun 2023

ROBERT

Broken glass on floor. Ice machine out of order. Quiet time not enforced.

Leisure Friends

6/10

Pleasant

08 Jun 2023

James

The hotel itself was fine. The area and clientele seemed a bit sketchy.

Business Self

10/10

Exceptional

05 Jun 2023

Sara

It was quiet and clean

10/10

Exceptional

02 Jun 2023

Kristin

Staff are always super friendly they all great you when you walk past them
I got to give him a thumbs up all the way around they've really picked the hotel up past few months keep up the great work

Self

6/10

Pleasant

30 May 2023

Dayle

First room was a smoking room with cigarette burns on the bedspread. Moved us to a non smoking room. Much better. Parking was a pain. First come, first served with no where near enough spaces. Not the best neighborhood. No coffee maker in room.

Friends_and_family Family

8/10

Excellent

19 May 2023

Linda

Comfortable

Leisure Self

10/10

Exceptional

19 Apr 2023

Lesley

convient location for my appoitments

Business Self

2/10

Poor

16 Apr 2023

Diane

The room was very clean, the house keeping did a great job but it seemed to be looking like a hourly hotel if you know what I mean then someone bang on our door at 5 in the morning.. I didn’t open it i peaked out window and some tweakers was there ..

Leisure Family_with_children

2/10

Poor

02 Apr 2023

Joshua

Not pleasant.

Someone was having a party in the room with what sounded like multiple people next to us until 4 am when we left. I couldn’t believe how loud the music was playing. Also there was food shoved in the peephole and various stains on the walls.

Friends_and_family Family

8/10

Excellent

07 Mar 2023

Tina

Room was big and pet friendly. Comfy bed.

Business Pet

10/10

Exceptional

13 Feb 2023

Bernadette

The staff were friendly and good service.
They should have supplied ammenties like coffee, sugar etc. tThere wasn’t any coffee maker. Thank you.

Leisure Partner

8/10

Excellent

30 Sep 2022

MAURICIO

Clean

Leisure Family

2/10

Poor

25 Sep 2022

Parviz

I’m not recommending this motel because was full of Cockroaches and baby cockroaches , manager is not there to cancel reservation

Business Self

6/10

Pleasant

21 Sep 2022

Diane

The screen and window had been broken into prior to our stay and hadn't been attended to. Also, there were 2 shady characters conducting what looked to be a drug deal outside of our room in the parking lot. We were awakened at about 1:30 a.m. and saw 6-8 cop cars in the parking lot.

Leisure Partner

8/10

Excellent

16 Sep 2022

Steven

Worth a shot

Hotel is nice and convenient, parking is a bit challenging as you have to back out of your spot and the parking lot. No frills, decent price.

Friends_and_family Family

10/10

Exceptional

13 Sep 2022

Kimberly

No Old Motel Smell

So far as motels go, Motel 6 is a great place to stay. It was somewhat updated (e.g., no carpets) and didn't have that old motel smell. The location is a short distance from shops and restaurants. The clerk who checked us in was courteous and efficient.

Partner