Name: Motel 6-Pinole, CA GA
Address: 1501 Fitzgerald Drive, Pinole, 94564, US

2/10

Poor

20 Jul 2026

Sheila

HORRIBLE! We booked for 2 nights and 2 rooms and ended up checking out after our first night. Dirty rooms, no smoking rooms smells like smoke and we can smell someone smoking weeds, checked the window if secured and it almost fell on me good thing we were able to put it back, no towels in 1 room, stained beddings and towels, dirty shower curtain, floor sidings in the bathroom is peeling off. See pictures.

Family_with_children

2/10

Poor

19 Jul 2026

Francisco

I found the room dirty and they didn’t change the sheets from the last costumer. I found some hair under the sheets. Seems like they only reduced the bed with the same sheets

Friends

2/10

Poor

16 Jul 2026

Marion Cheryl

We arrived in Pinole around 930pm. The Rooms were dirty, bed linens looks and feels like it was not changed, had stains with hair in one bed. NO towels in the room, and staff unable to provide any, told us to wait for housekeeping in the morning. Same with the bed linens, no clean linens available until the morning. I was booked for 2 nights, but left first thing the next morning. The staff was not helpful at all, rude and was irrate. No help at all. I booked and paid for 2 rooms with microwave and refrigerator, but when I arrived, was told that no rooms available with refrigerator and microwave but was still Charged the room rate for room with microwave and refrigerator 😱 NEVER ever coming back to this Motel 6 in Pinole.

Family

4/10

Poor

13 Jul 2026

Alan

The room wasn't very clean. The property was not well kept. We had 1 shower towel for 2 people. I wouldn't stay there again

Pet

10/10

Exceptional

01 Jul 2026

Nuahya

Great and helpful staff 👍

Self

8/10

Excellent

30 Jun 2026

Ada Yukwah

The motel was a bit dated, and could do with a refurbishment. However, the location is good, close to some eateries and convenient. Staff were friendly and helpful.

Family

2/10

Poor

28 Jun 2026

Ruben

I found a key fob under the bed that I turned into the front office staff. The room was not clean and the bathroom was not useful for showering. Overall the environment was abysmal.

2/10

Poor

25 Jun 2026

Tonia

Latch broken on door and not safe to lock

Business

2/10

Poor

21 Jun 2026

Larry

This place was terrible. Booked the room is supposed to have two beds a microwave and a refrigerator and ended up with one bed no microwave and no refrigerator. If I had my own vehicle, I would’ve left without checking in however I was using Uber and wasn’t going to spend more money to find another place for the night. Don’t believe what they say on the website when you go to book your room none of the rooms have microwaves or refrigerators in them anymore.

Family

2/10

Poor

19 Jun 2026

Ibrahim

No Air condition , room was messy , staff was rude I asked for assistance (it was hard to find my room and I was walking around property for half hour couple of times I asked front desk and he just say NO and told me take photo from map and go find it.

Partner

6/10

Pleasant

17 Jun 2026

Thuy

The room is dirty

Family_with_children

2/10

Poor

17 Jun 2026

Shannon

The motel receptionist was deplorable

Self

2/10

Poor

15 Jun 2026

Nima

Not a place to stay. Mostly transient people and drug dealers. The bathroom had no lights, busted smoke alarms, filthy sticky floor. Came home with a bad case of bed bug bites. Please do not stay at this property

Self

2/10

Poor

12 Jun 2026

Julianne

Two men standing by the stairs blocking our way who looked out of place and on drugs, so we took stairs at next building where a gangster type watched us the whole time as he leaned on the rail outside his room. Just outside of room 236, there was a large trash bag on the floor & even more trash scattered near the door as well as an unopened beer bottle of Modelo. We entered and immediately locked the door. Tv was on in that orange colored room, and although I tried to adjust the crooked maroon colored curtains to close completely, the light from outside couldn’t be completely covered. Tried to prop chair underneath the door handle for some sense of safety, but chair was too small. It was inches away from the handle. Someone knocked on our door. We ignored the knocking, but it continued. Looked through the peephole to see a large man outside room who continued to knock harder. I said “Go away!” But he knocked more persistently. We said “Wrong room.” He continued to knock harder. I said, “Get out of here! Go away!” He mumbled “I need to get in there because I left something in there.” I said, “Go ask at the front office!” He knocked harder and argued with us (!) about just wanting to come in. This was very frightening. Tried to call front office but phone in room didn’t work. Called police then front office from cel. Left property. Was told I would get full refund. Almost 1 month later has not happened. Dangerous place. Incompetent manager, Lucy, doesn’t know what she’s doing

4/10

Poor

11 Jun 2026

Damion

No refrigerator or microwave

2/10

Poor

11 Jun 2026

Markus

Didn’t get correct room ( couldn’t get another room till the next day, felt to uncomfy to stay) . Thee room was so dirty, I had to ask front desk for some type of cleaner supply and that still didn’t help. Towel that came with tub was black, A/c stinked (made my asthma acting up), beds were dirty and stains. I still don’t feel compensated enough and will be escalating it further.

4/10

Poor

08 Jun 2026

Maria

We had to get switched into a different room because the first one we got smelled like urine. The staff was very apologetic and super nice but the property is a mess. The second room was better than the original one with the exception of the bathroom and the entrance of the room just outside the door. They had a fly trap bag hanging inches away from outside my door. The reason of the excessive amount of flys is because there is a hose pouring into the bushes a few feet from the At this point I was tired from a long drive but needless to say I will have to really think about staying here again. Again the staff was super nice it was just the property itself that needs a lot of attention.

2/10

Poor

03 Jun 2026

Michelle

the room smelled so strong like cigarettes & then the smoke detector started going off because it was low battery around 1 am and i went to the front desk and the guy said he would send someone, never did. eventually went to the front desk again and i told someone new again and she said she would send someone. someone went to the room & took the smoke detector. i told her i wanted to switch rooms atleast before i checked out because i wasnt able to sleep. she did not allow it and just said i could stay an extra hour after check out. they also have a no refund policy so i wasnt able to get a refund. i went back to sleep and at 11am house keeping came and knocked and left before i got to the door. someone else from house keeping came back a second time and did the same thing. the third time before 12 i opened the door and i told them i was told i could stay an house extra since the smoke detector kept going off. she just said its already 12 when it was still 11:40. housekeeping is overall very rude and persistent even if it’s not check out time. when i checked out i asked her why housekeeping came by after i was allowed to stay an extra hour and she was very clear when she was sarcastic and said omg im so sorry. front desk is not very helpful and rude. There is also a lot of dog stools outside all over the property.

Partner

2/10

Poor

01 Jun 2026

Kamian

It was fine for the price. We didn't have a fridge that was advertised. There's a lot of dogs running around without leashes. Not very clean at all.

2/10

Poor

30 May 2026

Danyal

Clean rooms it was dirty

2/10

Poor

28 May 2026

Aleksandr

There’s absolutely nothing about this place that I liked! It’s really run down and disgusting. I really don’t recommend booking here no matter the price. Make sure you don’t leave anything behind because the house cleaners will keep it for themselves

Partner

10/10

Exceptional

28 May 2026

Chad

I have to share the most heartfelt experience I had with Motel 6 in Pinole, California, thanks to the incredible Lucille. When I rented a room for my son, Lucille went above and beyond. She showed such deep care, kindness, and grace in every interaction. And beyond Lucille, the entire group of women there were just as amazing. Every single one of them was so kind-hearted, and I felt such a strong sense of support and safety dealing with them. As a mother, I’m so deeply grateful for this wonderful group of women, and I truly feel the universe placed them in our path at just the right time. I will never forget this experience.

10/10

Exceptional

28 May 2026

Chad

I have to share the most heartfelt experience I had with Motel 6 in Pinole, California, thanks to the incredible Lucille. My son stayed there while battling mental illness, and Lucille’s kindness was nothing short of a miracle. She handled the entire situation with such care, compassion, and grace—it was like a blessing from God. And beyond Lucille, the entire group of women working there are equally amazing. Every single one of them exudes kindness, a big heart, and a sincere desire to help. Just dealing with them gave me such a sense of comfort and trust. As a mother, I’m so deeply grateful for this wonderful group of women, and I truly feel the universe sent them at just the right time. I will never forget this experience.

2/10

Poor

24 May 2026

Ivan

The shower rod was broken and hanging down. Technically still sort of usable there was no remote for the television, there was no Wi-Fi. The air conditioner had one speed. The furniture was beyond used. The room reeked of cigarettes. Slightly better than staying in jail.

Self

4/10

Poor

21 May 2026

Kenneth

Non-smoking room clearly had smokers in it earlier. A big surprise when I tried to shower in the morning and the spigot exploded off the piping, making taking a shower impossible.

Self

2/10

Poor

20 May 2026

Vanna

Horrible rooms. Absolutely filthy and clearly not cleaned properly. The AC unit was broken, the toilet seat was broken, and there was dirt all over the floors. To make things worse, there were cockroaches in the room. Very disappointing experience and definitely would not stay here again.Also the room someone had smoked weed. They covered the smoke alarm with plastic.

Partner

2/10

Poor

19 May 2026

francisco

Bad hotel promises something that the place don’t have nothing like I reserved never going back. Please do not used this place

2/10

Poor

18 May 2026

Sung

I reserved non smoking room but they said only smoking room was avaliable. I couldnt sleep because of bad smell.

Self

2/10

Poor

17 May 2026

Leticia

Smok detector cover with plastic! The room smells really bad! We saw roaches, no soap, no towels for 4 people, very bad sperience. They sent me to buy fabreece,

Family_with_children

2/10

Poor

17 May 2026

Deepro

key card stopped working, had to replace everyday, cigarette smell, cigar burns on the blankets, bathrooms dirty

Partner

2/10

Poor

16 May 2026

Arun

Bad

Friends_and_family Family

4/10

Poor

16 May 2026

Zoe

Needs a remodel

Family

2/10

Poor

09 May 2026

Keiana

Originally had booked a double queen bed with microwave and refrigerator, when I get to the room there wasn’t neither a microwave or refrigerator so I they moved me rooms which had a refrigerator but all the lights beside one didn’t work staff took forever to attend us at the front desk

Partner

8/10

Excellent

04 May 2026

Keith

Convenient close to the 880 freeway next-door was the sizzler’s restaurant across the way was a plaza with a shopping market and other vendors

Self

2/10

Poor

30 Apr 2026

Tyra

The room was dirty with mold on the ceiling of the bathroom. The doors were dirty, both the front door and the bathroom. I rented a room with the refrigerator and a microwave. My room had neither one the TV didn’t work in my room. And I will still charged the full price for a night stay when I have lupus, and that mold could literally kill me. There was a hole in the bathroom wall. And the room just looked untouched and unclean for sometime before I got into that room. When I rented here, I also got a two bedroom, why was one of the beds literally sunken in on one side? What if I actually needed that bed for another person? Or a child? And then I go to the front desk to see if they can help me with all of this, and their solution was to have me spend the night in that room and change rooms the next afternoon because they said my new room wouldn’t be ready until 1 PM the next day. They did not refund me anything from that night stay even though I didn’t have the things that I paid for to be in the room.

Self

2/10

Poor

22 Apr 2026

Jesus

Todo apestoso y súper sucio no vale la pena

Self

2/10

Poor

16 Apr 2026

Genna

No room phone Did not feel safe even with peace officer in and out

Self

6/10

Pleasant

12 Apr 2026

Amado

Facilites I’m bad condition

2/10

Poor

31 Mar 2026

Vernell

In my personal opinion, this Motel 6 location was tragically disappointing. This location seemed like a nightmare. I hope the appropriate office within the Motel 6 organization can manage the necessary changes to vastly improve this specific location because, in my humble opinion, based on room# 137, this location needs to be shutdown immediately.

1. Excessive Flies
A tremendous amount of flies right out the entrance to my room. The staff did hang up a few Raid Fly Traps that seemed to help somewhat.

2. Roaches Easily Visable
I stomped and killed a few roaches ranging from baby size to a couple of larger sized roaches. They were mainly crawling on the desktops. The was a small spider looking insect just sitting on the sheets next to the pillow of the made bed. I actually ended up sleeping in my rental car the entire night.

3. Disgusting Bathtub
I believe the bathtub is permanently stained with a distinctly dirty and unsanitary appearance. There was no way, I was going to step into it. I reported the condition to the front desk and the young lady just smiled and apologized for its ,

5. Poor Overall Appearance of Room & Prope

2/10

Poor

26 Mar 2026

Tracy

“Non-Smoking room stunk of smoke.

Self

10/10

Exceptional

24 Mar 2026

Tamika

Room was clean close to everything mircowave n fridge very convenient for my kids

10/10

Exceptional

23 Mar 2026

Janie

Wonderful staff!

Family_with_children

4/10

Poor

21 Mar 2026

Maxine

Bathroom was not very clean. I asked for a non-smoking room and even though there was a non-smoking sign on the door, The room stunk like cigarette smoke. When I asked to move he handed me a can of odor remover so I could spray the room myself. Not staying here again.

Family

4/10

Poor

17 Mar 2026

Calliope

Shortage of towels, roaches in the room, dry rot all over the bathroom, zero water pressure, old TV with third tier basic cable only, weird stains everywhere. Only plus was there are plenty of drug dealers and hookers in the parking lot all night long so your entertainment is right there

Self

4/10

Poor

16 Mar 2026

Alvin

Tv only had 5 channels that worked room smelled like cigarettes. Bugs outside and inside the room. WiFi was terrible

Self

10/10

Exceptional

08 Mar 2026

Julian

Cool

8/10

Excellent

06 Mar 2026

LaTrece

Everything was fine. The room just looks questionable. I moved everything possible to check for roaches. Desk, table, dresser, and the bed.. Looked like someone did a quick wipe down because nothing looks brand new. All previous damage from all the years was there. I brung my own blankets and pillows. Slept good and it was quiet outside during my quick stay. Ended up here because the price, was attending an event, and was gonna be out 1st thing in the morning. All in all good but for $20+ dollars more you csn get a spotless room.

4/10

Poor

02 Mar 2026

Deborah

Bathtub stained, rusted and peeling.
They ran out of towels.
The heater/AC had a leak and water puddle on the floor.

Friends_and_family Family

2/10

Poor

23 Feb 2026

Andrew

Bugs left early

8/10

Excellent

22 Feb 2026

April

Good

Partner

2/10

Poor

12 Feb 2026

Andrea

The area is pretty the hotel is extremely ran down. Disgusting. Dead bugs in my bed and the mattress caved in couldn’t sleep good at all! On top of that I have been charged the deposit for no reason at all! Very disappointing.

Business Self

4/10

Poor

04 Feb 2026

Juan

the worst motel experience, surprisingly nothing I can be in to

10/10

Exceptional

02 Feb 2026

Karla

Great

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Karla

Good

Friends_and_family Family

2/10

Poor

29 Jan 2026

Lois

Yes. Staff contacted duecyo heater and room phone not working. Her response was building's old.

Self

8/10

Excellent

23 Jan 2026

Roslyn

Staff was helpful and nice and the room was clean

Business_and_leisure Self

2/10

Poor

20 Jan 2026

Wojciech

Dirty floor

4/10

Poor

18 Jan 2026

Joseph

Room had a heavy smoker smell.sheet had cigarette burn. Shower had used soap.

Partner

10/10

Exceptional

15 Jan 2026

Ramiro

Staff is always helpful!

Business_and_leisure

4/10

Poor

30 Dec 2025

Bruce

Room was old and outdated. Not very clean. Bathroom light fixture did not work, only one towel was provided. Bed was ok, but blanket and sheets were very worn. Room was small and needs to be painted and updated. This stay was last minute, but would not stay here again.

Friends_and_family Family

8/10

Excellent

18 Dec 2025

ROBERTO

It was goid. With nearby stores.

Partner

2/10

Poor

02 Dec 2025

Carol

The room was filthy and I saw a roach in the bathroom.

4/10

Poor

29 Nov 2025

Francesca

Beds are small for queens and the toilet barely wanted to flush.

Friends_and_family Family

8/10

Excellent

28 Nov 2025

T

Quiet

10/10

Exceptional

25 Nov 2025

Mark

Price

Business Self

10/10

Exceptional

21 Nov 2025

Stone

Quiet and great location, it's not new but is was clean

2/10

Poor

17 Nov 2025

Yanira

El cuarto estaba sucio y el olor a cigarro era demasiado fuerte y personal horrible

Business Family

2/10

Poor

17 Nov 2025

Domitila

Abitacion susia baño susio el papel del baño viejo i susio la tina del baño llena de moscas no bueno

2/10

Poor

30 Oct 2025

Stacey

Pros: Great location. Friendly person at front desk when called in the morning before checking in later that night. Cons: Needed to pay for night upfront before getting key to room. The room itself was frightening: No blanket on bed (just pillows and sheets), grimy, smelled like cigarette smoke. Tried the tv and half the channels did not come through (message displayed was “No signal”). Concerned about possibly seeing insects or small animals emerging through cracks. Disclaimer: Self-proclaimed germophobe and fearful of rodents indoors. Decided to not spend night. It seemed to be a motel for people who lived locally more than visitors, but I could be wrong. That might be the problem. Left motel that night without even unpacking. So lost the cost of the nights stay. And since I’d made a different reservation for the following night, but cancelled that reservation after 7pm, I lost that money as well. So lost a lot of money (2 night’s stay). Just could not bear to stay there. The motel could attract more people if it renovated the rooms and treated the guests with more respect (not like criminals). It’s in a great location in a popular location (many stores, restaurants), so has potential.

Pet

6/10

Pleasant

10 Oct 2025

Christine

Room didn’t looked clean the walls in the bathroom were dirty
Everything was out dated. The bed was the worst
It was very uncomfortable to sleep on
I definitely won’t be staying in the hotel again

Partner

6/10

Pleasant

01 Oct 2025

Aida

The place is fine 🙂

4/10

Poor

12 Sep 2025

Jose

Nothing unique. Ice machine not even working

Leisure Self

10/10

Exceptional

30 Aug 2025

Sergio

Ckean and nice place

6/10

Pleasant

25 Aug 2025

Jack

My wife and I were unable to obtain a second set of washcloths. She joined me for the second day of my stay. I had been issued 1 washcloth, towel and hand towel. My wife went to the front desk to request a second set. She was told we could not get one until the next day, and I needed to return my towel before we could get another. We checked out at 6:30 am. So getting a second washcloth was impractical. Odd

Leisure

6/10

Pleasant

23 Aug 2025

Harold

Ok

Need Micro Wave and Ice Machine

Self

2/10

Poor

22 Aug 2025

Mohammad

Room smelled and when we tried to switch rooms they denied the request. We left and will not return here again

Leisure Partner

2/10

Poor

20 Aug 2025

Ken

People kicking on the door demanding to be let in.
Obviously inebriated, called front desk and they didn’t care, would not come up and tell him to go away. Pensioner age woman in room alone!!
NEVER AGAIN …….

Leisure Partner

2/10

Poor

17 Aug 2025

Sarah

The office is always closed, and no staff are around to help. When I called, no one picked up. The room was very dirty. The floor was not clean and it looked like there was dog poop behind it. It was a non-smoking room, but it had a cigarette burn on the bed sheet. The shower head was broken, and there was no shampoo, conditioner, or lotion. There was only one towel in the room. I would not stay here ever again nor recommend anyone to stay here.

Leisure Family

2/10

Poor

04 Aug 2025

Gloria

Very disappointed

Very disappointed. Room had very heavy smell of smoke. Towels smelled of smoke. We turned the air on high, but it didn't completely remove the smell. There was only one set of towels. Had to find a housekeeping person to give us another set of towels. She gave us 1 bath towel. There was dog poop on the grass area in front of our room. we had to be careful where we stepped.

Partner

2/10

Poor

27 Jul 2025

Maria

Very dirty,everything broken, nasty smell, and bugs in the bed

Leisure Family

2/10

Poor

27 Jul 2025

Alexander

Disgusting place our sheets weren’t washed. Loud crazy next door tenants

Leisure Family

10/10

Exceptional

24 Jul 2025

Verified traveler

👍

Always excellent service from employees. No complaints from me.

Self

2/10

Poor

14 Jul 2025

Priscilla

It was run down and didn't have soap or shampoo other than the little hand soaps. No hair dryer, had to leave my DL in order to \"borrow\" a hair dryer that had no heat. One wash cloth one hand towel. Bed was horrible - like a huge person had bounced on one side - deep depression on one side, had to not fall out of the bed! It was horrible.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Verified traveler

Staff always very efficient & accommodating. No complaints from me.

Self

4/10

Poor

24 Jun 2025

Donna

cheap and run down

The room was dirty; the bedspread, sheets, and pillowcases had stains on them. The bathtub was dirty and had spots that were missing the glaze. The bed was uncomfortable and saggy. We ended up bringing our own blankets from the car and slept on top of them.

Friends_and_family Family

4/10

Poor

21 Jun 2025

Paul

It was disgusting, bedding was not clean so as the room.

Partner

2/10

Poor

21 Jun 2025

Precious

Very awful smell. Loud. Beds were super uncomfortable. Room was dirty.

Leisure Pet

6/10

Pleasant

16 Jun 2025

RICK

one light didn't work, pillows not comfortable, room and bathroom little dirty.. stay ok for 1 night

Business

2/10

Poor

13 Jun 2025

Mai

Dirty bed,no tissue paper,no dryer,no bathroom shampoo…no coffee have to asked to change room at 10pm

Leisure

2/10

Poor

13 Jun 2025

Frank

I was put in a room directly below a couple who had a troubled child who was running around and screaming half the night. I got very little sleep. I believe it was intentional that I was put in that room.

Leisure Self

8/10

Excellent

01 Jun 2025

Harold

Several restaurants nearby

Leisure Self

2/10

Poor

30 May 2025

Colombe

Non smoking room still smelled like smoke. Cigarette holes in bedding and floor. Bathroom was disgusting. Phone didn’t work which was scary

Business Friends

6/10

Pleasant

30 May 2025

Iris

Fridge did not work. Room was a bit beat up, but we didnt need to stay for long. So, overall good.

6/10

Pleasant

28 May 2025

RICK

1st room I got, bathroom light didn't work so I changed rooms. 2nd one was better, but still not great . Bathroom light was dim, shower/tub was not in great shape. Blanket had burn marks and room had funny smell. The only positive was there were many restaurants nearby.

Business

2/10

Poor

27 May 2025

Loren Jean

First the bedding has holes in it, the furniture was not cleaned, sticky and the shower was not cleaned properly. The shower had mold growing and little hairs on the shower itself, everywhere. Second, I requested to check in early, the first person I spoke to about it, was rude. Then I came to property to check in early, and then person for the office wasn’t in office, for a half an hour. Third, the room reek of cigarettes like 90s smell of use to smoke in them, but never got cleaned or remodeled. Will be I staying here again, no. I will be actually bad mouthing this place to all my fellow employees so they make the mistake I did.

Business Self

10/10

Exceptional

26 May 2025

Mark

Fine

Business_and_leisure Self

4/10

Poor

26 May 2025

Damir

Pro: convenient location.
Con: skethcy people outside, room smelled like cigarettes with burn marks on furniture, dirty floors, stained bedsheets, mattress worn out, nobody present when returning key card.

Business_and_leisure Self

10/10

Exceptional

21 May 2025

Marlene

Great stay

Leisure Self

2/10

Poor

19 May 2025

Tameko

Bad plumbing. The toilet barely flushed. The sink was clogged. Temperature unable to be regulated on the AC. There was a bra left by the previous person. No housekeeping.

Leisure Family

4/10

Poor

19 May 2025

Matthew

I expected much better. I have stayed at Motel 6 in Petaluma, CA and in Albuquerque as well as some others. Usually it’s simple, but clean. This place had hairs in the bed. Hopefully from the housekeeper? The sheets were old and stained, I’m telling myself they were clean, simply old and stained. There was also something on the floor that might have been a bug, could have been dirt. Or even fabric…didn’t want to get too close a look at it cause I was so tired. Would not recommend this property.

Leisure Self