Name: HYATT house Emeryville/San Francisco Bay Area
Address: 5800 Shellmound Street, Oakland, 94608, US

10/10

Exceptional

02 Aug 2026

Daniel

Great stay!

10/10

Exceptional

01 Aug 2026

Jean

Best hotel breakfast! Great selection of fruit, oatmeal, granola, hard boiled eggs, scrambled eggs, sausage, home fries, French toast, muffins, bagels, bread, English muffins and more. Buffet staff was so polite and kind. Very appreciative of the gentleman who showed us the fastest way to get to the train after breakfast!

10/10

Exceptional

01 Aug 2026

Tracy

Clean room, staff was friendly, pool and hot tub were well maintained.

10/10

Exceptional

01 Aug 2026

Samuel

Having a hot breakfast every day before venturing out around the bay area was very nice. Hotel staff was very accommodating and the location was great being so close to an Emery Go Round stop.

2/10

Poor

31 Jul 2026

Donna

Property not safe. 2 cars got broke in during our stay. Its not just enough for hotel to warn guest and put warning sign outside. Hotel security should be improved.

10/10

Exceptional

31 Jul 2026

Maryam

Every thing was prefect in the hotel .

10/10

Exceptional

30 Jul 2026

Sylvie

Impeccable. Près d’un marché. On a adoré. Nous recommandons

8/10

Excellent

29 Jul 2026

Cortnie

The front desk staff were very rude and dismissive. I arrived in town early as my daughter had a sporting event. I had an interview for a new job that day at noon and they refused to let me check in early or let me use the dining area. I ended up sitting in my car with the train honking and the hustle and bustle of the city. The interview went well, despite them not being accommodating whatsoever. I travel a lot for work and pleasure and I have never been treated so poorly.
Btw- don't stay in a room on the tracks- they honk the horn starting very early in the morning!

10/10

Exceptional

28 Jul 2026

Sharon

Breakfast was great, enjoyed the coin-op laundry and the front desk had plenty of coins for sale! Since traveling via Amtrak it was so convenient being just across the tracks with a footbridge going over the tracks. Would stay there again. Front desk staff friendly and helpful.

2/10

Poor

27 Jul 2026

No given name

They charge $27 per day parking with zero security
By car broke and theft my luggage and my expensive stuffs jewellery from parking lot of hotel
My new car mirrors are broken

10/10

Exceptional

27 Jul 2026

Kamaria

Great location and great amenities. I was part of the large group and they were very accommodating.

10/10

Exceptional

26 Jul 2026

Brent

The rooms and common areas were quite clean. The parking lot was well policed and maintained. Breakfast was solid each morning (I stayed four days and ate breakfast every day in the hotel).

The location of this hotel is fantastic for exploring the bay area. You can get around by car super easy. But you can also take the Emeryville people-mover-bus (not sure the name) to the MacArthur BART station and then work from there. We drove into the City and Oakland a couple of days, and took BART and other public transit other days. It was a great experience for the whole family.

There are parking charges, however.

10/10

Exceptional

25 Jul 2026

Sarah

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8/10

Excellent

25 Jul 2026

Gary

Breakfast was very good, nice and fresh food.

8/10

Excellent

24 Jul 2026

kai

Wonderful breakfast, rich and delicious, plenty parking lots and very close to commercial center. Safe and peaceful environment.

10/10

Exceptional

23 Jul 2026

Gina

Great location and staff was very helpful!

10/10

Exceptional

22 Jul 2026

Benjamin

Hyatt house was awesome, we stayed at most of the hotels in the surrounding area of emeryville and hyatt house was hands down the best

10/10

Exceptional

21 Jul 2026

Agustin

Love it

Family_with_children

10/10

Exceptional

21 Jul 2026

Charice

Nice clean grounds, room was spacious! The Front desk receptionist ( beautiful woman of color) was very helpful! Thank you for a great stay!

Friends

10/10

Exceptional

21 Jul 2026

Amber

I love everything about this hotel. Clean, friendly and welcoming! My family and I traveled Arizona and California touring national parks. We stayed tonight in Emeryville so my daughter could attend a festival and have some down time. This hotel by far was my favourite. Previous to come in to Emeryville we stayed at a pricey hotel in San Francisco, if I could do it all over again, I would just stay at this hotel and travel public transportation to San Francisco.

Family_with_children

10/10

Exceptional

20 Jul 2026

Tushabe

Absolutely fabulous! I enjoyed stayed here. The room was stunning: clean, spacious, very quiet, cozy, and had everything for one’s convenience.
I wouldn’t stay anywhere else the next time I am in the area

Self

10/10

Exceptional

20 Jul 2026

Dennis

Breakfast was great and the staff were very nice and helpful

Family

10/10

Exceptional

20 Jul 2026

Raquel

Awesome, friendly and super helpful staff. Central location, easy to get around and plenty to do in a walkable radius.

Business

6/10

Pleasant

18 Jul 2026

Marsha

I like that room was clean and comfortable, the hotel is conveniently located.

Self

10/10

Exceptional

17 Jul 2026

Kathy

We went as a family of 6 and honestly we had such a great time

Family_with_children

10/10

Exceptional

16 Jul 2026

Deogracias

Hotel was great and options of food to eat are lots.

10/10

Exceptional

16 Jul 2026

Sierra

We had come from an awful day at six flags Waterpark in Concord and were so happy to at this beautiful location. The staff were friendly and helpful. The room was amazing! My teenaged son and his friend were very pleased. The proximity to so many things was excellent. We walked across the street to the Public Market. The only problem we had was that we parked directly out front of the entry thinking it was safe but someone stole our brand new trucks license plate and holder. This was no fault of the hotel, however it was within view of the clerks at the desk. I look forward to staying her again...

Partner

10/10

Exceptional

13 Jul 2026

David

Amazing views of the bay

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

JOHN

Great sized room, breakfast was great and was amazingly located near many stores and food options and all major freeways.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Leandro

Good hotel, as expected. Parking spots too tight.

Family_with_children

10/10

Exceptional

12 Jul 2026

Jaron

-

Family_with_children

8/10

Excellent

12 Jul 2026

Mary

Would have excellent but I hate when hotels charge for parking

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Mark

Location to train

8/10

Excellent

11 Jul 2026

sheena

There are numerous amenities, however the fire pit was not up or the chairs. It is beautiful inside, and when you try to ask the staff the following day, where to sight see, they are sitting up their with their coats, non chalant about anything. The food and breakfast area is beautiful and well rounded. The cleaning staff are great as well. The beds are clean, extra towels

The front desk, gas people working up their with hair not comb and eating their lunch at the desk.

Self

2/10

Poor

10 Jul 2026

Marina

Location: worse than any other place we visited, in the middle of the ghetto
Beds: lumpy and hard
Room: smelled musty and strong nicotine smell the entire time we stayed
Hallways: everyday smelled like marijuana smoke, someone was smoking daily in this hotel
Breakfast: below average and watered down juices
Pool: super dirty and never got cleaned, in fact some nasty ghetto guys showed up with backpacks and left through the emergency door of the pool, no security or any supervision at this hotel it’s VERY unsafe

Family_with_children

2/10

Poor

05 Jul 2026

Dante

1. Did not receive my correct room. Had too move.
2. Room #2 the door was loud with air coming from the bottom. There was no door sweep to stop the air. Garbage disposal didn’t work, the view was the peak for the hotel lobby and the TVs didn’t work. Had too move change rooms AGAIN.
3. 3rd room was cool. Everything worked but the ice maker didn’t n the kitchen but hey can’t win em all. Jose at the front desk felt our pain and worked out room.
***I think I’m going to try the sister hotel next door from now on. HYATT PLACE. Hyatt House is going old and not well maintained.

10/10

Exceptional

04 Jul 2026

Jeffrey

This was our second time at this establishment and both times we have been very pleased. Very nice accommodations. Close to Amtrak train station. Close to Public Market. Close to walking trails near the marina. Thursday farmers market in the adjacent parking lot. All positives.

Partner

8/10

Excellent

02 Jul 2026

Glynis

Staff was great! Buffet breakfast was wonderful! Accessible room very large, but much too far from the elevators. Also, we needed two beds… It only had a king… Because of that I had to sleep on the sofa in the living room. The TV is not placed conveniently across from the sofa/bed - strangely laid out living room. Very nice having a small balcony with door that opened even if it was facing the train station.
We arrived on Amtrak and used the elevator and walkway from the train station as my 101 year old mother is in a wheelchair.
Wish there had been a restaurant with more than just sandwiches for the evening so we didn’t have to go out and about at night.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Caixia

The lawn before the hotel is terrible and dry, like a desert area! Ugly! Like a building in a poor area! But the room is excellent!

Family_with_children

10/10

Exceptional

30 Jun 2026

Carmen

Breakfast had a big variety. Hot and cold options bagels, egg. Plenty of protein. Cereals. Oatmeal

8/10

Excellent

29 Jun 2026

Tabitha

Came here about 15years ago and the stay is much nice then some of the stays over in that area. I find it a weird that they charge to park outside and no security guards to watch the cars. But that’s how life goes.

Partner

10/10

Exceptional

29 Jun 2026

Jennifer

So easy to jump on the California Zephyr

Partner

6/10

Pleasant

28 Jun 2026

Hyuk

The staff didn't explain anything about the hotel amenities (breakfast, pool, etc.). When I asked about breakfast time and location, they just pointed at a pillar and told me to read it myself. Very unfriendly. If they had just told me kindly, it would have been a much better experience.

Family

10/10

Exceptional

27 Jun 2026

Mohammed Amer

Great

Family

8/10

Excellent

26 Jun 2026

Claudia

Overall we were happy with our stay.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Ashvin

Great experience

Partner

8/10

Excellent

21 Jun 2026

Luis

Enjoyed the stay and would recommend. The only issue was with the microwave in room. It didn't heat, told the staff and they suggested having maintenance look at it. We were on our way to a concert so we declined.

Partner

8/10

Excellent

20 Jun 2026

CLARICE

Good hotel. Some staff very friendly. One was not so friendly but it was ok.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Jeffrey

Decent Breakfast, parking was decent, parking lot needs maintenance, unfortunately the restaurant and bar were not open during our stay but the Emeryville Public Market with various choices of places to eat is an easy walk away.

Partner

10/10

Exceptional

19 Jun 2026

Jerred

Nice room, awesome breakfast.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Donna

We spent five days at the Hyatt House and were totally impressed! Quick check in upon arrival, fantastic little apartment style accommodation, complete with living area, kitchenette, good size bedroom and bright clean bathroom. Everything was super clean, and we had the most comfortable bed ever! Our 7th floor room had a sliding door with a tiny balcony. Wish we would have had a couple chairs there even though it was very small... Just a nice extra touch. Very quiet room as well, as we never heard a peep or a thump from our neighbors next door, above, or below. We were really impressed with the Hyatt brand. You just may have stolen us away from our tried and true regular hotel chain.

Partner

10/10

Exceptional

19 Jun 2026

Erez

We stayed at a one-bedroom suite with a kitchenette and a living room. It was fantastic. The kitchen was well equipped with silverware, cutlery, full size refrigerator, plates and glasses. Two huge televisions. Generous storage. There is a Trader Joe's nearby for groceries. VERY reasonable price! We will be back.

Partner

10/10

Exceptional

17 Jun 2026

Tricia

Great stay.

10/10

Exceptional

17 Jun 2026

Ronald

We stayed overnight to attend a play in SF. The hotel is very convenient to accessing the Bay Bridge. The rooms were quiet and comfortable. The staff were exceptional, providing prompt and friendly customer service. Great place to stay.

Family_with_children

10/10

Exceptional

16 Jun 2026

Miriam

Beautiful and clean rooms

Family_with_children

10/10

Exceptional

14 Jun 2026

Christine

The rooms were nothing real fancy but they were clean and had coffee in the room.
It was a great location for us as we were boarding the Amtrack in the morning. You go through their parking lot and cross over a walking bridge to get to the station.
They have a great food court just down the road fro the hotel and a Trader Joe's 6 minute walk away.
The breakfast buffet was quite nice. It had cereal, yogurt, fruit, scrambled eggs, potatoes, sausage patties, pancakes, english muffins, bagels and toast.
I highly recommend especially if you need a hotel before or after an Amtrak ride.

Friends

10/10

Exceptional

12 Jun 2026

Jeffrey

Everything was modern and the staff was very helpful and attentive.

Partner

2/10

Poor

12 Jun 2026

Aja

I will never stay there again. I was having a conversation and the security was called because our voices were too loud. No screaming involved. Also, they rush you out before check out time. I shouldn’t have someone knock on my door to ask me when my check out is at 10am. Awful experience.

2/10

Poor

12 Jun 2026

Amir Bahador

The dirtiest hotel I’ve ever stayed in. No valet, no bellman, filthy hallways and rooms, flies everywhere, and a strong smell of marijuana throughout the property despite multiple nonsmoking signs. Truly disappointing.

10/10

Exceptional

10 Jun 2026

Louanne

Perfect place to stay before leaving on the train the next day. Front desk asked which floor we would like and which view…very accommodating.

Partner

8/10

Excellent

10 Jun 2026

Steven

This is a nice hotel in a good location. We found our room overlooking the bay quiet enough. The front desk attendant suggested we upgrade to that side because the side that faces the train can be loud. Having a one bedroom suite was pleasant and spacious and the upgrade fee was reasonable. The only disappointing surprise on our bill was the $27/day parking fee. Seems a bit exorbitant, but it's not like there's options. Only, would have been nice for them to mention that they charged that when we checked in.

Partner

10/10

Exceptional

08 Jun 2026

Melissa

Staff was amazing. Everything was clean. Had a great stay

Family_with_children

8/10

Excellent

05 Jun 2026

Paul

Started here for business. Very clean and comfortable.... Food could use some fixing.

Self

10/10

Exceptional

03 Jun 2026

Carla

I arrived by train, didn't drive but the parking lot seemed well maintained and convenient. I was able to walk to several places easily and bided my time until check in by perusing some nearby shops. especially liked the convenience of a Trader Joe's nearby. The desk staff gladly checked my bags for me so I didn't need to schlep them around with me.
The room, hotel lobby, and dining area were VERY clean and pleasant. The breakfast selections were great, lots of fresh fruit choices and some really good yogurt.
The room was quiet despite being within such close proximity to the train station. The pool area was closed off this particular time so maybe next time I stay here I can use it. There definitely will be a next time as this was one of the best stays I have had at a hotel within the past couple of years.

Self

8/10

Excellent

03 Jun 2026

joo yeon

Same as before same good service

Family

10/10

Exceptional

02 Jun 2026

jan

This is what you would expect for this hotel. It was a 10 minute walk from the train station. Everything was clean and of high standard. The staff were friendly and helped us get a cab to the airport that was 30 minutes away. This hotel was perfect for our needs.

Partner

10/10

Exceptional

01 Jun 2026

Ron

Breakfast is great at this hotel!

10/10

Exceptional

01 Jun 2026

Barbara

Great place to stay. Comfortable rooms, spacious bathrooms, helpful staff, cool neighborhood and a yummy breakfast in the morning!

Partner

10/10

Exceptional

31 May 2026

Nicole

This hotel was a perfect stop for my family of 6, as it allowed us to have a suite for a reasonable price and only be a 30 minute drive from Muir Woods, which we were heading toward the next morning. The breakfast was excellent, with many choices.

Family

2/10

Poor

31 May 2026

Negar

They did not mention that the pool and Jacuzzi are closed and we did not get a chance to use it at all

Family

10/10

Exceptional

28 May 2026

Cynthia

The rooms are large and modern. Great location, very central to everything and walking distance to lots. The breakfast was just ok, but it was free! If you get there late they often run out of things like berries or bacon, so go early.

We really liked everything about this hotel - we had three rooms for a family get together and the larger rooms with full kitchen made it easy to meet up. The price to value is just incredible. Well done!

Friends_and_family Family

8/10

Excellent

28 May 2026

John

The place was an hour from Napa but 1/3 of the price of Napa hotels for Bottlerock but it suited us on the way to the Giants game Saturday.
The bed was fine, breakfast pretty decent and overall worked out fine.

Partner

10/10

Exceptional

28 May 2026

Ling Ling

Nice hotel with excellent service.

Family_with_children

8/10

Excellent

27 May 2026

Xia

The hotel is very close to Amtrak station. The hotel is close to bus stops and a lot of shops. The hotel is old, but it is clean. The people works at front desk did look friendly. They never greeted when customers passed by. The breakfast was good, there were many choices. For some reason, the pool was closed.

Partner

10/10

Exceptional

27 May 2026

Stanley

The layout of the rooms was great. The maids were outstanding

Friends

8/10

Excellent

25 May 2026

Narayanasamy

Much better compared to other hotels in this ares

Family_with_children

10/10

Exceptional

25 May 2026

Eduardo

Clean room staff is very helpful love the breakfast and my kitchen . Wish they can fix the parking lot lines are very confusing.

Family

10/10

Exceptional

24 May 2026

Carin

Staff was so kind and respectful. Cleaning staff were easy to talk to and helpful. This place was recommended by family and I’m so thankful. Wish I knew about this hotel sooner while my son was going to Cal Berkeley. Breakfast was really good too.

Family

10/10

Exceptional

24 May 2026

Cerissa

Staff was helpful

Self

10/10

Exceptional

23 May 2026

HEE NA

Very nice place for family
Like free breakfast

10/10

Exceptional

23 May 2026

Neal

I really enjoyed our stay. The breakfast was great and the staff was very helpful. We would definitely return.

Family

10/10

Exceptional

20 May 2026

Jianping

everything is good except breakfast variety is few. Not too many choices,

10/10

Exceptional

20 May 2026

Henry

Good

10/10

Exceptional

19 May 2026

Ann

Very good breakfast, nice room, close to train so convenient

Self

8/10

Excellent

19 May 2026

SAM

Great spacious room. Good breakfast nothing elaborate but good enough. If the front desk person was more welcoming and the parking fee wasn't so outrageous I would give it 5 stars. Taking off one star for those two issues.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Michael

I had to leave to catch my train before breakfast was served. Had I chosen to use the kitchen it appeared to have everything I could possibly have needed.

Self

10/10

Exceptional

18 May 2026

claire

Perfect room with a Bay View for sharing with colleagues. Plenty of space, nice kitchen area. Very quiet!

Business

10/10

Exceptional

18 May 2026

DESIREE

Satisfied with our stay at this hotel.

Family

8/10

Excellent

16 May 2026

Celia B

Not enough staff at the front desk. The poor girl
had to do it all. Long wait.

Self

10/10

Exceptional

13 May 2026

Ramzi

Clean room, very good breakfast staff are very nice .

Family_with_children

8/10

Excellent

12 May 2026

Edward

the room had a nice view and was very clean but small with only one chair. The heater/Ac was turned off but the ventilation periodically clicked on during the night disturbing my sleep. The breakfast was ok with plenty of room to sit. I didn't realize I had to pay for parking until I checked out. When I mentioned that upon checking out, I was told the form I signed when checking in stated a parking fee. I thought it was to absolve the hotel of liability for damages made to my car. I didn't mind the fee, but would prefer to have known about it. There was no open dining room/bar but there is a very good food court just a block away.

Self

6/10

Pleasant

11 May 2026

Veronyca

Pulling up I was discouraged by the outward appearance. Many people hanging around the area and an older looking parking lot. The hotel was fine, lobby and elevator were clean but nothing impressive. The room was clean and outside noise was not a disturbance, good space. Doubt I’d come back especially with kids.

Friends_and_family Family

8/10

Excellent

10 May 2026

Staci D

We thoroughly enjoyed our stay! We had a room with a king size bed and a pull out couch which was perfect for our 2 and 5 year old. We liked the fact that there was a door to separate the rooms. Bonus points for being at the top floor and room on the end, facing the water. Breakfast was decent for it to be free and the staff was very friendly. Location was good for catching public transport as we decided early on that we didn’t want to rent a car (because let’s be honest, driving in California ain’t for the weak or scared ( me)) and gas being so high here. Definitely would stay again!! Only negative thing i will mention is that despite the room being clean, the bathroom smelled like sewage. I’m not one to complain so i didn’t mention it plus the smell went away (or i became nose blind) after a couple days, so that’s why I’m giving it a 4/5 stars.

Family_with_children

10/10

Exceptional

06 May 2026

John

Train station behind hotel convenient, and breakfast was yummy. The quakers were there to confirm the quality of the oatmeal they sold the hotel.

Partner

10/10

Exceptional

06 May 2026

Artem

Good

Friends

10/10

Exceptional

05 May 2026

Renee

Clean, polite, would stay there again.

Partner

10/10

Exceptional

04 May 2026

Brea

I loved that the property was so well-maintained, my room was very clean, and the breakfast was outstanding! The location was perfect as well. Great shopping and dining options close by. I would definitely stay again.

Business Self

10/10

Exceptional

03 May 2026

Inna

I really enjoyed my stay at this hotel. It's clean, the staff is very nice. I recommend it.

8/10

Excellent

03 May 2026

Jesse

Oat milk as an option in the coffee bar and more dairy free breakfast choices.

Family