Name: Homewood Suites Oakland Waterfront
Address: 1103 Embarcadero, Oakland, 94606, US

10/10

Exceptional

08 Feb 2026

Fabbian

Yes

4/10

Poor

26 Dec 2025

Robert

Two major reasons for the low rating. First, the Expedia listing said there was an EV charging station, but the desk clerk said there was not. I found the EV station in the parking lot, but it was disconnected. Useless. Second, the hotel website says “housekeeping on request.” We requested it and no housekeeper ever showed up during our three night stay.

Leisure Pet

4/10

Poor

26 Dec 2025

Perla

Ll

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Malaika

Breakfast was ok, would have liked more turkey or beef breakfast sausage or bacon instead of pork.
Not sure if this is a pet friendly hotel

6/10

Pleasant

01 Dec 2025

Deborah

fair room condition, stairwells litter, some staff helpful (but front desk has not power to fix things)

Friends_and_family Family

6/10

Pleasant

24 Nov 2025

John

The room was OK at best. Furniture was very dated. Laminate was coming off in the kitchen no central air portable air conditioner that worked OK friendly but I wouldn’t recommend staying there.

Leisure Self

2/10

Poor

17 Nov 2025

June

Worst stay ever! Air conditioner didn’t work. They said we had to leave it at 66° overnight and it would be fixed in the morning. Next we opened the heavy mirror closet door to hang clothes, and the door completely fell off and hit my husband. Next morning AC couldn’t be fixed. Moved us to another room. AC broken there! When they tried to repair this one, it was so bad they had to replace the whole unit which took 4 hours! We kept loosing WiFi when we left the room and had to keep going to the desk to get promotional codes because we booked through Expedia instead of directly through the hotel. The one positive is that the housekeepers were friendly and the room was spotless.

Leisure Partner

10/10

Exceptional

03 Nov 2025

WillieBenjamin

Makra and Alana are the best. They made my stay exceptional.

Business Self

10/10

Exceptional

01 Nov 2025

Desiree

I stayed at several hotels while visiting Oakland and this one topped the rest. I will certainly be staying there again in the future!

Business_and_leisure Family

10/10

Exceptional

30 Oct 2025

Autumn

Everything about my room and stay here was top notch. My bay view was delightful, service was excellent, and breakfast was fantastic. I visit the Bay Area often and this will be my accomodations from now on. Well done!

Leisure Self

8/10

Excellent

28 Oct 2025

Renee E and Bruce

The rooms were clean and staff was hospitable and professional. Maybe they can update the rooms

Partner

4/10

Poor

27 Oct 2025

Juan

Breakfast not sure 20 till 10 most items were already out of stock

Friends_and_family Family

4/10

Poor

20 Oct 2025

Jennifer

The staff was wonderful and the lobby looks great. However, one of our bed sheets was a dust ruffle, we were missing shampoo, but had double conditioner, the bathroom wallpaper was peeling.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Mya

This Property is clean. Excellent amazing staff breakfast is always on point. I would like to give a shout out to the manager makra. Chris Layla Raquel, Cindy Sabrina. Shout out to the security marty he is awesome.housekeeping is also amazing as well. Thank you . Homewood suites waterfront .10stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Self

10/10

Exceptional

09 Oct 2025

Mya

It’s always so. Absolutely amazing beautiful how the way Homewood suite. Waterfront keep there property so very nice clean.

Leisure Friends

8/10

Excellent

05 Oct 2025

Jose

N/A

Business Partner

6/10

Pleasant

28 Sep 2025

Patricia

Jane,who works in the morning breakfast area does an excellent job. Breakfast was very busy and she was very friendly and helpful at keeping the food stocked.

Rooms and hallways smelled like weed. Didn’t feel comfortable parking car in parking lot. Since you charge a parking fee, on site security would be nice.

Leisure Pet

10/10

Exceptional

27 Sep 2025

Russell

They made everything around the area pleasant

Business_and_leisure Family

4/10

Poor

26 Sep 2025

Linda

The place was unclean , old dusty furniture. The toilet was stopped up our entire stay. The furniture was chipped.

Leisure Family

10/10

Exceptional

06 Sep 2025

Fayette

Very comfortable hotel, wonderful view of the Embarcadero water way & close to my job. Loved the free dinner on Wednesday nights. Excellent customer service.

10/10

Exceptional

04 Sep 2025

suresh

Close to Berkeley and convenient on the highway. Close to Oakland airport

Business_and_leisure Family

6/10

Pleasant

25 Aug 2025

Ed

The breakfast was nice. Had a nice variety of food.
The smell of marijuana on our floor was pretty.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

lisa

The staff were great!

10/10

Exceptional

25 Jul 2025

Felicita

Beautiful harbor view on one side and the other the noise of a busy freeway. They charged for an open parking too and very limited.

Leisure Family

10/10

Exceptional

25 Jun 2025

Secinio

Easy to check in and out .. The staff was so friendly and most specially the morning breakfast … It’s great !!!

Leisure Family

10/10

Exceptional

22 Jun 2025

Teshager

Brake fast

Business Self

10/10

Exceptional

13 Jun 2025

Fayette

Great customer service. Great breakfast!

Business_and_leisure Partner

6/10

Pleasant

13 Jun 2025

Sadati

There was a leak in the bathroom ceiling, possibly due to an overflowing shower in the unit above; however, no other issues were reported.

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Fayette

Very good customer service and wonderful breakfast! Enjoyed free dinner as well!

Business_and_leisure Partner

4/10

Poor

28 Apr 2025

Mary

At 9:00 pm such a loud noise could be heard in our room, security came and checked we had to pack up all our stuff I was ready for bed I had to get dressed!
The next morning I was my hair and no hair dryer in the room! Very poor.
We are Hilton members and have stayed there before.

Partner

4/10

Poor

12 Apr 2025

Alison

Right next to the freeway. Hotel hadn’t been updated in many years.

4/10

Poor

20 Mar 2025

Alexis

My first floor window didn’t lock and the screen had been tampered with, then my fiancée and I were woken up to police arresting someone across the hall in the middle of the night, then we woke up to our room door slightly open, then we got moved to another room and the balcony looked like it was rotted. Then we asked for more pillows and were given pillows in a bag of trash that included chewed up gum after complaining and needing to be moved. There was dog poop outside all over the property.

Friends_and_family Family

8/10

Excellent

18 Mar 2025

geraldine

Liked being by the water. Unfortunately it was a cold night but it didnt rain at night, but the staff decided not to set up firepit area.
Also, no entertainment, only on Weds. Per staff.

Business_and_leisure Self

4/10

Poor

02 Feb 2025

Eileen and Chris

Our room was outdated and in need of repair. A guest next to us smoded both pot and cigarettes for 2 days. We asked to move rooms and were not accommodated. We had to leave a day early (after 8 nights) and asked for a refund for the last night. Have not seem a credit yet.

Business_and_leisure Family

10/10

Exceptional

05 Jan 2025

Peggy

Sketchy neighborhood

8/10

Excellent

24 Dec 2024

Cheryl

Staff was very nice and accommodating. The facility would be great with a more frequent social hour or restaurant on premise. Some of the room furnishings while clean could use some updating. It’s still a good home away from home.

Leisure Family

4/10

Poor

24 Dec 2024

Verified traveler

Was a quick overnight trip. Shocked rm was fun & dingy. Not highclass Hilton experience we often enjoy.

Partner

8/10

Excellent

15 Dec 2024

matthew

Nice spot

10/10

Exceptional

08 Dec 2024

Rajeshree

Friendly personal

Leisure Partner

8/10

Excellent

08 Dec 2024

Starla

Close to Jack London Square, comfortable and overall pleasant stay.

Leisure Partner

10/10

Exceptional

21 Nov 2024

John

Accessibility to everything I needed, complimentary breakfast was key. Everyone was polite and helpful and professional.

Business_and_leisure Family

6/10

Pleasant

23 Oct 2024

Kimberly

We were given a room for disabled guest, after being told by front desk staff on arrival that the room suite with a tub I booked way not available and it was Expedia’s fault for over booking me. The bathroom shower for disabled was disgusting, black mold or mildew with peeling caulk and vinyl molding, brown stains running down the wallpaper. Bathroom looked dirty and in desperate need of maintenance attention and repairs. The entire closet door to the suite was missing etc.

Leisure

4/10

Poor

19 Oct 2024

Ioan

Windows where shaking due to the Hway noise. Mold in the room. No rest. Rigid receptionist she would not consider doing anything for us.
Only thing that was good was breakfast.
Definitely not Hilton standards
Pictures at the moment on booking where deceiving

2/10

Poor

01 Oct 2024

Mallory

I did not stay here I went into the room and had to leave the room smelled like smoke and all the furniture was not clean looking . It looked and smelled like a motel 6
I had to leave And get another hotel which you will see

10/10

Exceptional

25 Sep 2024

Mathew

The parking was not the greatest but everything was great

Business

4/10

Poor

15 Sep 2024

Gregory

I would not stay there again. It is a bit run-down and the repairs that have been completed are not top-notch (shoddy patch jobs). My first night there, there was a verbal fight in the hallway that lasted for roughly 90 minutes (4 AM to 5:30 AM which did not contribute to me feeing rested and ready for the upcoming day.The staff was friendly and efficient. The breakfast was reasonaby good bit all told, it was not worth the ~ $148/night that I paid and I will be looking elsewhere when I visit the area again

Business Self

4/10

Poor

23 Aug 2024

Ashley

We checked and went to the building next door and it rewked of old stale smoke when walking in. Room was less than impressive old and outdated. Im pretty sure we paid for a room facing the water but it instead faced the freeway. Tried calling the front desk multiple times with no answer. Hairs and mold in the bathroom hairs stuck to the back of the desk chair. Kiddos was sleeping on the pull out and when youvopened it there was an old crumpled up used sheet in the middle. We were only there for a concert and were running late otherwise we would have found a different hotel. For almost $300 it was definitely not worth it. Woke up and went outside in the mornings and prostitutes still hanging around outside. Old broken down Rvs parked all along the roads with people living in them. Not an ideal location or rooming situation.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2024

Maria

Good place!!!

Leisure Family

10/10

Exceptional

25 Jul 2024

Al

Waterfront view was amazing and easy access to the freeway!

Business_and_leisure Family_with_children

4/10

Poor

16 Jul 2024

Frederick

Apparently they have two separate buildings one being old and the other building is newer and bright. I stayed in the new building last time.
This older building I got the feeling they prefer one night stay which I was a one nighter this time.

2/10

Poor

06 Jul 2024

laura

Elevator didn’t work and the place smelled

10/10

Exceptional

05 Jul 2024

Jose

Real happy with everything. Location was perfect

Leisure Family_with_children

4/10

Poor

04 Jul 2024

Stevie

We were not able to check in until 4. Elevator was broken. Room was supposed to be waterfront and it faced the freeway

Leisure

6/10

Pleasant

25 Jun 2024

Jen

Sabrina at the front desk provided the best customer service each evening I reached out to the front desk.

Business

8/10

Excellent

22 Jun 2024

KATRINA L

Nice quiet rooms and friendly staff. Hot tub area was really relaxing.

Leisure Family

8/10

Excellent

12 Jun 2024

Jayant

They do not clean room timely.

8/10

Excellent

08 Jun 2024

Vashna

Very limited food option near by and hallway smell really bad

Business Self

10/10

Exceptional

22 May 2024

ERNIE

Nice location awesome staff. Nice German restaurant next diir

Business

4/10

Poor

15 May 2024

Verified traveler

I Don’t Recommend this Hotel

The hotel is not in great condition. The furniture is scratched and dented. There were stains on the carpet in the room in which I stayed. The hot water did not work and the front desk staff was indifferent about the issue. They said they would call maintenance and get back to me, but never did. The hot water never came on. Additionally, people were noisy in the hallways both nights of my stay. I was woken by loud voices by my door at 1 am and 3 am.

Self

6/10

Pleasant

13 Apr 2024

Latonza

Apparently this property is doing renovations. Also the front desk charged me for the room instead of just for incidentals and I already paid for it online so I had to wait 3 business days to get my money back

Leisure Partner

8/10

Excellent

09 Apr 2024

Salvador

Overall, nice and safe hotel. Homeless camps on other side of the freeway.

Business Self

2/10

Poor

03 Apr 2024

Brett

It is in the hood. We dirty everywhere. Carpets need to be fire bombed. Staff was nice.
Broken ac. Homeless with their dogs at our window
No bugs seen yet but prob there.

Leisure Partner

10/10

Exceptional

24 Mar 2024

Kristin

Amazing staff

This hotel has an amazing breakfast buffet.
The service I received was stellar and they always helped me with my key which was several times.
I would highly recommend this place for the view of the waterfront on the deck and the German restaurant near the place. The place is wonderful due to the people who work there.

Self

2/10

Poor

11 Mar 2024

Abrain

We ended up getting one room. It was so nasty that they switched us to another room. That was even more nasty. I have pictures if needed and the staff just kept me on hold for 15 minutes to try to find another room. Why did I need to be on hold? Why couldn’t she just call the room back? The room phones have no speakerphone so you literally have to hold the phone while the carpet is so nasty you can’t take your shoes off .

Family

8/10

Excellent

24 Feb 2024

Sara Beth

Not that they can do anything about it , But the homeless people in the parking lot.

Leisure Family

8/10

Excellent

08 Feb 2024

Tyrus

Was nice and quiet.

Business Self

10/10

Exceptional

23 Jan 2024

Lamar

The host who checked me in was very friendly and nice. The energy felt like as if I was home.

Leisure Partner

10/10

Exceptional

08 Jan 2024

John

Front desk was awesome… she upgraded us to a suite with a bay view. Free breakfast was nice.. decent value. Good location.

Friends_and_family Family

6/10

Pleasant

02 Jan 2024

Lloyd

Convenient location for our visit. Easy parking. Nice lobby and clean, well appointed room. The staff was polite and friendly.

The hallway on our floor had a mildly unpleasant odor. The shower in one of our suite's bathrooms was faulty. Weekday breakfast service ends too early for people who are on vacation.

Leisure Family

2/10

Poor

19 Dec 2023

Verified traveler

This is not a 3 star hotel more like a 1

Business

10/10

Exceptional

20 Nov 2023

Kenisha

The rooms were clean and the staff were very helpful and welcoming.

Family

10/10

Exceptional

08 Nov 2023

Verified traveler

A lovely hotel

Leisure Self

8/10

Excellent

25 Oct 2023

Kara

The property would be nicer if it was a little bit more updated!

Leisure Partner

2/10

Poor

25 Sep 2023

Susan

I was very disappointed on my last day. I brought my dog with me she is a 12 pound Shitzu/ Maltese. We made our way to to dinning Area for breakfast. This is supposed to be a pet friendly hotel. I prepared my breakfast and made my way to my sit to eat. My dog barked a few times. Once I came to the table she became quite. The front desk clerk Connie P. Told me to leave eating area with my dog. Not with please! Nothing. I thought it was rude and against Ada for those with disabilitie issues. There were no signs around no one complained about my service dog, however came to say hello to her. This is not a pet friendly hotel I left. I wzs charge for my dog and for all accommodations. Dennis Berris hotel manager was emailed. You should not discriminate people with special need animals.

Business_and_leisure Pet

10/10

Exceptional

17 Sep 2023

Robert

Front desk staff were welcoming and helpful. Staff was pleasant. Really happy with our stay and will definitely consider next time I return to the Bay Area

Leisure Partner

10/10

Exceptional

16 Sep 2023

Robert

Excellent stay. Convenient location.

Leisure Partner

10/10

Exceptional

11 Sep 2023

Victoria

Staff was amazing and friendly, hotel was in good condition considering how long it’s been around. Couple of hiccups but I would definitely return.

Friends_and_family Family

6/10

Pleasant

28 Aug 2023

marita

The staff provided great customer service. The property was not convenient to restaurants or shopping. We had to take transportation/uber to get to any restaurants and shopping areas.

Business

2/10

Poor

18 Aug 2023

LaMonica

Not pleased at all.

This was not worth the rate charged I was not pleased at all. I asked for a different room and I was advised there was nothing available. I would not recommend.

Partner

6/10

Pleasant

10 Jul 2023

Janet

Oakland is not a safe place so did not see anything and stayed close to Hotel and was told by all to be very careful. Too many Gangs and not law enforcement. Great way to live a life. Will never come back to the Bay Area again.
Too unsafe.

Business

4/10

Poor

01 Jul 2023

Verified traveler

disappointing

This is the first time I’ve been to a hotel without a generator. Our first night was disappointing. Went back to rest but saw the lights are out. Ordered in room service but front desk called me to pick it up. I guess they should have not posted it as in room service in thr first place. Overall it was ok but I will never come back to this place.

Friends_and_family Family

6/10

Pleasant

15 Jun 2023

LAURIE

I found the door controls needed new batteries, both my room key and one of the outside door to admit customers into the building needed batteries replacement, super inconvenient. The elevator is very slow.
The furniture is poorly assembled and out of plumb. Drawers opened on their own. Carpets were shredded in some areas. Needs updating for sure.

Leisure Self

8/10

Excellent

13 Jun 2023

Corina

Yes we will come again

The moment we arrived, the hotel was beautiful inside and we were greeted by the hotel clerk, she was extremely nice (thatnks for making our stay better!). LOVE the back patio, our room was nice as well. Hotel was clean, and i didnt realize there was breakfast too, but the food was good as well. I love how its so close (15-20min) to different areas like the movies, golf, japanese garden, etc. My husband and i both stated we'd definitely stay here agin.

Only 2 issues: our a/c stayed only at 77 (we didnt ask for maintenance), and just a suggestion, but theres nowhere to put toiletries in the bathroom. Maybe add a little stand by the side of the sink?

Thanks again

Partner

4/10

Poor

01 May 2023

Nicole

The room was a lot smaller than what appeared in the photos online. The carpets were disgusting. The hallways smelled like smoke and a school cafeteria. The elevator was so rickety it sounded like it was going to break at any moment. The counter tops and table were dirty. I wiped everything down with disinfecting wipes when I got in the room and they turned brown. There was no hand soap in the kitchen or bathroom.

Leisure Family

8/10

Excellent

23 Apr 2023

Brad

The lobby area is nice and stafff were friendly, and the small store is convenient. I really liked the patio area overlooking the marina. However the stairwell in the easternmost building had old, dirt stained carpets and there was a huge bag of trash at the end of the hallway on my level. The bathroom and walls in my room could have been cleaner, and the kitchen cabinets were broken.

Leisure Self

4/10

Poor

10 Mar 2023

Verified traveler

This Hotel is old and in need of renovation

Partner

10/10

Exceptional

03 Mar 2023

Verified traveler

Everything was very nice. We arrived at 6 a.m. and they were able to find a room for us which we appreciated.

Leisure Family

4/10

Poor

30 Jan 2023

Chris

Cable in room did not work. had to change rooms. Carpeting in hallways was dirty and stained. Elevator was banged up.

Business

4/10

Poor

30 Jan 2023

Kathy

The hotel was not in a safe are and the condition of the hotel was horrible.

Self

8/10

Excellent

26 Jan 2023

Tyshae

The hotel was beautiful but the tv signal was really bad so I could barely watch anything.

Leisure Self

8/10

Excellent

18 Jan 2023

Verlene

Quiet even though right next to freeway. Not many options for dining that are close. Parking was not very easy

Leisure

10/10

Exceptional

07 Jan 2023

Roderick

I initially had a problem with my room, but the lady at the front desk was kind and handled it immediately. The staff was friendly the room was great and they even served a nice breakfast. Overall I was very pleased.

Leisure Self

4/10

Poor

04 Jan 2023

Patricia

Don't stay here!

Disappointing stay at Homewood. An old hotel with stained carpets, smelly rooms, tv that did not work properly, snack area with not enough variety of snacks. The German restaurant (the only one within walking distance) was hideous and horrible food. Would never stay there again and definitely would not recommend.

Self

6/10

Pleasant

03 Jan 2023

Verified traveler

Poor check in service

It was not good impression in the first place. The key provided when we checked in, didn't work. I understand it could happen, but she didn't respond properly. She just kept chatting with others in cafeteria not even staying at the reception desk. And made customer come and go from 3 rd floor 3 times and standing in front of the door with luggages in that evening. She should come to the room and solved the issue which ended up with her fault. And no apologize for that. Poor service.

Friends_and_family Family

4/10

Poor

01 Dec 2022

Verified traveler

Not clean or well-kept

Main light in room didn’t work. Light over kitchenette made awful loud noise. Bathroom disgusting including stains left in toilet. Sheets on bed didn’t fit and popped off corners when laid down. Smelled.

Business

8/10

Excellent

28 Nov 2022

Norma

Just ok

It was just ok
They are about a star in a half away from being Motel 6 status…breakfast was ok on the second morning there.

Friends_and_family Family

8/10

Excellent

06 Nov 2022

Maria

The property was nice. The only down side is they charged 100 dollars more. They didn't explain. When i check my bank account there was 100 charged to my card.

6/10

Pleasant

27 Oct 2022

Verified traveler

questionable room stay

The front desk staff was nice, however, my room had a wet moldy smell and the hallway carpet to the bathroom was wet and damp. I try getting a room change but was not able to.

Business

10/10

Exceptional

09 Oct 2022

Ebony

The view was amazing it was perfect for a little family getaway with out getting away.

Leisure Family_with_children

8/10

Excellent

20 Sep 2022

Deborah

The back of the property faced the estuary and Coast Guard Island. The was a long outdoor walkway and great outdoor seating with a fire pit, pool, hot tub, and numerous tables and chairs.

Leisure Self