The International Casa

SAN FRANCISCO, 5714-5720 International Blvd.
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100 reviews shown

4/10

Poor

11 Oct 2025

David

Only stay at this hotel if it is the cheapest and you have no other options. It’s very basic and falling apart and staff were rude. But it’s a good location and often the cheapest place in London.

Business

8/10

Excellent

06 Sep 2025

Magnus

Don’t like the dining

Business Family

4/10

Poor

03 Sep 2025

Vanessa

This hotel is very weird. Not sure what is their target market. Could be improved in all aspects

Business

6/10

Pleasant

11 Aug 2025

Verified traveler

You get what you paid for.

Stayed 2 nights, 3days.
Food - did not order anything so cannot comment.
Bed - comfy enough.
Facilities - could be renovated and redecorated.
Walking distance to where I needed to be.
Able to bring my friend’s cat - you do sign a waiver as expected.
Receptionists were helpful and polite.
Waterfront facing room on the first floor allocated so was able to get out onto the balcony despite the gloomy conditions. Quite nice actually.
Considering that bookings were suddenly cancelled with less than 24 hours notice due to the whole hotel reservations made by the government - I do feel that it was improperly handled as those who have booked were left to find alternative accommodations in such a short notice. It did not appear that the business had helped these clients get into other hotels as a sign of courtesy. Poor service from that end by the business.
Overall, underwhelming experience.

Friends_and_family Friends

2/10

Poor

04 Aug 2025

Khaled

Hotel closed and didn’t inform me or any other guests who had reservations.

Seems that in the media it will house asylum seekers.

Business

2/10

Poor

02 Aug 2025

Jaqueline

Arrived in London only to find they closed hotel, no reason why, no communication about this. Had to find alternative at last minute getting off the tube and only 2 hours before amazing concert at 02

Leisure Partner

2/10

Poor

25 Jul 2025

Khaled

Oh dear

Hotel was closed. Didn’t inform anybody with reservations and I walked into the middle of protests due to the news surrounding the asylum seekers being housed there. Heavy police presence when I arrived at 11pm to check in.

Business Self

10/10

Exceptional

25 Jul 2025

James

Good environment

6/10

Pleasant

17 Jul 2025

Robert

The parking app is useless had to be booked in manually took ages. Bed mattress frame uncomfortable had to sleep on top of duvet . Hairs in the bath and wash basin
Food excellent
Overnight parking £24 as arrived before 6pm £12 after 6pm trouble is car park may be full by £6 stayed here 2 years ago was very good now thumbs down

Business

10/10

Exceptional

16 Jul 2025

venkatesh_

It was close by, safe, and quite comfortable.

Business_and_leisure Partner

6/10

Pleasant

16 Jul 2025

Brittany

Convenient location, friendly staff, but very dated
The hotel is in a great location, just a short walk to Canary Wharf Tube and buses. The area feels safe and has plenty of restaurants. Staff were friendly and accommodating. However, the property is very dated and needs major renovations. My first room was dark, had no window, and was noisy. Thankfully, the front desk moved me to a much better room on the second floor. Expedia should clearly state room types, as I was told double beds aren’t guaranteed for their bookings. With updates, this hotel could be 4 stars, but for now, it’s 3 star from it.

Business_and_leisure

6/10

Pleasant

16 Jul 2025

Daisy

Nice stay

Leisure Partner

10/10

Exceptional

16 Jul 2025

John

Britannia International

Excellent stay, staff very friendly and food and drink in the bar area very good and fairly priced. Room recently updated and great value for money given the location

Business

6/10

Pleasant

16 Jul 2025

Verified traveler

Great location

Great location, staff friendly,

Partner

10/10

Exceptional

14 Jul 2025

craig

Excellent

Excellent service all round

Partner

4/10

Poor

14 Jul 2025

Ian

Would not stay again

6/10

Pleasant

12 Jul 2025

David

Close to metro and food options

We booked last minute because the private room we'd booked had not been properly cleaned. Location was close to the Canary Wharf metro line. A food court in the mall and an additional food hall were nearby.

Friends_and_family Friends

6/10

Pleasant

10 Jul 2025

Kerry

Booked double room no windows, got a twin room no windows, managed to put us in a double the next night. Both nights were 32 degrees in the room, air conditioning didn’t work as it should

Leisure Partner

4/10

Poor

10 Jul 2025

Corey

The room was dusty / no windows/ no signal

2/10

Poor

10 Jul 2025

david

No other room available, they should not be allowed to sell that room, extremely noisy and 32 degrees. No other room available. I walked out and got another room somewhere else, as it was unbearable.

Self

4/10

Poor

09 Jul 2025

Michael

Very old interior, limited amenities and slow checkin process.

Business_and_leisure Self

6/10

Pleasant

08 Jul 2025

Jordan

Location OK,smelly room leaves a lot to be desired

For the price, it's in a relatively good location but still a little inconvenient if you plan to be in Central London most of the time.

The room was very basic and looked nothing like the picture.

Double bed was very hard and just two singles pushed together.

There was a stench in the room that wouldn't shift no matter how long the window was open so I'd suggest a more thorough deep clean is needed between guests. That's all.

2/10

Poor

04 Jul 2025

Nicholas

I’ve stayed in a lot of hotels around the world and this was by far was the worst. It was dirty the staff were exhausted and even told guests that they had been working since 5am and tired.
The place needs a good makeover and had holes in the walls and doors were rotting in the bathroom. At 1am we were woken up to a lady screaming slamming doors.

10/10

Exceptional

04 Jul 2025

Valerijus

Super excited

Clean and tidy room

Business

6/10

Pleasant

03 Jul 2025

Sandeep

room downstairs withouts windows felt claustrophobic and was extremely warm

2/10

Poor

02 Jul 2025

ashma

The AC did not work properly, it seemed like it was from the stone ages. The fan they provided was rubbish too.

The lobby had no AC, it was extremely hot and staff were very slow.

Partner

2/10

Poor

30 Jun 2025

Jones

Complaint Regarding uncomfortable room temperatur

I expect a comfortable environment during my stay, regarding the temperature with weather. No windows, no air conditioning in my room. They provide a small table fun which is not acceptable. I went to reception speak to the manager for refund. He refused to do that.
I would appreciate it if you could let me know how you plan to address this concern.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Alexander

Spot on

6/10

Pleasant

29 Jun 2025

Leea

Good location not worth money

Decent hotel very out of date rooms and hard bed but good location for the o2, can’t really justify £190 though.

Self

10/10

Exceptional

29 Jun 2025

Kamal

All good.

Leisure Self

6/10

Pleasant

28 Jun 2025

Cody

Stayed in an economy room in the sub basement. Room was fine. Wifi was terrible and got no cell service down there, so working online proved to be impossible during my stay. Hotel was very nice, but the separate elevator for those of us down in steerage was a bit demeaning, and connectivity was awful. Probably better if you’re in one of their rooms above ground.

Business_and_leisure Self

8/10

Excellent

27 Jun 2025

hayley

The hotel was located well and had some beautiful restaurants in walking distance. The rooms are a little dated and the shower in our room was broken, kept falling down off the holder. But the staff were lovely, and overall we had a lovely stay.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Caron

Small but mighty

Even though it is a small hotel compared to surrounding buildings the staff were friendly and helpful welcoming food pizza was delicious
The room was very spacious clean but could do with a little TLs for furniture and doors
Bed was little hard but find for me
Air conditioning is good as no windows opened and a fan provided
Would definitely stay again
It a little gem

Self

6/10

Pleasant

24 Jun 2025

Verified traveler

Bad Experience and Not Necessary

My wife and I stayed for a couple of nights, and it is not the first time we have stayed at the International Hotel. However on this particular occasion our visit was tainted by the way I was treated on the second night of our stay. My wife and I had been out for a nice evening and returned to the hotel and had a drink at the bar. We then ordered a couple more drinks to take up to the room. A person ahead of me ordered a drink, then went on his phone and didn't complete the purchase via the card reader. I was then asked to pay for my drinks, which I did, and got confirmation from the bar staff that the transaction had gone through. We then went to our room, however about 45 minutes later, there was a knock at our door, however when I got there, no one was visible. A couple of minutes later there was a further knock on the door and I was greeted by the duty manager and a security guard. The time was around midnight. I was then asked to go with them to the bar as they said I hadn't paid for my drinks. They then escorted me right to the bar to ensure I paid what they said was owing. This in my opinion was bang out of order and unnecessary, especially given the time. I was then made to pay again for my drinks, which I did, and this time I was given a receipt. Whatever the reason, I believe I was treated terribly and there was no need for the manager and security guard to escort me to the bar, as I had personally done nothing wrong, the hotel staff had. Left a very sour taste.

Partner

10/10

Exceptional

23 Jun 2025

craig

Excellent service.

Partner

2/10

Poor

23 Jun 2025

Craig

Fly infested room, 3 different rooms upon check in. 3rd room had a dangerous spiral staircase and a shared balcony as i had upgrade week before to a suite. They completely ruined our special occasion. Due to danger of death for our 12 month old son with an open metal spiral staircase leading from room to the DOOR of the room only! We had to block it with furniture. They had no cribs available and he fell out of the bed on one occasion causing distress. The balcony is not secure as all guests in neighbouring suites have acccess to your bedrooms. The room was worn and dirty. The fire alarm was set off at 2am on the first night waking us and our baby up and meant we had no sleep the first night. Second night the flies started to appear and then the morning the room was full of flies. Disgusting hotel, incompetent staff and the central complaints team are equally as disgusting. i have videos and photos to back up all these claims and they will be shared far and wide!!! Expedia as always are awful and provide zero support, they should be ashamed of themselves allowing this hotel to be on their listings

Leisure Family

10/10

Exceptional

22 Jun 2025

Rebecca

Luxe

Business Partner

10/10

Exceptional

22 Jun 2025

Elaine

Staff friendly, polite and helpful.

Leisure Partner

6/10

Pleasant

22 Jun 2025

Sebastian

There was no phone signal in the room and the WiFi was unreliable. The room was ok but would benefit from having a chair in the room

Self

10/10

Exceptional

21 Jun 2025

James

Clean

Business Self

6/10

Pleasant

19 Jun 2025

Lindsay

Convenient location, room needs a bit of TLC but comfortable enough.

Leisure Friends

8/10

Excellent

19 Jun 2025

James

Leisure Family

6/10

Pleasant

18 Jun 2025

Charlotte

Fine for the price
Good location

Business

6/10

Pleasant

18 Jun 2025

Lewis

Staff member who checked me in was so rude, extremely polite to the man before me who was dressed in a suit etc but when it came to me in my working clothes she was so so rude. Almost felt unwelcome. Also threw the room key on the desk with no clear directions to room and had to come back to ask another person as i got lost. Booked a double but got a twin 👍

Business

2/10

Poor

18 Jun 2025

Richie

Check in was poor. Couldn’t hear what the staff member was saying because of the big plastic screens.

The kettle in the room was huge and you can fill it in the sink. The shower set off the smoke alarm which is poor design. Not enough plugs in the room. You can’t charge anything practically

Business

8/10

Excellent

17 Jun 2025

Chris

the location is convenient for canary wharf and excel. The entrance and downstairs rooms are impressive. However upstairs the bedroom I stayed in on level 4 was very tired, As were the corridors. But the room was clean and well equip and the staff in the restaurants and front desk were very good.

Business Self

6/10

Pleasant

16 Jun 2025

Alun

70's guest house room.

I had initially booked a double room with no window which I was happy with. On check in I was asked if I would be alone that evening and was offered a room swap with a window. This was all done very quickly and the room I ended up with single bed in a room backing onto the lift shaft. The bath looked like it was an after thought and they had nicked a bit of room from next door as it went into an alcove. The over all feel of the room was a 70's guest house. The room I had booked looked modern and fresh, they room I ended up with was dated. Will I be returning to the hotel? No, probably not.

Business

10/10

Exceptional

16 Jun 2025

Brittany

Perfect stay, cannot fault it.
Our room was absolutely huge with all the amenities you could ask for. Lovely view too.
Parking is really easy and convenient and I think for central London it’s great value.
We always stay in Canary Wharf but first time at this hotel and we have already booked to return in a couple of months.

Partner

6/10

Pleasant

15 Jun 2025

Samantha

Good location for exploring London. Budget friendly

Partner

8/10

Excellent

15 Jun 2025

Richard

Convenient location, short walking distance from Canary Wharf with good connections around London.
Hotel does have a slightly worn out feel, but the room is clean and covers all the basics so I can't really complain.

Self

8/10

Excellent

14 Jun 2025

Lee

I had a pleasant short stay at the International Hotel.

It is in a great location, within walking distance of Canary Wharf, and has easy access to public transport.

My stay was good value, but this was for a twin room (single occupancy) without any windows, which may not be suitable for everyone or for longer stays, but was fine for what I needed and I would book again in similar circumstances.

Check in was quick with no issues, and staff were, smartly dressed, friendly, courteous and professional.

Public areas, including reception seating and the conservatory bar were clean and comfortable. The conservatory overlooks the water towards the Wharf and is a nice area to unwind and relax in. The photographs on the Hotels.com site reflect the current look of the hotel fairly in my opinion.

I didn’t dine during my stay, but the conservatory bar had a decent choice of drinks, including coffee, and prices were reasonable for a London hotel.

Despite the lack of natural light and small size, my room was clean and comfortable, with all the basic amenities provided: clean towels, toiletries, tea / coffee making facilities, etc.

During my stay there wasn’t anything really to fault, so at the right price I would definitely recommend this hotel.

Self

2/10

Poor

14 Jun 2025

Graham

Service at the front desk was horrendous, the guy who we saw was very unhappy, we couldn’t hear beach other and he never smiled once

Friends_and_family Friends

8/10

Excellent

13 Jun 2025

Shaun

Was clearly a top hotel in its day but it’s showing its age. Still fine though

Partner

10/10

Exceptional

13 Jun 2025

craig

Location and value is second to none. People should manage their expectations

6/10

Pleasant

11 Jun 2025

James

Check in was awful. The fast track queue was longer than the other queue. Room OK.

6/10

Pleasant

11 Jun 2025

Verified traveler

Took c15 mins to get checked in and the service was cold and unfriendly when I finally got to the front of the queue.

2/10

Poor

09 Jun 2025

santosh

Manager said i booked a \"CHEAP\" room

8/10

Excellent

09 Jun 2025

Rosemary

First impression was a beautiful hotel. Staff were very friendly and helpful on arrival. Bar area looked great offering cocktails. Lovely foyer/reception area. Room was clean and had all we needed overlooking the river. Bathroom a bit tired, wire hanging below bath panel. Door very worn. Difficult to get shower temp right - either scalding hot or cold! Howver overall our stay was great and i would return and also recommend.

Friends_and_family Family

4/10

Poor

08 Jun 2025

Kelly

Disappointing

All very lovely when you walk into the entrance but the room was not in the cleanest of states so when I went down to complain I was met by two receptionists who said “well you paid for a standard room” and my response was that that was no excuse for a dirty room so another very lovely receptionist took me to look at other rooms and found one that appeared much cleaner but was told it would be an extra £60 so I paid that but it turned out the beds were not balanced , the tv wasn’t working and the kettle was dangerous and had the wire taped. Maintenance was called and they rectified the issues however waiting for them and unable to relax was not the stay we’d wanted. Beds awful pillows not comfy but I guess that’s what they call standard class these days even when you pay extra for a so called upgraded room

Friends_and_family Family

8/10

Excellent

07 Jun 2025

Alastair

Great location for o2, olympic stadium.
The lobby of the hotel is nice but the rooms are tired and the beds were uncomfortable

Partner

2/10

Poor

07 Jun 2025

Mohamed

Don’t bother

6/10

Pleasant

06 Jun 2025

Khaled

I stay here a fair amount because of the price and location for work.

Stayed 4 nights on this trip and my room wasn’t cleaned once.

Business

6/10

Pleasant

05 Jun 2025

Christopher

I was at this hotel for two nights as a solo guest on business, Canary Wharf is not somewhere I would stay on a recreational trip.
The hotel is pretty big and there appeared to be a mixture of UK and foreign tourists and workers when I was there. The hotel from my research appears to be by far the cheapest around, being between a quarter/third of the price of all the numerous others, hence its popularity.
It is fair to say I had no problems durimg my stay and it served my purpose adequately. But I was confused on what criteria constitutes it being 4 Star. The room itself, an exec double was pretty big as hotel rooms go. It had high ceilings, but little the way of furniture, which look sparse in vast space, and was tired and worn, with chips and marks on the dresser. One of the sliding doors of my wardrobe didn’t! The same could be said for the communal areas with peeling wallpaper, damaged wood panels and a generally unloved feeling. This extended to the breakfast room. It had views of the extensive Canary Wharf waterways but the windows were so dirty you could hardly see it. One of the two coffee machines didnt work, one of the two toasters didnt work. I didn't go in there at peaks time thankfully, as I imagine the queues would be huge. The food itself was fine.
The staff, although pleasant enough in the main, were largely disinterested, not the attentive norm that you'd find in what I would term a proper 4 star.
Parking is a nightmare and expensive, don't drive!!

Business

2/10

Poor

04 Jun 2025

Joseph

Staff was very unfriendly. The machine in the car park didn’t work, had to walk back up to lobby and sorry it with rude staff. Our keys stop working after day 1 and had to go all way back up to the lobby, not to mention we only got 1 key to start. It was absolutely roasting hot in the room. I wouldn’t recommend this place unless it’s the last available place in London to stay.

Friends_and_family Family

6/10

Pleasant

03 Jun 2025

Leon

Staff were not that friendly at times at reception The pizza restaurant service was not great. The language barrier was hard. Staff didn’t understand us. We are Australian.

Partner

8/10

Excellent

03 Jun 2025

David

Very nice hotel , pleased with overnight stay

Leisure Self

8/10

Excellent

01 Jun 2025

Isaac

6/10

Pleasant

01 Jun 2025

Martha

The room was a great price at such short notice. They provided bathroom stuff. Which was brilliant as it was last minutes. The only down side we had a dog in the hotel, the trains we a bit noisy as the window rattled. Bed were comfortable and clean.

Leisure Partner

10/10

Exceptional

01 Jun 2025

KELVIN

Excellent services!!!

Business_and_leisure Family

10/10

Exceptional

31 May 2025

Russell

I really love this hotel, is my favourite place to stay when visiting London. It’s very 80s. Yes it’s a bit tired but that’s because it’s essentially a time capsule, so don’t stay here

Business

6/10

Pleasant

30 May 2025

Bukola

I appreciate the room upgrade that was offered; however, I was quite disappointed with the level of customer service received. The team's body language and overall attitude came across as disinterested and unwelcoming. Unfortunately, I’ve experienced far better service from smaller hotel chains. Based on this encounter, I don't anticipate choosing to return or recommending the hotel in the future.

Friends_and_family Family

10/10

Exceptional

29 May 2025

paul

Superb value hotel

Business

4/10

Poor

29 May 2025

Paul

Awful bed.

Business

4/10

Poor

29 May 2025

mark

The hotel needs a serious refurbishment, we booked for an executive room and it was not worth the additional cost. Bathroom was dirty and tired and the bedroom was just as poor, thread bear carpets and damaged furnishings. There is no air conditioning and the windows wouldnt open, avoid if you can.

Partner

10/10

Exceptional

26 May 2025

Bobby

Amazing

Great room and great hotel very clean

Friends_and_family Friends

2/10

Poor

26 May 2025

Debbie

Not happy booked a executive twin room a month before travelling on arrival only room available was a twin room with no window in the basement a disabled access room
Have stay there many times and never had an issue

Leisure Friends

6/10

Pleasant

21 May 2025

Kevin

I ordered room service and found the food was of poor quality.

8/10

Excellent

20 May 2025

Kristof

It’s a city hotel with all the benefits and hinsights

6/10

Pleasant

20 May 2025

Maria L

Expensive for what you get

The place has not been renovated since construction, it doesn't even have heating! We were given a tiny heater that never took room above 17.5c. Beds are big but not comfy. No one cleaned the room during whole stay...(4 nights).
On the good side: location, transport and area in general.
If you can overlook the bad stuff go there. I found it pricey for the condition of the building. Friendly staff but hardly compensates for what it lacks.

Business

2/10

Poor

20 May 2025

Verified traveler

Not good. Hotel is in a bad state and cleanliness was poor. Stick carpet and corridors smell

Business

2/10

Poor

19 May 2025

Ève

Upon arrival, I did not realize I had been booked in a basement room with no windows. This is firstly, inhumane and unacceptable, and secondly, against international building code. The room was cramped, dark, and felt extremely dangerous if there was a fire. The walls and tiles (tile wallpaper, not even real tiles) were clearly very dirty and water damaged. The wifi connection was horrible. I asked the front counter staff if I could upgrade to a room with windows, which would cost me 90£. However, their machine did not take my card (which I had no prior issues with) and the staff refused to accommodate despite the claustrophobia induced panic I was in. One staff member proposed I ask another customer to pay for me and that I pay them with cash. The staff was overall rude, unwelcoming and disrespectful. I was in the area for some concerts at the O2, and I found my experience sleeping outside the arena on the concrete in the cold a nice refuge from the hell that was this room. Especially for the price, this was the worst experience I’ve ever had at a hotel.

Leisure Self

10/10

Exceptional

19 May 2025

craig

Excellent service.

Partner

8/10

Excellent

16 May 2025

Verified traveler

Annoymous

Was easy to find, brilliant location. The corridors inside are a little bit of a maze, however we got a free upgrade so the room was absolutely wonderful! Very spacious and appreciated the fan in the room to help cool us down.

Partner

8/10

Excellent

12 May 2025

Nigel

Clean large rooms. Excellent location for Jubilee Line. Really quiet as well

Leisure Partner

2/10

Poor

11 May 2025

Lynsey

Awful hotel

Wouldnt let me check in with my 16 year old daughter without ID for her, we travel all over the country and never been asked for this, dont carry her passport around with us. 10pm at night i had to ask my neighbour to go in my house and send me a picture of her passport. If we was pre warned or asked in a email we would of been prepared, as there is nothing to state children need ID. Will never stay here again

Friends_and_family Family

10/10

Exceptional

10 May 2025

James

The staffs …all of them are good

Leisure Partner

2/10

Poor

09 May 2025

Verified traveler

Discrimination and Poor customer service

I am regular at this hotel and usually there are some members of staff who ensure you have a beautiful room with a view and they go the extra mile to make sure you're comfortable. Unfortunately this time we received a substandard room. Despite paying alot of money for executive double room the bed was two single mattresses held together with one sheet which separated as we slept on it and hurt our backs. The heating did not work, balcony door would not close and the TV displayed a black screen. Although they sent a guy to check out the issues the balcony door had to remain open all night. We reported these issues to front desk and asked to be moved to another room as all the balcony executive rooms were unbooked that night. The front desk staff stated they would call to change the room but we did not receive a call. I spoke to manager the next morning who was incredibly rude, racist and sexist despite our compliants no apology was given. He judged us based on how who we are and therefore gave us substandard customer service due to his own prejudices. We will not stay her again as we have paid alot money to have a good room and the staff treated us with absolute contempt due to our race and gender. Do not stay here unless you want to be treated like your life is worthless.

Partner

6/10

Pleasant

09 May 2025

Jack

We went to a gig in the o2 and had to stay in London so we booked a windowless room for try and be conservative with money, however we got there and the whole hotels air conditioning is basically non existent it was red hot in there and it was only the beginning of may, went to reception to upgrade to a better room which they agreed we paid £100 more to have a top bloke room with a balcony, although we could actually open the door the room was still very dated, air con didn’t work. Was an ok room for the night but we wouldn’t return to this hotel

Leisure Partner

2/10

Poor

08 May 2025

Ailen

that day I’ve stayed London was 20 degrees albeit the room temperature is set at 25 and cannot be change as they said the air conditioning was set centrally and it was broke.it was hassle that i sleep with open windows, with another building overlooking at me, and with the noise of the cars passing at night. The carpet of the room was dusty, and the bathroom water is strongly chlorinated.. i won’t recommend!

Business Self

10/10

Exceptional

08 May 2025

Verified traveler

Good stay! Close to shops and amenities.

We paid extra for a room with a window which is a little disappointing and frustrating as the view was of a construction site.

There is a bar, restaurant space downstairs that overlooks the river. A nice place to have a chat or sip on a drink from the bar.

The hotel room was clean albeit slightly old fashioned. Had a chandelier in the room. Very dramatic. Mini toiletries were provided. There was a desk and multiple sets of drawers for storage.

I would recommend the stay as it was convenient for shops and restaurants. A short 10 minute walk away from multiple malls (Canada place, Cabot place, jubilee) in Canary Wharf.

Partner

6/10

Pleasant

07 May 2025

Nurtan

The room felt very outdated, with old furniture. While it had a desk and all the necessary amenities, the overall impression was cheap and uninspired. Breakfast was underwhelming—the croissants seemed thick and stale, possibly several days old. However, the eggs were great!

Leisure Self

2/10

Poor

06 May 2025

Sima

Sadly our stay wasn’t great, the first room had a awful noise constant so we were moved to another only to have the room next door having a rave into 3am in the morning resulting in no sleep.

2/10

Poor

02 May 2025

David

They gave me a room with no windows and no signal. Considering the what I paid! More than disappointed

2/10

Poor

02 May 2025

yousuf

It’s poor room with no network and cooler or fan
And have to say this your reception staff is i feel arrogant and not customer friendly…. They even dont facing.
Sorry to say this

Leisure Partner

6/10

Pleasant

28 Apr 2025

N P

Tired

Rooms are a bit tired, room was also very hot, had a fan, but didnt make much of a differcne, so sleep was hard having to either be really hot with fan off, or cooler but fan noise.

Partner

10/10

Exceptional

27 Apr 2025

Alex

Nice place

Business Self

10/10

Exceptional

25 Apr 2025

Adrian

Good value

They stay at the hotel was good but the fact that they don’t clean constantly is a little irritating but understandable for the price and it is in a great location

Friends_and_family Family

8/10

Excellent

22 Apr 2025

Rahul

Good

10/10

Exceptional

20 Apr 2025

John

The staff were very friendly and helpful the room was excellent and I would recommend it to anyone wanting to stay in London

Leisure Partner