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Waterfront Hotel, part of JdV by Hyatt

Oakland - CA · United States

10 Washington StreetView location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Neighborhood8.6/108.6
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Waterfront Hotel, part of JdV by Hyatt

Situated in Oakland, this hotel is close to USS Potomac, Oakland Museum of California, and Jack London Square. Early departure fee of one night's room and tax will be charged in the event a guest do not utilize all nights originally booked.

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With a stay at Waterfront Hotel, part of JdV by Hyatt (12381) in Oakland (Downtown Oakland), you'll be a 1-minute drive from Jack London Square and 6 minutes from San Francisco Bay.

This hotel is 10.5 mi (16.9 km) from Moscone Convention Center and 10.6 mi (17.1 km) from Oracle Park. Stay in one of 145 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 29.05 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is not required for transportation to and from this property.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Uncovered valet parking fee: USD 40 per night (in/out privileges)
    • Pet fee: USD 25 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 35.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Jack London Square 0.1 km / 0.1 mi
Oakland Convention Center 1.1 km / 0.7 mi
Oakland City Center 1.3 km / 0.8 mi
Fox Theater 1.7 km / 1.1 mi
Oakland Museum of California 1.8 km / 1.1 mi
Paramount Theatre 1.9 km / 1.2 mi
Lake Merritt 2.2 km / 1.4 mi
Kaiser Permanente Oakland Medical Center 3.8 km / 2.4 mi
USS Hornet Museum 4.3 km / 2.7 mi
San Francisco Bay 4.3 km / 2.7 mi
Bay Bridge 8.3 km / 5.2 mi
University of California, Berkeley 8.7 km / 5.4 mi
Oakland-Alameda County Coliseum 9.2 km / 5.7 mi
UC Theatre Taube Family Music Hall 9.5 km / 5.9 mi
Memorial Stadium 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 145
  • Number of floors (main building): 5
  • Twin rooms: 110
  • Double rooms: 35
  • Suites: 21
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Golf course
Show 42 more facilities & services
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parkingExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Cloakroom
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Outdoor heated pool: 1
  • Sauna
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Waterfront Hotel, part of JdV by Hyatt

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Neighborhood
8.6 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
02 Apr 2025
Eunice
The photos shown in Expedia looked nothing like the room we actually stayed in.
There was also a hidden charge the hotel charged me and when I called to ask about it, they told me to contact Expedia and when I called Expedia, they told me to call the hotel.
A classic bait and switch deal.
6/10
Pleasant
21 Jan 2025
Verified traveler

meh

meh
10/10
Exceptional
09 Jan 2025
Roland
Nice property on the bay and walkable to all Jack London Square
10/10
Exceptional
02 Jan 2025
Showfon
Water view is awesome
10/10
Exceptional
01 Jan 2025
Isaac
I was very satisfied overall.
Leisure Partner
10/10
Exceptional
22 Dec 2024
Jeff
Just fine.
Partner
8/10
Excellent
08 Dec 2024
Kefer
Love the hotel however, our fireplace was not working properly. Had to call maintenance twice and once the maintenance guy turned on, pilot went out. Ambiance was gone just like that. 😌
Leisure Family
6/10
Pleasant
07 Dec 2024
Margaret
Booked 2 rooms and requested adjoining rooms as we were 6 gals celebrating a 60th birthday…but could not be accommodated.
Given 2 rooms next to each other but 2nd room was a walk down the hallway. Asked in we could get 2 rooms opposite each other…again no luck.
Room was missing round table and chairs
Leisure Friends
10/10
Exceptional
30 Nov 2024
Michael

Jack London

Good spot, lots of food in the area!
Self
10/10
Exceptional
21 Nov 2024
James
Excellent place. Get a bayfront view 3rd floor. And 50 yards in one direction is Jack London Square. 50 yards, on the pier, USS John Glenn and US Potomac. And very friendly staff
Leisure Self
10/10
Exceptional
19 Nov 2024
Everett
The rooms are very huge .Nice property . Great location to Yoshis & Scott’s Restaurant. The only thing I would suggest is more signage in the hallways directing to the elevator. I followed the “Exit” signs only to find them leadonh
Leisure Self
8/10
Excellent
11 Nov 2024
carla

Nice hotel

I thought parking was included but instead I had to pay extra. Nice hotel, nice staff and the location is great.
10/10
Exceptional
10 Nov 2024
MARC

Our favorite hotel in the East Bay

We've stayed here many times and always enjoy our stay. Beautiful location on the water and several great restaurants nearby.
Friends_and_family Family
8/10
Excellent
28 Oct 2024
Michael

Food and drinks

Rad spot In Oakland good food and drink in the area!
Self
10/10
Exceptional
26 Oct 2024
Jeannine
I love this place ! We have been over a handful of times . We live close , but sometimes we want a change of venue . The rooms are clean and safe and the staff is stellar . It’s a big of a boutique hotel and it’s on the water but I really love this hotel . My hat is off to the staff ! They are superb!
Leisure Family
8/10
Excellent
21 Oct 2024
Alexander
3 blocks away is a 3rd world homeless Slum
My room had stained carpet.
The question is…. What made the stain??
If you can’t clean the carpet , get new carpet!
Leisure Partner
8/10
Excellent
21 Oct 2024
Shahram
The carpet in the room looked stained and unplesant.
Leisure
8/10
Excellent
20 Oct 2024
Monique
It was super busy at check in. Only two on staff. The gentleman parking the cars was hustling, getting everything taken care of quickly. Thank you! We appreciated it! Great stay.
6/10
Pleasant
17 Oct 2024
Emilya

Endless wait

I arrived to check-in approx 5pm after the stated 4pm check-in time. I was told that housekeeping was behind and the room wouldn't be ready for a couple of hours and the front desk suggested that I go out and have dinner. I came back at approc 7.30pm and was told the room wouldn't be ready until sometime after 10pm. I asked them for a more specific time and they didn't know and one staff said it might be closer to midnight and I could wait in the lobby area. They told me I could check into another hotel and they would walk me there. I said this wasn't acceptable. At approx 11.30pm a large group of airline staff checked in and were given rooms. I had to stand at the desk and until they finally found an available room. The room itself was a bit worn (carpet stains and scuffed walls). The location is good, but wouldn't recommend a stay there.
Business
10/10
Exceptional
17 Oct 2024
Joe
Nice property, short 5min walk to Jack London Square.
Leisure Partner
10/10
Exceptional
13 Oct 2024
Raul

Jack London Square, Oakland, CA

Great stay at hotel near Jack London Square, Oakland, CA. Spacious and comfortable room.
Self
6/10
Pleasant
12 Oct 2024
Debra

Place has potential, but ot sure I would recommend

Check in was awful! Arrived at 10 pm, and our room was not ready! We had to wait for a half hour for them to clean the room and then the front desk personnel made us feel like we were lucky because the maids put our room before a few others. What if we e had arrived for 4 pm check-in!!??

Other than that, it was a decent stay, and we were grateful for the short walking distance to the Oakland-Alameda-SF ferry.
Friends_and_family Family
8/10
Excellent
30 Sep 2024
Harold
The room was very clean albeit a bit noisy. Kind of weird having only one small window that looked directly at the balcony of the room next door so we couldn't even open the drapes. It was fine for one night though.
Partner
10/10
Exceptional
28 Sep 2024
sandra
Wouldnt walk too far at night but good transportation options. Quiet during the night. Wondrrful deck on the water and good coffee.
Friends_and_family Friends
2/10
Poor
25 Sep 2024
Daniella
Air conditioning that is crazy loud, freight train overnight.
10/10
Exceptional
22 Sep 2024
Anthony
Property was very clean staff was awesome. Nice immediate area.
Leisure Friends
8/10
Excellent
16 Sep 2024
Keith
I did like or realize until we were there was not self-parking, and hence you essentially had to pay for valet-parking.

Therefore, it was always time consuming and problematic getting your car when it was needed.
Leisure Family
8/10
Excellent
11 Sep 2024
Robb

Waterfront coolness

We love this place, our favorite place to stay in Oakland. Waterfront in Jack London Square. Expensive to park though
Friends_and_family Family
8/10
Excellent
09 Sep 2024
Randy

Great location

Overall good experience. I was in town to watch the Mariners play their final series in Oakland.

The hotel was a great location. 10 minute drive from stadium, 15 minute drive to airport and the ferry into San Francisco was next door to the hotel.

Pros: location, pool was nice, several restaurants within walking distance, great views of the marina.

Cons: $40 a night for parking, no in room coffee and not a lot of options close by.

Overall it was great and would not hesitate to recommend to others.
Self
10/10
Exceptional
07 Sep 2024
Allison
Spacious rooms with waterfront views, great location!
Leisure Self
10/10
Exceptional
01 Sep 2024
Francis Joseph Azul
The hotel is conveniently located surrounded with great restaurants, not much shops around though. Was warned how some Oakland areas would be dangerous, but the hotel's location made us feel safe. Walking distance from Amtrak station & we took it to get to Oakland Stadium to see our team play. Staff were mediocre but won't really complain about them. Overall we truly love the ambiance & location is fantastic!
Leisure Partner
6/10
Pleasant
30 Aug 2024
Danielle
Terribly loud- I don’t know if it was the person above us or that we were near a gym but it was awful. It took me almost 2 hours to fall asleep
Leisure Family
10/10
Exceptional
27 Aug 2024
deborah
The staff is awesome and the workout room and equipment well maintained. Earplugs are provided for the train noise. There is no breakfast but there is coffee in the room. I did not have a car but parking seemed to be potentially challenging.
Leisure Self
10/10
Exceptional
25 Aug 2024
Tyrell
T
6/10
Pleasant
25 Aug 2024
Anthony
The Hyatt is pinching their pennies with this property. The property needs a lot of love! The staff was attentive and invested in providing good service. But, the physical plant left a lot to be desired.
Self
10/10
Exceptional
25 Aug 2024
Lonnie
convient to an event I attended & next door to Scott's Seafood where we had dinner. Being onthe water is a bonus - very soul soothing.
Leisure Friends
8/10
Excellent
24 Aug 2024
Gloria

Pleasantly Surprised

I was worried because I’ve heard how bad Oakland has gotten . We booked the room with balcony overlooking the marina and I would go many times over. There was easy access to restaurants, ice cream and a cool little place called the Fat Lady. My favorite part was sitting on the balcony. We walked to get ice cream after 10 pm and we felt safe in the area and staff were very nice . The hotel is dated but nice, and honestly , the view made you forget about it. I would 100% recommend!
Friends_and_family Friends
10/10
Exceptional
24 Aug 2024
william
Another great experience. I have visited this hotel several times and it has become my favorite in Oakland. The staff is very attentive.
Business Partner
4/10
Poor
24 Aug 2024
Scott
location
10/10
Exceptional
23 Aug 2024
Douglas
Great spot to stay and catch the ferry over to a giants game.
4/10
Poor
19 Aug 2024
Susan

Disappointed

The check in process was fraught with issues and multiple attempts to get my credit card in their system. The hotel advertises a coffee cafe, but it no longer exists. No notice, and it felt deceptive as it shows it is available on their website, internal literature and on the TV info. Pool condition is poor. Pool felt slimy. The valet service is poorly understaffed. I waited over a half and hour to repark my car after my first night. The hotel staff tried, but overall a very disappointing experience. I will not return to this hotel.
Friends_and_family Family
10/10
Exceptional
12 Aug 2024
Olga
Nice hotel. Safe and quiet! Great waterfront view!
Leisure Friends
10/10
Exceptional
09 Aug 2024
George
Everything was very nice
Leisure Family
8/10
Excellent
08 Aug 2024
Jan
Good location for ferries to san Fran but surrounding area / neighbourhoods rundown and a little unsafe at night
10/10
Exceptional
05 Aug 2024
Ann
The waterfront! The boats! The fog!
Leisure Family
10/10
Exceptional
05 Aug 2024
Suzanne

Overnight Getaway

The hotel was very clean. No vending machines so that was a bummer. I like to have bottle water close by. The hotel charges $4 for a 16oz that’s in your room but it’s not cold. It may be for the little sad coffee that is “complimentary” but not really if you are being charged for the water. The location is great! So many restaurants at the Jack London square and most importantly, a coffee shop that opens at 6am!
Partner
10/10
Exceptional
04 Aug 2024
Martin

My favorite place to stay in the bay area

My favorite hotel to stay at when I’m in the bay area. Right by the water with beautiful views. Right across from Yoshis live music club. Parking is a bit expensive so cheaper to Uber. Front desk service is always friendly. Rooms are maintained well. Could use a bit of a remodel, but still very comfortable. I hope that the Jack London Square area rebounds after Covid really diminished the area.
Business Self
6/10
Pleasant
30 Jul 2024
Krystina
Thin walls no sleep due to people next door up all night loud music
Business_and_leisure Family
10/10
Exceptional
29 Jul 2024
Cyndi
Nice stay, service was great.
Family
10/10
Exceptional
27 Jul 2024
Lynn

Nice hotel

Great location for activities around Jack London Square. The room was comfortable and clean. Water view rooms are preferable.
Friends_and_family Friends
8/10
Excellent
21 Jul 2024
Vanessa
Very nice staff, spacious rooms, good location next to the waterfront trail.
Business Self
10/10
Exceptional
21 Jul 2024
Christa
Great location! Lots of delicious restaurants around the property. Pool was a good size!
Leisure Family
8/10
Excellent
20 Jul 2024
Sherry
Beautiful property, great location. Ask for a room with water view!
Leisure Friends
10/10
Exceptional
19 Jul 2024
Pam
We had a water view in a spacious room
It is Noam older property but they have done nice job updating
Leisure Partner
10/10
Exceptional
15 Jul 2024
Abraham
Lovely place
Business_and_leisure Family
10/10
Exceptional
14 Jul 2024
Leonie
Had a wonderful stay! Characterful art deco style building, great room with huge double balcony, and super helpful staff. Location was awesome too. Will definitely stay here again!
Leisure Partner
10/10
Exceptional
13 Jul 2024
Shannan
The staff was very helpful and kind. Our room was spacious and clean.
Leisure Family
10/10
Exceptional
12 Jul 2024
Kevin
Wonderful location close to restaurants and the Bay Ferry
Leisure Family
8/10
Excellent
12 Jul 2024
Verified traveler

Location

Great location great service!
Partner
10/10
Exceptional
11 Jul 2024
Colin
The front desk and valet were constantly helpful: just extraordinary people.

The pool is perfect and uncrowded: super kid-friendly (we have two rambunctious and adept swimmers ages 6 & 8, and a newbie who at age 3 loved it too).

The location couldn’t be better: Jack London Square with great places to eat and explore, including inches from the ferry to SF.

Will return at a regular clip in the future!
Leisure Family_with_children
10/10
Exceptional
08 Jul 2024
Tim
Front desk staff was friendly, pool was in good condition with plenty of towels. Our neighbors didn’t follow the quiet hours/noise policy but we didn’t complain so not the hotels fault. All in all a great stay!
Leisure Family_with_children
8/10
Excellent
08 Jul 2024
Lila
the staff were wonderful!
Leisure
8/10
Excellent
06 Jul 2024
Rithy

A nice ok place

It was ok.
Friends_and_family Family
10/10
Exceptional
04 Jul 2024
Julissa
Had wonderful stay. Front staff helped us a few times with extra towels and coffee. They gave us information on ferry on times and where to catch.
Leisure
10/10
Exceptional
29 Jun 2024
Yosief
Good service and beautiful place .
Leisure Family_with_children
8/10
Excellent
25 Jun 2024
Christie
Everything was wonderful, especially staff. They were all very kind and accommodating. The only problem was a sewage line broke and water was cut off for 24 hrs, but that was not the hotels fault. They were very kind about the situation. Highly recommend this hotel.
Leisure Family
10/10
Exceptional
24 Jun 2024
Ysabel

Great spot!

I loved it all and it is so beautiful at night. Thank you so happy to find this place.
Self
10/10
Exceptional
23 Jun 2024
Savanah
i had no idea this place existed. it was a wonderful stay for the price. staff was friendly and nice, and the property itself provided a lot. would definitely go back.
Leisure Partner
10/10
Exceptional
22 Jun 2024
Francisco
Nice clean environment excellent food all around friendly and serviceable staff very family oriented 😃
Business_and_leisure Family_with_children
10/10
Exceptional
16 Jun 2024
Caleigh
Neighbour was a little sketchy. Staff were helpful.
Leisure Partner
10/10
Exceptional
15 Jun 2024
Rick
The location is great! The ferry to San Francisco is right next to the hotel so a perfect way to see San Fran as well. The hotel is a little tired but staff and location makes up for it. Also great restaurants within walking distance!
Leisure Partner
8/10
Excellent
15 Jun 2024
Thea
Appreciate the upgrade to waterfront view
Leisure Family
10/10
Exceptional
14 Jun 2024
Tanya
The staff was amazing in our room was an excellent condition. I loved my stay at the waterfront hotel.
Leisure Friends
10/10
Exceptional
12 Jun 2024
David

Perfect Location

Perfect location for going to San Francisco Giants games. Easy wslking to Oakland restaurants.
I like the train whistle. Will stay again.
Self
10/10
Exceptional
12 Jun 2024
Brian
That front desk team cannot be beat! Very accommodating and personable. Made it a memorable stay!
Leisure Partner
10/10
Exceptional
10 Jun 2024
cara
Great staff and convenient ferry location
Leisure Family_with_children
10/10
Exceptional
08 Jun 2024
Jacinta
Ok, so the Waterfront as a hotel was lovely.
The room was spacious, clean and very comfortable.
Jack London Square was safe and clearly an effort Is made for the area to be safe and secure.
I would absolutely recommend this hotel if you are looking to stay in Oakland. We were in town to watch the Jays play.
Be warned, you do have to drive through some “tent city” areas that are dirty, and if you’re small town, very intimidating.
But once in the JL square there were no issues and it was beautiful.
Partner
8/10
Excellent
07 Jun 2024
Ronald
There were many restaurants with a variety of cuisines in walking distance of the hotel. It is near a railroad train station so you will hear the train by day.
Leisure Self
10/10
Exceptional
07 Jun 2024
Shawn
Always my go to spot when I’m town. Location is great and you can’t beat the waterfront.
Business
8/10
Excellent
06 Jun 2024
Joaquin
Good location. Clean
Leisure
10/10
Exceptional
26 May 2024
Maria

Happy Anniversary

Wonderful staff... friendly and made our visit very pleasant
Partner
6/10
Pleasant
24 May 2024
Claire
On the website it’s states complimentary breakfast which was not the case.

I paid 10 dollars at their cafe for an apple juice and pocky sticks. Thought that was a bit excessive also parking was included
10/10
Exceptional
19 May 2024
Robin
We upgraded to a room with a water view and a large balcony. An added bonus is the hotel’s proximity to the neighboring ferry. Within 25 minutes we were in San Francisco.
Business_and_leisure
10/10
Exceptional
16 May 2024
Jessica
Beautiful room, close to so many fun things.
Leisure Partner
10/10
Exceptional
16 May 2024
Herbert
Very safe, very nice
Leisure Family
10/10
Exceptional
13 May 2024
Emelda
the train was loud..You hear people talking.
Leisure Self
10/10
Exceptional
12 May 2024
Lauren
Great staff, magical location.
10/10
Exceptional
10 May 2024
Coleen
I enjoyed the safe, walkable environment, friendly/helpful staff, dining options and close walk to the ferry. Great location. Beautiful views from our balcony.
Leisure Partner
4/10
Poor
08 May 2024
lucy

Tired looking, but a great location

Have a discrepancy on my bill and cannot reach acctg. Mailbox is full, no way to contact. Room a little tired, but the location is what it is about. People generally nice. But I'd like to be able to talk to someone. Small $ amount but it's a discrepancy nevertheless. If they did that to all guests it would be huge. Probably never noticed but I'd like to point it out.
Partner
10/10
Exceptional
29 Apr 2024
Vivian
It was nice, clean and conveniently by the water.
6/10
Pleasant
29 Apr 2024
Roslyn
Has changed quite a lot since our last visit. Chairs on patio were trashed. Need to replace. Floors displayed some wear. Need deep cleaning
Leisure Family
10/10
Exceptional
28 Apr 2024
Lisa
The staff was amazing
4/10
Poor
25 Apr 2024
Jatesha P
Very nice staff. The hotel was very dated and just old. The walls were cracking, the wallpaper was peeling and the bathroom had visible mold on the wall. Would not stay here again.
Business Family
10/10
Exceptional
24 Apr 2024
Bishop
Amazing stay, lovely room, and helpful staff, tho im having trouble getting my deposit back after a month… however I believe this is Expedia’s fault and not the hotel’s. Would still come back again!
10/10
Exceptional
21 Apr 2024
Christina
Thank you Merva for checking us in! We loved your hospitality and great energy! We will definitely come back again soon 👍
Leisure Partner
4/10
Poor
12 Apr 2024
Tania
The room so dusty. And the staff said will sent email receipt but never received it..
Business_and_leisure Family
4/10
Poor
10 Apr 2024
JESSICA
The front desk and valet were amazing and kind. The one restaurant is very limited on food and half closed. The bartender was beyond rude and disrespectful. I had brought a bottle of wine from a vineyard in Napa. Wouldn’t allow me to enjoy it with the VERY limited menu.. told me “i had to order my food to go and eat in my room” and said I had to go to BevMo to get an opener.
The restaurant is not waterfront as they have that portion closed down.
Business_and_leisure Self
2/10
Poor
09 Apr 2024
Robert
Clean & quiet but missing critical customer care for important issues: No heat--thermostat inoperative and could not be serviced during our stay.
Business_and_leisure Family
10/10
Exceptional
30 Mar 2024
Jeanine Ruth Hoff
Lovely property and great staff! Loved the location and great eating options near by.
Business_and_leisure Family
10/10
Exceptional
29 Mar 2024
Christina
Alex at front desk is Amazing!!!

Location & surroundings

Waterfront Hotel, part of JdV by Hyatt
10 Washington Street, Oakland, United States

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Waterfront Hotel, part of JdV by Hyatt

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