Name: Courtyard By Marriott Petaluma Sonoma County
Address: 700 Caulfield Lane, Petaluma, US

10/10

Exceptional

25 Jul 2026

Anabela

Nice property- clean and friendly staff

6/10

Pleasant

25 Jul 2026

neil

Clean rooms

Self

10/10

Exceptional

19 Jul 2026

Mike

All good

Family

8/10

Excellent

08 Jul 2026

Marc

👍👍👍👍👍 nice clean hotel good stay

10/10

Exceptional

07 Jul 2026

Brenda

Great outdoor pool and spa area. Brand new hotel with everything you need. Freeway noise though.

Partner

8/10

Excellent

06 Jul 2026

Sharon

Hotel was great. The elevator broke and I was stuck on it for 10-15 minutes. Staff didn’t seem to care. A simple apology would’ve been nice.

Family

10/10

Exceptional

25 Jun 2026

Erica

Very nice, comfortable rooms, Starbucks in the lobby.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Sharon

Clean rooms, friendly staff and good amenities

Self

10/10

Exceptional

23 Jun 2026

Lori

Spotless, lovely rooms. The bathroom was very spacious and I loved the rainfall shower. Service was welcoming and super kind. I left personal items behind and was contacted by phone and email. Thanks so much!

Partner

10/10

Exceptional

15 Jun 2026

DESIRAE

Gracious hospitality all around rooms were clean. Could have offered continental breakfast for the price. I did not like the location adjacent to railroad.

Family_with_children

10/10

Exceptional

11 Jun 2026

Robyn

Great rooms and service. Very clean and well kept property.

10/10

Exceptional

09 Jun 2026

Angus

A really nice new hotel, with large rooms and excellent AC.

Partner

10/10

Exceptional

09 Jun 2026

Yigit

Very positive experience. Thank you!

Family_with_children

8/10

Excellent

06 Jun 2026

Ray

Was not a fan of the no shower door.

Partner

10/10

Exceptional

02 Jun 2026

David

Clean and nice facilities. Easy to walk to food and stores. Only down side was the in-house bar and Starbucks were not staffed when I think they were supposed be open.

Friends_and_family Friends

10/10

Exceptional

02 Jun 2026

Candace

Rooms were very nice and large. Staff was very friendly. The gym was equipped with everything, but didn’t get a chance to use it or the pool. Love that it was near everything and not to far from Sonoma. I would definitely stay here again.

Family

8/10

Excellent

01 Jun 2026

Angelica

Clean and nice room, breakfast options in AM

6/10

Pleasant

29 May 2026

Carolyn

We requested a king with a sofa and got a 2 Queen handicap accessible room. The water from the shower would only flow from mid level so I took a kid shower and had to stoop.
It’s a very nice and clean hotel so I would recommend others confirm you are getting the right room. We checked in after midnight so we were too tired to complain after entering our room. I got the feeling the staff was annoyed at our late check in, our SFO flight arrival delayed us 5 hrs so this was unavoidable !

Partner

4/10

Poor

26 May 2026

Deanna

Hotel room 100 ft from lobby & 50 ft from loud machine rooms
Shower was a lukewarm trickle of water
Hairdryer & bathroom outlets were broken
Hotel restaurant did not serve food listed on the menu on the website & the food was almost inedible
I went to inform the person at the concierge desk, Robin, about the shower & she said while looking at me like I was annoying & stupid, \"Well the water isn't always that warm when everyone's taking a shower at once.\" I rhetorically asked \"Is everyone taking a shower at 10pm?\" & she replied, \"Well I don't know when everyone's taking a shower. We're at maximum capacity.\" She suggested having their engineer go take a look at the shower & said they'd replace the hairdryer. The entire exchange was awkward & unpleasant.
I asked for Robin's manager & had a similarly unpleasant encounter with her. This was the second time where hotel staff looked at me like I was stupid & annoying. She did not apologize for Robin's attitude & just said she'd \"let her know\" that I complained. I left both of those conversations feeling like neither of those people cared one iota whether I was having a good experience or not.
The shower did not improve in quality after the engineer \"took a look at it\"
Robin was manning the desk when I was checking out & informed me that I was to receive a $40 refund (6%) on a $700 hotel bill ($350 a night for a single king bed room) because of the shower. She said other guests had also complained about their showers, too.

Partner

10/10

Exceptional

20 May 2026

juan

Nice hotel, close to downtown

10/10

Exceptional

10 May 2026

Casey

Modern vibe and a kind, helpful staff. I enjoyed my stay.

Friends_and_family Friends

10/10

Exceptional

09 May 2026

Lady Cyndy

Room was clean and spacious, plenty of parking. Hotel is located near major highways and nearby everything in town.

Family_with_children

10/10

Exceptional

02 May 2026

Debbie

The floors were shiny and clean. The tables in the lobby were clean as well. The bar was well stocked and our room was clean!

Partner

10/10

Exceptional

23 Apr 2026

Robert

Very clean....new property in industrial area. Hot tub, pool are outdoors. Very nice fitness center!!

Family

10/10

Exceptional

19 Apr 2026

Nancy

Very clean room. Lovely place to stay

Self

10/10

Exceptional

16 Apr 2026

IVAN

It was great I would definitely stay again

10/10

Exceptional

14 Apr 2026

Ebrahim

Yes

10/10

Exceptional

13 Apr 2026

Clay

Very clean room, my check in and out were seamless. Super quiet, I had a great night's sleep.

Self

10/10

Exceptional

09 Apr 2026

Daniel

Very comfortable but better quality coffee in rooms would be nice or tea!

Friends_and_family Friends

10/10

Exceptional

01 Apr 2026

Joseph

Clean room

Self

8/10

Excellent

01 Apr 2026

Joslyn

Pool is small. The area has some sketchy people around it once you pass the railroad tracks (which you have to pass to get in and out to the main road.) One of the outlets was coming out of the wall and there was still hair in the shower.

10/10

Exceptional

29 Mar 2026

Steven

Great hotel

10/10

Exceptional

28 Mar 2026

Randall J.

Wonderful hotel, clean and comfortable. We stayed here for one night before going into Sonoma for three nights. Only about a 20 minute drive to downtown Sonoma would definitely stay here again. The outdoor pool and outdoor hot tub looked amazing but we didn’t have time to use it. I really liked the Starbucks kiosk downstairs serving wonderful breakfasts and coffees.

Partner

10/10

Exceptional

28 Mar 2026

Melvin

Exelente buen servicio

2/10

Poor

26 Mar 2026

christopher

Shower was cold. Ruined our stay

Partner

6/10

Pleasant

23 Mar 2026

Maryanna

In 2 nights we saw no housekeeping staff. No towels, linens, nothing. Multiple advertising for happy hour, no bartending staff to be found. Is this the new Marriott way?

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Antonio

Everything was great, bed was very comfortable. BUT….the sheets were stained. That was a bummer.

Partner

10/10

Exceptional

15 Mar 2026

JASON

Hotel was the best hotel we've stayed at.

Family

10/10

Exceptional

10 Mar 2026

Rebecca

It was quiet and clean and I was able to get several good night's sleep. There was an interesting metal panel in the drain of the shower that made us sort of musical sound when in use, which I enjoyed. The food at the bistro was mediocre, but when I pointed out that the eggs tasted really weird, they gave me a partial refund.

Self

10/10

Exceptional

08 Mar 2026

vinicius

Everything was great but front desk and coffee bar service were outstanding. I would recommend and stay there again.

Family

10/10

Exceptional

08 Mar 2026

Sonia

Very clean quick and easy check in and check out

Family_with_children

8/10

Excellent

08 Mar 2026

Marisha

The room was clean but the shower was dismal. The water did not get hot and the pressure was too low. The staff was nice and overall we enjoyed the stay there.

Family

10/10

Exceptional

01 Mar 2026

Glen

Wonderful staff and clean room.

10/10

Exceptional

28 Feb 2026

Carmine

Yes

10/10

Exceptional

24 Feb 2026

Isabel

Clean rooms and very helpful staff

10/10

Exceptional

21 Feb 2026

Steven

Staff was great and courteous. Responsive when I requested an extra blanket and cookies! Room was spotless. No complications, enjoyable stay.

Family

4/10

Poor

16 Feb 2026

Michael

Good: The employees were nice and helpful.
Bad: The patio door didn’t lock on the first floor. The shower drain was rusty. There was a long hair on the bathroom counter when I checked in.

10/10

Exceptional

13 Feb 2026

Alexander

clean room and very quiet.

10/10

Exceptional

07 Feb 2026

Judith

Staff was helpful. Room was clean and super comfortable. Room decor was very nice. I will definitely stay here again.

Friends_and_family Friends

10/10

Exceptional

06 Feb 2026

Lauren

Love how clean the rooms here always are. Quick drive to downtown, don't recommend walking.

8/10

Excellent

06 Feb 2026

Cynthia

Check in was easy and the hotel is beautiful and very clean. We had issues with connecting the TV to wifi which required downloading the Marriott app which was not appreciated. The staff was very accommodating.

Partner

10/10

Exceptional

19 Jan 2026

Rebecca

Stuff was great. Didn't go to the bar Whirlpool hot tub was nice very nice. Was very quiet and a pleasant stay

Leisure Self

10/10

Exceptional

18 Jan 2026

Aaron

Clean, quiet and comfortable. Just the way I like it.

Leisure Self

10/10

Exceptional

30 Dec 2025

Ricardo

Staff was the best

Partner

10/10

Exceptional

29 Dec 2025

TERRI

Rooms are very clean and the hotel was nice and quiet

Leisure Family

10/10

Exceptional

19 Dec 2025

Rob

Property has a lot of deferred maintenance. Many furnishings that newer Courtyards have. But many more needed to be brought current. Staff is wonderful.

Business_and_leisure Self

10/10

Exceptional

18 Dec 2025

Rob

Very nice Courtyard. Proximity to the railroad track was a bit offputting at first. but I don’t remember hearing any train so that was nice!

Business_and_leisure Self

8/10

Excellent

15 Dec 2025

Glenn

This was one of the nicest places we've stayed in lately. This would have been a 5 star review if it wasnt for Marriot's pathetic wifi money grab. They offer free wifi, but then mess with your web browsing to get you to upgrade to their \"pro\" (not free) offering. Pro tip: set your browser to use dns over https and the problems go away.

Business Family

10/10

Exceptional

13 Dec 2025

Elizabeth

Yes

10/10

Exceptional

08 Dec 2025

BCarolyn

Did not use either. Location is ideal for visit to family.

10/10

Exceptional

07 Dec 2025

Arthur

We can out for a lacrosse tournament and had a great experience at the hotel. Very clean and nice and very attentive and friendly staff. My only gripe is the area around the hotel is not awesome. Definitely not a hotel issue. But something to be aware of.

Leisure

10/10

Exceptional

04 Dec 2025

Maurice

Yes

10/10

Exceptional

02 Dec 2025

Brandon

Huge lobby, convenient distance to drive or uber to lots. Clean hotel. Nice amenities and friendly staff

Partner

10/10

Exceptional

01 Dec 2025

Debra

Absolutely clean and wonderful

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Blanca

Marriott Petaluma was by far a good hotel, the hostess in the front desk where very nice and welcoming. We arrived for Thanksgiving weekend and where received with a cute ducky to reward us with points, thought this was a nice gesture of them. Overall room was big and clean, not much of a view from our window. Bathroom was clean and big and hotel hallways where quiet making our stay comfortable. Theres also plenty of parking and a small hotel resturant, small store for quick snack purchase and a starbucks. Coffee or Cider with good pastries was offered to guest in lobby throughout the day. Overall would highly recommend if looking for a quick stay.

Leisure Family

10/10

Exceptional

28 Nov 2025

Shondel

Room was great

10/10

Exceptional

28 Nov 2025

jane

Yes

10/10

Exceptional

25 Nov 2025

Christine

We stay at this Marriott two to three times a year when visiting our daughter. We love the size of the rooms, comfort and quality of the bedding, excellent service by the staff, free parking and cleanliness. Recommend!

Leisure Partner

10/10

Exceptional

11 Nov 2025

Patrick

The staff was friendly and engaging. It was easy to get a Uber there.

Leisure Family

10/10

Exceptional

04 Nov 2025

Michael

Great location and staff.

Business

4/10

Poor

02 Nov 2025

John

We tried to check in at 3PM but one of the rooms was not ready until 4:40.

The restaurant was closed. No food and no alcohol served despite all the adds on the site.

The room was mostly clean, but there was a nasty stain on the carpet and on the ottoman.

Leisure Family

10/10

Exceptional

02 Nov 2025

Emelina

I really enjoyed my stay at the Marriott Petaluma. The facilities were clean, modern, and well-maintained. The staff was friendly, and everything felt fresh and comfortable. I was just passing through, but I wish I could’ve stayed longer!

Leisure Self

10/10

Exceptional

01 Nov 2025

Rita

Todo muy bien hotel los voy a recordar excelente servicio me encantó la limpieza todo fenomenal 👍

Friends_and_family Friends

8/10

Excellent

26 Oct 2025

Donna

Loved the property overall but did not enjoy listening to children running up and down the halls on the floor above me when trying to go to sleep last night. Parents of children traveling need to be reminded that the children should stay with their parents and not allow the kids to use the hotel as a playground.

Leisure Self

8/10

Excellent

24 Oct 2025

james

Nice room comfortable overnight business stay

Business

10/10

Exceptional

23 Oct 2025

Candy

The room was great, the people all so nice and the grounds were beautiful. A little construction going on out back but it wasn’t a bother.

Leisure

6/10

Pleasant

19 Oct 2025

Fai

Clean and convenient location

Leisure Family

6/10

Pleasant

14 Oct 2025

John

It is odd to get to. You can see it from the main road, but tricky to get to it. Therenare a lot of bums hanging around the street you enter from, since there is a homeless \"village\" nearby. But, there was no trouble and litter not so bad. They just hang out in the area during the day and eves. The area is being developed, so the access may improve someday.
trouble, and there was le

8/10

Excellent

13 Oct 2025

Tara

Not an ideal location

Hotel hallways needed vacuuming and some of the trash cans were overflowing. Staff was great. Wish there was a better walking path to the downtown.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2025

Guillermo Alvarez

Clean roomd

Leisure Family

6/10

Pleasant

11 Oct 2025

Jane

The room was large and clean, the food was ok, the staff was doing their best but they were grossly understaffed, with sometimes one person running the bar/bistro/coffee shop alone. Taking orders as well as cooking, AND helping out in other parts of the hotel as well - there was no one at the front desk at time of checkin or checkout and no bell or other device to let them someone was waiting. These are signs of poor management and do not at all reflect on the staff who were always polite and gave excellent service inspite of the obvious staffing shortages.

Business Family

10/10

Exceptional

10 Oct 2025

Johanna

Nice clean modern room

Partner

6/10

Pleasant

08 Oct 2025

Larry

Why? Lack of compliance to serve guests basic need

Our stay was enjoyed, however, we became irratated because our room was not cleaned daily as promised
We ran out of clean towels & kleenex. Had to take time
twice, to ask for supplies…which we did not receive

We were told the hotel had run out of kleenex. . .really??

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Prima

Fríendly staff, easy parking

Leisure Family

10/10

Exceptional

06 Oct 2025

Hope

Yes, plenty of light was provided in the parking lot. I felt safe.
The staff at the front desk were always polite and helpful.The young man with the sandy blonde hair was very kind. He told me his name but I am terrible with names.
Alejandro or Leonardo (something ike that) :)

Friends_and_family Family

6/10

Pleasant

30 Sep 2025

Robert

Mold around the bathtub.
Bathtub vent cover missing.

Friends_and_family Family

6/10

Pleasant

30 Sep 2025

sarah

The room was adequate, no water bottle provided limited amenities not a safe neighborhood

Leisure Friends

6/10

Pleasant

21 Sep 2025

Jeff

Guy at the front desk was slow to check us in and seemed like he was unhappy we were there. No smile and gruff manner. It was very different from what I’ve come to expect from Marriott.

Family

4/10

Poor

20 Sep 2025

Brent

Too expensive to have mold on the shower

Well there was mold in the shower and it was dirty, the bed and the pillows were very uncomfortable, there was a hole in the wall from where someone had opened the bathroom door too hard. Overall just an extremely expensive hotel stay, in a kinda gross room.

Self

10/10

Exceptional

17 Sep 2025

james

Nice

Perfect. Bistro unfortunately closed but not a deal breaker. Nice rooms clean bathrooms please have the TV in front of the bed!

Business

8/10

Excellent

15 Sep 2025

Brett

Very nice updated hotel. Clean, quiet. Convenient location.

Leisure Partner

2/10

Poor

08 Sep 2025

Marlo

Guy checking us in was so rude. They gave away my room with balcony on my bday weekend. Ended up with a room with ants all over the room. Woke up to ants on the bed. I advised the next morning how disappointed I was and they advised they would send Expedia a note to refund us completely, haven’t seen the credit yet.

10/10

Exceptional

07 Sep 2025

Joseph

Staff was nice and accommodating!

Leisure Family

10/10

Exceptional

07 Sep 2025

Jayde

Very clean and had a small section to buy snacks and beverages in the lobby, which was super convenient. Also a small cafe for food which we ordered breakfast and coffee which was perfect for our morning headed home.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Patty

It was very clean

It was very clean and staff was very nice.

Friends_and_family Family

4/10

Poor

02 Sep 2025

Michelle

The hotel was ok, nothing fancy but the room was clean which I appreciate. What was frustrating was that I “reserved” a crib when I booked the room and called ahead the morning of the trip to make sure we were still able to get a crib in the room. I was told there would be one in the room for us. When we get there later that day they tell me there’s no cribs available. We could have brought one with us if we had known we weren’t actually getting a crib like we were told. Pretty annoying.

Friends_and_family Family

4/10

Poor

27 Aug 2025

kevin

Don’t add Breakfast

Don’t add crappy breakfast to your stay. They would not refund my $11.00

Business

10/10

Exceptional

17 Aug 2025

Joe