La Quinta Inn Suites Wichita Falls Msu Area

10/10

Exceptional

05 Apr 2026

Sheryle

We got in super late in the middle of the night like 1 AM and the front desk went to the breakfast bar to see if he could find some milk for my little one. The staff was wonderful. The room was clean. It was an overall wonderful experience.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Magdalena

Clean room

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Hans

Yes and shopping very close

Self

8/10

Excellent

23 Mar 2026

Lisa

Wasn’t sure if something terrible happened in our room. Dry blood on drapery and bedding. Odd tape in ceiling. The elevators are very loud and squeaky. Beds comfy. Great in a pinch.

Family_with_children

2/10

Poor

16 Mar 2026

Bertie

Call even after you book bc the employees don’t remove the rooms after booking them

6/10

Pleasant

15 Mar 2026

Nickolas

The sold me a room they didn't have. So I had no choice but to put my family of 4 in a room with a single bed. They tries to contact me but called from a personal phone number because \"the phone at the hotel has poo reception\"

Family_with_children

10/10

Exceptional

02 Mar 2026

Dana

Nice hotel and very clean. Great check in. Highly recommend.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Vickie

Easy check in and check out and beds were comfortable. Great hot showers with great water pressure. The breakfast was great. One draw back was indoor swimming pool was closed 😟 for maintenance!!!

10/10

Exceptional

26 Feb 2026

Brett-Whitney

Room was nice and front desk clerk was very helpful!

Pet

8/10

Excellent

24 Feb 2026

Ronald F

Quiet, clean, courteous staff

Rooms could use more lighting

Self

8/10

Excellent

11 Feb 2026

DIane

Staff was great! Breakfast was really good!

10/10

Exceptional

02 Feb 2026

Isabella

Overall staff was very friendly and helpful, room was comfortable and very clean. I would highly recommend!!

Business_and_leisure Self

10/10

Exceptional

30 Jan 2026

Sergii

Good

10/10

Exceptional

18 Jan 2026

James

yes

Self

6/10

Pleasant

16 Jan 2026

GARY

TV remote did not work. Bed too high

Business

10/10

Exceptional

09 Jan 2026

Brenda

Great service clean rooms very quiet enjoyed our stay

10/10

Exceptional

07 Jan 2026

Harry

The room was very clean and the hostess was very polite and professional

Business Self

10/10

Exceptional

06 Jan 2026

Sherri

Yes The night clerk was very nice and friendly.

10/10

Exceptional

05 Jan 2026

Gabriella

Room was clean and exactly what we needed for a staycation

Leisure Friends

10/10

Exceptional

27 Dec 2025

Brenda

Checkin process was good. Room was clean & breakfast was great.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Kristen

Allows pets for a reasonable fee. Clean overall with friendly staff.

Leisure Family

6/10

Pleasant

18 Dec 2025

Alejandro

Room was ok, floor was a bit dirty and the pool was closed which disappointed the kids

Business_and_leisure Family_with_children

4/10

Poor

17 Dec 2025

Melissa

Breakfast was decent. Location is great. Even though pics show a hot tub, it has been closed for over a year. They do have an indoor pool, but it’s not heated and was closed for our entire week stay. Shower floor was cr

8/10

Excellent

05 Dec 2025

Brittany

There is no hot tub here anymore. The pool was closed. But staff was very friendly and accommodated all my needs.

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Tom

Room was very nice, clean.
TV was quite confusing to find local channels.
So, just did not try to figure out the TV.

Nice variety for breakfast.

Leisure Partner

6/10

Pleasant

27 Nov 2025

Paulo

When we arrived at the room the bad was poorly made and the bed spread and pillows were all wrinkled. It looked like someone was laying on it before we arrived

6/10

Pleasant

25 Nov 2025

Charles

Bath towels, shower mats and face cloths were dirty. Elevators didnt work and very little selection of food from the pantry.

Business

2/10

Poor

22 Nov 2025

Laura

Elevators don’t work. Lights outside were out on arrival. They charged me 3 $25 charges separate ly after I had paid in full two months in advance. They were not honoring another guests service animal and argued. My credit card company was texting me T three in the morning during our one night stay if three charges from two different business names without notice or telling me why, only sayin that one charge was my pet fee and the other two $25 charges will “drop off in 2 to 10 days.” That is fraud and I raised a big scene and told them I was getting fraud alerts. The clerk ordered me to leave immediately and tried to have me arrested. I raised a big scene, and I regret some of the names I called her but they ripped me off and the place was in poor condition.

Leisure Pet

10/10

Exceptional

20 Nov 2025

Kayla

The Excercise equipment need to be fixed. Treadmill with broken handrails are a hazard

Leisure

10/10

Exceptional

09 Nov 2025

Francis

Check in was easy and staff was very helpful,
Room was clean and the breakfast was a full meal, not just pastries.

10/10

Exceptional

06 Nov 2025

Rebecca

Friendly & clena

10/10

Exceptional

02 Nov 2025

Susana

Good

8/10

Excellent

29 Oct 2025

Susan

Room was clean, bed comfortable, pet friendly, easy to access from freeway, and Staff was friendly.

10/10

Exceptional

29 Oct 2025

John

Yes

Business_and_leisure

6/10

Pleasant

26 Oct 2025

Sandra

Good: Breakfast, bathroom clean, not smelly

Bad: Small but important details such as toilet handle that kept detaching. TV remote barely worked, was very frustrating. AC was either extremely cold or stuffy. Pillows flat and hard. No one answered when we called the desk. No one present when checking out, just a basket for the key cards. We started to use that but thought better of it and waited for someone to show up.

Partner

2/10

Poor

26 Oct 2025

Jason

Hot

Air conditioner did not work in room called front no one answered, several of the breakfast items were cold

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Vicki

We were happy with our room. It was nice and clean. We loved the apples. It was close to restaurants. And it wasn't far from the Convention Center. The desk clerks were excellent.

Leisure Family

8/10

Excellent

11 Oct 2025

Heike

I didn't make it to the hotel to check in until around 8pm. The hotel had tried to contact me regarding my credit card that was on file with them via Hotels.com because it had expired in September 2025. They left me a message saying that if I didn't contact them in 1 hour, they would cancel my booking because they were fully booked. (Nevermind the fact that I had yet to show up in person where I could potentially give them a different card.) I did not see their text message until I was at the hotel and by then they had already canceled my booking. Fortunately, they were able to get me my room back and I paid with my card with the new expiration, but it seemed like they jumped the gun to cancel my stay by canceling it before I even showed up!! Even if you are fully booked, I HAVE a reservation and I'm arriving at 8pm and not 11:59PM where it my seem reasonable to cancel (or charge a card) because of a no show. Other than that, everything was mostly great. On the last 2 nights of my 5 night stay, however, I did notice a bug (a roach?) that was trapped behind the light in the bathroom. For 2 nights, I watched him walk back and forth trying to find a way out. I'd recommend this hotel review it's pest control spray schedule. We were here for a dog show and I'm not super picky about where I stay and this hotel will most likely continue to be my \"go to\" hotel when in Wichita Falls.

Self

10/10

Exceptional

30 Sep 2025

Shelia

We stayed one night when we were passing through on the way to Colorado. The staff was friendly and the hotel room was clean. Breakfast was good. My only complaint is the comfort of the bed. It was on the firm side which is not unusual for a chain hotel.

Partner

6/10

Pleasant

29 Sep 2025

Andrew

The elevators were slower than normal and some of the rooms had a slight odor to them. Not sure what the odor was, but it smelled like sewage.

Leisure Partner

6/10

Pleasant

26 Sep 2025

Lillian

Room Cleaning was an issue. I stay a couple times a year when i visit my son at college and it usally a good stay but the cleaning crew they now have is not up to par. My restroom at check in late friday night was dirty there was a towel on the floor trash was halfway and only half aroll of toilet paper. Also we registered for family of 4 and thye had 2 clean towels in the bathroom only. My bed sheet had blood when i removed comforter. I advised front desk he would make sure house keeping would refesh our room while we were out that morning came back to nothing being done. Front desk manager apolgized but that was the extent of correcting the issue.

Friends_and_family Family

8/10

Excellent

10 Sep 2025

Patricia

young man in check in was very kind and knowledgeable

Business Family

6/10

Pleasant

10 Sep 2025

Sarah

It is surrounded by everything you’d want to eat. Gas was hard to find. The room was average. It did the job but we have stayed in better La Quintas. The bed was too high, the door slammed way too hard and the door jam showed it. It smelled, there was bits of glass in the carpet and even though it appeared clean, it was run down.

Leisure Pet

10/10

Exceptional

10 Sep 2025

Harold

Everything was good except for had to wait until 11 o’clock for my daughter to go to sleep after working hard all day

Business Family

6/10

Pleasant

07 Sep 2025

Lisa

Overall, for the price, the hotel was good. Everything seemed clean and we didn’t have any issues when we did speak to a staff member. I did not care for being checked in by a webcam attendant who wasn’t even in the building. It was hard to understand - it kept glitching and it felt so impersonal.

4/10

Poor

04 Sep 2025

Sabrina

Bugs in Hotel

My first room had dead bugs in it and the sink didn’t work. Hotel employee graciously got us another room. However, in the second room, I woke up to a live cockroach in my bathroom and more dead bugs in the room. Customer service was good, hotel was not so good. Would not recommend staying here.

10/10

Exceptional

31 Aug 2025

William

It was very clear and comfortable

6/10

Pleasant

30 Aug 2025

Verified traveler

The shower curtain was dirty . The bathroom has cob webs . When they did clean the room they only emptied the waste baskets. Beds were not made and white towels were stained we had to go out and buy our own

Friends_and_family Family

10/10

Exceptional

29 Aug 2025

Novia

I will be back

4/10

Poor

29 Aug 2025

Christine

The property did not have a working elevator and the pool was not open. Disappointing stay

Leisure Partner

10/10

Exceptional

24 Aug 2025

Laura

Nate at the front desk was simply amazing! So kind, friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Alan

Excellent service even when the elevator broke down. Nate, one of the front desk clerks, carried my wife’s bike up to the fourth floor and got the maintenance folks on the elevator quickly.

Room was clean and house keeper kept us in clean towels.

Thanks for the visit.

10/10

Exceptional

17 Aug 2025

Courtney

The front desk clerk at check in was super friendly. The hotel was clean and well taken care of.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Nancy

The inside of the lobby was warm and stuffy. AC in rooms was not cooling properly. Breakfast bar juice was out of order. Staff was great and friendly with what they are working with.

8/10

Excellent

03 Aug 2025

Deborah

The breakfast was good and hot. Juice machine was broken.
The bed was ok. A little hard for my hips.

Business Family

4/10

Poor

03 Aug 2025

johnathon

Broken washing machine. No laundry soap for sale, inattentive staff, no cart available to unload car. This cost me an extra 40 minutes after being exhausted from driving, hotel room was musty, dirty, pool and sauna closed until further notice. Felt like the place was avout to shut down. I would avoid this one in the future.

4/10

Poor

02 Aug 2025

Juan

Not so good air conditioning was not working properly.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Randall G.

Nice spacious room, safe area, smooth check in.

Leisure Family

10/10

Exceptional

29 Jul 2025

Linda

The bed was wonderful. I slept 😴 well . Everything was good. We were just in and out, but we enjoyed our stay. Thank you God Bless 🙌 🙏 💖

Family

6/10

Pleasant

27 Jul 2025

Kathleen

Our room was fine, however the fitted bed sheet would not stay in place—either worn or too small for the bed. We had been on the road for a while and I really needed a clothes iron that worked-ours did not. Breakfast was limited in choices and the fitness room weight machine was broken. Staff was great at the front desk and housekeeping was very accommodating. We travel with small pups so our options are limited.

Leisure Pet

8/10

Excellent

26 Jul 2025

Raul

Just the basics, done right

Basic hotel, clean, excellent service

Friends_and_family Family

2/10

Poor

21 Jul 2025

Christine

I am not sure what happened at this hotel. But the pool was closed and both rooms that I requested to stay in smelled mildewed and musty. I had originally planned to stay at the hotel for several days and I had to check out after one night because of the Moldy smell.

Business Self

6/10

Pleasant

16 Jul 2025

Leo

Room poorly maintained.

Friends_and_family Family

4/10

Poor

11 Jul 2025

Grant

Never again

The room was dirty and smelled musty. There was hair in the bathroom: in the shower and on towels.
Good shower with plenty of hot water.

Partner

2/10

Poor

24 Jun 2025

Brenda

Unfriendly check in. Refused to attempt to accommodate my request. Promised the room had a bathtub. It only had a shower. Very frustrating when they don't care about their guests.

Leisure Partner

8/10

Excellent

22 Jun 2025

Sandra

The clerk checking me in wasn’t as friendly as he could have been.

10/10

Exceptional

16 Jun 2025

Peter

Nice breakfast room and staff

Leisure Partner

10/10

Exceptional

13 Jun 2025

Peter

Staff very friendly and helpful breakfast very good rooms clean and comfortable

Leisure Partner

6/10

Pleasant

09 Jun 2025

sabra

Check in was very chaotic. There was a front desk receptionist but she didn't speak to me and made no eye contact what so ever. I attempted to use the lady they have on the screen working remotely to check in but she was having technical difficulties of which the in person receptionist offered no help at all. After 10 minutes of trying to get checked in, the in person receptionist finally helped me after the remote one asked her to. It was a nightmare. 0/10 did not recommend that experience. The indoor pool was also closed for maintenance.

Business_and_leisure Self

10/10

Exceptional

08 Jun 2025

Heike

This is my \"go to\" hotel when staying with my dog in Wichita Falls. It was a good experience, as usual.

Self

10/10

Exceptional

03 Jun 2025

Henry

Amazing

Partner

2/10

Poor

01 Jun 2025

Cas

This hotel is very convenient. It is close to shopping, dining, and theater . However, the staff and condition of the hotel are poor.

Business_and_leisure Family

10/10

Exceptional

31 May 2025

Sharon

Nice hotel.

Friends_and_family Friends

2/10

Poor

24 May 2025

Adam

Bad bad

Non working pool. Charging higher than average rates with half the services unavailable. Had to go find staff.

Friends_and_family Family

10/10

Exceptional

16 May 2025

Linda

The checkin/checkout process was simple, staff was friendly and helpful, hotel was clean, and location was convenient to many restaurants.

Leisure Family

4/10

Poor

14 May 2025

David

Rundown.

This hotel is rundown the elevatator has somrhing all over the wall. Furniture in the room is worn out.
Carpet has Tears in it. There is obviously no water softener involved in the water. Overall a cheap hotel to make look fancy.

Self

2/10

Poor

11 May 2025

Brandy

Terrible weekend here

First of all we always stay here when we come here. This is the last time I will be here. The door was messed up. We got woke up around 3 am with people running up and down hall. Up and down stairs being so loud. Friday night and Saturday! We spend a fortune to stay somewhere and you can’t even get sleep at night. The air conditioning kept kick off cause the batteries were low and it was hot. We had to call for them to put batteries in the room.

Friends_and_family Family

10/10

Exceptional

03 May 2025

Emily

Best La Quinta

I’ve stayed at a lot of La Quinta Hotels. This one by far was nicest from staff to cleanliness to accommodations.

Inside and out the hotel was clean and modern. King bed was super comfortable.

The staff were very kind upon check in and when we had questions about the local area.

We travel with our dog and this hotel was the best we have been to with her. Pet fee was cheap, when we arrived the sign stated $25 for pet fee for every 2 days of stay. Plus, there was ton of grass around the hotel and a PetCo a 3 minute walk away.

Lastly, it the hotels location was central to so many restaurants, Lake Witchita and shopping.

Friends_and_family Family

4/10

Poor

28 Apr 2025

jesse c

The room looked clean but it was not. The sheets were turned inside out. The pillows smelled of sweat. The tub has soap scum. The ceiling above the shower had bad water leakes from the room above. The restroom vent was full of lent. I was very disappointed.

Leisure Partner

6/10

Pleasant

31 Mar 2025

Renece

The cleanliness of the room was very good and the room was tidy each day during my stay. It was great. Hot breakfast was more than what I expected.
My suite did not have a separate sitting area as it was shown in the picture. The kitchen area with bar stool was perfect.

Leisure Self

10/10

Exceptional

30 Mar 2025

Beverly

Staff friendly and professional.

Leisure Partner

6/10

Pleasant

25 Mar 2025

Joe

.

Business Self

6/10

Pleasant

25 Mar 2025

Elizabeth

I booked with you guys butnwhen i got there I was told that my booking was expired because my card was declined. They told me that I could still stay at the hotel but would have to pay them, I ussed the same card that i booked with but had to pay. 150.00 more than what I initially had to pay. The worker even complained because I booked through Expedia.

Leisure Family

10/10

Exceptional

16 Mar 2025

Amy

Very nice hotel and service!

Partner

8/10

Excellent

10 Mar 2025

Diane

The elevator was slow or not in working order. Other than that it was good

Partner

8/10

Excellent

23 Feb 2025

Jonathan

Everything was good but the fire alarm keep going off in the middle of the night they were having problem
It was fixed and did not go off again

6/10

Pleasant

16 Feb 2025

Susan

I stayed Thursday night to Sunday. The elevators needed to be rebooted at least 6 times though out my stay. One evening an individual using a walker was waiting on the third floor for the elevator to bring her down to the main floor. Who knows how long she was waiting. The vent in the bathroom had plenty of lint covering. Our suite microwave was not cleaned. Food stuck on the counter tops and something spilled on the inside of the refrigerator.

Family

8/10

Excellent

19 Jan 2025

Trace

Overall the property was nice but unfortunately there was no hot water it was barley warm.

Leisure Family

10/10

Exceptional

14 Jan 2025

Jamie

It was a nice stay

10/10

Exceptional

10 Jan 2025

Frank

Staff were very friendly

Leisure Family

4/10

Poor

10 Jan 2025

Verified traveler

I have stayed at this location a few times and never really had an issue. As normal I travel with my 2 dogs. I was check in with them and was out in the 4th floor. Which I found out is the quiet floor. I was called and told to return because my dogs were barking. I was 45 minutes away with family and had to come back. Why would you allow dogs in a quiet floor and not expect them to bark? Next they have there employees washing thier personal laundry in the facility washers. Gross! They walked it in the side door. Won’t be back will try somthing better

Friends_and_family Family

6/10

Pleasant

09 Jan 2025

Robert

The bed pillows were extremely uncomfortable…..made for a long night.

8/10

Excellent

04 Jan 2025

Diane

Decent

It took 5-10 minutes for the hot water to make it to the 3rd floor. It seemed like the temperature of the room fluctuated a lot, despite our not adjusting the thermostat. It was clean and well maintained though, which keeps the rating decent.

Partner

2/10

Poor

31 Dec 2024

Julie

The first room we were given, had such a strong odor of cleaning supplies or air freshener, that it triggered an allergy attack with both me and my son. We had to ask to change rooms, which they accommodated. After getting into our second room, we were so tired and just wanted to go to bed for the night. There was some dog hair on the bathroom floor, but I did not make a big deal of it. I checked the beds and they “looked” clean, however, in the morning, I had dog hair all over my black pajamas. We did not have a dog! Upon further investigation, there was dog hair everywhere and several areas of dried pet stains on the tile floor. The room had not been cleaned properly, and I even went to the front desk in my pajamas to talk to the manager and show them. They were unwilling to do anything to compensate. We checked out around 9 AM, as soon as we could get our things packed. I tried to talk to the management again to have the second night of our reservation canceled and refunded, since there was no way we could stay another night in that hotel. The management was still was unwilling to work with us on a resolution. We will continue to escalate our grievances to corporate and provide the pictures if necessary. Absolutely the worst hotel stay ever!

Leisure Family

10/10

Exceptional

29 Dec 2024

Jeffrey

I wanted to enjoy the hot tub but it wasn't working.

Leisure

8/10

Excellent

28 Dec 2024

Verified traveler

Overall great stay. Carpet in the hallway was stained and room doors are so heavy they slam when closing which made sleeping difficult with late arrivals across the hall. We heard all the talking in hallway and slamming doors. Walls are thin or doors need better insulation around them. Overall, comfortable and the room was clean.

Partner

4/10

Poor

27 Dec 2024

Nicole

I’m severely disappointed with this La Quinta, and am shocked at how terrible this hotel is. There was no shower curtain in the bathroom, barely any towels, and dirty linens. It looks as if the room was barely cleaned and clearly not checked beforehand. Regarding the property itself, the lobby and surrounding areas are dirty and falling apart. One elevator doesn’t work and looks like it hasn’t in a while, the other makes me feel as if I’ll get stuck every time I ride it, the pool is permenantly out of use. Like honestly not worth nearly half of what I paid. Disappointed and has made me consider staying at la quintas as a whole.

Leisure Pet

2/10

Poor

22 Dec 2024

Verified traveler

AVOID!!!

The main reason we picked this hotel is because their breakfast runs until 10am on the weekends where most other hotels will stop serving at 9. I went to get breakfast at about 9:10am and there was only 2 biscuits, and about half a cup of eggs left. I waited for 20min at the front desk to see if they'd be putting more food out, but i never saw anyone. The air conditioner didn't work, and it seemed the elevator was on its last legs. I stayed at this hotel about 8 years ago and it was great. Management must of changed, because now it's trash.

Friends_and_family Family

6/10

Pleasant

20 Dec 2024

Verified traveler

Used to be a great hotel.

Have stayed here many time over the past three years. There has been quite a decline since we first started staying here. The last two times the air did not work properly and the rooms were very hot at night. This trip all three trash cans were not emptied and they were full from the previous guests and there were no towels in the bathroom. There was trash and food along the baseboards as well. The elevators were not working and we also got stuck on the elevators, which the help button did not work. Sadly, this hotel is in desperate need of help. It’s a great location and pet friendly. But the maintenance and cleanliness are why I will not stay here again.

Friends_and_family Family

6/10

Pleasant

15 Dec 2024

Sherrie

The property needs to be updated. Only one elevator worked and was slow. The air conditioner is outdated as well and loud.

Leisure Family