Name: Courtyard Wichita Falls
Address: 3800 Tarry Street, Wichita Falls, 76308, US

6/10

Pleasant

02 Aug 2026

John T.

I paid expecting a pool and hot tub but they were broken and I was not told otherwise as it is advertised. Eliptical machine was not working properly also . Front desk did not offer anything to compensate for the pool and hot tub when concerns were brought up . Bartender was nice and provided excellent service .

6/10

Pleasant

01 Aug 2026

Naomi

Pool and hot tub were under repair. That was disappointing. Tile in bathroom was coming off the wall. King Bed had only 2 small, old, standard pillows per person.
The room was clean, just old and tired looking and a bit cramped.

10/10

Exceptional

01 Aug 2026

Joseph

👍👍

6/10

Pleasant

31 Jul 2026

Chelsey

We arrived late and unfortunately there was no one at the front desk for some time. Hotel was generally clean, but aged. As a stop over the hotel wasn’t too bad.

4/10

Poor

27 Jul 2026

Victory

Only two towels in the room it was old coffee left in the coffee maker so we had to go downstairs to get extra towels. The breakfast is not free. I think if they have free breakfast, it would be better and if they have tile set for four people that would be better but other than that, it was OK because my trip was to meet mine great grandbaby.

2/10

Poor

27 Jul 2026

Gary

That was the worst bed I have ever slept in. Could’ve slept on the floor and been more comfortable. To spend that kind of money for a room, I expect a nice bed.

6/10

Pleasant

27 Jul 2026

Tammy

The pool was out of order wich is one reason we booked there.

10/10

Exceptional

20 Jul 2026

Daffney Veals

Very professional

Family

2/10

Poor

18 Jul 2026

Pat

Rooms were unclean bathroom floors in both rooms had not been cleaned dirty feet prints, hair on floors and in tub and in 1 room on pillow cases, with one slither of soap on sinks and no lotion. Refrigerators had been turned off and had hard time cooling. Beds are very used with springs very noticeable and uncomfortable. when I first entered room smell was very moldy and stale. Spoke to front desk, she stated that the smell happens every time it rains, I ask for another room, it was not possible. I told her if the room is known for this it should not be rented. Not sure what has happened with these once great hotels, but I specifically pay more expecting the usual clean and warm hospitality, instead we got very rude young ladies that could have had more compassion and understanding when also asked if there was any coffee in the lobby, she snapped back quick with we have no free stuff here. This is what Marriott Hotels have become?

Family_with_children

10/10

Exceptional

16 Jul 2026

Jordan

Nuve

Partner

8/10

Excellent

13 Jul 2026

Andrew

The room was clean and spacious.

10/10

Exceptional

12 Jul 2026

Kenneth E

Pool room could be a little better there was no towels when we went but other then that it’s a really nice place

Family_with_children

8/10

Excellent

12 Jul 2026

Tiffany

My stay was very short. I would stay again.

Self

2/10

Poor

07 Jul 2026

Jessica

After driving 12 hours, I was looking forward to sitting in a hot tub. Unfortunately, the hot tub was filled with nasty particles and Hair. I got out and went and took a shower immediately, and my room was without body soap or conditioner. The following warning, I noticed a rash all over my arms. Very disappointed.

Partner

8/10

Excellent

06 Jul 2026

Danielle

Friendly staff. Comfy bed.

Self

8/10

Excellent

05 Jul 2026

Sadia

The staff during the week Nathan, Check-in, Akira, Bartender, and Megan, Housing provided professional and excellent service to my family.

Approximately 5 pm, myself and family returned from visits with old friends and shopping to learned our access was denied. We were tired, but especially my grandson was flustered because we had to walk from the back where we were parked in handicap and in the scorching heat to get to the entrance of Courtyard by Marriott. The desk was not attended, by whom I later learned her name was Rebecca. I inquired about access. She was unprofessional. I think both her and the bartender that are on weekend’s should be retrained on customer courtesy and position responsibilities instead of deflecting their inadequacies on the customers. An inexperienced bartender makes for a loss of income especially when she neither knew properly how to make a simple cocktail, and went on to try to sell the party asking something she doesn’t like.

Family_with_children

10/10

Exceptional

05 Jul 2026

Jesse

One elevator was broken. Rooms were clean.

Self

10/10

Exceptional

28 Jun 2026

Judy

Nate at the front desk was kind and very helpful

Friends

10/10

Exceptional

27 Jun 2026

Melinda

Clean

Family

10/10

Exceptional

27 Jun 2026

Jordan

Nice

Family

8/10

Excellent

24 Jun 2026

Takela

Staff was very friendly will stay again.

Partner

6/10

Pleasant

22 Jun 2026

Rhonda

NATE gets 5 STARS ALL DAY. He is at the front desk and was Amazing!! He has checked me in twice now at this location. He always greets with a smile and is super sweet. The 1st stay was great King size bed was comfortable. 2nd stay--HORRIBLE. Nate still gets 5 stars BUT the mattresses in the Double Queen room were absolutely horrible. Not just one of them BUT both of them. I can't believe they have not been replaced. The dip in the sides by the nightstand are VERY NOTICEABLE. Very noticeable to the human eye. HUGE DIPS. Yet they wanna charge 189 a night for this. WRONG. We both tried to sleep on the further side from the night stand but the dips were so big we rolled in to them. Not to mention the sound of the springs every time someone moved. I CAN NOT STAY here again due to this. I come every week. Found a new place around the corner. BEDS ARE PERFECT. Just so wrong to not replace those horrid mattresses, especially when they're making enough money to replace them. Also the caulk around the tub/shower was NASTY. Super disappointed. Lost another customer.

Business

10/10

Exceptional

21 Jun 2026

Alex

Man at front desk was very courteous and respectful to my needs.

10/10

Exceptional

19 Jun 2026

Jordan

..

10/10

Exceptional

17 Jun 2026

Cory

One of the cleanest nicest hotels the pool and hot tub are always clean and accessible

Family_with_children

8/10

Excellent

17 Jun 2026

charles

Beds were comfortable and clean

Family_with_children

10/10

Exceptional

15 Jun 2026

Josue

Definitely coming back!!!💯

Family_with_children

8/10

Excellent

14 Jun 2026

Judy

Property was very nice and check in staff very helpful. only issues was the room we had was across for the cleaning supply for the room, the next morning before we got up, the people cleaning the rooms was out side laughing talking loud and messing with the carts. I mean loud. that was our only issue. .

Friends

10/10

Exceptional

14 Jun 2026

Louise

We had clean rooms. Plenty of towels. The staff in the coffee shop were amazing.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Denny

STRONG Chemical smell in the room upon check in. Front desk had no clue or solutions. \"no other room was available.\" Had to sleep with the window open during a hot, humid evening. Run down. Bumpy hall carpet. rust in most places. Toilet sat so low, it was a struggle. Will not consider this one again. Very disappointed especially when I consider this brand to be better.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

David

Rooms are very clean anf king bed was perfect

Partner

6/10

Pleasant

09 Jun 2026

Laurence M

No free breakfast which was a disappointment. The hotel had a bar, and people were waiting to be served their coffee and other breakfast items to be charged on their room tab. I asked an employee if we had free breakfast and she said no. So, I will not be going to a Marriott anymore. LG

Friends_and_family Friends

4/10

Poor

08 Jun 2026

Tiffany

Beds were uncomfortable and fridge didn’t work shower was horrible no hot water pool was dirty and a hand towel for a towel given for pool paid for junk breakfast. Elevator didn’t work and other one barely worked. Asked for pillows and got them at 1145pm

Family_with_children

8/10

Excellent

02 Jun 2026

Jennifer

This is my second time staying at this hotel. Both times, Rachel worked the front desk. She is very pleasant and amazing at her job. She deserves a raise! A little disappointed to see that one of the elevators was still not working after nearly two months since our first stay. Other than that, it’s a pretty decent hotel for the area.

Family_with_children

10/10

Exceptional

30 May 2026

Madison

Thanks

10/10

Exceptional

21 May 2026

Ken

Great Wichita Falls property. Very friendly and kind lobby staff, one that helped me with a cut on my arm, and another that got me breakfast even past the time of closing of the bistro. Very nice!

10/10

Exceptional

18 May 2026

Colleen

Excellent service and facilities. The only thing lacking was body lotion!

Partner

4/10

Poor

17 May 2026

Ian

The condition of the hotel was nothing like the photos shown online. The floors felt uneven, like something underneath the carpet was broken or collapsing. The rooms had multiple stains and smelled strongly of mold. The bed was an old spring mattress that felt extremely hard and uncomfortable. The baseboards appeared to be rotting and had been covered with clear silicone caulk to hide the damage.

The bathroom also had several issues. The toilet only flushed once and then took the entire night for the tank to refill. The shower head was heavily clogged with hard water buildup and barely allowed water to come through. The shower itself also had clear silicone applied over areas that appeared to have black mildew or mold underneath.

Overall, the property appeared poorly maintained and did not match the condition or quality advertised on the website. The actual hotel experience was completely different from what was represented online.

Partner

8/10

Excellent

15 May 2026

Aleigha

This was a great stay for the price. It wasn’t pristine, but decent for a quick stay.

Family_with_children

8/10

Excellent

13 May 2026

Karla

My overall stay was great. Just wished they would have coffee and/or hot beverages throughout the day.

Self

10/10

Exceptional

12 May 2026

Brian

I would definitely stay at this location again.

Partner

10/10

Exceptional

11 May 2026

Linda

It was a very nice property, the staff was very friendly and helpful. The hot tub was great!

Friends_and_family Family

10/10

Exceptional

11 May 2026

Rhonda

Nate at check-in was a gem. The room was very comfortable. The folks upstairs sounded like buffalo but that's not the property's fault. Will be back.

Self

6/10

Pleasant

11 May 2026

Benjamin

The shower runs out of hot water in about 10 minutes.

Friends_and_family Family

2/10

Poor

11 May 2026

JAMES

When we checked in only one elevator was working. I went downstairs to get dinner and the bartender/waiter/cook was amazing. He was doing it all on a busy night. The food was good! When I went to go back upstairs the other elevator was now broken. Myself and another guest had to help an elderly man get his luggage up the stairs to the fourth floor. Once I was back in my room we tried to watch tv. It worked for about 20 minutes and then lost service for the rest of the night. I used the restroom and when I flushed the toilet and the handle broke off. We had to remove the top of the tank and reach in to flush the toilet. The shower caulking was moldy. I told the lady at the front desk and she just said “I will let maintenance know” we won’t be back.

Partner

6/10

Pleasant

08 May 2026

micheal

Bed was not comfortable and elevator smelled really bad. I tried to hold my breath best I could. Staff was great

Self

2/10

Poor

07 May 2026

William

Building maintenance is not a priority here and it shows. There is NO free breakfast or coffee. Plenty of better options in the area.

Family

10/10

Exceptional

05 May 2026

Kason

Clean room easy check in.

Partner

6/10

Pleasant

27 Apr 2026

John

Bathroom door was broken, made loud nois

2/10

Poor

26 Apr 2026

Belinda

In door pool very small 5 kids in it there no room for us and the hot was right there so with screaming kids

Now if they would keep it open for us older couples that would fix this

Self

10/10

Exceptional

24 Apr 2026

Lacey

WONDERFUL EVERYTHING

Partner

10/10

Exceptional

20 Apr 2026

Joseph

Fine place to stay the night

Self

10/10

Exceptional

16 Apr 2026

Marlene

From the check-in staff to the bartender/cook, the service was great and the food/drinks were good and reasonable. Very clean room and this property is in walking distance to Aldi's, a small mall, WalMart (across the street), and the Cotton Patch restaurant which was very good. There was also a Jack in the Box. Loved the location as it was near the freeway and easy to get on/off.

Family

10/10

Exceptional

04 Apr 2026

Britni

Room was a good size and clean. The hotel itself was in great condition. The pool was well kept and the fire pits outside were wonderful to sit around and have a drink. The ahower curtain definitely needed to be about an inch longer. We ended up almost flooding the bathroom after a shower because the bottom of the shower curtain didnt even touch the top of the bath tub.

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Carol

Clean room

Partner

6/10

Pleasant

01 Apr 2026

Lisa

The bathrooms are incredibly outdated and shower head was broken. It flooded our bathroom.
Staff brought towels immediately to aide. 😊
Bathroom also was out of the complimentary body wash and other things. I would simply expect more of a courtyard.

Friends

8/10

Excellent

29 Mar 2026

Rosa M

Breakfast is by Starbucks so you have to pay. No complimentary coffee.
Other than that it’s a great hotel.

Family

10/10

Exceptional

23 Mar 2026

Jackie

It was a very nice time

Partner

4/10

Poor

22 Mar 2026

Madison

The property was pretty gross honestly. Someone walked into our room while my child was changing. The pool was disgusting. The front desk was barely there when I needed help.

10/10

Exceptional

20 Mar 2026

Rene

I slept so well The bed was comfortable and the room was darn

Self

10/10

Exceptional

19 Mar 2026

Ladonna

Great

Self

10/10

Exceptional

15 Mar 2026

Craig

Hot tub and pool was incredible. The cleaning staff made our bed after one night

2/10

Poor

08 Mar 2026

RYAN

The beds was not comfortable and pool and hot tub area was dated. The floors was uneven and the tile was cracked. Bathroom amenities was empty. This hotel needs to be updated and renovated for the prices they are asking. Will not stay here again.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Ruby

Employees were very welcoming and nice

Family_with_children

6/10

Pleasant

23 Feb 2026

Daffney

Not Marriott quality furniture has stains and bathroom

Business

8/10

Excellent

23 Feb 2026

Brice

Nice hotel, room was nice and clean. Only downside was the shower. Outdated and needs to be repaired. The shower head was especially bad, one stream of water in the middle and spraying every direction. I feel like the Courtyard by Marriott could definitely provide better showers.

10/10

Exceptional

21 Feb 2026

Kristin

Super courteous staff!

Self

10/10

Exceptional

16 Feb 2026

Michael

Nice room

Friends_and_family Family

4/10

Poor

16 Feb 2026

Beverly

Hot tub was out of order, room smelled like cat urine and an additional charge of $20 was added the next day for no reason

Leisure Family

8/10

Excellent

04 Feb 2026

Cynthia

Very Clean room, Comfy bed pleasant stay.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Darrinn

Great facility and exceptional staff.

Business Partner

8/10

Excellent

01 Feb 2026

Finney

The room was clean. The staff was superb!! We enjoyed our stay. We will definitely stay again.

Partner

8/10

Excellent

18 Jan 2026

Leah

The staff were very friendly and had wonderful customer service! The hotel is in a great location, coffee, & food were also great! Took a star off because our room and the entire 3rd floor smelled really funky! Maybe mold or something had been wet? Not sure!

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Dustin

Stay here all the time, always great place to stay!!

Leisure Family

10/10

Exceptional

12 Jan 2026

GEORGE

Clean spacious facility

Leisure

4/10

Poor

04 Jan 2026

Randall

No breakfast, dirty bathroom floor and toilet, no towels, low water pressure, shower spray wand not working, hard bed. Room looked nice but could use some deep cleaning. Expedia rating is incorrect which is what I used to select this hotel. Should be lower. Sounded like a race track outside most of the stay

Leisure Partner

6/10

Pleasant

03 Jan 2026

Michael

Room was great and staff was also, But the horrible sewer smell where we walked in by the bistro bar was a major turn off.

Leisure

8/10

Excellent

03 Jan 2026

Toya

The hotel was very accommodating, staff exceptional, location perfect… the only problem was the mattress was horrible! The sofa was way more comfortable and may want to look into updating the bathroom, also. But first take care of those mattresses… terrible!!

Self

10/10

Exceptional

30 Dec 2025

Heidi

Room was clean, and though we were missing some towels and extra sheets for the pull-out, they were brought right away when we asked. Staff was courteous and helpful.

We arrived about an hour before check-in, and the staff allowed us to use the pool until our room was ready.

Hotel was well-maintained and quiet, even though it was quite full.

We would definitely recommend it!

Leisure Family

2/10

Poor

28 Dec 2025

Satyanand

No breakfast as promised during reservation
Never using Expedia again

10/10

Exceptional

14 Dec 2025

Luis

Great job

10/10

Exceptional

14 Nov 2025

Julie

Staff was courteous, friendly, professional and accommodating. Our room was comfortable, spotless and well cared for during our week long stay.

Partner

10/10

Exceptional

14 Nov 2025

Charlie

room was exceptionally clean and perfect for our stay

Business_and_leisure Family

8/10

Excellent

12 Nov 2025

RANDY

Good for a work trip. Has alot. Bar and resturant as well. Laundry

8/10

Excellent

07 Nov 2025

Jacki

Staff was great! They are in the middle of renovation

8/10

Excellent

24 Oct 2025

jamie

I enjoyed the property! My only complaint was the pool was not open which is #1 on my list. The staff was the reason I did not leave. They were genuinely sweet and accommodating

Leisure Partner

8/10

Excellent

22 Oct 2025

James

All was good

Business

10/10

Exceptional

11 Oct 2025

Olga

Very quiet, clean and the staff was professional and very nice.

Friends_and_family Family

6/10

Pleasant

06 Oct 2025

William

Hotel and room were very clean. Bed was terrible though.

2/10

Poor

05 Oct 2025

Glenna

The glass in front was filthy. It looked like it had been years since it was cleaned. The carpet in the hall on the third floor needs to be replaced. There was a large bump in the middle of the hall. The room was very small. The bottom of the desk near the base needed to be dusted. You could see where it had been partially dusted and not finished. There were kids running and yelling in the halls and elevator. We are in our late 70s and had been traveling since 6 a m. We were looking forward to resting and getting some sleep. That didn’t happen until after 11:30. I called the front desk at 10 and the clerk told me the noise had already been taken care of and she argued with me when I told her I was still hearing it. Will not ever recommend this place.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Tyler

Nice clean hotel and rooms.

Leisure Family

8/10

Excellent

24 Sep 2025

Larry

Staff was attentive and professional, the room was nice yet the shower needs updated, to truly a eye sore for a otherwise nice facility

Business Self

8/10

Excellent

09 Sep 2025

Brooke

Wasn’t terrible, front desk lady was nice! Rooms are a little run down and could’ve been cleaned a little better.

Partner

10/10

Exceptional

08 Sep 2025

stephanie

Checked in late. Still friendly and engaging staff. Fast and efficient checkin.

Leisure Family

10/10

Exceptional

08 Sep 2025

Estelle

Had a wonderful time visiting my family

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Florencio

Staff was great, room very clean! Would highly recommend!

Business_and_leisure Self

10/10

Exceptional

04 Sep 2025

Kevin

Breakfast or coffee is not included.

Nice hotel

Business

10/10

Exceptional

30 Aug 2025

Jeffery

We stayed here while attending an Air Force event, and I was really impressed with what a fantastic venue it was for a social gathering. The hotel has so many inviting spaces for mingling—both indoors and outdoors—with flexible seating options that made it easy to spread out and connect. Highlights included the cozy fire pit, cornhole setup, and a bar that served mixed drinks and light bites, creating a relaxed and welcoming atmosphere.

Our room was equally impressive. The blackout curtains were the best I’ve ever experienced—I literally couldn’t find my way back to bed from the bathroom in the middle of the night because it was so dark! For once, no light crept in at all, which meant I was able to sleep in peacefully.

Overall, this hotel exceeded expectations both as an event venue and as a place to stay overnight. Highly recommend!

2/10

Poor

26 Aug 2025

April

The room I reserved was not available/given to someone else. I am handicapped and was given a room with a tub that was so low I almost tripped over it. I was trying to wash my hands and there was no soap tI wash my hands. I felt unsanitary.

Self

8/10

Excellent

21 Aug 2025

Fabian

proximity to restaurants shopping and the customer service