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Premiere Classe Dunkerque Est Armbouts Cappel

Dunkerque · France

Le Lac Sortie Armbouts Cappel LeView location

6.2/10Good969 Reviews
Cleanliness6.2/106.2
Service7.0/107.0
Comfort5.6/105.6
Condition5.6/105.6
Location6.8/106.8
Neighborhood6.2/106.2
Amenities6.2/106.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Premiere Classe Dunkerque Est Armbouts Cappel

Property Location With a stay at Premiere Classe Dunkerque Est - Armbouts Cappel in Armbouts-Cappel, you'll be within a 10-minute drive of Dunkerque Harbor and Dunkerque Golf. This hotel is 4. 8 mi (7. 7 km) from Port Museum and 4. 8 mi (7. 8 km) from Dunkerque Belfry.

Rooms Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include a television in a common area, a picnic area, and a ballroom.

Dining Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Business, Other Amenities Featured amenities include complimentary newspapers in the lobby and multilingual staff. Free self parking is available onsite.

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Located in Armbouts-Cappel, Premiere Classe Dunkerque Est - Armbouts Cappel is within a 10-minute drive of Dunkirk British Memorial and Espace Jean Vilar. This hotel is 3.1 mi (4.9 km) from Centre Culturel Louis Aragon and 4.1 mi (6.6 km) from Dunkerque Golf.

Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 5:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 0.75 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash
    • Mobile payment options include: Apple Pay
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 6.2 for adults and EUR 3.1 for children
    • Pet fee: EUR 3 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Dunkirk British Memorial 4.9 km / 3.1 mi
Espace Jean Vilar 4.8 km / 3 mi
Centre Culturel Louis Aragon 4.9 km / 3.1 mi
Dunkerque Golf 6.6 km / 4.1 mi
Dunkerque Harbor 6.6 km / 4.1 mi
Duchesse Anne 6.7 km / 4.2 mi
Tour du Leughenaer 7.1 km / 4.4 mi
Museum of Fine Arts 7.1 km / 4.4 mi
Dunkirk Carnival 7.7 km / 4.8 mi
Dunkerque Belfry 7.8 km / 4.8 mi
Dunkerque Harbour Museum 7.8 km / 4.9 mi
Parc de Malo-Môle 1 8.7 km / 5.4 mi
Place of Contemporary Arts and Action 8.9 km / 5.5 mi
Marcel-Tribut Stadium 10.5 km / 6.5 mi
Dunkerque Kursaal 12 km / 7.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 70
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Garden
  • Terrace
  • Newspapers
  • Restaurant
  • TV lounge
  • Picnic
Show 2 more facilities & services
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Premiere Classe Dunkerque Est Armbouts Cappel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Premiere Classe Dunkerque Est Armbouts Cappel

6.2
Good
969 Reviews
Cleanliness
6.2 /10
Service
7.0 /10
Comfort
5.6 /10
Condition
5.6 /10
Location
6.8 /10
Neighborhood
6.2 /10
Amenities
6.2 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Elias
Exceptionally clean room and bathroom. Compact but had everything you need. Being able to park right outside the room was a huge bonus as a motorcycle rider. Lighting options were nice inside the room, and having a microwave and fridge provided as standard was brilliant. Definitely would stay again if I'm in the area again.
Self
10/10
Exceptional
05 Jul 2026
Alexandra
Parking was really easy and the room was nice, clean, and a good size. Included a fridge and microwave, but no kettle. Overall, really good value for money
8/10
Excellent
27 Jun 2026
Roy
Good value for money, the room was small and basic but clean, the fridge was definitely a bonus as was the parking right outside our window!
Partner
6/10
Pleasant
22 Jun 2026
Patrick
The accommodation was as expected from the information we had ,our only complaint was that we could not get the air conditioning to work and there were no instructions or anyone to ask
Partner
10/10
Exceptional
21 May 2026
Susan
It had a microwave and fridge which was very useful
Partner
2/10
Poor
11 May 2026
Claire
When we arrived the property looked run down and in an isolated area.

I should have known to have been concerned by the security precautions on reception/

The receptionist tried to be helpful but language was a barrier- only spoke French.

The website advertised a restaurant - this is a lie. There is no restaurant for this accommodation. There is a best western across the road but this was out of our price range and there are no nearby shops at all. We had to order an expensive takeaway.

The room was FILTHY DIRTY! There was a crusty dirty sock under one of the beds, the mattresses smelt dirty and stale, and the bathroom had PUBIC HAIR all over the floor, doors, and walls.

The area felt unsafe for myself and my two children- the bolts on the doors would not lock as they had clearly been previously broken and I tried to stack our luggage in front of the door to feel safe. I was too worried to open the window at night so the room was too hot to sleep in, very smelly and none of us slept at all - not ideal for the 11 hour drive we had the next day.

Appalling accommodation- would never stay at one of these ever again!
Friends_and_family Family
8/10
Excellent
10 May 2026
Kim
The room was clean and basic, but suited our needs for the night. Better than expected.
Partner
8/10
Excellent
02 May 2026
Janak
This is a decent hotel for the price however its a three star hotel so the rating but for the facility and the room but for the price can expect that
Partner
10/10
Exceptional
27 Apr 2026
William
Clean compact room and useful breakfast given how cheap it is
4/10
Poor
15 Apr 2026
Adam
Luckily just crashed for the night. Mattresses were super stiff, it was hot and stuffy, lights outside are too bright and leak in, other guests up all night and constant smell of smoke from them drifting in, WiFi didn’t work, washroom is far too small for grown men with a shower head that wouldn’t stay upright, bathroom door just wouldn’t close, didn’t provide enough towels, TV was not connected to any kind of channel. Best bit was they never charged me the pay-at-property tax, saving me a little under £2 👍
Friends_and_family Friends
10/10
Exceptional
01 Apr 2026
Jaskaranpreet
Nice job
10/10
Exceptional
26 Mar 2026
Julie
Plenty of parking, across the road from a lake. Not forgetting this is a very budget hotel, it was clean with new fittings and a comfortable bed. It could have been bigger in every way, but for the money we were very happy. Didn't opt for breakfast and brought a travel kettle for drinks. Pleasantly surprised that room service had cleaned and changed towels as we have spent much more money elsewhere and not had tgis service on a 2 night stay
Partner
2/10
Poor
26 Mar 2026
Daniel
Had the absolute worst possible experience with this hotel and Expedia. Me and my partner contacted Expedia explaining we'd be late to this property as the ferry wouldn't arrive until 11.30pm. Expedia told us they contacted the property and guaranteed someone would be there at all times.

When we arrived at 11.30, the desk was empty, lights off, and the door locked. The car park seemed to have other people waiting as well. We attempted to contact the hotel outside line with no luck and decided to find another hotel. When we contacted Expedia they told us someone WAS at the property ready for us to check in.

I attempted multiple times to get a refund but Expedia explained they couldn't get in touch with management so no refund would be possible.

I wasn't expecting a high end hotel but my experience was so bad I feel like I need to warn people to NOT go here.
Partner
10/10
Exceptional
22 Mar 2026
Steinar
Went by bike, so everything is comfterable compered to that. Nice and clean
Self
8/10
Excellent
05 Jan 2026
Jordan
Looks like the hotel is being renovated at the moment. My room had been freshly done, even including a microwave. It was perfectly pleasant for a single night and very reasonable for the small cost. Unfortunately a previous guest had clearly smoked inside so there was a strong odour when I walked in. Soundproofing is no good either. I could hear people on the balcony, but luckily no one stayed up late. Check-in at Premiere Classe hotels always seems to be slow, but the receptionist was pleasant, despite the language issues. I was able to check in earlier than 5pm without issue. I could also bring my bike into my room, or keep it inside a locked room in the reception area, which might be a good option if you have a heavy bike.
Self
8/10
Excellent
23 Dec 2025
Timothy
Goid location in Calais area stagibg for ferry and tunnel. Grojnds and parking better than most. Hotel very clean no issues polite and warm welcome. Breakfast a bit hibsin chouce no cake anymore
Friends_and_family Family
6/10
Pleasant
30 Nov 2025
David
Hi guys, I checked out 4-5 days early. I found another place closer to the bees out hub
Business_and_leisure Self
10/10
Exceptional
10 Nov 2025
R
It must be frustrating for hotel proprietors/owners when people leave bad reviews considering this a budget property.Good points,24 hr reception and free car park.Basic but ridiculously cheap breakfast.Adequate size room for one overnight stay.Warm room and everything was clean.The gentleman on reception in the evening was incredibly polite and the delightful lady in the morning was a credit to the hotel.
Partner
6/10
Pleasant
26 Oct 2025
George
The room smelled of cigarette smoke and the neighbor stood in the doorway staring at us and smoking.
Leisure Partner
8/10
Excellent
04 Oct 2025
Nigel
This is a budget hotel, so done expect luxuries it could do with a lick of paint and updating. However it served our needs really well for what we were doing and the location. The continental breakfast was more than adequate and set us up for the day. Not the restaurant and grill next door is no longer open but it's nothing to do with this hotel.
Leisure Friends
2/10
Poor
09 Sep 2025
Brian

Give this one a miss

4 adults 2 children,they gave us 2 rooms with a double bed in each when we booked 3 beds per room.they did change when complained. Rooms were dirty, had to clean them ourselves. Been in premiere classe on numerous occasions so know they are budget hotels but wouldn't sray here again.
Friends_and_family Family
4/10
Poor
30 Aug 2025
Nina Marie
There were black hairs found in the bathroom, the floor had burn marks innit and the locking mechanism could be seen when inside the room making me feelnot was not very secure. The stay was cheap (clearly too cheap) and it was only for 1 night so decided to stay, but will not be returning.
Leisure Family_with_children
4/10
Poor
26 Aug 2025
Julie
Ok for a cheap ferry stopover
Leisure Partner
8/10
Excellent
24 Aug 2025
Mercedez-Jane
Can’t complain for the price you pay. Staff were lovely, building needs a bit of an update but again when it’s so cheap can look past that. Good for a one night stop over either before or after the train/boat as it isn’t too far away.
Leisure Family
2/10
Poor
16 Aug 2025
Charlene

Horrible experience

Was a complete dive, never ever stayed in a place sp horrid in my life
6/10
Pleasant
11 Aug 2025
Beth

Get what you pay for

Very basic roadside motel. Limited facilities.
Nothing in the surrounding area to walk to. Only dinner option was restaurant in another hotel over the road, but menu very limited & wasn't very good food unless you like raw meat.
Very noisy, was full of families with unruly children who thought letting them run up and down the passageway at 6am screaming & shouting was a good idea!
On a positive- the staff were all very friendly and helpful and the bed was fairly comfortable. Bathroom clean.
Friends_and_family Family
2/10
Poor
06 Jul 2025
Joanne
Very tired, old looking room, need major face-lift. Bathroom was tiny with no fan. Room was small and tatty. Pictures where clearly taken long time ago. Also drainage smell came from bathroom.
Friends_and_family Family
10/10
Exceptional
25 May 2025
Michael

Fine for what it is.

Close to the ferry port and cheap!

It’s good for getting the head down but I wouldn’t stay for more than 10 hours.
Friends_and_family Family
4/10
Poor
16 May 2025
James

Clean sheets.

Perfect for a sleep but a little bit sleezy.
Friends_and_family Friends
6/10
Pleasant
29 Jan 2025
Chrissie
Perfect for a cheap overnight - very basic but the price reflects this.

Checked in late and left early but absolutely served its purpose, with a coffee and baguette in the morning for the onward journey.

Shower was a tad cold though!
Leisure Partner
6/10
Pleasant
20 Jan 2025
Verified traveler
Hotel was good value and clean. What ruined our stay there was that the heating was off when we arrived so we were freezing. Would use again if it was guaranteed that the room would be warm
Partner
8/10
Excellent
27 Nov 2024
Sandra
Good for overnight stop
2/10
Poor
04 Oct 2024
MAURICIO

Awful

Awful…I booked, paid, and once I saw the room decided to keep driving. It felt dirty and tired and I really didn’t want to touch anything. 20 minutes, that’s all I stayed. I had been driving for 7 hours and was looking forward to a shower and some rest, but couldn’t leave faster.

Poor showing, Hotels.com!!!
Self
2/10
Poor
13 Sep 2024
Richard

Shocking!

Cold rooms, heater hanging off wall on one room and in both rooms heater not working. Spoke to reception and they offered me a blanket! Half the lights in the room did not work and electric socket did not work. Broken toilet flush button. Mould over the top of walls by window and door. Carpet area on balcony filthy and not been vacuumed for ages. Spoke to hotel receptionist and they could not have cared less. Left early due to all the above
Business
2/10
Poor
05 Sep 2024
David
I had room 31..The room was dangerous…..broken desk light with exposed bare cable connections, broken light switch with exposed bare cables, smoke detector head missing with exposed cables, bedside lights not working, bathroom extractor fan not working, shower wall fitting hanging off, shower curtain missing hanging clips…..I will certainly not use this hotel again and recommend other prospective guests not to use it
Self
10/10
Exceptional
01 Sep 2024
Lucy
It’s a cheap 2/3 star hotel which at £40 for a double room and breakfast is a bargain. It’s not in the greatest condition but if you’re expecting more then you should be expecting to pay more. Perfect for an overnight stay before the shuttle or ferries.
Friends_and_family Family
2/10
Poor
26 Aug 2024
Siraj
Very poor. The room was small, and in this summer heat, no air con or fan. Cant open the windows as there were mosquitos just waiting to come in. Bathroom was very tiny. The state of the room was bad. The receptionist was good and helpful but was unable to assist in the state of the room. Certainly will never for there again and dont recommend it,.
Business
2/10
Poor
01 Aug 2024
John

Awful place.

Absolutely abysmal. Awful filthy damp room. Published pictures must be from when it was brand new and bare no resemblance to how it is now. AVOID AVOID AVOID.
Partner
6/10
Pleasant
29 Jun 2024
andrew
The rooms were in a poor state. Doors looked like they'd been forced open. Bathroom door didn't shut properly. Shower had a broken rail. Bed covers were stained. Several lights didn't work.
Friends_and_family Friends
6/10
Pleasant
05 Jun 2024
mark
The hotel is very tired. Only one of the two lights in the bathroom worked, the shower head holder was broken, the outside of the building needs a deep clean and my wife saw a rat running around outside this morning! One good thing was we walked across the road to the Best Western restaurant to eat and of course, the Premiere Class was very cheap. On the plus side, the bedding was clean and crisp and the breakfast was OK for the price. Overall though I wouldn't recommend it
Partner
2/10
Poor
01 Jun 2024
Luke

Dirty and disgusting

Absolutely awful place to stay would not recommend it at all and it's not safe the doors don't shut properly and it's dirty, breakfast was toast and coffee and nothing else. Nothing else to choose from for breakfast not worth the money at all.
Partner
2/10
Poor
01 Jun 2024
Luke

Dirty and disgusting

Absolutely disgusting place to stay would not recommend it at all and it's not safe the doors don't shut properly and it's dirty, breakfast was toast and coffee and nothing else. Nothing else to choose.
Partner
2/10
Poor
16 May 2024
Verified traveler
I booked a night on the way to Germany and a night before the ferry on my return.

I had the aam disgusting room on my return. I reviewed it at the time. But this time, it was worse! The heating was broken.

I told the male receptionist about the heating and asked for a second bed cover. He just shrugged...'pah!' And almost threw the cover towards me.

Also, I am pretty sure that the pillow cases had not been changed. DISGUSTING!

EXPEDIA You should be ashamed about listing such a terrible place.
I will be contacting you for a full refund for both of my stays.

In short, TERRIBLE, AWFUL place and NOT worth the price.
Leisure Self
4/10
Poor
10 May 2024
Verified traveler
I enjoyed the breakfast but otherwise.... This hotel needs a complete makeover. If the other rooms are the same as the one that was allocated to me it should he closed down until it is massively improved or better still demolished and a new Hotel built in its place.
The room was dirty and quite simply worn out. The toilet seat was broken, the toilet and sink were filthy, the shower tap was broken, there was broken wordwork around the door, damp in the walls causing the wallpaper to peel, damp stains on the ceiling. The pillows felt like they were made from cotton wool balls. Simply the worst room that I have ever slept in.
Leisure Self
2/10
Poor
17 Apr 2024
Gwendoline
Would not stay there again
Leisure Family
2/10
Poor
01 Apr 2024
Ian

Don't stay here

The bathroom door did not close and the toilet paper holder expised all the paper. The shower curtain had only 5 rings and the shower head attachment was broken. The bed had a dirty bedspread and no duvet and the room was noisy and smelt of cigarettes.
The hotel looks like it has long standing residents who are asylum seekers. Very disappointing as years ago this was a good place to stay but now very run down and not worth 60 euros per night.
Partner
10/10
Exceptional
29 Mar 2024
Eric

A good nights sleep

Slept well on comfortable beds, staff were friendly and helpful, location was easy from ferry port, price was excellent. Hotel is a bit tired and could do with an update, but for the price I cannot complain.
Partner
4/10
Poor
24 Mar 2024
Ian

Unloved and scruffy.

Noisy. Scruffy. No duvets. Woken during the night by shouting on more than one occasion.
The good thing was we could walk our dog around a lake over the road from the hotel and it is only 30 minutes from Calais and an hour from Bruges.
Partner
2/10
Poor
26 Dec 2023
Alexander
I knew we were in for something pretty poor considering how little we paid, so my expectations were very low in the first place. It was a one night stopover, and we were simply looking for somewhere to get our heads down for the night and move on. Good lord, this place surprised us - in the worst way possible!

The inside of the room smelled overwhelmingly of cigarette smoke, the rest of the hotel smelled of weed. The metal door to our prison cell/room was peppered with what looked like pellet marks. There was exposed electrics on the radiator, there were bugs in the room, and a very suspicious looking white stain on the bedsheets. To add to the atmosphere, there were some quite obvious \"dodgy\" dealings going on from a nearby room, and I think the communal balcony/walkway looked more like a toilet than the toilet did.

Needless to say, we gave our key back and got a last-minute booking elsewhere.

On the plus side, the lady on reception was friendly... but didn't seem particularly surprised to get the key back!
Leisure Friends
2/10
Poor
26 Nov 2023
Vicky
Property very run down mold on walls no toilet seat dirty bedding we didnt even stay had to rebook another hotel
Leisure Family
10/10
Exceptional
29 Sep 2023
terry
cheap and cheerful,easy to get to,first exit off the A25 to lille,about half hour of so from the train.
not much there really but there are friturs (chip shops) pizza and kebab shops a short drive away.
breakfast included,nowt special just normal.
2/10
Poor
02 Sep 2023
Amy

WORST STAY EVER!

The hotel was dirty and in a very poor state of repair. There were many rats in the car park and the doors and lights did not work properly. The photos on your website were in no way representative of the place we stayed and there were absolutely no facilities on site. I would NEVER recommend this hotel or stay here again in the future!
Friends_and_family Family
2/10
Poor
01 Sep 2023
Roger
Thiis hotel is filthy. We changed room.s twice before we found one clean enough to sleep in. Water leakin bathroom. RATS running around in the carpark. Rooms smeled of cigarettes. Rooms very small.
This place should be condemned!!
Friends_and_family Friends
2/10
Poor
30 Aug 2023
Nicola

Understand it’s a budget hotel but…..

I think it’s important that people don’t think the pictures that this hotel has advertised are realistic. They must have been taken when this hotel was first built. I have included many photos (it won’t let me upload them all) but I forgot to get any of the many rats running around the car park - yes the rats didn’t affect us but to see that many running around was a little disturbing.
Although I understand the price I paid for this hotel and I certainly wasn’t expecting the Ritz, the rooms are disgusting. Mould on the ceiling, paint on the duvet cover, light fittings, switches and soap dispensers hanging off, I hate to think what might have been on the walls.
It looked like the door had been smashed open, you could actually see day light when the door was closed. We were actually concerned about our safety and barely slept as a result. Seeing several people just sitting in their cars for long periods and then just leaving made us a little nervous.
As an English equivalent I was expecting a Travelodge standard but this is miles away from that.
This hotel needs some serious work done to it, money invested and some painting done!!
Friends_and_family Family
8/10
Excellent
24 Jul 2023
Jowita
Value for money
Leisure Family_with_children
6/10
Pleasant
04 Jul 2023
Nicholas

works as a budget hotel with links to road network

this is a budget hotel with a useful nature park just across the road.does what it says on the box
Partner
8/10
Excellent
03 Jul 2023
mike
Campanile restaurant was closed so drove to Dunkirk for a meal--cheap hotel I have used several times before and will again
Leisure Self
8/10
Excellent
25 Jun 2023
mike
Not 5 star but for the money what do you expect! Stayed there before and will again
2/10
Poor
20 Jun 2023
Michelle
We were booked for 3 nights here and had to leave after the first as i was so bad. Luckily, expedia came to the rescue. Was SO SO noisy. We didnt sleep. Very uncomfortable beds. We were in pain the next day. The one pillow you got seemed to just be filled with cotton balls. Not safe. Doors wouldnt close properly and not clean
Leisure Family
8/10
Excellent
19 Jun 2023
Dariusz
All you need for one night stay
Friends_and_family Family
8/10
Excellent
30 May 2023
Timothy

One Stopover night

Easy to find and good out of town location close to A16 junctions. Easy to get into Dunkerque 10mins. Good car park wide spaces. Standard layout as with all PClass not much to say except as usual the towels have zero nap and bed a bit too hard. Breakfast I am sure used to have croissants , none on ours but nice fresh bread made up for that. The breakfast price was about £4 so good value , coffee a bit bitter though. We use PClass on a stopover where a more expensive hotel isn’t worth it as you do not use all the facilities. Tip, take your own pillows, they are thin, but we also have the same issue with more expensive hotels so bring our own now .. just don’t forget them !
Partner
6/10
Pleasant
22 May 2023
Martin
Very dated room. In need of renovation. Information on door was out of date as it shows breakfast being €5 when it has been increased to €6.20. Shower was very cramped.
Friends_and_family Friends
4/10
Poor
17 May 2023
Jenny

Oh dear

I am disappointed that I have to stay here again in a couple of weeks, I'm on a non-refundable booking.

The room was beyond basic & I don't appreciate the old spider web on the corner. The room was cold & I had to fight the heater to get it it work, thank goodness it was only for an overnight. Surprisingly the bed was comfortable & thankfully clean but the pillows hardly merited the name.

Have to wonder if anything has been updated sine it was built.

Having said that the staff were friendly & helpful
Self
10/10
Exceptional
16 Apr 2023
Francis

Look forward to our next visit!

We spent 7 nights here, very nice, very quiet, lovely, friendly staff. It's a cheap and cheerful way of having a holiday in France! Not even comparable to the TERRIBLE Premier Classe in Saint Pol Sur Mer which we wouldn't stay in again if it was free!
Friends_and_family Family
4/10
Poor
22 Dec 2022
Verified traveler
Room was clean as were sheets, pillows not so. Bottom of toilet bowl needed a thorough clean. Outside light not working so difficult to see how to open door. Second lock on inside not working.
Self
10/10
Exceptional
28 May 2022
Neil
Very basic, but ok if traveling on your own for one night.
Leisure Self
2/10
Poor
28 May 2022
Graham

Disgusting and filthy

The room had stains on the bed cover, on the walls, the light switch was hanging off the wall, the bed smelled of urine. There was a couple screaming at each other in the room next door, no-one addressing it. Just awful! I want expecting posh, but I was expecting habitable! Disgusting place! Wouldn’t be allowed to remain open in uk. Grim
Friends_and_family Family
6/10
Pleasant
07 Apr 2022
Helen

Convenient stopover

This was convenient (close to the ferry port, with easy parking, you seem to be able to arrive at any time of night) and cost-effective. The guy at reception was friendly. However, for a hotel which is close enough to a Travelodge or a Premier Inn in price, expect a much lower standard. We had cigarette burns on the quilts and a bathroom door which would not stay closed, let alone lock. The beds are nowhere near Premier Inn or Travelodge standard, and there was no kettle or facility for making your own drinks. The cleanliness itself didn't seem too bad, but the room and en-suite have seen better days, with broken bits and stains, and it smelled of cigarette smoke. I would definitely prefer this to a Formule 1, the main difference being that the toilets and showers are shared in a Formule 1. I would stay again as there is not a lot of competition unless you pay a lot more money.
Friends_and_family Family
8/10
Excellent
18 Dec 2021
Peter
Nothing but a sheet on the bed, we had to ask for a blanket - also for a second towel. The WC was not evacuating properly. We reported this, but it was not rectified during our visit.
Partner
8/10
Excellent
03 Aug 2021
mauro

Friendly service

Great service at the reception
Self
10/10
Exceptional
02 Nov 2020
ernest

premiere hotel dunkerque

clean and tidy with a comfortable bed,a big enough room for a single night,check in was good and friendly and the price was very good.
Partner
6/10
Pleasant
11 Oct 2019
Verified traveler
Very efficient staff quick and painless check in, local taxes to pay which were negligible, the room was very basic but for a budget hotel didn’t expect anything more, however the accommodation was in disrepair and required some updating.
Business_and_leisure
10/10
Exceptional
02 Oct 2019
Verified traveler
For the price, this is an excellent option for a night's rest. Not a holiday resort or a family hotel, just a place for a stop-over.
Friends_and_family Partner
4/10
Poor
08 Sep 2019
Andy

Never again

Stayed here before, it's basic but room was OK, was only one towel so had to share it as reception closed after 21.00, walls are thin and couple next door managed it 4 times through the night with bed banging against the wall. Overall no sleep. Also there is no bed protected under the sheet so hate to think what is in the mattress. Best pay a bit more and avoided. Get a better sleep in your car.
Partner
8/10
Excellent
06 Sep 2019
Verified traveler
Value for money..... fine for an overnight stop off. Room was clean. Better than I expected
Leisure
2/10
Poor
18 Aug 2019
Verified traveler
Avoid, avoid, avoid. It was so dirty we left as we couldn’t face staying there or find staff to change rooms.
Leisure Partner
6/10
Pleasant
14 Aug 2019
Verified traveler
A convenient overnight stay prior to using ferry. A couple of grades up from Formula One, certainly not the Hilton though, sound insulation is poor.
Useful to know that frequently reception doesn't open till 5:00pm.
Leisure Self
6/10
Pleasant
28 Jul 2019
Jade

Ok for quick stop over

Relatively clean. A little run down and air conditioning broken. No staff spoke English to report it. Ok for price paid. Beds uncomfortable but clean. Shower impossible to use so small and didn’t work correctly. Floor and walls with cigarette burns and walls dirty. towels etc clean. Would stay again if needed to.
Partner
6/10
Pleasant
26 Jul 2019
M

Budget hotel OK for an overnight stay

Low budget hotel ideal for my needs at low price
Clean towels shower
TV in the room no English channels
Double bed clean sheets but the cover has seen better days
The walls were a bit bit grubby..
The shower and toilet was adequate and clean
The guy on reception was helpful enough and breakfast looked OK other guests seemed to be enjoying it
Self
6/10
Pleasant
18 Jul 2019
Verified traveler
Room needs redecorating and some of the lights didn't work. not up to the usual standard of others we have stayed in.
Leisure Partner
2/10
Poor
13 Jul 2019
Verified traveler
The local taxes were €0.25 i paid €7.25 when i asked for the reciept English suddenly wasnt any good and i never got the receipt. He told me to give me an email address and hed give it to his manager in the moring. When i asked the person in the morning he said he would send it immediately. It is all a scam to get more money out of you. If it was a good place i could see top taxes but it was terrible. The breakfast was poor aa was the accommodation. One good thing the shower was superb. Id never return to this hotel and ill certainly tell my work colleagues to avoid. I would like to know the management and tell them their staff are thieves.
Business Self
8/10
Excellent
07 Jul 2019
Richard

Premiere Classe Dunkirk

Very convenient for ferry. Good restaurant next door.
Partner
2/10
Poor
02 Jul 2019
Luke

Never

Messed around start to finish, mold in the shower, there attitude wasn't nice at all
Family
2/10
Poor
29 Jun 2019
Mark

Terrible

Many more guys hanging around than there were cars in the car park. Very very very basic: imagine a prison cell. Avoid!
6/10
Pleasant
15 May 2019
Verified traveler
Convenient for a one night stay prior to using Car Ferry.
There should be a toilet brush in the bathroom
Leisure Self
2/10
Poor
07 May 2019
Katie
The room was dirty to begin with but what really annoyed me was that it said it facilitates for children aged 1 yet I was given a high bunk bed for her? Which clearly stated in English ‘not to be used for children under 6’ I would never put her in it anyway so high up so she had to sleep between me and my partner for safety reasons
Leisure Family_with_children
10/10
Exceptional
02 May 2019
Verified traveler
Very good room and bed breakfast good and restraunt next door will ude again
Leisure
6/10
Pleasant
14 Apr 2019
Verified traveler
Basic okay for contact workers on a budget and just sleeping
Leisure Family
8/10
Excellent
28 Mar 2019
Verified traveler
Perfectly good enough for a nights sleep. Beds are super comfy, the hotel is clean enough to sleep in especially for £25. Customer service is good, very helpful and friendly. Door cards and locks need more maintenance. Was locked out for 20 minutes, not ideal but night staff quickly checked and fixed the issue. Defo a 3 out of 5 star hotel. Id stay again, perfect to catch up on sleep, shower and relax
Leisure Self
8/10
Excellent
10 Mar 2019
william

Good for 1 night stay.

Walls a little more thin and you could hear lots of noise from other rooms. As we were very tired it was not to bad.lots of hot water. No tea making facilities.
Partner
6/10
Pleasant
22 Feb 2019
Verified traveler
Matted very hard and room smelt of stale smoke
Partner
8/10
Excellent
21 Feb 2019
Gisele
Arriving after midnight, the booking was not recognised and we had to start again.
She confusion in the morning
Too short a stay to judge . . .
Family
6/10
Pleasant
03 Oct 2018
Verified traveler
Basic hotel but if all you need is to get some sleep it’s ideal, good restaurant next door
8/10
Excellent
19 Sep 2018
Chloe

Conveniently located and 24 hours

We booked this hotel as it had 24-hour check in and we weren’t arriving into Dunkirk until 1am. The check in process was fine, there was someone on the desk to help when the self-service machine couldn’t print our card and it only took us a couple of minutes. Like other reviews the throw had cigarette burns on it but the sheets were clean and the rest of the room was clean as well. The room and bathroom were small but as we were only there to sleep before checking out the next day it was fine. For £23 it was an absolute bargain and if we needed something quick again we would look here. Our room (17) was right by the stairs so it was a little noisy in the morning but not so disruptive we couldn’t sleep. Conveniently located this was a good place for what we needed it to be.
Partner
6/10
Pleasant
17 Sep 2018
Verified traveler

Ok

Cheap and delivers, no thrills.
Partner
2/10
Poor
03 Sep 2018
Chloe

Absolutely disgusting let down.

We were not expecting too much from the hotel, given that we had booked it last minute, but it was worse than we imagined.
The room is ever so small, as is the bathroom - but we could deal with that as we were only staying in Dunkirk for two nights. What we could not deal with was the mold on the ceiling, a stain on the wall that looked like a drip of blood, and mold, general dirtiness, and stains in the corner of the room. The bed was so uncomfortable that I woke the next morning (having not slept a lot anyway due to the lack of comfort) with a stiff neck, and a pain in my shoulder.
On top of all of this, the room smelt disgusting. The room smelt of thick, stale smoke, as though it had been continuously smoked in for years with no ventilation. My partner is a smoker, but he could not stand the smell. The sheets and pillow smelt of it too, it made it almost unbearable to breathe in. Given that it said on expedia it was a non-smoking room, we were shocked. We would not expect such a smell from a smoking room, let alone an apparently \"non-smoking\" room. For someone, like myself, with asthma, it was difficult to sleep in due to the air. We had to have the window open all night; I did not feel safe.
The room was so bad, we got up early the next morning in order to leave, and stayed elsewhere for our second night - somewhere clean, comfortable, and somewhere we didn't mean spending a few hours during the day.
We did not feel safe, comfortable or clean staying in this room.
8/10
Excellent
01 Sep 2018
Holiday
easy to park, cost effective. quiet location. comfortable bed. clean room
2/10
Poor
31 Aug 2018
Sonia

Avoid at all cost do not book , absolute filth!

As we drove in we already knew this was a bad choice we got the key and my goodness ..Disgusting dirty room , door must of been kicked in as lock was all wobbly ,widow broken , filth on the walls ,stank of fags as ashtray on the wall out side, as soon as we opened the door the smell hits you , smells like musty sweat. The most horrific place I’ve ever been to! We gave the key back straight away and booked into the ibis budget up the road.
6/10
Pleasant
26 Aug 2018
Lena

A stopover hotel

You can't really expect much - a bed and a shower. The blinds are great and it's very dark in the room in the morning. Great for a stopover.
6/10
Pleasant
20 Aug 2018
Verified traveler

Night stop

Perfect to sleep and to break journey.
Bed comfortable .

Location & surroundings

Premiere Classe Dunkerque Est Armbouts Cappel
Le Lac Sortie Armbouts Cappel Le, Armbouts-cappel, France

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Premiere Classe Dunkerque Est Armbouts Cappel

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