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Aux Waterzooï

Dunkerque · France

82 Quai Des HollandaisView location

8.8/10Excellent138 Reviews
Cleanliness9.2/109.2
Service8.4/108.4
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood7.6/107.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aux Waterzooï

With a stay at Aux Waterzooï, you'll be centrally located in Dunkirk, within a 5-minute drive of Malo Les Bains Beach and Dunkerque Harbor. This hotel is 13. 6 mi (22 km) from Plopsaland De Panne and 15. 1 mi (24. 2 km) from De Panne Beach.

Featured amenities include express check-in, express check-out, and a 24-hour front desk. At Aux Waterzooï, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Stay in one of 10 guestrooms featuring flat-screen televisions.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Aux Waterzooï, you'll be centrally located in Dunkirk, within a 15-minute drive of Plopsaland De Panne and Dunkerque Harbor. This hotel is 0.1 mi (0.2 km) from Tour du Leughenaer and 0.2 mi (0.3 km) from Dunkirk Carnival.

Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include express check-in, express check-out, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators No front desk Professional property host/manager Pet max weight (per pet) in kg is 7 Pet max weight (per pet) in lb is 15 Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    There is no front desk at this property. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 15 for adults and EUR 10 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Dunkerque Harbor 0.1 km / 0.1 mi
Tour du Leughenaer 0.2 km / 0.1 mi
Dunkirk Carnival 0.2 km / 0.1 mi
Dunkerque Belfry 0.5 km / 0.3 mi
Museum of Fine Arts 0.5 km / 0.3 mi
Duchesse Anne 0.6 km / 0.4 mi
Dunkerque Harbour Museum 0.7 km / 0.4 mi
Place of Contemporary Arts and Action 1.1 km / 0.7 mi
Marcel-Tribut Stadium 1.2 km / 0.8 mi
Parc de Malo-Môle 1 1.6 km / 1 mi
Dunkerque Kursaal 1.7 km / 1 mi
Malo-les-Bains Beach 1.8 km / 1.1 mi
Dunkirk British Memorial 2.5 km / 1.6 mi
Centre Culturel Louis Aragon 2.7 km / 1.7 mi
Espace Jean Vilar 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Terrace
  • Restaurant
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Aux Waterzooï

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Aux Waterzooï

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Aux Waterzooï

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HARBOUR VIEWDOUBLE • HARBOUR VIEWDBL.HV

    Photos are not available for this room type.

    Aux Waterzooï

    DOUBLE HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Aux Waterzooï

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Aux Waterzooï

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room HARBOUR VIEWRoom • HARBOUR VIEWROO.HV

    Photos are not available for this room type.

    Aux Waterzooï

    Room HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE HARBOUR VIEWSUITE • HARBOUR VIEWSUI.HV

    Photos are not available for this room type.

    Aux Waterzooï

    SUITE HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aux Waterzooï

8.8
Excellent
138 Reviews
Cleanliness
9.2 /10
Service
8.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
7.6 /10
Amenities
8.4 /10
50 reviews shown
2/10
Poor
07 Jul 2026
Sally
Unfortunately, our stay was extremely disappointing.

Our room was unbearably hot during the 35°C weather. I appreciate that not every hotel has air conditioning, but there wasn’t even a fan provided. The room became almost impossible to sleep in.

We were travelling with our 19-month-old toddler, who couldn’t get to sleep until after midnight because of the heat and has since developed a heat rash. I’m also 35 weeks pregnant, which made the conditions even more difficult.

The only way to make the room remotely bearable was to keep the windows open. Unfortunately, there was a party nearby that continued until around 3am, meaning we had to choose between unbearable heat or excessive noise. While I appreciate the party itself wasn’t the hotel’s fault, a simple fan would at least have allowed us to close the windows for some of the night.

Most disappointing of all is that I contacted the hotel directly to give them the opportunity to address these concerns before leaving a public review, but they chose not to respond.

Good customer service isn’t about never having problems—it’s about how you deal with them. Sadly, on this occasion, the hotel failed on both counts.
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Ronnie
Clean room, late check-out 11h and everything was available for a nice stay.

The automatic check-in device is very helpful ! ( hall next to the restaurant )
Leisure Partner
8/10
Excellent
30 Jul 2025
Mariano
Nice rooms and very clean, no reception.
Leisure Friends
6/10
Pleasant
01 Sep 2024
Stephen
Facilities ok. Good bed. Really needs air con on a hot night. No fans either. Access was automated but worked ok. Room was over hotel restaurant so we heard the fan and dishes clanging until it closed. Easy street parking nearby and short walk to town and 15min walk to Dunkirk war museum.
Leisure Partner
10/10
Exceptional
20 Aug 2024
Mark
Lovely hotel, great location
Leisure Family
4/10
Poor
07 Aug 2024
neil
The area of hotel seems a hotspot for homeless people which wasn’t great. Noisy having the windows open and people and traffic outside.
Very limited breakfast for 15 euros. It was okay
Newly refurbished bathroom was nice.
Leisure Family
10/10
Exceptional
23 Jun 2024
John

We Would Book Again.

Excellent location.
The room was very comfortable, and the hotel was in good order.
The automated check in worked better than expected.
Pull the door dont push it as we did.
We didnt have breakfast, but the restaurant looked good.
Partner
8/10
Excellent
27 May 2024
Hilary
The hotel was really nice. The bed was very comfortable and the room was very clean. The automated check in was a little weird but worked easily; however, not having a desk attendant is problematic if there are issues. We couldn't get our heat or a/c to work, so it was a bit warm in the hotel. It was pretty convenient to walk to things. Overall it was nice, but a little different from a traditional hotel or airbnb.
Leisure Family
8/10
Excellent
20 Aug 2023
Paul

Excellent overnight stay

An excellent choice for an overnight stay to visit Dunkirk's War Museum the next day.
Good choice for breakfast - set us up well for the day with good choice and tasty too.
Many thanks
Friends_and_family Family
10/10
Exceptional
30 Sep 2022
Jeffrey
We were very shocked by this property. I was not expecting much and it was one of the best properties that we have stayed in. We were lucky we came in the morning and they were serving breakfast as I would not have been able to figure out check in otherwise. And the key replacement system did not work for us. But because we came in the morning we were lucky and had people check us in. But back to the main point - our room was wonderful and isnt that what you want
Leisure Family
8/10
Excellent
06 Sep 2022
Margaret

No reception staff but a nice room

Our first impression of this hotel was unfortunately not a good one. We arrived at 4:00. The restaurant was closed and there was an automated system to get our room key. It asked for my last name but would not work on my repeated attempts. I did not have a phone to call anyone. Luckily another new guest arrived and called the hotel co tact for us. They had entered the wrong name and that is why it would not work. We missed going to the museum as we wasted time trying to sort this all out. The room however was very nice, clean and had a nice shower. It was also quiet. There was no room to store our bikes so we had to carry them up the stairs to our room. Would we stay again? Probably not. It’s not a cycle friendly hotel and having no reception does not work well for us.
Partner
10/10
Exceptional
31 Aug 2022
Ermes
Nice and clean
8/10
Excellent
27 Jul 2022
kathryn
The hotel was in a great location on the quai. The room was very well-appointed and spacious. The only downside was there was no one to help us in person; check-in was completely automated. There was no indication who to speak to if you needed anything (like toilet paper :)
Leisure Family
8/10
Excellent
13 Jul 2022
Brenda

Not the best

Not what I expected. Automated check in which produced your key. No receipt. No front desk except thru resteraunt below, it was closed when we arrived. Air conditioning not working. Nice room. Check out thru restaurant.
Friends_and_family Family
8/10
Excellent
04 Nov 2021
Sally
Nice clean airy room. Quiet street, comfy bed.
Leisure Self
6/10
Pleasant
24 Oct 2021
H.J.

Windy

Nice hotel but did not know that there was no permanent reception and or restaurant.
The website of the hotel isn't working.
Self
8/10
Excellent
02 Aug 2020
Stefan
Great location, very comfortable bed, loved the enclosed shower. Quiet room (courtyard view), though not much breeze and so the room was quite warm during the day since there was no A/C; opting for a harbor view would like invite a better breeze. Cleanliness could have been improved - the floors had not been swept, as was evident by the dirty floors, which included lots of long hair...
Leisure Partner
10/10
Exceptional
16 Feb 2020
Vicki
Location is superb and the beds are so comfortable!
Leisure Family
8/10
Excellent
27 Oct 2019
Verified traveler
Very comfortable bed. Great shower. Cool decor. Handy location.
Leisure Family_with_children
10/10
Exceptional
20 Oct 2019
Verified traveler
Really nice rooms and decor, would recommend the harbour view, good rates and easy check in
Leisure
8/10
Excellent
12 Oct 2019
Annick
Our two nights stay was very pleasant. Excellent location. The room was superb, very clean and very well provided with more items that you could think of! Breakfast was in our view overpriced. We would have liked to be offered a second cup of tea/coffee. Our main issue is that it is an hotel without staff. Upon arrival we could not get access to inside the hotel then to our room (similarly to another gentleman who had arrived a few minutes before us) due to a software problem. The gentleman had already called for help which arrived within a couple of minutes and all was resolved extremely swiftly. However it does make you think why would a hotel not have a reception, when they also run a well thought off restaurant with an excellent menu on the same premises.
Partner
8/10
Excellent
01 Oct 2019
Verified traveler
Not uncommon in UK and Europe, no elevator (or incomplete service)--be prepared to carry suitcases up stairs. Room was really nice. Great bathroom. Good second floor patio. Good breakfast, but restaurant has limited hours. Staff was helpful and one person spoke English.
Leisure Partner
10/10
Exceptional
27 May 2019
Fraser
Really great little hotel. Very smart decor and nice rooms. Easy checkin and great central location on the water. The restaurant downstairs is also very good and popular with the locals.
Leisure Partner
6/10
Pleasant
12 Jul 2026
Marie
Smidig automat incheckning. Väldigt varmt på rummet i sommarvärmen.
Partner
10/10
Exceptional
10 Jul 2026
Kenneth
Very nice little hotel well situated in the heart of Dunkerque. Good facilities and good breakfast with freshly made eggs.
Partner
10/10
Exceptional
12 Apr 2026
michel
Parfait
10/10
Exceptional
11 Apr 2026
Jean François
Personnel au top et restaurant délicieux
Partner
10/10
Exceptional
05 Apr 2026
Laurent
Petit déjeuner EXTRA
Business Self
10/10
Exceptional
17 Feb 2026
François
Excellent et sympathique accueil, réellement au service des clients !
Self
8/10
Excellent
03 Feb 2026
Philippe
La chambre était calme et la literie de bonne qualité. Par contre il n’y avait pas de table vu la petite taille de la chambre.
L’accueil à l’hôtel est uniquement digital, personne de l’équipe n’est présent
Friends_and_family Friends
10/10
Exceptional
19 Oct 2025
Julien
Très bien
Business
8/10
Excellent
21 Jul 2025
Verified traveler

Localisation top, hôtel vieillissant

Emplacement idéal.
Hotel vieillissant qui a besoin d'un bon coup de frais.
La literie était par contre très confortable.
Friends_and_family Family
10/10
Exceptional
22 May 2025
Hugues

Hôtel merveilleux

Excellent hôtel . Je recommande vivement.
Cet hôtel possède également un très bon restaurant.
Friends_and_family Friends
10/10
Exceptional
19 Dec 2024
Aurélie
Par contre arrivée du jour de fermeture pas du tt pratique pour joindre qq voulant bouilloire et rentrer facilement syst code insupportable
Business
8/10
Excellent
10 Sep 2024
Mathieu

Bon Hotel !

Très bien, la réception est pratique mais très impersonnel.
Les serviettes de toilette mériteraient un coup de neuf car elles sont usées et grisonnantes mais propre.
Sinon c’est globalement propre mais l’usure pourrait faire penser le contraire (douche, miroir grossissant…). Pour le service du petite dej très bien et les produits sont de qualités. IL Y A du vrai jus d’orange !!! Ce n’est pas la machine à jus concentré infecte. BRAVO c’est de plus en plus rare.
Business
8/10
Excellent
28 Jul 2024
Flemming Travn

Fint ophold

Fint værelse også til en familie på 4. Alt fungerede fint. Der er ingen reception, men med bookingen ved håbden gik det hele fint. Vi havde blot en enkelt overnatning inden turen gik videre.
Friends_and_family Family
10/10
Exceptional
10 Jun 2024
Laurent
Excellent accueil, les chambres sont confortables, spacieuses et rénovées.

Le pdj est exceptionnel, produits frais et l’accueil est très agréable

Je recommande cet hôtel lors de votre séjour à Dunkerque
Business
6/10
Pleasant
01 Apr 2024
Frédéric
There is nobody, but a machine to welcome you. But it was broken. After several trials the person in charge had to come and deliver me the key (10 mn waiting).
The card is supposed to open the entrance door, but not that day because you need to know the code, that was not indicated anywhere.
People are kind but they are not present.
Considering the price, this hotel is to be avoided
Leisure Self
8/10
Excellent
28 Feb 2024
Jean-Yves

Très bien malgré une literie trop molle

Bel hôtel, super bien placé, équipe accueillante, très bon resto, chambres spacieuses, propres, modernes et confortables. Seul point noir me concernant : une literie trop molle pour moi qui ai besoin de fermeté pour mon dos.
Partner
10/10
Exceptional
03 Dec 2023
charles
J'aime bien venir dans cet hôtel qui se situe à quelques centaines de mètres du centre ville et tout prés du port, l'hotel est très calme et les chambres très agréables.
Leisure Partner
10/10
Exceptional
28 Aug 2023
Nathalie
Aangenaam verblijf, parkeergelegenheid dichtbij en zeer vriendelijke mensen.
Leisure Family
8/10
Excellent
13 May 2023
Anne sophie
Hôtel super sympa et agréable personnel Hôtel sympa mais nous avons ete trees decus par le restaurant qualité des plats tres moyenne et plats arrivees froid
Leisure Partner
8/10
Excellent
17 Feb 2023
Pascal

Agréable et bien placé

Hôtel très bien placé en centre ville. Pas de parking privé. Stationnement de ville payant disponible à proximité. Hôtel très propre et confortable. Le personnel est aimable et accueillant.
Je recommande.
Business
10/10
Exceptional
03 Jan 2023
Guillermo
Gran lugar para hospedarse en familia. El proceso es automatizado y las habitaciones son cómodas y funcionales. El restaurante tiene horarios estrictos pero bien vale la pena cenar o desayunar ahi
Leisure Family_with_children
10/10
Exceptional
15 Jul 2022
Tina

Skønt ophold

Virkelig lækkert hotel. Vi boede i en suite med vores to store piger. Masser af plads. Lækkert bad. Rigtig lækker morgenmad. Manglede AC da værelset blev rigtig varmt om natten og værelset lå ud til en vej med megen trafik om natten. Skøn udsigt over havnen. Virkelig lækkert og hyggeligt lille hotel.
Friends_and_family Family
10/10
Exceptional
21 Dec 2021
Pierre

Parfait sans rien ajouter

Un hôtel parfait avec une qualité notable de literie, de sale de bain et de petit déjeuner. Il manquait juste une bouteille d'eau à disposition...
Business
8/10
Excellent
02 Dec 2021
Helene
Séjour agréable, chambre propre, petit déjeuner parfait et personnel accueillant. Le seul point négatif serait le manque de réception à l'arrivée... Assez déroutant.
Business
8/10
Excellent
03 Oct 2021
PIERRE
Libérer la chambre à 11h est un moins. L'accès de la réception en dehors des heures d'ouverture du restaurant est un moins.
Leisure Self
10/10
Exceptional
22 Sep 2021
LAURENT
Excellent séjour, top acceuil et la personne qui s’occupe des pdj est extra, aux petits soins pour les clients. Chambres top, très agréables
Business
10/10
Exceptional
10 May 2021
MURIELLE

top

Hôtel très propre, literie très confortable et linge de lit et de toilettes superbe.
Nous voyageons régulièrement et avons apprécié notre séjour dans cet hôtel.

Partner

Location & surroundings

Aux Waterzooï
82 Quai Des Hollandais, Dunkirk, France

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Aux Waterzooï

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