Name: Rotex Western Inn
Address: 921 S Western Ave., Los Angeles, 90006, US

2/10

Poor

28 Jul 2026

Alyssa

Terrible experience. Got to the hotel and there was hair all over the toilet seat and the bed sheets. We told the staff and the man at the front desk said to tell the cleaning lady and all she did was flush the toilet and said she “cleaned” it. We wanted to switch rooms after seeing all the hair and they did not allow it. There was dust all over the ceiling and walls. The TV didn’t work at all. It would turn on and then not respond and stay stuck on the guide menu. Above our room there were noisy guests stomping around and pacing back and forth constantly. We called twice to complain and the disturbance still continued. Do not recommend this place at all! Staff are not as helpful and the hotel is not as clean as the rest of the reviews make it seem.

10/10

Exceptional

27 Jul 2026

YOUNG IY

The location was excellent. There is a shopping center right across the street, which was very convenient. Hollywood and Santa Monica beach...were both less than a 30-minute drive away, making it a great place to stay for travelers who want to explore the area. The location was very convenient and perfect for a trip.

8/10

Excellent

26 Jul 2026

María Elena

Todo bien pero me dijeron que me iban regresar el rembolso y no lo han echo quizás para mañana pero de lo demás todo bien

10/10

Exceptional

23 Jul 2026

Andrew

Budget hotel but was excellent for our needs. Car park was a bonus. Thanks a lot

2/10

Poor

23 Jul 2026

Rohan

Parking situation was terrible. The rooms aren’t the cleanest.

10/10

Exceptional

19 Jul 2026

Songrit

Nice roClean; includes a refrigerator, microwave, and air conditioning that keeps the room comfortably cool.

Family_with_children

4/10

Poor

18 Jul 2026

Jae

The property is okay given budget rating. However, the wifi was intermittent to unavailable. The bathroom sink was semi- clogged and damaged. Free parking is great, but didn't have direct access to the lobby.

Self

10/10

Exceptional

14 Jul 2026

Jin

Hidden gem. Everything was smooth and the beds have been recently updated. And lots of good food choices walking distance

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Mikayah

Very close to Koreatown. Very nice to stay at to be close to that area. Very comfortable.

10/10

Exceptional

09 Jul 2026

fridel

nice clean place. recommended.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

DANIEL

Staff try to help as much as possible, but the property is visibly aging and needs some renovating/upgrading. Rooms are not very weatherproof and can get humid even with AC on.

Business

2/10

Poor

07 Jul 2026

Mohammad

Awful

Family

4/10

Poor

06 Jul 2026

Jasmine

R

10/10

Exceptional

05 Jul 2026

Nathan

The inn is in walking distance to any nearby food place and small stores without having to drive to them and back.

Friends

10/10

Exceptional

04 Jul 2026

Matthew

Great location if you’re visiting different parts of LA. Extremely comfortable beds. Mini fridge, microwave and convenient underground parking. Staff was great, very friendly and accommodating

Family_with_children

8/10

Excellent

04 Jul 2026

Vianca

Overall had a positive stay here. A plus was the onsite parking, cleanliness, and prime location.

Partner

10/10

Exceptional

27 Jun 2026

Sopha

Clean room, friendly staffs, and great location.

Friends

6/10

Pleasant

27 Jun 2026

Laura

The neighborhood is kind of run down. Not a variety of dining. Just Korean food.

Self

8/10

Excellent

25 Jun 2026

Nicole

This hotel had on site free parking which was a major plus for us. The room and hotel were very basic. The bed was comfortable. The shower pressure was great and the water stayed hot forever. The room smelled terrible of cigarette smoke and there was a plastic shower cap on the smoke alarm and the room was still being cleaned when we arrived hours after check in so we had to wait a few minutes to get in which wasn't a big deal but if we arrived at check in it would have been a huge deal waiting that long.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Danny

one of my favorite spots to stay in when I’m visiting LA. Easy check in, super easy for ride share, and friendly staff with clean rooms. Always worry free when I stay here.

Self

10/10

Exceptional

21 Jun 2026

Michelle

Parking is so convenient and safe.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Todd

Basic hotel in Koreatown. You get what you pay for. Strict check-in, nothing before 3:00 so we waited in lobby 20-30 minutes after our arrival. No coffee available in rooms or lobby. Shower water temperature varied by the moment.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Nancy

Honestly it was really nice for the price! I would definitely stay here again. The rooms are really clean and the beds are super comfortable!

Friends_and_family Family

8/10

Excellent

19 Jun 2026

anthony

Exactly what I needed for a 1 night stay.

8/10

Excellent

18 Jun 2026

Miok

It’s a good hotel to stay and a reasonable price

Family_with_children

10/10

Exceptional

17 Jun 2026

Jerome

Easy to find and easily accessible to restaurant or mall with Ktown. Highly recommended.

Self

10/10

Exceptional

15 Jun 2026

Catherine Muhake

Very quiet and peaceful place,rooms are very clean and very helpful staff

2/10

Poor

14 Jun 2026

gary

Room, although spacious, were very plain had no decor. Baseboards and curtains damaged/not operable, and misc damage throught the room/bathroom. Hair in drains. No coffee cups for coffee. Staff was polite and courteous.

8/10

Excellent

12 Jun 2026

Lauren

While I was there, the parking lot was great and the location was convenient.
The staff was very helpful.

Self

8/10

Excellent

11 Jun 2026

William

Air conditioning worked well and not noisy. Bathrooms had mold in the grout. Floor of bedroom was dusty. Beds were fine.

Partner

10/10

Exceptional

10 Jun 2026

Esmael

Good

8/10

Excellent

07 Jun 2026

Laura

El Hoyel es muy conveniente, limpio, parqueo incluido. Los alrededores muy agradables.

Business

10/10

Exceptional

05 Jun 2026

Christian

Convenient location in mid-city LA.

2/10

Poor

01 Jun 2026

Michael

Housekeepers got upset when we questioned hair on bed and in the bathroom. Long strands of hair were found all over the toilet and the housekeepers were acting as if we were dramatic that OTHER hair was all over the bathroom.
The bed had little and long hairs all over the blankets. When looking up at ceilings, dust all over.
We complained and got a second room, which ended up not being cleaned at all from the previous guests. Had to settle for the 3rd room given to us.
The clerk was useful giving us other rooms when asked.

Partner

2/10

Poor

23 May 2026

ELYAS

The hotel was very old and dirty we found hair on bedsheets and the mattress was very loose and too much used.

Friends

8/10

Excellent

19 May 2026

Kevin

It's pretty basic, but still comfortable. Internet's really not the best...but for this price it's expected and reasonable. Pretty convenient to be right across the Korean Town mall for foods.

Self

6/10

Pleasant

19 May 2026

Marcela Leonor Servin

Room and service were great. One thing I disliked was the security guard when I was trying to check into my room. My boyfriend and I parked into their parking area (which isn’t that big and became an issue later on because there was no nearby parking), and the security guard was a bit rude and demanded us to tell him our room number even though we were barely checking in. That aside, the other staff service and cleanliness was great and air conditioning worked very well.

Partner

10/10

Exceptional

18 May 2026

Miguel

Rooms were clean, easy check-in, and parking was available for me. I was able to Lyft to my destination without issues. The hotel is a simple, clean, and hassle-free place to stay.

Friends_and_family Family

2/10

Poor

15 May 2026

Monica

The overnight security guard was

10/10

Exceptional

13 May 2026

Ryan

Good property, great that parking is included, nice staff

Self

10/10

Exceptional

07 May 2026

AnnaMae

I’ve stayed here a couple times now, I always look forward to the comfy beds, the good AC and the fridge and microwave in my room. The location is ideal for koreatown where I frequently kpop shop hop. Everything is walking distance and the plaza across the street has exceptional food options and an HMart. I take advantage of their luggage storage before and after my trip, staff is always very nice and helpful. The hotel also offers parking, I just have never used it. Shower water pressure could be better and the vending machine snacks need to be more temperature controlled but otherwise a decent stay especially for the price

Self

6/10

Pleasant

04 May 2026

Yirong

NA

Family_with_children

8/10

Excellent

30 Apr 2026

steven

Easy parking and nice cool ac

10/10

Exceptional

29 Apr 2026

Abigail

Convenient! Loved the free parking and how clean the space was, but there were a couple of stains on one of our blankets. Other than that it was a smooth stay and will definitely comeback if i’m back in the area.

Friends

2/10

Poor

28 Apr 2026

Anthony

They did not give me the room, and I had to purchase another room because they supposedly did not see it in the system

2/10

Poor

19 Apr 2026

Jose

Unfortunately at arrival ask to see a room to check it out for cleanliness, not good at all and when we asked about bedbugs the reply was very revealing, yes sometimes we have them. We ran away knowing that we will be charged for the stay even though we didn’t.

Family_with_children

2/10

Poor

19 Apr 2026

Bonita

The smell was horrible and the hotel was unkept and dirty. I can’t even believe this is on Expedia. I’m not sure when the pictures are from but the hotel looks nothing like that. I understand it was cheap and is a “INN” but that was a crazy 2 night stay. Never again.

Family

10/10

Exceptional

18 Apr 2026

Wyatt

Rotex is in a wonderful area of Koreatown. Next to lots of great food places and stores. The room was perfect for my three day trip. On the second day the light switch stopped functioning and they were so quick to accommodate us with the room next to us. Very amazing hotel and would definitely recommend it to others!

Family

8/10

Excellent

18 Apr 2026

Erika

Staff was friendly, the rooms were clean.

Family_with_children

8/10

Excellent

14 Apr 2026

Ricardo

It serves its purpose for a business visit to LA.

6/10

Pleasant

14 Apr 2026

Charles

everything is good! thanks ROTEX WESTERN INN

Business

10/10

Exceptional

11 Apr 2026

Sunil

Highly recommend. Excellent MTA / Santa Monica/public transportation connections, a grocery store and mall across the street, nearby restaurants, pharmacies, and light rail to downtown LA. Professional staff. Clean premises. Excellent value for the thrifty traveler.

8/10

Excellent

07 Apr 2026

Chris

Everything was fine. Nothing special, but no issues. Parking was no problem and it was reassuring to se there was a security guard at night for the parking area.

Friends

8/10

Excellent

06 Apr 2026

Patricia

It was fine, though nothing fancy. It was a good location, had great free parking under hotel level, front desk staff was friendly and helpful. The rooms were pretty basic: one nightstand, no safe, noisy heat/AV unit. They did have refrigerators and microwaves in the room, which was great. It could use some updates at this point, like newer furniture, nicer pillows and sheets that don't slip off the bed. It was fine for our stay, and the people were super nice and helpful. I'm just not sure we'd stay there again.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

junggu

very good!

10/10

Exceptional

31 Mar 2026

Deandre

love this place for PD

Friends

8/10

Excellent

30 Mar 2026

Oujeng

The location was great!

Self

8/10

Excellent

24 Mar 2026

DAVID C

Friendly and professional staff and excellent Maid service.

8/10

Excellent

23 Mar 2026

Trang

The room is clean, lots of restaurants nearby

Family_with_children

10/10

Exceptional

23 Mar 2026

JULIE

The agent for check in in the morning was NOT KIND AT ALL, (3/04 & 3/18/2026) but the manager staff was very nice & kind for check out on 3/06 & 3/19/2026 afternoon).

Self

2/10

Poor

21 Mar 2026

Sun

We stayed in a first-floor room for two nights and it was an unpleasant experience from the start. The floors in this aging building transmit every footstep from above, making sleep virtually impossible. When we requested a room change, the front desk assured us the upstairs guests had checked out — only for a new guest to check in late that night, and the noise problem repeated itself. The issue is clearly structural, not behavioral, which makes the front desk's dismissal even more frustrating.

On top of that, we discovered the ice machine filter had not been changed in two years. That is a basic maintenance and hygiene issue that should never be overlooked.

The bottom line: this property is significantly overdue for a renovation. The infrastructure is aging, maintenance is being neglected, and guest concerns are not being taken seriously. If you must stay here, insist on a second-floor room — it is the only way to avoid the noise issue. As for us, we will not be returning.

Partner

10/10

Exceptional

18 Mar 2026

Christy Lee

Enjoyed every second

Friends

10/10

Exceptional

17 Mar 2026

Lisbeth

The staff were kind and helpful. We had an issue with one of the couch legs breaking but when made aware they were super kind about it and confirmed I would not be charged for it breaking.

Friends

10/10

Exceptional

17 Mar 2026

Francisco

The experience was great

6/10

Pleasant

12 Mar 2026

Grace

Room was subpar for the price I paid. Staff were rude and dismissive. Luckily there was a lot to do nearby.

Friends

10/10

Exceptional

06 Mar 2026

Cassandra

Perfect spot in the city! The room was clean and the stuff was nice 😊 definitely recommend staying here and visit the plaza across the street if you get a chance. They have a supermarket with tasty snacks 😋 10/10

Friends_and_family Family

2/10

Poor

06 Mar 2026

Osmara

The room was very dirty the sheets were stained, it was apparent they did not change the sheets! The sheets had yellow, black stains, and a spot that even looked like blood. I will never go back there again!

Friends_and_family Friends

8/10

Excellent

05 Mar 2026

Jhasmyn Joyce

.

8/10

Excellent

04 Mar 2026

Gary

Good underground parking with security. Good Koreatown bbq places nearby

Partner

10/10

Exceptional

01 Mar 2026

Shawn

Quiet, clean room

8/10

Excellent

28 Feb 2026

AnnaMae

Staff was nice and accommodating. Allowed luggage storage before and after my stay. The greatest thing about this hotel is the location. It is in a prime location in koreatown, everything is walkable and the Hmart across the street is great.

The hotel is a little old and worn down but nothing crazy. They seem to be doing some renovations on property. AC/Heat, fridge and microwave all worked super well in the room

Self

8/10

Excellent

27 Feb 2026

Gerardo

Everything fine.

Friends_and_family Family

4/10

Poor

25 Feb 2026

seung

In general, not clean

6/10

Pleasant

22 Feb 2026

John

not a good room location

Partner

6/10

Pleasant

22 Feb 2026

khammonh

Parking limit it first serve first come

10/10

Exceptional

20 Feb 2026

Jesse

Great location close to everything

Family

8/10

Excellent

15 Feb 2026

Tuanh

The hotel is right in Korea town and has easy access to many restaurants in walking distance. It is nice to have its own garage parking.

Leisure Family

10/10

Exceptional

13 Feb 2026

viviana

Room service available daily, very nice staff and nice waiting area. Everything was super clean and a nice area with lots of places to walk to and a mall across the street :)) only downside is our tv didn’t work and they weren’t able to help us but otherwise everything was great !

Leisure Friends

8/10

Excellent

11 Feb 2026

Delaney

Room was in great condition, beds were soft and comfortable, very spacious and had a great mini court yard on the inside! 1 down part that I wasnt told about was that you have to pay a $200 deposit when you get there to insure you dont smoke, damage or cause do anything bad in the room. Other then that it was great overall!

Partner

2/10

Poor

31 Jan 2026

Andrew

I’ve stayed in every blue light cheap hotel, and never just cleared out of the place at 4 in the morning before. For some reason this stupid room didnt even have a curtain and a big bright light shining right in the window. So stupid.

Leisure Self

8/10

Excellent

25 Jan 2026

Evelia

Room was pretty clean and it was nice to have a microwave. Location of the hotel was very convenient right across the street from Ktown Plaza. Would stay here again for sure.

Leisure Family

8/10

Excellent

24 Jan 2026

Annie

Comfortable stay with easy free on-site parking. The room and bathroom was dated but clean. We only stayed for 1 night and the room suited our needs.

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Lucky

we stay here all the time cause price and location food

Friends_and_family Family

8/10

Excellent

22 Jan 2026

Omololu

The room was very basic, a little out dated, but clean and has all the essentials.

Business

10/10

Exceptional

20 Jan 2026

Shane Andrew

Spotless rooms and super friendly staff. I would never stay anywhere else when in LA!

Leisure Family

2/10

Poor

19 Jan 2026

kris

Everything not good

Leisure Self

4/10

Poor

18 Jan 2026

Chalmers Adaryll

I didn’t have a top blanket or or cover and the elevator reeked of vomit and alcohol.

Business

10/10

Exceptional

14 Jan 2026

Rogelio

Clean room, friendly staff, amenities, area.

10/10

Exceptional

14 Jan 2026

Rogelio Baser

Friendly staff, clean room, area.

Business_and_leisure

8/10

Excellent

13 Jan 2026

Gerardo

Yes, parking included and safe l.
AC/ heater was working perfectly.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Rogelio

Staff, clean room, amenities, area.

Business Self

6/10

Pleasant

04 Jan 2026

jhazzell

good for the price

6/10

Pleasant

03 Jan 2026

Wendy

Pro - free nightly parking, price is reasonable considering it’s in Korean town. Room is clean for 2 star motel inn but bed is too soft.

Con - wifi is down most of the time.
Areas have lots of homeless people around.

Leisure Family

10/10

Exceptional

03 Jan 2026

Carlos

It was nice just parking was very limited

Partner

10/10

Exceptional

02 Jan 2026

Kim

Such a great no frills hotel with parking, ample space in the room and a nice lobby area. Great location with easy access to shopping and dining. Will definitely make the Rotex a regular spot when I visit the area.

8/10

Excellent

31 Dec 2025

Heewon

Staff was kind

8/10

Excellent

31 Dec 2025

Jonathan

I was very surprised (it being an inn)that they had a microwave, a refrigerator and a water pitcher as well in the room. Stayed more than service was consistent and the room was clean.

8/10

Excellent

29 Dec 2025

Amy

close and convenient to everything

Business_and_leisure Friends

4/10

Poor

28 Dec 2025

MICHELLE

Our experience at this hotel was mixed. While several staff members were friendly, polite, and genuinely tried to be accommodating regarding our room, our interaction with the front desk knot sure if it’s the manager was very disappointing.

When we arrived early and were clearly exhausted, we politely asked if we could sit in the lobby for a short time and if check-in processing could begin. Instead of offering any flexibility or empathy, the manager rudely told us to go to the mall. We were not allowed to remain in the lobby, even briefly, despite having nowhere else to go at the time.

Once we were finally in the room, we encountered additional issues. The microwave was not working, and the TV was also not functioning. These basic amenities are expected, especially after a long day of travel.

I want to acknowledge that other staff the night staff members were kind and helpful, which made the experience slightly better. However, the lack of professionalism and empathy from management, combined with the room maintenance issues, significantly affected our stay. I hope hotel leadership addresses both customer service and facility maintenance moving forward.

Business_and_leisure Family

8/10

Excellent

27 Dec 2025

maria

Parking easy and secure,pillows uncomfortable,bed really comfortable,no coffee maker, smells like cigarette on the hallways

Leisure Family