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Carlton Tower
Dubai · United Arab Emirates
P.O.Box 1955, Baniyas StreetView location
7.4/10Very good631 Reviews
Cleanliness7.6/10 7.6
Service7.8/10 7.8
Comfort7.4/10 7.4
Condition7.0/10 7.0
Location8.4/10 8.4
Neighborhood7.8/10 7.8
Amenities7.4/10 7.4
See all ratings- Family hotels
- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Carlton Tower
This outstanding property boasts a prime location in the centre of Dubai, featuring magnificent views over Dubai Creek. The international airport is to be found just a 10-minute driving distance away.
This city hotel is known for its outstanding design and good-natured staff, who are always eager to help visitors during their stay. Guests can unwind in one of the elegant rooms, which feature all the necessary facilities and have been decorated in earthy tones to create a pleasant atmosphere.
This hotel includes a large choice of premium facilities that are sure to delight even those most meticulous travellers. It has a rooftop pool with sun-lounger terrace and provides a variety of dining options, including delicious Lebanese cuisine and live entertainment.
There is also a restaurant that serves traditional Russian dishes, as well as a sports tavern. Moreover, guests can also enjoy a Swedish massage or tea-tree facial, all for an unforgettable stay in Dubai.
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With a stay at Carlton Tower Hotel, you'll be centrally located in Dubai, just a 3-minute walk from Dubai Creek and 13 minutes by foot from Gold Souk. This hotel is 5 mi (8.1 km) from Dubai World Trade Centre and 7.5 mi (12.1 km) from Dubai Mall.
Make yourself at home in one of the 158 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:30 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AED 1000 per stay
- A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Safety features at this property include a smoke detector
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately AED 68 per person
- Airport shuttle fee: AED 105 per room (one-way)
- Rollaway bed fee: AED 157 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
Arabic
Filipino
English
French
Nearby attractions
Deira Twin Towers Shopping Centre
0.2 km / 0.1 mi
Dubai Creek
0.3 km / 0.2 mi
Naif Souq
0.8 km / 0.5 mi
Spice Souq
1.1 km / 0.7 mi
Gold Souk
1.1 km / 0.7 mi
Al Ghurair Centre
1.1 km / 0.7 mi
Fish Roundabout
1.4 km / 0.9 mi
Burj Nahar Mall
1.8 km / 1.1 mi
Reef Mall
2 km / 1.2 mi
Textile Souq
2 km / 1.2 mi
Grand Mosque
2.1 km / 1.3 mi
Al Seef
2.2 km / 1.3 mi
Dubai Museum
2.2 km / 1.4 mi
The Dubai Heritage Village
2.2 km / 1.4 mi
Meena Bazaar
2.2 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2007
- Total number of rooms: 169
- Number of floors (main building): 11
- Double rooms: 139
- Junior suites: 20
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
Show 52 more facilities & services
- Nearest Bus / Metro Stop
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hire
- Transfer serviceExtra charge
- Valet parkingExtra charge
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- Babysitting service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Café
- Bar
- Restaurant: 2
- Smoking areaExtra charge
- Poolside snack bar
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Children playground
- Nightclub
- Sauna
- Steam bath
- Hot tub
- Massage
- Spa treatments
- Hairdressing salon
- Beauty salon
- Spa centreExtra charge
- Fitness
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCarlton Tower
JUNIOR SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCarlton Tower
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCarlton Tower
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 170 m²DBL.CV-DX
Room overview
Non-smoking room- Room size
- 170 m²
- Occupancy
- Guests: 2–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Satellite TV
- Cot on demand
- Wake-up service
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
Show all 11 amenities
- Minibar
- Radio
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCarlton Tower
DOUBLE DELUXE CITY VIEW
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 170 m²
- Occupancy
- Guests: 2–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Room amenities
- Ironing set
- Satellite TV
- Cot on demand
- Wake-up service
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Minibar
- Radio
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE DELUXESINGLE • DELUXESGL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCarlton Tower
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 27 m²DBL.DX
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Wake-up service
Show all 10 amenities
- Cot on demand
- Satellite TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCarlton Tower
DOUBLE DELUXE
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Hairdryer
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Wake-up service
- Cot on demand
- Satellite TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE ECONOMYSINGLE • ECONOMYSGL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCarlton Tower
SINGLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE SMOKINGRoom • DELUXE SMOKINGROO.DX-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCarlton Tower
Room DELUXE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Carlton Tower
100
reviews shown
Syed
No soap next to sink.
Hand tissue paper should be inside room as well as in toilet.
Firozali H.
Good place to stay
Firozali H.
A good hotel
Firozali H.
A reasonable 4star hotel
Tobias
Nice place to stay at
Muhammad
Everything is perfect down here so far
Simon
Was told I was getting an upgrade on my room as CB I was told to wait on checkin. At the end I was not given an upgrade.
Other than that, service was good.
Other than that, service was good.
Lillian
Walls are very thin you can hear everything the person next door is doing. My room smelt like musty cigarettes. Theres a nightclub connected to the hotel that blasts music all night on the weekend. When I arrived to the hotel the staff tried to tell me my Expedia booking confirmation was not valid and did not exist. I showed staff my confirmation from Expedia and they stated that since it is a third party they do not recognize it. I had to get in contact with Expedia while in Dubai and get this sorted which took over an hour.
Malek
The dirtiest hotel I ever stayed in
Mark
Stayed here 5 times now the location for me is perfect next to a metro station and loads of local food places hotel is clean and staff friendly
Benoit
I was there for 4 night Not hot water, very bad internet, no water in the pool
Syed
Front desk don't know how to talk to guest .No car parking at all club gards are running the hotel air conditioner dose not work and so so.
Mohammed
Good for the price
kamran
Nice stay in Deira Dubai
I had a wonderful stay. The hotel suite had a nice view of the creek. Room was spacious and nicely decorated. Staff were friendly. Short walk to metro, food, old souq and many historical places. I would recommend it.
Omar
this is a wonderful place close to everywhere and the door man is very nice all of them. Thank you so much for everything.
Omar
That stuff is very nice. Specially, the bell man. Jawed is very helpful.
Farook Mohamed Ali
Easy for commute
william
Staff was really great. The property is very old and sad.
Shaju
Very good
Khaleel
Staff were polite and available for needs throughout stay. Room was just okay, nothing to shout about or complain too much about. One niggle was that we booked the deluxe city view room for two adults and two kids under 5 but the room only had one super king size bed in it
Ahmed
Poor
Rashna
Disappointing, extra money poor service
MAHDI
fridge bar our of use
inside the tea maker rusted
old furniture
no recomend it
inside the tea maker rusted
old furniture
no recomend it
Omar
Very good
Anastasia
Perfect location to explore the old city and creek area.
sufian
No seeting at the pool at night
No any football broacast live
No pedicure and menicure
No new on breakfast
No any football broacast live
No pedicure and menicure
No new on breakfast
malis
Bad service. Bad hotel
My stay at Carlton Deira was the worst ever and, I did inform management about my experience.
Safe not working. Cleaning the room and suppling fresh towels was non existent. When I complained I was told sorry it’s been busy. Unfortunately that is not the clients problem. When they charge 4 star rate and they provide 1 star service. Not acceptable. I will not recommend this hotel to any one
Safe not working. Cleaning the room and suppling fresh towels was non existent. When I complained I was told sorry it’s been busy. Unfortunately that is not the clients problem. When they charge 4 star rate and they provide 1 star service. Not acceptable. I will not recommend this hotel to any one
Kelvin
This is the worst property to be at or even think of sleeping. DONT DO THAT MISTAKE NEVER SLEEP HERE EVER
Mohamed
The property is old, furniture and sheets are worn out, drapes very dirty and dusty. The hotel needs to replace old
And worn out stuff ASAP. Very disappointed and wouldn’t recommend anyone to stay here. Location is good but everything else is awful.
And worn out stuff ASAP. Very disappointed and wouldn’t recommend anyone to stay here. Location is good but everything else is awful.
Raghu Kumar
Hotel with improper maintenance
The Aircondition in the allotted rooms was not working, Inspite of reporting the Refrigerator condition , the replaced Mini Refrigerators are not working while the rooms were not vacuumed before giving to us.
The windows were not cleaned and very dusty!
On top of all these, we requested upfront cancellation of one of the rooms for 1 day which was approved by Hotels.com and sent me an email while the Carlton hotel reception did not refund the amount saying the Reservation team did it approval the cancellation.
Strongly recommend not to book this hotel due to the condition.
The windows were not cleaned and very dusty!
On top of all these, we requested upfront cancellation of one of the rooms for 1 day which was approved by Hotels.com and sent me an email while the Carlton hotel reception did not refund the amount saying the Reservation team did it approval the cancellation.
Strongly recommend not to book this hotel due to the condition.
Kharees
Reception staff is very Rude
Abdirizak
They have a very good staff and service
Deka
The quality of the hotel made my entire journey more worthwhile. It was great!
Verified traveler
Great Efficient staff
Joffre
Kudos to Ms Mary from reception. Will stay again!!
The hotel fixtures and aesthetics are dated, not surprising as it is one of the oldest hotel in Naif area. Need an urgent overhaul to keep up, in my . The property was very clean though, particularly the room. It was spotlessly clean including the bathroom.
I want to commend the service of the staff, special mention to the Filipino lady named Mary in the reception. She was very friendly, warm and accommodating. She is always willing to assist. I was prompted to book and extend another day because of her! She gave recommendations and advices about the points of interest around the area. Kindly give my special thanks to her as she was very professional yet friendly. Very commendable service! Keep it up!
I want to commend the service of the staff, special mention to the Filipino lady named Mary in the reception. She was very friendly, warm and accommodating. She is always willing to assist. I was prompted to book and extend another day because of her! She gave recommendations and advices about the points of interest around the area. Kindly give my special thanks to her as she was very professional yet friendly. Very commendable service! Keep it up!
Verified traveler
Hotel it's old towel to old room is not clean and pillow sheet one was clean second one was smelly never change for previous guest
Zhanna
Disgusting hotel !!!
The furniture is old, stinks of an old carpet, dirty! The windows are dark with dirt! The bathtub is old! Bed linen torn! The pool didn’t open on time. The hotel is not correspond to 4 Stars.
Left earlier
Left earlier
Verified traveler
I personally enjoyed the view overlooking the creek and not also forgetting the breakfast and the cleanliness of the place
Imran
Good Hotel
Hotel staff were very polite and accomodating.
Qaisar
Good hotel neat and clean, staff was very friendly ..just towel in wash was only one ..that shold be more ..
Praful
Rooms are not up to the mark
Room are pretty old ; seriously the rooms are in dire need of renovation.
Definately overpriced.
Though one side of the hotel looks over the creek, it is not that great.
Definately overpriced.
Though one side of the hotel looks over the creek, it is not that great.
Verified traveler
Excellent amazing staff always willing to help and very friendly.
Verified traveler
Friendly staff, cleanliness, centrally located. Social facilities
Verified traveler
The service was great, friendly staff and ease of check in and check out.
Verified traveler
Bad Experience
Surprisingly guest is not allowed to the room
Hoi Kit Ralph
Some facilities are old and broken in the room.
Verified traveler
Nice hotel nice staff nice location nice view nice decoration
Col
Great location near the metro and on the creek. Great creek and city views from the room.
WilliamPaugh
I liked this place, clean and friendly. Nice room and great location.
John
We arrived at 11:00 p.m. after flying from Calgary to Toronto to Dubai so were quite exhausted. The reception staff was amazing with Mary being particularly welcoming and helpful. Her kindness and attention to us over the following three days was much appreciated.
Mark
Stayed in this hotel 4 times now always perfect the staff are friendly the breakfast is really nice love the omelette station we had a creek view that was excellent. The hotel is located near to a metro station that connects all over Dubai the rooms are spacious and love the sports bar to relax in after a long day
Verified traveler
The pool area at night was excellent friendly staff. Bathroom was a little tired and decor was dark. However lovely large clean room with amazing view.
Yoshi
My reservation was non-smoking room but it smelled smirking room.
Verified traveler
I liked that it was situated just a trek able distance to the boat cruise, choice departmental stores, metro stations etc. I enjoyed every bit of my stay there. I honestly didn't want to leave!
Verified traveler
Overall its value for money and convenient for most of the attractions.
Ann
Location of this hotel is excellent.Very near to the metro and also the Gold souk.Hotel rooms are very clean and great views of the Dubai Creek.Not the most up to date hotel regarding the rooms but breakfast is really good.
Verified traveler
Location superb for old Dubai and crossings close to Metro to see new Dubai , hotel a little tired, staff brilliant breakfast excellent
Overhaul good hotel and value for money
Overhaul good hotel and value for money
Verified traveler
Great hotel. Will visit again.
Verified traveler
Everything was great except that the swimming pool and the gym close at 7 PM
Verified traveler
Breakfast is very poor for a 4 stars hotel
Staff is good
Cleaning is good
Location is some how good
Staff is good
Cleaning is good
Location is some how good
Verified traveler
cannot open the balcony door, some small places, can see broken or old to poor
Verified traveler
Great customer service !!!!!!!!keep up the good work
Thks.
Thks.
Verified traveler
Only one towel in bathroom, lukewarm water in shower, clogged sink, bathroom fixtures falling off
Muhammad
Well it was quit nice but had a lil bit prob with staff over out door visitors and some time they were making us embraced before visitors
Verified traveler
This hôtel is outdated and needs some refreshments in the Rooms. We had several problems during the first Day that were solved quickly, and thereafter it was ok.
Verified traveler
This property gives breakfast to 1 pax where room is booked for 2 pax. What a stupid policy you'll are having. Means if any couple staying here one spouse wilk have breakfast and other will look at his or her face. Just a stupid policy ever seen in my life
Verified traveler
I was relatively pleased with most things until I checked out - I was asked to wait, at reception area
while someone ran up and checked my room - I can only assume this was to check whether or I had stolen something. When the checker came back panting, I was told ‘you can go now madam’ 1 found this to be in bad taste not to mention poor manners. I won’t stay there again.
while someone ran up and checked my room - I can only assume this was to check whether or I had stolen something. When the checker came back panting, I was told ‘you can go now madam’ 1 found this to be in bad taste not to mention poor manners. I won’t stay there again.
Verified traveler
Good. Very goog location. .................clean. good
Verified traveler
PERFECT LOCATION . GOOD ROOM SERVICE . JUST ONE BAD THING ABOUT SOUND NOISE AT NIGHT.
Calum
the reason i stayed there was i wanted something close to a metro stop
Verified traveler
I like the surrounding of the property because it’s close to almost everything and the employees are excellent
Verified traveler
Good location and a good price for what you get but unfortunately there was no safe in the room and I asked the safe to fix that but it never happened
Verified traveler
HOUSE KEEPING UNDER STANDARD. BREAKFAST PRICE NOT BAD, BUT NOT ENOUGH INTERNATIONAL TASTE. STAFF ARE MANY QUESTION TO ME. I JUST USE ONE DAY FOR PAY CASH.
Rafique
Great location
Friendly staff, clean and quick checki and checkout
Friendly staff, clean and quick checki and checkout
Verified traveler
overall it was a good value for money.
the staff specially the front desk was extremely pleasant and accommodating.
the staff specially the front desk was extremely pleasant and accommodating.
Verified traveler
Good location easy to get around and very good for the cost p.s stay away for the min bar cost me $8 Australia for a 240ml Pepsi lol
Shyam
Carlton tower 3*
The hotels water system delivers more warm than hot water
The rooms are clean staff are helpfull
Nice location
Overall would stay again
The rooms are clean staff are helpfull
Nice location
Overall would stay again
Verified traveler
Great location, train station 4 min away, Dubai Creek. Staffs will make you feel at home, professional, always smiling and helpful.
Verified traveler
Nice hotel on the Deira side of the Dubai creek. Easy access to taxis and the metro. Walkable distance to local shops and attractions as well as to the Water bus to cross the creek. Air conditioned en suite room was comfortable. Fixed shower head was a bit dated. Mini bar with kettle was convenient. Nice buffet breakfast room with views of the creek and the Burj Khalifa in the distance although the view would have been even nicer if the windows were a bit cleaner. Staff were friendly and spoke English. Overall I enjoyed my stay.
olabisi
My stay was okay , even though I expected a bit more for price value....
Verified traveler
Privacy does no have meaning in this hotel!
Not clean room.
Not clean room.
Verified traveler
Near Souq Naif and Metro Station
EveryThing Is Near You
EveryThing Is Near You
9gel
Unable to find decent restaurant in the surrounding
Adam
Noisy Hotel :-(
Booked a creek view room for 5 nights, stayed on 10th floor and could still hear the nightclub music from the 2nd floor!! All creek view rooms have a main road below them which is busy at all times of the day. Windows are ok but not totally sound proof!! After being kept awake until 3am with the night club on numerous nights, I was then woken up at 0540 hrs with an engineer on the roof fixing the air-con!! I decided to check out one night earlier than planned and find a more suitable hotel. Reception staff were not very helpful when I informed them I was leaving early due to the noise and they would not refund the night I didn't use as I booked a non-refundable room. I was only leaving early because of the hotels poor quality and constant disturbances. It's not often I leave reviews, however I would like to warn other travellers. Hotel location is great and there's plenty to do in the vicinity. Hotel is only 15 minutes from the airport. Sadly I won't be returning to this hotel because of the disturbances. The Dubai hotel market is highly competitive and there are plenty of other better quality hotels for the same price. As like the other reviews for this hotel, I'm expecting the hotel to comment and say they will pass this information onto the relevant managements teams in the hotel, and then nothing will be done!!
Mohamed
nice hotel , recommend it for any business traveler.
Kjrad
Immazing view,helpful staff and good location. It was really good experience .
Sikandar
Awesome experience But need to improve Room Services. And Remove the Limitation of must having Coffee to be in swimming pool or. Beer must in any Night club. No Easy leisure was available. Everything was bound to food and Money charge
Verified traveler
Had the most spectacular view from our room -- of Creek, swimming pool just below ... and Burj Khalifa + \"rectacle\" (don't know what it's proper name is) in distance. Very helpful, friendly staff. Did not get booked on day/evening trip I had wanted (and thought I had made clear); did not get to see falcon demonstration that was most important and did not like the 4-wheel \"drive\" onto the desert dunes in lieu of falcons. But otherwise, a great hotel near Creek and Baniyas Metro.
mark
Lovely hotel can't fault it
Hotel overlooks Dubai creek metro near so you can go anywhere the staff are really friendly the rooms are clean the breakfast is lush has an omlet station you can get fried eggs as well been to this hotel 3 times now won't hesitate to book again if we are in Dubai
David
Excellent
Always stay here on business trips to Dubai. Can't fault hotel and the staff all excellent and location very good top
Abdalla
Not a v happy stay.
Obsolete furniture and carpets.
Room had a smell of stored air.
Bathroom is about 7/10. There was no hot water ( I think they just turned it off and depended on the fact that tap water is already hot because of the weather!
You can pay the same amount in a more modern hotel.
Room had a smell of stored air.
Bathroom is about 7/10. There was no hot water ( I think they just turned it off and depended on the fact that tap water is already hot because of the weather!
You can pay the same amount in a more modern hotel.
edith
My hotel is not far from the gold souk.
I was put on a smoking floor which I didn't quite like. But in all I enjoyed my stay.
Z
Nice hotel in old town dubai
The hotel is nice and the facilities are ok, however the rooms do not look like how they are in the photos.
Tim
It's the small things that add up. Or not. The swimming pool was under repair so a ride was offered to another property for this purpose. ( to inconvenient for me ) The spa was open until 11;00 pm. but on entering at 10:30pm Nobody to be found though doors open etc. When inquiring regarding bar. it's open but only 1 beer brand out of 5/6 available and it's the \"wife beater' - Stella. No hot water, all the shower could muster was luke warm. View from room good facing Canal, location good. But when checking out they wanted to charge for water from mini bar claiming I had free water in room. Not that I could find. anyway again, it's the small things that separate a 2 star from 4. unfortunately this property is more near a 2.
krisocco
Incredibly helpful and friendly staff
Really loved my stay here. The staff are amazingly helpful and friendly. Excellent breakfast selection and bespoke egg dishes! Location perfect. Safe and relaxed. Absolutely recommended.
Verified traveler
Location was ok, but hotel not so much
The hotel was in a good location close to the markets and metro, but the hotel itself was old and the room was very damp. The shower leaked, the hairdryer broke and it took hours for the staff to fix these problems.
Rafiq
Great location, near metro, recommend purchase day pass for metro
Hotel needs upgrade
Hotel needs upgrade
salba
Friendly staff
The staff are very friendly specially the lobby boys are very kind and friendly
I enjoyed my stay there hope to visit again
I enjoyed my stay there hope to visit again
MOHAMAD JILLUR
Stop over
It's nice hotel.. The room was above the nightclub and u are to sleep.. We were teetering for only 2 nights and not easy to to change room again.. So we stayed for the 2nd night.
Verified traveler
Nicely located in old parts of Dubai by the creek with an easy acces to downtown. Quite far from Marina and Palm J. For people who prefer charms of old town over beach resorts. Area comes alive after sunset.
Location & surroundings
Carlton Tower
P.O.Box 1955, Baniyas Street, Dubai, United Arab Emirates
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Carlton Tower
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