Name: The Chapter House
Address: 9 13 St John S Street, Salisbury, SP1 2SB, GB

8/10

Excellent

25 Jul 2026

Kathryn

Clean room, excellent restuarant, but the breakfast was a little limited

10/10

Exceptional

22 Jul 2026

Christina

The Hotel and the bar +restaurant are all amazing. My room was clean comfortable and as I was there on a hot week they'd put a Dyson blade in my room and left it running plus kept the curtains closed.
The restaurant was kept cool too
The bed was just right firm but with a pillowy top and the . The towels were well sized and soft. No
The decor even down to the accessories complemeted the beautiful building. The room and bathroom were spacious and spotless. Rooms were cleaned daily.
The staff are amazing throughout, helpful, friendly
The breakfast was delicious with a great options ; cereals, granolos , droed and fresh fruit, yoghurt toast and jams etc.
The hot food was cooked to order by filling in a form the night before . I'd recommend the eggs Benedict with lovely streaky bacon .
The only minor niggles are that the water in shower was a bit erratiic and the instant coffee was Nescafé . Coffee bags and mugs would make it even better. The Nespresso was quite fun .
I'd highly recommend The Chapter House

Self

10/10

Exceptional

14 Jul 2026

Anna

All around wonderful! And a great restaurant!

Family_with_children

10/10

Exceptional

04 Jul 2026

Abbey

The staff was great and the food was fantastic!

Partner

10/10

Exceptional

01 Jul 2026

Vanessa

I visit regularly as my mum is in Salisbury spinal unit and I travel up from Devon. When I arrive the staff always make me feel so welcome and always remember me and ask after my mum . Nothing is too much trouble. The bedrooms are wonderful.
It’s a must to dine in the restaurant as the steaks are incredible.
I never skip the breakfast as they are just perfect.
I highly recommend a stay here

Self

10/10

Exceptional

29 Jun 2026

Fabio

Paul was very kind in welcoming us. The facility was well maintained in its original style. Food was fantastic, we had there dinner as well

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Tom

Staff were very helpful and friendly. Food was good, but there could have been more choice. They made a lot of effort to keep us cool in the heat. The building is very old and a bit of a challenge to those who are less mobile. All the rooms are upstairs and there is no lift. However, it is a fascinating historical building and very sensitively adapted. Ideally situated to visit the cathedral and museum, which are only s few minutes walk away.

Partner

10/10

Exceptional

27 Jun 2026

Sarah

This was a lovely place that I would go to again and again. The hotel itself was stunning, the staff were very helpful and thoughtful, and the food was fantastic. The only concern is the stairs are uneven, so just be careful if you’re unsteady. Other than that, delightful experience.

Friends

10/10

Exceptional

21 Jun 2026

Hattie

The most outstanding stay of my life! It is a historic building but modernized in all the ways you would want. I can’t say enough how much we loved our stay here. We will make a point to return to Salisbury if we’re ever in England again just to stay at Chapter House.

8/10

Excellent

19 Jun 2026

Patricia

Fantastic place let down somewhat by breakfast. Lackluster buffet crammed in so tightly on the table that it is a nightmare for people with food allergies. Cooked to order meals lukewarm. I have to say dinner the night before was amazing and the room was excellent.

Partner

10/10

Exceptional

16 Jun 2026

Penny

I had a lovely room and the staff were excellent. Only downside is that you have to park in a public car park and so that made it difficult getting luggage to the hotel

Friends_and_family Friends

10/10

Exceptional

13 Jun 2026

Ethan

Wonderful old hotel. Staff was fantastic and the breakfast was great. I would stay here again.

Partner

10/10

Exceptional

31 May 2026

Rob

An absolute beautiful and well run hotel ,we loved it there

Partner

10/10

Exceptional

27 May 2026

Sapna

Convenient location. Parking was round the corner and the entrance to the cathedral was across the street. Five minute walk to the shops etc. The staff was extremely helpful. Excellent breakfast. In house restaurant. Historic and quaint property which is its big charm but also means no elevators or air conditioning. All other modern amenities are present. Bathrooms are fully modern. Rooms are very clean.

Family

10/10

Exceptional

20 May 2026

Rosie

Stayed here for one night. Room was immaculate with large slipper bath & walk in shower. Plenty of tea & coffee provided & 2 bottles of water. Yhe ki g size bed was really comfortable. The full English breakfast was freshly cooked hot & very tasty. All the staff were very efficient & friendly. Would thoroughly recommend staying here.

Partner

10/10

Exceptional

12 May 2026

Lorin

This was a great historic property. We loved the 800 year old stairs.

Family

10/10

Exceptional

01 May 2026

julia

We found the Chapter House very comfortable. I slept well as the room (no. 4) was very quiet and the bed was so comfortable. Easy walk into town and near bus stops. Very close to the cathedral. The breakfast was excellent and the staff were lovely. Wouldn't hesitate to return.

Partner

10/10

Exceptional

17 Apr 2026

Bob

The building is centuries old, so keep that in mind. The stairs are not always level, but they manage to provide modern amenities. The restaurant is a favorite among locals for good reason. And the House is across the street from the cathedral. So convenient.

10/10

Exceptional

14 Apr 2026

Jennifer

I had a very large quiet room at the side of the building on the first floor. Number 9.
The bed was wonderful , comfortable with good pillows. The building itself is an historical gem. The furnishings and renovated bathroom are top notch.
Breakfast was included, There could be a bit more choice but adequate.
Location for the Cathedral opposite couldn’t be more perfect. A great team at The Chapter house. Thank you .

Self

10/10

Exceptional

11 Apr 2026

Lou

Breakfast was terrific. Wide range of choices and delicious eggs. Only disappointment was that we asked if they could prepare oatmeal/porridge, and were told no.

10/10

Exceptional

13 Mar 2026

Duncan

The staff are friendly and we secured the room we wanted. The restaurant is excellent, it serves great steak!!
The hotel is very old, so things do creak a bit. Salisbury shopping isn’t the best with a few empty units.

Partner

10/10

Exceptional

02 Mar 2026

Paul

Beautiful room, a hotel with exceptional character, very attentive staff and wonderful food.

Friends

10/10

Exceptional

22 Feb 2026

Paul

Grade 1 listed building/hotel with a historic past close to the cathedral gate house with amazing grill restaurant with some South African dishes
Lovely happy staff nothing is to much trouble for them.
Executive room was large most comfortable bed ,sofa bed , gorgeous fireplace ,furniture,wood panelling great detail,all amenities you’d need inc iron and iron board,plenty tea and coffee with a pod machine.
Wouldn’t hesitate to stay again if visiting Salisbury and Stonehenge.

Partner

10/10

Exceptional

08 Feb 2026

Leila

We are both professors and visited Salisbury in January 2026. We stayed one night, had dinner and enjoyed the bar in the property and breakfast served in our room --nice touch and attention to the guests, (the kitchen was going to be under renovation for a few days). The entire experience was amazing! From the attentive and friendly staff during check in, dinner, the interesting stairs --so authentic!-- and the service was incredible. Best steak ever!!! And dessert, sticky toffee pudding is a must! Friendly and attentive staff, knowledgable bar service, and the location was amazing! Our room, oh boy, we LOVED it! Very clean and organized, the tub inside the room was so relaxing. We LOVED our stay and appreciate all the attention from the owners and staff. We will definitely stay there again and recommend to anyone we know. Thank you!

Partner

10/10

Exceptional

18 Jan 2026

David

Excellent

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Emma

Loved it! Would stay there again.

10/10

Exceptional

04 Jan 2026

Tamara

Really lovely hotel, room was so cute and old. Breakfast was ok. Convenient location

Partner

6/10

Pleasant

02 Jan 2026

Elena

mold in the room

8/10

Excellent

28 Dec 2025

Stephen

The male staff member who checked was excellent, throughout the whole stay. Unfortunately there was an older man on the staff, whose abrupt attitude and inpatients was verging on being rude. Shame had two separate incidents with him during our short stay. Shame let the side down.

The breakfast layup was good. Just one criticism, If your offering yoghurt , fruit and cereals. There is a very good chance the guest might like to take advantage of the offering, before you rush out the pre ordered cooked breakfast, which my case was virtually cold once I had finished by yoghurt.
Also serving Avocado and poached eggs on thin sliced brown bread, unfortunately becomes a soggy mess.
Im not saying I didn’t enjoy what I had, but, if you check with ypur guest when you xan bring out the hot food first and serve them avocados and poached eggs on toasted sourdough would produce a nice crisp base.

Leisure Family

10/10

Exceptional

22 Dec 2025

Jack

This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.

Leisure Family

6/10

Pleasant

21 Dec 2025

Emerson

Good location and simple check in, but the remainder was average to poor. Service seemed a chore, room was dirty, tiny and with poor and aged furniture. Not what was advertised. Breakfast arrangements needlessly difficult.

Partner

10/10

Exceptional

18 Dec 2025

Adam

Always have a good stay here… The rooms are amazing. The staff are lovely and the breakfast is awesome

Self

10/10

Exceptional

14 Dec 2025

TIMOTHY

I would recommend to anyone. Friendly staff, clean room, great breakfast and well located.

Leisure Partner

10/10

Exceptional

08 Dec 2025

julian

The food stood out and clean room.

Friends_and_family Friends

4/10

Poor

27 Nov 2025

Ian

No hot water or heating. Despite attempts to fix the problem by the hotel, we had to check-out and find alternate accommodation.

We understand boiler issues happen, but when the staff were questioned about it they were insistent there was not an issue.

We did subsequently receive a refund for our booking and the Owner/Director did later acknowledge that there was a problem and sorry we had to endure the consequences.

Partner

10/10

Exceptional

21 Nov 2025

Mark

Lovely place. Very nice and comfortable room. The staff were great and a couple of minutes walk from the cathedral. Great location. Highly recommended.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Mary

Beautiful room. Such pleasant staff. Lovely food and close to the gorgeous Cathedral and shops . Would definitely stay there again xx

Leisure Partner

6/10

Pleasant

18 Nov 2025

Lisa

Staff were lovely. Room very clean. However, due to the age of the hotel, our bedroom windows did not close and the traffic was very noisy all night as it overlooked a main road. We also could not adjust the heating settings, as the dial was fixed. Breakfast was great, location fabulous, style very quaint.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Jamie

Room was beautiful and breakfast delicious!

Leisure Self

10/10

Exceptional

10 Nov 2025

Trudie

Room very clean. Lovely bathroom with a roll top bath.

10/10

Exceptional

01 Nov 2025

Richard

Welcoming staff. The building is very old and peculiar but very comfortable. The room had high ceilings, was large and had a good ensuite with a powerful shower.

Partner

8/10

Excellent

31 Oct 2025

Debra

The room was beautifully decorated and spotlessly clean.. kept in style with age of properties. Only issue would be not enough storage /drawers

Leisure

10/10

Exceptional

22 Oct 2025

Cory

The Chapter House was amazing. You can feel the history of the place when you visit. The modern comfort and cleanliness in such an old and historic building is nothing short of brilliant. The two rooms were furnished beautifully. Dining on site was delicious and the staff were lovely. I could see Salisbury Cathedral’s spire from my window and the cathedral is just a few short minutes walk away.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Mary Ann

Ideal location across from Salisbury cathedral. Delicious steaks at dinner. Nice historic room.

Partner

8/10

Excellent

14 Oct 2025

Mary

Entrance via noisy bar/restaurant but quiet in the room, which was comfortable but too hot. Excellent location just outside the cathedral close. Good breakfast selection, nicely cooked, but served on cold plates.

Partner

10/10

Exceptional

13 Oct 2025

Rebecca

Love this hotel

6/10

Pleasant

10 Oct 2025

Cameron

Room had a lot of outside noise, very dated carpet, bathroom mirror was wobbly, shower could not maintain a constant temperature.

Self

10/10

Exceptional

22 Sep 2025

Samantha

Staff were wonderful and attentive. The hotel and restaurant are really special and beautiful. I loved the history of the place.

Leisure

10/10

Exceptional

15 Sep 2025

Wendy

It is an old hotel (antique in fact giving it’s been operating for 800 years), so no wall are straight, floors are uneven, hallways are narrow, and there is no elevator. But the conditions are ell kept, and the staff is extremely pleasant and helpful. We would definitely stay there again

Leisure Partner

10/10

Exceptional

07 Sep 2025

Robert

Great location, helpful staff.

Leisure Family

10/10

Exceptional

05 Sep 2025

Andrew

Lovely hotel and fabulous restaurant

Leisure Partner

10/10

Exceptional

05 Sep 2025

Edson

The rooms are old but quite charming and the amenities in the room were the same you'd expect at any hotel. The staff was very friendly and accommodating. The included breakfast was fantastic. We also sat down in their restaurant for dinner and I can honestly say it was one of the best we had all around England!

Leisure Partner

10/10

Exceptional

26 Aug 2025

Nicola

Absolutely amazing hotel. So quirky

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Thomas

Chapter House

Great people and good service. The food is some of the best in town. Close to the Cathedral and easy walk to the City center. A very historic property.

Partner

10/10

Exceptional

10 Aug 2025

Terrance

I was literally 6 minutes away from the cathedral and the main shopping. The hotel was very quaint. Breakfast was excellent as was the staff. I wish I had had time to use the enormous tub!

Leisure Self

10/10

Exceptional

16 Jul 2025

Trevor

Character...Character and more Character

Leisure Partner

10/10

Exceptional

16 Jul 2025

Richard

Great

8/10

Excellent

08 Jul 2025

Joseph

Charming 500 year old building has been brought to modern standards as best as can be expected. Quiet area easily walkable to city center. Great staff.

Partner

10/10

Exceptional

05 Jul 2025

Frank

A fairy tale 15th century inn with new amenities, across the street for the Cathedral! Hot in July LOL!

Leisure Family

10/10

Exceptional

02 Jul 2025

Kathryn

What an amazing stay at The Chapter House. Across the street from Salisbury Cathedral grounds and easy to walk to anything you need. The community that works there was amazing. Everyone was so helpful. They all went the extra mile to help make a special visit perfect. The outdoor courtyard was beautiful to sit in the morning for work. Breakfast was delicious. The character of the inn was worth it.

Business_and_leisure Family

10/10

Exceptional

27 Jun 2025

Amanda

We loved our stay at the wonderful Chapter house! The historic charm of the property, the fantastic staff, the excellent location. and the delicious breakfasts were wonderful parts of our time there. Thank you!

Leisure Family

10/10

Exceptional

22 Jun 2025

Andrew

An excellent hotel. So close to the heart of Salisbury and so friendly. Room was excellent, comfortable bed separate bath and shower.
Restaurant was brilliant and I recommend the South African dishes.
Pre-ordered breakfast which my wife had to cancel the following morning but this was no problem.
I will definitely stay at the Chapter House on my next visit.

Partner

10/10

Exceptional

18 Jun 2025

Diane

Checking Find

Very charming hotel, food was absolutely divine, staff are very friendly and attentive.
The only criticism is I was in room 10 and the noise outside which I think is an air conditioning unit of some description was very noisy through the whole night.

Business Self

10/10

Exceptional

18 Jun 2025

Simon

Great room

Partner

10/10

Exceptional

14 Jun 2025

Adam

My third stay here… And I really love it - it’s definitely the best hotel in Salisbury.

The restaurant bar is really good as well.

I’ve already booked back in for Christmas

Self

8/10

Excellent

28 May 2025

Marianne

Wonderful, thank you

Leisure Family

10/10

Exceptional

28 May 2025

James

Excellent, friendly staff and superb food.

Business

10/10

Exceptional

23 May 2025

Andrea

Beautiful Inn, located across from the Cathedral. The restaurant's food was exceptional.

Leisure Family

10/10

Exceptional

23 May 2025

Coline

Staff were friendly and food was excellent. Too many steps to our room!

Leisure Partner

10/10

Exceptional

20 May 2025

Tracy

Character!

Character-filled very old property. The stairs are wonky, the floor is creaky, and the night door (inset into a huge wooden door, which is closed at night) is tiny. In short, you can’t miss you staying in a 16-century house. But it is comfortable (beds, showers), the breakfast is delicious, and the staff friendly.

Self

10/10

Exceptional

05 May 2025

Joseline

We had a very comfortable stay! The breakfast was good and the staff was accommodating. Highly recommend!

Leisure Friends

10/10

Exceptional

05 May 2025

Dianne

Beautiful historical hotel

Partner

10/10

Exceptional

28 Apr 2025

Teri

Great location and wonderful hosts. Very charming building and rooms in the heart of Salisbury.

Leisure Family

8/10

Excellent

14 Apr 2025

Sandra

It's not every day you can say you stayed in a 16th century hotel. Of course getting to the room is tricky unless you have balance on wonky floors & stairs. But it's character features, bit of creaky floorboards. The room was fairly modern but was surprised no telephone which I needed. Had to shut the window to sleep to cut down outside noises but not totally. Food was good, restaurant was full, staff friendly. Unique experience.

Leisure Partner

10/10

Exceptional

08 Apr 2025

mark

Favourite

Business

10/10

Exceptional

31 Mar 2025

Alexander

We had a wonderful stay at the Chapter House. Breakfast was fantastic, and the staff were very kind and friendly. We would definitely stay again!

Leisure Partner

10/10

Exceptional

27 Mar 2025

Jamie Leigh

Yummy strawbs

It was really nice and the staff were friendly and funny! Definitely recommend:) also the strawberries in the buffet were really yum ;)

Friends_and_family Friends

10/10

Exceptional

20 Mar 2025

Louise

Lovely historic hotel with great room.

Leisure Partner

8/10

Excellent

18 Mar 2025

jim

Great place to stay

Really nice, very old hotel with excellent service and food.

Partner

8/10

Excellent

15 Mar 2025

Sam

Good overnight stay

Lovely hotel, quirky features, fabulous food, parking not too far away

Partner

10/10

Exceptional

13 Mar 2025

Verified traveler

Old Character building with great restaurant

Old and quirky building, very nice room with excellent bathroom and comfortable bed. Superb restaurant, very reasonable prices and great food.
Helpful and friendly staff.

Partner

10/10

Exceptional

04 Mar 2025

S

Lovely old building

Wonderful stay in a lovely old building, very good big room. Stairs were interesting but as they were several hundred years old and the staff were good in helping with our bags it added to the fun!

Partner

10/10

Exceptional

24 Feb 2025

michael

Great property, location excellent, dinner was very good, breakfast was a little disappointing, good but not great, staff 10/10

Leisure Partner

10/10

Exceptional

15 Feb 2025

Mrs Valerie

Quaint property. Comfortable bed. Lovely shower. Fantastic food.

Leisure Partner

10/10

Exceptional

26 Jan 2025

Julie m

Loved it

One night stay great location opposite Cathedral. It’s an old building so lots quirks and we loved it. Staff were helpful and excellent breakfast.

Partner

10/10

Exceptional

19 Jan 2025

Jim

Great place to stay

Stay at a 600 year old hotel with a first class restaurant with excellent service for the price of an average hotel!

Partner

10/10

Exceptional

18 Jan 2025

Geoffrey

Lovely stay

Nice hotel with lovely bar and restaurant downstairs. The building had lots of character and is in a great location

10/10

Exceptional

08 Jan 2025

William

New Years Break.

The staff were very friendly and helpful.
Food was tasy and well presented.
There was a problem with the radiators in our room, but the hotel gave us a fan heater.
There was no hook on the bathroom door. This needed to be replaced.
We had a room looking out onto the main road, but it was not noisy.
The room was beautiful, especially as we like oldy worldy furniture and atmosphere.
The Christmas decorations were all taken down by breakfast on New Year's Day, which was a shame.
Otherwise all was well. We would stay there again and reccommend The Chapter House to others.

Partner

8/10

Excellent

02 Jan 2025

Maria

Cosy comfy and central

Cosy comfy room. Good location near cathedral. Nice helpful staff

Partner

8/10

Excellent

01 Jan 2025

Amanda

Chapter House is a wonderful historic property. Decor is beautiful and the restaurant area is supberb.

Leisure Partner

10/10

Exceptional

15 Dec 2024

Lillian

Rooms were very clean and comfortable. Staff was very helpful and dinner was delicious

10/10

Exceptional

01 Dec 2024

Neil

Old world charm and hospitality

Very good stay. Lovely room. Excellent cooked breakfast. Great evening meal in the restaurant. Recommended.

Partner

10/10

Exceptional

28 Nov 2024

Richard

Being so old The Chapter House must be a nightmare to maintain but the crew do it well and all those I met went out of their way to make my stay pleasant and comfortable. I was impressed as I felt they genuinely cared.

Leisure Self

10/10

Exceptional

27 Nov 2024

Jane

The Chapter House is a lovely little hotel. The staff were very warm, welcoming, and helpful. The location is excellent. Definitely one of my top five favourites in UK and Europe.

Leisure Self

8/10

Excellent

22 Nov 2024

Elizabeth

Had a lovely stay at the Chapter House. The hotel building is beautiful full of character and quirky. Our room was lovely. Very comfortable bed and nice bathroom with cathedral view. Staff were very professional and helpful. The only negative was the underwhelming breakfast but there are lots of eating places close by. Would definitely recommend hotel but give breakfast a miss next time

Leisure Partner

10/10

Exceptional

06 Nov 2024

Ian

This hotel is convenient for visiting the city centre, cathedral and shops. My only criticism is that we were not forewarned about off site chargeable parking. This is not clear on the Hotel.com website. Staff and facilities at the hotel can't be faulted.

Partner

10/10

Exceptional

04 Nov 2024

Suzanne

It’s a lovely property in a very convenient location for the city centre and the rail station. The staff were brilliant! I am disabled and they were very helpful. Old, Grade II listed buildings can be a real accessibility challenge but they were as accommodating as possible and very kind. I hope to be able to return in the future.

Self

10/10

Exceptional

25 Oct 2024

Charles

Unique ancient house restored as much as they can. Great staff and fantastic breakfast.
Parking lot is a block and an half away for $8.
We had a very comfy bed and a lovely shower. The pub serves first class grilled beef. Great experience.

Leisure

8/10

Excellent

06 Oct 2024

Priscilla M

Charming

The Chapter House is an older but charming hotel. The in house restaurant is very popular in the area, consequently you’ll need to make a reservation for dinner. Our room was comfortable and clean with all the expected amenities. The adjoining bathroom was very large and newly renovated.

Partner

10/10

Exceptional

04 Oct 2024

Jozabel M

Exceptional staff, exceptional food, just all around exceptional! Location is great and walkable to Salisbury Cathedral/Magna Carter and the Salisbury Market/Old George Mall. Disclaimer: The Chapter House is from the 16th century so the floors creaked and are uneven with no lift. The reception is a small desk at the bar. Overall, still has a lovely and charming stay. Only downside is we stayed one night and would've loved to stay longer.

Leisure Partner