Name: The Stones Hotel
Address: A345 Salisbury England Sp4 6At, Salisbury, SP4 6AT, GB

10/10

Exceptional

19 Jul 2026

Maria

Stones hotel was conveniently located and offered us a lovely place to stay as we explored nearby sights. We had the absolute pleasure of meeting Becca who went completely out of her way to ensure that our stay was absolutely perfect. Highly recommend.

Partner

6/10

Pleasant

15 Jul 2026

Anna

This hotel had the nicest front desk clerk, Becca. She was incredibly helpful, kind and professional. The cleaning staff was also very nice.

However, in summer, without air conditioning the room was unbearably warm and stuffy. Some of the normal amenities were missing and the restaurant was nothing to write home about.

Great location to see the area and with great staff, I would stay again.

Self

8/10

Excellent

29 Jun 2026

Robert

Motel about 5 miles north of Salisbury. Room very spacious and cool in a very hot week, on-site restaurant, lots of parking. Staff always friendly and helpful
Breakfast buffet a bit disorganised and quality variable
Not many amenities nearby

Self

10/10

Exceptional

18 Jun 2026

Rich

The Stones Hotel provided a nice stay for us. Clean, quiet & friendly. They are right on the bus line to go into Salisbury, which was a very nice town. We would love to come back!

Partner

2/10

Poor

07 Jun 2026

Xiaonan

One of our rooms was very hot and loud because it’s near the extraction fan from the restaurant. Another room where my parents stayed, the heating was on (during a May heat wave) and the tap/showering water was boiling hot with no cold running at all. The staff came to check, said there are no spare rooms to switch to because of the bank holiday weekend. They called the manager, promised to give me an answer, but then I saw ran to her car and never showed again.

I asked another staff member. They called the manager and said they will give me partial refund and discount for breakfast, but I will need to wait until 9am tomorrow for the manager to come. We waited until 11am and the manager never showed up. I left my number to ask them to call me. No returned call.

I have asked agent to follow up with them. Again, 1st they said they will refund, but need to wait the manager to sign off. I just received message that this hotel refused to refund. They charged double their usual rate and they provided little to no service, no management and poor living conditions.

Family

6/10

Pleasant

29 May 2026

Mike

I stay here frequently due to the ideal location for my place of work, since the hotel changed hands several years ago it hasnt been the same, its very poorly staffed, often only one or two staff in at any one time, having to deal with check-in, the bar and any resturant needs.
I have stayed in numerous rooms and all seem to have no or little regular maintenance especiall the showers where a good de-scale of the heads, and repairs to the controls are neccessary. Most of the staff are very helpful however I feel the overall management of this hotel is the primary cause of the issue mentioned.

Self

10/10

Exceptional

25 May 2026

Vikas

Clean, warm and cozy room. Plenty of parking and relatively quiet.

Self

8/10

Excellent

24 May 2026

Judy

Enjoyed our stay, although should have had things pointed out to us on check in. Didn’t have our room serviced as missed the sign. Lady on check in could have been little more welcoming. Ground floor room, curtains didn’t pull together well, and kettle leaked.

Partner

6/10

Pleasant

23 May 2026

Philip

A good location for our short overnight trip. We arrived after 10pm which was fine. Staff on the desk were practical but not super welcoming. It was a hot day and we had our dog with us. When we got to our room it was absolutely stifling and there was no way we could stay in the room with him. So we requested a room change (Note there is no air con in the hotel! The receptionist seemed a bit overwhelmed but did a good job of finding a much cooler ground floor room which was absolutely fine apart from the fact that the shower and sink only ran hot water and very hot water! Tbf we knew that but just wanted a much cooler room. Room was nicely set out and comfortable. As hotel it looks nice and rooms are nice but the lack of air con and staff on the desk not quite on the case are the main reasons for the lower score. We would visit again as it was a good price. We didn’t have breakfast.

Partner

8/10

Excellent

11 May 2026

Lynn

The stay was very good. My only slight criticism was that the digital check-in details, in which I gave details about my arrival and a request for a first floor room didn’t appear to have made it to the reception staff. The actual check-in receptionist was very good.

Pet

6/10

Pleasant

06 May 2026

Helen

The property was well located for an overnight stop on our way from Heathrow to family in Devon. Check in was smooth and staff welcoming. Room was ok. Bathroom floor prob needed a clean round edges as fluff and couple of dead flies were behind bathroom door. Shower was very hot. Hard to control temperature and at times was near scalding. The curtains in the bedroom had seen better days. Not hung properly so overall look tired. Bed sheets were clean and bed was comfy. Coffee and tea making avail but we didnt use. Lack of plugs made it difficult to dry hair as only mirror was on opposite wall near door. Breakfast: As it was a Bank Holiday Monday on the hotel info said served till 10.30am instead of the usual 9.30am. We arrived at 9.15am and told all the hot buffet items were finished but we could help ourselves to fruit and pastries, yoghurt. We were offered a cooked breakfast to order by staff. It would have been nice to know that May Day BH was not included in your regular later serving hours. Overall I had a good sleep after a long international flight. For the price paid it was fine. So minor adjustments in the decor and cleaning could be improved.

Partner

6/10

Pleasant

02 May 2026

Dawn

Unfortunately the kitchen had no gas and this meant there was a very limited menu for both dinner and breakfast

The veggie alternatives were not for us, so we had to travel to a local place for food.

Breakfast was a bit of a disaster as that gas problem meant everything was microwaved or stewed.

Everything tasted strange and very sweet. Not a pleasant experience

Sorry Stones. We won’t be back.

Partner

4/10

Poor

23 Apr 2026

Ben

Unsatisfactory. No kettle in the room—I had to ask twice. Restaurant service was slow and inattentive. The steak pie had very little gravy, and the same staff member was on her phone at the service counter, so I couldn’t request more. No offer of dessert. The bedroom door emits a mini alarm when opened, which is irritating late at night. The walls are thin, with corridor doors slamming and disrupting sleep. At breakfast, up to five staff were gathered near reception, coming and going for drinks, but none assisting in the dining area; only the chef entered the buffet area, still wearing an outdoor puffer coat. On checkout, I was asked for an additional balance despite having already paid in full; when I produced my receipt, the manager (polite and not suspect of wrongdoing) immediately resolved it, suggesting a system error.

Business

10/10

Exceptional

22 Apr 2026

Susie

Great hotel, plentiful parking. I leave my windows open at night when I'm asleep but had to shut it at about 5am when cars started zooming down the A road outside - once shut, I could hear nothing.

Comfortable bed, clean. Large room. No lifts so if you're struggling with mobility, one to think about.

Self

8/10

Excellent

11 Apr 2026

Mark

Renovated hotel with large rooms and easy free parking. However, the receptionist was not very inviting and the room was cold when we arrived. Warming it up took a while to work it out.
The bar was only partially manned and breakfast was plentiful but missing orange juice.

Partner

10/10

Exceptional

03 Apr 2026

rachael

Great parking, spotless room and helpful staff

10/10

Exceptional

17 Mar 2026

Michelle

Very nice

Partner

8/10

Excellent

17 Mar 2026

Linda

Clean room, big comfy bed and spacious room

Partner

10/10

Exceptional

09 Mar 2026

Madeline

Everything was ready when we arrived

6/10

Pleasant

04 Mar 2026

John

Hotel was good. Nice room, good food and friendly/attentive waiting staff. Receptionist seemed distracted texting on her phone rather than dealing with people checking in etc.

6/10

Pleasant

28 Feb 2026

Linda

Room was spacious but the heating was on full blast when we arrived. Arrived and computer was down so couldn’t check in and was told it was 3pm check in although advised for 2pm

10/10

Exceptional

05 Feb 2026

James

Great hotel . Clean comfy and spacious.

Business Self

10/10

Exceptional

01 Feb 2026

Rajesh

Clean room, supportive staff and good view from the room.

Leisure Partner

8/10

Excellent

23 Jan 2026

James

The location was perfectly situated and the hotel was very clean. The check-in process as polite friendly and informative. The room was spacious, with tea/coffee making facilities. I did send a request 3 days prior to arrival asking for a room with a bath rather than shower, but alas they said they don’t have any.

Business Self

10/10

Exceptional

22 Jan 2026

Marian

Everything. Ever helofu

10/10

Exceptional

26 Dec 2025

toan huu

A lovely hotel located about 15 minutes from Stonehenge and 15 minutes from Salisbury town centre. The room was spacious, and the heater worked perfectly—nice and warm. Everything was clean and well maintained. Nora at reception was lively, helpful, and incredibly bubbly, which made the stay even more enjoyable. Highly recommended, and I wouldn’t hesitate to stay here again if I’m in the area.

Leisure

6/10

Pleasant

23 Nov 2025

Tom

Rooms a good size, but the TV was only via internet log-ins. Shower was not very powerful. Restaurant service was extremely slow. I had to wait 25mins for a drink..

Business

10/10

Exceptional

04 Nov 2025

Elizabeth

Only stayed one night, and they accommodated a very late check-in of 2:30am due to a delayed flight. When we woke up we were able to appreciate the gorgeous scenery. Rooms were clean and they provide coffee, tea and creamer in the room.

Leisure Family

10/10

Exceptional

22 Oct 2025

Annette

Great room at a great price.

I had a suite with two bedrooms which will sleep six people comfortably, absolutely spotlessly clean, it had a mini kitchen and living room to relax in.

Partner

10/10

Exceptional

18 Oct 2025

A

Just a quick over night stay

Arrived at 9pm quick check in, a couple of drinks in the bar, reasonably priced too!!!
Didnt have dinner or breakfast as we left around 6.45am. On the whole very comfortable and clean.

Partner

6/10

Pleasant

06 Oct 2025

Sean

Only gave 1 star for staff and service , staff there was very polite and helpful,

8/10

Excellent

04 Oct 2025

Damien

Beds were comfy. We did have a room with the kitchen extractor exhaust out side the window which was VERY loud and asked to move rooms. Other than that it’s a nice place to stay

6/10

Pleasant

02 Sep 2025

Rob

Train your lovely staff and Stones won’t sink

Clean basic rooms with good beds and a decent shower
Good staff but clearly under trained. Being unable to open a bottle of wine , pronounce the names , serve the wine and present a bill should be easy fodder

Reception tried hard to please us and were attentive. Everything seemed focused on weddings and the wedding guests keep you up chatting outside late . Get a room off the front for peace and quiet

Friends_and_family Friends

6/10

Pleasant

23 Jul 2025

julie

convenient, clean and comfortable

It was ok and clean and comfortable, I was hoping that there would be food available or room service but not during the day, plenty of parking and was quiet, I would recommend for a short stay as convenient for Salisbury and surrounding area. the room was a good size.

Self

10/10

Exceptional

21 Jul 2025

Iuliana

Staff are exceptional. It’d be nicer if room was airconed but otherwise loved everything

Leisure Partner

10/10

Exceptional

15 Jul 2025

Susan

The Stones Hotel - a great place to stay

We had a 3 night stay at The Stones Hotel Salisbury. The Receptionist Angelina (I think) weekend 13 - 15 July - was excellent
She had a sincere smile. She was professional and very helpful. It was extremely hot and she arranged for a fan to be provided. A very pleasany lady. The Executive Double room is roomy with a fabulous large bed with very comfortable quality cotton bedding. The bathroom is a nice size with a large walk in shower cubicle. The overhead rain shower is powerful and large with an alternative hand shower all very simple to use. We were visiting friends who insisted we eat with them so we cannot comment on the restaurant or the food but the menu is extensive. All in all a very nice place to stay and we will return in the future.

Partner

6/10

Pleasant

24 May 2025

gary

Stop over

Clean and comfortable had to get room swapped as no hot water. Had free breakfast and a drink for our inconvenience
Staff dealt with it very quickly and smoothly

Partner

10/10

Exceptional

05 May 2025

LISA

Such a great place to stay when visiting Stonehenge and surrounding area. Lovely room, very kind staff, and convenient location if you have a car. Would definitely stay here again when in the area.

Leisure Family

6/10

Pleasant

03 May 2025

Corey

Could of done with a hoovering as after my shower my feet picked up alot of dirt from the carpet. Alot of noise from outside in the morning and some drunken fool making alot of ruckus late at night with his shouting

Shower was nice but limited on the temperature. Located on a main road with petrol station close by.

Staff were friendly and welcoming

Leisure Self

6/10

Pleasant

02 May 2025

Michelle

Staff was nice enough. Dinner in the restaurant was meh for the pricing. Ordered a steak and kidney pie. What we got was a mushy gravy in the crust. Didn’t eat any but they wanted to charge us for it anyway. Otherwise it’s a clean hotel.

Leisure Family

6/10

Pleasant

25 Apr 2025

Mike

I've stayed here many times over the years, nothing much has changed since my last visit, the rooms, food and most of the staff are good, however on this occasion I had an issue with my door access lock, one evening I couldn't gain access to my room, unfortunately the person in charge didn't handle the situation well, she clearly doesn't have any hospitality experience or customer facing skills, she eventually got the manager in from home and they did manage to open the door before a locksmith was going to be called, I didn't get any apology for having to wait an hour when I needed to get to bed.
As I've mentioned before, this place could be very good if the right management were in charge.

Business

10/10

Exceptional

23 Apr 2025

Susan

There was plenty of parking and the price was perfect!

Leisure Partner

8/10

Excellent

16 Apr 2025

Allison

The Stones

This is our forth stay at the Stones, nice hotel, staff are very friendly, bar area is comfortable.
I do wonder why when most people share a room they only put one chair in them ?
Also a few polite notices in the hall ways to remind other guests to be quiet when walking past the rooms ?
That said we would recommend this hotel.

Partner

10/10

Exceptional

14 Apr 2025

Gwen

Hotel is great. Easy to find and has all the facilities you need.

Leisure

8/10

Excellent

07 Apr 2025

Kelera

Nice clean, comfortable room. The sound of doors being opened/closed outside in the corridor seems extra loud for some reason. Maybe it’s just where my room was situated but yeah. Found it hard to sleep with all the clicking and closing of doors.

Leisure Self

8/10

Excellent

01 Apr 2025

Stacey

Great views & super comfy bed

The room was nice and clean. Very basic unfortunately. Gorgeous view from our room. Bed was so comfy. Staff were really friendly and helpful.

Partner

6/10

Pleasant

31 Mar 2025

Derek

Was okay. Would stay there again.

Leisure Self

10/10

Exceptional

28 Mar 2025

SHAWN

Good food, has a bar, bed is comfortable, shower was wonderful

Leisure Self

6/10

Pleasant

24 Mar 2025

Maria

There was not adequate staff for the services. Both times we attended the restaurant for dinner, we waited nearly an hour & our food order was wrong. The price of the food was steep for the quality. The staff was annoyed with our questions.

Business_and_leisure Partner

10/10

Exceptional

23 Mar 2025

Robert

Have stayed at hotel before. The staff are very friendly professional and helpful, this was one of the reasons for booking again.
Plenty of on site parking.
We will use the hotel again.

Leisure Self

6/10

Pleasant

23 Mar 2025

Carly

The hotel is pleasant and is in a great location. The rooms were basic but clean. On arrival the member of staff on reception didn’t have a lot of knowledge when being asked questions. Breakfast times as one example and had to go and find out. Perfectly polite but just not very informative or seemed confident in her role.
Breakfast on our first morning was a little strange being asked what we wanted to eat before we’d even sat down. The bacon had a funny after taste and the mushrooms were from a can and not very nice. We didnt have breakfast there again and wish we had t spent the morning on the one for the first morning and gone elsewhere.
When asking for a drink from the bar at 2pm with our group of friends I had to ask the person on reception as there was no one at the bar and I was told that it was not possible as there was nobody from catering to serve us. She did then attempt a coffee for two of us and we had to send one back as it tasted like burnt milk. We also were made to feel like we were just an inconvenience even asking for a drink.
All in all there just weren’t enough staff and one person on duty for the entire hotel lounge, bar, restaurant, just wasn’t enough.
Such a shame as it has so much potential.

Leisure Family

10/10

Exceptional

21 Mar 2025

Adrian

Great location for Salisbury just £11 in a taxi.

Great rooms very comfortable and super friendly staff.

Business Self

2/10

Poor

10 Mar 2025

Edoardo

Noisy rooms, no soundproofing

I asked for a quiet room as I was in a business trip. But next door was noisy at night and being lound. I tried to reach the reception from midnight to 1am in the morning. No one was there. Basically you can do whatever you want at night and no one can help.

Business

10/10

Exceptional

25 Feb 2025

Sandra

A great room with a comfortable bed and lovely bathroom. Dinner was also lovely.

10/10

Exceptional

23 Feb 2025

Ashley

Great hotel

Amazing stay staff where all wonderful would definitely stay again

Business

10/10

Exceptional

02 Jan 2025

Lorena

Amazing service.

The hotel is really nice, but the people working there are AMAZING. The two girls at the reception were so lovely and helpful (I think one was called Kelsey, sorry! I’m terrible with names). Check in and check out on point and when we asked for some towels we got them in minutes.
I recommend this place without any doubt.

Partner

4/10

Poor

01 Jan 2025

Ian

This place reeks of \"owned by foreign conglomerate which only vaguely understands how a hotel should operate and has little to no direct oversight of day to day management.\" I've never regretted a hotel choice so quickly in 15 years. They advertise themselves as some kind of country hotel with a bar and restaurant, but both were completely dead at 1700. The one receptionist was also the bartender. 6 quid for a pint, which felt really overpriced given the rest of my experience. No outdoor area to drink and smoke, so the receptionist said I could use the large patio out back... which was unlit and only accessible through a maze of corridors with automatic lighting and then a fire exit.

After all that I just skipped everything else and went to my room to watch the large smart TV in bed. The next morning, reality set in. I saw the showerhead was extremely corroded. When I turned the pressure on, the 12\" diameter showerhead FELL OFF, missing my head by inches. So I tried to make a coffee to wind down from that only to see the kettle was extremely corroded with residue in the bottom that looked months old. Complained to front desk and got swapped to another room across the hall, but they coded the key card wrong. So I had to trek the 100 yards back to the desk with all my gear to get that fixed. In the new room the kettle was also filthy. And it didn't have a smart TV. They did refund my first night, but I am just so genuinely perplexed and annoyed by the entire affair.

Leisure Self

8/10

Excellent

25 Dec 2024

Anthony

Property employs a pile of overseas staff and they are not the best I have encountered.

10/10

Exceptional

22 Dec 2024

Alexander

It was great.

Partner

8/10

Excellent

27 Nov 2024

Lester

Nice room, well equipped a bit cold

Rooms are nice and well equipped but is a bit cold also situated on a main road traffic noises quite loud.

Business

8/10

Excellent

20 Nov 2024

Isabelle

Room facilities were good although lighting could be improved, ie bedside lights are not good for reading in bed. Bed themselves are very comfortable. I really like the bathroom facilities and lovely big towels.

Leisure

4/10

Poor

15 Nov 2024

Dominick

We booked an executive double. The room we got was completely substandard. The overhead shower was broken, the window was cracked, the window didn't shut properly, the blind was broken, the floor strip between the bedroom and bathroom was loose with screws sticking up, the hand soap pump didn't work, there was no loo roll holder. On top of this, because the blind was broken, we didn't see that the window was open when we arrived, with a flat roof outside connecting multiple other rooms. This is a huge security risk, especially when the window is broken. Additionally, the room was by the kitchen and it was super noisy; sounded like a generator turning on and off every few minutes. In the morning, when we went to discuss with reception, they confirmed we weren't even in an executive room. While I am grateful we were moved to a better room for out second night, we shouldn't have been in a basic room to begin with and the room was totally unsuited to having people stay in it anyway. I will not be reusing.

Leisure Partner

10/10

Exceptional

11 Nov 2024

Darcy

Excellent room. Soft beds. Very nice

10/10

Exceptional

06 Nov 2024

Carlo

Generally really good, clean and comfortable rooms, bed amazing for a good night sleep!

Leisure Partner

10/10

Exceptional

01 Nov 2024

Peter

Great value for money

Only stayed for 1 night but will definitely stay again.

Business

10/10

Exceptional

21 Oct 2024

Roberta

Excellent Hotel

It is an excellent hotel

Self

6/10

Pleasant

06 Oct 2024

Anthony

Sadly disappointed

There was a wedding during the day but they didn’t tell us that the restaurant wasn’t open for food in the evening. Either email or twice on reception when checking in and asking question about other information. The light on mirror wouldn’t switch off ,which shown into the room. Very noisy in the room as next to main road, better windows would have helped. Disappointed for the price

Friends_and_family Family

8/10

Excellent

21 Sep 2024

Robert

Staff very friendly and helpful. Spacious room. Plenty of parking.
Down sides, restaurant was closed for a function, we did not know until arriving at check in desk. This did not impact us this time but may impact others.
Hotel is out of Salisbury town centre, but there are bus stops very close to the hotel . Buses are frequent and very reasonable. This makes the hotel accessible to town.
Would I use the hotel again? - Yes

Leisure Partner

10/10

Exceptional

16 Sep 2024

Mike

Had many stays here, got to know the staff fairly well, all pleasant to deal with, good dinner and breakfast, a few issues with the rooms which need rectifying but overall a good place.

Business

8/10

Excellent

16 Sep 2024

Purely

Very nice room,comfy bed.
Very helpful staff, seemed very short staffed though. The 2 ladies were doing everything - reception, waitressing and bar!
Disappointing dinner, frozen pie.

Leisure Friends

10/10

Exceptional

16 Sep 2024

Annette

Spacious and good accommodation with free parking enjoyed our stay here.

Leisure Partner

4/10

Poor

15 Sep 2024

Jack

I stayed at your hotel from Friday 13th September to Sunday 15th September and didn’t enjoy my stay.

Firstly, I payed £200 for a twin room. There was mugs, coffee and tea yet no kettle to boil water. I had to ask at reception for a kettle and when it was delivered to my room I was told that I hadn’t paid for the room, I then showed the lady my bank statement and confirmed I had paid on my Friday arrival. She had told me that she would go check but if there was an issue with payment, why wasn’t it outlined when I arrived and paid because it had been withdrawn from my bank account.

As well as this, I went to have a shower on the Saturday morning before I had to go out for the day and with shampoo and shower gel already applied, the shower cut off. I had to wipe off the shampoo and shower gel with a towel and then the shower didn’t work for another 30 minutes as well as the tap in the bathroom.

In addition, I was asleep in my room on the Saturday night and was woken up at 01:00AM on the Sunday by two women entering the room, they had been given a key to the room but they had quickly turned around as soon as they realised somebody was occupying the room, this made me feel very uncomfortable with the safety of the hotel and when I called reception about this, I was told that it had been sorted, which didn’t put my mind at ease.

I expected better from a hotel with mostly positive reviews but I’m very disappointed with my two night stay and especially with the amount I’ve paid f

Leisure Self

6/10

Pleasant

14 Sep 2024

TERESA

Beds were so hard I had very little sleep. Will not return because of this.

Partner

10/10

Exceptional

06 Sep 2024

Alan

Salisbury stones

Everything was well presented. The evening meal was excellent and very tasty.

Partner

8/10

Excellent

01 Sep 2024

Mike

I stay here several times a year as the location is perfect for my place of work, and I make use of the small but adequate gym, the hotel is making progress since its takeover, the menu has changed and there is a nice selection and choice, I do sometimes still encounter a mix up with my bill or room type, but these are always rectified by the helpful staff.
I do hope the hotel continues to improve as its generally a pleasant place to stay.

Business

10/10

Exceptional

05 Aug 2024

Lucinda

Great location. Lovely property. Stayed previously and will definitely stay again!

Leisure Friends

10/10

Exceptional

29 Jul 2024

Anna

The best hotel ever “The stone hotel”

Service was great, everyone was super nice. I never slept in more comfortable bed that I had a chance in the stone hotel. Many many thanks. I loved it 💚

Partner

8/10

Excellent

15 Jul 2024

Jean

Pleasant check-in staff. Clean twin room. Television didn’t work, a lo g wait for help but it was Saturday night. Would have liked shower- cap, tissues in the bathromm or available at desk. At the price, a basic continental breakfast should be included.

Leisure Friends

8/10

Excellent

15 Jul 2024

Clive

Enjoyable stay

It was second stay at the hotel and whilst it wasn’t quite as good as the first visit it was very enjoyable and relaxed stay. The main issue was televisions, the first room the tv didn’t work properly, the second the tv didn’t work at all, the third room was a twin room not a double fortunately the fourth room was perfect and due to the problems we had the duty manager offered us 50%off our evening meal which we gladly accepted and it was very good.

Partner

8/10

Excellent

30 Jun 2024

Angela

Great stay for Stonehenge

Stay was lovely, however there was a school prom one night followed by a wedding the next. Although it was lovely to see the promers arriving, it was directly outside our ground floor room which meant having to close curtains early to avoid being on show. Wedding also meant we couldn’t use the restaurant and limited parking, again, not a huge problem, would have just been nice to know about these events before our stay. Overall lovely stay and great staff. Thank you.

Friends_and_family Family

10/10

Exceptional

30 Jun 2024

David

Great shower. Close to Stonehenge and Salisbury. Plenty of parking. Friendly staff.

6/10

Pleasant

23 Jun 2024

Carol

Lots of niggles with room. Couldn’t get cold water out of washbasins mixer tap, only hot and warm. At bedtime I had to go to reception and ask for a bottle of cold so I could have some to drink after giving up on the mixer tap. Also toilet roll holder wonky so roll kept falling of. Lampshade very lose and wobbly. Just seemed like no attention to detail

Leisure Partner

10/10

Exceptional

21 Jun 2024

Susan

Great Staff Welcoming friendly. Thanks

Exec room needed 2 comfy chairs and a table. TV did not swivel.Door closers noisy, clunk bang from 6 am in the morning. No air con so if the weather is hot an option of opening the window is a choice of traffic noise or heat. Did not eat in the restaurant as the menu looked very average, A whole side dedicated to Mac (what ever that is).

Partner

10/10

Exceptional

15 Jun 2024

Praveen

Very clean and quit place

10/10

Exceptional

13 Jun 2024

Nicola

Always great service. Hotel location superb, easy to explore from.

Business Self

8/10

Excellent

11 Jun 2024

Geoff

Really nice country pub, with excellent and extensive menu for all.

Leisure Family

10/10

Exceptional

10 Jun 2024

Colin

Weekend Business Stay

Hotel was easy to find. Once inside the staff were all very pleasant and friendly. Room was a bit minimal but had everything you needed. Lovely bathroom and great shower. Food was amazing - although I left too early for breakfast on both mornings, it smelt lovely! View from my window was lovely to wake up to - I was on the side overlooking the fields, not the road out the front! If I were in the area again, I would definitely stay here.

Business

8/10

Excellent

10 Jun 2024

Andrew

Not a bad stay

Room needs air conditioning

Business

8/10

Excellent

08 Jun 2024

David

Apart from some water issues which were fixed in less than an hour, a pleasant enough stay

Partner

8/10

Excellent

06 Jun 2024

James

There were a few niggles in my room, but nothing drastic, hence the 4 stars in areas.
But the team working, especially when we checked in, were friendly and helpful.
The road was quite close to my room, but I couldn't really hear it, so didn't disturb me at all.
And travelling for work, often in a truck, it's not always easy to find somewhere that can accommodate this, but The Stones have a massive car park, so this was a huge plus.

8/10

Excellent

01 Jun 2024

mark

Very good clean, easy parking

Leisure Self

10/10

Exceptional

01 Jun 2024

John

Ideal for our needs

Leisure Family

8/10

Excellent

28 May 2024

Mike

I stay here frequently as I make use of their small, but functional gym, the hotel is fine, staff do their best to help, usually a lack of staff at busy times isn't ideal, but I would stay again

Business

10/10

Exceptional

26 May 2024

Lisa

Staff on Reception and in the Restaurant were welcoming, friendly and professional.
Bedroom large size and well equipped with ironing board and tea and coffee making facilities.
Lovely shower.

Leisure Partner

10/10

Exceptional

20 May 2024

Simon

Beautifully clean , large room and very helpful friendly staff

Leisure Partner

10/10

Exceptional

18 May 2024

peter

Staff was excellent and helpful. Room were nice and beds are comfy. Restaurant in the hotel, although we did not dine there. Several restaurants/take-aways within 5 minute drive and the also deliver. 15 minute drive to Stonehenge. Definitely worth staying there

Leisure Family

8/10

Excellent

08 May 2024

Verified traveler

Comfortable nights stay

Checked in fairly late, receptionist was friendly and polite. Hotel was very quiet. Room was comfortable and clean although the shower tray had someone else's hair still around it and was not very clean. Bathroom was a good size with and nicely done. Decent sized shower cubicle but the water was far too hot and took ages to get it to cool down, the shower rail was very wobbly and falling off the wall. The beds were nice and comfortable and black out curtains were good. The breakfast was average and the kitchen/waiter staff were friendly. We only stayed here to attend a family event, but would probably stay again if needed.

Friends_and_family Family

6/10

Pleasant

28 Apr 2024

Verified traveler

Checking in was efficient.

The room was as described but I could hear everything for other rooms
Hair dryer, shower etc.
The bed light turned on by itself.
Main shower head didn't work fully, and lots of damaged paintwork visable.
Breakfast was not a option as didn't start until 8.
When I had to check out at 7:30

Business

8/10

Excellent

26 Apr 2024

Mike

I’ve left several reviews for this hotel, the main issue I always find is the lack of staff at busier times, I spoke to one member who was in charge of the reception, bar and restaurant, this is fine if the hotel is very quiet but not so good when busy. Rooms are great though, fairly limited breakfast but enough for my needs.

Business

2/10

Poor

22 Apr 2024

Christopher

We stayed here for our wedding anniversary weekend in Salisbury. The check in was disastrous, the service in the restaurant was poor and on our anniversary night the restaurant was closed for a wedding!! As there were no other restaurants within walking distance we went to the garage nextdoor for some sandwiches. Great way to spend your anniversary!!!

Leisure Partner