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Gray Manor Hotel

Salisbury · United Kingdom

Salisbury RoadView location

8.2/10Excellent483 Reviews
Cleanliness7.8/107.8
Service9.0/109.0
Comfort8.2/108.2
Condition7.2/107.2
Neighborhood8.0/108.0
Amenities7.2/107.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gray Manor Hotel

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a television in a common area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:30 AM to 10:00 AM. Featured amenities include a 24-hour business center, luggage storage, and an elevator. Planning an event in Salisbury?

This hotel has 86 square feet (8 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite. Stay in one of 26 guestrooms featuring flat-screen televisions.

Read more about this hotelShow less

With a stay at Gray Manor Hotel in Salisbury, you'll be in the historical district, within a 10-minute drive of Stonehenge and Thruxton Kart Centre. This hotel is 13.5 mi (21.7 km) from Salisbury Cathedral and 3.1 mi (4.9 km) from Thruxton Circuit.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as coffee/tea makers and a turndown service.

Featured amenities include a 24-hour business center, luggage storage, and an elevator. Planning an event in Salisbury? This hotel has 86 square feet (8 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
    • Pet deposit: GBP 100 per stay
    • Service animals are exempt from fees
    • Crib (infant bed) fee: GBP 14.0 per day
    • Rollaway bed fee: GBP 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Afrikaans

    English

    Dutch

Nearby attractions

Thruxton Kart Centre 4.6 km / 2.8 mi
Thruxton Circuit 4.9 km / 3.1 mi
River Test 5.6 km / 3.5 mi
Tidworth Leisure Centre 6 km / 3.7 mi
Museum of Army Chaplaincy 9.5 km / 5.9 mi
Hawk Conservancy Trust 9.9 km / 6.1 mi
Woodhenge 10 km / 6.2 mi
Durrington Walls 10.2 km / 6.3 mi
Museum of Army Flying 10.2 km / 6.4 mi
Stonehenge 11.5 km / 7.1 mi
Danebury Iron Age Hillfort 12.3 km / 7.6 mi
Charlton Lakeside Leisure Centre 13.1 km / 8.2 mi
North Wessex Downs 13.3 km / 8.3 mi
Anton Lakes Nature Reserve 14.4 km / 8.9 mi
Raymond McEnhill Stadium 14.4 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Lift access
  • Garden
  • Terrace
  • Concierge
Show 15 more facilities & services
  • Luggage room
  • Grill/BBQ
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 3
  • Children playground
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Gray Manor Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Gray Manor Hotel

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Gray Manor Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Gray Manor Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Gray Manor Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Gray Manor Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Gray Manor Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gray Manor Hotel

8.2
Excellent
483 Reviews
Cleanliness
7.8 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
7.2 /10
Neighborhood
8.0 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
24 Jul 2026
Pippa
Our room was very dirty.
There was pink scum around the basin and bath.
Cobwebs above the bath.
The laminate flooring was uneven and chipped.
There were food crumbs in the bedside drawers.
I don’t think this room has been cleaned for a while.
Breakfast was ok.
The fridge where the bottle milk was kept in the breakfast room had dirty stains and hair on the bottom of it. I’m glad the milk was in capped bottles.
The staff were very friendly.
I guess this place was cheap for a reason!!!
8/10
Excellent
23 Jul 2026
richie
good value, decent location close to main routes area
10/10
Exceptional
17 Jul 2026
Sofia
Great value for my stay. Enjoyed.
Self
10/10
Exceptional
13 Jul 2026
Tina
Staff were very welcoming and friendly. It was my brother in laws birthday and they put balloons in his room, gave him a cup cake and even bought him a card. All of this we didn’t ask for but made his birthday a little bit more special.
Would definitely stay here again. Play area for my son was also a much added bonus.
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
stephen
Would definitely return for a stay
Partner
10/10
Exceptional
08 Jul 2026
Kevin
All very goo
6/10
Pleasant
08 Jul 2026
Mr. Steve
We needed a stop off for the night on a journey and this was just fine. The bed was clean and comfortable and that's pretty much where the good news ends!
Rather tired property. Room was on its last legs. Laminate floor in bad condition. Plugs not attached with chains! Some dirt in bathroom. Enamel in bath is chipped.
Loo was very difficult to flush. Loo was rather filthy in the U bend.
TV fizzled out just at the end of Djokovic match and there was then no tv signal!

Breakfast was edible but not great. Sausages not the best. Bacon not the best. There is a small fridge for milk and it was filthy with a curly hair to boot! Again laminate floor is past its best and one window was smashed by the hot food!
Can I recommend this place? Sadly not.
Partner
4/10
Poor
29 Jun 2026
Thomas
Hotel needs a significant refresh. Bathrooms poor and service not good.
10/10
Exceptional
29 Jun 2026
alan
This was our second stay here and it was better than the first. The staff were 110%. Given the heat a couple of garden brollies would have been welcome. Thanks.
6/10
Pleasant
28 Jun 2026
Hamzat
The stay was ok. Building needs updating in all areas as just looks tired and dated
Self
10/10
Exceptional
26 Jun 2026
John
Fantastic few days over a very HOT week .. and the mini fridge in the room was a blessing! But then, the Gray Manor Hotel has lots of little touches that just make your stay very, very enjoyable .. and the breakfasts (delicious!) - Ideally placed for the A303, free parking, and fabulous outdoor areas for a cold beer or to just wander .. trust me, this is a great place to stay!
Self
6/10
Pleasant
25 Jun 2026
Jacqueline
Staff were lovely
Beds were clean
Everything else was just very tired looking with stains on carpets and lots of maintenance jobs needing to be done
Breakfast was ok
Friends_and_family Family
2/10
Poor
25 Jun 2026
Will
Room was dirty and dated. Decided not to stay there as they did not have air conditioning
Self
10/10
Exceptional
22 Jun 2026
Michael
I loved the vibe of this hotel. Friendly and helpful staff, a nice bar and most importantly a very doggy-friendly place. I would recommend it to all travelers :)
10/10
Exceptional
19 Jun 2026
Nikita
Room was good, needs a little updating as the bathroom floor had dark patches.
Friends
10/10
Exceptional
16 Jun 2026
Alan
Comfortable beds. great breakfast, lovely staff, and two awesome dogs!
Self
6/10
Pleasant
14 Jun 2026
Richard
I did not take dinner or breakfast. The room was adequate but “tired”. I could not get the TV to work - it was literally a bed for the night. Sorry, but I cannot recommend on my experience.
(The free ranging dog was not to my taste either - just unprofessional. I love animals but…come on)
6/10
Pleasant
14 Jun 2026
Kevin
Bit tired but ok for price, breakfast good . 2 big dogs wandering around, totally ignored guests but some would find it off putting
4/10
Poor
08 Jun 2026
Vanessa
We recently stayed at Gray Manor Hotel, and while the reception team was friendly and welcoming, the property itself is significantly run down and poorly maintained.

The grounds are highly neglected, cluttered with dilapidated sheds, and covered in rubbish. Inside the room, the lifted laminate flooring was a genuine safety hazard. Furthermore, the room was incredibly hot with only a loud mini fan provided, and a constant, heavy mechanical noise from a pump ran all night, making it nearly impossible to sleep. The Wi-Fi was also highly unreliable, and the TV would not connect to any network.

While the staff is doing their best, the hotel requires urgent attention regarding basic maintenance, safety, and hygiene. We ultimately had to check out early due to these conditions.
Partner
8/10
Excellent
31 May 2026
Malcolm
Wevhad a one night stop over to visit relatives. Found the hotel clean, tidy and relaxing. Parking was very good, rooms clean and comfortable and the breakfast was good for the overall price. We will book again
Partner
4/10
Poor
30 May 2026
lucinda
I always like to start with the positive and that was the staff being very helpful and the bed being very comfortable. Sadly the room was in a sad condition. Needs some tlc. Torn wallpaper, hole in wall, hole in door, dusty lights, no mattress protector, duvet torn, duvet cover non closing so duvet came out, dirty tea spoon, stained carpet and absolutely no basics like a glass for water, hairdryer, shower gel or tissues. The chairs were small and uncomfortable if you wanted to watch TV. In general it's not a fair price for a decent room as the standard is so low.
Partner
8/10
Excellent
22 May 2026
Christian
Clean room, staff very helpful, foods and beer was good.
Self
10/10
Exceptional
19 May 2026
Nigel
I had to shorten my stay due to a change of plan, but happy with the hotel and service from the staff, hopefully my stay next time will be longer 😀
6/10
Pleasant
16 May 2026
Jacqueline
Room could have been cleaner had glass over dresser but eas dirty below the glass . Breakfast came out in dribs and drabs water for the tea/coffee was warm and not hot
Partner
10/10
Exceptional
09 May 2026
Hannah
All the staff were incredibly helpful and friendly and it is perfect for pets.
Partner
10/10
Exceptional
08 May 2026
Andrew
Friendly and helpful staff.
Good value for money.
Business
8/10
Excellent
07 May 2026
Ria
We stayed at Gray Manor Hotel as a base for visiting Stonehenge and Salisbury, and it was in a great location for both. The hotel is set in beautiful surroundings, and the staff were lovely — very chatty, welcoming, and helpful throughout our stay.

The rooms were clean and comfortable, although a little dated and in need of some TLC in places. That said, the continental breakfast was one of the best I’ve had, with a great selection and everything fresh and well presented.

One of the standout features was how pet friendly the hotel is, which made the stay even more enjoyable. Overall, a pleasant and relaxing stay in an ideal location for exploring the area.
Pet
10/10
Exceptional
06 May 2026
Mike
Lovely stay away for work
10/10
Exceptional
03 May 2026
Ian
We booked this hotel for its location and price, on arrival the staff were so friendly and welcoming, we extended our stay by 1 night, set in a lovely location. The night before we checked out we had already booked up to stay again for longer, this has now become our new hotel to stay in every time we come down to see family and friend. Excellent place 5 out of 5 all round. 👍👍
Partner
8/10
Excellent
22 Apr 2026
Marie
This was lovely in many ways. My room was spotless and spacious, Breakfast was hot and plentiful with a reasonable choice. The new season has maybe not kicked in as some of the outside areas could do with a little tidy up. All the staff I met were friendly and helpful.
This is not the fault of the hotel, but it is worth noting that there are few public transport links to the local towns and seemingly none before 9.30 am or after about 7 pm.,
Self
10/10
Exceptional
15 Apr 2026
Catherine
Breakfast was plentiful and good quality.
Staff are fabulous at this hotel and I keep coming back.

Disappointing at the change in dinner menu. If you don't like Indian food you'll need to eat out
Self
10/10
Exceptional
13 Apr 2026
Luke
Great as always
6/10
Pleasant
11 Apr 2026
Nathan
Breakfast was very good. Rooms were worn with loose vinyl planks for flooring. Noisy pipes in one room. Considerably more wornout than the photos showed
Friends_and_family Family
4/10
Poor
09 Apr 2026
Lisa
Not impressed food not good place run down
8/10
Excellent
06 Apr 2026
Jyoti
The location of the hotel was good for our purpose. Rooms were spacious.
10/10
Exceptional
22 Mar 2026
Kathryn
Such a pleasure staying here for the night while i was visiting my son. The staff was so friendly and welcoming. Breakfast was delicious. Highly recommended
Friends_and_family Friends
4/10
Poor
15 Mar 2026
Megan
the Gray Manor Hotel and Wedding Venue:

We got our room and after going into the room finding out the cleaners had not been in there. All the bed sheets and pillows were stained and there was hair all over the place. I went back to the reception to complain, and a man came out in his bathrobe with no shoes on and his chest hanging out; he had clearly just gotten out of bed. He eventually gave me another room, but this one was just as bad, with lipstick stains all over the headboard and a filthy bathroom.

The rest of the night was an absolute disaster. There was a huge vibration noise coming from the taps and a constant beeping noise coming from the hallway that made it impossible to sleep. This place was a total nightmare and definitely not what you would expect from a hotel and wedding venue. I would not recommend staying here.
Partner
10/10
Exceptional
13 Mar 2026
stuart
Lovely Hotel. The team were extremely helpful and friendly. Breakfast was a good selection and very good coffee. I will stay here again
Self
8/10
Excellent
01 Mar 2026
Andrea
The staff were lovely , the room was comfortable .
Food was nice .
The only down side it was very cold in the hotel .
Both the guard dogs were lovely and brilliant temperament for such big dogs really friendly .
Friends_and_family Family
4/10
Poor
23 Feb 2026
Clare
The room was not very clean, the flooring was all uneven, no toilet paper in the toilet. The bar area was very cold, no Vodka stocked in the bar. Reception staff were wonderful very welcoming. The whole place is very dated needs decorating throughout and all the flooring needs replacing. The shower was terrible you had to hold the head whilst showering or the water went everywhere. The grounds were quite beautiful.
Friends
4/10
Poor
20 Feb 2026
Dave
No heating in bar and dining area. Evening bar meal just ok. Bathroom very tired. Shower hose not long enough to fit on wall bracket. ( shower in one hand soap in the other) bed clean and comfortable.
Self
2/10
Poor
18 Feb 2026
Colin
No heating despite low outside temperatures. rarely any hot water. TV would not move from welcome screen.
Limited dinner menu, mainly burgers or curries (not all of them available).
Only one visible member of staff each day. Receptionist also covered the bar, food orders, waiting etc.
No fried eggs at breakfast.
Potentially dangerous use of electrical extension reels.
Self
6/10
Pleasant
14 Feb 2026
Brian
Needs an update. Improve the showers and bedding and do something on soundproofing
Leisure Self
8/10
Excellent
20 Jan 2026
David
Staff are very welcoming.
Business
4/10
Poor
11 Jan 2026
LAWTON
We feel like there should be at least a partial refund. The plumbing was not working so we didn't get the breakfast buffet. They did provide a pastries,granola bar,yogurt and juice, and a couple free drinks from the bar. We were counting on the buffett sustaining us through a long day of travel and were very disappointed. The staff was friendly and did their best I suppose,however,it is hard to understand how building maintenance issues are not planned for.
Leisure Partner
8/10
Excellent
30 Nov 2025
Dewi
All great given cost/value. It's more of a small wedding venue really but suited my quick overnight. Friendly staff and really good breakfast cooked very nicely. Very happy. You even get greeted by friendly wolves on arrival - lovely huge dogs😍. Made my day! Don't hold the door for them though as they will only use the dog flap😂
Self
10/10
Exceptional
24 Nov 2025
David
Excellent. Thank you.
Business
8/10
Excellent
12 Nov 2025
David
Staff a happy and very welcoming.

Breakfast is excellent.
Business
8/10
Excellent
04 Nov 2025
Linda
clean rooms
Business
4/10
Poor
01 Nov 2025
Laura
Room was neglected. There were two massive husky’s waiting for you at reception so if you’re not a dog person not great.

The lights didn’t work in the room. Only one of out 4 did. No bedside lights or plug sockets.
Room needed a good clean and was so hot we slept with a fan on the entire night in October. Shower was tiny.
10/10
Exceptional
28 Oct 2025
Kris
We were only staying one night while we were working in the area. The room was large, comfortable and clean. There is a bar which is OK (there are nice pubs a short drive away as well) and the breakfast was a standard hotel buffet but of good quality. There are some very large but very dopey and friendly dogs.
Business
8/10
Excellent
26 Oct 2025
Sally
We arrived at 7.45 pm due to traffic hold ups. The receptionist asked if we needed food and directed us to the bar where we were able to order. We took our drink back to our room and on ordering our scampi and chips we were offered room delivery. Our food arrived with minimum delay and was very tasty.
There is easy parking and we noticed several EV chargers.
Comfy bed - tea making facilities and a mini fridge.
Variety of buffet breakfast choices but we were unable to make tea as the urn had been unplugged.
Friendly helpful staff
Leisure Partner
8/10
Excellent
23 Oct 2025
Dani
It was okay ,just
6/10
Pleasant
20 Oct 2025
R.
Good bedroom, slept well, good breakfast
Friends_and_family Family
8/10
Excellent
09 Oct 2025
Dursun
Lovely staff very friendly and welcoming, pet friendly very reasonable prices, great for a quiet but also adventurous if you’re in to that.
6/10
Pleasant
26 Sep 2025
olakunle
Staff were great and very friendly, breakfast was really good and had a good variety and the property was nice. There are 2 big beautiful friendly dogs that rome the hotel, which was a pleasant surprise. My only complaint is, the carpets in the bedrooms are very dirty with unpleasant stains all over them. The hotel should consider taking the carpets out and just have hard floors instead. Otherwise a really pleasant stay.
Leisure Partner
2/10
Poor
21 Sep 2025
Patrick

Dreadful hotel and restaurant

One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs
Friends_and_family Friends
4/10
Poor
21 Sep 2025
andrew
Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.
Business Self
6/10
Pleasant
21 Sep 2025
Heather

Lovely but tired

The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldn’t use the basic facilities. Staff were pleasant. Breakfast was great.
10/10
Exceptional
18 Sep 2025
Felicity

Amazing Staff!

I have never stayed in a hotel with friendlier staff. Exceptional service.
Business
6/10
Pleasant
10 Sep 2025
Keith
Front desk staff were friendly and helpful. Room was adequate but not great.
10/10
Exceptional
31 Aug 2025
Colin

Fantastic, friendly staff

Fantastic staff .... friendly and nothing was too much trouble.
Partner
6/10
Pleasant
29 Aug 2025
Verified traveler

Hidden place

I booked this hotel as I visited the area. It is easily accessible from main roads, yet you won't hear the noises of the vehicles. The manager was kindly changed my room due to my knee and back pain. The room was clean and the staff did everything way and beyond to accommodate my needs. I have gluten and dairy intollerance, so I was provided with alternative food options to. If you are a dog lover, you are in heaven, however if you are not, just be aware that two absolutely gorgeous dogs are welcoming you. Obviously they are shedding, which makes the place a bit messy. Overall, the place is nice, but the staff makes is even lovelier.
Self
4/10
Poor
27 Aug 2025
Deidre
We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable.
1. The carpets were heavily stained.
2. The coffee mugs still had residue from previous guests.
3. The walls were marked with smears and spattering that looked like dried blood.
4. The bathroom was in poor condition, with mould and general grime.

We had also paid for breakfast for two mornings but skipped the second day — the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting.

The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.
Leisure Family
8/10
Excellent
26 Aug 2025
Jordan
The staff was great. The building and surroundings was very good. The food was good. My only real complaint was that if you kept your window open to get fresh air, there was a lot of road noise.
Leisure Partner
4/10
Poor
25 Aug 2025
Howard

😟

The receptionists was informative and quick at checking in, the room was bright and spacious, bathroom average, but upon using said bathroom we found that the shower head wouldn't stop where you needed it, just flopped down spraying the taps,which was annoying, we had no milk upon arrival, luckily we had our own, the bed was pretty low down for us older people, the pillows where thin and soft,bathroom floor was uneven.
The hotel itself is tired and needing modifications and maintenance as curtains were falling off and ceiling tiles were also in need of repair, we had to walk round the place to find somebody to serve us at the bar ....location for us was main reason for the booking, probably won't be back.
Partner
10/10
Exceptional
22 Aug 2025
David
All good
Friends_and_family Friends
4/10
Poor
22 Aug 2025
Paul

Overnight business trip.

Business stay and this wasn't the type of hotel I would pick. Price didn't reflect the standard of the room which was poor. It is a dog friendly hotel so if you have dogs its is probably OK for you. I wasn't comfortable. Or if you are getting three people in a room it would be cost effective. Breakfast was OK, nice location.
Business
8/10
Excellent
17 Aug 2025
Mrs Sarah

A great find!

A relaxing stay.
Partner
6/10
Pleasant
16 Aug 2025
Sean
Staff were really nice and welcoming.
Dog friendly, the two dogs they have a super chilled.
Hotel is showing its age, worn/marked carpets, holes in the walls where handles have hit.
Bed was comfy.
Dinner was not great.
Leisure Partner
6/10
Pleasant
14 Aug 2025
Lynn
Shower was cold room was a little tired could do with some tlc some confusion over room number/key
8/10
Excellent
10 Aug 2025
Stuart
The hotel was very tired . The staff and the location were excellent
Leisure Friends
6/10
Pleasant
09 Aug 2025
Kristina
-
Leisure Partner
10/10
Exceptional
08 Aug 2025
Holly

Lovely overnight stay

We arrived late and stayed for one night after a wedding nearby.
Was so glad for the spacious car park because I was absolutely shattered and it was so dark.
We stayed in a twin room with double and single bed. The single wasn't quite as plush as the double and my daughter was so disappointed she wasn't allowed to sleep in the big bed! The single was a bit hard but not too bad. I was grateful for the extra pillow in the wardrobe as they were a bit flat for me.
The shower head holder was loose so it had to be hand held. The bathroom was a bit weathered though clean. The toilet took an age to refill so when all of us needed the loo, it took ages to be able to flush.
Room was clean and tidy and we appreciated the kettle and hot drinks though we didn't need them this time.
There was a decent English breakfast selection, with cereals, hot drinks and fruit juices for breakfast. We arrived around 9am and had to wait for several things to be refilled. Coffee was good so that was appreciated. If I was to be picky I would've liked pastries or pancakes 😁
My daughter fell in love with the two beautiful dogs who live there and she didn't want to leave.
There was a playground on site, which we sadly didn't have time to explore.

Overall we had a really lovely albeit short stay and would definitely come back if we were ever in the area again.
Friends_and_family Family
6/10
Pleasant
08 Aug 2025
Clive
Mixed Experience – Friendly Staff but Hotel Needs Attention
We recently stayed at this hotel and while there were some positives, the overall experience didn’t quite live up to the advertised description.
The exterior of the hotel looked quite tired, with broken planters and many dead plants, which didn’t make for a welcoming first impression. Around the premises, there were numerous hotel-related items such as bins and gas canisters left in plain sight, which added to a general feeling of disorganisation.
Our room was functional but clearly in need of updating. The carpet had seen better days, and the bathroom floor felt uneven due to loose flooring beneath the lino. The bathroom itself had mismatched tiles and noticeable black mould in the grouting, which made it feel neglected.
Breakfast was adequate, but not as described. While it was enough to start the day, there was no fruit, jams, marmalade, or Marmite as advertised, which was disappointing.
On a more positive note, the hotel is very dog-friendly, and all the staff were welcoming and helpful, which we really appreciated. For the price we paid, the stay was just about acceptable, however, had the hotel matched its advertised standard, we would have been more than happy to pay a little extra.
With a bit of care and attention to maintenance and presentation, this hotel could be a lovely place to stay.
Leisure Pet
10/10
Exceptional
06 Aug 2025
Kimberley

Great friendly hotel

We stayed 2 nights. The staff there were so welcoming, friendly and happy to help. The breakfast was amazing with plenty of options from cooked breakfast to yoghurt, fruit and cereals. We had an evening meal too which was really good. The bed was comfortable and the jacuzzi bath was great. Our son loved the playarea too and the dogs were lovely and friendly.
Only negative we had was that the room wasn't as clean as expected but other than that we enjoyed our stay!
Friends_and_family Family
8/10
Excellent
30 Jul 2025
mark

Nice stay

Great hotel, very dog friendly. My room was clean and comfortable. Nice breakfast
Business
10/10
Exceptional
19 Jul 2025
Caitlin
Food wasn’t worth the money and the curtains were moldy
8/10
Excellent
09 Jul 2025
Mark

Nice spot close to Thruxton and Stonehenge

Food was great both dinner and breakfast.

Room although some attempt has been made to bring it up to date more work is needed.
Partner
10/10
Exceptional
09 Jul 2025
Martyn
Work only 10 mins away. Amesbury 5 mins. Staff very friendly and helpful.
Business Self
8/10
Excellent
07 Jul 2025
Nick

WE ENJOYED THE STAY

THE STAFF WERE VERY NICE AND ACCOMMODATING, OVERALL IT HAD A NICE FEELING , I LIKE THE CREATIVE DECOR. THE BEDROOM WAS PERFECT SIZE AND COMFORTABLE - THE BED WAS EXCELLENT, MATRESS IDEAL FOR ME...FIRM - ONLY ISSUE WAS A BED SHEET ALBEIT CLEAN WAS FULL OF BOBBLES....WE ENJOYED THE NIGHT
Partner
8/10
Excellent
06 Jul 2025
MIchael

Tired property and grounds

The staff are friendly evening meal very nice but breakfast was below par and not worth the money
Partner
8/10
Excellent
06 Jul 2025
Sian

Great option for a stopover on a long journey

We had a comfortable one night stay at Gray Manor. There was plenty of free parking and check in was smooth with the lady appearing like magic once we’d arrived! We had a spacious double room in a quiet part of the hotel. The facilities were all fine and clean. The bed was comfortable and there was a stand fan for the room which was very welcome in the heatwave we have been having. Also the windows opened properly and even though you can hear the road, it was not terribly disturbing so we slept well. We had our dinner there also and sat outside ( again you can hear the road all the time). The grounds are lovely and there is a good kids playground. We saw birds of prey, and rabbits hopping about in the evening. There is a simple menu but it’s ample choice for a quick stopover kind of trip. The ribs were amazing! Staff were really friendly and very efficient.
Partner
8/10
Excellent
02 Jul 2025
Thomas
Lovely property and adorable dogs.
8/10
Excellent
30 Jun 2025
Emma

Quick and convenient

The staff are so helpful! Breakfast was delicious. Lots of parking spaces and quiet area too.
Partner
10/10
Exceptional
14 Jun 2025
Audra
Beautiful hotel and surroundings. Really friendly staff. Great for guests with pets. Great information on arrival. Slept great. Even though there were lots of guests it was very quiet. Would definitely stay here again and recommend other people to stay here.
Leisure Partner
6/10
Pleasant
12 Jun 2025
Robert
Very friendly staff Hotel needs money spent on it .
Leisure Partner
10/10
Exceptional
11 Jun 2025
Martine
Very helpful staff.
Leisure Friends
8/10
Excellent
10 Jun 2025
Louise
Lovely place and so close to where we wanted to go, checked in no problems but was mis-informed about breakfast times.
Room tidy and comfortable, staff were a bit sparse but always someone around when needed, crazy Stitch lady was amazing couldn't be any more helpful.
We shall definitely return.
Leisure Family
8/10
Excellent
10 Jun 2025
Carol
Very nice friendly staff, breakfast excellent and good choice, down side our room was in need of make over to update decor.
Leisure Partner
8/10
Excellent
09 Jun 2025
Gareth
Very nice hotel , for what we needed
Staff were very friendly and helpful
8/10
Excellent
06 Jun 2025
stuart
Friendly staff, comfortable stay and good food & drink. Great value for money
Business Self
8/10
Excellent
06 Jun 2025
Stefan
Good
Business
10/10
Exceptional
06 Jun 2025
Luke
Very friendly and accommodating, ideally located of the A303 for onward journey. Super dog friendly as we had our 3 greyhounds.
Breakfast was amazing 👍
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
David
Staff were very helpful.
Business
10/10
Exceptional
01 Jun 2025
Roy
Personal war sehr freundlich und zu vorkommenden. Es gab ein Begrüßungs Getränk. Zimmer waren sauber und sehr schön eingerechnet.
Auf jeden Fall zu empfehlen.
Leisure Friends
8/10
Excellent
24 May 2025
David
Very friendly. Clean accommodation and reasonable breakfast. Dog friendly. Bar food available.
Leisure Partner
10/10
Exceptional
23 May 2025
Jannette
Very clean and comfortable beds lovely staff and great atmosphere
Business_and_leisure Self
8/10
Excellent
23 May 2025
Steve
Very helpful staff.
Excellent breakfast
8/10
Excellent
22 May 2025
Lee
Friendly and clean
Business

Location & surroundings

Gray Manor Hotel
Salisbury Road, Salisbury, United Kingdom

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Gray Manor Hotel

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