Name: COMO Uma Canggu
Address: Jalan Pantai Batu Mejan Echo Beach Canggu, Badung Bali, 80361, ID

10/10

Exceptional

20 Jul 2026

Josephine

Loved our stay here. Fantastic location in Canggu. Highly recommend & would come back.

Family_with_children

10/10

Exceptional

20 Jun 2026

penny

Everything was luxury. Staff was amazing. It was my second stay and I will return.

Friends

10/10

Exceptional

14 Jun 2026

Nyree

Had an amazing stay at Como Uma Canggu. Cannot fault it! Each one of the staff were so friendly and helpful, the rooms were spacious with the most comfy beds, breakfast was delicious with a great selection and to top it all off, the massage at the Como Spa was unreal! Will definitely be back!

Friends

10/10

Exceptional

14 May 2026

Ben

All day by the pool

10/10

Exceptional

01 May 2026

Danielle

We loved our stay at COMO Uma! The check in experience was top tier. Amenities including gym and pools were also top tier. Staff the best service you can find. Rooms checked/ cleaned twice a day. Breakfast spread and menu was delectable. Would definitely stay again when visiting canggu.

Friends

10/10

Exceptional

17 Feb 2026

Melissa

The staff, room, food, spa and turndown services were all amazing. Will definitely be back again.

Partner

10/10

Exceptional

16 Feb 2026

Laura

This property and staff never disappoint.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Daniel

Perfect room, amazing staff, best breakfast spot

10/10

Exceptional

01 Feb 2026

Jamie

My usual go to when in Bali , friendly staff, calming ambience and plenty to see and do around the area

Partner

10/10

Exceptional

18 Jan 2026

Hanna

Room had walled in garden with shower..would prefer to have a view…loved the hotel style…great breakfasts, pool areas, and kid’s camp…

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Anita

This is our 4th stay here. Absolutely love it here. So peaceful and relaxing, great amenities and options for dining out nearby / 2 walkable. Adore the staff, all so welcoming and keen to help. We’ll be back, many times again.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Mark

Everything was amazing

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Konstantina

Amazing stay, amazing staff , perfect location

10/10

Exceptional

20 Dec 2025

Bernhard

Property and staff. Surf instructors. Food great. Massage great

10/10

Exceptional

18 Dec 2025

Michael

Everything 10/10, never had to leave the resort

10/10

Exceptional

17 Dec 2025

Jacqueline

I stayed at 5 different resorts— this resort, como uma conggu, was the absolute best!

10/10

Exceptional

17 Dec 2025

Nuria

Amazing stay!! Facilities are excellent
but what made our experience even better was the staff at this resort are so good
From the check in to the swimming pool staff to the breakfast and dining services
and such a good quality service that comes naturally We ll definetely back Highly recommend hotel

Leisure Partner

10/10

Exceptional

08 Dec 2025

Aisha

It was a stay to remember
Amazing staff
Spotless property
Yoga included
They even gave 2 session of massage complimentary
Great breakfast
I would love to stay there again

Leisure Friends

10/10

Exceptional

02 Dec 2025

Belinda

We cannot fault Como Canguu. We had the most incredible time and always had five star service from all of the wonderful Como staff. We will definitely be returning again. The room we had which was a residence room was incredible in all aspects. Thank you Como staff and team we will be back to this stunning hotel again soon.

Friends

8/10

Excellent

01 Nov 2025

Tisa

Great stay

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Mandana

Yes, the staff were excellent especially in the rain.

Friends_and_family Friends

10/10

Exceptional

21 Oct 2025

Yasemin Latife

We live in Singapore and visit Bali every year for the last 20 years. This is one hotel I will keep coming back. Couple of things that really stood out for me:
- Service: Absolutely the best. Staff strikes just the right balance between attending to all your needs but without showering you with unnecessary attention.
- Food: I am skeptical of hotel foods in general, find them quite bland. Como changed my whole notion. Food here is exceptionally good. Como Shambala menu options are healthy and outstanding.
- Como Shambala Spa and the fitness area, yoga/pilates classess are the best. Exactly what one needs from a getaway in Bali.
I am especially thankful for the spa staff that took great care of me when I became unwell.

Leisure Family

10/10

Exceptional

01 Oct 2025

Lauren

Stop scrolling and stay here

I don’t know where to begin with my standing ovation. My husband and I stayed for only two nights at Como Uma but our experience stood out as the best hotel we can remember staying in. The breakfast was superb, fresh, generous, and fueled us for the whole day. Our server, Adi, was beyond kind. I stubbed my toe pretty badly, and a man named Emu was at my table in under a minute to first aid my wound. I had a facial at the spa and Indah gave me the most tailored experience complete with scalp, arm and face massage. It was heaven and the products were of the best quality. The entire reception and housekeeping staff tended to our every need. Wulan was caring during check in and made sure when we extended our stay that we wouldn’t have to change rooms. She went above and beyond for me.

Every detail was counted for. The bath salts, robes, slippers, glass bottled water, gorgeous gym, sunset beach location and the pools were all dreamy! Bottom line, stay here and book one night longer than you’ll think you want. Trust me.

Partner

10/10

Exceptional

25 Sep 2025

Callum

Staff went above and beyond with service, complimentary massage was the best ever, food was good, location awesome rooms (including turndown service) always spotless. This was our second stay (6 years apart) and it was even better than we remembered. We will be back.

Leisure Family

10/10

Exceptional

21 Sep 2025

Ebany

Great hotel, would stay here again. The pool is incredible, great breakfast options and the restaurant is right on the beach. Great hotel for children with kids menus, kids club, shallow areas in the pool and cots and baby bath provided in the room. We stayed in a one bedroom residence and the hotel provided a cot and a roll away bed for our 1.5 and 4.5 year olds.

Leisure Family_with_children

10/10

Exceptional

05 Sep 2025

Terrence

Loved it and will be definitely be visiting again!

Leisure Partner

10/10

Exceptional

27 Aug 2025

Matthew

We always love our stays at Como Uma! The service is amazing, the rooms are spacious, the food is delicious and the facilities, especially the kids club are fantastic. We’ll definitely keep coming back year after year!

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Youssef

Best hotel in canggu

Partner

10/10

Exceptional

07 Aug 2025

David

Very good experience

We had a very great experience at the hotel. The staff is friendly and helpful. The room was not ready at the check in time so the host made sure to accomodate us with a diner to give us the best experience possible.

Partner

10/10

Exceptional

25 Jul 2025

Er Fang

Amazing stay.

The experience was amazing, though the pillows were a bit too soft for my taste. The rooms were modern and clean, and the staff were extremely friendly and helpful with all of my inquiries

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

ROCHELLE

A beautiful, modern and Instagram pic worthy hotel. Right on the beachfront, delicious buffet breakfast, close proximity to Canggu shopping and nightlife. All of the staff were so friendly and welcoming. The rooms were so modern, super clean and comfortable. Honestly the best hotel I’ve visited in the 9 times I’ve been to Bali.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Hanna

Absolutely loved this property! The location was absolutely perfect and walking distance to everything. We felt so safe here. Staff were amazing. Definitely would stay here again!

Leisure Partner

10/10

Exceptional

15 Jun 2025

Er Fang

Overall experience was amazing and felt safe as solo traveller

Self

10/10

Exceptional

13 Jun 2025

Sal

Awesome place. Hotel handled EVERYTHING for us from transportations, laundry, day trips and even got me a doctor to my room to look at an ear infection!

Leisure Partner

6/10

Pleasant

02 Jun 2025

Christopher Man-Kit

Friendly staff. Property is small with limited options for dining. Pool area is a bit quiet and beach access is not the greatest part of the beach.

10/10

Exceptional

01 Jun 2025

MANUEL

Everything was great!! Amazing gym and the location is perfect.
Just need some music at the pool.

Leisure Partner

6/10

Pleasant

25 May 2025

Vincenzo

It's a shame a property like this doesn't have proper AC system : strong smell of mold and too much humidity inside the room . I changed room and went to the Residence which is a really nice apartment, but you cannot have that much humidity and smell in a place like that , is not a hostel . Ownership, get HVAC systems with Western standards !

10/10

Exceptional

24 May 2025

Kelly

Absolutely amazing property and service. Every staff member was so gracious and kind. The spa was top notch. Highly recommend

Leisure Friends

10/10

Exceptional

18 May 2025

tracii

Staying at COMO Uma Canggu was one of the best decisions I made for my Bali trip. From the moment I arrived, I was treated with such warmth and care—the hospitality here is on another level. The staff were attentive, professional, and always available to assist, whether it was arranging transportation, booking local experiences, or offering helpful tips to navigate the area. I felt completely safe and well taken care of throughout my stay, which allowed me to truly relax and enjoy every moment.

The property itself is stunning—clean, peaceful, and designed with a calming luxury that fits perfectly with the Balinese atmosphere. My room was spacious, beautifully decorated, and had everything I needed to feel at home. Waking up to the sound of the waves and starting my day with their nourishing breakfast felt like a dream.

What stood out the most was how effortless everything felt. COMO Uma Canggu made this the most stress-free vacation I’ve ever had. Every detail was handled so gracefully, and I’m incredibly grateful for the entire team who ensured my stay was flawless. I will absolutely be returning.

Business_and_leisure Self

10/10

Exceptional

04 May 2025

Anita

Adore this property, the staff and the facilities. This is our third stay and we will be returning again soon. Cannot fault any aspect of our stay, super relaxing, but with options nearby to dine out and enjoy Canggu. Locating on the beach, absolute heaven. The staff are all so attentive to your needs, and really make your stay one to remember. Thank you for a beautiful holiday!

Leisure Partner

10/10

Exceptional

28 Apr 2025

Fraser

Great hotel. Good location with lots to do nearby

Partner

10/10

Exceptional

27 Apr 2025

Etienne

Excellent stay

Leisure Family

10/10

Exceptional

10 Apr 2025

Ellie

Love this property, was the second time now I’ve stayed here originally booked a lead in room which was very basic with no balcony so upgraded directly to a residence room which is definitely worth the $200 extra per night! Service is great, position is great and location! Will be back again next year!

Leisure Family

10/10

Exceptional

03 Apr 2025

Vijay

Fantastic property. Great value for the price one pays. The breakfast venue is breathtaking by the beach and its a spot for the surfers. Rooms were spanking clean and service was amazing

Leisure Family

10/10

Exceptional

08 Mar 2025

Carlos

Great

10/10

Exceptional

23 Feb 2025

Hanish

Como never disappoints, one of our favourite hotels. Will be back again.

Partner

10/10

Exceptional

18 Feb 2025

Melissa

Exceptional - staff, customer service, location. We had an issue with our room and it was rectified immediately. Truly wonderful stay.

10/10

Exceptional

21 Jan 2025

Anita

Amazing hotel. From the staff and their friendliness, to the amenities - loved every aspect. A peaceful and relaxing holiday, right on the beach, and close to plenty of restaurants and venues. Will be back again!

Leisure Partner

8/10

Excellent

09 Jan 2025

Alex

Very clean ,

10/10

Exceptional

04 Dec 2024

Ash

Beautiful property
Beautiful rooms
Staff were really nice
Lovely breakfast overlooking the ocean
Will come again

Leisure Partner

10/10

Exceptional

29 Nov 2024

Ash

Excellent property but I didn’t receive the VIP upgrade
Disappointing
Am back there on 3 December
Hope to get it then

Leisure Partner

10/10

Exceptional

28 Nov 2024

Lidija

Great Stay at Como Uma Canggu. The staff are amazing and very accomodating.

Friends_and_family Family

8/10

Excellent

15 Nov 2024

Vanessa

There has been a change in how they charge for book now pay later. They failed to advise in a timely manner that they needed a deposit 24 hours before checking. We received a whatapp text in transit and it was just very sloppy. You need to state at time
Of booking that you require a prepayment 7 days prior - they kept sending me the cancellation notice and I never cancelled !!! It’s was distressing to say the least. We were upgraded to a garden room which was much appreciated.

The staff as usual were great and the complimentary massage as a VIP was worth it.

The only complaint about this property is during busy period the pool staff need to clear the cabanas and pool chairs. People think they can dump their stuff and leave for the whole day only to return at the end of the day when that is a loss of revenue for the hotel as other guests wanted a daybed and we’re going to spend money and eat. Please revise your policy and advise guests that belongings will be removed and the lounge made available if they leave it unattended for more than 60 minutes. It’s not fair for the other paying guests.

Also there was a big noise complaint as there was bass music coming from
One of the bars until 3am and it was so loud. The Como is so far removed and a luxury hotel not a backpacker hotel but with the new beach clubs around and restaurants the music is so loud. Please work with the local authorities to come to an agreement about the sound being turned down after midnight

Leisure Family

6/10

Pleasant

09 Nov 2024

Heather

Beautiful property and very friendly kind.
The beach was very dirty

Leisure Self

8/10

Excellent

23 Oct 2024

Michael

The room was amazing. The restaurant was good for breakfast. The amenities are really good. The staff went above and beyond to make sure our stay was enjoyable. The Pilates instructor was good. Service was impeccable. Unfortunately, there was a very strong smell in the room (humidity/mod). It made it very difficult to sleep at night as the smell becomes stronger. If you are sensitive to smell I would be careful with this place. Otherwise it was great.

Partner

10/10

Exceptional

11 Oct 2024

Pawan

We loved everything about the resort !

Leisure Partner

10/10

Exceptional

22 Sep 2024

penny

Amazing place to stay. I would love to live there it was so great!!!

Leisure Friends

6/10

Pleasant

14 Sep 2024

Julie Ann

Wish I had read the reviews before we booked! Here we are looking at a wall, no view at all.
The cleaning and restaurant staff are fabulous, very nice to deal with and helpful. Breakfast has been beautiful each morning and we have enjoyed the pool. So there are some positives just a real shame about the room situation, it’s been very poorly designed.

Leisure Family

10/10

Exceptional

08 Aug 2024

Sufen

Great location, warm and friendly staff. Spa massage was relaxing as always and the breakfast is something not to be missed

Leisure Partner

8/10

Excellent

05 Jun 2024

Jason

Nice property and very accommodating staff. The hotel didn’t feel much different than a standard hotel in the states. Pristine rooms and wonderful onsite food options made up for the lacking wow factor.

Leisure Partner

4/10

Poor

03 Jun 2024

louise

An old girl now but location excellent

We've stayed at Como Canggu before as well as Ubud & Maldives. Como Canggu presents as a 5 star but boy there is lots of room for improvement.
We checked in at 3am after a very long flight delay, and paid for the day before. Walked in and had to walk straight out due to the strong odour of mould. Wowee. Another room organised within 30 mins.
Como Beach Club was full of screaming unsupervised children. Twas crazy! Spoke to staff and they advised that the parents were in the restaurant having lunch. Yikes! There really should be a separate area for families. A Beach Club is to be enjoyed for a quiet swim or a cocktail by the pool, reading a book, not screaming children. Never again! I didn’t pay $1100 per night to go to Como Beach Club and experience that. Another guest got involved but it was a ridiculous situation 🙄.
The staff are the best asset of the hotel. Cannot fault anyone. From Reception, to Restaurants, to Gym, to Housekeeping and Gardeners ... every single one has a beautiful smile and a greeting to you. They really do make the resort.
The rooms are going to need an update soon. Some lights didn’t work but they were replaced within 24hrs though.
The location on the beach is phenomenal though. A+ for location. Would I return? For the pricing, no. Better value for us elsewhere.

Partner

8/10

Excellent

25 May 2024

Verified traveler

Abit old interior

The hotel room is huge. But condition of the cupboards are abit old. Wish they renovate abit.

Friends_and_family Family

10/10

Exceptional

19 May 2024

Sharan

Excellent Hotel, lovely staff.

Leisure Partner

10/10

Exceptional

13 May 2024

David

It’s a great property in what is becoming an over run Canggu. The pool and beach are a great refuge. The breakfast, lunch and menu are well priced and the food great.

Gym is great, the coffee too!

The hotel does have a musty/mold smell and we had the change rooms a few times. If you’re sensitive to mold… you should know.

Business Family

10/10

Exceptional

11 May 2024

Vanessa

Thank you to the team from arrive through to check out you looked after us and the service was top class and impeccable. You waited on us after our flight was delayed and gave us the ability to order so there would be food in our room. The spa staff were suberb and wonderful and looked after us, the team at the pool and beach club extremely friendly and professional and also housekeeping was always friendly, helpful and professional. Security and front desk staff always polite and friendly. Cannot wait to come back

Leisure Partner

10/10

Exceptional

08 May 2024

ANDREW

Fabulous hotel & staff !
Only place to stay in Canggu

Business_and_leisure Self

10/10

Exceptional

25 Apr 2024

Jessica

Amazing service and amenities

Leisure Self

10/10

Exceptional

14 Apr 2024

Zeina

Excellent service

Leisure Family_with_children

10/10

Exceptional

01 Apr 2024

Alexander

Best hotel in Canggu. Facilities and staff were excellent. Felt very welcomed, 5 stars. Would definitely stay again.

Leisure Partner

8/10

Excellent

30 Mar 2024

Stephen

Quality hotel; brilliant service.

10/10

Exceptional

30 Mar 2024

Angelina

The only downside was the spa experience. The property itself is beautiful. The lagoon pool is large and relaxing. Highly recommend Glow cafe for fresh and delicious food.

Leisure Self

10/10

Exceptional

12 Mar 2024

Sam

My wife and I stayed at Como uma for our honeymoon and absolutely loved it. The staff were very friendly and attentive . The beach club was awesome to overlooking the surf beach. Easy walk to rent a board or take your own.

Definitely coming back and will be recommending to all our friends and family who want to visit Canggu.

Leisure Partner

10/10

Exceptional

08 Feb 2024

Sandra

Restful with excellent service

Wonderful service. I was impressed by personable the staff are. The hotel itself was very well maintained. The one bedroom residence was very comfortable. I enjoyed a 60 minute complimentary treatment at the Como Shambhala Spa with a very skilled therapist. All in all an excellent stay with a focus on wellness.

Self

10/10

Exceptional

29 Jan 2024

Jason Paul

The overall stay was great

Leisure Partner

10/10

Exceptional

21 Jan 2024

Rebekah

Beautiful resort located in the heart of Canggu. With beach side views. Will definitely be staying here again.

Leisure Partner

8/10

Excellent

15 Nov 2023

Paul

Great property, staff friendly, super clean and good vibes all round.

Leisure Partner

10/10

Exceptional

29 Oct 2023

Sufen

Minimalist decor with great amenities - the como spa is a must and the beach club is really relaxing. However, it is the staff who make the difference as they readily anticipate your needs. A pleasure

Leisure Self

10/10

Exceptional

13 Oct 2023

Tania

Property was a stunning beach resort on the quieter end of Canguu, staff were incredible , rooms were beautiful , pools were lovely and the breakfast was amazing. Can it fault this hotel , they went above and beyond o make our stay very special. I would highly recommend, this is a true 5 star resort

Leisure Partner

10/10

Exceptional

06 Oct 2023

Alastair

Great location and wonderful facility

Leisure Friends

10/10

Exceptional

06 Oct 2023

Wassem

Breathtaking property, I would say it may be the best property in all of Bali.

Leisure Partner

10/10

Exceptional

17 Sep 2023

Juliaty

We stayed in a one bed room unit for a week, it was so spacious and accommodating to my Business pleasure trip in Canggu Bali. The staffs are so friendly and helpful.
It’s really worth the money that we spent for this resort.

Business_and_leisure Partner

10/10

Exceptional

10 Sep 2023

LIJUN VERONICA

Widi was super helpful and friendly from check in till helping me during my stay till checking out.

I got Upgraded with my Expedia status to a 1 bedroom residence which was v lovely and the complimentary 1 hour massage was fantastic.

My friends stayed in the 2 bedroom with private pool. The finishing were abit tacky and less appealing with a very short morning sun on their private pool area, the rest of the day it was just too cold to take a swim there.

One other thing was their corridors were a pretty dark at night.. might be better with a little more illumination please.

10/10

Exceptional

15 Aug 2023

Benjamin Luke Justice

Didn’t like the noise from the gym at 6 in the morning

Leisure Partner

8/10

Excellent

30 Jun 2023

Derek

Nice but needs some touches

Lovely place, great rooms and good food/service just sadly over run with children.

There should be an adults only area if you want to try and describe the pool at beach as a beach club.

Partner

10/10

Exceptional

11 Jun 2023

Nicole

The staff were marvelous right from check in to check out. They were extremely accommodating to our needs and went above and beyond to ensure our comfort. Am looking forward to my next visit to Como Canggu!

Leisure Friends

10/10

Exceptional

13 Mar 2023

David

Absolute luxury and VIP treatment

We loved staying at the Como Uma Canggu. The staff were exceptional and so accommodating with me as I was on crutches for the entire trip! No task was too great and we were driven from room > pool > reception at our request.
We were greeted by our names and met with a smile and service wherever we went.
We booked two nights at the start of our trip and ended up booking our last night in Bali back at the Como because of the great experience we had.
Rooms were super comfortable and the vibe of the hotel was awesome.

Partner

10/10

Exceptional

08 Feb 2023

Kwok Wei

Amazing hotel

10/10

Exceptional

20 Dec 2022

Junkai

Very stylish hotel

Leisure Friends

10/10

Exceptional

28 Oct 2022

Narelle

Amazing resort. Amazing facilities, amazing staff.
Will be back for sure!

Partner

4/10

Poor

26 Oct 2022

Jonathan

Como UMA definitely didn't feel like a 5 star hotel. The cleanliness and service (or lack thereof) left us feeling like we wished we'd booked elsewhere, with the service from one front desk member in particular rude and unhelpful.

To start, we arrived at 2.45pm for a 2pm checkin. The room wasn't ready and we had to wait in the lobby until it was ready at 3pm. While being taken to the room, the front desk person who showed us to our room spent the entire time telling us about how we'd been upgraded, while neglecting to mention where the pool, breakfast, beach club, gym, etc., were. Upon walking into the room, we could see the upgraded room overlooked a construction site and rubbish-strewn river next door. The room wasn't soundproof from outdoors, which was annoying given there is a beach club on the property. The room hadn't been cleaned properly, with used tea bags in the kitchen, and marks on the tiled floor suggesting it hadn't been mopped. The shower smelt awful, and one of the taps was leaking. At some point during our stay, a rodent nibbed through the packaging of the mini bar snacks on the kitchen bench. We tried to book into the complimentary yoga class, however there is only one per day with a maximum of 8 people. Not sure how they thought that was going to work for a hotel. Service at breakfast was ok. The only highlight was the spa therapist (Ayu) who was amazing. We clearly would not stay here again.

Leisure Family

6/10

Pleasant

20 Oct 2022

Min Hoi

Stayed in penthouse but felt it’s not worth the price due to the functionality of the room. One of the room doors can see-through. As well as toilets. Towels and bath robe are stained too. Doesn’t feel well maintained.

Business_and_leisure Family_with_children

10/10

Exceptional

08 Oct 2022

Amanda

The most amazing hotel! Great location, beautiful rooms, friendly staff! We were in Bali for our honeymoon and they really made us feel special. Couldn’t say enough great things, highly recommend to anyone and we can’t wait to come back!

Leisure Partner

10/10

Exceptional

25 Aug 2022

Barbara

Wonderful. Healthy food and never wanted to leave

Leisure Partner

4/10

Poor

07 Aug 2022

Verified traveler

Very bad service with attitude.

Business

10/10

Exceptional

22 Mar 2022

leanne

Incredible resort to stay at. The best of the best in the area. Incredible food. Service spa and gift shop. Was only isssaponted there were not daily fitness classes and they could not arrange my surfing.

Leisure Self

10/10

Exceptional

21 Mar 2022

leanne

Fantastic property / and incredible service. I didn’t love the residences as I was only one person and the style of the hotel rooms looks nicer. Spa is beautiful and smells great unlike a lot of the cheaper independent spas in the area. There weren’t classes everyday was disappointing and had to organize my own surfing but awesome gym. Gift shop was good too.

Leisure Self

10/10

Exceptional

14 Feb 2022

Annabelle

10/10

Just wow. I’ve always loved to come by and visit the hotel for the day but finally decided to treat myself to a little staycation and it was everything and more. They even upgraded me to a 1 bedroom residence overlooking the lagoon pool. The food, cocktails, service and amenities were all perfect. Will absolutely recommend and be back!

Self

6/10

Pleasant

22 Nov 2021

Verified traveler

Not my first choice.

For the price I paid, the room was basic. There is an overpowering scent that is quite sickening. The kettle didn’t work so I had to get it replaced. There was no milk for the coffee, the coffee machine wasn’t working properly. The AC also was faulty. The room isn’t soundproof and I could hear other guests walking around/talking. Food was average. The only good thing was how fast they checked me in because I had a call to join. Other than that, it’s way overpriced for what you get.

Self

6/10

Pleasant

28 Oct 2021

Verified traveler

not worth the price

not worth the money.
shower are in main bathroom stinks and they didnt use water bottle, instead they used refill water, not a safe way specially during pandemic.

Friends_and_family Family

8/10

Excellent

03 Mar 2020

Verified traveler

Was ok!

My husband & I stayed here for our 2nd wedding anniversary. It was nice, but for $700 a night I was definitely expecting bottled water and not filtered water. I got really sick and the doctor had to come out to give me the IV.
I also waited over 45 min for my breakfast order which never arrived so eventually we just left, and the same thing happened to our lunch order by the pool which we waited 1 hour for and still nothing came so we eventually cancelled the order and went to eat else where.
I was expecting better service, and to be honest the beds were really uncomfortable too.
But it is a nice place to stay with good location.
I preferred the W Hotel in Seminyak.

Partner