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Shan-Yue Hotspring Hotel

Taipei · Taiwan – China

No.17, Quanyuan RdView location

7.2/10Very good839 Reviews
Cleanliness7.0/107.0
Service7.2/107.2
Comfort6.8/106.8
Condition6.8/106.8
Location8.8/108.8
Neighborhood8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Shan-Yue Hotspring Hotel

Shan-Yue Hotspring Hotel is conveniently located in the popular Beitou District area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one.

Facilities like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, grocery deliveries, postal service are readily available for you to enjoy.

All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary tea, free welcome drink, linens.

Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including sauna, hot spring bath, garden, steamroom. Shan-Yue Hotspring Hotel combines warm hospitality with a lovely ambiance to make your stay in Taipei unforgettable.

Read more about this hotelShow less

Located in Taipei (Beitou), SHAN-YUE hotspring hotel is steps from Beitou Hot Springs Park and a 3-minute drive from Yangmingshan National Park. This hotel is 4.7 mi (7.6 km) from Shilin Night Market and 6.8 mi (10.9 km) from Ningxia Night Market.

Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature spring water baths and hair dryers. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 8:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Minimal age
    18
  • Optional fees
    • Self parking fee: TWD 100 per night
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: TWD 1000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Beitou Hot Springs Park 0.1 km / 0.1 mi
Beitou Hot Spring Museum 0.4 km / 0.3 mi
Beitou Thermal Valley 0.9 km / 0.6 mi
Yangmingshan National Park 1.4 km / 0.8 mi
Taipei City Beitou Sports Center 3 km / 1.9 mi
Shipai Night Market 3.6 km / 2.2 mi
Taipei Veterans General Hospital 3.6 km / 2.3 mi
Taipei Children's Amusement Park 6 km / 3.7 mi
Guandu Temple 6.6 km / 4.1 mi
Tianmu Baseball Stadium 7.3 km / 4.6 mi
Shilin Night Market 7.6 km / 4.7 mi
Shilin Residence 7.6 km / 4.7 mi
Taipei Confucius Temple 9.2 km / 5.7 mi
Dihua Street 9.7 km / 6 mi
Taipei Expo Park 9.7 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 9
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • 24-hour securityExtra charge
  • Smoke detector
  • Lift access
  • Garden
  • Newspapers
Show 6 more facilities & services
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Shan-Yue Hotspring Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Shan-Yue Hotspring Hotel

7.2
Very good
839 Reviews
Cleanliness
7.0 /10
Service
7.2 /10
Comfort
6.8 /10
Condition
6.8 /10
Location
8.8 /10
Neighborhood
8.2 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
07 Jun 2026
Xue Ao
A bit old , run down , dusty
Friends
6/10
Pleasant
19 May 2026
victor
Breakfast was ok
Family_with_children
8/10
Excellent
06 May 2026
Chi Kwong
Quiet
Friends_and_family Family
8/10
Excellent
18 Jan 2026
leo tinho
Staff are nice. Amenities old but all working great. Breakfast is good even though same items everyday.
Leisure Family
8/10
Excellent
20 Dec 2025
Annie
Location was great, super close to the MRT station. Hotel was nicely decorated but the rooms are a bit small and our door lock is on the verge of breaking. It was also very dark inside, not good for applying makeup or reading. Breakfast was ok, could use more variety and they didn’t clear the dishes off our table until we left. It was a decent stay overall
Friends_and_family Family
6/10
Pleasant
24 Oct 2025
Nadia
Mattresses are old
2/10
Poor
10 May 2025
Laura
The elevator was dark and quite scary. The room was cold and moldy and lights in the room was not bright enough. The receptionist was not patient and made us felt not welcome. There was no hand soap in the room so that I had to use body wash to wash my hands which is not convenient. Overall, this hotel needs to improve their basic services and facilities.
6/10
Pleasant
27 Apr 2025
Liang choo
Do not like the late check-in and early checkout policy.
Partner
2/10
Poor
18 Dec 2024
Olivier

Never again

The facility is old and dated. The onsen is dirty and many parts are broken. The staff is very rude with ALL clients! Zero customer service skill. They even call 10 mins before check out urging me to check out before the official time…
Partner
6/10
Pleasant
07 Apr 2024
Jonathan

Old but charmless

The pictures look promising and the spa looks luring. The area has many hidden gems along the hot springs roll. This place, however, is not one of them. First strike, the check-in time is 5ish which is not what you like to hear after an exhausting flight. Also speaks for the size of the place. Room 233 has no window and the room has a mechanic buzzing noise. That’s strike two. The place is quite old and the staff relying walkie-talkie to manage the hotel. So this is old without the charm. Nuff said
Business
8/10
Excellent
02 Apr 2024
Keng Hung

Excellent in-room hot spring

Available right at the doorstep of the hotel is a bus that can bring you to Yangmingshan. The in-room hot spring is great, but the hotel public spring needs improvement. Staff were amazing in helping us get our bearings and arrange for tours/services. Comfortable stay.
Partner
8/10
Excellent
30 Mar 2024
sandra

Hot spring hotel

It is an older hotel simple breakfast
Friends_and_family Family
10/10
Exceptional
24 Jan 2024
Chuen
Nice place to stay for hot springs. And near hot springs museum.
Leisure Partner
8/10
Excellent
20 Nov 2023
Lin
I like the private hotsspring in the room.
however the wifi is not good in the room.
Leisure Family
8/10
Excellent
06 Aug 2023
Kyoungshin
Property does not have window!!!
The room was at 3rd floor but all windows are blocked by some white stone (or plastic?). You may see the sun light though the stone but it only give you some hints about time.
They said it is for the safety during the Typhoon but you may find reviews about windows way before. I bet it is due to the privacy. The building is surrounded by taller buildings and you dont have to be a genuine to find out some one may see you through window when you are in the toilet or bath room. (Room structure is a bit unique. You have a room and entire out side wall is bath room and toilet area which means is even if the window is exist, you will see the view through window.)
Apart from that, breakfast was descent and bath water was great. You will see milky hot spring water color and feel.the difference.

Leisure Partner
10/10
Exceptional
20 Apr 2023
Woradit
Very good location
Leisure Family
10/10
Exceptional
01 Sep 2022
tony
Wonderful place great service best place to stay with.
Leisure
10/10
Exceptional
13 Jul 2020
Jamie
Excellent place. Wonderful room. I definitely go there again Then again.
6/10
Pleasant
09 Jul 2020
Verified traveler

The rules make no sense

The \"rules\" are like a scam. The checkin time shows 8pm which makes no sense), so I called to see if I can checkin before that. The hotel staff told me I could checkin at 3pm, but once I arrived at 4pm. They told me no checkin unless I pay more, so I did. :( Very unhappy about this.
Partner
8/10
Excellent
08 Feb 2020
Verified traveler

So-so experience

Stayed there for one night. They only gave you one pass for the outdoor hot spring area. Wish it's an unlimited access for people who stay in the hotel. Also check-in time is 6pm, later than other hotels. Breakfast choice is also so-so.
Self
8/10
Excellent
26 Jan 2020
CT
Room is clean, too bad only 1 time per person per nite for the hotel hotspring. But on the other hand, good is you can have hotspring bath in yr own room
Leisure Family
10/10
Exceptional
22 Jan 2020
Verified traveler

Hot springs!

Very solid hot springs hotel right by the main railway station. The in-room facilities were great, the tub was nice and the hot spring water left our skins feeling great. The communal spring was nothing to write home about, being not so different from a typical hotel jaccuzi with hot spring water. Breakfast was solid, not spectacular. Overall would recommend although there are certainly more expensive options around that offer a bit more.
Partner
8/10
Excellent
25 Dec 2019
Verified traveler
The hotel location is great, just 5 mins walk to the New Beitou station. The room is big and hot spring within the bathroom is awesome.
However, the customer service at the reception counter needs to be improved. Moreover, there is only one mirror in the bathroom which is not convenient.
Leisure Friends
8/10
Excellent
22 Sep 2019
Verified traveler
The hot spring inside the room was good. The public bath was also extraordinary with Thai style.
Leisure Partner
10/10
Exceptional
10 May 2019
Lee
Convenient place
Leisure Partner
8/10
Excellent
07 Mar 2019
Verified traveler
Good price performance ...
Leisure Self
10/10
Exceptional
03 Feb 2019
Verified traveler
overall is excellent. staffs' with good responsiveness and helpful. the atmosphere is comfortable and relaxing.
8/10
Excellent
21 Jan 2019
Zoey
Overall the hotel was really satisfying but hotel staff service can be improved. A bit not so friendly especially the receptionist who assisted me with my room booking.
6/10
Pleasant
15 Dec 2018
Verified traveler

Average Experience of Stay

Good location—near metro station. Local Teochew breakfast was good. Bed mattress was too soft with only one pillow & both are not comfortable & room has no windows. Housekeeping — ok. Generally the hotel needs renovations.
Partner
10/10
Exceptional
30 Sep 2018
Verified traveler
nice hotel and hot spring experience for couple to relax
10/10
Exceptional
05 Jul 2018
darrell

Comfortable

Location is good, just walk from MRT station only 5min can reach
Facilities is good, got bathtub
Very Relax
8/10
Excellent
02 Jul 2018
kam wing
facility is a bot old , otherwise things are acceptable , the hotspring bath in the room needs deep cleaning.there were a lot of lime scale.
8/10
Excellent
07 Apr 2018
Ricky

This hotel is very comfortable for couples

This place is killer when you have your private hot spring bath in your own room but you can still enjoy a high quality public hot spring in there. Extremely convenient to any transportation and very convenient to convenient stores and restaurants. Definitely good for couples stay if they need some private hot spring area.
10/10
Exceptional
01 Apr 2018
Verified traveler
Besides mold smells, everything's ok. Room size is quite big, location is near public transport and several fast food chains.
8/10
Excellent
06 Mar 2018
Verified traveler

Quite good

- The room is a bit small with narrow places. Good for sleep overall.
- The staff is nice
- The hot spring is good.
2/10
Poor
31 Dec 2017
Kok Wee

A terrible hotel to avoid

This hotel needs a major renovation. The carpet is very dirty. The entire environment is mouldy. When we entered our room,we were welcomed by a cockroach.The service staff is emotionless. The room has poor sound proofing. We were disturbed by the guests next door who seemed to have a party even though it was past midnight. The photos posted on hotel portals are carefully angled. The moment you stepped into the hotel, you will discovered that you are short-changed.
Partner
6/10
Pleasant
25 Dec 2017
Din Sin

Nice onsen expetience

It's very near to MRT station and a short walk away from the local attraction.

The room is reasonably clean n comfortable. Towels n sheets are ok.

The private pool was designed to be very black in colour n that somehow doesn't look clean enough.

The onsen for hotel was much better with indoor outdoor sauna steam facilities.
Family
6/10
Pleasant
21 Dec 2017
Verified traveler

Near to MRT station

Nice, quite environment.
Cannot connect to wifi, explanation by counter was room too far from lobby. The confirmation note with billing says there is wifi but did not mention wifi is available only in lobby.
6/10
Pleasant
10 Dec 2017
Alexander

Okay

Decent spa room upstairs. Could be cleaner. Room had no window, except for a tiny one in the cover with curtain that could not be lifted. The place was okay, but I'd definitely book a single night at a nicer place closer to the springs next time, rather than two nights here.
Partner
8/10
Excellent
27 Nov 2017
Fok Family

Value for money

hotel room that i booked has a great in-room hot spring tub and a small enclosed balcony with a sun-tanning chair. room is spacious with two queen beds, a sofa bed and a dinning table plus a kitchenette.

the location is across the metro and nearby shops and market.

agree with other remarks that the hot tub needs to be scrubbed/cleaned to make users' experience better.
8/10
Excellent
27 Jun 2017
Verified traveler

Uncrowded quiet stay to unwind

The hotel is just 2 min walk from the Xinbeitou MRT terminal. The reception staff is rather stiff almost surly but probably because they are not conversant in English. The deluxe room is spacious, clean and neat. The bed and linens promises good sleep. The best is the private 0.8x0.8m natural thermal water bath which fits two adults. Water is strong and hot while the standing hot/cold shower pressure is very strong. Buffet breakfast is Taiwan-style and consist mainly healthy foods. Wifi is free and very good. The stay allows 1 free entey to their private 'spa' facilities. Local meals can be found near the hotel at walking distances.
Family
4/10
Poor
02 May 2017
Cherish

Budget trip ? Yes , can choose it.

Dislike the room lighting. Very darkness , maybe they try to build romantic feel for those couple. For us, we prefer more bright room. And the bath tub not clean. I also worry get sensitive skin after use it. The breakfast is 5 out of 10. The drink taste differently. Example , orange juice or apple juice doesn't taste like orange juice or apple juice. Last one is Staff manner or attitude, I meet someone that is very rude to us. When I ask for temporary keep our luggage. She act rude when we check out. They can't speak well in English .
6/10
Pleasant
09 Apr 2017
Anny

Old facilities

The hotel check in time is 6pm, we went there around 1.30pm, the people in front desk can't speak English and asked us to walk from one building to another one( they have 2 blocks and 2 front desks), when we arrived the other front desk, we were requested to return to the first one. Finally i used my limited Mandarin to communicate with the staff and left the luggages to the hotel. The room has no window and quite dark. The private pool in the room is quite nice. We tried the public pool and found not many clients there. Men and women are separated. In woman side, i was the only person there at that time. Be honest, I was a bit scare because nobody there, no staff too. The light is a bit dark and the facilities are bit old. It was the first time I didn't enjoy the hot spring.
Family
4/10
Poor
17 Jan 2017
Verified traveler

Only positive was the in room hot springs...

Negative experience all around, only the in room hot spring was good.
10/10
Exceptional
12 Nov 2016
Matan

Excellent

Everything was jus superb, very relaxing and comfort. The room tub is the best thing about it.
6/10
Pleasant
09 Oct 2016
Verified traveler

Old hotel

The hotel is abit old ... Never refurbished for quite some time ...the good point is there is hot spring inside the room
Family
8/10
Excellent
06 Jul 2016
J.

nice hotel, near MRT

nice hotel, looks homey
get the bigger room if you have >3 pax, cos it comes with a very comfy double bed, and an ensuite hot spring bath.

breakfast food has variety over a multi day stay, but revolves around a local-ish breakfast.

staff were very friendly!
8/10
Excellent
22 Apr 2016
William

Hotel with hot spring facilities is cool!

Stayed for 3 nights and hotel room with double bed has a private hot spring tub. Hotel also gave 3 complementary hot spring and breakfast coupons too! Enjoyed the stay and will recommend to frens and come back again next time! ;)
6/10
Pleasant
22 Jan 2016
Verified traveler
Older than I expected, needs more maintaining, the hot springs isn't as clean. Pictures are nicer than the actual place
2/10
Poor
16 Dec 2015
Daniel

Poor condition hotel

Cockroaches in the room. Room condition is bad.
Family
8/10
Excellent
15 Dec 2015
Li Ling

A pleasant stay

It was a pleasant 2 night stay. The in-room hot spring tub was big enough to fit 2 adults n 2 children. The room was renovated n quite nice but sound proofing was not too good. Hopefully we didn't disturb our neighbouring guests as my girl was wailing at night due to nightmares.
Family
6/10
Pleasant
13 Dec 2015
165
It is very close from the station (about 3 min walk) and there are lots of restaurants around the hotel/station.
I purposely booked this hotel for the hot spring. The room has a fridge and safety box. It was nice to have the security box since the room key felt a bit insecure for me. There were few plugs in the room which I can use to charge my phone and a laptop. Need the conversion plug if you have different kind of plug.
6/10
Pleasant
04 Oct 2015
Verified traveler

Old hotel

The hotel was old. There was a typhoon & everywhere was dripping water. We were stuck in the hotel with no choice but to get their so-called buffet. Not what I have expected to be at all.
Partner
10/10
Exceptional
30 Sep 2015
CHONG

nice hotel

pros: near to the metro station, reachable by walking with heavy luggage. good condition room, good breakfast, everything is okay.
cons: no lift available, you have to carry your own luggage to your room. luckily we stay at 2nd floor.
Family
8/10
Excellent
14 Aug 2015
D

Hotspring is nice

I love the hotel! Based on the price I paid, I do not have any complaints. I think the hotel is clean and worth the money, especially the hotspring section. I went there on the day of the typhoon, there was no hotspring for the first day and then they fixed the interior hotspring for us on the second day. Very efficient and although a little rundown, I will definitely come back to this hotel again.
6/10
Pleasant
11 Jul 2015
Bluishe

Quite nice

Generally nice. Just 5 minutes walk from MRT station with colourful sign board, very easy to find the hotel. I like its spacious private bathroom with hotsprings. Front desk staffs were friendly. Only the breakfast was so-so, small restaurant with limited types of food.
Family
4/10
Poor
11 May 2015
WU

lousy stay

Not fantastic. E room is rather small and e breakfast is lousy for the price i paid, below expectation. N the room is not soundproof. Was given à room on e ground floor and i think near a engine compressor, so my husband and i didnt have a good sleep. Wouldnt book this hotel again if i am going back to beitou again.
Family
6/10
Pleasant
16 Mar 2015
Verified traveler

Near to Metro station

Is really near to Xin Beitou station. Just a few minutes walk from the station. Very convenient. It is not that bad, if u don ask for too much.
Family
8/10
Excellent
01 Jan 2015
Verified traveler

Environment and meal service.

The room and bathroom setup are impressive and excellent. However the in-house dinner are replica of breakfast with bread and cakes instead of more ordinary meal variety.
10/10
Exceptional
15 Dec 2014
Eve

Nice hotel close to the MRT station.

The room is clean. You can open the windows during winter. The cold winds will join with your hotspring shower.
Partner
6/10
Pleasant
14 Aug 2014
xoxo8777

quiet, spa like resort setting, poor service

the hotel is easily located after New Beitou station.(on the left side after exit). Its very much like a Spa hotel. only check in is late at 6PM.but check out has to be sharp at 12 Noon.Room is spacious with lovely built in soaking big square tub. Only can barely get any help or service at the counter. Only entitled to one time visit to their in-house spa ( guy & gal separated).Only one plate each for morning breakfast. Overall, if the service and attitude of the hotel staffs could improve, it will be a good place
Family
4/10
Poor
14 Jul 2014
Verified traveler

So noisy outside the hotel at night

I was lived at B1 floor. The noise-blocking facility is so insufficient that I and my friend could not be able to fall asleep for even 10 minutes. Noises of cars' engines mixed with the alarms of police cars and fire trucks (police stations and fire stations are situated nearby) just made us feel crazy!
6/10
Pleasant
22 Jun 2014
Li Lian

Good Spa

Good location, good SPA but hotel room a little run down with old stuffy bed.
Partner
8/10
Excellent
18 May 2014
Verified traveler

Nice hotel near to the mrt station.

Room was spacious and clean. The toilet was good and it came with a hot spring pool. Hotel is near xinbeitou station which makes it convenient. Only the carpet was a bit old and worn. Otherwise, I'd say it's well worth the price.
8/10
Excellent
12 May 2014
Arja Sokka

Nice stay in hotspring hotel

IShan-Yue hotspring hotel was very nice place. We would have loved to have more information in English, but luckily most of the staff spoke English.For us it was a bit far away from our family we were visiting, but the location so close the MRT was excellent. Breakfast was just excellent, a lot of fruit and vegetables.And the hot spring pool was just so relaxing. We enjoyed it, thank you.
8/10
Excellent
06 May 2014
darryl

Great getaway

Its pleasant and nice
Partner
8/10
Excellent
19 Apr 2014
Etalo

Decent old hotspring hotel with big bathtub

Super near xinbeitou mrt, 5 min walk only. The hotel's bathtub is big and nice for hotspring. Overall the room is clean, but the bed is too soft, the toilet is all transparent without any curtain and the lighting is too dark. The breakfast buffet is simple taiwanese style, would be better if there are more variety.
4/10
Poor
18 Apr 2014
Verified traveler
Hotel check in very late.
Family
2/10
Poor
08 Apr 2014
Verified traveler

Stay Away!!

As a family of four, we were given a large room next to a storage closet with boxes crowded beside the door. The room smelled like a high school gym locker room. There was garbage on the floor and the carpet looked like it had been stomped on by muddy elephants. My kids found old socks, lollipop, and baby bottle (among other things) under the beds. Worse yet, it had windows opening to concrete walls.

Upon complaining to the front desk, they offered us another room, which was slightly better. (We suspect that they knew about the condition of the first room.) There was no window, dustballs were all over the floor, poor lighting, and very small for two double beds. The towels provided were old, yellow stained and tattered. The walls were marked up with stains both inside the room and along the hallways.

All the staff were rude and have no concept of the word \"helpful\". Cleaning staff does not do any cleaning unless we specifically asked them to.

The hotsprings pools are segregated for men and women - not advertised. Guests are given coupons to use the facilities - only once per day.

From all of these, what would you think of the breakfast? You would be correct in your worst assumptions.

Overall, hotel is dark and dank. The moisture level in the hotel is so high that I would not be surprised if there was mold in the walls.

It was a disappointment end to our visit to Taiwan. Had it not been our great experience with other hotels on the island...
4/10
Poor
28 Mar 2014
Yong Ching Yuen

Great location

room space is too small and the room is not clean
8/10
Excellent
25 Mar 2014
Lee
Nice and comfortable hot spring and sauna! Though there is no window in the room, it's clean and good enough. The location is good, just few steps away from the railway station. The hotel staff is helpful as well.
Family
8/10
Excellent
03 Mar 2014
Looksee Looksee

As expected.

Location: Superb. 5 min walk from MTR station. Staff: Neutral. Neither over friendly nor rude. Replied queries with a smile. Room: Reasonable size. Private bath tub is a good size for 2 pax.
8/10
Excellent
24 Jul 2026
Chih-Hsiung
Good
8/10
Excellent
05 Jul 2026
IKUKO
北投駅からかなり距離があると思っていましたがかなり近距離でした
いつも別のホテルに泊まつていましたが、今回は予約できずにはじめて
泊まりました

裸で入れる大浴場もあり(もちろん男女別です)露天風呂もあります
ただ内風呂はかなり入りにくい高さですが北投のお湯は最高です♪ 
大浴場は1日1回のみのようです
フロント2カ所ありレストラン前のフロントで受け付けをするとロッカーの鍵をくれます

まとめてチケットをくれるので朝食時は朝食券、大浴場は大浴場の券を持っていくか?
分からなければ全部出して取ってもらえばOK!

台北の温泉大浴場はシャワーキャップをかぶるルールがあるようです(女性だけかな?)シャワーキャップも大浴場にあります
温泉好きなので別の温泉で台湾の方に教えて頂きました。

各部屋にも温泉が出ます  少し建物が古いので室内のシャワーを勢いよく出すと
洗面所にも飛び散ると友人が言っていましたが、私には問題なしでした(^^♪

フロントが2カ所ある事で迷うとコメントがありましたが、2泊して慣れたので問題
なかったです

日本語のわかる女性がいて親切にしていただいて感謝です

またお伺いしますね

謝謝
Friends_and_family Friends
10/10
Exceptional
24 Jun 2026
CHUN-FAN
地點很方便房間很乾淨泡湯很舒服下次會繼續來住這裡唷
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
CHUN-FAN
床和很軟很舒服,泡湯很舒服,泡湯池可以同時兩人一起泡湯,房間很乾淨
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Naka
風呂が最高でした😀
Self
6/10
Pleasant
04 Jun 2026
Zheng Rong
10星的服务,0星的灵活度

工作人员的服务态度非常好,这一点值得肯定。前台和接待人员都很有礼貌,也愿意协助客人,整体服务体验是舒服的。

可惜的是,酒店规章制度的灵活度真的需要重视。晚上8点才入住,隔天早上11点就必须退房,这样的安排对客人来说实在有点匪夷所思。实际能享受到酒店设施和住宿体验的时间非常有限。

另外,入住时提供的大众池设施,在退房时间早上11点过后就不能继续使用。既然客人当天才刚退房,为什么不能更大方一点,让住客在退房当天继续使用相关设施?这会让整体体验好很多,也更符合度假型住宿的期待。

总结来说,员工服务值得10星,但酒店政策和灵活度真的只能给0星。希望管理层可以重新审视这些规定,不要让好的服务被僵硬的制度拖累。
Self
8/10
Excellent
02 Jun 2026
Makiko
部屋は少々古く暗めなのが難点ではありますが、部屋のお風呂に温泉がひいてあるのは嬉しい。硫黄のにおいがする温泉が勢いよく流れ出てきます。スタッフの皆さんも感じが良く、駅から近くて便利です。
Friends
8/10
Excellent
10 May 2026
Yichun
別緻的日式旅館
Friends_and_family Family
10/10
Exceptional
03 May 2026
Yoshitaka
少し古いですが手入れはされています。
温泉はとても良いですし、部屋にも温泉の風呂があるのが良いです。
Family
10/10
Exceptional
22 Apr 2026
OSEONG
아침식사를 포함 편리한 대중 교통 이용 및 양명산 공원에 접근하기 편한 위치의 호텔로 모든 직원이 친절하였음
Family_with_children
8/10
Excellent
17 Apr 2026
KWOK WAI
交通便利
Self
6/10
Pleasant
16 Apr 2026
Sze Wing
無乜特別,房屋唔隔音。交通方便。早餐一般。衛生程度一般。總括而言所有嘢都一般。
8/10
Excellent
15 Mar 2026
HIROAKI
温泉の泉質は格別です。雰囲気はバリ風?リゾートに来た気分です。駅からは目と鼻の先なので、とても便利でした。朝食は美味しかったです。台湾らしさのあるメニューでよかった。
設備が古いのは否めません。私の部屋はどうもエアコンの効きが悪いため、寒かった。フロントにブランケットをおねがしたら対応してもらえました。少し評価が低めなのはそういうところからなのかな?と思いました。私はアリだと思いました。
Partner
6/10
Pleasant
02 Feb 2026
Kentaro
夜中のチェックインだったが、全く問題なし。
部屋は概ね問題なし。
温泉楽しめた。
朝食もおいしかった(ルーローハンあり)。
Leisure Self
2/10
Poor
18 Jan 2026
SZU CHIA
櫃台check in服務太差
溫泉池標示不清楚,一下去就跌倒受傷流血,很不優的旅遊體驗
Self
10/10
Exceptional
31 Dec 2025
Hitoshi
部屋にも温泉が引いてあり、いつでも入れてよかったです。
Leisure Family
8/10
Excellent
16 Dec 2025
????
ええ湯でした。
Leisure Self
6/10
Pleasant
12 Nov 2025
Chi Ho
整體上我覺得這間旅館是好我,但是也有幾個地方可以改善一下,那就更完美:
第一:Check-in的時間太晚了,我當天到達的時間大約兩點,但櫃檯職員通知我說要晚上8點才有房間提供!因為天氣有點熱,我還想沖個涼再出去,結果我就要在外邊逛街到8點才回旅館沖涼!
第二:房間的空調不足,雖然在房間內已經有電風扇來彌補空調不足的問題,但我覺得還是需要改善的地方!
第三:房間的WiFi 訊號在溫泉那邊總是收不到,所以我在泡溫泉時,永遠都是不能上網,那就令我很困擾的問題!
我就覺得這幾方面是可以改善的地方!
Leisure Self
8/10
Excellent
13 Oct 2025
KaiTing
位子好
Partner
8/10
Excellent
22 Sep 2025
Hiroki
MRT新北投からのアクセス良好。周りの観光スポットも近い。建物は若干古めで、隣の部屋の音が少し響くため、気になる人はいるかも。古さよりも部屋に温泉がついていて、大浴場も利用できる点が勝つ。ゆっくり出来ました。フロントのスタッフさんはとても親切。少々の英語が話せれば、コミュニケーションには困らない。
Leisure Self
4/10
Poor
17 Aug 2025
Chihhui
房間加床空間太小,以一晚5026的三人住宿,性價比太低
Friends_and_family Friends
8/10
Excellent
16 Aug 2025
佐重子
部屋で天然温泉にいつでも入れるのがとても良かった。泉質も良かった。
内装は少し古くなっているところもあったが清潔にされている印象。
スタッフは礼儀正しい。
10/10
Exceptional
08 Aug 2025
Yoshihisa
温泉が素晴らしかったです。部屋の中にも温泉が引かれ、お湯を張れたのは良かったです。ただ、露天風呂に入るのに入場券を渡されて、それを持っていくのは面倒でした。二泊したのにいただいた入場券は1枚。これを交渉せずとも何回も入れるようにしてほしいです。
Leisure Self
8/10
Excellent
06 Jul 2025
CHIAKI
スタッフの皆さんかとても親切でした。隣の部屋が水漏れをしていて、大変な状況ではありました。またテレビの不具合がありましたが、直ぐに対応いただけました。
温泉もゆっくり入れました。ドライヤーもきちんとあり助かりました。
朝食も十分なメニューでした。
Leisure Self
8/10
Excellent
29 Jun 2025
Verified traveler

チェックイン時間は要確認

ホテル詳細では20時チェックインとなってましたが、15時に聞いてみると16時か17時には入れるとのことで北投散歩に出かけました。でも16時前に雷雨になりホテル玄関前の椅子で休憩していたところ、部屋の準備ができたとのことで、早速温泉を楽しめました。
ピークシーズンだと20時なのかもしれませんが、とりあえず聞いてみるのはありです。
スタッフに日本語堪能な女性がいたのもとても助かりました。
Self
6/10
Pleasant
16 Jun 2025
Sui chun sallwin
早餐少選擇
Friends_and_family Family
10/10
Exceptional
29 May 2025
Rieko
チェックインの時間が夕方5時と言われて、時間を潰すのが大変でしたので、チェックインの時間がもうちょい早いと良いのではないでしょうか。でも温泉はよかったです。温泉博物館へも歩いて行けますし、地熱谷にでも歩いて行けます。駅から近いし値段も安いので満足です。
Leisure Self
10/10
Exceptional
24 May 2025
Koji
大浴場の温泉には、内風呂、露天風呂、サウナがあり、旅の疲れを癒すことが出来ました。
部屋の中にも、シャワーに加えて温泉が溜められる湯船があり、贅沢な時間を過ごせました。
朝食はバイキング形式で種類も豊富で、ゆっくりと食べることが出来ました。とくにルーロー飯が美味しかったです。
日本語が喋れるスタッフさんがおり、施設の説明をしてもらい助かりました。
Leisure Family

Location & surroundings

Shan-Yue Hotspring Hotel
No.17, Quanyuan Rd, Taipei, Taiwan – China

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Shan-Yue Hotspring Hotel

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