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Belllo Hotel JB Central

Malacca Johor and South · Malaysia

21, Jalan MeldrumView location

8.2/10Excellent593 Reviews
Cleanliness8.2/108.2
Service8.8/108.8
Comfort8.0/108.0
Condition8.0/108.0
Location9.4/109.4
Neighborhood8.2/108.2
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Belllo Hotel JB Central

Ideally located in the prime tourist area of Johor Bahru City Center, Belllo Hotel JB Central promises a relaxing and wonderful visit.

The property features a wide range of facilities to make your stay a pleasant experience, including free Wi-Fi in all rooms, 24-hour front desk service, luggage storage, Wi-Fi in public areas, and family rooms. Guest rooms are fitted with all the amenities you need for a good night's sleep.

Some rooms offer amenities such as LCD/plasma screen televisions, complimentary wireless internet access, non-smoking options, and air conditioning. The hotel also offers various recreational opportunities. No matter your reason for visiting Johor Bahru, Belllo Hotel JB Central will make you feel instantly at home.

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A stay at Belllo Hotel JB Central places you in the heart of Johor Bahru, a short 4-minute walk from Johor Bahru City Square and within 4 minutes by car from KSL City Mall.

This hotel is 15.5 mi (24.9 km) from Orchard Road and 14.5 mi (23.4 km) from LEGOLAND® Malaysia. Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 50.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MYR 34.98 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Bazaar Karat (Rusty Market) 0.2 km / 0.2 mi
Johor Bahru City Square 0.3 km / 0.2 mi
Johor Bahru Old Chinese Temple 0.5 km / 0.3 mi
Komtar JBCC 0.6 km / 0.4 mi
R&F Mall 0.7 km / 0.4 mi
Persada Convention Center 0.7 km / 0.4 mi
Johor Bahru Customs, Immigration, and Quarantine Complex 1.2 km / 0.7 mi
Istana Besar 1.4 km / 0.9 mi
Johor Zoo 2 km / 1.3 mi
Sultan Abu Bakar State Mosque 2.6 km / 1.6 mi
Plaza Pelangi 2.7 km / 1.7 mi
Johor Bahru Ferry Terminal 3 km / 1.8 mi
KSL City Mall 3.4 km / 2.1 mi
Holiday Plaza 3.9 km / 2.4 mi
Beletime Danga Bay 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Multilingual staff
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • TerraceExtra charge
Show 6 more facilities & services
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE

    Photos are not available for this room type.

    Belllo Hotel JB Central

    Double or Twin PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Belllo Hotel JB Central

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Belllo Hotel JB Central

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIERSINGLE • PREMIERSGL.PE

    Photos are not available for this room type.

    Belllo Hotel JB Central

    SINGLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Belllo Hotel JB Central

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIERTWN.PE

    Photos are not available for this room type.

    Belllo Hotel JB Central

    TWIN PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Belllo Hotel JB Central

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Belllo Hotel JB Central

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Belllo Hotel JB Central

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Belllo Hotel JB Central

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Belllo Hotel JB Central

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Belllo Hotel JB Central

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER QUEEN BEDDOUBLE • PREMIER QUEEN BEDDBL.PE-QN

    Photos are not available for this room type.

    Belllo Hotel JB Central

    DOUBLE PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIER QUEEN BEDTWIN • PREMIER QUEEN BEDTWN.PE-QN

    Photos are not available for this room type.

    Belllo Hotel JB Central

    TWIN PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Belllo Hotel JB Central

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Belllo Hotel JB Central

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Belllo Hotel JB Central

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Belllo Hotel JB Central

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Belllo Hotel JB Central

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Belllo Hotel JB Central

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE

    Photos are not available for this room type.

    Belllo Hotel JB Central

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Belllo Hotel JB Central

8.2
Excellent
593 Reviews
Cleanliness
8.2 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
8.0 /10
Location
9.4 /10
Neighborhood
8.2 /10
Amenities
7.4 /10
100 reviews shown
2/10
Poor
13 May 2026
Thi Thanh Tien
The aircon was really noisy cant sleep at all, the aircon isnt like your home aircon so take note of that, and the room was very running down and dirty, blanket tuck underneath was black and smelly, despite the friendliness of the staffs I will never comeback here again.
Family
6/10
Pleasant
26 Apr 2026
Chuan Sin
I booked the suite. It was very dirty. Especially the carpet in the room. It was dirty and sticky. The phone was covered in dust.
Self
10/10
Exceptional
01 Mar 2026
kazuyuki
Old, but cleaned well. Convenient location, near JB central and food court. Staff is friendly. It is worth.
10/10
Exceptional
05 Jan 2026
kok khiang
Good
Leisure Family
6/10
Pleasant
30 Dec 2025
Carolyn
Room was not as clean as you'd like. Showerhead overhead was very bad looking and needed help to figure out how to get the water to work, the handle fell off. However, very comfortable bed and pillow. TV worked well. Conveniently located. Staff was helpful. One big negative is you can smell cigarette smoke in the corridors and it can seep into the rooms. I'm a non-smoker so I don't like that.
Leisure Partner
10/10
Exceptional
21 Dec 2025
Yutaka
JBセントラル駅から至近で価格が安いが快適なホテルです。
10/10
Exceptional
22 Oct 2025
Mohamad Fazillilah
Excellent
Leisure
6/10
Pleasant
01 Oct 2025
Howard
Slept good room very basic
Perfect for a cheep one night stay
Partner
10/10
Exceptional
01 Sep 2025
ZHI YAN
Located in the older part of JB town. Near City Square, JB Sentral and CIQ. Lots of food options. Only complain is that the bed is too soft and there isn’t a hair dryer in the room. It’s a quite stressful unloading luggage if arriving by car because the one-way street is very narrow and no other vehicles can pass your stationary vehicle. Although there is a huge police station just down the street, walking around at night didn’t feel safe.
Leisure Partner
6/10
Pleasant
29 Jun 2025
wan
We were asked to pay a deposit of rm$10 per room but this deposit not returned to me upon check-out so I'm not sure if it's a refundable deposit.
Staff at check-in was pleasant and accommodating.
Asked for a change of room as the first room assigned, there's pool of water in-between the glass surface and wooden table + broken glass corner covered with a plastic sheet. Room smelled terrible too. Staff immediately acted upon our request. 2nd room was ok but noisy since it's at level 1 facing a coffee shop. Still smelled of cigarettes though.
We hv a 2nd room at higher floor, was ok but can smell cigarettes when other guests are smoking in their room. The door doesn't seems to lock well so we were kinda worried. Beds were too soft for comfort.
In one room, water was leaking from the hose when turned on the shower head. Hot water was consistent. Even the sink tap has hot water option. Air con was very cold in one room, but the other room was hot.
There's fridge and water kettle in the room. Shampoo, shower gel and toothbrush toothpaste and bath towels provided. Coffee and tea with creamer and sugar provided. Air dryer provided upon request.
Hotel was within a lane with lots of eating options, you will be spoilt for choices. Environment wise may not be ideal for females especially late at night. Very near city square and the heritage street.
Leisure Family
6/10
Pleasant
16 Jun 2025
Lim Poh Chin
Only 1 mug & a disposable stirrer. Unable to adjust aircon temp or wind speed (fixed at 17 degrees) & was very very very loud. No soap tray in the shower cubicle/ need to reach out to take soap from basin
6/10
Pleasant
15 Jun 2025
Ronald Hasem
Can’t watch TV poor signal. Overall okay.
Leisure Partner
4/10
Poor
22 Apr 2025
Kai Siang
Not Perfecto
Leisure Friends
10/10
Exceptional
17 Feb 2025
Bhawna
Very convenient close to the mall and border staff is very friendly and helpful
Leisure Partner
8/10
Excellent
21 Jan 2025
Pamela
The hotel is close to the train station but the area around hotel was dirty and many homeless people sleeping on sidewalks. The river walkway and night market two street over was great. The bed was really comfortable but room showing lots of signs of age. And mold in the bathroom could use a scrub. Good night sleep and it served its one night purpose.
Leisure Partner
8/10
Excellent
18 Jan 2025
emmet
Small simple hotel, very convenient location, helpful staff at reception desk. Dated room,but comfortable bed, good wifi and shower.
Lots of activity, restaurants and street life just outside, perhaps appropriate for a border crossing city.
Not fancy but did the job, would stay again.
Leisure Self
10/10
Exceptional
28 Dec 2024
Lee Katarina

LKC

A good place to stay with friendly hotel staff. Davey the receptonist was very nice and accommodating.The bed and pillows were sooo comfortable. There were 2 shopping malls within walking distance and those that were not, I rode with InDrive which was much cheaper then Grab. Plenty of street food shops around the hotel and very cheap. I would stay here again. Thank you Belllo Hotel.
10/10
Exceptional
12 Dec 2024
Jimmy
A hidden gem of a property in downtown Johor Bahru. Extremely convenient location for access to food & shopping. Rooms are clean with running hot shower, and it is large enough to open up a large suitcase on the floor without falling over it.
8/10
Excellent
09 Dec 2024
Shirleen
So far so good
Leisure
10/10
Exceptional
11 Nov 2024
Dhinesh
Located vwry near to JB central. Easy to access.
10/10
Exceptional
08 Sep 2024
Jenny
This is our 2nd time staying at this hotel. The staffs are super friendly and near lots of dinning options around the hotel. The only set back we experience in this stay were noises around the corridor and loud closing of doors from other guests at weeks hours(I.e. 2am to 3am). If u r not a light sleeper like myself there will not be an issue.
Friends_and_family Friends
8/10
Excellent
17 Aug 2024
Leigh
This was a small lower end hotel however put us in among the people who were very friendly. The hotel staff were welcoming and it was very clean.
Leisure Partner
10/10
Exceptional
08 Aug 2024
Verified traveler

Nice and simple hotel

Staffs were super friendly and lots of great food around. Also near Parsat Karat too.
Partner
10/10
Exceptional
23 Apr 2024
Elliot Hon Yuan
A lot of restaurants around.
No parking available.
Partner
10/10
Exceptional
24 Dec 2023
Verified traveler

Great short stay in a convenient environment

It’s a great place to go as a couple as the room is a little bit small. my experience with a baby has been good so far. Very convenient as it’s near city square and also easy to locate the hotel. Have no trouble going back Singapore as it’s only bout 5-10mins walk to custom
Friends_and_family Family
2/10
Poor
16 Dec 2023
Wenyong

First & the Last Time Stay

Not the cheapest hotel near JB sentral, only reason I chosen this hotel was due to it's location and cheaper price during my booking period. Stayed there for 2 nights and no housekeeping or refilling of the amenities done. Actual room outdated and worn down, deferred greatly from the photos listed. Should only be graded 1 or 2 star hotel, my first and last time stay here.
Self
4/10
Poor
15 Dec 2023
jason

Not recommended

Smaller hotel than I expected. Room and hotel nothing like in the pictures. Worn and dirty in the room, especially the bathroom. Broken safe, broken door catch in bathroom, filthy shower screen, bed way too soft, about 1/5 for hardness, 1 channel in English (news).
Bonus points...Enough sockets, Aircon and fridge both worked
Self
2/10
Poor
13 Nov 2023
Phyllis

Worst hotel ever booked

Very bad hotel experience. Room is old and bed sheet are stained. The room looks old and wall badly stained. No luggage tag for luggage storage. Checked in and checked out in less than 10mins. Totally different from the photos on hotel.com. Worst hotel room ever enter.
Partner
10/10
Exceptional
07 Nov 2023
Yap
Comfortable n good lighting
Business Self
6/10
Pleasant
20 Aug 2023
Dzulina
The staff undercharge us after we had make the payment. There was a dispute during check-in. In the future, the staff should fully aware of the right amount of the payment to avoid any misunderstand & inconvenience. There should a letter from the hotel or the management of the tourist tax as a proof. Thank you.
4/10
Poor
14 Aug 2023
Verified traveler

Basic hotel

This hotel looks nice, has great staff, and is clean but the rooms are quite basic. They either face a very noisy street or have windows facing inside the building, i.e indoor windows. There were no bedside lamps and the faucet handle in my shower fell off. On the good side is that there are many restaurants just across the street with excellent food 24 hours per day. On the bad side is that the restaurants - at my stay at least - had some extremely noisy customers who wake you up at 04.00 am every night, so bring your earplugs if you stay in one of the rooms facing the street. If this was a two star hotel I would give it a good rating but for a 3 star hotel I would much expect better.
Business
6/10
Pleasant
28 Jul 2023
Junyao
It ok for the price . But i should havs spent more for better hotels
Leisure Partner
6/10
Pleasant
15 Jul 2023
Nittha
The front desk is nice
2/10
Poor
06 Jun 2023
Nutch
The room is totally unlike the photos on Expedia. No decoration at all. Just bed, table and a chair. No bed-lamps, no decorations, even no bath mat on the first day of my arrival.
Leisure Self
8/10
Excellent
21 May 2023
SEE

Family trip

Stay in a family room. Quite big but the room isnt as clean as there is a carpet which looks dirty. Wifi is troublesome cos must change password everyday
Friends_and_family Family
10/10
Exceptional
14 May 2023
Alexander
Comfortable stay, close to JB central.
Would staybthere again
Self
10/10
Exceptional
22 Feb 2023
Erla
Convenient
Leisure Partner
10/10
Exceptional
28 Jan 2023
Verified traveler

Very friendly receptionist

Room was clean, bed was comfy. Nice stay

Near to the shopping mall
Self
4/10
Poor
13 Dec 2022
Jui Yi

Very bad service

Reception not friendly and helpful. Safe box not work and no help from Hotel. Refuse to change room as they said rooms are full.
Self
8/10
Excellent
30 Nov 2022
Lai
The rooms r neat n tidy.Bathroom v nice design n clean.Overall I recommend this hotel to others.
Leisure Self
10/10
Exceptional
13 Nov 2022
LAI POH
Location is convenient to walk from city square. Price is reasonable. One not so good point is the sound proofing, other than that is good.
Leisure Friends
10/10
Exceptional
23 Sep 2022
Shakeela
Its was a good stay as we had free upgrade to premier room and stayed in the highest floor.The bed is very comfy.
Friends_and_family Family
6/10
Pleasant
08 May 2022
Verified traveler

So-so

Not on the cleanest/safest street, but it’s very near the customs. My only concern is the cleanliness of the room… but otherwise, it was alright for a short stay. No parking available tho.
Self
8/10
Excellent
05 Apr 2022
WONG

Good value for a budgeted stay

Thank you for giving a Free upgrade to Deluxe Room on Monday check-in. Room is clean and well maintained.Bed is soft and comfy. A little noisy from the street but the windows and thick curtain insulated the noise
Partner
10/10
Exceptional
23 Mar 2021
Verified traveler
Small. Cozy. Stylish. Clean. Recomendable in the heart of Johor Bahru
Friends_and_family Family
10/10
Exceptional
20 Mar 2021
Verified traveler
Polite and helpful staff.. room s properly clean. Wifi connection s fast.
Leisure Self
8/10
Excellent
13 Sep 2020
wan
looked like been downgrade
previously have hair dryer in the room
but this time i stayed realized no more
understand the room is vacant at least 3 days before guest upon arrival
if possible cleaner should clean another round before the guest arrival so that the room won't be dusty a bit
Business_and_leisure Self
8/10
Excellent
20 Jul 2020
Verified traveler
Hotel facilities is rather good and clean. However parking is not available and need to pay additional to park at nearby private parking.
Leisure Family
10/10
Exceptional
19 Mar 2020
Verified traveler
I travel around Singapore & Malaysia a lot this is the best Boutique Hotel I've found and great value for money. Staff have a great can do attitude. A big 7eleven below for anything u might need.
Business_and_leisure Self
6/10
Pleasant
24 Jan 2020
Verified traveler
Good location, very good price but room abit old and unclean.
Leisure Self
6/10
Pleasant
19 Jan 2020
Verified traveler
Near JB Central and City Sq Mall, simple and basic.
Leisure Partner
10/10
Exceptional
12 Jan 2020
Verified traveler
Good and nice hotel. Cozy. Good for short trip. Bed slightly too soft.
Leisure Partner
10/10
Exceptional
08 Jan 2020
Verified traveler

Good stay in City Area

The stay was good. Very convenient to eatery and shopping centre. Staff was polite and friendly.
Self
8/10
Excellent
06 Jan 2020
Verified traveler
Satisfied with this experience especially with a great staff team. Everyone is welcoming and polite at all time. Feel safe once we stepped into the hotel. The room is in fairly good room condition and clean with a comfy queen bed. However, the bathroom is small and old but overall it’s worth the value.
Leisure Friends
10/10
Exceptional
04 Jan 2020
Verified traveler
Very friendly counter staff. Check in and out process very fast
Leisure Friends
8/10
Excellent
02 Jan 2020
Alvin
The hotel has all the basic amenities for a short overnight stay...
Leisure Partner
10/10
Exceptional
31 Dec 2019
Verified traveler
Great property close to shopping nice staffclean hotel
Leisure Family
4/10
Poor
27 Dec 2019
Verified traveler
Firstly tissue, toilet paper was not refilled at all.
Secondly stain in bedsheet and blankets.
Thirdly smoke smell always lingers despite request for non smoking room.
Fourthly wifi down upon arrival.
Fifth, room door unable to auto lock by itself, require several times of open and close to work.
Sixth, environment too noisy to sleep and noise isolation is bad.
Seventh, air con unable to control temperature.

Lastly their housekeeping topple out air freshener, causing our clothings soak wet. Staffs remain quiet after highlighting. Very disappointed on this
Leisure Family
8/10
Excellent
23 Dec 2019
Verified traveler
The location is ideal for local foods. I could find many eating places within the vinicity recommended by food columnist. The staff is friendly and helpful.
Leisure Partner
8/10
Excellent
21 Dec 2019
Verified traveler

Staff were helpful and friendly!

Amazing staff
Partner
8/10
Excellent
13 Dec 2019
Verified traveler
Very friendly staff. Walk is very thin and could hear conversation from the corridor
Leisure Partner
6/10
Pleasant
09 Dec 2019
Kumjingsin
When I first arrived to the room there is no towel, hand soap and shower gel and hair shampoo in the room and I need to go and tell to the counter people. When I sleep, something bite my foots and back of neck.
Friends_and_family Family
10/10
Exceptional
04 Dec 2019
Ak
It is conveniently located for people who like to enjoy local food and also close to C.I.Q area.
The bathroom is quite spacious and I like the toiletries provided.
Friendly and helpful staff.
Leisure Partner
10/10
Exceptional
26 Nov 2019
Verified traveler
2nd time staying, everything was great. Great service and the room was clean. Overall enjoy my stay there.
Leisure
10/10
Exceptional
26 Nov 2019
Emerson

Like a second home. Even more comfy

The location is convenient ,the room is comfy than my home and large even for a single room. I would recommend to all my friend if they visit Johor.

The staff is friendly and nice. I love here.
Self
8/10
Excellent
25 Nov 2019
Eddy
Convenient location. Coffee shops below, 7 Eleven next to hotel, 5 to 10 min walk to City Square.
Easy to get Grab. Rm10 to Southkey Mall.
No facilities, only rooms. Small deluxe room, not ideal for families. Basic provisions- hair dryer, toothbrush, toothpaste, shampoo, bath gel, soap, coffee making facility, wifi, TV.
Little walking space in the room.
Leisure Self
6/10
Pleasant
17 Nov 2019
Verified traveler

Good location but not well-rested

Good service, decent amenities, great location. Zero soundproofing so didn't get a good night's sleep due to rowdy guests and noise made during housekeeping.
Partner
10/10
Exceptional
17 Nov 2019
Fiona

Short trip for shopping

Friendly staff greeting guests with pleasant smiles. Fast and smooth check in and check out process. Small hotel yet comfortable. Good for basic needs of accommodation if going out for the day and just come back sleep at night. Convenient location to JB Sentral bus terminal which has bus to KSL and Mid Valley shopping malls and nearby to City Square Mall. Value for money.
Friends_and_family Family
8/10
Excellent
30 Oct 2019
norhayati

Simplicity hotel

Great. Simple night
Partner
8/10
Excellent
26 Oct 2019
Tang
Central in location. Very accessible to food, shopping and transport
Leisure Family
10/10
Exceptional
26 Oct 2019
Ahmad
Clean, decent, well equipped room
Leisure Family
8/10
Excellent
12 Oct 2019
Verified traveler
Its in the central and very convenient n accessible to shopping n food the hotel is super clean n service is good
Business_and_leisure Family
8/10
Excellent
25 Sep 2019
SEE
Great stay.
Family
10/10
Exceptional
23 Sep 2019
Verified traveler
Belllo hotel was good. The location was just nice , food was easy to get and the staff was good too. Very polite and friendly. He derserves better opportunities if given the chance
Leisure Family
8/10
Excellent
23 Sep 2019
Mun Keong

Reasonably Good Hotel

It is not exactly a clean neighborhood. But plenty of night hawker foods around especially in late night. It is located in walking distance to the JB CIQ and City Square Mall. These the reason I choose this hotel as it suited my needs.
Business
8/10
Excellent
10 Sep 2019
Verified traveler
Staff is friendly and helpful. Very prompt service.
Leisure Friends
10/10
Exceptional
04 Sep 2019
Nam Khim

Basic clean hotel in a great location

Basic clean hotel. Good for over night stay in JB. Convenient location. Nice street food around the hotel in the evening (char kway tiao!) till late night and many local breakfast options. Very friendly staff.
Partner
8/10
Excellent
21 Aug 2019
Willem
This is a high value relatively low cost hotel in a great location with extremely helpful and friendly staff. We enjoyed our stay and the location
Family
4/10
Poor
12 Aug 2019
Verified traveler
Good:
Great location 5 mins walk from City Sq, easy to locate, 7-11 & a few eateries nearby, security guard at night. Customer service wasn't exceptional but acceptable. Check-in & check-out was a breeze. Complimentary bottled water, toiletries, coffee/tea, hairdryer, safe, kettle provided.

Bad:
Requested for room on high floor & 2 single beds but was given room on low floor & a queen bed. Had problems with the wifi log in but was resolved quickly. Wifi wasn't very fast. Furnishing in room was very worn & felt like it hasn't been cleaned except the cupboard which looked new & toilet. Stains on walls, table & toilet seat. Floor was very dusty, towels were old, worn & not white anymore. Room wasn't very well ventilated. Very small hotel with a narrow lobby & small lift.

Was very shocked & disappointed at the actual condition of the hotel & room as it looked totally different from pics & reviews. Felt more like a 2-2.5 star hotel. Not value for money given its condition. Didn't feel comfortable staying there at all. Definitely WILL NOT stay at this hotel again, would rather spend my money elsewhere.
Leisure Friends
4/10
Poor
10 Aug 2019
Verified traveler
Hotel established in 2017 but furniture and amenities seems like decade old. Door latch is broken, bed headboard framing came off, huge cockroach crawling above bedside wall in middle of night and room top hung window lock is broken the smell of street food from night market filled up the room. Bad experience.
Leisure Family
6/10
Pleasant
09 Aug 2019
Chester
Telephone was not working. Told the staff but nothing was done during the 2d1n stay. Table looks old with cups water marks on the wood.
WiFi code wasn't working for the first code which was given to us. Location is excellent though
Leisure Partner
8/10
Excellent
04 Aug 2019
Verified traveler

Good hotel near food street

Although the Suite we booked was a bit small, overall the stay was good; clean room, good service and good location near food street. The only thing lacking is slippers and only one bath towel per guest.
Family
10/10
Exceptional
02 Aug 2019
Verified traveler
Security checks was imposed so as to keep away from intruders at the main entrance.
I was impressed by their safety and security pessonel.
Leisure Self
4/10
Poor
18 Jul 2019
Lala
It’s not like pic shows, got sofa, big room.... A bit noisy in the mid night. But all the staff’s service is really good. The location has many things to eat.
Leisure Partner
8/10
Excellent
16 Jul 2019
Verified traveler
Very near citymall n local food ,behind the small lane or alley,in the evening, they have local zhi char
Leisure Family
8/10
Excellent
13 Jul 2019
Verified traveler
nice place ,clean ,new and good wifi and excellent location near Singapore Johor Bahru causeway.
However no luggage storage facilities even for returning guests.A major weakness as competitor hotels on the same road have these facilities like Meldrum Hotel, Hanya Satu Hotel
Friends_and_family Family
10/10
Exceptional
23 Jun 2019
Chang

10/10

All Staffs were friendly and helpful. Although check in time is 3pm , the staff so nice to check for room available to let’s us check in before 12pm .
The room is clean and bed is comfortable.
The location is convenient, walking distance to shopping malls and food streets.
We will book again for next trip if hotel room is available 👍
Partner
10/10
Exceptional
23 Jun 2019
ABMC
the check in/ check out is very simple, the staff were extremely friendly and pleasant. the room's amenities were sufficient, cleanliness is good. i love the toilet/ bathroom which is huge and clean. bed is soft and comfy.
Friends_and_family Family
6/10
Pleasant
23 Jun 2019
Verified traveler
The room cleanliness and staff service is good, location is ideal as well only thing to improve is that it is too noisy, can hear others very clearly talking, walking and opening the door outside when we are in the room. Other that day it's really good..
Leisure Friends
8/10
Excellent
19 Jun 2019
Verified traveler
The location is very convenient to go to other shopping malls in the vicinity. The staff is friendly and helpful. Lots of eateries are nearby too
Leisure Family
6/10
Pleasant
15 Jun 2019
Verified traveler
Not the first time staying here. However, the room this time round was smaller and not as clean (especially between the toilet tiles). Upon check in to the room at around 8pm, the floor was still wet. Hope this can be improved and look into.
Leisure Partner
8/10
Excellent
11 Jun 2019
Verified traveler
Near City Square and easy to find food. Location is good.
Leisure Family
8/10
Excellent
05 Jun 2019
Verified traveler

Overall very pleasant stay

It was good! The sheets and towels were a tiny bit stained but I didn't mind too much.
Partner
10/10
Exceptional
01 Jun 2019
Verified traveler
Great staff, all very friendly and helpful.

The bed is nice and air con are great.
The shower is great too.

The price is reasonable.

The location is great with city square and other shopping mall around.

The coffee shop and night market food stall are great too.

Whole family enjoys it.
Will book again in the future.

Happy Guest 😁
Leisure Family
8/10
Excellent
01 Jun 2019
JACQUELINE

Great location & great stay!

Stayed at Bello several times whenever come to JB for shopping trip. Great location & great stay!
Partner
6/10
Pleasant
01 Jun 2019
Verified traveler

Ok for 1 night

Location and price were good, but window was internal, thin walls, aircon dirty and floors wet upon checkin.
Family
6/10
Pleasant
24 May 2019
Verified traveler

Easy excess mall, eating place and friendly staff

Is convenient shop &eater just outside except the noise in nite and smell smoking smell although non-smoking floor. Mall is near by too. Should include room slipper as the floor not clear.
8/10
Excellent
22 May 2019
Whuang

Relax

Hotel staff is frenidly and location near street eating and city square shopping area.
Partner
8/10
Excellent
27 Apr 2019
Verified traveler
Clean, good and affordable price
Business Partner
4/10
Poor
27 Apr 2019
Clarice
We've booked a premier room. Upon checkng again online, we realised we were given a deluxe room instead of premier room. We loved the location. Will there be a refund or free upgrade on our next visit?
Leisure Family_with_children

Location & surroundings

Belllo Hotel JB Central
21, Jalan Meldrum, Johor Bahru, Malaysia

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Belllo Hotel JB Central

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