Sheraton Johor Bahru

Malaysia , Malacca Johor and South
Johor Bahru, Jalan Storey Bukit Senyum
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20 reviews shown

10/10

Exceptional

06 Jun 2026

Annie

The hotel room was very clean, and the staff were exceptionally friendly, polite, and welcoming throughout my stay. The room was well-stocked with tea and coffee, and the bathroom was impressively spacious. The bed was sturdy, firm, and comfortably sized, ensuring a good night's rest.

One improvement I would suggest is having a longer sofa that could double as a sofa bed for families travelling with teenage children. Additionally, the window was quite dusty and had some stains, which detracted slightly from the overall experience. That said, the view from the room was lovely and made up for it.

Overall, I had a pleasant stay and would recommend this hotel for its cleanliness, comfort, and excellent service.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Sophia

Best hotel to stay when in JB. Spacious and clean room with a wide spread of buffet breakfast. Staff were friendly and helpful.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Jael Koh Luo

Stayed at the family suite, the kids room is so lovely, my kid enjoyed it. The toilet was amazing too. Great stay. Breakfast spread was good too. The free flow alcohol and food spread at club lounge was great too.

Family_with_children

8/10

Excellent

17 May 2026

Marife

The breakfast spread is good but needs to improve the authentic taste.

Friends_and_family Family

10/10

Exceptional

16 May 2026

SOON HUAT

The breakfast was not included in our package. We paid extra to have the breakfast. But it was a surprisingly good meal. Not much variety but food are tasty.. and they actually have fresh fruit juice. Not bad

Partner

10/10

Exceptional

12 May 2026

Eric Hock Lee

The gym was very nice and the equipment is great.

Business

4/10

Poor

11 May 2026

Sathgunan

Room was spacious, clean. Baby cot was in bad shape. Disappointed for Sheraton Brand and a new property. Worst is parking because it shares same parking with the shopping complex. Saturday on arrival we were caught in massive traffic at the parking entrance. We chose this hotel because of location, but this will be out last time to stay here. Will go back to our fav hotel Double Tree Hilton.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Jazryl

We really enjoyed our stayed here at Sheraton JB. All the staffs services were excellent. We had a twin bedrooms and King bedroom adjourned together. The rooms are spacious and the beds are comfortable. We also had the buffet breakfast for both days. Just a little suggestion on the Nasi lemak rice can have some improvement.

Friends_and_family Family

10/10

Exceptional

04 May 2026

hiroyoshi

Staff smile and cleaning very good.

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Boon Hwa

I have stayed in numerous hotels in several countries, when I booked for a room of 3, none of them charged me for the roll away bed that I have requested.
Though you have waived it when I protested but you have spoiled my Staycation.

10/10

Exceptional

15 Apr 2026

Kevin

Breakfast is wonderful, I missed the evening buffets as they were poorly advertised, so settled for the club lounge.

Self

10/10

Exceptional

15 Apr 2026

Felix

Best hotel in JB currently

Family_with_children

8/10

Excellent

07 Apr 2026

Wayne

Some very attentive staff

Leisure Partner

10/10

Exceptional

30 Mar 2026

Jia Wen

Clean and prefect room. Breakfast variety can be more options like sushi and miso soup or mushroom soup

Business Family_with_children

10/10

Exceptional

11 Mar 2026

teo soon ann

Clean rooms , near n tidy, facilities are new , experience n exceptionally friendly n helpful staffs

Business Self

10/10

Exceptional

08 Mar 2026

Our stay at Sheraton was wonderful. The facilities are so clean and good. Hotel staff were friendly. Special mention to the manager Sri Jivan and team. Breakfast was very good. Our dinner at the restaurant was also sumptuous.

Friends

10/10

Exceptional

22 Feb 2026

Kevin

Perfect, club lounge needs a little work but amazing staff and hotel

Business

8/10

Excellent

26 Jan 2026

Amran

The room was

10/10

Exceptional

10 Jan 2026

Faaizah

Went on a last min staycay on the weekend of 9 to 10 Jan. My family of 4 was lucky enough to get the last available Family suite. We were promptly assisted with our luggage by the staff at the reception. Check in was attended to by a smiley lady at the counter. Dennis who I think might be the manager on duty graciously allowed me to choose a complimentary cake from the hotel restaurant when he found out it was my bday which was a nice gesture.
The room was beautifully designed especially the children's double deck bed and bathtub area. My kids loved it. We also got a complimentary bfast at the lounge the nx morning. Requested for a late check out but as the suite was quite limited, it was not possible. However, the hotel kindly offered a spare hotel room for an additional 2hrs hours to use for free as my son had his zoom online tuition class. I really appreciated this as the rest of the family could still rest while my son was having his class.
Once the attached mall is open downstairs, I'm sure Sheraton JB will be more popular among Singaporeans since it's also near to the CIQ.

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Kimberly

Super friendly staff, hotel amenities were well-maintained, breakfast was good too!

Leisure Family