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Capri by Fraser Johor Bahru

Malacca Johor and South · Malaysia

Menara Tiga Serangkai, Jalan Tengku AzizahView location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood8.2/108.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Capri by Fraser Johor Bahru

With a stay at Capri by Fraser Johor Bahru in Johor Bahru (Central District), you'll be a 3-minute drive from Komtar JBCC and 6 minutes from Johor Bahru City Square. This 4-star hotel is 1. 9 mi (3 km) from KSL City Mall and 6. 6 mi (10.

7 km) from Singapore Zoo. Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Grab a bite at Delite, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Make yourself at home in one of the 316 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless Internet access is available to keep you connected.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Read more about this hotelShow less

Located in Johor Bahru (Central District), Capri by Fraser Johor Bahru is a 4-minute walk from Johor Bahru Customs, Immigration, and Quarantine Complex and 13 minutes by foot from Johor Bahru City Square.

This family-friendly hotel is 1.6 mi (2.6 km) from Tan Hiok Nee and 1.8 mi (2.9 km) from Sultan Ibrahim Building. Make yourself at home in one of the 316 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 75 for adults and MYR 37 for children
    • Covered self parking fee: MYR 5 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Johor Bahru Customs, Immigration, and Quarantine Complex 0.4 km / 0.2 mi
Johor Bahru City Square 1.1 km / 0.7 mi
Johor Bahru Old Chinese Temple 1.3 km / 0.8 mi
R&F Mall 1.3 km / 0.8 mi
Persada Convention Center 1.3 km / 0.8 mi
Bazaar Karat (Rusty Market) 1.3 km / 0.8 mi
Tan Hiok Nee 1.5 km / 0.9 mi
Sultan Ibrahim Building 1.8 km / 1.1 mi
Komtar JBCC 2 km / 1.2 mi
Arulmigu Sri Rajakaliamman Glass Temple 2 km / 1.3 mi
Plaza Pelangi 2.3 km / 1.4 mi
Istana Besar 2.5 km / 1.5 mi
Johor Zoo 2.7 km / 1.7 mi
KSL City Mall 2.7 km / 1.7 mi
Sultan Abu Bakar State Mosque 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 316
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
Show 16 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Luggage room
  • BarExtra charge
  • Restaurant: 2
  • Smoking areaExtra charge
  • Meeting room
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE ONE BEDROOMDOUBLE • EXECUTIVE ONE BEDROOMDBL.B1-EJ

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    DOUBLE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE KING BEDSTUDIO • EXECUTIVE KING BEDSTU.EJ-KG

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    STUDIO EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SEA VIEWRoom • DELUXE SEA VIEWROO.DX-VM

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    Room DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE SEA VIEWDouble or Twin • DELUXE SEA VIEWDBT.DX-VM

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    Double or Twin DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE SEA VIEWSTUDIO • DELUXE SEA VIEWSTU.DX-VM

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    STUDIO DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SEA VIEWTRIPLE • SEA VIEWTPL.VM

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    TRIPLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDROOMRoom • DELUXE ONE BEDROOMROO.B1-DX

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    Room DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SEA VIEWDOUBLE • DELUXE SEA VIEWDBL.DX-VM

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    DOUBLE DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE TWO BEDSSTUDIO • DELUXE TWO BEDSSTU.2B-DX

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    STUDIO DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE ONE BEDROOMRoom • EXECUTIVE ONE BEDROOMROO.B1-EJ

    Photos are not available for this room type.

    Capri by Fraser Johor Bahru

    Room EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Capri by Fraser Johor Bahru

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
8.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Jeammie
11/10 experience! From the moment we arrived, the staff made us feel genuinely welcomed with their exceptional hospitality and attention to detail. The room was spotless, beautifully designed, and incredibly comfortable, with everything we needed for a relaxing stay. The bed was amazingly comfortable, and the amenities exceeded our expectations.

The hotel's location was perfect, making it easy to explore the surrounding area while still enjoying a peaceful atmosphere. Every member of the team went above and beyond to ensure we had a memorable stay, always greeting us with a smile and offering assistance whenever needed.

We can't wait to return and will happily recommend it to family and friends. We did return on 11 July) Thank you for making our trip so special!
Family
10/10
Exceptional
13 Jul 2026
Jeammie
This is our third stay with Capri and always happy to book with them.
Facilities are well kept, attentive staff, helpful operators for your needs.
Good and accessible for check in and out.
Family
10/10
Exceptional
12 Jul 2026
David
Big room great view, bit of a hike from shopping lots of nearby construction
Family
10/10
Exceptional
02 Jul 2026
Yuh Yiing
very clean place with outdoor pool. luxurious stay. convenient as well.
Friends
10/10
Exceptional
21 Jun 2026
Nurhafizah
Room that i booked was spacious.Bathroom was clean & huge.
Family_with_children
10/10
Exceptional
07 Jun 2026
Erfie
Staffs were very friendly and helpful. Room was very clean and nice. Would love to come back again.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Frederick
Great service staff and very clean room and facilities.
Friends_and_family Family
8/10
Excellent
27 May 2026
Mui Fong
Hotel is convenient and walkable to JB central and city square. However, construction nearby that makes the walk a little messy but still manageable. Room is clean, but toilet was not well ventilated and had a mouldy smell. Ok for a night’s stay.
Partner
10/10
Exceptional
25 May 2026
Kai Ting
Room was clean
Partner
10/10
Exceptional
21 May 2026
ICHIRO
The room is clean, and staff are all hospitable.
I want to stay again when I visit JB next time again.
Self
10/10
Exceptional
18 May 2026
Thanh Hoang
Outstanding,it more than we expected,great location,will recommend to anyone,will definitely be back again.
Partner
10/10
Exceptional
17 May 2026
Terence
Clean and spacious room
Partner
6/10
Pleasant
03 May 2026
Raihanah
Lousy breakfast; No one topped up food; Not enough seats; No one to clean tables for next person to sit!
Family
10/10
Exceptional
25 Apr 2026
Fathin
I had a great experience staying in this hotel from 3d2n! The front desk staff was so polite, professional and kind! Not the kind of professionalism i commonly see in hotels around the area compared to this! But staff’s professionalism at the cafe near lift lobby at level 1 can be better because i did asked them where is the nearest mart/7-11 and they were directing to each other to answer me so i did know know who to look at for the answer. Breakfast spread was decent but i love the laundry room because not many hotels have self service laundry room. So thats a plus i will be coming back again. Shoutout to the abang at the lobby who always helps visitors with their luggage without any expectation!
Family_with_children
10/10
Exceptional
20 Apr 2026
Jenny
Had a wonderful stay! Room was clean and comfy. Staff were friendly and always welcoming. Breakfast has a good spread of variety. Highly recommend to stay here!
Family_with_children
10/10
Exceptional
05 Apr 2026
Kok Tiong
Had a wonderful 1 day stay since is a short getaway. Room is decent n nice. Got a room at 30th floor due to free upgrade. As need leave early didn’t manage to view the high floor view. Will come again to try their bkfast soon thanks
Friends
10/10
Exceptional
21 Mar 2026
Wai Kheong
Still my fav stayca choice in JB, room is big and well-maintained, it’s a pity I didn’t get to swim this time as the pool was overcrowded with kids and parents.
Friends_and_family Family
8/10
Excellent
07 Mar 2026
Nur
Room are totally ok for me
But this time, during sahoor, the food are not as good as before. Every year we came back to capri becase of iftar and sahoor
Family_with_children
8/10
Excellent
20 Feb 2026
Jun
hotel facilities, rooms, staff, everything is perfect 1 star shortfall is for the noise from the construction site.
Family
10/10
Exceptional
18 Feb 2026
Norhafizah Binte
Room is spacious & clean. Staff are friendly & helpful.
Family_with_children
10/10
Exceptional
10 Feb 2026
Cindy
The reception was friendly and helpful. Room was spacious and clean. Close to shopping mall and Checkpoint to Singapore. Good location.
Leisure Family
8/10
Excellent
08 Feb 2026
Brian Seng Huat
Nice room setup
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Wendy
Great staff and clean room/amenities
10/10
Exceptional
19 Jan 2026
Chee Kong
Room and staff ok. Breakfast not worth
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Peet Yeang
Quiet location.
10/10
Exceptional
11 Jan 2026
Peter
Great size room, clean with everything we needed. Good gym, and central location
Partner
8/10
Excellent
10 Jan 2026
Caroline
Spacious 1BR family room with 1 King Bed and 2 extra beds for children.
Room is clean but both washbasin in bathroom and kitchen sink needs unclogging. Water was slow to drain off. Staff were friendly. Had their buffet breakfast but food wasn’t great but it is convenient to have this option as there doesn’t seem to be any restaurants or coffee shops close by for breakfast.
Friends_and_family Family
8/10
Excellent
04 Jan 2026
Ithnin
Clean room, courteous staff, excellent breakfast
Self
8/10
Excellent
04 Jan 2026
Amirah
The hotel is mostly clean and in a good location. We were traveling with our 4.5-month-old baby, and it was great that a baby cot was available.

The stay was a bit noisy because of construction nearby. Housekeeping could be better – room service plates were cleared but a bowl of chili sauce was left on the table, and we asked for extra towels for the baby’s bath but they weren’t available so we used hand towels. The floor towel in the toilet wasn’t replaced, and there were some hairs on the bathroom floor.

Carpark is available but super confusing! It felt like driving thru a maze.?

Overall, a decent stay.
8/10
Excellent
02 Jan 2026
WING TING
Clean and spacious room.
Leisure Partner
8/10
Excellent
01 Jan 2026
Wai Kheong
My go to hotel for a JB staycation, room is clean and considerably well maintained, staff is efficient at check in counter, would have loved to swim in one of my favorite hotel pools in JB but it was spoilt by huge family groups fooling around in the pool, probably wrong timing it’s New Year’s Day.
Friends_and_family Friends
10/10
Exceptional
01 Jan 2026
Siong Lee
Big clean comfy room. Staff are friendly and helpful.
6/10
Pleasant
31 Dec 2025
Candice
Hotel is new and nice. But there seems to be a lack of well trained staff to attend to the guest. Calling the reception to get help took a long time.
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Paean
Love the size of the room, bed and amenities - it was so comfy we didn't want to leave! 10/10 recommended. Our only gripe that the shuttle buses only had 3 timings, but honestly in Malaysia, Grab is much more convenient.
10/10
Exceptional
29 Dec 2025
Thurairaj
Goo
6/10
Pleasant
28 Dec 2025
MOHAMMAD FAIZAL
Nice and clean hotel.

Just one irritating and disappointing issue during my stay: I called housekeeping to request bottled water sent to my room but there was no reply, so my call was transferred to front desk. Made request to front desk, she said ok and will send someone up.

After waiting for MORE THAN AN HOUR and still no water delivered. I had to go down myself to the lobby and collect the bottled water myself from the staff. VERY DISAPPOINTING.

I'm fairly certain I'll be staying at Capri JB again.
Self
10/10
Exceptional
27 Dec 2025
Alice
I m on level 15 view amazing & room is clean , all Staffs very good and courteous , breakfast good too

Leisure Family
6/10
Pleasant
26 Dec 2025
CHIN JING
Amln average stayed. All the guest lift was broke down on Christmas day. Everyone was stuck on the floors. Buffet breakfast was a mess, kitchen and service team not able to cope up with the flow. Parking is not convenient. Cleanliness need to be improve d
Friends_and_family Family
8/10
Excellent
26 Dec 2025
Hooi Khoon
Breakfast variety could be more, speed of replenishments need to improve
Partner
8/10
Excellent
24 Dec 2025
WING TING
Room is generally good although aircon had some issues. Sometimes on sometimes off. Also I have stayed here a couple of times and I have never gotten a response when I requested for late check out- I am fine whether it’s yes or no but not sure what’s with the “no response”
Leisure Partner
4/10
Poor
23 Dec 2025
Chai Yew
1) Those driving can forget about it. That route toward hotel will jam during busy hours .
2) after verifying ur credit card , u only have mins to drive out and the carpark is like a maze . That is the problem of sharing carpark with a condo
3) room is decent size
4) aircon is not cold at all even when I turn to the lowest temp possible .

Won’t consider again
Partner
10/10
Exceptional
22 Dec 2025
Maria
Did not try breakfast or laundry service
8/10
Excellent
15 Dec 2025
Sarah Xin Ying
Room was great
10/10
Exceptional
13 Dec 2025
Alicia
Friendly staff, big and clean room.
10/10
Exceptional
10 Dec 2025
Shawn
Loved the room! It was clean, comfortable, and overall fantastic. I’ll definitely return to this hotel.
Leisure Partner
6/10
Pleasant
09 Dec 2025
Mengxia
It was only 500 meters away from JB sentral but was hard to walk from the bus terminal to the hotel. Many construction sites around the place and there were mosquitoes in our room.
10/10
Exceptional
09 Dec 2025
Lua Zhi Tao
Room was clean and pleasant.
Service staff are friendly and welcoming.
Overall very good experience with the hotel.
Leisure Family
10/10
Exceptional
07 Dec 2025
Wirda Mardiana
Check-in was a breeze. We came very early but the staff gave us an early check-in which was very helpful. Good facilities. Our go-to hotel whenever we come to JB.
Leisure Friends
10/10
Exceptional
06 Dec 2025
Siddiq
Good breakfast. Wonderful room. Its just different. Bed and pillows are perfect. Nice cold pool for a sunny city. 👍
Business Family
10/10
Exceptional
06 Dec 2025
Wendy
Thanks for a lovely stay and service. Room is big, nice, new and comfy!
Friends_and_family Friends
10/10
Exceptional
06 Dec 2025
Seow Hui
Staffs are very very accommodating and friendly to ensure your stay is a good one.
10/10
Exceptional
04 Dec 2025
Rahim
The room and service is excellent and worth your money to stay here
Leisure Family_with_children
10/10
Exceptional
30 Nov 2025
Shu Jie
Excellent service team with quick response. Convenient location too!
Leisure Partner
10/10
Exceptional
30 Nov 2025
Noor
Spotless, well maintained.
10/10
Exceptional
30 Nov 2025
PRISCILLIA
Outstanding room that was very clean and well maintained. Would recommend. However check in was too slow and that was the only con that I could think of. Breakfast also could be improved further with more main options. Overall a very pleasant stay!
Leisure Family
10/10
Exceptional
24 Nov 2025
Joseph
Clean and spacious rooms with great location
Leisure Family
10/10
Exceptional
23 Nov 2025
So
Good
4/10
Poor
22 Nov 2025
Zack
The carpark setting is horrible. Wifi in room is very bad. Traffic in and out of the hotel is v inconvenient. Got cancelled by grab 3x in a single day.
10/10
Exceptional
22 Nov 2025
LEONG FATT
Quiet, and well kept. Staff are friendly suitable for a short stay
10/10
Exceptional
21 Nov 2025
sherman
Great staff assisting us in our needs
Leisure Partner
8/10
Excellent
20 Nov 2025
Wai Kheong
Room considerably clean if you compare with most other hotels around JB city center, but honestly I’d expect better standards given this is a high end establishment, can easily pick out that regular maintenance is lacking at most places.
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
Keng hiong
Clean comfortable bed n pillows, delicious breakfast and not forgot excellent staffs service, Keri it up
Leisure Family
10/10
Exceptional
18 Nov 2025
Salleh
Breakfast was very good especially the tea tarik, not much breakfast have it.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Teresa
It was a good stay.
Friends_and_family Family
8/10
Excellent
08 Nov 2025
Lai hoon
Clean room
Friends_and_family Friends
8/10
Excellent
07 Nov 2025
David
I had a great stay at Capri. Nice facilities and great breakfast.
8/10
Excellent
02 Nov 2025
WL
room is spacious , bed comfy, staffs are friendly and professional . The only thing to note is the location and traffic around hotel.
10/10
Exceptional
26 Oct 2025
Sameer
Clean and easy access to malls and restaurants nearby
Leisure Partner
10/10
Exceptional
26 Oct 2025
Saffiah
Capri has been our fav hotel of choice for staycation in JB. The staffs are always welcoming and polite. The hotel lobby always smells great! Love the room size, for 1 room bed, the layout is good. Plus point will be the laundry room, consist of dryer and washer, at Level 1 which greatly benefits us.
Leisure Family_with_children
8/10
Excellent
26 Oct 2025
Sarina
Room is spacious & clean
Friends_and_family Family
10/10
Exceptional
25 Oct 2025
Jia Jun Daniel
Great
Partner
10/10
Exceptional
25 Oct 2025
Goh Howe
It gives a fantastic 5 star luxury feel with staff rushing towards you to offer help giving you water even before we could checked in. Deepa and Sureen are two gems at the front desk. We enjoyed a lot talking to both of them and got upgraded and early check in. Service is excellent. Cleanliness is impeccable though it's about 5 years old. Best of best JB hotel I have ever stayed. Even checking out, we already book our next stay in December. Shows how much we love the place.
Business_and_leisure Family
8/10
Excellent
20 Oct 2025
Bee Eng
Spacious and attentive staff
Leisure Family
10/10
Exceptional
19 Oct 2025
Irene
Clean and comfortable room. Nice outdoor pool.
Leisure Friends
10/10
Exceptional
19 Oct 2025
Michael Adam

Short trip to JB

Excellent hotel. Staff efficient and professional, but still maintaining a personal touch. Room was spacious, clean and comfortable.

All in all a great place to stay.
Partner
10/10
Exceptional
14 Oct 2025
Kaijun
Its continental breakfast with local delicacies. Not bad but i find the options pretty limited. Room was excellent!
10/10
Exceptional
11 Oct 2025
TAE KUN
Great
10/10
Exceptional
07 Oct 2025
Omar
Really nice hotel with excellent facilities including dining swimming pool and gym.

Rooms are very spacious and quiet with high quality finish bathrooms and bedroom
Leisure Partner
8/10
Excellent
29 Sep 2025
Karen
Overall the room is very clean, we had a good stay. The only thing is one of the mug in the room was dirty, looked used.
10/10
Exceptional
28 Sep 2025
Yan Bang Lionel
Fabulous stay at Capri by Fraser JB. The rooms were huge and clean. Bed was extremely comfortable. I had a really good nights sleep. Made good use of the kitchen cabinet to eat in my room. What really stood out for me was the very friendly and professional staff from check in and check out by the team at the reception, to housekeeping taking care of my room and amenity requests and keeping the rooms in tip top condition. Another fantastic return stay and I would definitely be back to stay again. Awesome work team! 5* stay
Leisure Friends
8/10
Excellent
28 Sep 2025
Bonnie
Close, but somewhat dangerous, walk (no sidewalks) to JB Sentral.
Partner
10/10
Exceptional
19 Sep 2025
Jon
Quiet & clean
Leisure Family
10/10
Exceptional
18 Sep 2025
Tengku
NA
10/10
Exceptional
14 Sep 2025
Xi
Yoga mats are worn out. Better to be replaced
Leisure Family
10/10
Exceptional
13 Sep 2025
Nuraishah
Room is very spacious, more than enough for the 3 of us.
Leisure Family_with_children
10/10
Exceptional
11 Sep 2025
QINYUE CHARLOTTE
Everything of this hotel is great! Spacious room, breakfast buffet variaties decent, staffs friendly, service is good. Only downside the bed n pillows are too soft for me.
Leisure Partner
10/10
Exceptional
10 Sep 2025
Ling

Spacious and clean room

The room is so spacious with a comfy sofa and also a small table and chair for work. We love the big shower stall.
Friends_and_family Family
8/10
Excellent
10 Sep 2025
Verified traveler
Everything was good, except that there were constructions at night around the hotel and it affected our sleep.

Although it is near immigration, do note that it is not within walking distance.
Friends_and_family Family
8/10
Excellent
05 Sep 2025
Susan
Huge construction project next to hotel...would've preferred room not overlooking it as there seemed to be ample occupancy available
Leisure Friends
8/10
Excellent
25 Aug 2025
Lian Hong
The Pool and the Gym was awesome.

Unfortunately your main road entrance for your hotel residence is along the CIQ traffic so 2 nights when we go back after 9 or 10pm is terrible jam. Poor grab driver have to stuck in the agony.

Near yet so far.


Leisure Family
10/10
Exceptional
19 Aug 2025
Jun Kai
Hotel was very clean, and the service was really good. Staff was nice enough to upgrade the room for free.
Leisure Partner
8/10
Excellent
18 Aug 2025
Muhammad Faiz
Everything about the hotel is great. Rooms were clean, the 4 guest lift available were fast and not congested. Swimming pool are clean. Breakfast could be better with more varieties.
Leisure Family_with_children
10/10
Exceptional
14 Aug 2025
Jason
Reception, lobby, and rooms were spacious.
Leisure Partner
8/10
Excellent
10 Aug 2025
Komala
Stayed on the 16th level so the construction noise was not evident. room was clean and spacious. Staff were polite and helpful. The TV (Samsung) has not many smart features like YouTube or apps. Had a courtesy call from front desk which was a nice touch. Breakfast was okay. Usual varieties
Leisure Partner
10/10
Exceptional
10 Aug 2025
Yearlyn
Nice staffs, very clean
The foods for breakfast are awesome. Internet so good.
Leisure Partner
10/10
Exceptional
05 Aug 2025
Song Zhi
Value for the money, its spacious and also clean which is what we are looking for. However, the roads around it are narrow and often gets jammed since they are within walking distance of CIQ. Other than that, will definitely come back and stay! Oh they also have a free shuttle to CIQ, good to check the frequency :)
Leisure Friends
10/10
Exceptional
31 Jul 2025
Ted
Bed was comfy, staff pleasant.
10/10
Exceptional
27 Jul 2025
Wai Hoong
I noticed the security has been changed since I last stayed. The new batch of security team was extremely helpful and friendly and one security came to my assistance when I have problem with the gantry.
Leisure Friends
10/10
Exceptional
27 Jul 2025
Ong Li
Clean and spacious
8/10
Excellent
24 Jul 2025
Doreen
Location is convenient, walking distance to CIQ. Room is spacious and nice, however, toilet has a slight stench which is annoying.
Leisure Partner

Location & surroundings

Capri by Fraser Johor Bahru
Menara Tiga Serangkai, Jalan Tengku Azizah, Johor Bahru, Malaysia

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Capri by Fraser Johor Bahru

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