At Pingnakorn Riverside Hotel

Thailand , Chiang Mai
Chiang Mai, Charoen Rat Road, Faham
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18 reviews shown

10/10

Exceptional

16 Jan 2026

Bianca

Great staff they are really friendly and attentive. Cleaning staff did an amazing job and their breakfast was really good 10/10 would recommend.

10/10

Exceptional

10 Dec 2025

Neil

Will stay there again, love the special coffee at breakfast.

Leisure Family

4/10

Poor

07 Dec 2025

Neeky

Unfortunately, while this property is pretty on the outside, the inside is less to be desired. The property requires much needed renovations.

We got the free breakfast and after the first day we never went back. There was a dead caterpillar in my food which I reported to staff and they never removed that buffet option as well as followed up with me afterwards. Also the coffee machine wasn't cleaned so when we got our coffees it was dirty water we were given which was really disappointing.

The location is away from the city centre which is fine if you want something away from the hustle and bustle of old Chiang Mai. However the area did not have many food options. Only one coffee shop we liked going to.

The pool is not a pool. The pictures are misleading. You can't really swim in it and there is shade so you can't really lie in the sun.

The staff were friendly which was the only good thing about the hotel.

I would go with another hotel in Chiang Mai.

Leisure Friends

10/10

Exceptional

14 Nov 2025

Valeria

Amazing stay in Chiang Mai! The staff is absolutely wonderful and the decor is gorgeous! The breakfast is delicious and the outdoors is very relaxing. Definitely recommend staying here!

Leisure Family

8/10

Excellent

30 Sep 2024

Jonathan

It's clean and the staff are good.

Business_and_leisure Self

8/10

Excellent

08 Jul 2024

Sun Hung

Beautiful garden and nice decorations. Spacious room, excellent value for money.

Leisure Family

10/10

Exceptional

29 Feb 2024

SOPHIA SUE

Excellent

Friendly and comfortable

Self

10/10

Exceptional

19 Feb 2024

Margaret

Love the clean old setting hotel. Breakfast was amazing. The variety of food. Staff are very helpful with getting transport for us. We don't use our mobile in Chiang Mai.

Leisure Partner

8/10

Excellent

16 Jul 2023

Prakash

Hotel room was extremely clean and large but I was not impressed with the shower. Staff was very helpful and friendly.

Leisure Family

6/10

Pleasant

01 May 2019

Idy

Please check the room's condition carefully upon a

The rooms for the same grade (deluxe double) can vary a lot! The room I had first allotted was so old and looked totally different from the pictures shown. I complained about it and was assigned to another better room on the next day.

The staff's attitudes were generally good, except for one or two front desk staff who kept speaking to me in Mandarin because of my Asian-looking face, although I had emphasized that Madarin is not my mother tongue. My impression was that they treated Thai or other non-Chinese customers generally better than Chinese. However I trust this bias shouldn't be happened.

Partner

8/10

Excellent

01 Oct 2018

Verified traveler

Lovely instagrammable hotel by the Ping River

This hotel is instagram heaven. It has a nice traditional mixed with modernity decor which makes it great for pretty photos around the hotel ground. Delicious breakfast buffet spread. Staff could improve their customer service by paying more attention to guests, and look more welcoming.

8/10

Excellent

16 Sep 2018

Angela

Lovely staff, nice hotel just a few improvements

The hotel was beautiful and the staff very helpful but the only issue was that the hotel seemed to cater more towards Chinese customers than other foreigners and lacked certain amenities.

There was little explanation of the amenities and perhaps a book in the rooms explaining everything would be helpful, aka:
- pool hours; explanation of how to get to centre/ things to do around the hotel; if there was room service (I don’t believe so); advising lunch/dinner hours as we were only aware of breakfast being available until we noticed others eating dinner
- a lunch/dinner menu in English as only Chinese and Thai were available
Also, better wifi is needed as it continuously dropped out.

Besides these small inconveniences, this hotel is truly an incredible place to spend your time in Chiang Mai and the staff make the experience memorable. The cafe at the front made the best coffee which was a bonus!

10/10

Exceptional

28 May 2018

Verified traveler

Beautiful hotel both decoration and location at the river bank

10/10

Exceptional

07 Nov 2025

Rafaël

Hôtel propre, joli et accueil irréprochable !

Partner

10/10

Exceptional

07 Jan 2024

Verified traveler

조식식사가 넘 좋았네요

4/10

Poor

12 Sep 2018

poohpha

โรงแรมสวย แต่ได้ห้องมีปัญหา

โรงแรมสวยมากครับอาหารเช้าดีมาก แต่ได้ห้องที่มีปัญหา คือแอร์น้ำไหลมา และมีรอยน้ำรั่วยาวมากตลอดผนังปริเวณปลั๊กไฟ ตอนแจ้งเรื่องประมาณ5ทุ่ม โดยเจ้าหน้าที่นำช่างมาซ่อมแอร์ตอน5ทุ่มกว่าๆ เสียงดังมาก สักพักเริ่มไม่ไหวแล้วเลยแจ้งเจ้าหน้าที่ว่าคือมันไม่ใช่เวบาจะมาซ่อมแล้วรึเปล่า สุดท้ายเจ้าหน้าที่เลยแจ้งว่าจะย้ายห้องไปให้ แต่ตึกนี้เต็มแล้วต้องย้ายไปตึกอื่นและต้องนำของออกไปด้วย จึงขอคุยกับหัวหน้าเพราะเริ่มไม่ไหวแล้ว เพราะผมเช็คห้องว่างตากเวปเอาเจนในโรงแรมก็ยังมีอยู่ในวันนั้นเยอะ สุดท้ายเค้าเลยเสนอย้ายไปห้องสวีทซึ่งเป็นห้องที่อยุ่ตรงข้ามห้องผมเลย แล้วไหนตอนแรกบอกห้องตึกนี้เต็ม แล้วยังจะให้ย้ายของออกอีก ผมเลยบอกให้เจ้าหน้าที่ดูเวลาด้วย ปัญหาที่เกิดมันก็เกิดจากสภาพห้องพัก ทั้งที่โรงแรมใหม่ ไม่น่าจะมีปัญหาแบบนี้ อีกอย่างห้องที่ผมได้ทีกลิ่นท่อออกมาตลอดเวลาด้วย สุดท้ายถึงย้ายไปแต่ตัวเพื่อไปนอนได้ ห้องที่ย้ายไปใหม่ก็มีฝุ่นเยอะเพราะผมเป็นภูมิแพ้เบยรู้สึกได้เพราะคันคอ น่าจะเพราะของตกแต่งในห้องเยอะ จริงๆพนักงานในโรงแรมถือว่าดีมากนะครับ แต่ยังขาดทักษะในการจัดการปัญหาแบบนี้ จึงเรียนมาเพื่อปรับปรุง

10/10

Exceptional

23 Jul 2018

Verified traveler

Empfehlenswertes Hotel in guter Lage

Empfehlenswertes Hotel in guter Lage zum Zentrum, ca. 25min zum Flughafen.

8/10

Excellent

19 Dec 2017

Wai U

酒店新，硬件好，服務貼心度有待改善。

酒店很新，房間很大，wifi很快，外觀很漂亮，但可能比較新的關係，服務的貼心度有待改善，房間無牙刷牙膏，無拖鞋，但酒店附近比近荒蕪，無野買，要走很遠的路。早餐是自助式，但所有食物都是冷的，食盤下面有加熱的液體酒精位置，但經要求下，服務員告訴我無解決有關問題，連續2天的早餐都是冷冷的，款式小，如果想吃熱食只有吃粥。酒店無提供地圖，無任何旅遊知訊，經要求下，服務員從網上編出來，加上手寫字，但不太清晰。

Family