William
All excellent. Recommend highly
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Cross Chiang Mai Riverside
Chiang Mai · Thailand
369/1 Charoenraj Road, Watket MuangView location
9.4/10Excellent89 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.6/10 9.6
Condition9.6/10 9.6
Neighborhood8.8/10 8.8
Amenities9.2/10 9.2
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Cross Chiang Mai Riverside
With a stay at Cross Chiang Mai Riverside in Chiang Mai (Wat Ket), you'll be within a 5-minute drive of Chiang Mai Night Bazaar and Central Chiangmai. This luxury hotel is 2 mi (3.2 km) from Tha Phae Gate and 2.9 mi (4.7 km) from Nimmanhaemin Road.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars and espresso makers. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
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Property Alerts
The gala dinner fee listed for November 25, 2026, is for the Loy Krathong Festival Gala Dinner.
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You need to know
- Pool access available from 7 AM to 8 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- A fee for a mandatory gala dinner on November 25 is included in the total price displayed.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 56/2566
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Minimal age
18
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Optional fees
- Fee for English breakfast: approximately THB 900 for adults and THB 450 for children
- Airport shuttle fee: THB 900 per vehicle (one-way)
- Rollaway bed fee: THB 2500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Thai
English
Nearby attractions
Mae Ping River
0.5 km / 0.3 mi
Riverside
0.7 km / 0.4 mi
Muang Mai Market
1.2 km / 0.8 mi
Wat Gatekaram
1.3 km / 0.8 mi
U.S. Consulate General
1.5 km / 0.9 mi
Warorot Market
1.7 km / 1 mi
Thepanya Hospital
1.8 km / 1.1 mi
Naowarat Bridge
1.9 km / 1.2 mi
Chiang Mai Night Bazaar
2 km / 1.2 mi
Central Chiangmai
2.1 km / 1.3 mi
Tha Pae Road
2.1 km / 1.3 mi
San Pa Koi Market
2.2 km / 1.3 mi
Iron Bridge
2.3 km / 1.4 mi
Tha Phae Gate
2.4 km / 1.5 mi
Kalare Night Bazaar
2.4 km / 1.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Cross Chiang Mai Riverside
50
reviews shown
Klaus
Clean, spacious room, good à la carte and buffet breakfast, great service, nice rooftop pool and amenities, great Valentines dinner package.
Paul
Great except the last two nights they closed the restaurant for a party.
Laura
Our stay here was outstanding, the staff were super friendly, Jake on reception helped us book a private taxi on the afternoon we arrived, he was knowledgeable about where we wanted to go & arranged everything for is very promptly. The rooms and just the hotel in general are gorgeous. As we visited in November & it was rainy most of our days we had the infinity pool to ourselves which was amazing. We had breakfast included in our stay and it was the best breakfast out of our entire stay as we were staying at a few other locations too, the pancakes are so fluffy and my favourite. We also stayed for an evening meal and again the food & service were both perfect. I would definitely revisit if I get a chance & recommend to others. As we were doing mainly tours with get your guide with pick ups & getting grabs the location was great for us. We like to be out of busy areas so great if your the same as us, as it’s still not too far away from the centre etc. It was such a nice touch too on checking out getting the souvenir picture printed off & framed & checking in the personalised chocolate, just all the little things added up to make the perfect stay. Really good attention to detail.
Carolyn Joy
Fabulous staff, lovely rooms, delicious food
Gregg
The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel.
The staff of the hotel were wonderful
The staff of the hotel were wonderful
Richard
The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Weiqiong
This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.
Chunyang
整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。
飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。
其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。
早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。
泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。
唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。
整體來說，還是很適合嘗試來住看看
飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。
其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。
早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。
泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。
唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。
整體來說，還是很適合嘗試來住看看
Verified traveler
Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
Evan
The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Jillian E
We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
Verified traveler
Recommend for the Riverside district
Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
Verified traveler
Exceptional Hotel & Staff
Never before have I actually met a general manager at a hotel.
This place makes you feel like family.
10/10
This place makes you feel like family.
10/10
Anthony
Loved it!
Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.
Verified traveler
Beautiful hotel with very friendly and helpful staff!
Tom
Beautiful resort style setting on the river.
Beautiful property right on the river and from the moment you arrive you are well taken care of. The service is almost over the top (in a good way!). Definitely enjoyed breakfast looking out at the river in the morning. Would highly suggest to friends and family!
Verified traveler
Pleasant stay at this beautiful hotel
Loved everything about this hotel! Upon arrival, we were greeted warmly by the reception staff. We stayed four nights at the river view suite, it was very spacious, including the bathroom. The room had a nice balcony overlooking the lawn and river. The restaurant Oxygen is nicely decorated, dinner was Thai-French fusion and tasty. For activities, there is free kayak rental for kayaking on the Ping River. Overall an amazing experience and will definitely consider staying at this hotel again in the future.
Verified traveler
Serene Riverside stay.
Property is beautiful and serene with lovely river views. The devil is in the details and for a 5 star hotel misses the mark especially when it came to service.
Verified traveler
Nice design & peaceful environment. Well trained staffs
Verified traveler
Lovely new hotel with great restaurant. The setting and food at breakfast was especially nice, sitting outside by the river.
we had a river view room which was really spacious and the decor was really cool.
Staff are excellent and well trained. Definitely recommend this hotel.
we had a river view room which was really spacious and the decor was really cool.
Staff are excellent and well trained. Definitely recommend this hotel.
Verified traveler
the fine dining was good value for money. the room is pleasant. very important that the manager listened to our request to improve the breakfast quality. Thanks to accept our late check-out due to my sickness.
Verified traveler
Comfortable vibe. Friendly service. Excellent restaurant.
Anthony P M
Chill-tastic!!!!!
Place is extraordinary. The red delight is a delight for sure. Pick up and staff fantastic from first experience. Breakfast, pool and gym great. Room huge and with everything we needed for a chill away from home. The staff, led by Ewan, was fantastic and helpful. And he personally makes the effort to come and engage with guests over breakfast. We had three days of good steers from him on where to go and three great days out on the back of that advice. Don’t miss the trip to Doi Inthanon. Really good. And do the walk.
Our one moderate experience was with the restaurant on our last night. It was super expensive and whilst the food was obviously prepared with a degree of skill and care, it was all a bit same-y and non-wow. Michelin starred restaurant should have been better. We had the most comprehensive 3,500B tasting menu and it was, well, ordinary. And I spoke to the chef the previous night and told him we were coming and he promised to look after us. Usually chef comes out and engages but not this one. I think it was left to a number 2 and it was his night off after the big party of French guys the previous evening. So I’m summary, will definitely come back to the hotel, restaurant will have to do better, which is a pity as the setting and potential is extraordinary.
Our one moderate experience was with the restaurant on our last night. It was super expensive and whilst the food was obviously prepared with a degree of skill and care, it was all a bit same-y and non-wow. Michelin starred restaurant should have been better. We had the most comprehensive 3,500B tasting menu and it was, well, ordinary. And I spoke to the chef the previous night and told him we were coming and he promised to look after us. Usually chef comes out and engages but not this one. I think it was left to a number 2 and it was his night off after the big party of French guys the previous evening. So I’m summary, will definitely come back to the hotel, restaurant will have to do better, which is a pity as the setting and potential is extraordinary.
Verified traveler
Relax and be taken care of
This resort is a sea of tranquility. It’s intimate, so you’re not surrounded by the hubbub of activities. Service is impeccable, our every need was catered to, even providing the opportunity to wash up in the fitness room showers before heading off to our flight. The resort is not near the center of town, but a free shuttle is provided. The restaurant onsite is excellent, so you can just cocoon up here and not go anywhere if you choose.
Caz
Hotel good restaurant trying to be too clever.
Hotel was well appointed and set in a beautiful location.
Restaurant was trying to be Michelin style which was not needed and did not work because there were obviously not the skills to achieve and the results did not serve the needs of the guests.
Restaurant was trying to be Michelin style which was not needed and did not work because there were obviously not the skills to achieve and the results did not serve the needs of the guests.
Mishel
Beautiful designed hotel by the river
That was our first time in Chaing Mai, We travelled to Thailand to celebrate our Honeymoon and We had a wonderful welcome to the Hotel, the Stuff, Managment and the Food were exceptional. Everyone were friendly, caring, even the Chef made sure we were satisfied with our meals, which were amazingly creative and delicious.
The design of the Hotel and the view of the river at breakfast and at evenings added a lot of pleasure to our visit.
Thank you so much for giving us such an amazing memories of Chaing Mai we would recommend your Hotel at any time.
Sincerely,
Mishel E.
CA, USA
The design of the Hotel and the view of the river at breakfast and at evenings added a lot of pleasure to our visit.
Thank you so much for giving us such an amazing memories of Chaing Mai we would recommend your Hotel at any time.
Sincerely,
Mishel E.
CA, USA
Amy
The staff make the difference
We were among the first guests to stay at this brand new hotel as we arrived on its opening day. That being said, parts of the hotel were not yet completed, there was still some construction going on, so we didn't get the full experience, but the staff certainly did their best to make our stay extremely memorable.
The hotel has a beautiful tucked away setting on the side of the Ping River. It is not in the hottest parts of town which makes it a nice, quiet sanctuary, but it is quite easy and convenient to get anywhere.
The Michelin Star restaurant Oxygen was delightful. Of course, the food was excellent but it is really the staff that make it worth it. Dinner in the best restaurant in the world can be ruined if the staff and service are disappointing. The team here was friendly and attentive and really made us feel welcome (despite having to work 16 hours a day).
Overall, the hotel itself is without any fault but the staff are what makes it really shine. From the welcome, to housekeeping, to the pool bar, to the concierge, bell team and front desk team, to the same Oxygen staff that greet you for breakfast in the morning and serve you dinner before bidding you good night, to Ewan, the hotel manager who asks you about your day every day, this team is the best in the world and I have never felt more welcome.
The hotel has a beautiful tucked away setting on the side of the Ping River. It is not in the hottest parts of town which makes it a nice, quiet sanctuary, but it is quite easy and convenient to get anywhere.
The Michelin Star restaurant Oxygen was delightful. Of course, the food was excellent but it is really the staff that make it worth it. Dinner in the best restaurant in the world can be ruined if the staff and service are disappointing. The team here was friendly and attentive and really made us feel welcome (despite having to work 16 hours a day).
Overall, the hotel itself is without any fault but the staff are what makes it really shine. From the welcome, to housekeeping, to the pool bar, to the concierge, bell team and front desk team, to the same Oxygen staff that greet you for breakfast in the morning and serve you dinner before bidding you good night, to Ewan, the hotel manager who asks you about your day every day, this team is the best in the world and I have never felt more welcome.
Kamonrat
พนักงานบริการดี ที่พักสะอาด สะดวกสบาย อาหารเช้าอร่อย
jaewon
아이랑 함께하는 여행이였는데
불편한점 없이 잘 머물다가가요! 조식도 너무 깔끔하고 메뉴도 다양해서 좋았고! 번화가가 아니라 조용하게 쉴수있어 오히려 더 좋았어요.
불편한점 없이 잘 머물다가가요! 조식도 너무 깔끔하고 메뉴도 다양해서 좋았고! 번화가가 아니라 조용하게 쉴수있어 오히려 더 좋았어요.
Magnus
Probably the best hotels in northern Thailand.
What a fantastic breakfast. One of a kind!
The service was extraordinary and help was there instantly.
This hotel didn’t have a lot of rooms so it felt so calm and clean.
So if you love to be surprised by good food or standard, well here you go! Enjoy.
The service was extraordinary and help was there instantly.
This hotel didn’t have a lot of rooms so it felt so calm and clean.
So if you love to be surprised by good food or standard, well here you go! Enjoy.
Verified traveler
สถานที่สงบ สวยงาม เหมาะแก่การพักผ่อน
claudia
Bellissimo hotel arredato e progettato con grande gusto, semplice ma raffinato. Personale molto preparato ed estremamente gentile. Camere grandi, comode dotate di ogni confort. Servizio da hotel 5 stelle.
Verified traveler
Cost performance is very good.Location is not so good ,but complementary transfer to Chiangmai city center is convenient.
Verified traveler
Everything is good! Staffs, restaurant, pool... But the air conditioner needs to clean the filter as it is a bit smelly. Better if they have aroma diffuser at room.
Verified traveler
知名度が低いからタクシーで行きがわからない！
Chun Ting
地點不便利，有蚊子
具設計感，每個角度都美，不知道為什麼房間感覺潮濕，冷氣不是太冷就是太熱,無法調到合適的溫度，我們住一樓，蚊子很多，近房間就先打了2隻。最加分的是 oxygen 的美食和服務。泳池在裝修沒有很美。
Éric
Superbe hôtel
Super à tout point de vue
Verified traveler
工業風設計，十分型格。
位於河邊，環境幽美。
設有天台泳池及酒吧，合游泳曬太陽。
酒店內的Spa有套餐價，價錢不錯。
只是地點比較差一點較偏遠。由於近河，較多蚊蟲。
位於河邊，環境幽美。
設有天台泳池及酒吧，合游泳曬太陽。
酒店內的Spa有套餐價，價錢不錯。
只是地點比較差一點較偏遠。由於近河，較多蚊蟲。
jeehye
Calm seclusion fits
Although tiny ants kept coming out from the wooden furniture, the management took care of it with best effort. The location is good to seclude yourselves in the pool and hotel, but you can always use grab to the old town or riverside restauranrs with good views. Oh, the restaurant is run by a Michellin star winner chef.
JUN YOUNG
최고였습니다
와이프와 아이와 함께 매우 편안하게 보냈습니다
조식이나 서비스, 친절도 모두 최고였으며
카약과 자전도 이용 또한 무료로 매우만족합니다
유일한 단점은 중심가에서 조금 떨어진 위치였는데
무료셔틀을 통해 잘 이용하였습니다
조식이나 서비스, 친절도 모두 최고였으며
카약과 자전도 이용 또한 무료로 매우만족합니다
유일한 단점은 중심가에서 조금 떨어진 위치였는데
무료셔틀을 통해 잘 이용하였습니다
CHEN CHOU
Everything is wonderful
Everything is wonderful. We had a good time in here. I think this hotel is the only choice when tourists come to Chiang Mai.
Verified traveler
บรรยากาศดี อาหารเช้าเยี่ยม ห้องพักใหม่ นอนสบาย พนักงานให้บริการดีมาก
Peter
Absolut Top
Great in all aspects, service, quality of food, friendliness of staff, location, design and ambiance, you name it. Ewan has built a great Team and Nicolas is not only a great Chef but also a funny guy!
All great, we will come back for sure!
All great, we will come back for sure!
Verified traveler
Must dine in the Oxygen Dining Room, a fabulous experience
Air
nice location
great service minded staffs
a bit expensive comparing to facilities
great service minded staffs
a bit expensive comparing to facilities
Hui Wen
放假有點小，早餐還不錯就是口味一般般
Huijoong
very new and sophisticated
perfect hotel for enjoying holidays for myself
nice pool, nice breakfast, nice building and ambience
room has spacious bathroom(no tub) and geneva bluetooth audio(nice!!)
all the pictures in this site is real ^^
perfect hotel for enjoying holidays for myself
nice pool, nice breakfast, nice building and ambience
room has spacious bathroom(no tub) and geneva bluetooth audio(nice!!)
all the pictures in this site is real ^^
Verified traveler
Best experience with nice design and good architeture. Also restaurant is awsome at breakfast.
Verified traveler
Free shuttle service!
Relaxing as limited guest rooms only
Relaxing as limited guest rooms only
Location & surroundings
Cross Chiang Mai Riverside
369/1 Charoenraj Road, Watket Muang, Chiang Mai, Thailand
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