Name: Nha Trang Palace Hotel
Address: 09 Yersin Street, Loc Tho Ward, Nha Trang, 650000, VN

4/10

Poor

07 Jul 2026

Allen

Rooms were unclean, AC didn’t work

Family_with_children

10/10

Exceptional

26 Mar 2026

Rocio

Very nice but requires maintenance, especially in the bathroom

Partner

10/10

Exceptional

20 Mar 2026

Vuong

Great value, spacious room with breakfast.

Self

8/10

Excellent

14 Mar 2026

William

I would stay here again

Self

10/10

Exceptional

11 Mar 2026

Jennifer

The stay was great ! The room was really spacious and beds comfortable. Great view on the city and ocean, 30 sec. Walk to the beach. Can’t ask for more.

Partner

10/10

Exceptional

11 Mar 2026

normand

Yes and clean

Partner

8/10

Excellent

04 Jan 2026

Diep

Room is clean but bathroom plumping and molding needs some repair .
Gym is bad . Have to go through the garage to get to massage area., scary! Staffs are very nice , buffet is good

Leisure Family

8/10

Excellent

30 Dec 2025

Diep

Room cleaning ladies are very nice and helpful.
Busboys at the breakfast area, young but work hard, very polite.

Few things to be fixed like shower plumbing but room is very nice

Gym need to be clean and more equipments.

One thing I dislike is , at the Buffet, one chef in particular is speaking Vietnamese with another colleague was cursing and commented on women breast, very irrespectful and unprofessional.

10/10

Exceptional

03 Oct 2025

Si

Yes

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

hiep

Wonderful staff and property

8/10

Excellent

24 Aug 2024

Tony

Love it nice and clean be back next time

Leisure

2/10

Poor

10 Jul 2024

Anthony

This place was terrible. Staff were not helpful at all.
Breakfast was terrible. Held in a huge ballroom with a huge buffet of nothing to eat.
The egg station was manned by two teenagers who were more interested in playing video games than cooking eggs… and bacon? Well forget about that.
The fridge in our room didn’t work and smelled… probably because it was from the 1950s but we eventually got that replaced with a new one. The pool area has no sun beds, no chairs, no towels, No Nothing going on.
There are 3 lifts that weren’t linked so it could take 10 minutes to go up or down.
My wife was in the lift on one occasion about to hit the button to go up when an employee jumped in and grabbed her wrist so he could push the button to go down. She complained at reception 3 times and they never came back to us once.
I rang reception for ice on the first day and I was told to go to the restaurant. Bad enough but when I got there ‘ the hostess’ just stared at her computer and didn’t even acknowledge I was there.
We had to ask to have the room made up everyday as it was getting on for 5.00pm.
This place is also at the wrong end of town if you’re there for a few days . Not much going on and not even any convenience stores close by. You could go to the Lotte shopping centre but that was packed every time like it was the day before Christmas.
Give this place a wide berth!

Leisure Partner

8/10

Excellent

09 Mar 2024

Michael

Great Service

Large rooms, great location - easy walk to the beach, great breakfast and service. Especially appreciated Lieu whom assisted us with getting our shuttle. Great value in this hotel - nice French balcony to get fresh air and view of the city and beach

Partner

10/10

Exceptional

06 Mar 2024

Michael

Great Value

Excellent staff - especially Lieu at the front desk whom assisted us with arranging shuttle service when we departed. Great breakfast, nice pool & surrounds- would highly recommend- close to beach (easy walk), large room with French balcony - it was everything we needed & enjoyed

Partner

10/10

Exceptional

20 Mar 2023

Cam

Cleanly an friendly staff

Leisure Self

8/10

Excellent

16 Jan 2023

Cathy

Very nice place to stay for a few days. The price was reasonable, and the room exceeded our expectations. We would stay here again.

Leisure Partner

8/10

Excellent

17 Sep 2022

Tara

We had a very nice view from our hotel room, and a nice balcony to sit on. There are a few restaurants and karaoke bars nearby, which were fairly loud, but we were still able to sleep.

Leisure Partner

10/10

Exceptional

14 Aug 2018

Lyndsay

A must s

Great hotel very good service. Great room service.Great price for this Hotel. nice and local and close to the beach.

Partner

10/10

Exceptional

30 Nov 2016

Mick

Good hotel very close to the seafront

The room that we were given was excellent, it was one floor above and to the side of the pool. The room was huge, with curved floor to ceiling windows which gave us a great view of Nha Trang plus the beach and the sea. The staff were very good and there was an excellent buffet breakfast included in the price, The hotel is big and was pretty full as it is very popular with Russian and Chinese tourists so sometimes the foyer and breakfast buffet was busy but we had no complaints about our stay and would go back there.

10/10

Exceptional

24 Jun 2016

Mark

Highly recommended by Mark

The staff have little English here . That being said rooms have newly renovated and the staff do try hard to do all they can. Lot of Russians stay here that's not a bad thing they are quiet and make good neighbours. The breakfast is awesome the only place where you can get Bacin and eggs like in Australia ! Huge selection of food with helpful staff in the dining room that will make omelette fresh eggs pancakes for you etc. I thoroughly enjoyed this hotel and will stay there again. It's the best in Nha trang by a long way

Partner

10/10

Exceptional

23 Feb 2016

Adon

Very nice hotel close to the beach and main strip.

Had a wonderful stay at the Nha Trang palace. Room was huge and very comfortable. Great bed, pillows, view of the beach, bathroom, everything was great. Complimentary breakfast buffet was amazing. Location was great. At the end of the main strip, easy walking distance to all the beer gardens and restraints as well as being very close to the beach. Full marks from my girlfriend and I! TAKE THE AIRPORT SHUTTLE! We thought we could cab it cheaper but it would have saved us a lot of VND to take the airport shuttle!

10/10

Exceptional

13 Feb 2016

Michael A

Beautiful beginning to our honeymoon.

It was the first night of our honeymoon. The staff were great and helped us a much as possible. The pillows were a bit hard and flat but otherwise the room was great. They even set the room up with flower petals on the bed for our honeymoon.

Partner

6/10

Pleasant

08 Jan 2016

Simon

Lovely hotel but staff rude and unhelpful

Booked 10 months in advance requesting 2 rooms near to each other and they were 5 floors apart.
Rooms lovely and housekeeping and maids excellent.
Dining room staff were extremely rude and unhelpful, one day we waited 20 minutes for more bread to be brought out to the buffet breakfast in spite of repeatedly asking for it.
There were about 200 people in the hotel, most of which were there for a beach holiday and they had 10 beds round the pool and 36 on the beach, not nearly enough.

2/10

Poor

29 Dec 2015

Lonely Traveler

The last hotel for business use

I do not know how is this hotel for seightseeing travelers, however I can insist that it is absolutely unfitting for a business person.
Being in Christmas season, this hotel was crowded with foreign tourists from north longing for a beach and a plenty of sunshine. Just noisy and uncomfortable for us when returning the hotel tiredly.
Further I have to add that their reception is so strict to their guests like bill-collecter perhaps because some of guests might litter room or take out room supplies. Lots of travelers seemed to be confused to face some trouble at their reception when checking in and out. I did not beieve one of my co-workers had said he consumed 25 min to check out because the reception could not calculate the change rightly. But in my case, to be worse, I lost as long as 40 min. to check my room after use very minutely and almost missed my flight. Can't a business person find a desent hotel in this sightseeing area?

10/10

Exceptional

10 Sep 2015

jungui

good price and perfect service

just suddenly i decided to come to nha trang. i tried to find best hotel. i chose 5.0/5.0 and number 1 hotel but really good price. when i arrived here i met many staffs smiling like luxury hotel. in fact this hotel is just 4star hotel. but everything is perfect. great room. wide bath. great breakfast. great room service. and very near from nha trang beach and nha trang center. near movie theather, KFC, Bar, massage shop. perfect location and perfect environment it is.

Partner

8/10

Excellent

07 Jul 2026

Linh Anh

Hotel room is a bit outdated but cleaned and location close to everything. My room has a very nice view.

10/10

Exceptional

28 Mar 2026

Kevin

Bra frokost . Ligger kort vei til 2 store senter . Kort vei til stranda .

8/10

Excellent

24 Mar 2026

JongHun

약간 고전틱하지만, 중심지에 비해 조용한 위치 훌륭, 리셉션 대응 훌륭, 룸 청결 보통이상, 조식은 기대할 정도 아님

Self

8/10

Excellent

11 Feb 2026

YOSHINORI

スタッフみな親切でフレンドリーでした。

Leisure Self

10/10

Exceptional

23 Aug 2025

Hirohide

綺麗で設備は新し目で良かったが、強いて言えば、室内灯スイッチがベッドから離れていたり、テレビが現地版しか無かったり、細かな所で気が利いていない。フロントは英語通じず…など

10/10

Exceptional

17 Feb 2025

CHOI

위치는 좋습니다.
건물 자체는 낡은 느낌이 들지만 깨끗하게 관리하려는 흔적이 보입니다.

Friends_and_family Family

4/10

Poor

23 Dec 2024

Markus

Kuvat eivät kerro totuutta

Hotelli ei vastaa neljää tai viittä tähteä. 2-3 on oikea arvio. Hotelli on joskus ollut hieno, mutta kaikki paikat ovat kuluneet, ja palvelu on tosi huonoa. Pari asiaa jotka olivat hyvin: Hotellihuoneen siisteys (vaikka olikin kulahtut) ja netti toimi hyvin.
Sisäänkirjautuessa kerrotiin että lahjana saadaan hotellin SPAssa hieronta. Kun menimme autohallin läpi järkyttävää rappukäytävää SPAhan, meille kerrotiin että ei saada hierontaa vaan jalkakylpy.
Hotellin kuntosalista oli myös hienoja kuvia. Tosiasiassa kuntosalilaitteet oli ylimmässäkerroksessa hallisssa, johon mentiin jälleen kerran kauan sitten siivottuja rappusia pitkin. Ei ilmastointia. Karu paikka. ei käyttökelpoinen.
Hotellissa piti olla baari uima-altaalla. Todellisuudessa siellä ei ollut henkilökuntaa, eikä mitään myynnissä.
Ensimmäisenä aamuna myöhästyimme aamupalalta koska huoneessa olevassa kirjassa sanottiin että se on klo 10 asti, mutta todellisuudessa sammuttivat ilmastoinnin ja valot klo 9:25 ja keräsivät tavarat a ruuat pois. Eli loppui 9:30. Aamupala ei ollut eurooppalaiselle mieluisa. Oikeastaan syötävää oli kaksi eri hedelmää, paahtoleipä ja munakas. Mitään leivän päälle laitettavaa ei ollut jos salaattia ei oteta lukuun.
Olimme varanneet hotellin 8 päiväksi mutta lähdimme pois kolmen yön jälkeen. Ei lomaansa halua pilata olemattomalla palvelulla ja huonolla aamupalalla kun on tottunut että Aasiassa aamupala on yleensä tämän tähtiluokan hotelleissa todella hyvä.
Ei ikinä enää uudestaan.

Partner

2/10

Poor

06 Apr 2024

hiroshi

アップグレード無料のプランであきらかに空室が多くある感じなのにアップグレードなしで窓からの景色もシティービューなのに周りのホテルに囲まれていてホテルの壁しか見えない部屋をチョイスされて非常に残念でした。

Self

8/10

Excellent

01 Mar 2024

bernard

A conseiller bon rapport qualité prix

Hotel un peu vieillot mais tres confortable chambre spacieuse grand lit agréable tres calme .
Petit déjeuner tres asiatique

Partner

8/10

Excellent

28 Feb 2024

JEAN-LUC

Très bon hôtel. Bon emplacement proche plage. Pas top au niveau de la pisccine

Partner

10/10

Exceptional

02 Feb 2024

Huu Hong

Phòng sang sạch tiện nghi, nhìn thẳng ra biển, ăn sáng đầy đủ món, nhân viên rất lịch sự vui vẽ

Leisure Partner

6/10

Pleasant

20 Sep 2023

Phuoc Qui

Très moyen pour l’hôtel de 4*
Merci quand même le service de certaine mademoiselle Vy à l’accueil, motivée, souriante, donner des très bons conseils où on peut manger des bons plats pas trop cher, visite…etc…!

Partner

4/10

Poor

03 Jan 2023

canmin

订的海景房，房间很大但灯光太暗，晚上睡觉毛骨悚然，第二天果断换了酒店。还有自助早餐供应不足。酒店前台服务态度不错。可惜比较旧比较暗，所以一行7个人4四个房间住得都不舒服。

Friends_and_family Family

10/10

Exceptional

28 Aug 2019

SANGKYU

친절한 직원이 좋았습니다.

밤 비행기라 시티투어하면서 쉬려고 잡았어요. 직원분들이 엄청 친절하셨고 도움을 많이 주셨어요.

Family

10/10

Exceptional

19 Sep 2016

youngjin

제일 좋은 위치

나트랑센타 2~3분거리이고 담마켓도10분정도 걸렸어요. 호텔에서 나트랑센타를지나 10분정도 걸어가면 야시장입니다. 또 2분정도 거리에 유명한sen spa있어요. 오션뷰라 아침에 일출을 테라스에서 볼수 있었구요. 조식도 맛있었어요. 나트랑에서 어딜가든 제일 좋은 위치 입니다. 특히 투숙객 대부분 러시아 사람들이라 조용했고 방음이 잘되었어요.

8/10

Excellent

02 Jun 2016

Anders

Fint til prisen

Fint hotel, dog dårlig uddannet personale de forstår ikke en gang noget så simpelt som at vi bestilte vand (på engelsk) derudover ekstrem langsomt indtjekning og udtjekning var der skrevet en masse på regningen fra minibaren som ikke passede !

Family

8/10

Excellent

21 May 2016

Anni

Hotel med god beliggenhed

Fint hotel til pengene, dog lidt dårligt at de er rigtig dårlige til engelsk de forstår intet

Family

8/10

Excellent

20 Apr 2016

Verified traveler

Preis Leistung gut

Schönes Hotel, aber beim Frühstück ist es sehr laut!! Rezeption war freundlich, kann aber keinen zusätzlichen Service e.g. Bus, Zugticket oder Touren buchen (was wir hingegen bei anderen Hotels in Vietnam angeboten bekommen haben). Preis Leistung aber gut!

Family

6/10

Pleasant

12 Mar 2016

Verified traveler

호텔의 위치나 청결도는 괜찮은 편이나 시설은 다소 구식 느낌이며. 직원들의 서비스 응대수준은 떨어지는 편임

Partner

8/10

Excellent

11 Feb 2016

HYUNSUK

방은 좋았음

창이 넓고 밝아서 참 좋았습니다 방도 굉장히 크고요 하지만 리셉션 친절도는 매우 불만족입니다 해산물식당 추천해달라니 파리 날리는 로비층에 있는 식당을 얘기하네요 여행관련 문의해도 시큰둥해 하며 여행사에 가서 문의하라고만 하네요

Family

8/10

Excellent

19 Jan 2016

Jukka

Hyvä hotelli erinomaisella paikalla

Hyvä hotelli loistavalla paikalla aivan keskustassa. Hotellilla ilmaiset aurinkotuolit rannalla. Hotellin uima-allas pieni, samoin kuntosali jossa muutamia laitteita. Aamiainen monipuolinen.

Huoneet siistit ja kaikki tarvittavat mukavuudet löytyvät.
Hotellin palvelutaso hyvä.

Lähistöllä paljon ravintoloita, sekä hyvät ostosmahdollisuudet.

Family

10/10

Exceptional

07 Jan 2016

xxx

Excellent rapport qualité/prix _ Bonne situation.

Excellente qualité de service. Plage privée.Le café du Petit déjeuner personnalisé possible.

Partner

8/10

Excellent

02 Jan 2016

MYOUNG-OK

가족여행에 최적화된 호텔입니다.

가격대비 아주 훌륭한 호텔입니다.
아침마다 조식부페에서 먹었던 쌀국수도 제일 맛있었구요,
해변도 걸어서 5분거리에 전용비치도 있고, 엄청 큰 타월도 인원수별로 무료로 빌려주고요,
온수도 콸콸 잘 나오고 생수도 잘 비치해주고...
여행자거리에서 좀 멀어서 걸어갈 수는 없다는 것만 빼면 아주 훌륭합니다.
트윈룸 침대도 각각 더블침대 두 대로 여섯살 우리딸래미랑 같이 자도 자리가 남을정도로 큰 침대였다는...아주 만족한 호텔입니다.

Family

2/10

Poor

26 Dec 2015

ST

How unpleasant!

My happy memory in Nha Trang was spoiled at once when checking out this hotel.
I was imposed a ridiculous charge making an accusation of lacking some of room supplies. Further, wonder of wonders, they did not return my passport until my time was up as far as I refused the payment.
Though this hotel seems somewhat beautiful at a glance, they have no sense of hospitality.

6/10

Pleasant

26 Aug 2015

fabrizio

Good hotel

Strategic position near shopping and restaurant. Near the beach. Small swimming pool but ok. Very oriental breakfast. Average staff. Check in 9am, Room already available.

Family