Name: Sunrise Nha Trang Beach Hotel & Spa
Address: Tran Phu Street, Nha Trang City, 12-14, Nha Trang City, 57000, VN

6/10

Pleasant

29 May 2026

Cham Doan

Needs to improve breakfast buffet, lication is not ideal, although it’s located beachfront, we have cross a large street to reach th beach, very dangerous

Family

8/10

Excellent

22 Apr 2026

TUYET

The hotel room was clean and spacious. Two bottles of water were given daily and as well as room services and a plate of tropical fruits was given too. The currency exchange rate at this hotel was higher than in Da Nang’s hotel. In Da Nang, the rate was $1USD = 25,000VND. At this hotel was $1USD=26,160.
The buffet breakfast had Vietnamese’s, few Korean and western dishes and those were fine. The staff were friendly and helpful. I left a big stain less steel bottle of water in the room after checking out and was waiting for the taxi to the airport; fortunately the maid whom we met the day before had running down and gave us back that steel bottle. However, the things I did not like were no hair conditioner in the shower stall and the bathroom shower edge was very lower, so the water was running out off the stall shower every time we took the shower. The beach was in front of the hotel. We were too busy with tours and shopping, so we did not have time to explore the beach.

Family

10/10

Exceptional

14 Mar 2026

Hiep

We stayed in an Oceanview room at Sunrise Nha Trang Hotel. We enjoyed sunrise every morning. The breakfast buffet offers variety food choices., Staff are very friendly and polite. This hotel is in walking distance to the Chợ Đầm, main market in Nha Trang, and many restaurants.

Friends

10/10

Exceptional

01 Feb 2026

Lance

First class hotel and staff, would definitely return and would definitely recommend

Leisure Partner

8/10

Excellent

19 Jan 2026

Sheehan

Very clean and very large room. One of the largest we've stayed in. The onlybreason this was a 4 and not a five star review is because the toom was a little dated and there were some funny steps taken, such as having to wait after checkout while they inspected our room. Apparently, they didn't take ancreit card deposit?

Friends_and_family Friends

6/10

Pleasant

15 Dec 2025

Blake

Room was hot, but no hot water. Cleaning staff moved my personal luggage and belongings around and turned off the air conditioning. Instead of sliding a notice under the door, the staff pounded on the door for 10 minutes, forcing me out of the shower to hand me a piece of paper incredibly unprofessional.

Leisure Family

10/10

Exceptional

19 Nov 2025

Thomas

Clean room, great staff, right on ocean

Friends_and_family Family

6/10

Pleasant

23 Oct 2025

juhong

I stop by second time during breakfast time
They were not happy to see me second time just to get some drinks
I felt embarrassed

10/10

Exceptional

05 Oct 2025

Kevin

This properly room we got it nice room and extremely good view, very out going staffs and friendly. We got packages included breakfast, food was fantastic. Overall 5 starts, we will definitely come back next visit.

Kevin Nguyen

Leisure Partner

10/10

Exceptional

14 Sep 2025

Eric

Staffs are very friend. It’s convenient to eat local foods in the night market. Feel safe, clean also. I will tell my friends about this hotel.

10/10

Exceptional

30 Jun 2025

Lilia

Beautiful hotel with French design! Friendly and accommodating staff. Breakfast food is delicious. Highly recommend visiting.

6/10

Pleasant

23 Apr 2025

Rebecca Thelma

Sta

8/10

Excellent

06 Apr 2025

Chau

Great property - so close to areas for shopping, eating, etc …

Leisure Family

10/10

Exceptional

26 Mar 2025

LEIDA IRIS DEL

Wonderful place to stay! Close to beach. Wonderful staff. Beautiful hotel. Food was great! I will recommend to friends and family. Great location!

Leisure Partner

10/10

Exceptional

11 Mar 2025

Phong

Love

Friends

10/10

Exceptional

09 Mar 2025

ann

Love the service only complaint water pressure too low.. can improve

Partner

10/10

Exceptional

27 Jan 2025

Antonio

It was amazing. Food is wonderful and the service, especially the airport shuttle was excellent

Partner

2/10

Poor

08 Jan 2025

Jimmy

The bathtub was not cleaned, had human booger excrements and hair, super nasty to jump in the shower. The floor boards were raised, and squeaky. I kept being disturbed by loud bangs outside my room making it uncomfortable to sleep. The bed was uncomfortable to sleep on, and woke up with a bad back pain.

Leisure Self

10/10

Exceptional

22 Dec 2024

Nathan

Right across from the beach and a lot of shopping and restaurant in the area

10/10

Exceptional

13 Dec 2024

Michelle

Very friendly staffs . Safe place to enjoy your vacation

Leisure Partner

8/10

Excellent

03 Dec 2024

Bruce

This is hotel okay

Business Partner

6/10

Pleasant

25 Nov 2024

Adrian

Nice hotel, my only problem is you can’t take friends into room. I have NEVER come across this rule before. Nice, but wouldn’t recommend to friends

10/10

Exceptional

23 Nov 2024

Michael

Another great experience in Viet Nam. And as usual it’s the staff. Great buffet and hotel. Thanks

10/10

Exceptional

27 Oct 2024

Nga

Excellent location with great ocean view, just a minute to walk to the beach. I like everything about this hotel: professional staff, very good services, reasonable price, great breakfast and meals… Highly recommended.

Leisure Family

10/10

Exceptional

09 Oct 2024

Jack

Clean and close to everything, highly recommended

Leisure Partner

10/10

Exceptional

02 Oct 2024

Nhan

May lạnh không đủ mát, tiếng máy kêu hơi to. Còn lai tất cả đều tốt đẹp.

10/10

Exceptional

03 Jul 2024

thuy

Beautiful

Leisure Partner

10/10

Exceptional

17 Jun 2024

Alfred

High uncontrolled humidity.
No drinks for existing guest but has drinks for new arrivals.

Overall location conveniency and comfortability stay is great regardless

Business_and_leisure Family_with_children

10/10

Exceptional

20 May 2024

Maxine

An excellent stay. The staff are wonderful- professional and polite. The pool is fabulous. A must stay

10/10

Exceptional

12 May 2024

Jonathan

Upon arrival, the staff were very helpful and attentive. The rooms were clean and the view from our room was excellent. The pool was great with the atmosphere of being in a Greek setting. The food was good as well and the checkout was easy. Even after the checkout we were able to use the pool until our ride to the airport.

Leisure Partner

10/10

Exceptional

26 Apr 2024

Long

The property is very nice. More than my expectation. Staff is very nice. Breakfast buffet is very good.

Leisure Family

10/10

Exceptional

22 Apr 2024

Sasha

Enjoyed lazing around the pool drinking cocktails, spacious room with ocean view and balcony. Beautiful buffet breakfast. Great location and fantastic staff.

Leisure Partner

8/10

Excellent

04 Apr 2024

CHRISTINE

Great location. Great sea view. Convenient to all areas. Good size room. Rooms are out dated, but very cleaned. Staffs are super. Highly recommended this hotel.

Leisure Friends

10/10

Exceptional

28 Mar 2024

Long

Quiet, clean

Leisure

10/10

Exceptional

26 Mar 2024

Blair

This is a beautiful hotel! The staff are friendly and accommodating. The facilities are very nice!( The pool especially). Fabulous breakfast!! The restaurant serves excellent food at reasonable prices. High tea was wonderful!! Would highly recommend

Leisure Partner

10/10

Exceptional

21 Mar 2024

thomas

Awesome!!!

Great service right on the beach, clean excellent breakfast buffet

Self

8/10

Excellent

20 Mar 2024

Sandy

Is good

Business_and_leisure

10/10

Exceptional

13 Feb 2024

Chris

The property is lovely, clean, quite a good breakfast and room servuce menu. Close to beach. My only complaint is the language barrier. Frustrating at times, however I carnt speak Vietnamese so ov

Leisure Friends

10/10

Exceptional

27 Jan 2024

ian

Very classy friendly hotel

Leisure Partner

10/10

Exceptional

15 Dec 2023

Curtis

This was the second time i stayed here. The staff are all friendly and helpful. The breakfast buffet has a large variety of selections and the food is good. The pool and pool area are a good refreshing place to relax.

Leisure Self

10/10

Exceptional

01 Dec 2023

Quynh

Hotel service, staff, and breakfast are all wonderful. We are upgraded to a bigger room with a balcony jacuzzi. The view is unbeatable. Everyone from bellman, concierge, receptionist, life guard at the pool, to bartender, waiter, house keeper, and hotel security are very polite, courteous and friendly. The hotel even had a surprising birthday cake for me on my birthday. What a lovely gesture! Thank you Sunrise Nhatrang for making our stay comfortable and truly relaxed. We will definitely stay here again next time.

Leisure

10/10

Exceptional

27 May 2023

Patrick

Beautiful building and pool area. Rooms were spacious and clean. Staff were excellent and extremely helpful. Dining was limited within the hotel but plenty of food places in the area. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

19 May 2023

Scott

Convenient and quiet

Leisure Partner

2/10

Poor

27 Dec 2022

Peter

Stay away from this one

Wow what a HORRIBLE experience this was by DAY 2!
I don't understand how they can be rated a 4.5 or 5 star hotel? Everything was old and breaking down in there!
We had multiple complaints for the hotel:
Towels that were so thin they may as well have been handkerchiefs.
Robes that make you look like Jesus.
The incompetent staff who brought surprise birthday balloons in late to my surprise birthday in the room.
The bipolar shower who was hot and cold every 7-8 seconds.
My wife told me about the ancient gym ruins which I dismissed going to after her experience. (amenities not room)
And lastly the shower slip which I tipped over my boiling point when my daughter got hurt slipping. The hotel was supposed to fix the shower door and drain the night before and left it without coming back to fix it even by the next day. She ended up slipping and cut her hand.
Shes only 4 years old and now scared to step into any shower over fear of slipping and hurting herself. That was it for me. I blew up, called it quits on this hotel and had it cancelled. Thankfully we were only there for 2 full days instead of the 15 days we had planned.
The management was rude, except for the lady (I don't know her name) who checked us out who was quite sweet. She would be the only positive coming from this hotel stay.
Never again, lesson learned. If only more reviews were there to see the red flags. I hope more people see this one. Maybe then the hotel owners will do something about it.

Friends_and_family Family

8/10

Excellent

16 Aug 2022

Jake

Sunrise Hotel NHA Trang

Stayed 8 nights @ Sunrise second time since our 2018 visit. This time things were not as good as first stay: buffet breakfast had none of the delicious Vietnamese salads we raved about - the spread was western and has not changed during our stay. The beach was not cleaned and beach umbrella, towels and sunbeds were provided well after 7am while other hotels manned their beach areas earlier given sun rises before 6am. Not coming back

Partner

10/10

Exceptional

13 Aug 2022

Duc

One of the best.

My favorite hotel. Clean, relaxing environment.

Friends_and_family Family

10/10

Exceptional

06 Jun 2022

Stephen

Best in Nha Trang

Ive been to Nha Trang several times and this qas by far the best experience. View was amazing for the sunrise. The breakfast was first class with lots of choice both western and Asian. Lovely pool and other decent facilities. The room was comfortable and spacious.
I thunk the hotel's biggest asset is its staff. Everyone of them went out of their way to help and were just really pleasant to be around. Front desk/porters/cleaning/pool & beach staff all had smiles on their faces and wanted to assist. They even had a guard to help you cross the road to the beach. Can't fault the place and the cost was reasonable too.

Partner

10/10

Exceptional

30 May 2022

Alexander Vasilievich

Great staff and amenities

Leisure Partner

10/10

Exceptional

21 Mar 2020

Gabrielle

Our lovely sunrise stay.

We loved our stay here. It was great value for our money. We got a king bed with an ocean view. The pool is cool and refreshing, it’s walking distance to many shops and restaurants BUT, the food at the restaurant is exceptional. We loved breakfast too. We even caught sunrise the last morning we stayed.

Partner

8/10

Excellent

19 Mar 2020

martin

OK but some improvements needed

Overall the trip was ok but for us there were 3 issues
1. Noise, we stayed in a suite in the main building and the windows were not double glazed so there was a lot of noise from the street from 4.30am
2. Light the window curtains were not black out and Not a good fit so sun shone into the room very early.
3. Staff, reception and concierge were helpful and friendly but some of the bar staff were not very attentive they were more interested in there phones than the guests.

Partner

10/10

Exceptional

10 Mar 2020

Javier

Amazing

Amazing everything, we are so pleased with the hotel and specially the staff, so friendly and professional I’d recommend this place to anyone for sure

Friends_and_family Friends

10/10

Exceptional

09 Mar 2020

Verified traveler

The hotel is a very impressive building. When we were there it was very quiet so cant say what it would be like when full . The room we stayed in had a great view of the water front and a great jacuzzi on the balcony to enjoy the early evening in. Breakfast was really nice and varied . Situated about a 10 minute stroll from the main town it was far enough away from the hussle of the area but close enough for easy walking.

Leisure Partner

10/10

Exceptional

04 Mar 2020

Verified traveler

This hotel is beautiful with very nice rooms. The staff goes above and beyond to make sure you are happy. The breakfast buffet is amazing. Location is great too.

Leisure Partner

10/10

Exceptional

12 Feb 2020

LynneH

Club suite with ocean view was very nice. Not too busy due to coronovirus. Breakfast has lots of good choices.

Leisure Partner

10/10

Exceptional

17 Jan 2020

Verified traveler

Good location , staffs are friendly,room is clean and full facilities. Strong recommend for someone who is looking for hotel in Nhà Trang VN

Leisure Family

10/10

Exceptional

16 Jan 2020

Verified traveler

The service was absolutely spectacular. Everyone at the hotel provided amazing customer service and had a positive attitude. The pool area was beautiful, the lobby was clean and decorated well, and our suite was sparkling clean with a breathtaking view of the ocean. The jacuzzi tub on our balcony was a major highlight of our trip. It was such a pleasure to sit in the jacuzzi tub and look at the ocean. I truly enjoyed my stay here.

Leisure Partner

10/10

Exceptional

01 Jan 2020

Geoff

Very nice hotel kept in immaculate condition. The staff were so nice. Especially the lady from reception Ha such a pleasant Lady she went out of her way to make our stay special.

Friends

10/10

Exceptional

23 Nov 2019

RAY

Not so high rise, close to everything, good condition and wonderful staff. Varied menu tempted us to eat in every night except one trip to the Skylight Rooftop.

Leisure Partner

10/10

Exceptional

15 Nov 2019

CrystalSanchez

The hotel was very clean and well kept. One e strange thing was that on arrival the shower water wasn’t coming out clear, but once we notified front desk they came up and fixed it. The staff was friendly and eager to help through the entire stay. The hotel is in a feat location in walking distance to the night market and of course the beach. The room was very spacious and clean. Pleasant stay for us. We were notified of ongoing construction near by as well but we didn’t feel any disturbance through out our visit

Leisure

8/10

Excellent

09 Nov 2019

James

Nhatrang visit

Breakfast was excellent with variety of dishes.

Partner

10/10

Exceptional

30 Oct 2019

jason

3 day visit.

Location was very good, I renting a scooter only about $10/day.
The ocean water was disappointing not clean and blue like in photos.

Partner

10/10

Exceptional

02 Oct 2019

Verified traveler

the building itself was an architectural marvel . wonderful ocean views and private beach .
staff were lovely and helpful .

Leisure Family

2/10

Poor

07 Sep 2019

Randy

Love this hotel place is very clean and elegant.
1 thing i didn’t like about this hotel room is the noisy (music bass) super loud echo music coming from 10th floors out nowhere (room 1002). Couldn’t sleep until 3am.

Friends_and_family Family

8/10

Excellent

05 Sep 2019

Verified traveler

Good location, beautiful lobby but the room is not nice

4/10

Poor

05 Sep 2019

Howard

We were excited to stay at this hotel as suggested from family member. Unfortunately, we had to cancel our trip due to certain dead in the family. This hotel wouldn’t refund me like other hotels and airlines had done for me. I would definitely think twice before booking this hotel when I’ll visit Nha Trang next time

Friends_and_family Family

4/10

Poor

23 Aug 2019

Nesci

What I liked about the property was the location an the view of beach.
On the other hand what I didn’t like was the first thing they said was how many people and they charged me an extra $25aud per night for my 4 yo son who shared a bed with us, we stayed 6 nights! the cleanliness and service was also VERY disappointing. We booked a room with 2 double beds for 5 people when we arrived at 9pm we had a discussion and were eventually moved to a room with a double bed and a single bed and the added a roll away bed. We didn’t get to sleep until close to midnight. By this time room service had finished and we went to bed hungry. We saw a cockroach on our was checking out of hotel. The air con didn’t work properly and as made worse when House keeping turned it off when he cleaned our room. The fridge smelt like it had a dead rat in it.
. The lady that checked us in was so rude. I just wanted to leave right there and then.
I would not stay here again - so many better hotels in the area

Leisure Family

10/10

Exceptional

23 Aug 2019

Verified traveler

The staff at the property were amazing, and went out of their way to ensure we had a pleasant experience. Since this was a return trip to the hotel for my wife and me, we brought along with us six more family members, including 3 children. Everyone raved about the facilities and the food. All enjoyed the pool, but my wife immensely enjoyed her time in the spa. The facilities are great and the staff tries to ensure a five star experience. We will be returning soon.

Friends_and_family Family_with_children

10/10

Exceptional

21 Aug 2019

Roman

Great time

Had the pleasure to stay at the Sunrise Nha Trang Beach Hotel and cannot
give them enough praise for tiger fantastic hotel.

The staff are pro active, at times it seems they know what you want before
you even ask, such a great feeling to stay at a place where the staff are
constantly looking for ways to make your stay a pleasure and doing this with
such warm and natural love for their hotel.

Highlights include the breakfast buffet which contains everything you could
possibly want. The breakfast chef actually knew what you would order after a
day or two and would as you when you first walk on if you wanted the same
items again!! The three egg omelette is a winner! The beach and pool staff
who literally run up to you when you arrive with fresh towels and
recommendations on which seat to take.

Overall the rooms are outstandingly clean as were all the hotel facilities.

Highly recommended =

Friends

8/10

Excellent

17 Aug 2019

Verified traveler

Arrival at the hotel was about 40 minutes after leaving the airport. The check-in process was very quick and professional, and we were in our room within minutes of arrival.
We booked a Suite for a bit more space, and certainly got that. Nice big room on the 9th floor directly under the roof top bar. Which was handy for Happy Hour drinks.
The room had a large balcony with a private spa bath, and brilliant 180 degree views over the foreshore and ocean. It was perfect for watching the locals swimming from sunrise until around 8am when they headed off to work. Then they reappear late in the day for cool off swim after work.
The only negatives about the room, was the tiny coffee/tea cups and the very poor quality bath towels, which were quite small and thin. Certainly not what you'd expect in a 5 star hotel, they were more like 2-3 star towels.
The buffet breakfast was good, with a variety of Eastern and Western cuisines. So something for everyone.
The pool was good, but could have been a bit bigger considering the size of the hotel. Banana lounges were excellent as were the umbrellas and service from the staff at the pool.
The staff throughout the hotel were all very friendly and happy to help if you had a question or needed some help. Typical of Vietnamese people.
All things considered, the hotel is pretty good and I'd stay there again, and would also recommend it to a friend as well.

Leisure Partner

2/10

Poor

07 Aug 2019

Verified traveler

This hotel advertises promotions online but when asked im told that promotion has finished 3 months ago! When challenged they honoured it. This building's in serious need of modernisation. 5 star? Maybe in Vietnamese standards. damaged furniture, mould in the bathroom! Around £70 a night in a third world country in the middle of no where is a bit steep. The Room had a nice view, jacuzzi on the balcony, the a/c was poor and didn't cool the room. TV had only few channels. The noise from the street was terrible. At 5.50am public announcments and traffic noise. The pool was noisy with children.Breakfast had a good selection however the room only had ceiling fans and was just too hot. We needed to wait in the lobby at check out for your room to be checked. The web site states a private beach with life guards. It’s a public beach with 8 beds. Opened till 5.30pm, staff close it at 5pm. Life guards watched phones and not the swimmers. Again I asked to speak to a mgr about the beach and false advertising I was told there was none. As I was persistent, miraculously I managed to speak to a mgr who said that he was in his room off duty.The manager is obnoxious, has no customer service skills and was rude telling me that they would update the website tomorrow just for me. He acted like a child. Mr. Rauber General mgr don't bother replying, this is to warn potential guests. A manager should listen to feedback and accept the faults.Telling me he is busy and started at 5am is not my concern.

Leisure Partner

10/10

Exceptional

01 Aug 2019

Suzy

The hotel staff was very helpful and friendly, especially Trang at reception. I loved the location right across from the beach in the center of Nha Trang. The breakfast setting and food were wonderful. The beds were a little hard, but I would definitely recommend this hotel.

Leisure Family

10/10

Exceptional

18 Jul 2019

Verified traveler

This hotel was clean, well located and the staff were great. Only recommendation is a little music or activity around the pool, it’s such a great gathering space

Leisure Family

8/10

Excellent

13 Jul 2019

Verified traveler

The property is at the center of the town and an easy access to all attractions.

Leisure Partner

8/10

Excellent

29 Jun 2019

Verified traveler

A bit old-fashioned funiture.
4th floor is non-smoking floor but smells smoking a lot.

Leisure Family

10/10

Exceptional

28 Jun 2019

Jonathan

Very Comfortable and Great Staff

Staff very well trained and friendly. Room I chose had a spa on the balcony and great views of the beach and the bay in general. Spa was excellent and masseuses well trained.

The included breakfast was very good with a wide variety of choice including eggs to order.

All up I had a very comfortable stay and was very well looked after.

Hotel location excellent in terms of beach access and nearby shops, department store and supermarket.

8/10

Excellent

14 Jun 2019

Verified traveler

The help fullness and friendly attitude of the staff. Credit to the hotel

Leisure

8/10

Excellent

26 May 2019

Chee Kiat

Nice hotel with good location

8/10

Excellent

24 May 2019

Verified traveler

Good location & nice staff

Staff were very nice. Hotel itself was little bit out-dated. Overall it was good staying.

Family

6/10

Pleasant

16 May 2019

Tung

Great property but poorly maintained

Great service as always. Very nice location. However, hotel is poorly maintained. Management needs to pay attention to details and fix before this beautiful hotel is ruined

Partner

6/10

Pleasant

03 May 2019

BIJU

Good property But the service sucks, I requested for a refill of shower gel it took morethan 30 minutes to get it and that too after 3 reminder!!

Family

6/10

Pleasant

29 Apr 2019

Verified traveler

Broken toilet ,bits. Falling off the spa bath and in general looking tired and in need of a refurb
This was in the club suite but good view and room size

Leisure Family

10/10

Exceptional

23 Apr 2019

Verified traveler

The service of Sunrise Nha Trang is excellent. Staff are very friendly and always take extra steps to deliver very friendly, professional and personal service to our family with elderly and children. There is even one staff at the entrance to help us crossing the street safely to the beach. Breakfast is very good with a wide range of local and international food. The Vietnamese noodle served at the hot food breakfast section is top notch. We had a great time staying at the hotel and were all very impressed with the service and quality! Thank you

8/10

Excellent

20 Apr 2019

Verified traveler

We stayed in the ocean room, which had a beautiful view. The room was very clean & comfortable in every way. Staff were lovely & very helpful. Great buffet breakfast (very generous variety of food & delicious). Would absolutely stay again.

Leisure Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

Very recommendable hotel . I was here 5 days and everything was excellent!

Leisure

8/10

Excellent

18 Apr 2019

KK

Very helpful n friendly staff, Only complaint I would have is
Mattress of bed is old , hotel really needs change it soon...
We stayed for 3weeks , after few days my back was not comfortable and my husband and I could felt movement of
Bed , every time we toss and turn.

Leisure Partner

10/10

Exceptional

06 Apr 2019

Verified traveler

The Sunrise hotel was amazing! The best part about Nha Trang which was also nice. We upgraded to top floor suite 1001... Beautiful! Clean! jacuzzi on the balcony!

Breakfast included was amazing and worth the additional charge! The afternoon tea was nice and they charge low-reasonable prices for alcoholic beverages!

Everything about this hotel was great. Highly recommend!

Leisure Family

10/10

Exceptional

22 Mar 2019

Verified traveler

Beautiful hotel and friendly staff, we were quite happy to stay a week there, you can go on the beach across the road or stay in swimming pool. Very good personnel, good location, great choice of cocktails. The only thing that we didn't like was the restaurant, food is below average, but you can go for food in many other places it can take only 5 minutes taxi. 3 minutes walk to the good shopping mall.

Leisure Partner

10/10

Exceptional

21 Mar 2019

Verified traveler

Great location. All Staff were very helpful and made our stay enjoyable.

Leisure Family

10/10

Exceptional

16 Mar 2019

Verified traveler

A lovely hotel just like the photos with very friendly and helpful staff. Nhu at reception deserves special mention for her service. Excellent pool, fantastic breakfast and restaurant. The breach was great for sunning however the water dropped off quickly and could be cleaner.

Leisure Partner

10/10

Exceptional

16 Mar 2019

Verified traveler

Spacious and chilled. Fantastic choice at breakfast anything you could want in abundance. Air con could have been slightly cooler but fab hotal

Leisure

8/10

Excellent

15 Feb 2019

Verified traveler

Good location near beach and town centre.
Nice breakfast but staff looks weary probably from unfriendly guests demands.
Nice spread of breakfast choice but hotel will only provide single breakfast voucher even if booked room for 2.
Housekeeping will not replenish writing materials even if u stays for many days!
Bedsheets linen would NOT be changed unless u place a stupid plastic sticker on it!! Usually it's an opt out option but this hotel is an opt in if u wants fresh bed linen, beware that u will be sleeping on same bed linen for days as housekeeper will not change for you!!!

Business Self

10/10

Exceptional

27 Jan 2019

Verified traveler

I like them all. The staff is very impressive. Everyone of them showed a lot of caring and giving.

Friends_and_family Family

10/10

Exceptional

23 Jan 2019

Verified traveler

Ocean view and spa treatments were amazing! The morning breakfast was definitely worthwhile. Staff was very attentive and eager to please the customer.

6/10

Pleasant

20 Jan 2019

Kenneth

Nha Trang visit January 2019

The front staff or reception lady by the name of nyugen was rude arrogant and spoke in their local language when requested for rooms interconnecting or side by side for my 15 and 13 year old children, then a Chinese family opened the interconnecting door to my children’s room , when I told the hotel staff that they would be responsible if anything happened for my children safety , the front staff just started talking in Vietnamese.
Absolutely rude people considering we paid for a ocean view deluxe room x2 .
Would not recommend this hotel to anyone.
They told us about no smoking in the rooms which is standard all over the world, yet the Chinese and Russian guest were smoking with their room doors open and throwing their cigarette butts to the pool floor. Miss nyugen should be retrained in coustomer service considering she is the first point of contact when a guest arrives.

Family

10/10

Exceptional

31 Dec 2018

Wong

Great hotel. Colonial building.

Great service by the hotel staffs. Convenient location. Near to everything. Only two small issues. The bed is too soft and the breakfast buffet selection is the same throughout our 4 night stay.

Family

10/10

Exceptional

26 Dec 2018

Jehyung

Great hotel

I was stayed at this hotel on 22/12~25/12.
This hotel is located at downtown of Nha Trang. So It has access to anywhere easily.
All staff are very kindness to us.
I appriciate to their service for my holiday.

Partner

10/10

Exceptional

02 Nov 2018

Adele

Very nice hotel, very professional staff, it was a pleasure to stay there

10/10

Exceptional

24 Oct 2018

sharyn

will be back

the hotel, with its beach view from your room, the quietness and smaller size was fabulous .location great also . loved the facilities esp the gym , pool .and bar on level 10.the decor and building itself was stunning . happy hour at 5pm and breakfast was very enjoyable and great value.
service desk could have been more helpful-maybe better English may have helped. loved it though

Friends

10/10

Exceptional

16 Oct 2018

Ross

Great Proximity to beach - don't look behind you!

Located on busy road, with private hotel beach directly across the road. You don't notice the road or high rise hotels until you turn around.

Get a high floor, ocean facing room with a balcony and watch they city come alive at sunrise.
Lovely pool, breakfast was good, really enjoyed the stay.

Staff were eager to please, and hotel accommodating for early arrival and storing luggage on check out day. I would stay here again.

Partner

10/10

Exceptional

28 Sep 2018

mike

Best coffee ❤️

All just perfect 👌 loved it all , especially breakfast 🙌 best coffee in ah Trang 🙏

Partner