Name: Eastgate Hotel, Bw Signature Collection
Address: 14632 SE Eastgate Way, Bellevue, 98007, US

6/10

Pleasant

03 Jul 2026

Scott

Need to be updated with new furniture and lighting. Bathroom was old need new shower heads and new backsplash wall. Our room had holes in the backsplash for the shower. Need new rugs as well.

Family_with_children

4/10

Poor

01 Jul 2026

Shan

Our car had a smash and grab break in 75’ from guest check in , in their parking lot. The management refused to share video with us or the police , they claim they require a subpoena to release video footage. It’s good to know they care more to protect criminals on their premises than their guests.

Family

10/10

Exceptional

01 Jul 2026

Muhammad

Awesome!

10/10

Exceptional

30 Jun 2026

Nicole

I found it tacky that you pay $250 for a hotel and they charge you 7 dollars to park. Breakfast was good quality for being included.

Partner

10/10

Exceptional

29 Jun 2026

Valerie

My family that stayed said they loved it

10/10

Exceptional

29 Jun 2026

Eric

very clean - great location

10/10

Exceptional

29 Jun 2026

Antonette

Room was spacious and clean. Breakfast was good and always a nice way to start your day without having to leave the property. Area was nice and safe.

Family

6/10

Pleasant

28 Jun 2026

Felicia

Main bathroom lobby was out of toilet paper, trash on the floor, and poop on the toilet. Very dirty upon arrival. My room was clean but ac didn’t work. Luckily it was a cooler weekend and I opened the windows but no screens so bugs came in.

Staff did the bare minimum and were kinda rude.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Christina

Z

Self

10/10

Exceptional

27 Jun 2026

Blanca

.

10/10

Exceptional

24 Jun 2026

Sunita

Well located , free parking , helpful staff , great amenities , close to downtown

Partner

10/10

Exceptional

23 Jun 2026

Megan

Our room was perfect for our two teenagers and two adults and an infant.
We had the king room with sofa bed.
Breakfast at the hotel was great. Great location to drive into Seattle for a ballgame or any event. Parking I feel should be included but at $7 a day wasn’t horrible. Great stay and great location.

Family_with_children

10/10

Exceptional

23 Jun 2026

Christina

Q

Self

8/10

Excellent

22 Jun 2026

Michael

There was only one person at the desk, so there was a long line to get help when I checked in. We did not know that parking was charged separately. The breakfast was mostly carbs and the sausage patty and eggs did not look very appetizing.

We used the stairs, instead of the elevators. It was carpeted and looked pleasant than most stair way in hotels, but there dog hair everywhere.

The room was spacious and roomy and the bed was comfortable. The AC unit worked well. Only had one set of wash cloth and hand towels for the two of us. Amenities provided was bare minimum, nothing special.

Family

8/10

Excellent

22 Jun 2026

Songde

Ok

Family

10/10

Exceptional

21 Jun 2026

Kimberly

Loved the suite

Family

10/10

Exceptional

21 Jun 2026

Kimberly

The suite was great. Lots of room.

Family

8/10

Excellent

21 Jun 2026

Brian

It was clean the trees outside could have been cleaned up more . Parking lot was full and could use more space. Room was decent and water pressure was good.

Self

10/10

Exceptional

21 Jun 2026

Gregory

Easy check in and parking. Clean hotel and clean room.

Partner

10/10

Exceptional

21 Jun 2026

Viktor

!

10/10

Exceptional

19 Jun 2026

Silvia

Eastgate is always my go-to hotel when I travel to the city. It’s right off the highway, close to the new light rail, and a great establishment at a decent price. I’ve stayed here about 3x now.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Renato

Todo ok

Self

10/10

Exceptional

19 Jun 2026

Daniel

Clean room, great breakfast, helpful staff and great location

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Steven

Im not a fan of the Dish system on the TV, but that's all I didn't like. Would've liked to be able to stream

Family

10/10

Exceptional

17 Jun 2026

Michael

Breakfast ok but not a lot of variety. Scrammbled eggs, potoatoes, sausage every day. Could have had fresh fruit. Juice machine out of order when we were there which was disappointing.

Partner

10/10

Exceptional

17 Jun 2026

Susan

What a great hotel! Our one night stay was quiet, clean, and had a great breakfast! I would stay here again if I was in the area!

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

JuanPablo

Breakfast

Partner

4/10

Poor

15 Jun 2026

Kathy

The facility is old and worn out. Outlets in the bathroom and kitchenette did not work. Faux chairs were in shreds. Room promised was not available upon arrival. Hall carpet very worn. The receptionist was pleasant and tried to assist. I would not stay at this hotel again.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Valentin

Didnt like the fact that they are now charging for parking overnite! Was not notified about this till i checked in. Will be looking seriously at other locations with free parking. To me this is a make or break deal!

8/10

Excellent

13 Jun 2026

Alicia

Rooms were clean and nice, the front desk girl was fabulous. Breakfast in the morning was mediocre.

Friends

10/10

Exceptional

12 Jun 2026

Karen

Everything was fantastic! Will stay here again!

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Melinda

Very nice place to stay. Booked through Expedia and check in was a breeze.

Family

4/10

Poor

09 Jun 2026

Todd

The room was not vacuumed! The amount of dog hair that was clinging to my socks was disgusting! The ventilation system was smelly from pets!I was loading my car and got to my floor… the do not disturb sign was on the door! House keeper was coming out of my room!
Unbelievable

10/10

Exceptional

09 Jun 2026

John

All 👍

Family_with_children

8/10

Excellent

09 Jun 2026

Anne

Nice location, clean and helpful staff

Partner

10/10

Exceptional

07 Jun 2026

Erin

Great place for an overnight stay with the families. One of the best Maine’s hotels we’ve stayed at in quite a while. Breakfast had many options, which was great to meet the allergy needs of our family.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Jessica

Nice and clean. Staff was friendly, except the breakfast area help. I'm not sure if she spoke English, but when I asked her a question she ignored me. The water pressure was fantastic - not sure I've ever stayed at a hotel with that kind of pressure. Bed was comfortable. Perfect for our needs and we would stay again.

Family

10/10

Exceptional

06 Jun 2026

Sheila

Convenient location for my needs. The breakfast is great and the staff is friendly.

Partner

10/10

Exceptional

05 Jun 2026

Linda

The breakfast could use some updating. NO juice or milk.
The front desk staff was beyond awesome. Beautiful young lady extremely helpful.

Partner

2/10

Poor

04 Jun 2026

Dean

They double charged and AC was not working. Breakfast unkept and not enough food for number of registered guests.

Partner

8/10

Excellent

02 Jun 2026

Saina

The property was good but the cleaning crew knocked around 8:30 to clean the room. I was fast asleep coz I worked till 0300 hrs and they kept on knocking. I had to get out of bed and went to answer the door. That was rude of nobody answered on the first knock that means they are still sleeping besides ita too early.

10/10

Exceptional

02 Jun 2026

MINGXIANG

Clear room

Family

6/10

Pleasant

02 Jun 2026

tina

This was an adequate motel with a convenient location near the Gorge Amphitheater. We got a good price and were satisfied enough with it. My major complaint was that the room was misrepresented. We paid for a room with one queen-sized bed and a \"superior lake view.\" The bed was not a queen, it was a double, and when i called the desk, they told me it was a queen, so I measured it. It measured 54\" across, which is a double. A queen is 60\" and for two adults, one plus-size, those inches make a difference. We did fine, but they shouldn't lie about the accomodations. We would have probably kept looking to find a queen had they told us in advance it was a double. Also the room was very small, with only one chair to sit in. would have been nice to have even a folding chair for the other person.
Breakfast was kind of pathetic, all starches and sweets except for some yogurts. some boiled eggs or pieces of cheese and some fruit besides apples would have been nice.

8/10

Excellent

02 Jun 2026

Roy

Carpet need to be be replaced

10/10

Exceptional

31 May 2026

Holly

We loved our roomy Suite with a nice sofa, comfy bed, and kitchen amenities with A full size fridge, microwave, table, and chairs! There was also an excellent teriyaki place nearby, plus gardens, and churches.

Partner

2/10

Poor

31 May 2026

Sangeeta

Clean room and shower had a good pressure on it with hot water.but no room cleaning service because you have to let them now and asked for clean towels the front desk lady told me either I can come down and get it or I have to wait at leas 20 minutes because I guess supposedly there was a sign in the room which we didn’t see it and we supposed to let them know a night before I thought that was stupid and I told her that I didn’t see it. We didn’t see the sign and she was gaining a little attitude about it.

Partner

8/10

Excellent

30 May 2026

Wilson

Parking not so friendly for work vehicle but no complaints for the 7 hrs I stayed there.

Business

10/10

Exceptional

27 May 2026

Guanghui

很好

6/10

Pleasant

26 May 2026

gary

The room was clean and comfortable, and our floor was quiet. The hot breakfast each morning was good, and there was plenty of seating in the breakfast area.

The room wasn't available at our check-in time and we waited in the lobby for about a half hour. At one point during our stay, 2 full garbage bags were stacked by the elevator for 24 hours.

Friends_and_family Family

8/10

Excellent

26 May 2026

Aleksei

Quite and clean rooms, but very slow and not helpful staff, complaining about new system for check in / check out

Family

10/10

Exceptional

25 May 2026

Cynthia Lou

The bedding was very comfortable, the lighting and plug-ins were more than adequate.

I think it would be helpful if the housekeeping staff would empty bathroom trash daily.

Family

8/10

Excellent

25 May 2026

Calvin

Average

Friends

10/10

Exceptional

24 May 2026

Verified traveler

Room was clean, comfortable king size bed, quiet location, staff was amazing and great breakfast.

Partner

6/10

Pleasant

24 May 2026

Robert

Room was clean but warn. The whole hotel could use a refresh. Staff was fine didn’t use breakfast Would still stay but would compare prices at other hotels. Only here if lower price

Partner

10/10

Exceptional

24 May 2026

Debbie

Front desk is very friendly

Self

10/10

Exceptional

22 May 2026

Virginia

This Hotel is great. It’s in a very convenient location to get around. Thank you.

Partner

10/10

Exceptional

22 May 2026

Doug

Stayed one night and the hotel was excellent. Conveniently located, friendly staff, clean room, comfy bed and included delicious breakfast. Couldn’t ask for more and all this for a great price. Had a friend stay at the Marriott who paid 5 times as much!

Family

10/10

Exceptional

21 May 2026

John

Clean room, great bed, quiet. Nice breakfast.

Self

10/10

Exceptional

20 May 2026

Alyssa

Love staying here! Rooms are nice, breakfast everyday, and the staff is really nice! Highly recommend this hotel

Partner

8/10

Excellent

19 May 2026

Morteza

Good value for the price

8/10

Excellent

18 May 2026

Gail

Friendly desk clerks!
Buffet breakfast was pretty good. They had a waffle station (and who doe not like a nice hot waffle in the morning), a variety of muffins/sliced breads, cold and hot cereal, roasted breakfast potatoes(also great), scrambled “eggs” and sausage patties (although the label listed it as bacon.
The only reason I gave them a four star rating is because their juice dispenser was out of order and they did not offer plain half & half at the coffee station. They had liquid coffee mate which makes the coffee taste strange, imo.

Self

8/10

Excellent

18 May 2026

Jimmie

The only problem I had with the booking was that I had to pay for parking. I booked this hotel almost 2 months ahead of time specifically because the website said they had free parking for guests. They changed their policy 6 days before my check in date and I was not informed. I found out when I checked in. I'm not sure who is responsible for communication with guests, but it would have been nice to get a heads up from the property.

Friends

10/10

Exceptional

18 May 2026

James

Yes, very good breakfast in pleasant room

Self

6/10

Pleasant

17 May 2026

James

Breakfast was disappointing. Limited section and waited a while to food to be refilled. Juice machine was out of order. Many oranges were rotten.

Family_with_children

10/10

Exceptional

17 May 2026

Susan

Loved it great space thanks

Partner

6/10

Pleasant

16 May 2026

Melissa

The blinds over the window didn't cover the full window. There were lights shining in and the edges of the blinds allowed the light directly onto our faces while we slept. It was annoying to avoid the lights on my face all night.

Partner

8/10

Excellent

16 May 2026

Cindy

The room was very spacious. We had 2 very comfortable queens beds. The bathroom was clean although out dated. I am not a fan of the wall-mounted blow dryers. The room was clean, although the carpet had a lot of stains but everything else was clean. The staff was very friendly and helpful. The 3:00 pm check in and the noon check out was a nice touch. My only complaint is the in room coffee. They still have the \"tea bag\" coffee makers. They need to upgrade to at least a Keurig.

Friends_and_family Family

6/10

Pleasant

15 May 2026

Jennifer

The room was great, but if took nearly an hour to get checked in. A wedding was going on and the line of people checking in was to the door. They left one single person to do all the check-ins and handle guest issues. That was truly ridiculous. We ended up running late for the concert we were in town to attend, due to the delays.

Family_with_children

10/10

Exceptional

14 May 2026

Velmourougan

The room was spacious and clean.
Good breakfast options.

Partner

6/10

Pleasant

14 May 2026

Kimberly

I have stayed here many timess and always had really nice experiences with staff. Then this last time, they were going through some kind of system change and they needed us all to come down to the front desk to give a new form of payment and get keys that work. I waited 15 minutes at the front desk and the front desk attendant returned and was quite rude to me. I didn't appreciate that. I could tell she was stressed out and frazzled but I don't understand that kind of attitude, particularly when I wasn't asking for anything. I was asked to come down by them with a note outside my door that I didn't see until I was outside of my room. So I was not prepared to see the public. I wasn't wearing a bra. I was planning to get ice and return. Just poor customer service and general human consideration.

Partner

10/10

Exceptional

13 May 2026

Aubrey

Have stayed her

6/10

Pleasant

13 May 2026

Muhammad

It was okay to stay here. The rooms were not as cleaned as they should. The sheets and pillow were old and used yellow stains. Sofa in the room was super stained. Unfortunately, their system had an issue that day so we were not told about amenities, breakfast and anything.

Family_with_children

10/10

Exceptional

11 May 2026

Xuebing

Clean room

10/10

Exceptional

11 May 2026

Chris

It was a very convenient location for our event. The beds were very comfortable and the room was spacious. The usual breakfast you would get at most hotels.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Megan

Clean, comfortable, and affordable.

Self

4/10

Poor

10 May 2026

Alice

Hotel did not have the room type I reserved with hotels.com. Apparently they switched to a new system so there are issues with booking. We were given 2 rooms to accommodate the number of guests we have. The check in process took a while due to these hiccups. The first room was reeked with cleaner smell and the second room had a broken AC. We had to pack up and switch room. Second night, we went back to room after being out and found that we got locked out of our room due to their glitch in system again. It had thought we were checking out. We had to go back to front desk and then go back to room again. Staff was nice and said she would look into compensation for us. However next morning when we asked and was told she needed to ask. No more update since then and we’ve already checked out. Hotel is dated, staff was nice but won’t be able to offer much, breakfast was mediocre and nothing special.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Hillarie

I hate to write a bad review BUT this was prob the worst customer service hotel I’ve experienced. Check in: I had paid in advance on Hotel.com… She couldn’t find my payment so said she charged me again until she figured it out. The person that checked in before me came back down to say he had been given a room that was occupied.
Breakfast: at 7:30 am the lady running the breakfast was so rude to another guest that we all could hear her. She said, “it’s first come, first serve. We are at 95% capacity and it’s just 2 of us…” Breakfast area was messy. No hot water. Low on food. Rudeness and lack of preparation by hotel staff.
Check out: Since I paid twice I wanted to make sure I was checked out correctly. Nobody at front desk with a hand written note to leave key and email. I waited. She told me she would email me & I told her I needed proof that I wouldn’t be charged twice. She had to go get someone else be cuz she couldn’t figure it out. So glad I stood my ground.
Bellevue/Seattle has so many hotels that we will stay elsewhere based on our customer service experience at this hotel.

Partner

4/10

Poor

09 May 2026

tom

Facility was fine and staff were friendly enough.

But something was off. Right from the outset, another lady at the check-in desk was literally shouting and swearing about some complaint.

Then discovered that in our room, no shampoo, no conditioner, almost no tissue paper. Breakfast there was no coffee, no eggs, no sausages, no pastry. Coffee arrive 10 minutes later, but still no cream. No milk for cereal.

Partner

6/10

Pleasant

09 May 2026

janet

The room was clean. It’s not our first time here. There was only 1 pkg of coffee in the room and housekeeping didn’t start before 10am. Check in was great as usual. Kristin from housekeeping was so helpful.

Partner

8/10

Excellent

08 May 2026

Raul Gutierrez

The rooms were huge with full amenities such as a kitchen: full refrigerator/ top stove and a microwave! The rooms were clean the breakfast was great and the front desk personnel were very helpful. I did have an incident occur but the front desk personnel I cannot remember her name I should have written it down maybe with a s? blond hair but anyways she was very understanding and made sure I received compensation and that was very kind.

Family_with_children

10/10

Exceptional

03 May 2026

Denise

I would definitely stay here again. Staff were friendly. Breakfast was great. We felt very safe in the parking lot. Room felt very comfortable and clean.

Family_with_children

8/10

Excellent

02 May 2026

Kathy

The price was good and the room was clean. The hotel could use some updates but overall it was fine for a pre cruise stay and cheaper than staying in Seattle. The breakfast filled our stomachs before we left. It had standard breakfast fare and was decent. It had a waffle station, sausage, potatoes, eggs and pastries. There was also toasters with bread and a cooler with boiled eggs and yogurt.

Family

10/10

Exceptional

28 Apr 2026

CHAIDET

Good 👍

10/10

Exceptional

28 Apr 2026

James

Delicious muffins and several choices for entree

Self

8/10

Excellent

27 Apr 2026

Linda

Great breakfast, friendly staff, clean room, convenient location. Limited restaurants in immediate couple of blocks.

10/10

Exceptional

27 Apr 2026

Roger

The breakfast was excellent and dining area pristine.

Family

10/10

Exceptional

26 Apr 2026

William

Great breakfast, easy interstate access not too far from Seattle. GREAT breakfast. Waffles, eggs, bacon, potatoes, muffins, juices. Closest to LDS temple.

Family

10/10

Exceptional

26 Apr 2026

William

10/10 Best Hotel I've been at for this price! Room was perfect, very quiet, super clean and very nice. Plus the food was great in the morning! Thank you!

Self

8/10

Excellent

25 Apr 2026

prashanth

Good value for money, considering the close proximity to downtown Bellevue. Plenty of parking, friendly staff and comfortable rooms. The breakfast ended rather early at 9am so I missed having it. Positive experience overall.

8/10

Excellent

23 Apr 2026

Lamenah

Property was great, staff was very nice and helpful, room was clean, didn't like that they had small trash cans in the room . Breakfast was great will be back

Friends

8/10

Excellent

22 Apr 2026

Luis

This was just what I needed on my recent trip to Seattle. I wanted to stay at a hotel, close enough to the city and also close to the mountain bike trails. This ticked both. The property is literally on an exit to the highway. The property itself was nothing fancy, but all I needed was a place to sleep and to shower. I did not used any of the amenities since I was out and about most of the time. The AC worked perfectly, and that's what I needed for a restful sleep.

Self

8/10

Excellent

20 Apr 2026

Albert

Everything went really good except when my son needed a crib, it took about two hours to get it.
When we asked to have our room clean, it was not done completely (towels & pillow case & sheet was missing for the sofa bed).

Family_with_children

10/10

Exceptional

20 Apr 2026

Debra

Friendly staff and clean, updated room.

Self

8/10

Excellent

19 Apr 2026

Lynn

Room was very clean. Bar to hang clothes was in disrepair - clothes fell after being hung (none were heavy items).

Self

8/10

Excellent

18 Apr 2026

Steven

Breakfast blah

10/10

Exceptional

18 Apr 2026

Kanghoon

Good quality breakfast

Self

10/10

Exceptional

18 Apr 2026

Terri

My daughters and I enjoyed our stay. Dancing with the stars were performing in Seattle. We found this hotel in Bellevue. Which is not far from Seattle, so the commute was not bad at all from Bellevue.
The room was nice and clean, staff was helpful and friendly, it had a good breakfast for it being complimentary. The elevator was nice and fast, which was nice with us being on the 6th floor. I liked that we had the choice of using the covered parking underneath, it even had a gate that would open and close with your key card. There was an elevator down there too. So you could go to your room without going through the lobby, all that with no extra charge. I would stay again.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Sandra

On our first morning there wasn’t any food left when we arrived at 8:15 am. My husband squeezed out batter for 2 waffles thank goodness. He asked for eggs, sausage and was told they didn’t have anymore. He complained to front desk. Apparently they hadn’t received their food order. This morning there were eggs but batter for waffles had run out.

Partner

10/10

Exceptional

15 Apr 2026

Christy

Staff was very nice especially at the front desk. Room was nice and clean

10/10

Exceptional

03 Apr 2026

Aleksei

Clean, warm and friendly personnel