Name: Extended Stay America - Seattle - Bellevue - Downt
Address: 11400 Main St, Bellevue, 98004, US

8/10

Excellent

26 Jun 2026

Nelson Fabian

Good everything, it's recommended

8/10

Excellent

22 Jun 2026

Marston

Good.

4/10

Poor

10 Jun 2026

Su

no service at all

Self

6/10

Pleasant

07 Jun 2026

Andy

The room was okay for the most part, but the bed was super uncomfortable. The mattress should have been replaced a long time ago and the pillows were flat as pancakes. Also, the bathroom ceiling needed some repair. The most irritating part about this \"pet-friendly\" hotel is their lack of any real outdoor place for dogs to do their business. I hate when hotels tote being pet friendly and then completely flake on having an outdoor area for pets. On the upside, the front desk girl was really helpful about the best way to travel back and forth to and from Seattle, they have self-service laundry, and clean kitchenette supplies. It's also located close to everything in Bellevue.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Antonio

Free breakfast poor choices

Family

10/10

Exceptional

01 Jun 2026

Richard

The service is always amazing. I always get those one get any always provides amazing service always friendly happy just top-tier service and I’m always happy to go there. The room is clean and close by to everything which I love.

Self

8/10

Excellent

27 May 2026

Lori

Room was spacious with large drawers and hooks at entry and in bathroom. Full size fridge, microwave and stove (we didn’t need or use). 5 stars for all that.

Four stars overall because shower curtain smelled sour once wet and faucet barely reached into bathroom sink (little room for hands underneath and water splashed onto counter). Convenient location so a bit of traffic noise. Would have been nice to have one place setting (glass, plate, mug, flatware) in room (though all that plus pots & pans and more available on request).

Partner

4/10

Poor

23 May 2026

Senthil

Could have better breakfast

10/10

Exceptional

23 May 2026

Lan

The hotel is very safe and quiet.

Self

8/10

Excellent

20 May 2026

Whitney

The staff was nice and helpful.

Partner

8/10

Excellent

17 May 2026

Israel

Really nice and clean.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Neil's

I was very pleased and I will be back

Self

8/10

Excellent

15 May 2026

Domunetrac

Well-equipped

Self

8/10

Excellent

14 May 2026

Allison

Clean rooms. Helpful staff. Nice location.

Family

10/10

Exceptional

12 May 2026

Dawn

Clean room.

Family

10/10

Exceptional

11 May 2026

Bonlie

Linens were great, room was huge, staff very nice

Self

10/10

Exceptional

09 May 2026

Sheila

Clean and convenient with a full kitchen. The staff is helpful and friendly

Friends_and_family Friends

8/10

Excellent

05 May 2026

Devon

Everything was clean, the staff was friendly and helpful, I’m only giving 4 stars because this is the third time we have stayed at N extended stay and had people next to us keep us up. Loud music, pounding on the walls arguing.

I know it’s out of the hotels control but it made it very unpleasant. Outside of that it’s a good spot and close to lots of shopping, food, and things to do

Friends_and_family Family

4/10

Poor

04 May 2026

cynthia

Ive stayed at several ESA's and this was by far the worst.

Self

6/10

Pleasant

04 May 2026

Fabiola

I have stayed here a few times before this stay . Everytime before the room was clean nothing to complain about therefore we kept coming back . But this time the bed sheets had blood stains on them not just on one sheet but both sheets and the mattress. Didn’t even notice this big issue till I woke up in the morning. The bathroom had what looked like mold in the shower. Because of this I might have to book somewhere. Very disappointed because I really liked staying here because it’s close to shopping centers.also not sure why they haven’t took off the “free breakfast “ the breakfast is to go items like small muffins , granola bars and coffee.

Family_with_children

6/10

Pleasant

01 May 2026

Michael

Front desk was great. Breakfast and amenties are lacking. Parking was plentiful though a little dark. Locatee very near food, public transportation and shopping.

10/10

Exceptional

01 May 2026

Jabbaar

Overall, a good stay

Self

10/10

Exceptional

25 Apr 2026

Christopher

Awesome customer service. Very reliable and professional staffing. Cleanliness made me feel very comfortable and safe.

Self

8/10

Excellent

25 Apr 2026

Lianna

room was clean and comfortable

6/10

Pleasant

24 Apr 2026

Downey

Good place to stay for a quick evening but parking is awkward and staff wasn’t always readily available when you needed help. Room was fairly comfortable.

Partner

10/10

Exceptional

22 Apr 2026

Domunetrac

All was good to go!

Self

10/10

Exceptional

21 Apr 2026

Travis

Room was clean and staff was amazing.

Partner

4/10

Poor

20 Apr 2026

Martha

Check-in staff was friendly and helpful. The room city view was not very good. The room was so close to the highway I could not sleep it was so noisy. The walls are so paper thin I could hear every time the guest showered. I did not receive turn down service. I returned to an unclean room. The hotel is walking distance to the train station.

Self

10/10

Exceptional

20 Apr 2026

Rafael Isaiah

Dedicated parking lot. Close proximity to Bellevue proper.

Self

10/10

Exceptional

17 Apr 2026

Honor

Staff was awesome, manager Katie was very nice, and night shift woman was great!

Business

8/10

Excellent

13 Apr 2026

Brittney

Clean, staff was great. Kitchen.

Friends_and_family Family

4/10

Poor

24 Mar 2026

MONDY

POOR RATING... NO YT SYSTERM .........

Family

8/10

Excellent

23 Mar 2026

Rebecca

Clean, comfortable rooms and convenient location

Self

10/10

Exceptional

22 Mar 2026

Meerim

Great experience!

8/10

Excellent

16 Mar 2026

Michael

The only shortcoming was the bed being too firm for my back.

Partner

8/10

Excellent

16 Mar 2026

brett

Friendly staff, great location, great price. Pretty bare bones hotel in terms of amenities.

6/10

Pleasant

15 Mar 2026

Jennifer

Room was decent. A few things I noticed could have been cleaned better (like the floors). There were sugar ants crawling on the kitchenette and sink. There was no hand soap either and you only get shampoo and a body bar for toiletries.

Friends_and_family Family

2/10

Poor

07 Mar 2026

Deisy

DO NOT STAY HERE, especially if you have children or are a person of color.

My Kids and I had the WORST experience here.

For starters there is mold on the ceiling and walls in the bathroom, rooms are dirty, they left a used bar soap in the shower along with hairs. The floor was sticky at the entrance next to the fridge and our window was broken from the outside.
The racism and humiliation I experienced from the manager I do not wish upon even an enemy. I was yelled at and belittled in front of my 5yr old child. All because she threw up on the bed sheets that I offered to pay for if necessary. After paying an insane amount for the dirty linen I was told I had to leave and they’d no longer be doing business with me. As I walked away the manager said “it’s always people like them!” and continued to yell racist and disgusting things no human should ever have to hear. I gladly left this place and am yet to receive a refund for the remainder of my nights paid for.

Family_with_children

10/10

Exceptional

05 Mar 2026

Melanie

Great parking easy check in.

Family

10/10

Exceptional

01 Mar 2026

Edward

Room was great. Bed was exceptional and staff could not have been better!!

10/10

Exceptional

27 Feb 2026

Rachell

Everything was wonderful and the staff were very accommodating.

Family_with_children

10/10

Exceptional

25 Feb 2026

katherine

The check in was quick, staff was very friendly, complete blackout blinds to help sleep during daylight, very clean property inside and out, quite so I could sleep good.

10/10

Exceptional

25 Feb 2026

Deborah

Beautiful hotel. Very clean. Beds were hard which isn’t my preference but the pillows were lovely.
All the staff I interacted with were friendly and helpful. Welcoming and safe hotel.

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Richard

I always get amazing service when they come over here. The staff are very friendly and very helpful. I enjoy staying here when it comes.

6/10

Pleasant

23 Feb 2026

Dibasadat

Air freshener was not working in hallway. There is smell of food abit unpleasing. People openly fight at 5 am and just very loud which I understand hotel can not do anything but maybe educate upon

Self

4/10

Poor

18 Feb 2026

John

We requested a room with two beds and day off they called and said they only had one queen bed room available. Receptionist was very rude upon arrival. Did not get what we requested

2/10

Poor

17 Feb 2026

Heather

This hotel was terrible to people with disabilities-they kicked out myself and the woman next door with no reason given. I had 32 min to vacate - I will be filing an ada complaint.

4/10

Poor

16 Feb 2026

Gunnar

staff walked into our room 3 times on the morning we were supposed to leave. one time at 7 am then 2 times between 9:30 and 10. never again.

2/10

Poor

15 Feb 2026

Karsen

The room smelled like cat pee and it was extremely loud all through the hotel, the hallways are nasty they look like they haven’t been cleaned in years. The shower was all busted up, and the water didn’t drain. And there is little to no parking.
Would not recommend to anyone.

Partner

2/10

Poor

11 Feb 2026

Gina

DO NOT STAY HERE!!! My tub was not draining, I was told no maintenance was on site which I then requested a room change but was told no other rooms were available even though rooms were still available online. The front desk person was too busy talking on her cellphone and eating to properly help me. I was told to wait until the morning to talk to the manager. I called the manager this morning, she was rude and told me there was nothing she could do. She told me I was offered a refund which I was NOT!!!! I would have gladly taken the refund and gone somewhere else. She then hung up the phone on me. I contacted extended stay guest relations and they were no help either. I was told that the manager at the Bellevue location put me on a list stating that I couldn’t stay at any extended stays anymore. ALL BECAUSE I WAS ASKING FOR A ROOM CHANGE??? THE WORST CUSTOMER SERVICE IVE EVER RECEIVED!!!! Supposedly the district manager is supposed to call me but I doubt it will happen!

Leisure Self

8/10

Excellent

31 Jan 2026

Richard

Room was clean and tidy. There was a very strong \"cleaner\" oder which lingered. But, I requested and was confirmed a change of booking from a Single queen to 2 Doubles and sadly front desk had no record of that change

10/10

Exceptional

30 Jan 2026

o

room was clean and updated. Very pleasant stay

Leisure Self

10/10

Exceptional

26 Jan 2026

Darren

Easy check in and spacious rooms.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Timothy

always stay here— for three times the price you can do much worse.

Business Family

8/10

Excellent

23 Jan 2026

Gary

Affordable, good location, free parking, comfortable bed

8/10

Excellent

14 Jan 2026

michael

Check in-out was great! Bathroom was very suspect, with hair on counters, bathtub, and ceiling!

8/10

Excellent

13 Jan 2026

Ruby

It was nice. A little dated but it was clean. So hair on the towels. The beds were not that comfortable or the pillows, but I did like the room set up.

Leisure Family_with_children

8/10

Excellent

07 Jan 2026

Anem

The location was great for our family, as everything we wanted to do was nearby. My children especially enjoyed the \"Dave & Buster's,\" which was just a short walk away. I also appreciated that parking was included, unlike many other hotels in the area, and it felt safe.

Things I liked:
- Location
- Free parking
- Friendly staff
- Clean rooms

Things I didn’t like:
- The hallways had a pungent, unbearable smell
- The breakfast menu was limited, offering only coffee, instant oatmeal, and a few snack items like granola bars. Additionally, the coffee ran out quickly if you weren't there early enough to grab it in the lobby.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Carlton

Great place to stay. The morning staff really takes care of me.

10/10

Exceptional

27 Dec 2025

Les and Carrie

Clean room, very quiet and friendly staff

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Richard

The staff are very friendly. I love coming here because it’s like having an studio apartment because they come with a kitchen that has a stove and everything that you need you controlled the thermometer in your room and it’s very super close by to everything. I will continue to stay here.

Self

10/10

Exceptional

25 Dec 2025

Barbara

Nice clean room and friendly, helpful staff

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Barbara

The room was nice and clean and the staff were friendly and helpful.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Veronica

N/a

Leisure Family

8/10

Excellent

18 Dec 2025

Janisfer

The staff that night, she was nice. The room was clean. Just needed an additional light in the parking lot for safety.

Business Partner

10/10

Exceptional

16 Dec 2025

Marc

Clean, spacious room with great amenities. Also very low cost, with quick access to Seattle. The staff was warm and courteous. Recommended.

Business

8/10

Excellent

15 Dec 2025

Sonika

Clean room

Business Family

4/10

Poor

15 Dec 2025

Missael

Parking was convenient, help at the front desk was good. The rooms were ok, we found a couple of women’s hairs under our sheets.
Breakfast consists of a yogurt cup, granola bar or muffin.

Leisure Partner

8/10

Excellent

13 Dec 2025

Ayako

Cost of stay was very reasonable compare to near by hotels. Having kitchen, regular size refrigerator, microwave in the room is very convenient!
But no complementary coffee/coffee maker are in the room. You can get coffee in the morning at lobby area along with snack bar . There are no dish, pan/pot in the room. You need to rent them at the front desk. I could borrow dish/cup/utensil set, but pan/pot are out of stock. Little disappointing, because to be able to prepare your food is always plus.

Business

2/10

Poor

09 Dec 2025

Jessica

Very disappointed in this place, kitchenette was pointless as there were no dishes, pans, anything available to use. No information given about WiFi, no roll away beds; staff was cold and very unhelpful and don’t offer late checkout. Will never stay here again.

Business_and_leisure Family_with_children

6/10

Pleasant

23 Nov 2025

Paul

Hotel room okay, 2 networks wouldn’t work on TV (ABC, CBS) so couldn’t watch Seahawk game. Front desk said there’s absolutely nothing we can do, there’s no maintenance or management available during weekend. Rather odd since they have customers on weekends. Pretty much unexccepticle for a holler.

6/10

Pleasant

16 Nov 2025

Debby

So much noise coming out of the fridge. And also we thought the breakfast was continental but it wasn't....bagged muffins, snack bars, coffee, tea, yogurt and oatmeal.

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Rony

It was nice

Business Self

8/10

Excellent

13 Nov 2025

Kristine

Clean and walkable to downtown. Basic amenities.

8/10

Excellent

06 Nov 2025

Jason

Parking was so k. Breakfast was well below par.

Business

6/10

Pleasant

05 Nov 2025

Lenny

Rooms lack a lot. No fan in the bathroom. Dirty pillow cases. No coffee maker

Leisure

2/10

Poor

03 Nov 2025

Johnicia

Staff at checkout was very rude. Very noisy rooms. Hair in bathroom but apparently a cleaning inspection is done. Overall not a good stay. Will not be back nor recommend to travel nurses.

Business Self

10/10

Exceptional

22 Oct 2025

Peggy

Parking was great - we parked right by the door. Didn’t try the breakfast because of a limited menu. The room was neat and welcoming.

Leisure Partner

2/10

Poor

22 Oct 2025

Sheila

I made the reservation on Expedia that night as we were flying through Chicago. I tried to call to let the hotel know we would be late but no one answered so I sent a message through Expedia. When we arrived at 1:45 am the desk clerk said she couldn’t check us in because her computer system was backing up and it would take about 1/2 hour. She had not gotten my message. So we waited in the lobby and when it was done she checked us in. When we got to the room at about 2:30 it had not been cleaned. The bedding was stripped and laying on the table, garbage cans in the middle of the floor—like someone started cleaning and didn’t finish. I went back down and the clerk was nowhere to be found. I called and called (heard the phone in the back room but no answer). Frustrated and grossed out by the room, we left and went to another hotel. I called the next morning and explained what happened. A different lady answered and I told her why we didn’t stay there and asked for a refund. She said that yes the room had t been cleaned and they would refund us. No explanation why and no apology. That would have gone a long way to easing my frustration but instead she wanted to get off the phone as soon as possible and I was not yelling or being rude—only explained the situation.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Ana

So good

8/10

Excellent

21 Oct 2025

Irwin

Place is in good location. need more restaurants in surrounding area.

10/10

Exceptional

18 Oct 2025

Chandra Hashya

clean room

10/10

Exceptional

14 Oct 2025

Martha

Great staff, love the location to downtown Bellevue!

Leisure Family

8/10

Excellent

14 Oct 2025

Ravin

Friendly staff and clean rooms

Leisure Partner

10/10

Exceptional

12 Oct 2025

maria

Good

Leisure Family

6/10

Pleasant

11 Oct 2025

Alex

Dirty floor, hair everywhere. Smelly towels.

Leisure Family

8/10

Excellent

06 Oct 2025

Charles

Friendly staff but the room was not cleaned appropriately. Appliances were somewhat problematic.

Partner

8/10

Excellent

05 Oct 2025

Edward

Safe location

Leisure Self

6/10

Pleasant

05 Oct 2025

Sheryl

Excellent value for the money. Would’ve liked coffee maker in room along with utensils, plates, etc.

Self

6/10

Pleasant

02 Oct 2025

john

I didn’t see any pets, shops wer too fat

Self

4/10

Poor

01 Oct 2025

Adrian

The room was average for the price. But regardless of the price should come more attention to detail as they state on their sticker of cleaniness. Room was a bit dusty as I found a large spider. There is no room service than came to my room to clean. Better breakfast as others provide little more breakfast. Here is only snacks. My main thing was room service , I never seen anyone cleaning any room.

Business Self

4/10

Poor

30 Sep 2025

Zaneqwah

The front desk experience was okay. There wasn’t anyone available when I entered, but someone came shortly.
The room itself was not sufficient. I noticed several things that indicated the room had not been thoroughly or properly cleaned. There was hair on the towels and the floor in the bathroom. The face towels also had small red stains which kind of resembled blood. There were dried spots of liquid on the floor near the bed, plus the top cover of the bed had old stains. You could already tell the hotel is a little dated, but the uncleanliness made it worse.
For this to be an establishment in the highly reserved area of Bellevue, it did not meet my expectations.
Checkout was pleasant and professional.

Business

2/10

Poor

29 Sep 2025

Elizabeth

bathroom sink water wouldnt drain due to the sink being dirty, shower curtain was dirty, sheets had makeup and hair. It was disgusting.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Heather

Rooms and safety excellent!

Business_and_leisure Friends

10/10

Exceptional

28 Sep 2025

Hilton

Our accessible room was clean modern, and comfortable. Being pet friendly was so helpful as we had to travel with our dog.
Staff was friendly. Parking was ample, convenient, and free of charge.
Great location.

Business_and_leisure Pet

4/10

Poor

28 Sep 2025

Michael

Worst Customer Service Ever. The first night, there wasn't enough parking because half the parking lot was blocked off for painting. When we asked where we were supposed to park, the employee directed us to places that were not legal spots and were dangerously blocking the driveway, or that we could park at the Hilton a mile away. Luckily, a service van pulled out so we got a spot.
There were no coffee makers, utensils or plates in the kitchen. There was no caffeine-free options at breakfast. When I asked about that the manager said \"I don't do decaf.\"
Because we were only staying 5 days, there was no maid service. When we asked about towels, we were told we had to bring the dirty towels to the office to exchange. We also had to empty our own trash.
The \"breakfast to go\" was mediocre. There was nothing with protein.
We won't be staying at an \"Extended Stay America\" again.

Partner

8/10

Excellent

24 Sep 2025

Ayanna

Staff were friendly and helpful. The accommodations were adequate. The free breakfast was not so great though. Mostly processed junk like pre-packaged muffins and granola bars. There was also instant oatmeal, coffee, tea and hot chocolate. There were however alot of great restaurants and shopping in the surrounding area. Overall a good stay.

Leisure Self

10/10

Exceptional

18 Sep 2025

MANUEL

We had a great stay

10/10

Exceptional

16 Sep 2025

catherine

we needed a room that night. they were busy, but remained very helpful and friendly, and patient!

Leisure Partner