Extended Stay America - Seattle

Extended Stay America - Seattle - Redmond

United States , Seattle - WA
BELLEVUE , 15805 Ne 28th St
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100 reviews shown

8/10

Excellent

17 Mar 2026

Robert K

The staff was helpful and friendly, and the hotel is conveniently located directly adjacent to the Microsoft campus. However, the breakfast offering was extremely limited.

Business

10/10

Exceptional

15 Mar 2026

Wanting

good

Friends

2/10

Poor

07 Mar 2026

Humberto

Fire alarm kept ringing at midnight, 2 am. 4 am… imposible to sleep and relax

Family_with_children

6/10

Pleasant

07 Mar 2026

Doug

The fire alarm went off twice in the night for hours at a time . Very stressful . No rest and called out of work due to exhaustion from the attempted nights rest .

Self

10/10

Exceptional

06 Mar 2026

Scott

I book rooms all over the state for our traveling employees. This hotel is easy to work with and takes great care of our guys! The rates are right, the rooms are clean, and the staff is friendly.

Business

6/10

Pleasant

06 Mar 2026

Shiraz

The room was not as clean as it could be. There were dust bunnies on the floor. There was something on the washroom door and a few other things that stood out. I think the room could be better if they put in a little more effort. Soap/Shampoo/Toilet paper seemed cheap quality.

6/10

Pleasant

05 Mar 2026

Arndt

Staying there during a business trip, for which the location was very convenient. Rooms ar clean, but dated. Having a kitchenette but no utensils or coffee maker readily available was disappointing.

8/10

Excellent

27 Feb 2026

Ayda

Just got sleep it’s fine

8/10

Excellent

09 Feb 2026

Wonyie

Clean room

Business Self

4/10

Poor

03 Feb 2026

Jaydee

The room smelled bad and

4/10

Poor

08 Jan 2026

dasaradh

Asked for a late checkout. They didn't even care to check if it's possible and simply said no.

Business Self

10/10

Exceptional

07 Jan 2026

Super clean

Business Self

6/10

Pleasant

29 Dec 2025

Anddy

so so

Business_and_leisure Self

8/10

Excellent

28 Dec 2025

Elizabeth

The room was quite clean and the check-in was quick and courteous. There were books on local hikes, novels and children's books to borrow. The area offers amenities and walks in a natural setting. The only standout negative was the \"breakfast\". Nutrigrain bars and packets of Quaker oatmeal, with the flimsiest plastic utensils and (when I was there) no cups or bowls for any of it, was a disappointment (and would horrify anyone visiting from outside the US). A simple bowl of fruits, maybe some cereal and some real milk and juice (even in small, single-serving containers) would go a very long way towards improving the general impression without costing very much.

8/10

Excellent

24 Dec 2025

Leslie

Overall stay was good, hospitality was great! Room was very clean. Modest renovation with a couple imperfections, tub faucet was separated from the wall, floor lamp was broken, and bathroom fan had a bad bearing so pretty noisy. If you can overlook these then the room was great!
Located right in the middle of the Microsoft campus with abundant transportation options. The property parking had room for a uhaul moving truck and plenty of parking
If youre not familiar with extended stay, look for the hotel policies. Optional items were not in the room like a coffee maker (coffee available in lobby), cookware (2 eye stovetop in room), plates, glasses, etc. These items could be acquured from the desk (idk if there was an extra fee or not)
The room was well stocked with towels and replacements were easily exchanged at the desk.
I was overall comfortable and everything functioned as it should with exception of the loud bathroom fan which i notified the property of.

Leisure Self

10/10

Exceptional

17 Dec 2025

Justin

Great

8/10

Excellent

17 Dec 2025

Abner

1-When we arrived the sofa bed was dirty,
2-no coffee maker,
3-no amenities only one small shampoo and one soap
4-no extra blankets
5-poor customer service: the ladies were nice however the Indian guy a bit rude

2/10

Poor

10 Dec 2025

Safet

Too much price for conventional breakfast. I’m not happy with the stay. The staff are newbie and clueless what to do. Never left a staff that doesn’t know the job to do. Next time I’m going find somewhere else.

Business_and_leisure Family

8/10

Excellent

04 Dec 2025

Anthony

Nice place

6/10

Pleasant

02 Dec 2025

Anthony

Clean room, nice kitchen. Laundry services are insanely overpriced.

10/10

Exceptional

30 Nov 2025

Terry

Check in was a little stiff , very nice room , large bathroom and microwave fridge and kitchen , bed was comfi , nice dresser and furniture . Very good value

Friends_and_family Family

2/10

Poor

29 Nov 2025

JUDSON

Staff

8/10

Excellent

25 Nov 2025

FNU

Staff was great

10/10

Exceptional

12 Nov 2025

Maxim

Good

10/10

Exceptional

07 Nov 2025

Tandra

Clean room, location, friendly and helpful staff

Leisure

10/10

Exceptional

02 Nov 2025

Cheryl

Clean room

2/10

Poor

29 Oct 2025

FNU

Staff was really rude. Rooms were not clean, lot of hair found on the bed and sofa. No iron was provided even after requesting multiple times. Breakfast included muffins and pies only. Too low grade for the price they charge. Not worth it.

10/10

Exceptional

26 Oct 2025

Michael

Plenty of close parking good amenities in room

Business_and_leisure Self

8/10

Excellent

20 Oct 2025

Xianzheng

Very safe and convenient area, the hotel is hidden in the woods. Breakfast needs some improvement.

Leisure Family

8/10

Excellent

13 Oct 2025

Poh Gek

10 days without cleaning is not acceptable i think. If the policy is 14 days, i will split my booking into 2 or 3 bookings to get a cleaner room.

2/10

Poor

05 Oct 2025

Jessica

If you like dirty rooms then it’s 5 stars

The room was filthy!! There was hair from a previous customer in the bathtub. The tub looked like it hadn’t been cleaned in ages. The walls were filthy. The window didn’t lock. The room smelt like mold.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Lily

Nice and quiet. Clean room and bed and pet friendly.

8/10

Excellent

02 Oct 2025

Rick

Clean rooms with kitchen accommodations to make the stay economic and convenient.

Partner

10/10

Exceptional

01 Oct 2025

Michael

Clean room

8/10

Excellent

27 Sep 2025

Alexander

Location is very close to Shops and Starbucks. The pillows are the one needed to be upgraded. Very not comfortable. Also the sound proof ceiling or walls need to work on. AC needs to be self controlled not by management. Can’t turn on AC after 10 pm. The machine is on but not functioning.

Self

8/10

Excellent

26 Sep 2025

Kevin

All was great except the thin walls, family staying directly above us was up all night with screaming children and made it difficult to sleep and could easily hear people walking by the front door and window

Leisure Partner

2/10

Poor

23 Sep 2025

Ashley

Absolutely filthy, bed bug powder everywhere, dirty sheets with actual dirt in them, most dirty hotel iv ever seen asked for another room and it was worst then the first one. Got a refund and did not stay.

8/10

Excellent

18 Sep 2025

Tonya

Stayed for a week. It was quiet and affordable

Leisure Family

2/10

Poor

14 Sep 2025

Jonathan

It took 45 minutes to check in as the machine for writing key cards was not working. There was a dead roach on the floor upon checking into my room (literally right in the middle of the room). There was also no key card for the room due to the aforementioned issue. I went to the front desk and said I wanted to cancel my stay for a refund. The front desk agent told me they would do so. Later on, I find out that the manager would not issue a refund.

This place is not run well and best avoided.

Leisure Self

10/10

Exceptional

14 Sep 2025

Holly

Great front desk and beautiful property with kitchenettes in the rooms. There was also a divider between the beds which was great for having kids. Wish there was more breakfast but that was ok.

Leisure Family

2/10

Poor

14 Sep 2025

Akhilesh

Very unfriendly staff, description said breakfast included but there is no actual breakfast it just had granola bars and muffins which are not good. Doesn’t have or provide any transportation. No daily room cleaning service. One of the worst thing is that the sheets and pillows are dirty with hair and oil stains on it.

Business Family_with_children

6/10

Pleasant

13 Sep 2025

THERESA

The place was fine, although breakfast bars were the lamest breakfast ever.

Leisure Partner

6/10

Pleasant

12 Sep 2025

RAFAEL

The property was in a good area, the rooms were clean. The front desk staff person we dealt with was rude and difficult. We arrived a few minutes prior to their check in time and were told they couldn’t deal with us because it was to early and we would have to come back later. The so called breakfast was dismal, and when we tried to check out we were told we were to early and would have to wait for them to get ready. It took some time to convince them to let us check out when we needed to.

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2025

Christie

Very pleasant place to stay.

8/10

Excellent

12 Sep 2025

Honieh

All in all it was a good stay.
What I didn’t understand is there was a kitchen but no kitchen items. No plates, no cutlery, not even glass to drink water, no pots& pans. The biggest towels were still very small. Also no luggage holder in the room.

Leisure Self

4/10

Poor

11 Sep 2025

Rolando

It was acceptable, breakfast is actually a cereal bar or a muffin, a bit sad.

Business_and_leisure Self

8/10

Excellent

06 Sep 2025

Liz

Overall was a good place but was hard to find parking and the spots were extremely narrow.

Pet

4/10

Poor

03 Sep 2025

Victoria

It was fine for a cheap place to stay. When we checked in, the woman was in the back talking and heard us up front but didn't come to check us in for a good 8 minutes. This place had a kitchen but there was nothing to cook with, no plates, no nothing - so even if we wanted to cook we would have to have our own cooking instruments. We had booked 2 people into the room and there was only one shower towel and when I called to get more the woman laughed and said \"yeah we are low\" and I asked if we could get another and she said \"I guess I could go get some if you want to come pick it up at the office\". The staff was rude about other questions etc when we asked as well. I have a big truck and we parked backed in(which apparently isn't allowed but they didn't tell us that - it was on the long page of rules that I didn't read before parking) and I came out to a note in the morning that I will be towed if I parked like that. But I couldn't get my truck out if I parked in forward if I had two cars on either side of me. So I wouldn't recommend if you have a big truck.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Kelly

The bath tub could do with an update it needs new caulking in the unit I stayed in. A little moldy but nothing gross. It would be nice to see a shower cap included.

2/10

Poor

02 Sep 2025

Steven

Front desk lady was very kind. Room floor was dirty. Bed was very hard and uncomfortable. When asked for a extra pillow, was informed that they had none. No cutting knife included in silverware tray. Didn't know until got into room that there was no kitchen supplies in the room at all.

Partner

10/10

Exceptional

01 Sep 2025

Yusef

Free breakfast. Quiet. Welcoming staff a bit annoyed with me for some reason. Clean room. Facility was a little wirn but the surrounding area was great. Thanks for your service. It was good.

Leisure Self

10/10

Exceptional

31 Aug 2025

Rose

By accident, I booked a room about a decade after the last time I stayed here with my husband. It was nice then and looks like it has been maintained so well all these years later. We have kids now and they loved how the room looked. Highly recommended!

Leisure Family_with_children

10/10

Exceptional

25 Aug 2025

Tom

Good place to stay

Very convenient location, walking distance to grocery store, clean and quiet facility with excellent service from the staff.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Linda

Appreciated a first floor room

Leisure

4/10

Poor

22 Aug 2025

Richard

The room had very basic amenities. No kitchen ware, no glasses, plates flatware. No coffee pot. It was a very bare room. Linoleum flooring. A mattress on a simple metal frame. The “breakfast” offered is a granola bar and a weak coffee. This property is not as advertised. Would not recommend it.

Business Self

10/10

Exceptional

04 Aug 2025

joan

Nice stay

Quiet AC was such a treat! Slept well with comfort and quiet.

Partner

10/10

Exceptional

03 Aug 2025

WAN HSIN

my guests are very please with your hotel and all services. they will stay with you guys for their summer Seattle vacation from many years to come. I am just so happy i am able to find a perfect hotel for my ma's friend and her family ! Thank you ! :)

Friends_and_family Friends

6/10

Pleasant

03 Aug 2025

Melissa

This hotel was a good spot for a one night basic stay. No frills, no additional amenities in the room. I was disappointed that they advertised a complimentary breakfast and it was only coffee and granola bars. There were packets of oatmeal but no bowls or spoons. One of the most minimal set ups I have seen from a hotel offering. I enjoyed the blackout shades and quiet environment. I opted not to take a shower with the limited supplies offered (bar of soap/one small container of shampoo) in a clean yet dated bathtub/shower.

Leisure Partner

6/10

Pleasant

02 Aug 2025

Keith

Inferior service from the staff.

Leisure

6/10

Pleasant

01 Aug 2025

Randa

Room smelled like someone had smoked in it, but it had been cleaned. Kitchen not stocked, but you could go get what you needed from the office. I would have preferred to just have basic stuff already there. Breakfast was just a muffin or protein bar. I expected more.

Business Self

4/10

Poor

29 Jul 2025

Alanna

Floor not clean, ants in the bathroom, fridge

6/10

Pleasant

28 Jul 2025

Kristen M

Surrounding area was very nice ( Microsoft campus)

Leisure Self

6/10

Pleasant

25 Jul 2025

Sangeeta

No tea in room
No body lotion shower cap

10/10

Exceptional

23 Jul 2025

Anna

Very clean property. Was pleasantly surprised!

Leisure Pet

10/10

Exceptional

23 Jul 2025

Jochen

always super clean and most convenient to Microsoft campus

Business Self

4/10

Poor

21 Jul 2025

Russell

We checked in with three people and there was 2 Bath towels provided. The unit did not have a coffee pot. It was advertised on Expedia with a morning breakfast and what was available is you can grab a wrapped muffin or Nutri grain bar and a poor cup of coffee. We went to IHOP.

8/10

Excellent

19 Jul 2025

Peter

The first night was a lot of door slamming and fireworks. The second night was much better.

Partner

10/10

Exceptional

15 Jul 2025

AURORA

Great place

6/10

Pleasant

15 Jul 2025

Verified traveler

Breakfast? No, not really...

The description stated that a grab and go breakfast was available. This amounted to 3 different flavors of cereal bars, instant oatmeal, and coffee. Nothing else. No fruit, no juice or water. This should not be described as a breakfast so much as a small assortment of snacks.

Friends_and_family Family

2/10

Poor

03 Jul 2025

Anne

While staff and cleanliness were satisfactory, the actual room was old, tired and needed a complete refurbish. The bed was so uncomfortable it gave me back pain. The bath tub calling was mouldy. The hot plates were ancient. You had to pay additional money to get your room cleaned. And we paid more than $300 a night! The worst value for money I have had in all my years of travel.

Leisure Partner

4/10

Poor

20 Jun 2025

Eva

The reason I stayed here was because of the kitchenette and they didn’t have no pots and pans to use. The shower didn’t have a shower door only curtains and the water leaked all over the bathroom floor.

Leisure Family

2/10

Poor

17 Jun 2025

Keith

Book at your own risk

I will never stay here again. Room was confirmed and not honored. I was then told they didn’t have any rooms and I was out of luck.

Business

6/10

Pleasant

17 Jun 2025

Stephanie

Trip was good at Extended Stay America but be aware that there is no housekeeping except ever 2 weeks, breakfast is OK with not much available (Nutrigrain bars and wrapped small muffins).

Friends_and_family Family

8/10

Excellent

14 Jun 2025

Landon

Its good. Smooth transitions

Leisure Partner

8/10

Excellent

12 Jun 2025

Tianna

Front desk lady was rude. Had friends hanging in the check in area. No pool, disabled parking in front of my room was always full had to park away from room. Bathroom wasn’t clean upon arrival.

Leisure Friends

10/10

Exceptional

12 Jun 2025

Gabriela

Leisure Partner

10/10

Exceptional

01 Jun 2025

Ajay Thompson

Easy to check in. Open parking.

Business Family

10/10

Exceptional

28 May 2025

Casey

Whoa this place is nice! It’s close to a lot of neat places and restaurants, and it’s just a very pretty property with friendly staff. I’ll definitely be back next time I’m in the area :)

Business Self

2/10

Poor

22 May 2025

sArah

Actusly have a huge complaint

10/10

Exceptional

22 May 2025

Pedro

Very nice people. Thay all are really polite and efficient!

Leisure Family

10/10

Exceptional

18 May 2025

Bruce

Nice place

Great stay

Business

4/10

Poor

15 May 2025

Tanya

The amenities are non-existent. No grab and go breakfast unless you call a cereal bar breakfast. No coffee available in the morning let alone 24/7. The laundry services just eats your money. The nearby gym is only available if you already have a membership to planet fitness o er a mile away. No housekeeping services. I had to request dishes twice. Coat hangers couldn’t be found. Front desk staff was unavailable several times when going to the desk for information. 4 out of the 5 days there was someone working on their vehicle in the parking lot. The room was clean.

10/10

Exceptional

10 May 2025

Tahira

Leisure

10/10

Exceptional

05 May 2025

Poh

feels like home with cooking facilities and walking distance to Safeway for groceries

Leisure Self

8/10

Excellent

04 May 2025

Madonna

We liked everything about our recent stay EXCEPT the intermittent creaking of pipes(water?) in the walls! An otherwise quiet setting was occasionally disrupted.

Leisure Partner

10/10

Exceptional

03 May 2025

Lacey

Good stay

Great little property for a one night stay. Breakfast might have been a little lackluster, but at least there was some food for the road.

Business

10/10

Exceptional

02 May 2025

Rollo

Clean and comfortable

Very clean and comfortable hotel and room

Self

10/10

Exceptional

13 Apr 2025

Gabriela

🙂

Leisure Partner

10/10

Exceptional

11 Apr 2025

Vineesh

Dining is not good

Leisure Family

10/10

Exceptional

10 Apr 2025

lucy

Good as a transition point

Business_and_leisure Self

10/10

Exceptional

30 Mar 2025

Robert

Was a great place to stay for the week. Close to where I needed to be a nice quieter neighborhood

Business_and_leisure

10/10

Exceptional

25 Mar 2025

Colin

Good rooms.

Leisure Partner

10/10

Exceptional

20 Mar 2025

Kenneth

Excellent bed! First couple of days no hot water but that got fixed

Business

8/10

Excellent

20 Mar 2025

Hamandishe

It was a good stay. Everything was as expected.

4/10

Poor

20 Mar 2025

MITCHELL

Room smelled really bad like Smoke, sink had what looked dried toothpaste on the handle, hot-water didn't last very long in the shower, breakfast was just coffee and muffins wrapped in plastic. Close to Microsoft Campus, Wifi was good. Don't recommend and won't be staying here again. Worth paying a few bucks extra for a better place.

Business Self

6/10

Pleasant

13 Mar 2025

Brian

I would have given a higher review but they ran out of hot water by 10 AM. Not GOOD!

Business_and_leisure Self

10/10

Exceptional

09 Mar 2025

Christopher

Great location,

Business Self

8/10

Excellent

09 Mar 2025

MATTHEW

The breakfast was alright, The staff were friendly.

Business Self

8/10

Excellent

26 Feb 2025

CHIA POH

Like the stove and full size fridge.

Leisure Pet

6/10

Pleasant

14 Feb 2025

Richard

Laine is still awesome

Unfortunately, we had to check out because the rates climbed so high.After check out my family was left out in below freezing conditions while we searched frantically for transportation. They very easily could have allowed my toddlers to wait inside rather than stand out in the extremely bitter cold for over 3 hours!

Friends_and_family Family