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Deerhurst Resort
Muskoka - Algonquin Park-ON · Canada
1235 Deerhurst DrView location
8.2/10Excellent1,001 Reviews
Cleanliness8.2/10 8.2
Service8.2/10 8.2
Comfort8.0/10 8.0
Condition7.8/10 7.8
Amenities8.0/10 8.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Deerhurst Resort
Famed for its 1600 fresh water lakes and rugged granite outcrops, Muskoka has been a celebrated vacation retreat since the 19th Century and nearby Algonquin Park offers a truly Canadian wilderness experience.
Nestled on 800 acres of rolling, wooded countryside on Peninsula Lake, Deerhurst Resort exudes the charm of its natural surroundings and rich heritage.
Deerhurst Resort is a year round natural playground with two 18 hole golf courses, 8 outdoor tennis courts, sandy beach and BBQ area, 3 outdoor pools and 2 indoor pools, fishing, horseback riding, mountain biking, indoor tennis courts and a plethora of winter activities including dog sledding, snowmobile and ice skating, Guestrooms have desk area, fax/modem line, TV, balcony, coffee maker, hairdryer and are either in the Pavilion building, the Bayshore building (with Lakeview) or in the Sports Villas ( with kitchenette and fireplace).
All rooms have 2 double beds that can accommodate a maximum of 3 adults comfortably based on sharing existing beds.
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Drift Kitchen + Bar, the Pub at the Pavilion, the Pool Deck patio, the Landing Lounge, CW's Lakeside Bar & Dance Club as well as the Impact live entertainment show all provide excellent reasons to get out and about the resort and enjoy fantastic Canadian food and entertainment.
When you stay at Deerhurst Resort in Huntsville, you'll be on a lake, within a 10-minute walk of Deerhurst Lakeside Golf Course and Peninsula Lake. This beach resort is 0.5 mi (0.9 km) from Hidden Valley Highlands Ski Area and 0.9 mi (1.5 km) from Fairy Lake.
Make yourself at home in one of the 360 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided on request.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Huntsville? This resort has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms.
Popular amenities
Swimming Pool
Dining services
Concierge
Spa
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: CAD 39.95 per person, per night
We have included all charges provided to us by the property.
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You need to know
- The seasonal pool will be open from June to September.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately CAD 30 to 50 for adults, and CAD 10 to 30 for children
- Pet fee: CAD 56.50 per accommodation, per stay
- Service animals are exempt from fees
- Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Deerhurst Lakeside Golf Course
0.5 km / 0.3 mi
Peninsula Lake
0.6 km / 0.4 mi
Hidden Valley Highlands Ski Area
0.9 km / 0.5 mi
Fairy Lake
1.5 km / 0.9 mi
Treetop Trekking Huntsville
3.1 km / 1.9 mi
Golden Pheasant Beach
4 km / 2.5 mi
Grandview Golf Club
4.2 km / 2.6 mi
Huntsville Place Mall
6.6 km / 4.1 mi
River Mill Park
7.9 km / 4.9 mi
Huntsville Civic Center Algonquin Theater
7.9 km / 4.9 mi
Group of Seven Outdoor Gallery
8 km / 4.9 mi
Hunters Bay Trail
8.5 km / 5.3 mi
Canada Summit Centre
8.6 km / 5.3 mi
The Acres Driving Range
8.7 km / 5.4 mi
Muskoka Heritage Place
8.7 km / 5.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2004
- Total number of rooms: 330
- Number of floors (main building): 4
- Number of floors (annexe): 3
- Single rooms: 45
- Double rooms: 168
- Junior suites: 120
- Suites: 80
- Accessible rooms: 4
- resort
- American Express
- JCB
Show 67 more facilities & services
- Diners Club
- MasterCard
- Visa
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Bicycle hire service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Garden
- Bicycle storage
- Gym
- Luggage room
- Private beach area
- Bar
- Restaurant: 3
- Non-smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 2
- Sun loungers
- Children playground
- Kids’ club
- Entertainment programme for adultsExtra charge
- Game room
- Sauna
- Steam bath
- Hot tub
- Massage
- Spa treatments
- Hairdressing salon
- Breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Non-smoking establishment
- Aqua fitExtra charge
- WaterskiingExtra charge
- Motor board rideExtra charge
- WindsurfingExtra charge
- SailingExtra charge
- Canoeing
- Table tennis
- Squash
- Fitness
- Horse ridingExtra charge
- Cycling / mountain bikingExtra charge
- Basketball
- Volleyball
- Beach volleyball
- BilliardsExtra charge
- GolfExtra charge
- Tennis
- Golf practice facility
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDeerhurst Resort
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE RESORT VIEWQUADRUPLE • RESORT VIEWQUA.RE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- RESORT VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDeerhurst Resort
QUADRUPLE RESORT VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- RESORT VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.RE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Deerhurst Resort
100
reviews shown
Amir
Building #1 in front of the lake is very old and smelly in side like 100 years old building . Insects inside the rooms. Restaurant is expensive but at least good food.
Staff are changed compare to last time I was there. They are now new comers from Pakistan and India with minimum knowledge about their responsibilities.
Generally this resort is significantly down graded compare to 15 years ago.
Staff are changed compare to last time I was there. They are now new comers from Pakistan and India with minimum knowledge about their responsibilities.
Generally this resort is significantly down graded compare to 15 years ago.
Sylvia
We used two of the restaurants, the meals were outstanding, and the staff at both were awesome
Randall
Breakfast was exceptional
John
I went with my family (wife and two small children) and found the experience quite barren. The breakfast buffet was basic (our waitress was nice though), pool and amenities were bare bones, pontoon tour was drab.. and everything was really overpriced. It just felt like no one cared about anything… about us and our kids, the property, our room, amenities, how we were made to feel… it was all just sad. No warmth, no welcoming vibe, no joy. Very transactional and cold. We’re not really angry at anyone for mistreating us, but left with the feeling that we wouldn’t go again because it felt lifeless. Just kind of a sad place.
Chintan
Everything was really good
Zorina
Resort staff was exceptional. Amenities were excellent. Check in was great, only one thing i see need to talk about. I personally feel rooms need updating, very dated, brighter drapes, carpets and balcony needs cleaning and painting.
Carl
Excellent service and great staff.
Shirin
The facilities and environment are great
Amandeep
Good
Sergio Luis
NA
Mary-Louise
The room was spacious and the beds incredibly comfortable. We were able to have our room close to the elevator to reduce the amount of walking for my elderly travel partners. The shuttle service onsite was first class in move us around the beautiful resort when requested. overall great stay.
SHEUNG PING
Family friendly, many kids friendly activities included with room price.
Melissa
nothing
Leo
it's a beautiful property to stay in, however for the price per night we expected a bit more. To begin with the whole property wasn't very accible for a stroller. I can only imagine it would be much worse if you had a wheel chair. No complimentary breakfast at all, you did get complimentary non alcoholic drinks but for 2 hours only in the lobby and it was just out of a dispenser. The ice machine near our room constantly ran out of ice and it seems it was the only one available. No room service is offered you have to physically go to one of the restaurants or bars to get food or drinks. No help with baggage offered, it's a self do system. We just expected a bit for how much they charge per night. We have stayed at much cheaper hotels that offer more than this place.
Rebecca
Dated but clean. The road leading to Bayshore building needs to be repaired. The staff was helpful but very young. AC in our room was excellent and it was quite clean. The carpet in the hallways was smelly and needs to be replaced. I would suggest a newer building. There were lots of activities offered and water equipment readily available. A great place for a young family with littles. The pool was packed and the beach was similar with a bit of quiet. Cafe and food trucks were decent. The guacamole was fantastic.
Would I return? Possibly with some updates and improvements.
Would I return? Possibly with some updates and improvements.
Susan
Not for anyone but people with kids or dogs. Room like a Comfort Inn. Dogs barking. Lawnmower at 8 am. Facilities long walk or shuttle. One pool closed. Will not return.
Megan
The amenities were great! The room, service and staff were so so.
Firas
It is clean, quiet
Deirdre Ann
The lake view was nice and the small beach by us was well maintained.
The room was clean and quiet, darkening drapes, spacious. The small fridge worked well.
The room lacked USB ports, and complimentary water. No room service, I.e. they did not make the bed daily or change out towels.
The room was clean and quiet, darkening drapes, spacious. The small fridge worked well.
The room lacked USB ports, and complimentary water. No room service, I.e. they did not make the bed daily or change out towels.
Mujeebur
Beach side is good
Irina
It is a very good nice, clean, and beautiful property
our room didn't have a balcony, very inconvenient, however same price as with the balcony.
Also the reception stuff could say very little about the programs, not even the right hours of operation.
our room didn't have a balcony, very inconvenient, however same price as with the balcony.
Also the reception stuff could say very little about the programs, not even the right hours of operation.
Anusha
My stay at Deerhurst was sadly not satisfactorily. No cleaning service for 4 day stay. Required reservations for expensive buffet dinner. The food at buffet was terrible. Besides, the non-motorized sports, the place was terrible. Thanks Jonathab
James
Room basic, screen had a hole in it (size of baseball), and food was ok. Staff were nice and the lake is pretty
Jalene
C
Mahzad
We recently stayed at Deerhurst Resort and unfortunately our experience was disappointing.
The check-in staff were not welcoming or helpful, which did not create a positive first impression. The resort also lacked many basic conveniences. For example, access to drinking water was very limited, and overall the available amenities felt quite sparse for a resort of this size.
There was a food truck restaurant near our room, but it closed very early, leaving very few dining options later in the day. It was also difficult to find a place to purchase drinks or refreshments.
Another frustrating issue was the lack of information about resort activities. Even the staff seemed unsure about where activities were located or when they were taking place. We often had to spend a lot of time searching for information ourselves.
Overall, the resort did not provide the relaxing and stress-free experience we expect from a resort vacation. While the location is beautiful, the organization, service, and amenities need significant improvement.
The check-in staff were not welcoming or helpful, which did not create a positive first impression. The resort also lacked many basic conveniences. For example, access to drinking water was very limited, and overall the available amenities felt quite sparse for a resort of this size.
There was a food truck restaurant near our room, but it closed very early, leaving very few dining options later in the day. It was also difficult to find a place to purchase drinks or refreshments.
Another frustrating issue was the lack of information about resort activities. Even the staff seemed unsure about where activities were located or when they were taking place. We often had to spend a lot of time searching for information ourselves.
Overall, the resort did not provide the relaxing and stress-free experience we expect from a resort vacation. While the location is beautiful, the organization, service, and amenities need significant improvement.
Robyn
The staff is amazing at this resort. We stayed at the Bayshore and it’s due for some updates but you can’t beat the view and it has the best lake access. Looking forward to going back next year.
Hardeep
Room was clean . Very helpful staff. Wonderful location
Tajdeep
The room was well cleaned, and the view from our room was so beautiful! we requested for the early checkin and the staff was so helpful they took care of us. Overall, the experience with DeerHurst was excellent!
Christine
Resort was nice. We have been going to this resort for 25 years and owned a condo for years here. It is unfortunate that under the new ownership the prices in the lobby restaurant have gone crazy. 159 dollars for a steak dinner???? I am not sure who pays this. Although they used to be a bit more expensive than other resorts around, the dinning prices will be a reason that we will go elsewhere.
Mark
Food was great!! Very scenic location. Property was a little run down and golf course wasn’t all that nice but still great scenery
Kantimoy Saha
We had a wonderful stay at Deerhurst Resort. The staff were exceptionally friendly, welcoming, and always willing to help, making our experience even more enjoyable. Our Lakeview room was spectacular, offering breathtaking views of the lake and a peaceful atmosphere that made for a truly relaxing getaway.
Farid
. Staff were nice and helpful. Area was amazing. Amenities where very convenient specially the outdoor pool and kayaks
Hely
The lake was lovely and the watersports were great.
I stayed at Bayshore as a family of 4 in a double bed room. I'm surprised that there was no kettle in the room and the only water station is in pavilion, where I had to drive to get there. The washroom was very small as well. It wasn't easy for me to get in when my daughter needed help - we're both petite.
I stayed at Bayshore as a family of 4 in a double bed room. I'm surprised that there was no kettle in the room and the only water station is in pavilion, where I had to drive to get there. The washroom was very small as well. It wasn't easy for me to get in when my daughter needed help - we're both petite.
Carlos
The outdoor pool at the Lakeside Lodge had an even tile on the deck where my son fell, hit his elbow and ended up with a large cut that needed stitches at the local emergency hospital.
The hotel was quick to fix the issue with the tile, but no apologies or acknowledgment was made or other form of compensation for the fact that we had to spend half a day in hospital. Very unfortunate situation.
The hotel was quick to fix the issue with the tile, but no apologies or acknowledgment was made or other form of compensation for the fact that we had to spend half a day in hospital. Very unfortunate situation.
Krisell
The resort has a beautiful and relaxing atmosphere, with amazing views and plenty of activities to enjoy. The staff were friendly and welcoming, and the overall service made our stay comfortable and memorable. It was the perfect getaway to unwind, spend quality time with family, and enjoy the beauty of Muskoka. No complimentary water inside our room nor tea or coffee in the hotel lobby at Bayshore building where we stayed but overall experience was great! We would definitely come back again!
Michael
Beautiful property with lots of things to do!
Francesco
Lots to do
Terrie
Room very clean . In joy the stay
Davinder
Good resort with ample amenities. Very nice golf course.
nancy
Breakfast was good but not incluse in the price of the room. Otherwise everything was rallye nice
afif
Landscape water views are great Nice and relaxing place / main building could use major updating
Jennifer
Wonderful experience! Will be back
Dale
The TV did not work, so that was disappointing. No discount, just sorry... :(
Yulia
Beautiful large resort
Munguntuya
The staff members were very helpful.
Satinderpal
Overall good experience
Kathy
Room was musty and very basic, but everything else on resort was great. Breakfast at the Frenchie’s was excellent!
Mary
Easy check in and very accommodating staffs.
We got their early and our room was ready
We got their early and our room was ready
Nick
Fine place, lack of information
Jeff
Clean room. Beautiful grounds. Good food. Crepes were delicious!
Lori
I loved that we didn’t have to go anywhere off the property if we didn’t want to
Teri
Spacious room, walk out to beach, beautiful beach line with lots of chairs to enjoy
SCOTT
I would stay in the main building next time
Faraz
Good experience. Some pub restaurant wait staff need some training in customer service. But most staff were very good and helpful.
Johan
It was a relaxing place to enjoy
Roger
The location of Deerhurst Resort is excellent, with easy access to both the Muskoka area and Algonquin Park. Our room was clean but it had a few things that should have been repaired before our stay (mostly plugged bathtub drain, loose sink faucet handle and non-functional hair dryer). The resort is looking a little tired with roads that are in less than stellar condition. A decorating and modernizing upgrade to the rooms would also be a good idea.
Gail
Very large room in one of three buildings had a great view and was very comfortable.
Staff was friendly and tried to be accommodating. Tv went out in a storm and they had nothing to say (or compensate for the lack) other than sorry. Maybe they could’ve directed my complaint to the manager, but they did not.
No food available in the bedroom buildings, have to travel to another building.
Food was unavailable until 9 am-I get up at 6, so had to drive somewhere to even get a tea (because there were no tea pods or kettle in the room, no microwave either). This was quite inconvenient considering the $500 I paid for the weekend.
If these things don’t bother you, then you will enjoy your stay.
Hearing the Loons cal at 6 am in the fog-priceless!
Staff was friendly and tried to be accommodating. Tv went out in a storm and they had nothing to say (or compensate for the lack) other than sorry. Maybe they could’ve directed my complaint to the manager, but they did not.
No food available in the bedroom buildings, have to travel to another building.
Food was unavailable until 9 am-I get up at 6, so had to drive somewhere to even get a tea (because there were no tea pods or kettle in the room, no microwave either). This was quite inconvenient considering the $500 I paid for the weekend.
If these things don’t bother you, then you will enjoy your stay.
Hearing the Loons cal at 6 am in the fog-priceless!
William
Attended for a wedding. Food and venue was great
Conrad
Did not use the pool as there was a dance competition at the hotel and the area was over run by children. The 4th floor of the pavillion where we stayed was extremely noisy with children running and screaming in the hallways outside our room until well past 11pm. The room itself was spacious and clean. The front desk was very good and our interaction with Busi was wonderful. She was a gem!
Krystal
Nice resort
Neil
Nice room and lots to do in Easter weekend for the kids.
Damilola
Room was stuffy
Arzu
The room was large and the view was great but the property is dated and the condition is poorer than what I expect from a luxury resort. Also, buffet breakfast failed to impress. The variety and quality of the food served was probably only a notch higher than the breakfast served in 2-star hotels which include breakfast in their room rates.
Alexandra
Had to ask for room service, did not receive wrist bands for activities when we checked in nor for a few days following, most staff was friendly, some staff (front desk) was border line rude.
AMRIT
Place was very mid. Lots of silverfish (look like little roaches) come out of the bathtub drain. No pack and play available for our baby which ruined our sleep arrangement. Rooms are dated in Bayshore. Road leading to hotel is also in need of repair.
Would not recommend.
Would not recommend.
Dick
We did not have any kitchen just a very small fridge , no microwave. But room was nice. Easter weekend fun zone was not as good as last year, our daughter went last year and thought it was great , lots of inflatables etc. So we had a family get together this year but fun zone was disappointing. Loved the Superdogs!
Dave
We enjoyed our stay, good spot when traveling with kids and dog
Stephanie
The property itself was nice, however having a pet with you makes it difficult to enjoy the amenities the resort offers ie, meals, breakfast buffet, gym, etc. we ended up ordering take away each day for all of our meals as we could not leave our dog unattended. For the price and type of rooms we had, we would’ve preferred to stay elsewhere with easier access to local amenities. If we go again, we would not bring a pet with us as it makes it difficult to access amenities. Our room in the pavilion building seems quite dated for a 4 star resort and we were surprised by this. There is a very small fridge in the room but no other appliances, again we did not expect this as most places offer a full mini fridge. Overall the staff were lovely but we did not make use of any dining or extras due to having a pet.
Angela
Amazing staff, great activities, rooms need a bit of an update, but overall wonderful time!
Sheryl
Clean room, for sure needs an update but good otherwise. Pool can be bigger; bring a floater/life jackets since no real shallow end. Food in buffet was tasty but pricey, service was great.
Indradip
It is surely a very good property. Great getaway for family with kids.
Activities for kids are surely worth it.
(However I would have expected a bit better service, my requested coffee refills never came by.)
Activities for kids are surely worth it.
(However I would have expected a bit better service, my requested coffee refills never came by.)
Jun
Nice place to spend time with family.
Christine
The property was pretty great. Lots of outdoor space, the pool was nice and big, the Pavillion had many activities for the kids.
The hotel room in Bayshore was nice, although we could have used a larger mini-fridge.
The shuttle service was amazing. Made it so easy to go back and forth from the Pavillion to our room.
The hotel room in Bayshore was nice, although we could have used a larger mini-fridge.
The shuttle service was amazing. Made it so easy to go back and forth from the Pavillion to our room.
Antonio
Came up with my son for March Break expecting a higher-end experience for the price. Instead, it felt like a blatant cash grab. If this is the level of experience, I would have stayed in Toronto.
The “kids zone” was embarrassing. A conference room with broken bouncy castles and unusable games. Calling that a March Break activity is misleading at best.
The worst part was the food and service. We ordered a simple takeout meal from the Maple Pub that somehow cost $86. We were told 10 to 15 minutes. It took 45 with zero communication. Staff were dismissive and made me feel like I was bothering them just for asking about my order.
When the food finally came, items were missing including drinks and desserts. My son was starving and at that point I had no energy left to deal with it.
This is the kind of experience that feels completely wrong. Overpriced, understaffed, and poor quality across the board. For a place like Deerhurst, this is honestly unacceptable. Running a business like this and charging premium prices is part of a bigger problem. People deserve better than this.
We will not be back and I would strongly recommend avoiding this place if you are expecting anything close to quality or value.
The “kids zone” was embarrassing. A conference room with broken bouncy castles and unusable games. Calling that a March Break activity is misleading at best.
The worst part was the food and service. We ordered a simple takeout meal from the Maple Pub that somehow cost $86. We were told 10 to 15 minutes. It took 45 with zero communication. Staff were dismissive and made me feel like I was bothering them just for asking about my order.
When the food finally came, items were missing including drinks and desserts. My son was starving and at that point I had no energy left to deal with it.
This is the kind of experience that feels completely wrong. Overpriced, understaffed, and poor quality across the board. For a place like Deerhurst, this is honestly unacceptable. Running a business like this and charging premium prices is part of a bigger problem. People deserve better than this.
We will not be back and I would strongly recommend avoiding this place if you are expecting anything close to quality or value.
April
Lots to do, we had a great family trip as we started this tradition last year with our baby. Our room could have been cleaned better, we killed a spider and noticed cob webs, stains on chair and sheets. We also could have benefited from a microwave in the room but none in the building we stayed in. The staff was all very helpful and friendly! Our meals at the main buffet were delicious!
Ann
Very family friendly- lots of March break activities. Staff very helpful- Expedia only offered a double room - when resort called they upgraded to a larger nicer room - made to feel very welcome
Ryan
Great time. Kids had fun. Staff was fantastic.
James Douglas
Yes
Ashley Marie
Clean room - friendly staff
Danielle
The staff were amazing!!!
Kirsi
Good food at their on site restaurants. Pool and hot tub area was clean. Staff were knowledgeable and friendly.
Robert
Great venue for the weekend
Deborah
I expected more from Deerhurst. The room was ok, not fantastic. We were in one of the outer buildings and couldn't get the shuttle to the main building because the main desk's phone was off the hook for 45 minutes. It was off season, so for most of the stay only
Ferria
Because the property is kids friendly it will be nice to have a microwave in the room..
Mandy
Lots of great activities for the kids and our room was clean and spacious!
Carlos
Room was clean and spacious, kind staff, great winter amenities and excellent food!
Monika
It may be the time of year but the resort was packed with young children, which was unexpected. Couldn’t use the pool or hot tub when getting a spa service because they were full of kids. The rooms could use an upgrade and you can hear everything through the walls, which doesn’t help when the aforementioned children running rampant like its great wolf lodge. We enjoyed the snowshoe trails, and renting gear was easy. Staff were all very nice.
Tiffany
Staff was fantastic and room was great! We enjoyed ourself. Pool and amenities were fun
Barbara
Our room was spacious, clean and well-equipped. We had a beautiful view of the lake from our window, and total privacy. We enjoyed using the hot tub in the main building after cross-country skiing during the day.
Rick
Great location. Comfortable room, lots of seasonal activities.
Lilin
The room was fine, I found that the coffee cup was dirty after I drank half cup of water , feel so sick after that.
Jessica
Room was clean but dated. Furniture chipped, bathtub finish was compromised/damaged in spots exposing underlying material.
All but one restaurant at the hotel was closed during our stay, which would have been helpful if we had been made aware upon booking or checkin.
Service in the one open restaurant was slow to put it nicely despite it being empty.
The one positive was the staff at check in was very friendly.
All but one restaurant at the hotel was closed during our stay, which would have been helpful if we had been made aware upon booking or checkin.
Service in the one open restaurant was slow to put it nicely despite it being empty.
The one positive was the staff at check in was very friendly.
Craig
Very nice
Dodson
We where very disappointed that the coffee shop and gift shop where closed for are entire stay also not one outdoor fire pit was lit and only one restaurant was open we come every February for my wife's birthday and may not be returning
Mystaya
Spacious room. Great view. Lots of unique guest services like winter sports equipment and a shuttle. Only one tiny hot tub for such a huge resort, not very hygienic. No fan in the bathroom. Rooms not cleaned or anything for a short stay, which is fine, but no way to get dry towels or coffee without going to the main building (which in extreme cold is more annoying). Beautiful resort, just a bit quirky for the price.
Sarah
Loved the room, and the amenities are awesome for kids! (And adults ie, spa, lobby bar ect)
Will 10/10 come back. My 5 year old daughter and I stayed 1 night during the week. It was on the quieter side. We would have stayed an extra night but they were fully booked.
Great family resort!
Will 10/10 come back. My 5 year old daughter and I stayed 1 night during the week. It was on the quieter side. We would have stayed an extra night but they were fully booked.
Great family resort!
Vic
Our room we felt was neglected.
No cleaning service.
No coffee station and amenity refill.
No towel change in room.
Trash lest in hallways for days.
No cleaning service.
No coffee station and amenity refill.
No towel change in room.
Trash lest in hallways for days.
Cathy
Clean room, great view
Shah
I recently returned from at Deerhurst Resort, and it was exactly what I needed to recharge. The staff were courteous, attentive, and genuinely seemed to care about the guest experience without being intrusive.
The cleanliness of the entire property was impeccable. Whether it was the rooms, the fitness center and pool, or the common lounge areas, everything was spotless and well-maintained, which made it very easy to relax and feel at home.
I was impressed by the quality of the resort dining. The menus offered everything from fresh, locally sourced Mediterranean-style dishes to more indulgent fare, all prepared with obvious skill.
Lastly, the activity options are fantastic, even for winter. There’s a perfect balance here—you can find high-energy activities such as cross country skiiing and skating and excursions, or quiet, serene spaces if you just need to unplug. I left feeling significantly better than when I arrived. I can’t recommend this place enough for anyone needing a top-tier getaway.
The cleanliness of the entire property was impeccable. Whether it was the rooms, the fitness center and pool, or the common lounge areas, everything was spotless and well-maintained, which made it very easy to relax and feel at home.
I was impressed by the quality of the resort dining. The menus offered everything from fresh, locally sourced Mediterranean-style dishes to more indulgent fare, all prepared with obvious skill.
Lastly, the activity options are fantastic, even for winter. There’s a perfect balance here—you can find high-energy activities such as cross country skiiing and skating and excursions, or quiet, serene spaces if you just need to unplug. I left feeling significantly better than when I arrived. I can’t recommend this place enough for anyone needing a top-tier getaway.
GREGORY LEE
Clean. Staff good. Shuttles friendly and timely.
Location & surroundings
Deerhurst Resort
1235 Deerhurst Dr, Huntsville, Canada
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Deerhurst Resort
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