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Hacienda Fisherman's Village

Koh Samui · Thailand

6 1 Moo 1 Fisherman S Village BophutView location

7.6/10Very good68 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort7.4/107.4
Condition7.6/107.6
Location4.0/104.0
Neighborhood7.6/107.6
Amenities7.0/107.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hacienda Fisherman's Village

Set in a prime location of Samui, Hacienda Fisherman's Village puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.

Free Wi-Fi in all rooms, ticket service, daily housekeeping, taxi service, express check-in/check-out are there for guest's enjoyment. Internet access – wireless, non smoking rooms, air conditioning, desk, mini bar can be found in selected guestrooms.

The hotel's peaceful atmosphere extends to its recreational facilities which include private beach, golf course (within 3 km), outdoor pool, diving, massage. No matter what your reasons are for visiting Samui, Hacienda Fisherman's Village will make you feel instantly at home.

Read more about this hotelShow less

Located in Koh Samui, Hacienda Fisherman's Village Koh Samui is a 1-minute drive from Fisherman's Village and 5 minutes from Big Buddha Temple. This beach hotel is 0.5 mi (0.8 km) from Bo Phut Beach and 4.1 mi (6.5 km) from Chaweng Beach.

Make yourself at home in one of the 8 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and bidets. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Beach services
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately THB 170 to 270 per person
    • Airport shuttle fee: THB 300 per room (one way)
    • Late check-out fee: THB 500 (subject to availability)
    • Housekeeping is available for an additional fee
    • Rollaway bed fee: THB 300.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

    French

Nearby attractions

Fisherman's Village 0.1 km / 0.1 mi
Bo Phut Beach 0.8 km / 0.5 mi
Samui Karting 1.1 km / 0.7 mi
Big Buddha Beach 1.3 km / 0.8 mi
Samui Elephant Sanctuary Bophut 1.9 km / 1.2 mi
Big C Supercenter 2 km / 1.3 mi
Bandon International Hospital 2.1 km / 1.3 mi
Thai International Hospital 3.2 km / 2 mi
Tesco Lotus Koh Samui 3.3 km / 2 mi
Major Cineplex Lotus’s Samui 3.6 km / 2.3 mi
Big Buddha Temple 4.5 km / 2.8 mi
Mae Nam Chinese Temple 4.6 km / 2.9 mi
Mae Nam Chinatown Market 4.7 km / 2.9 mi
Chaweng Lake 4.8 km / 3 mi
Wat Phu Khao Thong 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
Show 24 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy service
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • DivingExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hacienda Fisherman's Village

7.6
Very good
68 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
7.4 /10
Condition
7.6 /10
Location
4.0 /10
Neighborhood
7.6 /10
Amenities
7.0 /10
50 reviews shown
10/10
Exceptional
08 Jun 2025
shirley
Amazing accomodation and eco friendly we loved it - no complaints but just for consideration- maybe a no smoking area sign or private area sign at the front of the beach side 2 rooms seems random people used it for smoking and using the sunbeds
Partner
10/10
Exceptional
17 Nov 2019
Verified traveler
Loved the roof top pool. Breakfast on balcony nice touch. Very helpful staff
Leisure Partner
8/10
Excellent
21 Jun 2019
Verified traveler
Slightly dated small, 8? rooms.
Concrete but very comfortable large bed, concrete bedside cabinets, no drawers, looked, concrete wardrobe space.
Don't miss the rooftop spa pool.
Very helpful staff, talk to them about any trips, tours or activities you want to do, they have is a10% discount.
Leisure Partner
6/10
Pleasant
08 Mar 2019
Verified traveler
The property was ideally situated for the beach, shops and restaurants.
The staff were lovely and very helpful in booking trips, taxis etc.
The wireless was hit and miss which was frustrating!
We had a problem with the ceiling fan making such a noise that you couldn't use it at night (would have preferred this to AC). The mini safe was faulty, but we did manage to use it. All of the above were reported to the receptionist.
The room constantly had an unpleasant smell such as damp/mildew/drains (not sure which)
Leisure Partner
8/10
Excellent
05 Nov 2018
Carli

A great place to relax

We stayed in a beautiful beach front villa which was fantastic. The water was literally at your doorstep. Great value for the room. 😄
Location great for fisherman village just outside the hotel. Hotel staff were friendly and helpful. Room was well maintained daily.

Some minor items to note - shower water pressure and heat was very average; no hair dryer in room however hotel did provide when asked; no complimentary water provided daily; pool is a rooftop pool and only accessible via stairs, railing in pool is not great so care needed when entering.
Overall these Issues are easily overlooked when weighing up whether to stay.
Would definitely stay here again in 1 of the beachfront villas if we were to come back to Fisherman’s Village.
Partner
4/10
Poor
31 Aug 2018
Verified traveler
Published photos flatter the hotel.A/C was faulty on arrival which the hotel knew about but did nothing until we complained. Room tiny no room for luggage. Good views of beach and Kho Phangahan.
Good location for Fishermans Village etc.
6/10
Pleasant
02 Apr 2018
Stuart

Ok if you like Fisherman's Village but not for me.

Location is good if Fisherman's Village is your thing. Personally Maenam Beach is more to my taste. Fisherman's Village is so focused on European tourists and relatively very expensive.

The hotel is fine and if you're not interested in swimming in the sea then it's pretty good. Outside the room the water wasn't too clean due to the clay and sharp shells in the water.

Breakfast isn't included and pretty pricey. This did lead us to find the Fisherman's Cafe around the corner which was one of the highlights of the area.

The bed was also very saggy and not too comfortable. After sleeping well all around Thailand, I slept very badly here.

Scooter hire at the hotel uses a local service and the bikes are a bit tatty. Based on other reviews of the service I took the insurance option which made the bike 500 baht per day as opposed to the usual headline price of 300. This is a general issue that the slightest problem without insurance and you'll end up paying for it
Partner
10/10
Exceptional
02 Jun 2017
Verified traveler
Great little hotel in Fishermans Village near to shops and restaurants! On the beach and with a rooftop pool was lovely for us! We really enjoyed our stay here!
Family
4/10
Poor
20 May 2017
Verified traveler

Great for 2 or 1 night stopover

On arrival the lady was very freindly but after a few days it appeared that they knew very little. Our first night was very noisy from the Jacuzzi pump going all night. Had six nights here and really it was a bit long. if I hadn't have paid in full I would have gone elsewhere. The hotel did not have the basics like a kettle for tea and coffee and complmentary water. The outside is run down and outdated but the rooms were clean, the cleaners do a great job and The view is great..The stairs however kill you going up and down all day. I would only recommend a one or two day stopover before flying out. I personally would not be returning as there are far better hotels near by.
Family
4/10
Poor
08 May 2017
alan

great view

hotel is dated and in need of refurbishment,staff are very nice and helpful
4/10
Poor
03 Nov 2016
Neil

Overbooked and had to stay in terrible room

Hotel was overbooked, reception staff refused to take blame and told me I had to sort out the problem with hotels.com. I booked a room with sea views, beach access and large balcony, but I had to stay in a tiny room which looked over a back street. Bathroom was smelly and the bed was uncomfortable.
6/10
Pleasant
19 Sep 2016
Erickson

ok for one night

I stated in an economy room, very small but expected as it's economy
10/10
Exceptional
06 Jul 2016
mr & mrs H

lovely hotel on beach, clean well managed... excel

the staff in the hotel made our stay extra special, it was wonderfull we cant wait to go back next year.
8/10
Excellent
22 Jun 2016
maxim

4 nights stay in Hacienda

We decided to stay in Hacienda primarily owing to value for money reason and plans to travel around Samui by car during the day. It has a good location next to the airport/central festival/beaches like mae nam, bo phut, chaweng and even lamai. Room its-self is stylish, you have everything you need. An interesting experience is a shower/toilet section which is separated from the room by roller panels - though still cute. One thing to mention - is that you will definitely need to walk few km to reach the beach where you can swim.
I think this is a decent choice for the hotel if you are interested in travelling around the island and spending only evenings there.

Thanks for the good stay!
Partner
6/10
Pleasant
19 Jun 2016
MGSG77

Nice hotel close to the beach - Avoid 'economy'

The staff at the hotel are very helpful, things to to note:

There are no lifts in the hotel although the staff were very helpful at moving bags.

The economy room is really very small, the seaview / beach access rooms are lovely by contract. The hotel is very well located in Bohphut - recommended.
10/10
Exceptional
11 Apr 2016
Alistair

Perfect stopover

My wife and I stayed for just one night, and somewhere which was good value and in a good location. Hacienda unquestionably met our requirements. The reception staff spoke good English and were very welcoming and helpful, and the room was spacious, nicely decorated and clean. The rooftop pool was small but still lovely, with great views of the beach and ocean. The location is also ideal for Fisherman's Village, literally 1 min walk away from restaurants, bars and shops but not at all noisy. All this at a very good price means this hotel was perfect for us and is highly recommended.
Partner
6/10
Pleasant
11 Mar 2016
Roxine

lovely staff shame about the bed!

Lovely hotel right on the beach and the staff were excellent. Unfortunately the bed was incredibly uncomfortable, and so hard it was impossible to get a decent nights sleep. We stayed 1 night in a delux beach view room in the hacienda and this room was perfect. But following a few nights elsewhere we returned for 3 nights in hacienda suits (delux village view room) and although the room looked lovely and was very clean, the bed was just so uncomfortable. I would recommend hacienda delux sea view rooms but not hacienda suits village view - therefore I would advise to call prior to booking to confirm which building your room is located as they do not advise there are 2 buildings when booking.
10/10
Exceptional
25 Feb 2016
Jacqueline

A great hotel in a relaxing area

The hotel was very nice and if you can the Friday night market is a must
Partner
8/10
Excellent
20 Feb 2016
Paul

Nice hotel

If you're up this way for a few nights you should consider this hotel, well placed, nice staff, a good standard and clean. Check out was good with security of luggage and booking a taxi for us to the airport.
8/10
Excellent
14 Jan 2016
Verified traveler

Good for a 3*

The room was really nice and lady behind the counter was very friendly and helpful, both of which contributed to my enjoying my stay overall. However, I was given no help in carrying my (many) bags up to the room by the grumpier and less charming members of staff and the bathroom design was a little weird, with the shower's water heater controls located under the sink!
10/10
Exceptional
23 Dec 2015
Eldridge

Room with a view

I had a room overlooking the ocean and it was beautiful!
6/10
Pleasant
07 Dec 2015
lone traveler

Small riom

Very good wifi. This was very good to have. The room was very musty/mildew smell.

Note: No TV or phone in case you're expecting it. The inside room is what I had.
10/10
Exceptional
27 Nov 2015
Kat

Pleasant beach front hotel.

Lovely hotel, friendly staff, excellent location. Right on the beach, so picturesque views whilst having breakfast. The room was smaller than expected, but was still clean and comfy and was ok for using as somewhere to sleep and get showered, which is what you want when exploring Thailand.
10/10
Exceptional
10 Jun 2015
Mark

perfect for a 4 day get away

this is my second stay with the hacienda (i was in the other building last time) in 6 months and again i was very happy with everything. perfect location, good service, clean, great views and great value for money.
i will deffo be back and will always recommend these two place as i feel you get more than what you pay for.
8/10
Excellent
04 Mar 2015
Anne

Comfortable and welcoming

We stayed just one night on our way to Koh Tao. The room was clean and comfortable, fairly new. Hotel is run by French couple who are very friendly and welcoming. The only complaint was in the new, modern bathroom which had no shower walls so water was all over the bathroom and the new vanity stuck out so far that one needed to watch ones head when sitting down on the commode so as not to bang your head on the corner of the vanity. A rather strange design!
Partner
6/10
Pleasant
10 Feb 2015
Verified traveler

Very nice area with lots going on

Hotel was clean and nice but failed to tell state the swimming pool is actually at another hotel up the road. The fisherman village is stunning and loads of lovely restaurants.
8/10
Excellent
11 Jan 2015
martyn

Hobbit home.

Hurried booking to find bed before early flight. Hotel convenient for shops, cafes and beach. Avoid room 203 unless you hobbit size ! Otherwise all good, friendly staff, would stay again.
Partner
8/10
Excellent
26 Jun 2019
Arne Ivar

Enkelt og behagelig sted i Bo Phut, Koh Samui.

Dette er et enkelt hotell. Men for et kort opphold er det helt utmerket. Det er rent, stille og for vår del: Hyggelig betjening. Om enn ikke helt oppdatert på detaljer. Det var et lokalt strømbrudd siste dagen. Det var varslet av myndighetene. På et større hotell ville de trolig skjønt at det var en ide å si i fra om. Men generelt er dette et helt OK sted. Det har svært bra havutsikt om man booker rom med sea-view. Balkongen på den siden er mye verdt.
Partner
2/10
Poor
18 May 2017
CHI WEN
very very very \"BAD\"
這是我住過最爛的「民宿」,跟網站上看到的感覺相差很多,首先這個民宿沒有電梯,客房的樓梯是在旁邊獨立出來的,櫃台在一樓,一開始服務人員服務態度就很差,因為考量只住一晚,CHECK IN的時候有跟櫃台人員說隔天早上6點就要退房,趕著去搭7點的船,2個大行李箱就寄在櫃台,省得走樓梯提到樓上客房,也請櫃台人員接洽TAXI隔天早上6點過來接送。客房內沒有吹風機、沒有電熱水壺,晚上9點多洗完澡走下1樓櫃台借吹風機才發現大廳的門已鎖起來,沒有服務人員,且發現門前有放一張公告寫著:「如果房客退房時間較早的話,請直接將客房鑰匙投入信箱」,也就是說我隔天早上6點退房的時候大廳應該仍是鎖住的,而我的行李仍然寄放在大廳,更糟糕的是飯店的聯絡電話根本沒人接聽,打電話請求觀光警察協助也沒辦法,民宿職員明明知道我隔天6點就要退房,也知道我行李寄在大廳,竟然不跟跟我說他們夜間到隔天早上8點這段時間是沒有人的,且聯絡電話也打不通,真的很爛很爛。直到隔天早上5點45分計程車司機來接我時,跟司機說明情形,司機也覺得飯店很離譜,幸好這個司機有這個民宿職員的電話,幫我聯絡職員來開門,職員到約6點15分才過來開門,害我差點趕不上離開蘇美的船,真的是非常非常非常爛的「民宿」
Partner
10/10
Exceptional
12 Mar 2017
Verified traveler

it s like a private pool

l stayed here 2nights and made a use of pool.
pool is the top of roof.
When l used it ,l was soo surprised to see great view!
you see beautiful sea, koh Pangan and koh tao
in top of roof!
8/10
Excellent
11 Mar 2017
marie luce

Petit hôtel de charme

Accueil simple et adorable dans ce petit hôtel très bien placé au cœur de Fisherman Village
Bon confort, propreté, personnel à vos petits soins, adorable petite terrasse vue sur mer, piscine sur le toit très agreable. Ce n'est pas le meilleur endroit de la plage pour ceux pour qui c'est important mais c'est le seul bemol
Partner
4/10
Poor
19 Jan 2017
Wilfried

bof bof

Hôtel sans grand intérêt ne possédant ni bar ni salle de restaurant. Nuit tres onéreuse pour la qualité mediocre des services proposés par l'établissement. Chambre propre et spacieuse rien a redire a ce niveau là. Une bouilloire cependant serait la bienvenue. Vous pourrez aisément trouver bien mieux et pour moins cher... inadapté si vous souhaitez \"vivre à la Thaï\"
Partner
6/10
Pleasant
02 Dec 2016
Preben

Hacienda!

Poolen ligger på taget og måler ca 2 x 3 meter! Det var en joke. Ac og
køleskab larmede for meget. Stranden var belastet af kloakudløb ca 50 meter fra hotellet. Morgenmad består af tørt brød og kaffen er en blanding af kaffe, mælk og sød chokolade. Personalet var som thaier altid er, meget venlige, der var bare ikke ret meget at gøre med.
Partner
10/10
Exceptional
29 Nov 2016
kjell

Anbefales

Rolig sted og best egnet for par.
Fint hotel og sentral beliggenhet.
Anbefales
Partner
8/10
Excellent
19 Sep 2016
ThomasDaniela

Bon séjour

Nous avons passé notre voyage de noces à koh Samui, et séjourné dans cet Hôtel super sympa, personnel au top, chambres propes, juste ce qu'il faut, près des restaurants dans un village vifs surtout la nuit, petit bémol la piscine était en mauvais état et l'eau sale, pas nettoyé pendant les 8 jours restés dans l'hôtel, mais ça fait toujour du bien après une journée au soleil, si vous voulais louer un scooter, allé juste enface du restaurant \"karma sutra\" la femme très sympa et honnette, sinon hesitez pas à reverver, nous y retourneron sans doute
8/10
Excellent
27 Jun 2016
Charlotte

Skøn udsigt

Godt hotel, men manglede restaurant på selve hotellet, men der var et \"nabo\" som de arbejdede sammen med, der var god service. Stranden var ikke den bedste, hav vandet var grumset og bunden svampet, så det er en fordel at medbringe badesko.
Partner
10/10
Exceptional
22 Jun 2016
Jan Petter

Herlig avslappende rett på stranden. Mat!!

Anbefaler å leie scooter noen dager for å se andre strender og attraksjoner etc.
Partner
10/10
Exceptional
22 Jun 2016
Jan Petter

Avslapppende beachfront!!

Vi leide også rimelig scooter for å kommme rundt på øya inklusiv Chawebng beacg, shoppongsenterne og elefantridning m.m.
Partner
8/10
Excellent
26 Apr 2016
Frank

Nice Hotel

We stayed 7 nights in the Deluxe room on the beach. Wonderful room, nice staff. Good beds, clean and in the middle of the Bophut fisherman's village.
8/10
Excellent
30 Mar 2016
Saida
Hele lieve gastvrouw spreekt meerdere talen. Uitzicht is adembenemend kamer wat verouderd.
Partner
8/10
Excellent
14 Mar 2016
Fredrik
Ingen trevlig badstrand. Grus istället för sandstrand och några meter ut i vattnet så blev det stenigt istället för grus. Oftast grumligt vatten.
Hotellet har en pool på taket vilket är trevligt, dock var det en del kakelplattor som var trasiga med vassa kanter så jag lyckades skära mig ganska illa på en av plattorna.
Partner
10/10
Exceptional
27 Jan 2016
Benoit

Excellent hotel mais quartier très cher

Accueil chaleureux et personnel aux petits soins.
La piscine sur le toit est un vrai plus.
Vous aurez peut-être l'occasion de croiser le propriétaire français, très sympa.
Nous avons volontairement eu une petit chambre (juste pour une nuit). Difficile à évaluer la qualité d'une chambre normale mais la notre était propre et le matelas confortable avec clim et eau chaude.
L’hôtel n'y est pour rien, mais la quartier est un nid à touristes, les prix (boutiques souvenirs, restaurants, bars) sont doublés (triplés ?) par rapport au reste de l'île et des îles voisines.
Un quartier que je ne recommande pas, mais l’hôtel est excellent.
Partner
8/10
Excellent
14 Nov 2015
Verified traveler
Personnel agréable, très belle suite vue mer, bel emplacement.
4/10
Poor
16 Sep 2015
Verified traveler
Das Hotel war ok, allerdings nichts Besonderes. Das Bad war schmutzig.
Partner
4/10
Poor
25 Aug 2015
Verified traveler
Ok hotel men dyrt i forhold til hvad du får. Ingen elkedel,der var ikke morgenmad med i prisen ej heller gratis vand som der er på mange andre hoteller der koster det samme eller er billigere. Vi havde 2 overnatninger men rejste efter den første da vores Aircon ikke virkede.
Partner
2/10
Poor
24 Aug 2015
Daniel

Inte så bra som det ser ut.

Området var väldigt fint. Vi hade ett litet rum som vi båda knappt fick plats på. Det regnade en kväll och det läckte in massa vatten från fönstret. Annars så tror jag att de rummen med havsutsikt kan ha varit bättre. Kommer inte att bo där igen. Hacienda beach resort på mae nam var 100 gånger bättre.
Partner
8/10
Excellent
07 Aug 2015
Verified traveler
Hôtel très calme, piscine à bulles sur le toi, personnel très attentif et sympa dans bo phut qui est riches en boutiques et restaurants
8/10
Excellent
23 Jul 2015
Verified traveler

Bonne qualité

Hôtel bien situé en bord au bord de la plage de Bophut. Le jaccuzzi est sympa pour se rafraîchir et profiter de la vue. La décoration est soignée et l'hôtel est propre. Le petit déjeuner est copieux et bon pour 170bht. Le prix me semble un peu élevé quand même mais à comparer avec d'autres hôtels à prestations similaires.
Partner
6/10
Pleasant
17 May 2015
Verified traveler

Small hotel in a peaceful area

Small but nice hotel by the beach. The beds were a bit hard and uncomfortable. The staff were although nice and helpful with everything.
Family
6/10
Pleasant
20 Apr 2015
Rolf

Bra rum

Service delen dras ner av att personalen var väldigt dålig på att förstå vad jag som gäst ville ( engelskakunskaperna).
Var lite \"slappt\" i mitt tycke.
Första dagen kom jag först till frukosten (som kostade) , beställde vad jag ville ha o gästen som kom 5 minuter efter mig fick min frukost.
Efter att ha suttit och väntat i 20 min ( tänkte de skulle upptäcka att jag inte fått nått) gick jag o sa till och efter lite skällande på varandra (mellan personalen alltså) fick jag halva min beställning. Efter ytterligare 10 minuter frågade jag efter resten o fick den också.
Dag 2 trodde jag man skulle vara mer på tårna när jag dök upp men tji fick jag.
Beställde exakt samma som dagen innan och fick nästan rätt.
Frågade om en kopp kaffe till eftersom det tog tid att få frukosten och den tog de sedan extra betalt för trots att jag saknade delar av frukosten.( jag påpekade det o då strök de skamset kaffet)
Efter det åt jag min frukost ett annat ställe resten av tiden....

Location & surroundings

Hacienda Fisherman's Village
6 1 Moo 1 Fisherman S Village Bophut, Koh Samui, Thailand

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Hacienda Fisherman's Village

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