W Clark Hotel Resort

Philippines , Pampanga
ANGELES / CLARK, Lot 7 O Donnel Street
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100 reviews shown

4/10

Poor

09 Jun 2026

Letitia

I would not go back the only thing I liked was the water park

Family_with_children

10/10

Exceptional

09 Jun 2026

Carlos

Partner

4/10

Poor

07 Jun 2026

Mairelis

This hotel is outdated, dirty, and in serious need of TLC. The rooms and common areas are poorly maintained, and cleanliness was a major issue. Definitely not coming back. Management needs to invest in renovations and proper upkeep.

8/10

Excellent

07 Jun 2026

Michael

The room was great but the outside of the park needed a lot of maintenance not cleaning very well and a lot of cracks in the sidewalk and The lazy River was a lot of rust and needs a lot of maintenance done

Family_with_children

2/10

Poor

07 Jun 2026

Beth

This place is the bottom of the barrel. I chose it just for the location being really close to the family members I was visiting. It is very run down and frankly felt creepy. (bright orange and blue walls, including painting door hinges) As a female traveling alone, I was on edge. Toilet ran all night, dirty floor, etc. It was very noisy, thin walls and lots of commotion from other guests late into wee hours of the morning which sounded like it was right outside my door. I overheard my \"neighbor\" tenants talking about places in the waterpark being rusted and dangerous although I never went there myself. I have actually thought about writing to Wyndham and Ramada to ask them if this is the brand representation they desire. Maid never came once in 3 days. Witnessed a cockroach run from behind the toilet into the shower just as I was about to step in on my last morning. Couldn't get out of here fast enough. Will not stay here again. I would rather drive a bit further for a decent room. There was one positive- the young lady that checked me in (7:30 PM on Saturday, May 30) was very courteous and helpful giving me a room close to parking since I was alone and gave me directions to a couple of places I needed to go.

Self

10/10

Exceptional

07 Jun 2026

Kent

Great AC

Friends

10/10

Exceptional

07 Jun 2026

margaret

I love the setup of the rooms queen bed with bunkbeds. The water park is open from 12-6. They have free shuttle bus to take you to sea world and other parks. They have free breakfast if you like boiled eggs and cereal.

Family_with_children

4/10

Poor

06 Jun 2026

Richar Michel

No está en la misma condición que en la foto

Family_with_children

2/10

Poor

04 Jun 2026

Jose cruz

No limpian y no te dan tuallas estuve 4 días y de esos días nunca limpiaron la avitacion y ni cambiaron sábanas ni tullas de baños

Family_with_children

6/10

Pleasant

04 Jun 2026

Daniela Rosado

No es un hotel de lujo pero está bastante bien, le hace falta más limpieza y la parte de llevar toallas al lobby y buscar nuevas deben mejorarla igual la limpieza de habitaciones diaria

Family_with_children

6/10

Pleasant

04 Jun 2026

Zaskya

The room was good, it was clean and great size for a family of 5.
On our first night the a/c was not cooling but I called the front desk and it was fix within the hour.
We had a few encounters with the staff and the customer service was not good. They’re under staffed and wait times for the food were too long 45 minutes + and super pricey.
The complimentary breakfast was terrible, even the kids complained about the pancakes being dry and too hard.
Overall it was not good stay and we’re probably not staying there again.

Family_with_children

2/10

Poor

03 Jun 2026

Alcione

The entire property smells mold. Cigarettes all over the pool area. Dirty rooms. Restaurant food is basically microwaved food.

Family_with_children

4/10

Poor

01 Jun 2026

Eliany

La limpieza de la habitación horrible. Los suelos no estaban limpias, puedo asegurar que no los limpiaron antes de entrar mi familia. Los baños tampoco estaban buenos. La ducha no tenia presión el agua. Les falta mucho color y limpieza a las habitaciones y los alrededores de la piscina muy sucios. El desayuno no estuvo tan mal, no es de los mejores pero estaba aceptable. Jamás repetiría mi visita. El olor a humedad en las habitaciones era insoportable. Las sábanas y toallas muy limpias pero lo demás deja mucho que desear en mi opinión no lo recomiendo

Family_with_children

10/10

Exceptional

31 May 2026

Madison

my family loved this hotel came out for my daughter 2nd birthday and you honestly don’t have to leave to have a good time they have a park a waterpark, a regular pool, mini golf a Arcade room, a activity room and a lazy river! not to far from our destination to her party!

Family_with_children

6/10

Pleasant

31 May 2026

Susana

Good

Friends

8/10

Excellent

30 May 2026

Eleiny

Este hotel nos gusta como familia ya que es un lugar tranquilo de muy buen servio a pesar que está ver los toboganes no los habrían hasta las dos de la tarde y mi niños tuvieron que esperar mucho y solo fue por una hora la apertura claro fue un jueves según fin de semana tienen otro horario pero por lo demás muy bien todo

Family_with_children

6/10

Pleasant

30 May 2026

Felipe

The breakfast was bad

Family_with_children

10/10

Exceptional

30 May 2026

Wilson Daniel Salto

It was as described the only thing I didn’t like was that the door that divides the living room from the bedroom couldn’t be used so we had to sleep
With the door opened we couldn’t really use the water park as they have a schedule which I don’t remember but I thought we could use anytime but it wasn’t like that.
So if your planning on staying all day it’s worth it otherwise you can stay anywhere else by half price.

Family_with_children

8/10

Excellent

29 May 2026

Vinesh

Service could be better, rooms could be cleaner

Friends_and_family Family

2/10

Poor

27 May 2026

Purav

Worst

Partner

2/10

Poor

27 May 2026

Yesenia

I stayed at Ramada by Wyndham Hotel & Water Park and honestly it was disappointing. First, the water park was okay and clean, which was probably the best part of the stay. But the bar wasn’t open and the restaurant was closed too.
The free breakfast was nasty. The boiled eggs were overcooked, the orange juice from the machine tasted bad, and the pancakes tasted like frozen pancakes heated up. If you wanted a better breakfast, you had to pay extra for it. Overall, the hotel did not meet my expectations

2/10

Poor

27 May 2026

Nick

El desayuno una por quería para el cobro

2/10

Poor

27 May 2026

Ana

I think this was the worst hotel experience I’ve had in Florida.
The hotel was dirty, and the water park smelled like urine. It was extremely crowded, and by the end of the day the water looked dirty as well. The water park hours advertised were misleading — the slides opened one hour later than scheduled and closed one hour earlier.

Breakfast was very disappointing, basically just bread, jam, black coffee, and boiled eggs. There were no clean plates or cups available, and there was nowhere to sit.

I originally booked a two-night stay, but the experience was so bad that I requested an early checkout. Overall, it was a very disappointing stay.

Family_with_children

6/10

Pleasant

25 May 2026

Michael

Room was clean but in extreme need of upgrades. Had a handicap room which was on the 2nd floor, kinda weird, but elevator was available. The handicap shower had the drain outside of the actual shower enclosier. The floor unfortunately wasnt sloped correctly to direct the water to the drain and thus the water spread out over a large portion of the bathroom floor. There was also no shelves in the shower to rest your soap/shampoo etc on. The bathroom itself also had no vanity, so had to squeeze all items onto the back of the toilet or the sink, again very inconvenient for a handicap room. I get it that youre making room in there for a wheelchair, but other accommodations also need to be considered. Our room was also poolside (not by request) and they had very loud music playing until 830pm. I also didnt understand the 4 electrical outlets on the wall that were only inches apart from each other. Also the blue-orange-white paint scheme was rather bizzare.

Partner

10/10

Exceptional

25 May 2026

Manuel

Excelente

Family_with_children

2/10

Poor

25 May 2026

XIUZHE

Smell is so bad. Uncomfortable Can stay

Family_with_children

8/10

Excellent

23 May 2026

Gina

Nice place to spend a staycation. Our room was clean. Bed was comfy and staff are amazing. Would suggest a trash can in room. We were very pleased with everything. It is a older establishment but you can tell the staff really care. Will be back!

Partner

8/10

Excellent

22 May 2026

ACOSTA

More cleaning is needed.

Family

4/10

Poor

21 May 2026

Amber

It wasn’t awful just not presented it off to be when I checked in. I got put in a room that wasn’t even the room I reserved , finally got me in a room i did reserve & the hot water wasn’t really hot. Both beds were not good very uncomfortable One of the beds Had a really big dip in it. The breakfast that was included was nothing good cereal, yogurt, & a biscuit & hard boil egg. If you paid extra money, $10, you could’ve gotten a little upgraded breakfast. this place has a pool a lazy river in watersides the main pool they said was open at 8am-10pm lazy river opens 10am-7pm & water sides were 12pm to 7pm staff were never on the same page everyday those activities were open at different time & then the lazy river they closed everyday an hour early, a lot of the post for fencing/netting around the pool was rotted & molded and they just did some minor monkeying to keep it together, one of the slides was broken, the other two were open the bottom of those were also rotted out other activities like the game room, the playroom had to be unlocked by a staff member each time the front desk telling us to look for another staff member to open it which wasn’t many around. Tried to play mini golf & only had one golf club. The in room dinning or dinner isn’t open Monday-Wednesday, Me and another room had a incident where our toilet got clogged called the front desk from my room multiple times no one ever answered

4/10

Poor

20 May 2026

Francheska

Los cuartos mal olientes a humedad cortinas llenas de moho el agua tenía mal olor

Family_with_children

4/10

Poor

17 May 2026

Jeremy

Tiki bar closes at 7.
Check in takes forever.
Breakfast is free but not good

Friends

8/10

Excellent

16 May 2026

Cora

Incredibly cheap water park hotel, nothing fancy but we loved it! Cabanas were only $40 to rent too, which was extremely reasonable and made it so much easier to stay outside all day with young children and have shade!

Family_with_children

6/10

Pleasant

14 May 2026

Amber

The room was outdated and there was stains on the lamp shades and on the wall in the bathroom.

6/10

Pleasant

10 May 2026

Alexandra

Room and activities were great kids enjoyed themselves tiki bar bartender was nice &friendly
breakfast was horrible

Family_with_children

2/10

Poor

10 May 2026

Jessica

La limpieza es fatal y no limpian todos los días porque según el personar no se puede así mismo me contestaron. El cuarto tienen cucarachas y los llamas a limpiar y llegan 10horas después. El baño el inodoro no funcionaba bien. Lo único bueno fue el servicio de el tiki bar la muchacha muy amable y atenta. Por último el desayuno fatal todos los días es exactamente el mismo y casi nada. Les recomiendo buscar mejor opción q esta de verdad no pierda su dinero y mucho menos se dañe sus vacaciones.

Family

4/10

Poor

09 May 2026

Edward

We had to leave about three days into our stay due to a cockroach, when notifying the desk they allowed us to look at another room. That room also had dead flies on the ac unit. I understand bugs are common in Florida, but hotels should remain bug free. The staff was very nice and accommodating to our issues.

Partner

4/10

Poor

08 May 2026

jade

only 1 water slide was open

Friends_and_family Family

10/10

Exceptional

07 May 2026

Yiselys

Good

Family_with_children

8/10

Excellent

04 May 2026

Latasha

Hour

6/10

Pleasant

04 May 2026

Ray Steven Gilmore

This property has seen better days.

- The \"waterpark\" was closed every day but 1.

- The shuttle driver tried to rush us out of parks on 2 days, and didnt show up on the 3rd day.

- the restaurant and bar were not open.

Everything has lost it's shine.... lota of potential, but that pitential has been lost to deferred maintenance.

Family_with_children

6/10

Pleasant

04 May 2026

ERICA

The outside is re painted n nice and bright however where you walk at is very dull also kids area needs a new paint job. Small crackers n homes n room I understand it's old however at least put a lil recovery makeup on it to make it look Better. My ac was working at first but off n on but then it kicked in . I like the free water park n free Parking n the contential breakfast was ok just wishing it had a little bit more variety. I like the free transportation for people for parks but leaving at 6 is crazy especially if they are waiting for fireworks at Disney. Other than the few minor things that can make a difference the hotel was ok . Decent location

Family_with_children

8/10

Excellent

03 May 2026

Juraisy

⭐️⭐️⭐️⭐️

Family_with_children

6/10

Pleasant

03 May 2026

Duniesky

al parecer cuando son dos noches no hacen servicio de habitacion por lo k no cambian las toallas ni ponen aseo en el baño pero no estubo del todo mal bastante aceptable

Family_with_children

6/10

Pleasant

03 May 2026

Sujeidy

el lugar es pasable

6/10

Pleasant

01 May 2026

Karen

This place has so much potential!! That's where most of the positives end. The carpet in our room was absolutely filthy. Rip out the nasty carpet and put in tile or laminate - something you can mop regularly. The water park was so nice, but the lazy river was filled with trash and mulch. The breakfast was a hard boiled egg, 2 cereal choices, a community bowl of yogurt and toast. One morning there were small pancakes and the other morning a biscuit was offered. The location was why we chose to stay here. We arrived just before midnight and check in took about half a hour - why so slow?

Friends_and_family Family

10/10

Exceptional

01 May 2026

Tania

Love this hotel

Family_with_children

10/10

Exceptional

30 Apr 2026

Richard

10/10

Exceptional

29 Apr 2026

Carol

It's a nice, clean, family friendly resort!

Friends_and_family Family

4/10

Poor

28 Apr 2026

Jeanne

Bath was in poor condition. Bedding was too thin.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Andrea

Everything was good but the place was too old need to renovate and the breakfast change

Family_with_children

2/10

Poor

27 Apr 2026

Alfredo

Demasiado descuidado el hotel

4/10

Poor

26 Apr 2026

niuris

Need cleaning and maintenance

Family_with_children

2/10

Poor

26 Apr 2026

David

Very disappointed with my stay. I feel like I completely wasted almost $200. The slides didn’t work as advertised, which was one of the main reasons I booked this place. On top of that, I heard what sounded like a gunshot during the night, which made the whole experience feel unsafe and sketchy.

The room itself was not clean—the remote was dirty, and overall it just felt unsanitary. I had to shower with my sandals on because I didn’t feel comfortable stepping in there barefoot. The smell was also overwhelming, like strong Clorox, to the point where I could barely breathe at night and hardly slept at all.

Definitely don’t be deceived by the pictures. This place did not live up to expectations at all.

I wish I could get a refund because I wasted my money !!

Family_with_children

6/10

Pleasant

25 Apr 2026

Melinda

The room was clean but the buildings were run down.

Partner

2/10

Poor

25 Apr 2026

Samantha

The hotel is very run down its obvious that no maintainace is being done . The room is outdated and not very clean as well as the property. the pictures online is definitely not ehat you will see in person . The hotel is basically the flamingo waterpark hotel they just put up a canvas sign with ramada to cover half of it , so it was very hard to find , best of you use flamingo water park hotel in the gps or uber . The breakfast was horrible boiled egg and toast basically . Definitely very misleading . The overall cleanliness and maintainance of the hotel needs vast improvement and stop offering boiled eggs and lable it as free breakfast

Family_with_children

8/10

Excellent

25 Apr 2026

JAIME

En general fue agradable la estadía. Lo único que tengo que decir que pueden mejorar sería la limpieza en los cuartos, el piso al parecer no lo mapean ni barren ya que siempre los pies salían negros. Las almohadas súper incómodas. El waterpark excelente aunque solo estaba abierta una de 3 chorreras que tenían. El desayuno solo tenía cereal, huevo hervido y tostadas. Aire acondicionado súper bien. Cuando llegamos a la habitación en una gaveta había popcorn.

Family_with_children

2/10

Poor

23 Apr 2026

Yudenny

Staff never came to clean the room or give us new towels, Also the water in the shower and sink had an awful smell.

Family_with_children

2/10

Poor

21 Apr 2026

Anya

The buildings were all old and very outdated. It was obvious as soon as we pulled in the parking lot, there hasn’t been much upkeep done to the property. There was an overpowering smell of mold as soon as we opened the door to our room. The carpeting had clumps of human hair, skittles, and a white powdery substance all over it, so clearly it hadn’t been vacuumed. Knowing the floor hadn’t been vacuumed made us question whether the bedsheets had even been changed/washed. The drapes had some type of dried orange liquid that had dripped down the entire length of them, who knows how long ago. There was a thick layer of dust over the light fixtures, fan, and air conditioning/heating unit. My husband and I both looked at each other and said at the same time, “We can NOT stay here.” We are not picky people at all and have never left a bad review for any place we have stayed. But we felt we had to in this situation so other people know what kind of place this is - completely gross. I don’t know how a code inspector hasn’t shut this place down yet. One positive note: the lady at the front desk was very friendly, understanding, and professional.

Family_with_children

10/10

Exceptional

21 Apr 2026

Tyler

Very family friendly property. Staff is awesome.

Family_with_children

6/10

Pleasant

20 Apr 2026

Kenneth Wayne

Between 2.5 & 3 star experience. Everything was borderline acceptable. The staff is doing just enough to keep you from complaining. Irritating things to expect: - Constant shortage of wash cloths. Shower curtain only gives about 70% coverage. Really poor selection at breakfast. Fairly rowdy crowd on weekend evenings. Large water slides only open about 4 hours a day. This fact hits harder when they take on over $30 a night beyond their advertised price as a \"resort\" fee when the only thing \"resort\" is a small water park whose slides are closed most of day. We primarily stayed for the water park for our 3 year old just don't expect what you see in the pictures. Finally, this hotel Is 20 miles & 40 min from Disney. So you spend 80 min / 40 miles daily just driving to and from Disney.
I would say ONLY stay here if you are getting an outstanding deal, And bring your own wash cloths.

Family_with_children

6/10

Pleasant

20 Apr 2026

Sara

We arrived at night and the hotel sign light was out so it was really hard to find. Our room was ok but another party that booked a room in our same building found cockroaches and had to request a new room at 11pm. I never saw a bug in our room. The AC in our room worked ok and wasn't crazy loud. All of the furniture/bed had been updated but the shower was in rougher shape with old shower/hardware. The stand alone pool was murky and so we did not get in during our stay. The waterpark was open but only one slide was functional and didn't open until 1pm. The staff was very nice and friendly but the property itself is very old. The free breakfast was....interesting but free is free. The area seems safe. We drove to the Wawa, Walmart and Dunkin very close for things we needed. This hotel has a ton of room but there was very few people staying here which made it very quiet. Only three other families with us at the waterpark during spring break. I would only recommend this hotel if you need a very cheap option and plan to go do other things during the day. If you're not satisfied with your room, ask for a different one since they seem to have a lot of empty ones.

Friends

4/10

Poor

20 Apr 2026

Carolina

Hotel is under renovations, bathrooms are small

Friends_and_family Family

4/10

Poor

19 Apr 2026

Tara

The room was outdated. The pool was full of bugs, and the water park area was run down.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Nathan

The water park looks in good shape, we just stayed for a night and didn’t intend on using it but out overall impression of the hotel was not great. It’s not the cleanest, it’s old and grubby feeling. The playground is really dirty and the continental breakfast was just yogurt and toast. We wouldn’t go back

Family_with_children

2/10

Poor

18 Apr 2026

LAURA

this property was extremely misrepresented the water park slides were open for four or five hours total for the week the breakfast consisted of boiled eggs and toast the room was not cleaned or restocked the entire week and i had to hunt down one of the maids to get bathroom tissue shuttle service to area parks does not include the areas major park except for an extra fee and then you have to leave the hotel at nine A.M. and must return at six P.M. or you're on your own! although my experience with expedia went well as there was no hassle with bookings and other arrangements i would avoid booking this hotel at all cost!!!

Family_with_children

2/10

Poor

16 Apr 2026

Jacquelyn

Not a good hotel! Very old and noisy

Family

4/10

Poor

16 Apr 2026

Irene

The location seems to have just been taken by Ramada. The sign is not updated, the location is very old. The pictures are misleading because it is a very dated property. It used to be the Flamingo hotel & Waterpark. It’s more like a motel than a hotel. Limited staff, those who were there didn’t want to be there. I asked the front desk for utensils and they told me there were NONE in the whole location. They did not clean the room daily or restock towels or anything.

Family_with_children

8/10

Excellent

16 Apr 2026

Shelly

Good

Partner

8/10

Excellent

15 Apr 2026

Contessa

Water park was so much fun

6/10

Pleasant

15 Apr 2026

Michelle

The rooms smelt like mold and floors were dirty and the bedding was damp. We saw a cockroach! The water park did not open until 11 but the slides did not open until 2 and one one slide was going. The free breakfast was so bad I never seen a set up like that. Hot hard boiled eggs yogurt in a large bowl that u scoop out of and bread to make toast and cereal that’s it. There restaurant area the ceiling was leaking. We signed up for a shuttle to take us to Disney after waiting 45 min the lady behind the desk said he is not coming. For the inconvenience was supposed to credit my card for a night and I’m still waiting we left last Friday

Family_with_children

10/10

Exceptional

13 Apr 2026

Enrique

Nice but the ac not good and the satff never change the room

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Nia

Breakfast was not continental and the dining room leaked very outdated amenities kids did have a good time at the water park

4/10

Poor

13 Apr 2026

Valeriya

Photos online are way edited and it looks a lot nicer online than it does in person. We had hair and pubic hair in the bathtub. Lamps had dust. Walls are very very thin so you can hear your neighbors talk, watching tv, cars driving. The AC is too loud. Jacuzzi outside was merky.

Family_with_children

4/10

Poor

13 Apr 2026

Carmen Irayda

You get charged resort fees but are provided motel services. The continental breakfast was yogurt, boiled eggs, coffee and cold cereal with no bowls to eat it from (just flat plates) in an enclosed room. only 1 slide of the 3 was open and only after 2pm. The rooms smelled closed in and the bathroom faucets stick out from the wall when you turn on the water.
Thankfully the staff are friendly and try (key word, try) to accommodate you. No one knows who the corporate office is to complain too. Apparently in between owners/new name.

Family_with_children

2/10

Poor

13 Apr 2026

Tiffany

Rooms smelt like basement I asked for a refund was told I would be getting a refund as I paid for early check in and checked out before 4pm check out and have not seen my refund yet

4/10

Poor

12 Apr 2026

Austin

Room was incredible wet and musty. This hotel needs renovations asap.

6/10

Pleasant

12 Apr 2026

Ivelyse

Breakfast consisted of toast, boiled eggs, the occasional pancakes and cereal for the week I was there. Very disappointed.

Family_with_children

2/10

Poor

12 Apr 2026

Shavonne

This was there worst experience I’ve ever had with a hotel. Dirty, filthy. Nothing matched to the pictures online. Staff was horrible. Kids could not enjoy snything

Family_with_children

8/10

Excellent

12 Apr 2026

Teddy

Ac noisy and the continental breakfast needs more options

Family_with_children

6/10

Pleasant

12 Apr 2026

Erika

The breakfast was not continental. We had boiled eggs &toast everyday coffee juice and cereal. Horrible selection. Room was clean but needed a serious update windowsills old and metal rot. Family friendly experience though since the place is cheaper guest experiences can vary because of guest at hotel. They claim they are still affiliated with Flamingo and the manager Carlos does not get back to no one. Transportation to the parks did not happen. Hotel was apologetic because Carlos no reply.

Family_with_children

2/10

Poor

12 Apr 2026

Gretell

All the pillows had blood and drool. The breakfast was just 3 things toast boiled eggs, and only two types of cereal.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

DAVID

Room was small and musky smelling. In the morning when I went to get coffee in the lobby I was approached by a young man in a black jacket and no name tag asking me who I was and what I was doing there. I showed him my room key and said getting coffee. He said I had to go to the front desk to get a slip of paper allowing me to get it. Ridiculous. I won’t stay there again.

Partner

2/10

Poor

11 Apr 2026

Kristin

There was mold on the lampshade, out toilet was Brocken, and two of the three waterslides weren’t running.

Friends_and_family Family

2/10

Poor

10 Apr 2026

Hattie

The pictures or from when the first open I had a king room chair filthy footstool nasty floor horrible the room had a smell and I looked at 4 different rooms they charged my room for resort fees and accidental before I looked after already paying for my room I was assaulted by a mom of a autistic 11 year old after telling her she not only almost knocked me down at the terrible breakfast that was being served but she almost ran over a toddler then the lady threw her plate of food on me…. I immediately went to the manager to have the cops called and they didn’t know who it was Jo access to the cameras so I couldn’t attend breakfast for the rest of my stay not that I was anyway because they literally served boiled eggs pancakes coffee juice two types of cold cereal and toast and tea that’s it with a leaking ceiling not to far from where the food was being served if I could rate this place a zero and put it in the negatives I would my god daughter had a horrible Time and was concerned about staying there after what I experienced and what she had seen so far she was very disappointed thankful for magic kingdom and sea world or this trip would have been even worst I’m disputing the charges because nothing was right oh I also had no wash clothes the first night and following morning I had to go to walmart and purchase please don’t take your family here mold on the cabanas pool slides rusted just horrible

Family_with_children

10/10

Exceptional

10 Apr 2026

Emma

we’ll come back soon

4/10

Poor

08 Apr 2026

Katie

The pictures were so deceiving for this property! The whole hotel was pretty run down, the room was so dirty and our feet got black just walking on the floor , we asked for it to be cleaned and got told they couldn’t clean until it had been 3 days …. The bunk bed mattress was so bad springs were poking through but they only offered an extra blanket. The whole room looked like a run down old motel room. The breakfast was ridiculous they could call it that , literally had boiled eggs and toast and cereal … my kids were so bummed we just left . This is an old hotel they are trying to update but it was definitely dirty and we would never stay here again!

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Kenesha

My overall stay was good, however the weather wasn't the best.

Family_with_children

6/10

Pleasant

08 Apr 2026

Felicia

The pictures were so bright and fun, when we got in it was late at night. We found our room which was a decent size, clean bedding, the safe in my room did not work at all. The shower rod was bent so you froze in the shower because it wouldn't close all the way on either side. The lack of trash cans is hard especially with a big family.

There was many good points too tho!
They have a little market down stairs that can get you snacks, drinks, bathroom needs, swim essentials..
The water park area was fun for the children. They did have a blast tho they did say that the water park opened at 12 closed at 7 but the slides are only open from 2-6. They have a big area for kids to play games. They have a nice game room. Learning center for children. DIY LAUNDRY- which was very helpful.

This place could use major cosmetic care- with a good cleaning and repainting it could come back to life. I would suggest them having someone working in the marketplace during peak hours maybe?;

Family_with_children

4/10

Poor

07 Apr 2026

Christopher

This place isn't a \"resort\". It's a run-down Super 8 that was repainted and that's just about it.

The main attraction, the water slides are open a very limited amount of time per day. The lazy river is very small and the pool, although a nice feature, that it's 8 feet deep, it's disgusting. The bottom water grate that's used to recirculate the water was caked in dirt/mud and hair. I'm sure that the water wasn't filtered.

The breakfast area was ok but very poorly stocked and had a roof leak.

The rooms seemed to need repair and mine had a cockroach in it.

The exterior concrete floors were in need of repainting and various tiles were missing on the lazy river.

On a positive note, the staff seemed nice enough and were attentive with extra soap and towels.

Family_with_children

2/10

Poor

07 Apr 2026

Melissa

They never came into the room to clean it. We never got new towels. The elevator was broken. There was roaches the kitchen close super early in a restaurant.

Family_with_children

4/10

Poor

06 Apr 2026

Sonia

Needs major updating, the room was so old, the arcade only worked once, gym vey old

Family_with_children

2/10

Poor

06 Apr 2026

Carrie

Hotel is very dirty and out dated. Staff are not helpful and hotel is ran by mostly kids

Family_with_children

6/10

Pleasant

06 Apr 2026

Latrail

There was no airport shuttle, no gym, and the pool water remain cloudy.

Family_with_children

4/10

Poor

05 Apr 2026

Antonette

Had to swipe the key 10 times, got locked in the bathroom, faulty door handle. We came for the water park and were told it opened at 10am. we stayed late for this but were then informed that it opened at 11 and the slides, only one of which was working, didn't open until 2. All we got to use was the pool. Breakfast was disappointing, no muffins, no bagels, no bacon or sausage and no to go boxes.
We have stayed here three times. Not sure we will be returning.

Family_with_children

10/10

Exceptional

05 Apr 2026

Jeanette

My husband and I went for our anniversary; we stayed for three days and two nights. The room was clean, and the atmosphere was family-friendly. We really liked it—thank you.

Partner

4/10

Poor

05 Apr 2026

Rebecca

This place was pure chaos. We came not expecting it to be an old flamingo. It was trashy and people were having parties and blasting music at all hours of the night. Someone was bouncing a basketball up and down our hallway at 1:00 in the morning. The hotels were old and run down. I couldn't get out of there fast enough thank God we were just sleeping there to get on a flight in the morning. I will never return. Water Park area was also old and run down and not at all what it looked like in the picture.

Family_with_children

2/10

Poor

04 Apr 2026

Misty

Paid a deposit for 100$ for a room that is already damaged then a resort fee for the water park that opens if they have staff and only one slide running if they have staff tub ran all night long ac didn’t work pure in the gulf hole food at the bar is nasty except the fries just get the fries breakfast is free but if you want eggs and bacon have to pay 10$ place is run down play ground parts were closed off ask for a refund on just the hotel resort fee and was told there is no manager onsite to discuss all the issues I’m not a picky person I don’t need a 4 star hotel just one that offers what you see online it was flamingo now it’s Ramada I try calling Ramada no answer I would still like my resort fee back

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Valenthia L

First night the heat wasn't working my family and I was freezing. It was also a cold night as well. We let the front desk know and they were apologetic. They ended up turning on the floor heat because the wall one wasn't working. The slides was out of commission for 3 days bummer. The kiddie pool was not in use. They could do a better job at letting guest know if there are openings for the shuttle. The day I wanted to go was completely full however the following day when I went we were told that there were only 2 people on the shuttle that day. Everyone else didn't show up. So we could have gone the day we wanted to. Good thing my tickets for SeaWorld was any day. We made the best of our week stay.

Family_with_children

4/10

Poor

03 Apr 2026

Christina

Tub was all Rusty and floors were dirty. Not the cleanest place

Friends

6/10

Pleasant

03 Apr 2026

Jill

We booked one room with four beds but were given two adjoining roooms. But they only give you a key to one side. Once a door is closed to an adjoining room then we get locked out of it. My baby closed the door and was trapped in a room by myself. Front desk was too slammed to help so we had to track down houseold ng to get my baby. The shower was cidn wwith no water pressure. The TV didntork. The lock was ripped off the door so we can't deadbolt one side of the room. And that's just the room and not mentioning all the issues at the pool yesterday.