Name: Metropark Hotel, Kowloon
Address: 75 Waterloo Road, 75, Kowloon, 999077, HK

6/10

Pleasant

05 Aug 2026

sai kit

Location is good. the cost reflect the quality. But it's at least keep clean and tidy.
The roof top swimming pool is small but it's a bonus for extra relaxation.

you should not have any complaint for this price.

6/10

Pleasant

27 Jul 2026

Allen

At least one of the elevator is always broken. The temperature control system is not always working. The safe is broken, but the staff was very helpful and fixed it within a day.

10/10

Exceptional

07 Jul 2026

Cathrine

Located near MTR and easy access to sights and attractions.

Friends

10/10

Exceptional

26 Jun 2026

Scott

Excellent

Self

10/10

Exceptional

26 Jun 2026

Allen

There are not enough lifts and no elevator between the ground and the first floor.

Self

10/10

Exceptional

25 Jun 2026

Scott

Excellent

Self

10/10

Exceptional

25 Jun 2026

Ricky

Amazing spa, clean and spacious room, great service

10/10

Exceptional

24 Jun 2026

Scott

Great

Self

10/10

Exceptional

22 Jun 2026

Tai Sun

Excellent location in Kowloon with access to eateries and public transport. High value for the price offer. Staffs are courteous and helpful. Will stay in this hotel again.

2/10

Poor

13 Jun 2026

John

Need total renovation.
Room smell like ashtray.
Elevators are taken forever.
Honestly it is disgusting.

Self

10/10

Exceptional

09 Jun 2026

Hon Choi

Location is good. Only the facility is a small too old.

Family_with_children

2/10

Poor

13 May 2026

Kristy

Unfortunately the carpets in my room were soaking wet, you couldn’t walk on the carpet without it soaking through your socks and the smell was absolutely dreadful. I asked to be moved to a different room the next night, which was done with minimal fuss from the staff.
Breakfast, while plentiful, the hash browns were stone cold, the croissant were hard as and I couldn’t cut it with a knife. I ordered an omlettle which was cold and raw runny egg on the inside. The tea stand I don’t think was switched on as my cup of tea was cold.
We moved to a different hotel.
The pool was lovely.

Partner

10/10

Exceptional

05 May 2026

carolina

Was very impressed with the overall experience. Room was spacious, amazing shower and amenities. Loved they had an air purifier everywhere including the room. The breakfast buffet was amazing, and everything was always fresh. We loved the discounted price and ate here everyday throughout our stay. Our only feedback would be the elevators, it could get crowded at times and the system was a bit odd. I wish there was another way to exit the floors but it’s my understanding the stairs were on repairs so understandable. Overall super satisfied and will definitely come back.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Jackson

Good

Partner

10/10

Exceptional

30 Apr 2026

Hien

Great

2/10

Poor

27 Apr 2026

Lawrence

😒

Self

10/10

Exceptional

22 Apr 2026

Yick Fat

yes

Family

6/10

Pleasant

20 Apr 2026

DEAN

Everything is about average. I have stayed there three times . Price is fair, but u get what you pay for. They don’t even want to clean ur room unless u ask for it. U have no bottle water in your room.

6/10

Pleasant

19 Apr 2026

SADIQ

I was in Hong Kong for business. Normally I stay in the Jordan area but this time my regular Hotel Eaton HK was full so I stayed here. My first experience was just okay. I took a taxi from the Kowloon station and on the way it started raining. The hotel has a drive-thru covered drop off area but seeing the taxi the ground stuff asked it to do the curbside drop off while I saw him allow a fancier car to go through the drive-thru and drop off the passenger. My cab driver insisted on going through but the ground staff stopped him. I did not understand the language. While I was taking the luggage off in the rain nobody came to help me. In the meantime another car pulled in to drop off passengers which was not a taxi and was allowed to go through the covered drop off. Once I offloaded my stuff and started to head towards the reception one ground staff came and asked to take my luggage. By then it was too late. The second incident happened when I was checking in at the front desk. It took forever. There were two people checking in and only four in line with me but I must have waited at least 30 minutes to get my turn. The rooms were a little dated but clean and quiet. So that I would give a plus. They had a swimming pool on the top floor which was a nice. Overall my experience was just okay I would give it a three star.

Self

10/10

Exceptional

15 Apr 2026

Yue Yuan Geneve

Didn’t have breakfast

Self

8/10

Excellent

13 Apr 2026

DEAN

Everything ok, as expected

Partner

6/10

Pleasant

10 Apr 2026

Diana

The hotel is old, and the shower drainage doesn't work properly. The location is a bit far from the MTR station, but there's an airport direct bus (A20) diagonally opposite, about a 5-minute walk away.

Family

8/10

Excellent

04 Apr 2026

Ming

Yes. Shop is nearby very convenient. Will recommend stay next visit

10/10

Exceptional

03 Apr 2026

Dale Richard

Our fourth time at the Metropark. It’s always been a great place to stay. Very clean and comfortable. Close enough to Nathan Road and Mong Kok without having to be in the thick of it. Plenty of places to eat and shop nearby, and Ladies’ Market not too far away. Several MTR stations within a 10-15 minute walk.

Partner

10/10

Exceptional

24 Mar 2026

Christopher

I did not use the airport shuttle (I didn't even know about it!). The breakfast buffet is awesome and worth the extra UK$100 each day. You can get everything and eat as much as you want. I never got a chance to check out the Metropark Kowloon Club on the 17th floor, and wish I knew more about that too. Anyway: great room, clean, great staff, convenient location!

Self

8/10

Excellent

23 Mar 2026

Jui Chun Heidi

Acceptable but not perfect

Friends

8/10

Excellent

21 Mar 2026

Peter T

Yes

Family

8/10

Excellent

21 Mar 2026

Peter T

Yes

Family

6/10

Pleasant

17 Feb 2026

Suetngan Fiona

The Hotel n guest rooms are pretty dated. Offered basic amenities. Room size is pretty large in HK's standard. 15 min walk to the nearest subway station but offered shuttle bus to station on an hourly basis.

Family

8/10

Excellent

15 Jan 2026

Miranda

The thermometer is not very good. No heater. The other is good

Leisure Family

6/10

Pleasant

04 Jan 2026

Teodoro

Nobody available to clean the room.
Our room was not clean for 4 days

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Dan

Rooms were nice

Business Partner

2/10

Poor

02 Jan 2026

Lansha

Hotel is very old, dated. Smelled of mildew and always damp. Mold in sleeping area and in washroom. Not clean at all. Hard to sleep as you had to have the fan blowing which just blew the smell around the room. I was there for 1 week and it was too long.
Concierge staff was great. That was the only highlight to this hotel.
For the price, I suggest you look for another place unless mold, unhealthy condition, and uncleaned rooms are on your list !

8/10

Excellent

24 Dec 2025

Stephen

Rooms were clean and had everything that I needed. Nice to have a gym but pool was too small for an actual swim. The staff all very nice and helpful.

The hotel itself is a little bit out of the way from the hustle and bustle of mong kok restaurants which was a slight downside. Also quite often the smell of cigarettes in the communal areas outside my room and around lifts which I really didn't appreciate.

Leisure Self

8/10

Excellent

24 Dec 2025

Corvin

The room is big

Leisure Family

10/10

Exceptional

23 Dec 2025

Albert

Overall is pretty good will recommend to my friends.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Raymond

Everything was fine except housekeeping never replaced the used coffee cups…

Leisure

10/10

Exceptional

18 Dec 2025

Albert Kam Piu

I like it,will book again on my next visit:)

6/10

Pleasant

18 Dec 2025

NELSON

the electric outlet not useable, varpet not clean

8/10

Excellent

17 Dec 2025

Cee vee

Yes very clean room , good staff the bellman were excellent at giving directions
We stayed over a week and house keeping didn’t fill the shower soap on then last two days

10/10

Exceptional

16 Dec 2025

Raymond

Everything is satisfactory. No complaints

8/10

Excellent

16 Dec 2025

PIRATHAB

Check in staff are not proactive in helping out guests. When we were checking out, misunderstood our room number and asked us whether we were “ong family” while we certainly look Indian.

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Ricardo

It was conveniently located to a lot of good restaurants and tourist attractions

Self

8/10

Excellent

11 Dec 2025

Garry

I enjoyed my stay at the hotel.

Leisure Self

6/10

Pleasant

08 Dec 2025

Wai Keet

The hotel was average, small space. The most importantly the location was terrible for travellers especially with young children's or elders.
The MTR is so far and i would say the hotel surrounding was quite remote nothing much to shop and see unless you walk a 8 to 10 mins to mongkok. Yes the hotel make an effort to provide shuttle bus but its only at every 1 hour. How many 1 hour does the travellers have while on holidays? Should consider every 30 mins slot.

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Sam

It was convenient and easy to get around in.

Leisure

8/10

Excellent

05 Dec 2025

Anna Kit Har

Room clean and staff nice.

Leisure Partner

8/10

Excellent

03 Dec 2025

kai

Clean room

Leisure Family

4/10

Poor

23 Nov 2025

Lorraine

6 night stay and bed was only made once. Cups were never cleaned, tea never replaced. Only given new towels every day

Leisure Family

6/10

Pleasant

19 Nov 2025

Preaw

Need and update hotel

Leisure Family

6/10

Pleasant

13 Nov 2025

Dong Tong

The hotel is in good location where you can take public transportation easy. The staff is friendly. The room is small but the room old and need updates.

The pool and gym is small.

Leisure

10/10

Exceptional

13 Nov 2025

Wai

The hotel is a bit dated but clean and great value for money. Walking distance to shops, train station and restaurants are close by.

Self

8/10

Excellent

13 Nov 2025

Winnie

Good housekeeping

6/10

Pleasant

06 Nov 2025

Lily

Room is fine, except A/C in that particular room was so freezing that we’re almost turned into icicles. In-house technician came, adjusted the thermostat which didn’t help after all.

Room access card failed 2 times during our 4 day stay - which was a hassle for us as well - needed to run down to reception to re-activate.

Leisure Family

8/10

Excellent

01 Nov 2025

jill

Great location

Partner

8/10

Excellent

30 Oct 2025

Meiling

Hotel was nice but a bit out of the way. They had a shuttle service to Mongkok which was great. The hotel is a bit outdated.

Leisure Family

6/10

Pleasant

27 Oct 2025

Nigel

Clean room with nice cold water pool. Ten minutes walk from ladies market.

Leisure Family

10/10

Exceptional

26 Oct 2025

Dennis

Nice. Walkable

Friends_and_family Friends

8/10

Excellent

24 Oct 2025

Julian

Not satisfied with gym, broken bicycle

Leisure Partner

8/10

Excellent

19 Oct 2025

SEAN

Service at the hotel was good and we were very happy with this.

The hotel building itself is getting dated and the light switches are oddly arranged in the rooms.
The carpet in some rooms and certain parts of the hotel is old and smells musty, like an old cinema.

Location is good, being near a lot of shops in the Mong Kok area, but not near the MTR. The location is good anybody happy to walk around the shopping district.

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

wing

Arrived at 8:30AM, front desk staff checked us in, not needing to wait for the 2PM check-in time. Hotel staffs were friendly and knowledgeable. The room was clean. The hotel is a bit dated, bit the room was clean and quite. The date we checked in the hotel, it was the typhoon Ragasa hitting Hong Kong the hardest, but we didn't hear any wind noise from our room. It is a nice hotel, will stay at this hotel again next time we are in Hong Kong.

Leisure Family

6/10

Pleasant

22 Sep 2025

Kenny Fu Tak

Old and dirty. Check-in staff can't communicate properly

8/10

Excellent

03 Aug 2025

Normita

Good Customer Service

Leisure Self

8/10

Excellent

24 Jul 2025

Martin

There was one cockroach in the elevator. Otherwise, all was good and very good.

4/10

Poor

20 Jul 2025

YAU PING

Very old hotel, the swimming pool and gym room are not up to the standard.

10/10

Exceptional

12 Jul 2025

Jennifer

Staff were friendly and the hotel was clean. It’s also convenient for dining.

Leisure Family

10/10

Exceptional

02 Jul 2025

Ting

Efficient and seamless experience

8/10

Excellent

23 May 2025

Rebecca

It is not close to the subway stations

Leisure Family

10/10

Exceptional

12 May 2025

Richard

Very clean rooms and accessible to transfortation.

Leisure Family

6/10

Pleasant

02 May 2025

Michael Angelo

Some of the staff are not friendly.

Leisure Family

10/10

Exceptional

30 Apr 2025

Ping yee

Everything good

Leisure

10/10

Exceptional

26 Apr 2025

Rosemary

It will be beneficial if shuttle bus could run every 30 mins instead of one hour.

6/10

Pleasant

26 Apr 2025

Si Mui

Local is good to walk to Mong Kok ladies market or the local shopping centre.
My son really enjoyed using the pool during our stay.
Deco is quite outdated and really do need some work. The room temperature was fixed and couldn't change which was annoying. The curtains and shade was half broken so wouldn't close completely.

Leisure Family_with_children

10/10

Exceptional

25 Apr 2025

James

This hotel was very reasonably priced and within easy walk to the nearest MTR, however the hotel also does free shuttle to MTR of you do not wish to walk. Luggage storage and late checkout was required and easily arranged. Very clean and well organised however the rooms are dated and could do with redecorating. All in all a very comfortable stay.

Leisure Partner

8/10

Excellent

20 Apr 2025

Antonio

Not too conveniences

Business Family

8/10

Excellent

06 Apr 2025

Eddie

what you pay what you get

Leisure Family

10/10

Exceptional

04 Apr 2025

Varinder

Good

6/10

Pleasant

03 Apr 2025

Sanjev

Rooms were not cleaned even though we asked for the room to be cleaned. No bottle water provided with the excuse plastic ban but in the shops they sell the same plastic bottled water. Staff were not helpful as we wanted to book some tours and we were signalled to go away. Need some English speaking staff

Leisure Family

10/10

Exceptional

13 Mar 2025

Karen Ann

Very happy we chose this hotel! Housekeeping lady is so nice. Room is big, bathroom is clean. Complete basic needs. They use balmain paris and super nice to use and smells so freakin good!!! so we bought a few shampoo and body lotion $28/piece only!! Availed breakfast buffet for only $100/person. Every day housekeeping they replenish every towels and slippers. Xiexie!!

Leisure Family

10/10

Exceptional

10 Mar 2025

ANA

Thank you to the wonderful hotel staff for your attentive service and warm smiles. ❤️❤️

8/10

Excellent

24 Feb 2025

Roger

Very Pleasant stay

This is the second stay at this hotel. Convenient location to surrounding areas, easy access. Sadly, shuttle service for drop off at Kowloon station for AirPort Express is no longer available.

Partner

8/10

Excellent

23 Feb 2025

Annissa

The rooms are quite spacious for HK - the two of us are able to fully open both large suitcases to pack and unpack. The location is tiny bit inconvenient - about 15 min walk to the closest MTR but the free shuttle and many bus options serve as great alternatives.

Leisure Family

10/10

Exceptional

20 Feb 2025

Norman K

I like the way they take care of the check in and check out process, and I like the restaurants in the hotel, and I like the people in the reception, they are very helpful and friendly, the room services and house keeping are very good, and the room is very good, Metropark Kowloon hotel is a very good hotel to stay at.

10/10

Exceptional

04 Feb 2025

Martin

Everyone was perfect in all departments I will be staying there again

Leisure

8/10

Excellent

01 Feb 2025

Mike

Close to the subway and lots of nice little shops. Close to night markets and one feels very safe walking the streets are night.

Leisure Partner

8/10

Excellent

15 Jan 2025

Loi

Free shuttle bus from ferry port.

Leisure Partner

6/10

Pleasant

13 Jan 2025

henry

The floors in they room was really dirty, safe did not work, furniture was old, washroom needs some updating. Staff was polite. Checkin is one floor up from lobby. Very convenient to a train station (5 min walk to mongkok east station) shuttle was also available to mongkok station.

Leisure Family_with_children

8/10

Excellent

11 Jan 2025

Tiffany

The furnitures in the room were old, rust and mold. Mattress was dipped and a little hard to sleep on. However, the hand held shower head was great. The area of the hotel is where you can go to the Main Street to find anything to eat and buy.

Leisure Family

8/10

Excellent

02 Jan 2025

Ka Yeng Ida

In a quiet neighbourhood. They provide shuttle bus to MTR station. Also walkable.

10/10

Exceptional

29 Dec 2024

Anna

Helpful staff!

10/10

Exceptional

26 Dec 2024

HUI LIN

Clean safe convenient easy go shopping

Leisure Family

8/10

Excellent

19 Dec 2024

Allen

The area is very good

6/10

Pleasant

18 Dec 2024

Abe

Ok for a single night stay but would prefer other accommodations.

Leisure Family

8/10

Excellent

16 Dec 2024

Ayumi

10-15mins from MTR station.
In front of hotel, there is supermarket, 7-11 is located at close to hotel as well.
I encountered big group tourists, at ground floor, elevators, those were occupied with them. This hotel seems to engage with CH travel agency.
if you would like to avoid \"big group\", better not staying this hotel group.

Leisure Self

10/10

Exceptional

15 Dec 2024

STELLA

This is always the choice of my hotel whenever i come to hong kong

Leisure Family

2/10

Poor

13 Dec 2024

LING

Dirty, old hotel with no convenient in room suply
Inconvenient location.
I never go back there

Family

8/10

Excellent

09 Dec 2024

STELLA

The facilities need update

4/10

Poor

02 Dec 2024

J

Cheap but not cheerful

Quite well located, but this hotel is clearly past its prime and so I can't recommend.

To start off with, the check-in desk is on the first floor not the ground floor, and you can't walk or use the escalator to get there, as it was all blocked off. Judging by other reviews, the escalator has been broken for a period of time without being fixed- a clear analogy to the rest of the hotel unfortunately.

The staff were quite friendly, but unfortunately didn't speak english very well. I realise I am in a foreign country of course, but your front office staff should be able to speak good enough english for those who don't speak cantonese or mandarin.

The room itself was OK, but the a/c was stuck at a too cold temperature the entire time. My friend in another room noted his a/c was also stuck, but at a too high a temperature!

The hotel (in the name of being green) noted that they would not refresh your towels unless you put them in the bathtub. I had no bathtub, so didn't get them refreshed! You also don't get ANY cleaning of your room unless you explicitly call room service every time- a pain.

Overall, this hotel wasn't great, and I can't really recommend.

Self

2/10

Poor

29 Nov 2024

Andrew

No cleaning services. No free drinking water. Bathroom smelled terrible

10/10

Exceptional

26 Nov 2024

Yin

Nice staff, worth for the price

Leisure Family