Lucky Hostel

8/10

Excellent

27 Jun 2019

Verified traveler

Close to transportation and convenient. In the middle of the main area.

Friends_and_family Family

6/10

Pleasant

15 Apr 2019

Jen

Good location & the bathroom is pretty spacious compared to most of the other guesthouse in HK. The service rendered was indeed a great disappointment , a not so polite receptionist was not so helpful. Late checking - in is not encouraged, Only till 9.00 pm. We were thankful for them to call us.Anyway it was a pleasant stay with a strategic location & a clean room. Thank you.

Leisure Partner

4/10

Poor

09 Jan 2019

Verified traveler

The location is pretty good. It looks like too old and tired.

Leisure Self

4/10

Poor

30 May 2018

Chun Man Eric

An overall less than pleaseant stay for the price

Extended for one night as I was not feeling well, made the booking online and called the Reception to inform them that I have extended my stay for one more additional night. I was promptly informed that I would not be able to stay in the same room and had to check out and go to another building where another room was \"prepared\" for me.

The new room was not very clean and lacked basic amenities such as toilet paper, toiletries or a kettle.

6/10

Pleasant

10 May 2017

Eddie

In the heart of Kowloon with public convenience \n

Small hotel like this is hard to find above average, but, this one is over average !

10/10

Exceptional

02 Mar 2017

Peter

Nice hotel for central Kowloon.

Very nice hotel staff in this hotel. She is very friendly to all guests all around the world.

2/10

Poor

03 Dec 2016

Swee

No Rating Hostel

this is definitely not a place to stay for any kind of traveler. No service, condition dirty, poor air condition, very old beds, towels stained, etc..

8/10

Excellent

17 Aug 2016

Verified traveler

Room space was small , nevertheless our stay was okay.Owner was good too.

2/10

Poor

07 Aug 2016

Mihael

They should close this place.

We were so frustrated that we had to leave and find other place to stay. To bad that we paid in advance. Bathroom was mouldy, very dirty, no fresh towels, room was filthy, warn out, smelly, A/C was leaking... We do understand that we didn't pay much, but at least they should clean the room time to time.Better stay away from this hostel.

Partner

4/10

Poor

02 Jul 2016

Mr. Kornpruet

Nice owner of the hotel, Mr. Lee

On late night of my last day before I was taking flight back to my country, I forgot my Tablet in the bedroom.
Unfortunately, this hostel has a main gate which can be passed only their guests. the guest will be provided the main gate's key for entering the hostel at night because the owners of the hostel will not stay there 24 hours, they will go back to their home nearby the hostel at night.
As my accident, I already checked out and gave hostel's key back to owners. So I could not go inside it again. Luckily there is a local phone for the guests, then I try to call them because it was already midnight, they went back and nobody was in the main room to open the main gate for me.
They picked up the phone and they said they will come to open soon. After that I waited for 20 minutes, he, Mr. Lee came tiredly seem like he was running for a long way.
So I was so impressed for his action and help. Even thought physically his face looks aggressive and he cannot speak English, but he is very helpful. He tried to help us whatever we asked for. So finally he open the main gate and my bedroom. Then I got my Tablet back and cough my flight on time on that night. I would like to say I was very appreciated.

2/10

Poor

21 Apr 2016

Nathanael

Horrible stay

I have stayed at many small budget hotels/hostels in this building and around Kowloon and I have never had such a bad experience. The room was dirty and smelled of mold and cigarette smoke, the bathroom was outside the room across from the front desk, the air conditioner barely worked, the bed was very uncomfortable and the bedding was not clean. I tried to switch rooms myself and then hotels.com tried again for me. No other rooms were available. I would have moved to another hotel but was pressed for time. The front desk staff was surly and unpleasant. How this is a two star hotel is beyond me.

2/10

Poor

17 Apr 2016

rogie

old and dirty hotel

its all dirty and no staff during the night. when you see see bed you find it clean but once you lay down you will find it dirty because its itchy. towels are hard obviously didnt use softener. trip was good but unfortunstely lucky hostel is the annoying part. it was convenient hotel though just below the hotel is a bus stop to the airport

2/10

Poor

18 Dec 2015

WWeera

Only a shelter when you have nowhere else to go

Good points:
1. Location - near MTR station, bus stop, and markets.
2. Complimentary Wifi, but the signal is not stable especially at night.
3. Flexibility - I was allowed to check in early as the room was available. The owners, Helen Yeh was helpful, and Mr Lee was fine despite language barrier and always-angry personality.

Bad Points:
1. The hotel and room condition - Very very tiny, only a solo traveler could survive. The toilet was unacceptable. Seems like the bed and pillow sheet were reused without being cleaned. Guests with allergies must avoid due to dust in the room.
2. The building condition - very old and the lift was slow and bad. Not vey safe.
3. Facility - hair dryer was provided, yet it was for public. That means you have to blow dry your hair at a tiny hall way in front of someone else's rooms.

6/10

Pleasant

12 Dec 2015

John

Cheap for a reason, and that's not necessarily bad

Lucky Hostel is cheap for a reason. It's not exactly the kind of place you'll go to unwind while being pampered. You get a tiny room with barely enough room for the bed, and you get a small bathroom with one of those shower \"boxes\" attached to the wall, showering all over the toilet and the rest of the bathroom. That's it. The room is reasonably clean, though, which is all that I think really matters.

The one major complaint I had was in regards to checking in. This place seems to be run by a husband and wife. I showed up around 10:30 PM, and neither one was available. There was a phone attached to the front door, though. I picked up and dialed 0. I heard some buzzing that seemed to indicate I had dialed the wrong number. I hung up. The phone suddenly rang. A man said he'd come.

Sure enough, a guy eventually showed up, looking like he'd stepped out of an 80s hair metal video. He let me in and explained everything in broken English. He then asked for a HK$100 deposit. I wasn't expecting that. He called his wife, who apparently has a better understanding of English. I talked to her. She said I didn't have to worry about the deposit. She then spoke to him, and he thanked me and left. Odd, but hey, at US$30/night, it's hard to feel ripped off.

Would I stay again? Sure. Would I recommend it to others? That depends on what they want. If you just need a cheap place to lay your head, you're good. If you need more, you may want to look elsewhere.

6/10

Pleasant

05 Nov 2015

Alfredo

hong kong is cray

... Your standard hostel, pretty much.

Partner

8/10

Excellent

16 Oct 2015

Verified traveler

Simple clean room

Had everything we needed. Don't expect too much for the price.

Partner

6/10

Pleasant

19 Sep 2015

Verified traveler

Not the cleanest place but comfortable; overall OK

There was no shaving mirror in the bathroom but after some negotiation, one was provided. The place could be cleaner and the room was a bit noisy, but that could be expected given the low price.

4/10

Poor

11 Sep 2015

Aussie

You get what you pay for

Small, room. Very central. The rat in the foyer was an added extra!

8/10

Excellent

17 Jul 2015

Mark

Small but fine

A very very small room, but actually fine!
We didn't need more than that. Shower was fine, water was hot.
The bed was a bit hard, but thats all. In general we were happy - it is after all just a place to sleep!
The location is perfect, close to train station and a busy area, close to markets, and even with a 24h busy street outside your door, you didn't get disturbed from noise because you were so far up in the building.

Partner

4/10

Poor

12 Jul 2015

suk yin

good for the budget traveller

How much you paid, that's what you get. For the price, it's worth to stay.

Family

6/10

Pleasant

17 May 2015

Anirban

Mongok stay

For me I was alone travelling to Hong Kong . The room is very very small . no room service. However , if you are planning to spend most of your holiday time outside the hotel who cares about room size ? For single person it is okay and located among the posh locality of Mongkok.

10/10

Exceptional

29 Nov 2014

Verified traveler

Comfortable and clean hostel

It is good service and comfortable hostel! The staff are friendly！it is to go everywhere with many near hostel!

2/10

Poor

22 Nov 2014

Young Couple

Worst Hotel Ever

The reception is in another place you must call before arriving otherwise nobody won't wait for you, the hotel located is on an old building 13th floor, if u come at peak hour when all residents of building has finished their jobs, you must wait for 20 minutes to use lift, toilet and bed smelling more than bad, the view of your room will be nasty.

4/10

Poor

18 Jun 2019

Verified traveler

非常惡劣的服務態度
不舒適的住宿

8/10

Excellent

02 Apr 2019

Verified traveler

預期外的好

房間和浴室意外的乾淨和大
有公共冰箱和水可以用
反應了前幾天Wifi不穩的問題有明確的處理
不過要自備牙刷和毛巾之類
附近的飲食消費比港島便宜很多

2/10

Poor

02 Mar 2019

Verified traveler

お金払ってるのに、エクスペディアとの連携がなってないのか、おばちゃんに泊まれない、払っていない、と言われ追い出された。仕方なく他のホステルを取りました。

Friends

8/10

Excellent

19 Jan 2019

Verified traveler

宿泊前日にホテルの人から突然LINEが来ました。「何時にホテルに到着するか。」「あなたが予約したのは、最後の一部屋だから、シャワーとトイレは部屋の外にある。」という内容でした。「私が予約したのはシャワートイレ付きのダブルルームだ。ネット予約時にそう書いてあった。」というと、シャワートイレ付きの部屋を用意できるとのこと。用意できるならなんでそんなこと言うのだろう？
　チェックイン時間も、ネット予約時には11時までで、エクスペディアで予約をすると12時までokとあるのに、「最終チェックインは10時までだ。」と言う。エクスペディアのバウチャーに写真を送ると「すみませんが、なるべく早くチェックインしてください。」と言われました。
結局すべてがホテルの都合・・・。
　実際には予約した通りの部屋を用意されていましたし、設備や清掃も行きとどいていたので結果的には良かったです。フロントに人がいないことが多いので、用事がある場合はなるべく早く言った方がいいです。ドライヤーも用意されていますが、廊下に供用のがあり取り外せないようになっているので、それが嫌な場合は自分でドライヤーを準備することをお勧めします。供用のウォーターサーバーがあります。
　ホテルの場所はとても便利です。近くに24時間スーパーもあるし、2つの駅も利用可能、空港から、空港までのバスも近くにあります。騒音ですが、ビル自体は静かでした。ネイザンロードの車の音も、防音窓のため大分緩和されます。セキュリティティーもOK。
総合的には大満足です！また泊まります！

6/10

Pleasant

16 Nov 2018

RIKA

少々わかりにくいです

6/10

Pleasant

27 Aug 2018

KAI CHENG

地點方便，品質一般般

6/10

Pleasant

28 Nov 2017

Verified traveler

Near MRT and shopping street

The hostel is near MRT exit A1 and B1. The rooms has air con ,water heater. The hair dryer and hot & cool water dispencer is at the center.
The location is near the shopping street. The lift at the building are rather old but still ok. The staff is very nice. She sent me the information how to go to hostel that’s very useful for me.

4/10

Poor

17 Oct 2017

Burin

บรรยากาศห้องพัก

เล็กมาก ไม่มีแม้ที่จะยืน และรูปห้องตอนจองกับความเป็นจริง ไม่ตรงกัน ไม่มีหน้าต่างสักบาน ไม่ตรงตามที่จองสักอย่าง

4/10

Poor

01 Jul 2017

Verified traveler

工作人員無禮

工作人員非常之無禮貌，態度差劣，替友人訂了兩間房，但不在同一大廈內，極之不便。房間太小，尚箅整潔，而地點很方便，價位屬平，但要人受氣的話，我情願找過第二間。

Family

4/10

Poor

22 Mar 2017

Girts

Tiny and budget hostel

Owners should inform their guests, in which floor is this hostel, because it is very hard to find. Floor 13, by the way :)
Room is unbelivable small, but everything is clean. Good wifi. Towels was not in the room

Family

6/10

Pleasant

27 Aug 2016

Verified traveler

예약이,,,

도착하니 방이 찼다고 인근 숙소로 소개해 주었습니다. 다행히 소개받아 간곳은 나쁘지는 않았고 교통도 편리했습니다. 하지만 예약관리가 잘 안하는곳인가 하는 생각이 들더군요.

2/10

Poor

01 Aug 2016

mordicus

taudis a eviter

ce monsieur nous a reclame une caution pour nous remettre les cles d une chambre que nous avions deja payes.
de plus la chambre est plus un cagibi qu une chambre d hotel ou il n est pas possible de faire deux pas.

Ce monsieur ne parle pas un mot d anglais et appele les policiers pour nous mettre dehors a 11h20,apres nous avoir reveille a 11h pour nous demander de partir.

En gros et court:NE JAMAIS METTRE LES PIEDS LABAS

2/10

Poor

01 Aug 2016

Yuko

ここは だめだ。

同じ階に (受付は香港の13階だったかな。でも、部屋は香港式2階になって、)同じ階にはカラオケとお姉さんがサービスされる、
バーみたいなのがあり、歌がはじまると寝られない。夜中、下水の臭いに息苦しくなりめが覚めた。が、部屋を変えてもらうのに1時間をスタッフどうしのけんかで、邪魔されオーナーが来たら、+50$でどう？と、言われる始末。寝るだけのために滞在したが、寝ることもままならない。

Family

10/10

Exceptional

21 Jul 2016

wai ling yan

Excellent service with budget hostel!

This hotel is very good, we do not know the way, they have made guidance to us. During we stay they service us warmly, very .After stay, we feel the place was very clean and quiet,it very good to give them 100 points!

6/10

Pleasant

16 Jul 2016

Verified traveler

Closed with shopping and value for money

closed with mtr and shopping centre,value for money

Family

2/10

Poor

10 Mar 2016

Verified traveler

料金は高いし、サービスは最悪

駅に近いので、観光には比較的便利ですが、両替等も考えれば尖沙咀の方が優れていると思います。また、同等のホステルであれば宿泊料は尖沙咀の一部のホステルの方が安いし、清潔でサービスも断然良かった。今後は尖沙咀の一部のホステルを利用します。

8/10

Excellent

07 Mar 2016

Verified traveler

Value for money

Great accommodation for the price. Close to public transport, market and food. Also walking distance to many other great areas.

8/10

Excellent

27 Jan 2016

Verified traveler

交通の便がよく、どこに行くにも便利です。部屋は広くはないが、必要最小限のものはそろっているので、割り切って寝るだけの場所と考えれば割安だと思います。

2/10

Poor

06 Jan 2016

Verified traveler

只有便宜這項優點

空間超小，兩人床也超小。大樓的電梯很晃，感覺很危險。老闆態度很不友善

Family

2/10

Poor

16 Oct 2015

Ryosuke

まったくおすすめできない

過去20か国以上で様々な宿に滞在経験がありますがこの様なひどい想いをしたのは初めてです。
長文になりますがお付き合い下さい。

まずHotels.comから予約を入れたところ、深夜にも関わらず当方の携帯に電話がありました。
宿のスタッフからで内容としては部屋の空きがないから返金したいとの事、揉めても仕方ないので了承したら今度は当方の銀行口座を教えろと要求。
なぜHotels.comを通じて返金しないのか尋ねたが要領を得ない。
後でわかったことだがこういったケースは宿側にペナルティが発生するためそれを避けようとした様だ。
口座送金を断ったところ今度は現金を取りに来る様に申し出があり呆れてしまった。

Hotels.comを通じて再三クレームをいれた結果、予約したダブルルームからファミリールームへアップグレードのオファー。
部屋が広くなるだけだという点を確認した上でアップグレードを了承。

さてチェックイン当日、宿に着くとスタッフがいません。
幸いな事にその宿に滞在している他のお客さんがスタッフの携帯を知っていて助けてもらい30分ほど待たされてチェックイン。
部屋はファミリールームとは名ばかりの2段ベッドでスペースをほぼ占領されている小部屋。
しかもダブルルームではデフォルトな室内トイレ、シャワーがありません。完全に騙されました。
共同のトイレ、シャワーには髪の毛が散乱しており掃除もろくにされていないのは一目瞭然です。
再度Hotels.comに抗議しましたが祝日という事もあり他のホテルは手配されず。
ベッドシーツもきれいには見えなかったので仕方なく新聞紙を敷いて寝ました。

二人のスタッフをみましたが英語を話すのは内一人だけ。
上記の内容をクレームしたところ逆ギレする始末で話になりません。

どうしても1円でも節約したい方、バス停の目の前でなければ嫌な方(唯一の良い点です)、旅先での貴重な時間を無駄にしたい暇で暇で仕方ない方、トラブルが好きな方、以上に当てはまらない人には絶対に勧めません。絶対にです。

チョンキンマンション内でもここよりは何倍も良い宿が山ほどあります。

Partner

10/10

Exceptional

07 Sep 2015

Verified traveler

At a good location in MongKok. Nice and friendly place, good atmosphere. Service good

6/10

Pleasant

25 Aug 2015

Soph

交通便利的旅店

適合短期旅行、探索香港的人居住!靠近旺角地鐵站，女人街也在附近，出旅店門口就有公車站牌!吃住交通都很方便~雖然房間有點味道，但是這不影響我們的玩樂興致~

6/10

Pleasant

16 Aug 2015

Kar Wing

職員態度親切

升降機比較細部,大堂較熱

Family

6/10

Pleasant

25 Jul 2015

Amy

Ejerne var slet ikke venlige fra ankomst. Men til gengæld var værelset okay. Men vil aldrig komme tilbage til dette sted.

Partner

8/10

Excellent

16 Jul 2015

KEN

交通の便がよく使いやすいホテルです

このホテルのある旺角エリアは下町で、食堂やフルーツ屋などの価格が安い上に、ホテルが駅のすぐそばにあるので、とても使いやすかったです。連泊をしましたが、玄関の鍵と部屋の鍵をセットでもらって、あとは管理人がいないことが多く、自由に部屋を使えるのも気楽でした。スタッフの人も親切で、チェックイン後の荷物預かりも無理なくできたので、また次回も利用したいと思いました。

6/10

Pleasant

25 Jun 2015

Felix

Billigt och smidigt

Helt okej ställe men de luktade soppor och rökelser. Men de av nära till tunnelbanan och massa saker att göra.

Family

10/10

Exceptional

24 May 2015

Verified traveler

人は良い

写真の通りの部屋と設備。お湯は豊富、エアコンは三菱製でうるさくない。ビルのエレベータはぼろい。近くにコンビニは無いがスーパーが2つある。parknshopの方が品揃えは豊富。