Name: Esplanade Hotel Llandudno
Address: Glan Y Mor Parade, Llandudno, GB

10/10

Exceptional

14 Jul 2026

Martin

Very helpful staff I was well looked after booked again for another week in october

Self

10/10

Exceptional

14 Jul 2026

Kartykayan

One of the best stays in Llandudno, made even more memorable for our family by the reception staff who helped us to extend the stay by one more night at a reasonable price. The premises were clean and our rooms well-maintained. Next time, we would stay on the other side facing the sea :-)

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Rick

Rooms are nice and big. The carpets are heavily stained and dirty. Staff were okay, nothing bad but nothing wow.
Bar staff was nice. Restaurant looked lush.
Location is perfect. Breakfast was very expensive so went out for it.

Family_with_children

4/10

Poor

11 Jul 2026

Nigel

The owners had clearly spent money on the restaurant and bar area. As soon as you went through the doors to hotel the carpets were worn with some trip hazards and marks all over them. The bedrooms were not clean with bird poo on the outside window which had clearly been there a while. Internet did not work in bedrooms or downstairs. TV did not work with only three random channels. Cleaners did not remove any dirty empty glasses. In all a very disappointing visit. The website cleary is misleading.

Partner

6/10

Pleasant

04 Jul 2026

Elaine

Room was very warm and not all old windows opened. Very dirty carpets everywhere except restaurant. Excellent breakfast . Expensive for the room standard. Very bad for parking

Family_with_children

10/10

Exceptional

03 Jul 2026

Madhumita

The staff was very helpful and lovely.

Friends

10/10

Exceptional

29 Jun 2026

Caroline

Location fantastic, parking a bit of an issue and stair carpets could do with a clean but overall highly recommended place to stay

Family

8/10

Excellent

28 Jun 2026

Kelly

Lovely big room. Lovely bright white towels and sheets however the rooms could do with updating.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Janet

Room Was small,and single beds need updating ,o nly one pillow on each bed,window doesnt open properly, on expidia website it says parking, but you have to go into complete details to find out limited parking only, i would not have booked this hotel had i known, overall very disappointed

Partner

10/10

Exceptional

22 Jun 2026

Marion

Excellent start to finish some staff nicer than others

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Irina

Very helpful staff

Partner

10/10

Exceptional

02 Jun 2026

Geoff

Great place to stay, friendly staff, local to everythinf

10/10

Exceptional

31 May 2026

Geoff

Nice hotel but room was a little small.

Friends_and_family Friends

8/10

Excellent

30 May 2026

Michael

Nice room with a sea view, breakfast very good, all the staff were great, if I was to have a moan it would be the WiFi is a bit hit and miss, but didn't really matter, I would definitely go back.

6/10

Pleasant

29 May 2026

Pauline

The staff is very nice. The location is convenient to go anywhere.

Friends_and_family Family

10/10

Exceptional

21 May 2026

gordon

The hotel was clean the staff were amazingly helpful and considerate, the breakfasts were great quality with plenty of choice. The door people were cheerful and welcoming. Thankyou everyone

Family

10/10

Exceptional

14 May 2026

linda

Checking was smooth and the member of staff was very friendly

Partner

10/10

Exceptional

13 May 2026

Sila

I liked it and the restaurant workers too. And the people there are also friendly.

Family_with_children

10/10

Exceptional

05 May 2026

Harsha

All good

Family_with_children

10/10

Exceptional

01 May 2026

Wendy

We have stayed here many times. We love this hotel. Close to the pier and town. Lovely surroundings. Lobby clean and tidy, smart in appearance. Fantastic quiet room, located in the back of the hotel (as requested). Very peaceful and comfortable. The staff as always extremely friendly and helpful. Breakfast fresh and tasty. I would of preferred a bit of fresh fruit for an option but overall very happy with it. My husband couldn't finish all the breakfast (which doesn't happen often :) ) Bonus = parking. Great one night's stay. Thank you.

Partner

10/10

Exceptional

10 Apr 2026

Victoria

Lovely hotel with modern decor and clean facilities with complimentary water, tea and biscuits in the room each day. The staff were very friendly and helpful and recommended a few things to do with our daughter. We didn't have breakfast during our stay as we wanted to try some cafes nearby but the restaurant and breakfast area looked lovely. They allowed us to store our luggage both when we arrived and on our last day which we appreciated. The hotel is well situated right in the central area of the town in walking distance to the beach, the pier and shops. Overall we had a great stay and would highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Faith

Staff were very friendly. The complimentary in room refreshments where also quite decent, The room itself was fairly modern the beds where comfortable too, we didn't try the food but the dining room and toilets downstairs where very modern and refined, if say the only downside was the actual in room toilets as they weren't as modern also no smart TV if your hoping for one of those.

Partner

8/10

Excellent

05 Apr 2026

Muhammad

We had a family stay at this hotel and overall had a pleasant trip, though there were a few areas that could be improved.
The highlight of our stay was definitely the scenic sea view, which was absolutely beautiful and made the experience more enjoyable. Although we spent most of our time exploring and mainly returned to the room to sleep, the view was worth appreciating.
However, we were slightly disappointed with the condition of the room. The toilet door handle was broken, and the bathroom only had a shower area with a child safety look a like door and curtain—there was no bathtub. Slippers were not provided, and the carpet did not appear to be well cleaned or maintained. The room was also quite warm, and we were informed that the temperature was centrally controlled, so we couldn’t adjust it ourselves. We had to keep the window open to cool the room down.
There were tea and coffee facilities , but no fridge in the room, which would have been convenient.
On a positive note, the staff made a big difference to our stay. They were polite, helpful, and very cooperative throughout.
Parking was another challenge. Finding free parking required some effort, and the parking opposite the hotel was only free during specific hours (after 4 pm until 10 am), which was a bit inconvenient.
Overall, I would rate the stay as average in terms of the room, though the scenic view and friendly staff added value to our experience.

Family_with_children

10/10

Exceptional

25 Mar 2026

Julie

A lovely place to stay, close to both the shops and the promenade, breakfast was tasty, the beds were comfy and the Wi-fi good. Would not hesitate to recommend this hotel 😊

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Sally

Clean room, comfortable bed, quiet. All the staff were friendly and really helpful. Hotel restaurant The Goat served excellent food in a modern environment. We left two items behind in our room and we were phoned about it; they kept them safe until we collected them.

10/10

Exceptional

23 Jan 2026

Clare

The staff were very helpful and pleasant. The location on the beach front was fabulous and close to all the shops and amenities. My top floor room was very comfortable and warm with views across the bay. Breakfast was excellent and the staff very friendly and attentive. Great it has a small car park too.

Business Self

6/10

Pleasant

06 Jan 2026

Rachel

Staff very kind! Restaurant closed during visit, no breakfast. Call ahead to confirm availability is best advice for future. Off season and after new years. Uncomfortable temperature control in one of the rooms, wouldn't go below 26 degrees even with system off, window open and fan on. This was a second stay for us at the hotel, and unfortunately was nothing like first experience.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

KEITH

Excellent hotel, lovely welcome, great stay.

Partner

10/10

Exceptional

29 Nov 2025

Paul

Yes very good all round

Leisure Partner

10/10

Exceptional

26 Nov 2025

glenys

Room was spotless

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Tim

Lovely hotel with very clean reception and polite staff. I noticed my duvet cover was marked on arrival but on mentioning this, they replaced it straightaway. Minor issues were that I did not seem to be able to get any cold water from the taps, and the temperature of the room via the climate control unit seemed impossible to change, so the room was warmer than I prefer it.
Overall though, a lovely hotel, very well positioned overlooking the sea and the staff were courteous and helpful.

Leisure Self

10/10

Exceptional

18 Nov 2025

lisa

Staff great specially Sarah with the pink hair she was super. Excellent price at this hotel, breakfast a lot of choice and gorgeous. Thank you love the twins

Leisure Family

8/10

Excellent

16 Nov 2025

Alwen

Lovely welcoming lady receptionist and the young bar staff very polite and cheerful.

Crooked floorboards in bedroom but this added caracter and great space for 3 ladies sharing with 3 single beds.

Coridors and room were really hot when we arrived, we had to open the window and switch off heating in the room, it took a while before it cooled down.

Room and bathroom were basic but clean and very comfy beds.
Can' t comment on food as we did not eat there.
Very convinient for shops, eating and Venue Cymru.

Leisure Friends

10/10

Exceptional

13 Nov 2025

Phillip

A lovely, quality hotel in prime location. The staff were fantastic, very friendly and helpful. This is definitely somewhere I would return to, and recommend.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Maya

The room was too good and the staff are amazing. I really enjoyed the stay. The room was very clean and tidy. Would greatly recommend !

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Michael

Hotel was clean and good

10/10

Exceptional

01 Nov 2025

Jean

Great room rate and great breakfast.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Emma

Such a fantastic hotel, we will definitely be returning! Lovely room in a fantastic location. The hotel was beautiful and the breakfast was just fantastic! The staff were friendly and so helpful and the bar area was beautiful. We had a lovely family break here and would definitely recommend it!

Leisure Family

10/10

Exceptional

29 Oct 2025

Ian

It was all a very pleasant overnight stay.

Business

10/10

Exceptional

29 Sep 2025

Jaz

Good hotel, in a great location for dining and shops.

Leisure Partner

8/10

Excellent

23 Sep 2025

Tony

All was good, if anything just miner the toilet paper was terrible

Leisure Partner

8/10

Excellent

17 Sep 2025

Arron

Llandudno Esplanade Hotel

The hotel, staff and the room were great, my only issue with the room was it's location. I was in the first floor room above the reception area which had ceiling speakers playing music. This sounded twice as loud through the floorboards of my room than it did in the reception area. That said, the staff turned it off later on at my request so I could get an early night. The only other issue I had was with the breakfast, it was quite expensive and because I don't like a few of the things on a full english I asked for just bacon, sausages and mushrooms. I was saddened to see just one item of each on my plate, yes, one mushroom even though I had requested multiples. I would stay at the Esplanade again in a different room higher up but I wouldn't pay for the breakfasts.

Partner

6/10

Pleasant

17 Sep 2025

Susan

Great location,near shops, resturants,pubs and transport.Near to the \"Pier\".Hop on off Bus great.Visited Snowdonia National Park by Bus which was stunning.Overall a lovely seaside resort with plenty of nice places to eat,coffee etc.Also good selection of shops.

Partner

4/10

Poor

11 Sep 2025

Siu On Jerry

Bad hotel room in Llandudno

The room was located in the next building, so we had to take a long walk to the room. The room was so noisy as it was located on the above of the restaurant. The music played till midnight and I couldn’t sleep at all. Not a good experience.

Partner

8/10

Excellent

07 Sep 2025

Margoth

Nice

Leisure

6/10

Pleasant

05 Sep 2025

Carol Ann

Very small room for two people. No glasses in the bathroom otherwise okay.

8/10

Excellent

01 Sep 2025

Rajdeep

The room was nice and clean. We booked a family room.

8/10

Excellent

31 Aug 2025

Mark

Was a nice room, but the bathroom was awful, it looked like a disabled bathroom. Not a family bathroom. Air con didn't work either.

Leisure Family

8/10

Excellent

28 Aug 2025

brian

Stayed on room 305. Few marks on walls which could easily be cleaned off. Beds comfortable and clean bedding. Bathroom very dark but clean. Furniture somewhat at angles due to uneven floor.
Breakfast in the goat varied and fresh and staff Sarah and Gaz coped very well with busy breakfast room on 2 days we stayed. Nothing was too much trouble. Have used restaurant previously and would recommend. Would stay again but request different room.

Leisure Family

10/10

Exceptional

24 Aug 2025

Verified traveler

Fantastic hotel we went as a family
With our 3 children it was excellent

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

michaela

We really enjoyed our stay would highly recommend, just one thought it would be ideal to have a small fridge in the room so we could've stored drinks as it was really warm and something cold would of been appreciated.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Deepa

Amazing stay.

We stayed for 2 nights here. Hotel room was clean. It is very close to the beach and the pier. Staff were amazing. Very friendly and helpful. Breakfast at the restaurant was great and the staff at the goat were amazing as well. We would definitely recommend staying here.

Friends_and_family Family

8/10

Excellent

21 Aug 2025

Jack

Overall, very good. Foyer and restaurant great. Breakfast really good and well worth paying for. Staff kind and helpful. Room perfectly serviceable. Location excellent. A couple of minor points for improvement - hallways shabby with dirty carpets, our room had a wet room / disabled shower - would have preferred normal shower or bath.

Leisure Family

10/10

Exceptional

19 Aug 2025

Nicholas

Perfect place to stay for a weekend away

Leisure Partner

2/10

Poor

19 Aug 2025

Verified traveler

Very dilapidated and dirty

It was so dirty and dilapidated, we spent our first night finding a different hotel. I’m shocked that average reviews are as good as they are. Carpets have tears, fraying, and copious stains. Railing, jambs, and all high touch areas are grimy with chipped paint.

10/10

Exceptional

19 Aug 2025

Amna

Was amazing with beautiful seaside view

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

peter

Only one problem parking is very hard to find other than that the hotel is excellent and the restaurant and bows excellent

Leisure

10/10

Exceptional

08 Aug 2025

Neil

Great location. Parking is very limited. Breakfast very good value. Beds are good....but very tired rooms. Great sea views. Staff are helpful.

Leisure Partner

6/10

Pleasant

05 Aug 2025

Natalie

not great but good location

Internet was really a no go and i needed it this as i am a carer
there was no seat in the wet room
and really big stains on the carpet i. tbe bedroom and all of the hallway floors

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

Ching Yee

.

Leisure Family

8/10

Excellent

01 Aug 2025

Jacqueline

Well situated hotel, some areas in need of upgrade. Our room was lovely but too hot, we were supplied with 2 fans which helped a bit, staff were lovely, very friendly and very helpful.
Beds were very comfortable internet access was actually awful but not the fault of the hotel.
Food was great, breakfast buffet could have more choices

Leisure Family

8/10

Excellent

01 Aug 2025

Z

Family short trip

Triple room, plenty of space comfortable with appropriate tea coffee facility. 2 rooms separated by an archway, pleasant suprise. Clean bathroom. Carpets were stained and room was too hot for us, only one small fan provided. Fortunately i had spoken to the hotel beforehand and taken my own.

Excellent customer service, friendly and helpful, very welcoming. Easy check-in and check-out process.

Parked on a side street no space in the small car park over the 3 days. The main road is also very busy.

Location is excellent, across the road to tye beach, close to shops and petrol station at Asda. Also very clise to halal food options.

Friends_and_family Family

8/10

Excellent

31 Jul 2025

Mufaro

I think in terms of cleanliness they need to improve. Carpets had stains everywhere, we stayed for 3 nights and our room was not cleaned the entire time

Business_and_leisure Friends

10/10

Exceptional

30 Jul 2025

IAN

Nice Hotel on the front near the pier. Clean and spacious room, good room facilities and parking included. Overall a good stay.

Leisure Family

10/10

Exceptional

29 Jul 2025

Alistair

The staff are amazing spotless rooms brilliant stay thanks

Leisure Partner

4/10

Poor

28 Jul 2025

Ali

Noises

The room was ok, but the noise upstairs was really loud, everytime they used the toilet and flushed it fell like it was going to come down leaking, we can hear the bathroom noises upstairs and it was loud till early hours which in return affected our sleep. Staff were excellent but unhappy with the room noise levels

Friends_and_family Family

2/10

Poor

27 Jul 2025

Mohammad

I’m extremely disappointed with our recent stay due to a very upsetting experience at the hotel restaurant. The restaurant staff were not only unhelpful but outright rude when we asked them to warm up food for my autistic child - something we’ve never had an issue with at any other establishment.
Despite explaining the importance and necessity of warming up his food due to sensory sensitivities, staff refused and dismissed our request with little empathy or understanding. The lack of basic accommodation felt discriminatory and left out family feeling unwelcome and marginalised.
Hotels should be safe, inclusive for all guests, especially children with disabilities. Unfortunately, this experience demonstrated a lack of awareness and training that is unacceptable in the hospitality industry.
Until proper training is implemented and steps are taken to prevent such discriminatory behaviour, I cannot recommend this hotel to families with special needs.
Also, the shower had no water flow.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Sue

Nice friendly staff, lovely breakfast. Excellent room with 3 single beds. Pleanty of tea, coffee hot chocolate etc.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Eileen

Staff couldnt be more helpful.
They looked and acted proffesionally, very freindly.
Lovely hotel, bathroom accesable to all. Corridors are very warm but bedroom was a comfortable temperature. Would definitely stay again.

Leisure Family

10/10

Exceptional

21 Jul 2025

Paul

Great holiday

A very enjoyable stay friendly and courteous staffin a clean and welcoming hotel Restaurant was clean and offered a good varied menu would recommend it to anyone well situated for all the local attractions

Partner

8/10

Excellent

17 Jul 2025

John

Happy enough

I had 2 night in Room 112. Really everything was fine excwpt that the bedroom carpet was in a terrible state.
It was badly stained, poorly laid and rucked up. It spoilt was is a rather nice single room. I advised the receptionist on leaving the the carpet should be burned.
Staff were friendly and I would be happy to stay at the hotel again.

Self

10/10

Exceptional

14 Jul 2025

Tracy

Lovely room and hotel

The hotel is lovely, minor hiccup at checking in. We were given the incorrect room, however we were swiftly upgraded and enjoyed our stay

Partner

8/10

Excellent

22 Jun 2025

Jean

Excellent stay. Great food and location.

Leisure Partner

6/10

Pleasant

14 Jun 2025

Timothy

A few issues while we were there, raised concerns and one of them dealt with.

Self

4/10

Poor

14 Jun 2025

Adam

The location is convenient. The staff were very friendly and helpful. The seaside view from the room was great. But the shower was terrible as the water was hot one minute and freezing the next . The WIFI was terrible it kept dropping every five minutes

Partner

10/10

Exceptional

08 Jun 2025

Andrea

Perfect hotel - room was huge, comfortable bed and had a with sea view. Staff were lovely, nothing too much trouble. Hotel was just round the corner from tbe shops/restaurants and the pier- perfect location. Ate out so didn't use the restaurant but it looked spotless. Would definitely return and recommend

Leisure Family

8/10

Excellent

26 May 2025

Kelly

Fab hotel ,had the large family room with the sea front . Room was a little dated but it didnt matter as we didnt spend much time in there. The staff were so friendly and helpful and the goat restaurant which is part of the hotel is definitely worth going to , the food and service there was 10/10 . Definitely recommend the Esplande hotel .

Friends_and_family Family

6/10

Pleasant

14 May 2025

Andrew

Reception is beautiful ,staff very helpful and friendly , room 306 was outdated and suitable for disabled only , breakfast was very nice although £27 for 2 was maybe a little steep, very good car park space ( limited) around the back of hotel
Not sure if I would return

Leisure Partner

10/10

Exceptional

25 Apr 2025

Carol

On arrival into Llandudno (approx 1pm) it was a lovely day and as schools in the area are still on Easter holidays street parking in the town centre was impossible to attain. In desperation after cut long town several times I accessed the hotel to enquire if it was possible to utilise the hotel car park. The receptionist was very helpful.
Once we had checked in soon after 3pm we found the corridors exceptionally warm but fortunately we were easily able to open the window in our room.
Whilst our room was fine (& had a pretty decent walk in shower) it was a distance from the lift and involved descending a few steps then ascending another set of steps. As I have knee problems I struggle with steps so if we return I would need to request a room on the same level as the lift however the receptionist was very helpful so I dont envisage this being a problem.

Leisure Partner

8/10

Excellent

23 Apr 2025

Alex

Great Location, Great Restaurant, not great room.

Location is fantastic seafront property so very close to everything.

Stayed in room 103, and was literally the furthest room away from reception, had to walk through 5 doors, traversing multiple levels of stairs (with a fully loaded suitcase)

The room was ok, window facing the car park.

The bathroom was a wet room. Pink floor like an old people's home.
Even had a wetherspoons style plastic toilet roll dispenser fixed to the wall. Very bizarre.

It had a digital temperature control box, but whatever we changed it too it didn't change. We couldn't even see an A/C unite just a radiator

There was a white plastic fan, so guess this was our AC!

The window would only slide up a few inches, and even that didn't stay up so had to wedge a spoon underneath to keep window open. South facing so sun was on room all day so became very warm at night.

The mattress provided was solid as oak.

To the point where it actually hurt my back to lie flat.

Think I've slept on more comfy park benches.

We had dinner in the Goat downstairs and this was fabulous. Great service and great selection of food, set menu for £22.50 very impressed.

Did not eat breakfast as we ventured out but this was probably nice.

Overall good value for three nights, but due to the mattress and lack of quality in room we will try somewhere else next time, but Def would go back for dinner one evening.

Partner

8/10

Excellent

23 Apr 2025

Alexandra

Good value and good location

Very good value for a lovely sea view. The hotel has recently been updated and is clean, comfortable and quiet.

Self

8/10

Excellent

22 Apr 2025

Karen

Specifics matter

The lift goes to every floor but not every room is accessible without stairs as well! They seem to be in an ownership or management transition so some issues were met with basically a shoulder shrug. The view from our room was awesome but the layout was barely navigable with suitcases, carry ons, etc.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Robert

Esplanade Hotel, Llandudno

Arrived a bit earlier than usual to get a parking space. Check in was very easily done and in addition to this I booked an extra day and managed to change room for a seaview with the help and assistance from Claire at reception. Easy access to lift up to 3 floor. Room was well presented with tea/coffee/milk etc with kettle in the room. There was also a fan and hairdryer. Our only dissappointment was the temperature in our room on top floor being a constant 26 degs and unable to adjust it. Sash windo only opens t 4 inches for safety reasons. Staff stated that in the future they hoped to resolve the issue by installing aircon as they have no control system on top floor bedrooms. Shower and bathroom clean tidy with shower and handbasin both with soap dispensers. Fntastic sea view across Llandudno and a great place to stay.The Goat restaurant ajoining the hotel is a fantastic place to eat with live entertainment on over the weekend. Not sure if this happens every night. All the staff in both hotel and retaurant could not do enough for us. Definitely use this place again

Partner

2/10

Poor

21 Apr 2025

Robert

It was like a rabbit waren getting to your room in the lift out the lift going through door down steps then back up steps then find yourself looking over a car park.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Anthony

An excellent hotel right on the sea front. The welcome by reception staff was excellent. The room was really nice and I think they have all recently been refurbished.
They kindly opened the dining room early for us for breakfast and the staff here too were brilliant.
Well worth the money

Business

8/10

Excellent

05 Apr 2025

Anthony

Clean, central and good parking provided.

6/10

Pleasant

31 Mar 2025

Verified traveler

One night on the beach in Llandudno!

This hotel looked good on paper, and it did have some positives. But there was something wrong with the heat and it was easily 100 degree F on the third floor upon arrival. We turned off the heater in our room and opened the windows, so it did eventually cool down. Parking is a nightmare in the area around the hotel and the hotel garage was full. The employee at the front desk was very friendly.... no complaints about him or his helpfulness.

Partner

8/10

Excellent

28 Mar 2025

Marie

GOOD VALUE AND GREAT LOCATION

10/10

Exceptional

20 Mar 2025

Helen

Lovely hotel with a sea view room. Very friendly staff. Restaurant looked lovely although we didn’t eat there.

Partner

10/10

Exceptional

17 Mar 2025

Jennifer

All needs met generously

Very friendly reception at check in. Immaculately clean room and en suite - also both very spacious. Comfortable mattress and excellent water pressure in the shower. Good lighting and plug points and well considered storage spaces. Ecologically aware with shower and basin soaps and gels - on wall dispenser instead of lots of little plastic bottles and towel reuse request. Very minor shortcoming was the room temperature control not working but as the room was a little over warm rather than over cold this didn't present an issue for one night's stay. Happy to recommend!

Business

8/10

Excellent

28 Feb 2025

Rachael

VERY VERY HOT.

Lovely hotel, Nice room, Nice and helpful staff, however it was incredibly HOT. we turned heating off but room still read at 27 degrees and in corridor even worse. Far too hot for a good nights sleep.
PS. 27 degrees included having windows open and fans on.
Apart from that it was wonderful! just a shame the heat let it down.

10/10

Exceptional

31 Jan 2025

Antony

Lovely Hotel

Great one night stay on Saturday 25th Jan. We were attending an event at Venue Cymru, which is a ten minute walk away along the prom. Easy check in, and very nice clean room. We were on the first floor, but the room was located through a small warren of corridors and steps, not a problem for us. The bed was comfy, and the room was great for us. The bars and restaurants on Mostyn Street are a few minutes walk around the corner. We had a drink at The GOAT bar/restaurant, was very nice and well decorated. Would definitely stay here again!

Partner

10/10

Exceptional

26 Jan 2025

Pauline

Clean comfortable room
Breakfast wasnt up to much i thought a little bit pricey

Partner

6/10

Pleasant

04 Jan 2025

David

The property is well located with free parking. Good to have a restaurant and bar on site.

The room was clean but basic. There was a dirty towel which we asked to be swopped.

The bar area was nice. We ate in the restaurant but didn’t enjoy the meal.

Breakfast was fine but limited choice and nothing special.

Receptionist and restaurant staff very friendly, bar staff seemed less so.

Our room 103 was situated above the restaurant so we had issues with music and noise at times.

The hotel was ok but personally wouldn’t stay there again.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Colin

Breakfast brilliant evening meal the best

Leisure Partner

10/10

Exceptional

30 Dec 2024

Pat

Lovely sea view. Easy walking distance to the pier, prom and shops/pubs etc. It is a beautiful building, clean and well looked after.

Leisure Partner

10/10

Exceptional

20 Nov 2024

Tammy

We stay every year for the Conwy Half Marathon, lovely hotel and extremely helpful staff

Leisure Friends

10/10

Exceptional

03 Nov 2024

Gary

Weekend stay at the Esplanade

We booked a standard double room with a King bed, but got a family room with a double and a single. Although it wasn't what we'd booked the room was nice and big with a decent sized bathroom. Bed was nice and comfortable, even if it wasn't what had expected.
Staff at reception were friendly and helpful throughout the stay.

Partner

10/10

Exceptional

09 Oct 2024

Neil

We were impressed by the clean, modern look within what was a traditional building. The facilities in the bar and dining room were so modern. I wish we'd stayed longer. The room we had was spacious and the decoration subtle.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Wendy

Great stay

Leisure Friends